food available in different venues, good location close to airport, wifi good, comfortable room and bathroom

speedy room service with plenty of food

being on the 4th floor with a glass window which scared me with the kids

to dislike even after our long flight got us in a little earlier as front desk saw how tired our kids were can't thank

location and gym facilities

the gym facilities were excellent

the staff were also happy to accommodate a late check out

late check out was very helpful & staff were helpful

wifi signal was a bit patchy

the gym was a bit dated !

the gym could do with a clock and a scale and the rooms are a bit dated.

being so close to the airport with the ability to get that early morning breakfast the late check out

staff were very accommodating and allowed for early check in which was much appreciated

the full room service menu wasnt available all day.

at the north terminal of gatwick airport and beside the shuttle to south terminal 5 min away

sorted us out early check in and provided a baby crib for my 5 month old son very quickly after we couldn t

a 5 minute journey from the south terminal using the airport shuttle, which we easily did with 3 kids and 10 bags

so easy to fly from here made traveling with my kids so simple.

no room service

decent gym if you need it, everything just works

old and bad beddings specially for kids bunk bed

had very noisy neighbours above us perhaps kids running around so would prob not suggest ground floor if you don’t want to be

comfortable room, beautiful towels in the bathroom very pleasant, helpful staff and a very good breakfast

got early check in which was lovely, nice walk into town (approx 12 mins) and car was in secure car

breakfast starts early in the morning so we could grab coffee and some snacks for the kids (unlike north-american places that start at 7am) we also like that you can arrange airport

beds - we had a triple room, and that is not always the case; good breakfast, bar on premises, economical transport to gatwick, everything was clean

lovely place with bar and restaurant lovely bed and excellent breakfast - would go back there for that alone;)

comfortable rooms with free wifi. lovely breakfast. friendly staff. great location.

comfy beds, really nice breakfast, bar on site which was good

wifi available with fast download speeds

group of 20, they really made us feel welcome, opened bar to accommodate us.

i saw signs for a laundry but didn't use it

early check in

especially liked they provided a take away breakfast bag if you were unable to make breakfast.

very welcoming staff, friendly atmosphere. bar prices very fair.

his behaviour was unacceptable and frightened my kids

kids ate free, the kitchen catered well for gluten free

stayed here over a week) i have found male beard hairs on my breakfast or dinner plate in the bar and breakfast area

like everything servis, take away breakfast, clean rooms, food, airport transport

his behaviour was unacceptable and frightened my kids

gym staff comfortable

the wifi was excellent, great for a business traveler

small but excellently equipped gym

breakfast was delicious, all hot, fresh and taste amazing! we would definitely return.

breakfast very good better than our stay 2years ago

wanted a night away from the kids and a good nights sleep we were left very disappointed as we barely slept

sofa bed dangerous for kids with springs coming through

charge for bar service but these are all very minor points

no kids options for the breakfast

no kids options for the breakfast

we ordered 3 meals from room service , all piping hot and delicious

airport (11 minutes drive away) fantastic breakfast and a very comfortable room, also free wifi and swimming pool (+)pool closed no wifi available to my ipad (+) free wifi (-)the wifi didnt work had to get somebody to come connect it for us (-)wifi in room - room 516 long check in queue with only one receptionist operating (+)wifi was present and it worked: a bonus in itself (+)room was spacious and comfortable and had a good(free) wifi connection (+) the wifi was good, the shower was lovely, there were plenty of towels (-)not connect to the wifi (-)wifi signal in the room was non existent

breakfast was just so-so, otherwise it was fine for what we needed.

rcharge)

friendly and helpful staff! nice swimming pool, gym and room.

wifi was intermittent.

good food & relaxing bar area

the outdoor bar was too open.

the restaurant but was made to feel very welcome and comfortable chilling out alone in the bar

very relaxing bar area, nice and quite, with a wide selection of drinks

breakfast was amazing never ever seen such a large variety

good gym

gym location

i enjoyed using the basic gym in between my travel de stations

breakfast was fabulous

food was excellent and there was plenty of parking

location near to airport parking

our coats between stays while we were in the caribbean on holiday and were able to give us an early check in after our return overnight flight

wifi is a real weakness

breakfast and evening meal both very good

big double room with sofa, free wifi which is always a bonus, bathroom very clean and a lovely breakfast and coffee as well and

the staff me and my partner have stayed their on menny occasions to get away from the kids lol and we both have a soft spot for this hotel

wifi wasn t great at times

room was really nice, we booked one room for our group of 5 (2 adults & 3 kids)

a big car parking facility for gatwick and it’s august so lots of kids

were way up hard for the children, kids didn t sleep, and sky light made noises all night

