great service, the location is good given its near the aerport. wifi connection was excellent.

lovely place with bar and restaurant lovely bed and excellent breakfast - would go back there for that alone;)

beds - we had a triple room, and that is not always the case; good breakfast, bar on premises, economical transport to gatwick, everything was clean

after a very long day, driving from wigan, we opted for room service, and it was really tasty, generous, and hot

would have used the bar for food, unfortunately there was no vegan option

there s a bar and food to purchase

here before nice small bar friendly staff an just round corner to airport will def stay

only there short time arrived 10 pm showerd slept well had breakfast then off

though we did not arrive till two in the morning our flight was delayed beds very comfortable breakfast was great(continental) but great selection hotel supply shuttle service

excellent lil bar and restaurant attached

very clean and nice rooms, nice staff, nice breakfast buffet and very close to gatwick airport.

got early check in which was lovely, nice walk into town (approx 12 mins) and car was in secure car

the late check out time was much appreciated also

breakfast starts early in the morning so we could grab coffee and some snacks for the kids (unlike north-american places that start at 7am) we also like that you can arrange airport

lovely family room with kids toys there, lovely touch!

our iron board and iron was broken unfortunately and tv nothing there for kids to watch

more for small kids

a spotlessly clean, comfortable hotel with lovely bar area and friendly staff

the restaurant staff were so nice withthe kids

our kids ate dinner for free and it was a kids buffet full of kid friendly food that they could help

hotel beds were comfy breakfast very good hairdryer iron tea coffee making facilities tv wifi in bedrooms

ily special of steak pie) was fantastic and great

no early check in

it's great that there's a gym on site

didn't eat with you as the restaurant was not open - we were very late arriving so missed

bar in the atrium serving food also

the beds are always comfortable and the buffet breakfast is very good

location of this hotel is on the left-hand side of the north/south terminal shuttle as you alight at the north tunnel

was most responsive to my many request including for an early check in

service from reception,restuarant staff and bar staff was exemplary,no better place to stay night before flying out, would not stay anywhere

big hotel, easy place, good gym, sports bar and other bar

a glass of prosecco in the bar before a good nights sleep in the super comfy bed, they were like marshmallows

no free wifi in the rooms. as a business traveller i really expect this as standard.

good wifi. quiet room. easy to get to terminal

space, comfortable beds, great for kids, easy to get to from the airport

the bath, and the comfortable bed, the room service, the food and the facilities in general

there was a gym in the facility that had everything you needed and no one else in it

the staff were friendly and the food in the bar and restaurant was very good

been close to gatwick airport for an early check in so didn't have to rush in the morning

realise it was about an 8 minute walk

wifi in rooms in annexe would be an added bonus!

can't think of anything except no wifi in the rooms!

there was no wifi despite advertising it

the restaurant but was made to feel very welcome and comfortable chilling out alone in the bar

the outdoor bar was too open.

the wifi when i needed in the morning for business wasn't

wifi weak

i didn't have a chance to try the restaurant or the bar but will definitely be back.

wanted a night away from the kids and a good nights sleep we were left very disappointed as we barely slept

everything was perfect. room, service, amenities, wifi, location just super extra class.

it was also a bit annoying to have to download an app just for the laundry machines, but was glad to have the service available regardless

screaming kids in reception road noise

they have a very small gym area, treadmill/bike/a handful of weight which was a great touch

gym staff comfortable

nicer sausages for breakfast!

great hotel, lovely grounds. great breakfast and staff very helpful.

the staff were really helpful and the bar cozy

very nice bar and restaurant with excellent menu and friendly professional staff

the kids beds seemed a novelty at first but actually were not very cosy and quite cramped

super helpful staff and good choices for kids and adult in the restaurant

rcharge)

breakfast wasn t great quality food

poor lad in the bar was struggling to do bar service and room service which kept people waiting for service at late lunchtime

negative i could mention is i would have preferred to be able to go to gym at 6 but it wasn t open and 7 was too late for my work

kids enjoyed the pool

gs welcome)

super-clean, character-filled stay with a great staff and excellent breakfast so close to gatwick, at a very reasonable price

breakfast and evening meal both very good

the garden with kids playground; the friendly staff; the good food; the room; the bathroom

only problem we had was the wifi, but that didn't stop our enjoyment at this wonderful old world hotel

air con, rubbish shower, woke early even though we had late check out, unclean lounge area, tiny room even though

breakfast was in the restaurant next door, with a variety of food and organized well

receptionist was very accommodating with an early check in and late check out

great breakfast, clean room, restful night.

