could of been free wifi

contrary to description, there is a carvery restaurant and the bar serves good also

delivered what what we wanted , and more. evening meal in the bar was excellent, and good value.

bar staff very helpful and made us food just before closing bar food, was lovely food.

bar staff were so friendly also

breakfast was, of course, very english

the restaurant was wonderful, and breakfast was delicious

the kids beds seemed a novelty at first but actually were not very cosy and quite cramped

noisy kids running up and down corridor outside my room! fortunately it didn t last long!

in the morning breakfast was in a conference room which was very warm but i think on weekdays it is in the

small but excellently equipped gym

wifi was weak in the rooms

the gym was a bonus ud83dude00 and the shuttle bus timetable made it much easier than trying to guess

screaming kids in reception road noise

to gatwick south terminal, easy accessibility to public transport,shuttle service to airport, breakfast, rooms were quite good, staff was very helpful and courteous would definitely recommend

the gym is small and a lot of items didn t work

breakfast was fabulous

we went to the bar, i asked for a coca cola

booking in process followed by another excellent meal in the bar area

the bar staff was very rude and i really felt uncomfortable interacting with her

to have the complimentary breakfast and be located great for north terminal and easyjet and don t have to walk outside

great location, inside the airport. clean, fast wifi, nice breakfast

everyone was polite and helpful. the rooms were clean and tidy. plenty of choice at breakfast.

decent gym if you need it, everything just works

so easy to fly from here made traveling with my kids so simple.

staff were really friendly and helpful. kids loved the pool

almost forgot to mention the swimming pool and gym, and of course restaurant as well as all night pub in the

the grab and go breakfast felt lacking.

was great the bar was excellent especially all the televisions in the bar on world cup final night

the swimming pool was excellent for the kids

free wifi and a smart tv everything that i needed prior to an early flight

clean laundry on bed and towels in the room

wifi was poor

of bed, free wifi, excellent cooked breakfast although a bit over priced at 8, free parking

first off called on the day to ask for early check in which was granted and code was sent to me and when my partner got there the room was

didn't take breakfast

were wonderful at desk, quick check in , able to print my boarding ticket, room service was surprisingly tasty and very quick, air con was brilliant in the terrible hear

the free shuttle train to south terminal is also just on the other side of this walkway

the gym was very tiny, not very well equipped.

the full room service menu wasnt available all day.

great breakfast and really appreciated an early check in after a long flight. cleaning great

great gym

our iron board and iron was broken unfortunately and tv nothing there for kids to watch

the breakfast was superb, lots of choice.

kids eating free was a really nice touch and all the food was lovely

very clean and nice rooms, nice staff, nice breakfast buffet and very close to gatwick airport.

lovely breakfast service friendly staff lovely food comfortable for one night stay.

but we had a very early start so couldn't make the most of it as i wasn't that hungry but the kids really enjoyed it

it’s quiet and comfort beds (for us and for kids)

wonderful free continental breakfast, from 4:00am until 10:00am!

the rooms are clean and the wifi is very quick

very comfortable room and bed, wifi, tv

comfortable rooms with free wifi. lovely breakfast. friendly staff. great location.

lovely place with bar and restaurant lovely bed and excellent breakfast - would go back there for that alone;)

the wifi was excellent

the gym was so so

we used the garden restaurant for dinner and kids eat free

eat

lovely room, really nice room service, nice drink in the bar. super clean ,kids loved it.

room was very clean had everything we needed, perfect for 2 adults and 2 kids

fiendly staff and continental breakfast

breakfast was good, pastries and cheese and ham sandwiches

hotel has everything you'll need ( breakfast, wifi, transportation to and from the airport) plus town center is 5 minutes walk with good (+) close to the airport, wifi, nice and clean, good decent food (+) lounge, wifi, close to airport, clean, good value for money (-)wifi was not good (+) lovely new carpets in room, clean new ensuite, good wifi, comfortable beds (+)wifi in my room was really good, i got some remote work done easily (+) rooms have everything you need - bathroom, wifi, cable tv (-)wifi did not work on my phone or ipad (-)wifi was a bit slow. (-) ps wifi wasmuch better than last time i stayed

early check in

i saw signs for a laundry but didn't use it

pool, gym, bar coffee shop etc

lovely and comfy. i love oscar. gym fantastic and beautiful staff - so helpful.

