lack of wifi

arrived late evening and there is no restaurant, pub or room service available for a meal or snack

professional staff, excellent amenities, good parking facilities, friendly, lovely atmosphere.

the cleanness of the place free parking breakfast including in the price

breakfast was excellent quality and the service was quick and efficient in the clubhouse for both

gym and sauna needs improvement as it used by the golf club as well ,

location perfect for chesington. breakfast was ok just a little cold and the bacon was tough

allowed us early check in

hotel with great parking, and exceptionally friendly, helpful and professional staff

the following morning and they were so accommodating to my partner and my parents, allowing a late check out, ensuring we have everything we needed and allowing my step mom to store a meal prep

bar convenient and served us a delicious sandwich and salad

what makes this hotel are the staff, the large parking, the great size of the rooms and especially the super comfy

free parking, clean rooms, decent wifi

room, nice selection of toiletries and extras, very comfortable and room service was easy to use and delivered promptly

most of the food advertised on the menu card from room service was not available hence no much option

friendly and clean. great for kids

had a lovely stay kids enjoyed the pool and dinner and breakfast

no options to dinner after 9:00pm, difficult with kids

tv in the bar area would have been nice to sit and watch some tennis on the tv other than in the

we got a free from upgrade, drinks vouchers, late check out and our bed was decorated for our wedding night with a lonely card from the staff

tv channels and bigger tv, more choices on the menu for dinner and also room service would have been

not a lot. carpets were worn but hotel is on a golf course with players walking through.

the spotty wifi, really and the shower could have been a tad hotter but it was acceptable

could not connect to wifi at all but wasn't a big deal.

speaking to the hotel in advance the room wasn't ready for early check in

thirsty , mark

they did just that, max manager and bar staff went over and beyond to welcome us and help us enjoy every second of our time at red lion

bar drinks and restaurant food really very good

wifi was none existent! food was ok but a bit pricey

he owner) took the stress away immediately by checking us in and although the bar was already closed as was the kitchen he served us drinks and organised a takeaway for us ,

decorated, close to pub and food, great room service, quiet rooms, excellent in room snacks, tea and coffee facilities, helpful friendly

parking wasn t good either as you can imagine customers were there for the pub aswell

wifi a bit flaky

location was good, convenient free parking, decent size room

the location was perfect for where we needed to be, the parking secure and the hotel rooms excellent

th young kids who couldn't wait until 7pm)

restaurant didn't open until 7pm so we were restricted to having dinner in the bar

room service was excellent and breakfast good

book ed the hotel as it advertised a 'gym'

parking at the lodge is for 2 cars only and some one had decided to

the bar is very comfortable

simple, interior decor to bedrooms friendly and accomodating staff lovely olde english pub bar with fires- very

it was only on our last day that we learned the inn is the 2023 winner of the national pub & bar of the year awards, and it shows from the professional staff, to the delicious and

the pub itself is beautiful with a great restaurant and cosy bar space

a teeny gripe regarding the wifi

the rooms looked tierd. the splash pool and spa was out of service.

can't fault anything about my stay this is my 2nd year staying with the kids i will be back next

free parking

and sometime have to stay in hotels, this is by far the best for price and added bonuses of free parking and breakfast

i couldn t get booked into the swimming pool on the day we checked in

great place for kids they loved the pool and box hill

to close the bar early so our group couldn t get a drink - this was then rectified as somebody came over and

pool, it should be mentioned that it gets over run with excited kids, packed and noisy

i did not have breakfast or dinner this time at the hotel but had a drink in the bar when i returned in the evening with colleague's

the outdoor pool looked fantastic great location for box hill and for the golf course couldn t stay for breakfast or dinner, but menus looked

ever i have travelled to london, had problems with parking but not this time ,thanks to grand sapphire for private secure parking and my overall stay

minute hotel due to mine running out of hot water , rang and asked if into was possible for an early check in and they did also the hotel is beautiful, friendly and helpful

a complimentary breakfast and free wifi help put this place in the 'great value' bracket

of parking, slightly out of town which was fine for myself

breakfast in the large and beautiful venue location of the hotel.

had to pay for wifi ud83dude12 had to pay for parking ud83dude12

smart hotel lobby, with lounge, bar and restaurant

free wifi

excellent breakfast and really friendly staff

great rooms and prices lovely bar area and restaurant

i couldn't access wifi from the room.

