the wifi in our room was poor and kept dropping out.

i also used room service and it was quick and the food tasty

very clean, lovely room, good parking and easily accessible, very pleasant hotel.

was perfect from parking the car ,plenty of space to the room and food staff were very professional, friendly and

food really nice, from bar menu

wifi was very poor so unable to get anything done at night on laptop that's all really

receptionist and bar staff are always so kind and polite

the wifi worked well and was great throughout my stay

wifi was weak, so any tv channels other than bbc 1 or 2 were unwatchable because it was buffering

restaurant didn't open until 7pm so we were restricted to having dinner in the bar

location, plenty of parking

pub had a very inviting bar and garden and our evening meal was very tasty

they did just that, max manager and bar staff went over and beyond to welcome us and help us enjoy every second of our time at red lion

large room with proper bath, plenty of parking, lovely view over the cricket pitch and strong wifi

room 10 wifi was intermittent on our older ipad, fine on the newer one??

found the breakfast staff a little less welcoming and the food rather institutional not tasty

limited parking but we did manage to find a spot.

tter, only 1 juice)

complimentary dvds and room service was brilliant

had room service in the morning full english breakfast was not good and freezing cold

k for balcony room)

no netflix or wifi.

free, secure parking was a nice bonus

our evening meal in the clubhouse was delicious, and breakfast was good

staff, gorgeous room, fantastic shower, lovely club house and i'm sure an excellent golf

the outdoor bar was too open.

the restaurant but was made to feel very welcome and comfortable chilling out alone in the bar

wifi was a bit hit and miss.

pity wifi was not available in our room.

good food & relaxing bar area

from reception, bar staff, kitchen staff and cleaner were all first class

free parking in the hotel's own carpark

building and nice grounds - good parking both in front of the pub and in the car-park behind it

we were disappointed that no hot breakfast was available as no chef on duty

breakfast, log fire, parking small

wifi reception could definitely be better, the signal was very weak and not stable, in our room at

wanted a night away from the kids and a good nights sleep we were left very disappointed as we barely slept

a bar would have been more useful than having to wait for a waiter to find us

kids playing right outside our window in close private house garden, thin walls in our annex room,

wifi at all

8 super comfy bed quiet room breakfast was buffet plenty of everything staff were so helpful you could even get takeaway heat it

only there short time arrived 10 pm showerd slept well had breakfast then off

early check in

comfortable hotel with laundry and ironing facilities as well as a free luggage room for the guests

location excellent train line to london staff were excellent very friendly helpful continental breakfast excellent highly recommend will be

shower good, bed comfortable, wifi strong, room was clean and warm

after a very long day, driving from wigan, we opted for room service, and it was really tasty, generous, and hot

room service was awful, we asked for a bed sheet and they couldn t send someone down to our room

comfortable rooms with free wifi. lovely breakfast. friendly staff. great location.

beds - we had a triple room, and that is not always the case; good breakfast, bar on premises, economical transport to gatwick, everything was clean

breakfast starts early in the morning so we could grab coffee and some snacks for the kids (unlike north-american places that start at 7am) we also like that you can arrange airport

we didn t order breakfast. left before breakfast time.

considering we had 2 small kids and we feeling like we are already running 40 minutes later than planned time, it added some

very clean and nice rooms, nice staff, nice breakfast buffet and very close to gatwick airport.

lovely breakfast service friendly staff lovely food comfortable for one night stay.

spacious, comfortable and the free meals for kids was a real bonus. great value.

breakfast is not bad, but bit pricy

great breakfast and location. shuttle was easy to use.

services , polite staff, decent breakfast with various food

very clean and comfortable, lovely breakfast

the breakfast

i did not have breakfast or dinner this time at the hotel but had a drink in the bar when i returned in the evening with colleague's

bar and restaurant staff attentive

i had arranged a late check out but this hadn't been put onto the system so was disturbed by reception asking when

room service was prompt

30am so we had to make an additional trip downstairs to reactivitate it with the kids

30am so we had to make an additional trip downstairs to reactivitate it with the kids

no guest wifi available 2 out of 3 days!! breakfast selection was limited.

the restaurant was wonderful, and breakfast was delicious

wifi was a bit slow and hard to logon to initially.

food for room service

very nice to be able to book a parking space in a difficult place like dorking

perhaps the only drawback was that the inner courtyard is also a parking lot which makes sitting at the table outside not excellent but having said so it is still

fast wifi

phone

evvening in the gym followed by a breckfast available fron 04:00 hours for those very early

early check in was very easy

great location, inside the airport. clean, fast wifi, nice breakfast

also although they don t do room service, they did help me take my food up and with young children in the room was very

everything you needed for breakfast.

