spa brochure stated that it was adults only in the swimming pool from 9am-3pm but there were kids in the swimming pool at 9

ev charger

wifi rubbish

spa was absolutely lovely location to get to the race course and ease of parking brilliant staff

there was also extensive onsite parking and excellent internet service at no extra cost which was very welcome

sitting in the bar looking over wiremill lake whilst eating breakfast - perfect!

there's heaps of parking, a nice bar and restaurant

nice location. easy parking. wonderful staff. excellent breakfast.

wifi doesn't receive signal in the bedrooms, although breakfast was freshly cooked, both occasions

also no wifi in the room despite being advertised - when we queried

free wifi, the pool and spa were just right with places to sunbathe in the courtyard should it take your

unsecured car park bar closing early

booked an overnight stay, we were able to use the spa facilities and the gym at no extra cost

the gym was small and limited

easy to find. good parking. great reception staff.

wifi registration with iphones doesn t work

full english breakfast was lovely

the garden with kids playground; the friendly staff; the good food; the room; the bathroom

rry forgot your names) were so lovely and

the wifi was limited.

after a couple of hours relaxing in the beautiful outdoor spa before heading into the indoor pool i was already feeling relaxed and happy

lots of parking spaces

on reflection room service may have been a better option for breakfast

i ordered room service for dinner

vegans could be catered for a bit better and the bar needs more intimacy

a bar would have been more useful than having to wait for a waiter to find us

ye olde wifi. only available in the lobby close to the modem. frustrating in the modern era

wanted a night away from the kids and a good nights sleep we were left very disappointed as we barely slept

the wifi when i needed in the morning for business wasn't

we had a couple of drinks in the bar downstairs which was decorated lovely

lovely room very friendly staff great breakfast

the wifi was excellent and the full sky tv package was an unexpected bonus

we were disappointed that no hot breakfast was available as no chef on duty

wifi only available if one has facebook a/c or disclosing personal info and mobile phone no

breakfast was excellent

to get to the hotel in the early hours especially when travelling with kids

wifi isn't free

that we had to pay an extra 50 as a deposit for room service just in case we used it!!

no room service

the food in the bar was tasty and a reasonable price, as is the room service, both using an app service to order from

close to gatwick airport for our transfer. good bar and restaurant facilities. good price.

comfortable room, friendly and helpful staff, excellent restaurant service for an evening bar snack and breakfast

there was a minor mix up and the kids bed wasn't made up, but they quickly got us sorted.

the bar was comfy and very inviting

after some thought, we decided there probably were kids banging around, but equally, what we were hearing probably

we used the garden restaurant for dinner and kids eat free

reception agreed late check out then change my card

a glass of prosecco in the bar before a good nights sleep in the super comfy bed, they were like marshmallows

location and gym facilities

no option for late check out provided but luckily plenty of communal area to wait in

this time around i had problem with the wifi

the outdoor bar was too open.

wifi in rooms in annexe would be an added bonus!

wifi was intermittent.

can't think of anything except no wifi in the rooms!

good to have packed breakfast box the night before due to early 4am departure for gatwic

bed is comfy, room and bathroom clean, small bar and food available 24/7 and reasonably priced airport shuttle service

breakfast was very good continental was included with room price but they do offer to upgrade to

were not towels in room, i had to go forage for them in laundry room myself as reception was closed

especially liked they provided a take away breakfast bag if you were unable to make breakfast.

wifi was good and the rooms very clean and comfortable

wifi was great

there is a bar and a separate restaurant

would have used the bar for food, unfortunately there was no vegan option

i ordered room service for dinner

staff was accommodating, room was very clean, awesome location, easy parking and nice variety for breakfast

it s quiet and comfort beds (for us and for kids) (+) breakfast starts early in the morning so we could grab coffee and some snacks for the kids (unlike north-american places that start at 7am) we also like that you can arrange airport (-) considering we had 2 small kids and we feeling like we are already running 40 minutes later than planned time, it added some (+) but we had a very early start so couldn't make the most of it as i wasn't that hungry but the kids really enjoyed it (+)lovely family room with kids toys there, lovely touch! (-)had very noisy neighbours above us perhaps kids running around so would prob not suggest ground floor if you don t want to be (-)old and bad beddings specially for kids bunk bed

staff, late check-in, great breakfast, extremely clean with fantastic room and facilities

liked the included breakfast, along with the location to gatwick airport

considering we had 2 small kids and we feeling like we are already running 40 minutes later than planned time, it added some

liked that they let us check in earlier with kids

awesome bar staff, very caring and understanding about where to properly park my classic car.