the first floor restaurant had lovely views over the golf course and the breakfast was excellent

for the kids, there is a big golf coarse which is dangerous for kids to go as golf balls can hit them

parking right next to the hotel, the staff were extremely friendly

didn t have free wifi in room

quite a walk with kids from terminal to hotel, so use the shuttle.

large tv and good wifi

location and the kids loved spending their

wifi for public going for drink or dinner, but you had to pay if you stayed the night

clean, quiet, good gym and perfect location for an early trip to gatwick

designed for business visits they adapt well to hotel facilities), swimming pool, sauna, gym, lounge areas and large well laid out gardens with pleasant seating areas dotted around

ch as spa, pool and gym) were really good

the facilities

he brought us more tea, and coffee and offered to keep the pool & gym open for us, thanks the location is beautiful, the grounds are lovely, and the swimming

room service was excellent

wifi very reliable

the staff me and my partner have stayed their on menny occasions to get away from the kids lol and we both have a soft spot for this hotel

there was a minor mix up and the kids bed wasn't made up, but they quickly got us sorted.

the bar was comfy and very inviting

didn't know you had to book the pool

the swimming pool was great

full of school kids on trips

just one tiny grip waiting for bar staff no one there.

com the manager is very rude and will leat any body jump the queue there was a man and kids kids checking in and there was all most a punch up as ur manager thinks it s ok two leat

pity wifi was not available in our room.

can't think of anything except no wifi in the rooms!

the bar and restaurant were open late, meaning food and drink was still readily available when i

wifi is best in the annex/newer part of the hotel

wifi was a bit hit and miss.

sofa bed dangerous for kids with springs coming through

a bar would have been more useful than having to wait for a waiter to find us

the wifi when i needed in the morning for business wasn't

wanted a night away from the kids and a good nights sleep we were left very disappointed as we barely slept

happy to help settle you in your room, help you with anything like taking your drinks from the bar to your room

amazing staff, great location, exceptionally clean, great breakfast

long term parking near-by

breakfast and evening meal both very good

breakfast was delish and although they don t typically do desserts at breakfast we were

great place to stay when flying from gatwick. lovely room shower breakfast staff lovely

a quick check in, staff were pleasant, good wifi connection.

suite a bit cramped, the bar could be improved upon at present it's more of a drinks cabinet which is quite adequate unless

but it suited a married couple on a night away from kids

wifi was free with ample parking

has plenty of parking space, but it's a 20 minute walk to the station and the nearest restaurant

lovely view of the golf course

a keen golfer so enjoyed watching the players teeing off early morning) comfortable bed and good breakfast choices

fabulous staff, the rooms are lovely and the breakfast it 1st class

this could have been part of the maintenance of the grounds or golf course

hotel has a lovely location overlooking the golf course

feedback rather than any grievance, price could be better and when room service brings food to the room, i would suggest a couple of things

plus wifi connection isn't that good over there and the side view is on

everything but the gym :)

receptionist and bar staff are always so kind and polite

small mini gym that had the essential cardio items and some free weights

tv was actually connected to wifi so could use netflix and youtube etc

room and large comfortable bed, large bathroom with bath, great bar and restaurant food was very good, parking and good location have booked

comfortable bed, quiet location, staff were friendly and available when needed, easy parking and pub food had wide range of gluten free options

and large comfortable bed, large bathroom with bath, great bar and restaurant food was very good, parking and good location have booked

there was free wifi but it was hopeless and dropped out continuously, so i had to resort to using my mobile

room service could have been more efficient

room was very nice and the pool area and gym were very good, the staff in the spa were much more naturally friendly and happy to be helpful

the outdoor spa garden is so stunning

i ordered room service for dinner

eadmill specifically) was fairly basic but i did love the use of the adjoining studio for

t sure if there was room service for example) could have been very easily

after being moved, as the toilet door would not close in the original room and there was no wifi reception, as advertised

very nice to be able to book a parking space in a difficult place like dorking

wifi is not great and neither is the shower pressure, i'm sure both of these things can be

very cosy room. friendly staff. nice bar area. great breakfast.

