good burger with a beer at the lovely terrace that you have where i worked due to nice wifi

staff very underwhelming- except the barman who served us on saturday night gym should not be advertised as a gym - it s a room with cardio

parking at the lodge is for 2 cars only and some one had decided to

plenty of room. parking outside the lodge. good tv very comfortable bed.

the gym was really not great!

thirsty , mark

great location for work requirements, free parking and friendly staff

and large comfortable bed, large bathroom with bath, great bar and restaurant food was very good, parking and good location have booked

pub had a very inviting bar and garden and our evening meal was very tasty

parking area

room service and parking

friendly staff, eady parking, big room, great location amd super clean. amazing place.

room, nice selection of toiletries and extras, very comfortable and room service was easy to use and delivered promptly

was excellent from the time i arrived plenty of space for parking lovely back area around the patio and entrance to reception got checked in almost

what makes this hotel are the staff, the large parking, the great size of the rooms and especially the super comfy

we weren't warned in advance so was pretty inconvenient small kids

wifi easy to log in too

mmer time only - or heat waves :) - not that you can predict the weather in

plus the attendant seemed more focused on telling off kids if they moved any quicker than a slow walk than on running a cleaning net through to scoop out

room service was prompt

very cosy room. friendly staff. nice bar area. great breakfast.

complete refurb on the rooms, bar and restaurant

parking on site which you have to reserve and pay for

were surprised that the hotel was running out of a lot of supplies toilet roll coffee milk in room service the bar ran out of larger on the first day and the restaurant had a limited menu as a

lovely view through bar window

the dinner and breakfast were superb, and the wine matches sublime

excellent location, reasonable price, great breakfast

onsite restaurant with good made to order breakfast and nice dinner available for all hotel residents if desired

the hotel lacks facilities like pool, spa which would have made this luxurious

regular room service was suspended due to covid precautions, but the cleaning staff were attentive and

beautiful view of the church, cosy bar and excellent restaurant

wifi wasn't very good.

lovely meals and bar area

was a shame we were not told the bar was shut and so was the restaurant

great bar and restaurant with genuinely fantastic food

large comfortable room, plenty of parking and good wifi

loved the balcony overlooking the golf course, the tea and coffee making facilities in the room, it was great there was also an iron

no room service

excellent cleanliness throughout, great staff, lovely breakfast and great value for money.

facilities atmosphere front staff breakfast

very nice bar and restaurant with excellent menu and friendly professional staff

room was amazing and lots of parking available

30am so we had to make an additional trip downstairs to reactivitate it with the kids

beautiful location, friendly staff and amazing breakfast.

good choice at breakfast, but sadly the plates were cold, which meant the food went cold easily

on the edge of epsom down's racecourse and golf course

only thing we would change is a better option for kids sleeping

some noisy kids in the corridors all hours - not your fault

no wifi at time of stay no advanced warning

allowed us early check in

good countryside location with a very good gym atlached.

breakfast was delicious!

breakfast was absolutely delicious i had three-courses

the staff at the restaurant and bar are exceptional. location and spa amenities are wonderful.

good breakfast and an extremely comfy bed

wifi problem

pity wifi was not available in our room.

adjoining block had no access to the wifi, which was rather inconvenient

very relaxing bar area, nice and quite, with a wide selection of drinks

can't think of anything except no wifi in the rooms!

stayed here over a week) i have found male beard hairs on my breakfast or dinner plate in the bar and breakfast area

spacious, comfortable and the free meals for kids was a real bonus. great value.

a spotlessly clean, comfortable hotel with lovely bar area and friendly staff

free buffet for kids :)

breakfast too expensive

iron board in laundry room would have been a bonus

breakfast was good, pastries and cheese and ham sandwiches

bed is comfy, room and bathroom clean, small bar and food available 24/7 and reasonably priced airport shuttle service

group of 20, they really made us feel welcome, opened bar to accommodate us.

i saw signs for a laundry but didn't use it

lovely breakfast service friendly staff lovely food comfortable for one night stay.

it s quiet and comfort beds (for us and for kids) (+) breakfast starts early in the morning so we could grab coffee and some snacks for the kids (unlike north-american places that start at 7am) we also like that you can arrange airport (-) considering we had 2 small kids and we feeling like we are already running 40 minutes later than planned time, it added some (+) but we had a very early start so couldn't make the most of it as i wasn't that hungry but the kids really enjoyed it (+)lovely family room with kids toys there, lovely touch! (-)had very noisy neighbours above us perhaps kids running around so would prob not suggest ground floor if you don t want to be (-)old and bad beddings specially for kids bunk bed

comfortable room, beautiful towels in the bathroom very pleasant, helpful staff and a very good breakfast

we didn t order breakfast. left before breakfast time.

the staff was kind, and the breakfast was sufficient

wifi was good and the rooms very clean and comfortable

comfy beds, really nice breakfast, bar on site which was good

great service, the location is good given its near the aerport. wifi connection was excellent.