friendly staff, good food for dinner and breakfast, what's not to love

the kids beds seemed a novelty at first but actually were not very cosy and quite cramped

great location, breakfast was ok. plenty of nice grounds for the kids to play

bar can get crowded & not enough chairs

swimming for kids only thing they don’t take cash so had no change to put in ve ndors machines

this hotel for 3 weeks in janurary 1993 before moving into our new home in maidenbower with our 2 kids

room very quite, facility has warm pool with gym, very nice area and interior

com the manager is very rude and will leat any body jump the queue there was a man and kids kids checking in and there was all most a punch up as ur manager thinks it’s ok two leat

spa easy acces and top service

bar was very cheap

delivered what what we wanted , and more. evening meal in the bar was excellent, and good value.

wifi is bad but i use the lounge for this

bar staff were so friendly also

50, absolutely brilliant, and the bar prices were really reasonable too

clean laundry on bed and towels in the room

wifi access was lacking but it was only minor

of bed, free wifi, excellent cooked breakfast although a bit over priced at 8, free parking

wifi good

want early check in and ready asked them for early check they said if the room is ready will give me the

wifi works well in all areas

sitting in the bar looking over wiremill lake whilst eating breakfast - perfect!

wifi doesn't receive signal in the bedrooms, although breakfast was freshly cooked, both occasions

plenty of car parking and good wifi

staff, lots of parking, beautiful room, bar and restaurant on site

a bit more comfort in the bar area.

spa facilities were modern and clean

friendly, and helpful, the rooms are very clean, and the views from the restaurant over the golf course are excellent

parking facilities were also very good

lovely and comfy. i love oscar. gym fantastic and beautiful staff - so helpful.

only gripe was that the gym was being refurbished - it would have been nice to not to have had to pay extra for access to

wifi wasn't as strong as it could be. afternoon tea wasn't quite value for money

excellent wifi. nice room, though some toilet enclosure privacy might be nice.

flections and ag) were said to be fully booked when we

free parking and the sun was shining so it made it all the more beautiful

pool/

hotel facilities including the swimming pool were top notch

had free use of the spa and gym facilities with the booking which were very modern and varied

spa facilities are small and it was very busy but that was my only complaint

room service was spot on and the food was out of this world .

i found not nice was that in the spa area, the jacuzzi has too much clorin in, and it needed defoaming and cleaning

spa was so refreshing and there s plenty of ice water to drink

easy to find. good parking. great reception staff.

the facilities were great too bar and dining area was warm and cosy

die) welcoming, helpful and fun

all staff & owners amazingly helpful plus a great breakfast

location good breakfast was good chef very friendly and helpful

car park is a little small, but should be able to find parking locally if no spaces left.

excellent food in the bar restaurant.

we were disappointed that no hot breakfast was available as no chef on duty

the gym and pool were appreciated

breakfast was excellent

of parking for my van, quiet, very comfortable bed and good wifi and tv

) to the exceptional breakfast my stay was first class

clean, quiet, good gym and perfect location for an early trip to gatwick

comfy bed, good size desk, good wifi, usb charge points, iron/ironing board were in cupboard if needed, good hair dryer, great

food really nice, from bar menu

free parking, clean rooms, decent wifi

we ordered room service and the food was very tasty

friendly staff, eady parking, big room, great location amd super clean. amazing place.

mores the pity they do not offer airport parking

the hotel was great. a lot to do, clean, great service, great wifi.

of early check in with very efficient reception staff marta

very good hotel, room big and comfortable. breakfast good. swimming pool good.

was absolutely lovely location to get to the race course and ease of parking brilliant staff friendly and food

phone didnt work as had not been connected to wifi system? so had to use mobile

parking was in the grounds which was an added bonus as some places have no facilities so that you

wifi was weak, so any tv channels other than bbc 1 or 2 were unwatchable because it was buffering

everything but the gym :)

steps to the additional parking behind the lodge.

there were tea and coffee making facilities and free wifi

the food in the bar that evening was outstanding valve for the quality food

large room with proper bath, plenty of parking, lovely view over the cricket pitch and strong wifi

and large comfortable bed, large bathroom with bath, great bar and restaurant food was very good, parking and good location have booked

tv was actually connected to wifi so could use netflix and youtube etc

not available to meet us for an early check in at the appointed time even though i checked with abbi that this was arranged the day

easy to book parking at location early check in with no trouble

i appreciated the early check in when our flight from canada got us there in the morning, and the when the owner

the room was stunning with an amazing view of the golf course

the staff were happy and helpful, the breakfast was divine and the bed was like a cloud, we will definitely be coming back

rmally served from 08.30). great view with terrace.