the spa was clean and my treatment was lovely

water in rooms, mobile signal ok, wifi worked

spacious and warm room comfortable bed excellent clean facilities: gym, sauna, steam room, pool and jacuzzi great food and cocktails above all the service was

went early for breakfast and the staff were very good and breakfast excellent

time,one of the staff named megan was very helpful, caring and respectful towards i and my kids ( my kids both have special needs) i feel valued by my experience

loved the fact that you were accommodating to me and my 4 kids

staff were very nice and helpful especially recommending breakfast options to kids

also i ask for late check out and got disturb by 3 room service saying need to clean your room even after

member of staff at reception made a really big effort to chat to my kids every time we went past reception and on our arrival, came and gave them a wee activity pack

early check in given, bowling opposite at hollywood bowl was great fun and you could walk there

lovely breakfast

breakfast, did a wine tour and it was great, did a walk the next morning

staff were friendly and the breakfast was very

onsite restaurant with good made to order breakfast and nice dinner available for all hotel residents if desired

we had dinner there both nights and the food was great, the breakfast in the mornings was excellent

the room service was prompt and the food we ordered delicious and just what we needed

we had sandwiches from the bar as we had a big lunch earlier and these were also excellent as was the wine list

property is beautiful, parking is readily available, nice and very polite staff and the food was amazing

breakfast was great, huge variety and good timings for when you have to be out early

cleaning car park was absolutely pitch black when i got to the hotel and the last available car parking spaces were

fabulous breakfast, great friendly welcome, excellent shower and comfortable beds.

staff were very kind food was great, photos breakfast and

downstairs, the bar and restaurant area were terrific

really strong wifi all over, it's extremely clean and tidy and a good selection of ales/ lagers and spirits

top breakfast too

food for room service

only down side is parking which you need to book

great breakfast, cool rooms, helpful staff, convenient parking.

large comfy beds and room service

great large bar area with plenty of seating

the bar ran out of many items, and a delivery never arrived

was staying 4 nights i sleep well, room wery clean staff wery good werry good breakfast i will come again january 2026 i will recommend this good hotel thanks so much

i would have liked the room to be a little cheaper and the wifi to be stronger

very clean apartment with all the perks eg wifi tv etc

the overnight bar was always well-stocked

one signal really poor so needed wifi)

were on a night out in the bar downstairs, so perfect location for our trip

no room service even covid almost end and they could do that in a safe manner

wifi did not work. there were some bugs in the washroom.

night bar also comes handy for saturday night

rooms were very spacious, the staff were very friendly and generous, the bar was nice and the hotel was very clean overall

early check in abailable also which was

in alot of hotels and this hotel has the full package when it comes to the staff the receptionist bar staff and restaurant staff are second to none it's like a home from home have already booked my

unit, comfortable beds, strong wifi, comfortable bar in lobby, appreciated them storing our bags ahead of checking in

wifi was a major plus for this stay as work commitments were on going

dining area for breakfast was very well kept, organized, and the staff was friendly

bed was really comfy and they offered us a late check out of 1pm

tv channels for kids was not working they get bored but it is fine

best service ever thanks to manoj he is awesome excellent service on bar and breakfast from him

staff went out of their way to do all possible to make sure our kids had a great time and even at breakfast made them special waffles and brought to our table so

i really appreciated the hotel s facilities, especially the well-equipped gym, which allowed me to fit in a morning workout during my stay

it was very clean convenient and with good facilities like a gym

he lecture we went to lasted longer than expected and we hadn't eaten )as

wifi was great and reliable

really comfortable, last minute late check out too which was really helpful. good location

late check out and late availability of breakfast

very handy m&s if you want to grab some food rather than use room service

even gave me a late check out

tv, free wifi, quiet area, free parking next to hotel.

i didn t have time to use the wifi , so, no opinion about that

good wifi available in room

good wifi connection

room service only suggested uber/deliveroo

great location and car parking

convenient and great car parking also

staff, breakfast and secured parking

everything was clear about our room, where breakfast was, the bar and lounge area

phone and wifi osignal non existent

room was ok and the duble bed was large but not large enough to share it with 2 kids as the hotel failed to provide an extra bed

could not find anything to complain about, only noticed that maybe needed more staff on the bar area in the evening and for morning coffees

no room service for food after 10pm but fully understand there are national staffing issues.