the rooms are clean and the wifi is very quick

amazing staff, comfortable rooms with an amazing bar and snack menu!

bed comfy, beautiful grounds , lovely gym and spa and friendly staff.

the pool was often unattended of staff and little kids with nappies (even though it was said

i was also told upon arrival that there was no room service and no tables even at the bar

gym, plenty of cardio machines available

we didn't realise that kids can only swim at certain times

the wifi was not great in my room

i loved the extra touches like magazines in the room, quality toiletries, excellent wifi and soft linens

i didn't have a chance to try the restaurant or the bar but will definitely be back.

bar area is a bit weird, since covid and opening back up there is not a large staff

wifi was patchy around the hotel, though worked in the room and wasn't the fastest bandwidth

bar was very cheap

50, absolutely brilliant, and the bar prices were really reasonable too

no wifi

could be annoying is lack of network service due to the area and only wifi in the public areas

would have enjoyed wifi in room.

wifi

very good breakfast

breakfast. not enough options

late check out ,12pm

the bar prices expensive

wifi speed

in all rooms it wasn t signed very well regarding how to get to the hotel from north terminal shuttle

very expensive room service!

also comfy beds and great room service

not having to go outside to get to airport very comfortable bed - with early check in available

fabulous breakfast, great friendly welcome, excellent shower and comfortable beds.

building and nice grounds - good parking both in front of the pub and in the car-park behind it

all staff & owners amazingly helpful plus a great breakfast

excellent food in the bar restaurant.

the history of the area , lovely sunday breakfast

though others in our group had a larger space)-as was the breakfast table-not enough room for the plates etc

equipped, the setting of the hotel and it's grounds are stunning, service was good, plenty of parking space

my partner felt like she was being watched in the gym

we had sandwiches from the bar as we had a big lunch earlier and these were also excellent as was the wine list

lots of parking

the kids got veggie sticks (great

being on the 4th floor with a glass window which scared me with the kids

had a gym which i used

gym was great. beds very comfortable, quiet room.

high price for wifi.

realise it was about an 8 minute walk (not great with heavy cases & kids)

booked for access to gym which was small but had enough equipment

6 room service!!! only took 30 seconds to go get my food. so 6 a rip off!

room with good space, nice breakfast and friendly staff room worked will for a family with 2 kids

a bar snack i ordered a mushroom and pineapple topped piazza, the mushrooms looked like they were

do not provide room service at this time

private and secure parking which was a great plus and the food i ordered from room service was great

plenty of space parking lounge room..good food

staff and location, good sized room and loads of free and secure parking

nice hotel, loved the restaurant / bar and the large room. good breakfast too

gym, pool, food was amazing indeed! very comfortable place.

hotel with a swimming pool and gym

liked just about everything, lovely comfortable bedroom, great bar and restaurant and ease of parking

i discovered an outdoor gym and a dog and boot washing station which could be useful for those on a walking holiday with

swimming pool, but there is plenty of other things you could do, i only had time for this one

restaurant and gym were appreciated features during travel transitions

room was good, bed was comfortable and breakfast was good too!

laundry was terrible

there was tea and coffee in the rooms, also did notice they had a gym although i didn t get to use it

if you are traveling for work, the wifi is fast and the desk you get with the room is big and spacious

wifi does disconnect quite regularly. other than that no complaints

you serve kippers for breakfast ensure the customer has a whole kipper - i was served one half and it seemed very small

bar great and even put sky sports on for

beautiful grounds and we were very lucky with the weather so could walk around the golf course and sit outside at the end of october

no room service, no ability as a resident to run up any bar bill, its pay as you go

hotel was easy to get to, parking was good and the staff were amazing

lack of seating in the safari hotel bar side

aztec room was really good for the kids there was a treasure hunt around the room

t it is a very exciting

immaculate rooms and hotel, loads of parking, great wifi and tv, comfy bed

m an athlete so dont drink alcohol) and the bar man asked me three

good gym

the open space on the bar staff was very helpful

great breakfast, clean room, restful night.

comfortable beds, good and early starting breakfast, allowed us to do a late check out which was highly convenient, overall very nice hotel and very cozy

the gym could have been slightly better

everything the breakfast was tasty and the staff were extremely polite.

room service menu had good variety and close to gatwick so we were able to rest before making the

very spacious room, great room service. comfy bed!

the eggs looked very dried up at the breakfast buffet and there was no orange juice.

lovely staff. great facilities, the spa is a real bonus. lovely food too.

room, pool and evening restaurant food

convenient for our trip. lots of bars and restaurants close by. spa facilities a bonus

not be better,staff and food were amazing,kids loved the pool,loads of pubs and nice restaurants in sutton, could not be happier with our

good continental breakfast staff friendly and helpful

the garden with kids playground; the friendly staff; the good food; the room; the bathroom

rry forgot your names) were so lovely and

had a lovely dinner in restaurant in evening and great breakfast in morning

the noisy neighbours upstairs running about

breakfast and evening meal both very good

i couldn't get on the wifi

great breakfast. plenty of free parking also.