great happy and welcoming staff and fabulous breakfast

husband a keen golfer so enjoyed watching the players teeing off early morning)

after being moved, as the toilet door would not close in the original room and there was no wifi reception, as advertised

sat down in the bar, we noticed for 30-45 minutes the tables was full

very cosy room. friendly staff. nice bar area. great breakfast.

was told room service for drinks would be 7, which seemed steep so went to

large comfy beds and room service

breakfast was table service, with good quality

meticulously clean and excellent facilities such as a top notch restaurant used by the golf club members and hotel guests alike

our evening meal in the clubhouse was delicious, and breakfast was good

breakfast was excellent quality and the service was quick and efficient in the clubhouse for both

rooms are tastefully furnished, and the views of the prestine golf course are very satisfying

advertised as having bar and evening meals , but neither was there .

good location, good parking, good breakfast, nothing negative to say

lively bar and restaurant, good food, friendly bar staff. enjoyed the meal

wifi was intermittent

decent wifi, quiet location

soon as you check out you are not then allowed to use any of the hotels facilities, not even the bar to buy teas or coffee, you must get of the premises asap

the hotel manager rang us in advance to let us know and explained that there would still be a bar menu available at the hotel

breakfast was very nice too

the dinner and breakfast were superb, and the wine matches sublime

the hotel lacks facilities like pool, spa which would have made this luxurious

breakfast was delicious, however do not go by the room service card in your room - that

room service menu could be more varied.

staff took a long tome to clear room service that was left in the hall!

i had room service

i think the bar staff by that time were multitsking in the restaurant and

the spa is lovely, rooms great. breakfast and room service a bit sad.

was nothing i did not like but would have loved some hot breakfast room service

navigate any spa time around kids swim times as it can get a little busy

plus you check in at 3pm, then kids hour at the pool is between 4 & 5

it would be a nice treat to have more options for room service at different times of day if desired

the food at breakfast and dinner were excellent and great value

the atmosphere in the bar in the evening was lively and friendly

the food was all very good, with cooked breakfast included

position, lovely helpful staff, tasty cooked breakfast and bedroom fresh and clean

good cooked breakfast with good quality, fresh produce

simple, interior decor to bedrooms friendly and accomodating staff lovely olde english pub bar with fires- very

the bar is very comfortable

wifi in the whole place

good selection of wines and ales which were well kept by the bar team

there was wifi available and a tea and coffee machine

the spa is incredible, breakfast very good.

spa and gym facilities were superb

gym was great , the estate is also great for walking with the dog and had many great walks and

breakfast at the botánica in the spa was delicious and the restaurant very comfortable and

our room was spacious and well equipped, with everything we needed

the room service need to have a trolley, delivering food on tray i guess is no longer ideal unless you

room service was great, food was delicious plus an amazing setting and grounds!

room was spacious, comfortable, and receptionist very accommodating including late check out with my young child

pool , gym and spa are good too

pool is v small, and divided in half with kids in one half

think couldbimprove on the bar area

golf course which i have to say is the main reason for our visit was in shocking condition, it is

we drank, ate and chatted and food was ordered from the bar - which included vegan options

rooms could do with a little updating/redecorating the room info stated room service was available till 9

tv channels and bigger tv, more choices on the menu for dinner and also room service would have been

couldn t get wifi with the code i was given

allowed us early check in

easy to get to. easy to check in and find our room. parking avaliable

not get wifi

very helpful, storing bags and golf clubs and calling taxi for us.

have found and used this hotel, and will use again, good location for what was needed, plenty of parking, great food

super helpful staff, easy to reach, plenty of free parking and within 5 minutes of our venue.

comfortable room, good shower, good wifi, good breakfast. safe, secure parking.

wifi worked fine on day one, then it became very slow or non existent.

comfortable bed strong shower wifi tv room service

very good restaurant on site that is very good value for money, well stocked bar and comfy fireside seating

lovely bar with huge open fire, where simon the bar man was very attentive

was in a really rural and peaceful area, the room was extremely comfortable and the breakfast and restaurant were excellent

the wifi was a bit slow, and the phone signal was a bit patchy.

pleasant bar area to return to at end of evening

free parking

place is well kept staff are friendly have a nice indoor bar section and the breakfast was lovely my favourite was the american pancakes with berry compot

at 2pm 1 hr before check in and was told that had to pay 30 for early check in even though room was available

staff, comfy bed, decent wifi, free parking, country location so nice surroundings and a big room

wifi etc were all fine, as advertised