onsite restaurant with good made to order breakfast and nice dinner available for all hotel residents if desired

only criticism was we were in room 5 above the bar and the speakers are in the ceiling of the bar which gave us a droning sound in our room

choice for breakfast

the hotel lacks facilities like pool, spa which would have made this luxurious

breakfast was very nice too

great bar and restaurant with genuinely fantastic food

there was wifi available and a tea and coffee machine

a teeny gripe regarding the wifi

good selection of wines and ales which were well kept by the bar team

wifi in the whole place

it is comfortable, great breakfast, great bar and vanda is one of our favorite restaurants

nice gym- small but functional, staff very kind and rooms are ok

location of this hotel is on the left-hand side of the north/south terminal shuttle as you alight at the north tunnel

early check in was 59 euros - a bit steep

moved to the us the day after our stay - the hotel was amazing - clean - good choice of food - gym was reasonable for a hotel and staff were friendly - easy access to terminal

nice room with a view, staff friendly and helpful plenty of parking, lovely restaurant opposite

average self serve breakfast wifi intermittent no bath

bed very comfy and breakfast very good a lot of choice and had a nice view of epsom down s

comfortable with good breakfast options

easy to get to. easy to check in and find our room. parking avaliable

i used gym while

late check out was very helpful & staff were helpful

been close to gatwick airport for an early check in so didn't have to rush in the morning

booked for access to gym which was small but had enough equipment

50 for a bag of crisps for the kids - rip off

being on the 4th floor with a glass window which scared me with the kids

being on the 4th floor with a glass window which scared me with the kids

the kids were excited about it

had a gym which i used

lovely room, really nice room service, nice drink in the bar. super clean ,kids loved it.

contrary to description, there is a carvery restaurant and the bar serves good also

bar staff very helpful and made us food just before closing bar food, was lovely food.

bar was very cheap

would have enjoyed wifi in room.

could of been free wifi

wifi wasn t great at all. water pressure in the shower isn t that good either

wifi password could have been available in the room instead of having to go to reception to obtain

speaking to the hotel in advance the room wasn't ready for early check in

you serve kippers for breakfast ensure the customer has a whole kipper - i was served one half and it seemed very small

early check in was no problem, large comfortable room, good breakfast, easy to get to our

room was good, bed was comfortable and breakfast was good too!

if you are traveling for work, the wifi is fast and the desk you get with the room is big and spacious

wifi was weak in the rooms

i had lunch in the bar area and it was lovely

reception crowded with screaming kids

amazing staff, great location, exceptionally clean, great breakfast

had a lovely dinner in restaurant in evening and great breakfast in morning

old fashioned country pub with a great bar and restaurant

property with easy parking and a great staff

a nice safe park atmosphere and i guess great for kids (dogs welcome)

breakfast was amazing never ever seen such a large variety

location to airport, great bar lounge area, fantastic staff

comfortable beds, good and early starting breakfast, allowed us to do a late check out which was highly convenient, overall very nice hotel and very cozy

small gym for the morning and a good breakfast

the open space on the bar staff was very helpful

rules in the pool/steam room wouldn t go amiss, kids doing what they like when they shouldn t really be in a steam room

almost forgot to mention the swimming pool and gym, and of course restaurant as well as all night pub in the

the eggs looked very dried up at the breakfast buffet and there was no orange juice.

nice rooms and pool

son was unwell and i would commend the staff on their understanding and allowing us a late check out instead of waking him

en though it was said

d also lunch at the pub at the entrance, wotton hatch), used the spa and pool

5 tray charge for room service?

room noisy was on ground floor outside laundry with constant machinery noise.

swimming pool full of kids

had a lovely stay kids enjoyed the pool and dinner and breakfast

lovely warm pool and the young children loved it comfy beds in

great room, comfy bed, enjoyed the spa area too.

kids ate free which was brilliant

rooms were clean and room service was very efficient

the breakfast is exceptional

wifi was terrible in my room

staff were excellant, very friendly & polite, the hotel was imaculate as were the roooms, the breakfast was very good also, they say you get what you pay for, well you do here

wifi works well, and there is plenty of parking

equipped, the setting of the hotel and it's grounds are stunning, service was good, plenty of parking space

noisy kids

xt door

the bar was comfy and very inviting

the bar staff were so amazingly helpful and kind.