the room service meals were very nice

the bar and restaurant were open late, meaning food and drink was still readily available when i

wifi is best in the annex/newer part of the hotel

a female in 30s)

there was no wifi despite advertising it

wifi was a bit hit and miss.

great breakfast options, and great dinner options with daily specials prepared by a fantastic catering

even tried our room service which was prompt

little confusion over the breakfast menu, menu was not on display in our rooms, unsure what we could have and no childs menu

walks beside the water, we enjoyed a really delicious meal here food was really good and breakfast was excellent with really good choices,the bedroom even had a pillow spray and tea pigs

breakfast excellent value for money and catered for both children and a fussy vegetarian

lifts, banging doors at all hours of the night, could hear people using gym using heavy weights and equipment, noisy trains and banging

room service menu was great, however a variety should be considered.

the room was comfortable. the gym was good.

the bar staff make mean smoothies and the breakfast was hot and fresh

wifi wasn't working as well

wifi very weak

a good strong shower and excellent wifi

nagement did say they'd requested it be seen to)

wifi wasn t working

request a super deluxe room for 3 people- 1 adult and 2 kids

beautiful grounds and building, kind and helpful staff. relaxing bar area.

the kids absolutely loved the indoor pool, which added extra fun to our stay

we arrived late with 3 kids no room service or even crisps in

the wifi was not stable, all else was good

went for wedding anniversary with kids

room service burger arrived without cutlery- but this was swiftly rectified by staff in reception

restaurants were great, we had drinks on the terrace, breakfast and afternoon tea whilst there

for our needs staff really helpful and friendly super comfortable beds a welcome drink in the bar on

more parking facilities although these were managed very well by staff

happy to help settle you in your room, help you with anything like taking your drinks from the bar to your room

wifi at all

i loved the extra touches like magazines in the room, quality toiletries, excellent wifi and soft linens

wifi wifi wifi we had cosy room in mews annex - there was virtually no wifi coverage- couldn t

charge for bar service but these are all very minor points

especially liked they provided a take away breakfast bag if you were unable to make breakfast.

hotel has everything you'll need ( breakfast, wifi, transportation to and from the airport) plus town center is 5 minutes walk with

though we did not arrive till two in the morning our flight was delayed beds very comfortable breakfast was great(continental) but great selection hotel supply shuttle service

comfortable hotel with laundry and ironing facilities as well as a free luggage room for the guests

i saw signs for a laundry but didn't use it

comfy beds, really nice breakfast, bar on site which was good

very comfortable room and bed, wifi, tv

after a very long day, driving from wigan, we opted for room service, and it was really tasty, generous, and hot

beds - we had a triple room, and that is not always the case; good breakfast, bar on premises, economical transport to gatwick, everything was clean

comfortable rooms with free wifi. lovely breakfast. friendly staff. great location.

lovely family room with kids toys there, lovely touch!

comfortable room, beautiful towels in the bathroom very pleasant, helpful staff and a very good breakfast

wonderful free continental breakfast, from 4:00am until 10:00am!

had very noisy neighbours above us perhaps kids running around so would prob not suggest ground floor if you don’t want to be

staff, late check-in, great breakfast, extremely clean with fantastic room and facilities

i also requested a late check out which they were able to do for me, both at no extra charge, i really appreciated

great breakfast and really appreciated an early check in after a long flight. cleaning great

kids food for free and mini fridge complimentary

free buffet for kids :)

kids ate free, the kitchen catered well for gluten free

the bedroom was a long walk from bar and reception.

liked just about everything, lovely comfortable bedroom, great bar and restaurant and ease of parking

limited choice for bar snacks and prices very high

location, horses roaming in the fields, security gate to get into the hotel, loads of parking, bar and restaurant, lovely staff, 24hour reception

staff and warm pool really look after in the bar with help with menus and made my family feel at

the kids loved the room

wonderful shower experience great wifi easy parking

wifi was a bit slow and hard to logon to initially.

super helpful staff and good choices for kids and adult in the restaurant

friendly and helpful good cleanliness outside patio and gardens was great evening food was good kids room was great and nice