the spa and the gym sauna and steam room were not working and that could have been made clear when we booked

spa facilities were great, room was great. staff were very good, restaurant food was fantastic.

health spa, although nice got quite busy with kids (but it was bank holiday) which no one was policing and the men's changing rooms were messy, (+) there's a lot for kids to do both at the hotel and in the area, so it's great for families (+)room, friendly and helpful staff great service for the kids (-) fortunately though the kids were served faster and could eat before we got there in the end (+) our room was also of good size so it was good as we had kids with us, also we really enjoyed the fact that there was air conditioning in our room as there (+)friendly staff, brilliant health centre, good kids entertainment in area nearby, great afternoon

breakfast was probably our only criticism. eggs overcooked and kipper a bit dry

complimentary dvds and room service was brilliant

i also used room service and it was quick and the food tasty

no veggie sausages. poor toilet flush. wifi kept disconnecting.

we ordered room service and the food was very tasty

food really nice, from bar menu

free parking, clean rooms, decent wifi

excellent food, a very nice bar and restaurant

there's heaps of parking, a nice bar and restaurant

staff, lots of parking, beautiful room, bar and restaurant on site

nice location. easy parking. wonderful staff. excellent breakfast.

plenty of car parking and good wifi

free wifi, the pool and spa were just right with places to sunbathe in the courtyard should it take your

easy to find. good parking. great reception staff.

was super friendly the food was amazing very clean with beautiful pool and jakuzi nice stream room to relax

the only very small thing the menu at the bar was very limited.

spa area was lovely and very clean

the gym and spa were very good and breakfast was excellent.

gym was brand new, not big but goo

the relaxed bar area

simpler bar option might have been useful re dinner for a 13 yr old

can t use the spa until 4pm when you check in and can only use it till 12 the next day , we turn up 3 hours early

and maciek who were so kind and to the young man from portugal who made our evening in the bar such fun

i would have welcomed clear wifi information

setting is stunning and space to have a social atmosphere in the bar and privacy of the morning room for a quiet coffee in the morning before walking around the

pool is v small, and divided in half with kids in one half

still got charged for room service fee as restaurant was closed.

choice for breakfast

the hotel manager rang us in advance to let us know and explained that there would still be a bar menu available at the hotel

staff were friendly and the breakfast was very

the dinner and breakfast were superb, and the wine matches sublime

friendly staff, quiet, clean, good wifi.

a convenient location, room was massive, super comfy, room was a amazing and the lounge and bar were lovely areas, staff were so helpful- would stay again and am recommending this place to

the outdoor pool looked fantastic great location for box hill and for the golf course couldn t stay for breakfast or dinner, but menus looked

where not there long enough to really comment great location for the british masters golf

very friendly and helpful from eleonor on reception through to mary and tessa in the bar and restaurant

i think the bar staff by that time were multitsking in the restaurant and

breakfast cooked to order

very good restaurant on site that is very good value for money, well stocked bar and comfy fireside seating

beautiful property, friendly staff. lovely bar with a log fire alongside and comfortable beds.

we sadly slept through breakfast, but when we came down we were made a pot of fresh coffee before the owner drove us to

breakfast starts at 0830hrs which was a little late for us as we had to leave at 0630

top breakfast too

parking provision at front and at rear of hotel seems to be more than adequate

wifi and sky tv kept dropping out

the history of the area , lovely sunday breakfast

breakfast was excellent

not available to meet us for an early check in at the appointed time even though i checked with abbi that this was arranged the day

easy to book parking at location early check in with no trouble

i appreciated the early check in when our flight from canada got us there in the morning, and the when the owner

good selection of wines and ales which were well kept by the bar team

was a shame we were not told the bar was shut and so was the restaurant

the pub itself is beautiful with a great restaurant and cosy bar space

great bar and restaurant with genuinely fantastic food

the bar is very comfortable

that it was quiet and we spent our time

we really enjoyed the outside pool area as we had a very unexpected heatwave for two of the days

it also became very hectic when kids were allowed in and would be good to pre-warn guests the times kids are in the spa - so you

breakfast let it down, it was terrible, overcooked everything

everything, spa was incredible

internet connection was an issue if couldn t get connected to the guest wifi.