were going to a family wedding so needed an early check in

comfy bed, nice shower, easy to park and free and room service. great food!

location was good, convenient free parking, decent size room

wifi available on all floors

free wifi and a smart tv everything that i needed prior to an early flight

first off called on the day to ask for early check in which was granted and code was sent to me and when my partner got there the room was

clean laundry on bed and towels in the room

of bed, free wifi, excellent cooked breakfast although a bit over priced at 8, free parking

this hotel many times very convenient for gatwick airport comfortable beds and good from the bar and restaurant

very slow wifi

after some thought, we decided there probably were kids banging around, but equally, what we were hearing probably

adults & 3 kids)

xt door

early check in given, bowling opposite at hollywood bowl was great fun and you could walk there

renovations since last visit. breakfast is excellent.

e was training) was very good and helped us greatly by sorting a very early check in as we had arrived on the first flight from edinburgh so appreciated being able to

did have an issue with our room service order which was not ideal but the staff resolved it quickly and didn t charge us

the breakfast was excellent with a very varied choice

i especially like the 24 hour gym, which i did not use this time but was pleased it was available to use if i needed

no room service

clean room, everything worked, breakfast included, friendly staff, hotel car park.

costumer service, thank you rahem ;) good value for the money , good breakfast

long as you havent got more than two devices

no bar or restaurant, could order room service but only one chair with the dressing table!

easy to locate great parking excellent breakfast even though they were hindered in the kitchen by faulty

smart hotel lobby, with lounge, bar and restaurant

room was clean breakfast was vey good

bed, tv, wifi, location

my husband and i felt comfortable in our room, and breakfast was excellent ud83dudc4dud83cudffd we'll come again

the restaurant and bar area also had a great atmosphere, perfect for winding down in the evening

great food & room service

great staff, great breakfast, great rooms you cant go wrong

card

the gym is adequate for a light work out which is always good

swimming for kids only thing they don t take cash so had no change to put in ve ndors machines

swimming for kids only thing they don’t take cash so had no change to put in ve ndors machines

then despite putting don't disturb on my door, room service knocked and even opened the door at 9am

swimming pool needs to be opens and to attend to all the time hopefully after the lockdown ends

com the manager is very rude and will leat any body jump the queue there was a man and kids kids checking in and there was all most a punch up as ur manager thinks it’s ok two leat

am a salesman all i ask is for a drink gym and wifi and this hotel had them all, to be fair i couldn t fault the hotel as it was perfect for me

am a salesman all i ask is for a drink gym and wifi and this hotel had them all, to be fair i couldn t fault the hotel as it was perfect

excellent location with parking. very spacious bedroom. friendly staff.

service and staff were great! did in and bar were great. location is wonderful.

the spa is small and intimate just how i like it a hydro pool outside a great gym

else, food was amazing, staff were lovely, swimming pool and gym great and the view around the hotel beautiful

the kids loved the pool and we had a good walk around the grounds

pool, gym, bar coffee shop etc

we should have brought our swimming costumes to take advantage of the swimming pool

the health club has a decent gym and the swimming pool is just lovely

nothing, was a great room at a great location, bit pricey for drinks in bar through

wifi doesn't receive signal in the bedrooms, although breakfast was freshly cooked, both occasions

excellent food, a very nice bar and restaurant

location was very good, room met our needs

there's heaps of parking, a nice bar and restaurant

the wifi works well in the rooms

had a big room in the ripley wing that was very comfortable and warm and the wifi worked well

a little noisy as our room was above the bar but once the pub closed it was quiet.

being able to add an extra cot bed for my 4yo, as i was a parent travelling alone with two kids under age 7

great location for visiting rhs wisley gardens. very helpful staff. ev charger on site.

free bed for under 17s, comfy room, late check out

the only reason i have given a 9 is as we cannot use the gym facility due to covid and i would of used it

room service but charged for bringing food to the room there was only indian food and everything i

room service very poor hag to keep phoning reception for items not made up at cleaning stage

he lecture we went to lasted longer than expected and we hadn't eaten )as

close to chessington zoo room service was brilliant

wifi didn t work when i had business meetings

the wifi didn t work in my room at all and at one point the water was shut off without giving me

from bar on friday night, we were on 2nd floor, but actually didn t disturb us too much, we still

were on a night out in the bar downstairs, so perfect location for our trip

breakfast was excellent

only thing i can think of is the fact that you have to cross an external courtyard to get to the spa facilities

breakfast, parking

bedroom, comfy bed, large smart tv, heated towel rail, large swimming pool, decent breakfast choice

plenty of parking