room service was really nice

beautiful location, friendly staff, modern rooms clean and comfortable, free parking,

didn't know the wifi password

poor wifi/service

nice location. easy parking. wonderful staff. excellent breakfast.

wifi did not work in the room had to go into the bar to use.

plenty of parking. food was excellent. staff very friendly

the location was perfect for where we needed to be, the parking secure and the hotel rooms excellent

the tv and wifi also worked a treat

parking is limited and this is not helped by people visiting the greyhound and parking in areas

location with parking was excellent

spacious family room, car parking available and great choice for breakfast.

plenty of free parking

free parking , good location

location friendly staff great wifi parking quiet good breakfast air conditioning

ever i have travelled to london, had problems with parking but not this time ,thanks to grand sapphire for private secure parking and my overall stay

we used the splash pool during our visit, which was clean and spacious

wifi connection good

have to stay in hotels, this is by far the best for price and added bonuses of free parking and breakfast

the room was great, breakfast is excellent, the zoo is good fun for those who also come when the park is closed, and

the restaurant food was over priced and the kids options were a bit limited.

free wifi

excellent breakfast and really friendly staff

good service clean room yum breakfast

great rooms and prices lovely bar area and restaurant

could not get wifi to work on my first night

wifi was poor

wifi was good meaning that i was working away from the offices but maintained access to all the

free wifi and a smart tv everything that i needed prior to an early flight

first off called on the day to ask for early check in which was granted and code was sent to me and when my partner got there the room was

want early check in and ready asked them for early check they said if the room is ready will give me the

breakfast was amazing and june was lovely and helpful

a swimming pool or access to the facilities next door would have been great

lounge/ bar area rather cold.

staff were very nice and helpful especially recommending breakfast options to kids

wish they had a pool and gym is small

liked that they let us check in earlier with kids

bar service was rather slow

the room service who helped me but refused the tip i offered after he helped me to check out.

pool spa

use off gym facilities

parking was great

i didn t order food on this trip but my last trip i had room service and the food was fantastic

we ordered room service and were charged about 15 more than was on the menu

the wifi kept dropping in public areas and was not accessible in my room.

wifi was terrible

i discovered an outdoor gym and a dog and boot washing station which could be useful for those on a walking holiday with

we chose the hotel because of the pool and the fact that a delicious breakfast was included in the price

enjoyed the pool

there was also a gym and pool

really friendly staff, excellent gym, food really good quality and a great location.

a person as i ve always chosen hotels with free breakfast since i ve been traveling with my kids since they were babies and even with my girls at 17 and 23 i still make sure i can feed them

there are grassy open spaces outside where families can relax and enjoy a game with the kids

great room, view of the golf/racecourse and comfy beds. lovely breakfast too.

mores the pity they do not offer airport parking

wifi rubbish

the pool facilities and gym

the parking and use of the spa facilities is free and the hotel is in close proximity of lots of things

booked an overnight stay, we were able to use the spa facilities and the gym at no extra cost

location and free overnight parking

was super friendly the food was amazing very clean with beautiful pool and jakuzi nice stream room to relax

young guys on the bar were so lovely and great at making cocktails :) we had a lovely stay with all and more that was

pool, gym, bar coffee shop etc

not much for kids

most cabins we stay in have this and it helps when you have older kids who want to watch their stuff on the lounge t

staff, food, rooms and spa facilities all excellent.

early check in given, bowling opposite at hollywood bowl was great fun and you could walk there

very clean apartment with all the perks eg wifi tv etc

the overnight bar was always well-stocked

the bar ran out of many items, and a delivery never arrived

there is a bar open in the evenings which appears to be popular with guests

friendly staffs and good breakfast

unit, comfortable beds, strong wifi, comfortable bar in lobby, appreciated them storing our bags ahead of checking in

if you have a christmas party then make sure there are enough staff to cover the residents bar that is not involved so you don't have to wait for a long time to be served

was compensated with late check out

wifi was a major plus for this stay as work commitments were on going

rooms were very spacious, the staff were very friendly and generous, the bar was nice and the hotel was very clean overall

is ferindly and thanks garima for prepare room in advance because i have kids and found everything prepare also mention manog serving us during breakfast location is good i

the kids didnt luke the eggs or sausage.

breakfast, especially one of the employees helping us every morning, manoj

the kids didnt luke the eggs or sausage.

breakfast was a bit monotonous for my extended stay. gym needed more weights