needed a bit of a clean body lotion preferred in the shower room service would be good but appreciate its not that sort of hotel aircon a little

friendly and helpful staff and a good breakfast

do not play golf but this did not detract from our stay

hotel is situated within the grounds of a golf course

staff were extremely friendly and engaging with my daughter, offering a welcome bag with kids' stuff in

spa was absolutely lovely location to get to the race course and ease of parking brilliant staff

i thought i d try my luck at an early check in, 2 hours before the stated 3pm check in

plenty of parking especially disabled

, when or go there its to get peace from , noise , and screaming kids , i went to the pool after the gym , i had a very , very long day , and had to get up at 11

the staff are delightful and the cooked breakfast is such a treat with all the ingredients local and fresh

the food at breakfast and dinner were excellent and great value

service and bar fantastic, beds comfortable but room could do with updating a bit

the food was all very good, with cooked breakfast included

good cooked breakfast with good quality, fresh produce

we slept well and enjoyed the breakfast included - delicious

the wifi was unavailable during our stay - i appreciate not the hotels fault - and the room had zero

wifi wasn't very good in the room.

good wifi, nice biscuits + coffee + hot chocolate + etc welcome pack

music from the bar was transmitted through the building and so the room had the bass tones louder than in the bar

no wifi as promised, no room clean as promised, no food facilities as promised

no wifi as advertised room needed renovation a window was screwed shut on a very hot day

is a little basic but the bed was very comfy , the shower was small but good and the wifi was very good

wifi - room smelt of cigarette smoke - bathroom had carpet in - no breakfast at the hotel as

single bed that was ancient and uncomfortable, music from the bar so loud i could not sleep, the wifi was

friendly staff good location and very quiet with plenty of parking tucked out of the way.

staff, comfy bed, decent wifi, free parking, country location so nice surroundings and a big room

wifi not strong enough

and glad the bar was open as wasn t expecting that

early check in fee on the morning of the day when the room was already ready seemed excessive.

early check in was no problem

of the hotel, is to place a copy of the restaurant/bar menu in the room, they only supply a room service menu

only a 10 min taxi ride from the lindfield golf club.

super helpful staff, easy to reach, plenty of free parking and within 5 minutes of our venue.

we ate in the bar and the burger was amazing

plenty of parking and the young man on reception was really personable

parking was great

the property is clean with upto date decor, all very tastefully done, the bar area is large and set with lounge chairs which is very relaxing

we also ate an evening meal in the bar and it was a lovely meal

plenty of parking, lovely decor, clean, staff were excellent, very friendly and helpful

liked the view and location. breakfast good and plentiful. free parking and wifi.

the kids had their own beds and there was enough space for us

some noisy kids in the corridors all hours - not your fault

the following morning and they were so accommodating to my partner and my parents, allowing a late check out, ensuring we have everything we needed and allowing my step mom to store a meal prep

were no mushrooms on the breakfast buffet and one morning there were a couple of uncontrollable kids running around at breakfast time

we chose the hotel because of the pool and the fact that a delicious breakfast was included in the price

good food menu in the bar area

pool was exceptional and warm

room quite small. bar prices expensive

really friendly staff, excellent gym, food really good quality and a great location.

early check in was no problem, large comfortable room, good breakfast, easy to get to our

golf course which i have to say is the main reason for our visit was in shocking condition, it is

the grounds around the manor are lovely to walk dogs on leads as long as you don t go near the golf greens

some things to note: - celiacs beware: room service is pizza only - trauma-sufferers beware: the fire alarm may go off

golf and food, and friendly staff