i enjoyed using the basic gym in between my travel de stations

could of been free wifi

bar staff very helpful and made us food just before closing bar food, was lovely food.

delivered what what we wanted , and more. evening meal in the bar was excellent, and good value.

wifi is bad but i use the lounge for this

the hotel and bar staff

parking, reception 24hrs, good check in no fuss, nice guy, very clean and spacious room, good room service, nothing was too much trouble for staff

staff very accommodating with an early check in warm clean & festive

there was a minor mix up and the kids bed wasn't made up, but they quickly got us sorted.

so thankful and amazed that this holiday inn not only had a late night bar but 24 hour food and room service

wifi wasn t great at times

especially with kids in tow

very spanish looking and spa excellent

then despite putting don't disturb on my door, room service knocked and even opened the door at 9am

room offered 24 hours room service on a card yet the staff said it stopped years ago

the room service who helped me but refused the tip i offered after he helped me to check out.

clean laundry on bed and towels in the room

wifi access was lacking but it was only minor

of bed, free wifi, excellent cooked breakfast although a bit over priced at 8, free parking

wifi good

want early check in and ready asked them for early check they said if the room is ready will give me the

and there is free access to the swimming pool, jacuzzi, sauna, steam room and gym

health spa, although nice got quite busy with kids (but it was bank holiday) which no one was policing and the men's changing rooms were messy, (+) there's a lot for kids to do both at the hotel and in the area, so it's great for families (+)room, friendly and helpful staff great service for the kids (-) fortunately though the kids were served faster and could eat before we got there in the end (+) our room was also of good size so it was good as we had kids with us, also we really enjoyed the fact that there was air conditioning in our room as there (+)friendly staff, brilliant health centre, good kids entertainment in area nearby, great afternoon

the spa was also great, as was room service

they have breakfast room service, and that was an excellent experience

spa building being a separate building

excellent food, a very nice bar and restaurant

wifi free but nowhere in room to use laptop

poor wifi/service

staff, lots of parking, beautiful room, bar and restaurant on site

location was very good, room met our needs

local to work and room service

was perfect from parking the car ,plenty of space to the room and food staff were very professional, friendly and

the food ordered from room service wasn't great.

food really nice, from bar menu

convenient location. friendly and accommodating staff. prompt room service. quiet peaceful room.

wifi good good

excellent food in the bar restaurant.

location and parking, very friendly and helpful staff, excellent breakfast a good pint and evening meal in

parking provision at front and at rear of hotel seems to be more than adequate

all staff & owners amazingly helpful plus a great breakfast

else, food was amazing, staff were lovely, swimming pool and gym great and the view around the hotel beautiful

the gym is great, we didn't use the pool but it looked great

little balcony overlooking the golf field

a bit more comfort in the bar area.

ncluded)with a choice of fruit juice , tea, coffee, cereals, fresh

parking was in the grounds which was an added bonus as some places have no facilities so that you

the room service menu was a bit limited

gym session to disconnect from work

the bar was a bit small maybe need another

gym could have been better

room facilities were good with plenty of wifi connections, good towels etc and very comfortable beds and a clean

good parking

good parking and pub menu looked lovely although i didn t eat there, i wish i had

great location for work requirements, free parking and friendly staff

e below)

real credit to the hotel - all staff friendly and helpful - spa treatment very nice - free ample parking - huge bathroom - kettle, tea, biscuits very welcoming - lovely air con - beautiful quiet

location, plenty of parking on site and a warm welcome upon arrival

gardens - could have been better gym - limited range of upper body machines

ich can be hit & miss) but the food was excellent

need to get proper wifi

had a really relaxing comfortable break and using the spa in the afternoon made it special

easy to find. good parking. great reception staff.

facilities excellent, swimming pool, jacuzzi and steam just what i needed

the gym was small and limited

plenty of free parking

bar was good

the food was really good value for money - we had the bar menu as the restaurant had a private function, but again the standard was excellent

pool and gym too

lots of free parking, gorgeous location and grounds

plenty of parking

were amazing, the beds were really comfy and the staff were very friendly - i also managed to get early check in which was really helpful as a wedding guest nearby

golf range and staff. really nice food in the restaurant

the wifi signal wasn't great

to the k2, swimming pool, room service quality amazing, lovely staff, ev charging, lots of places to park- it s just

ample parking

restaurant closes early and no room service for drinks from the bar

good communication. comfortable apartment with all amenities required. vehicle parking.

well decorated and comfy room. great rain shower. free wifi. comfy bed. menu and dinner good.

the wifi is awful, near non-existent. 4g and 5g indoors is near impossible also. extremely poor.

bar seating area very relaxing

food for room service

great large bar area with plenty of seating

great central location. comfortable well equipped bedroom, good parking.

very nice to be able to book a parking space in a difficult place like dorking

lovely view through bar window

choice for breakfast

staff were friendly and the breakfast was very

have been nice to have slightly discounted wine prices in the hotel restaurant / bar - since it is a nice environment to be in and you could have bought a bottle probably half the

the dinner and breakfast were superb, and the wine matches sublime

the hotel manager rang us in advance to let us know and explained that there would still be a bar menu available at the hotel

great food and room

we weren't warned in advance so was pretty inconvenient small kids

tside), late check out, very nice bar area, airconditioned room and good parking facilities

didn't know there was wifi

the breakfast

not available to meet us for an early check in at the appointed time even though i checked with abbi that this was arranged the day

easy to book parking at location early check in with no trouble

i appreciated the early check in when our flight from canada got us there in the morning, and the when the owner

breakfast included was amazing and had many options to choose from

breakfast offered a good selection of plated options cooked to order and catered for dietary requirements

fabulous staff, the rooms are lovely and the breakfast it 1st class

a keen golfer so enjoyed watching the players teeing off early morning) comfortable bed and good breakfast choices

the room was stunning with an amazing view of the golf course

there was wifi available and a tea and coffee machine

lovely meals and bar area

a teeny gripe regarding the wifi

beautiful view of the church, cosy bar and excellent restaurant

wifi worked well and a bottle of water was waiting for us on arrival

night and although the room was tired looking the bed was clean and comfortable and we had use of wifi and a tv if we wanted to

decent wifi, quiet location

the room was nice and big. it was very clean and there was parking on the hotel premises

but it suited a married couple on a night away from kids

tiny bedroom with dated furniture and decor. no bar as advertised.

service for kids 9-10, 2-6 pm only

ate at the restaurant

the gym looked good too

service for kids 9-10, 2-6 pm only

friendly staff. beautiful location spa staff particularly fantastic

no room service however i could collect my food and take it up to my room

language of some of the golfers on the terrace

breakfast was superb

the breakfast was excellent

breakfast

many young kids running around breakfast room on saturday and sunday mornings

contains a nice bar and the main eating area

no wifi at time of stay no advanced warning

couldn t get wifi with the code i was given

great venue nice breakfast choice,

the spa and cafe spa and cafe staff fabulous

room, amazing swimming pool and the food, as always, was exceptional

simpler bar option might have been useful re dinner for a 13 yr old

at breakfast there were people dressed in sports shorts and other gym gear, that's not really appropriate

spa facilities were amazing - especially the outdoor hydro therapy pool

the gym is small but perfectly adequate for a hotel wonderful spa facilities

wo being severely

plenty to pick from for all tastes only small point is spa use on out arrival day coincided with kids swim so a little busy

i want to thank the receptionist, the restaurant personnel, the spa personnel, and everybody

plenty to pick from for all tastes only small point is spa use on out arrival day coincided with kids swim so a little busy

good cooked breakfast with good quality, fresh produce

the atmosphere in the bar in the evening was lively and friendly

we had dinner and breakfast in the bar area, which was both very nice

the dining room staff at breakfast were polite, diligent and very welcoming

service and bar fantastic, beds comfortable but room could do with updating a bit

breakfast cooked to order

nice room, comfy bed, excellent breakfast

we sadly slept through breakfast, but when we came down we were made a pot of fresh coffee before the owner drove us to

massive comfy bed and excellent free wifi.

free parking (unlike most hotels nowadays) (+) the large private parking was very much appreciated (+) food was really nice, good parking, nice shower (+) parking ~ there's enough parking & it is very safe the all place it is beautiful, style & cozy (+) ample safe parking plus charging points for electric vehicles (-)was very slow :( and only one choice of lager/ale in their bar :) motorcyclists, be aware, the parking is covered with pebbles and if your bike has a stand, it could be hard to park it as long (+) plenty of parking (+)the bed was amazingly comfortable, staff very good, lovely decor, ample parking. (+) very comfortable place with easy parking

passing through and this hotel had everything i needed including parking, restaurant, bar and room service

comfortable bed strong shower wifi tv room service

the room was lovely, fab breakfast, free parking

early check in was no problem

we did have a drink in the bar but were elsewhere for dinners, but the menu looked tasty