com the manager is very rude and will leat any body jump the queue there was a man and kids kids checking in and there was all most a punch up as ur manager thinks it’s ok two leat

the room was freezing and the heating didn't work so my kids were soon in my bed

always been great, been going there with my kids for 10yrs

not having to go outside to get to airport very comfortable bed - with early check in available

5% discretionary tip was added to bar and restaurant bill

quiet and good but small gym. fast wifi.

think the early check in fee of 59 euros is a bit steep

xcellent bar area and very good restaurant

her name ), she was fantastic and made my stay extra special as it was a birthday present from my kids

the bar prices expensive

and room was small, parking you have to leave your key, with kids and no bath in room (only

salad options as main course on the room service menu - too many pizza/burgers :-)

her name ), she was fantastic and made my stay extra special as it was a birthday present from my kids

we were allowed early check in and will return

less you count an unattended field next to the parking lot and some unappealing paths along berry bushes)

the spa was also great, as was room service

later that night, returning late and feeling hungry, despite the bar being closed and food service ended, they arranged for a member of staff to open the bar for us

dinner in the bar was very good and breakfast was

used the gym, the spa and pool and ate at the restaraunt prior to leaving to travel to gatwick for our flight the next

nice rooms and pool

poor lad in the bar was struggling to do bar service and room service which kept people waiting for service at late lunchtime

rules in the pool/steam room wouldn’t go amiss, kids doing what they like when they shouldn’t really be in a steam room

the grab and go breakfast felt lacking.

the restaurant staff were so nice withthe kids

we asked for a double bed and also we requested an early check in

bar area was really bright, the lights could have been lower for nicer ambience, it almost felt

our iron board and iron was broken unfortunately and tv nothing there for kids to watch

his behaviour was unacceptable and frightened my kids

excellent location helpful staff good breakfast considering this is an ibis at the airport

the gym was a bonus ud83dude00 and the shuttle bus timetable made it much easier than trying to guess

the only way to use the guest laundry is to download an application

laundry was terrible

had everyhting a modern person need - several outlets for all types of connnections, good speed wifi

good stay. offered us a late check out. enjoyed the night.

location to airport, great bar lounge area, fantastic staff

gym location

everything was fab. the staff, the room and breakfast.

we went to the bar, i asked for a coca cola

not available to meet us for an early check in at the appointed time even though i checked with abbi that this was arranged the day

easy to book parking at location early check in with no trouble

i appreciated the early check in when our flight from canada got us there in the morning, and the when the owner

want early check in and ready asked them for early check they said if the room is ready will give me the

wifi good

the wifi had a good signal for the internet

no wifi in room

wifi was poor

room service and parking

comfy bed, good size desk, good wifi, usb charge points, iron/ironing board were in cupboard if needed, good hair dryer, great

bar is all lovely, photos do not do the hotel justice

food portions are large and the bar area is comfortable

no restaurant, though the bar meals served in the lounge were good

the restaurant was wonderful, and breakfast was delicious

friendly and helpful good cleanliness outside patio and gardens was great evening food was good kids room was great and nice

the kids loved the room

breakfast was, of course, very english

noisy bar deliveries in morning

fact that i had no service or couldnt get wifi on my ohone and also it should be free they expected me to pay and i paid extra to get a room

no wifi

could of been free wifi

would have enjoyed wifi in room.

bar was very cheap

a bath in our room and housekeeping didn’t make up the kids beds the next day only the main bed

probably young golfers who had been to the bar

the pool was clean and modern

the breakfast options however did look very appealing and a great selection offered

the restaurant and bar have good food and great atmosphere

bar busy with locals, nice outside area too

hat was included in the price), to a packed lunch as i had to leave very early

good cooked breakfast with good quality, fresh produce

the food at breakfast and dinner were excellent and great value

recommend, great atmosphere, friendly, clean and right in the prettiest village and the best breakfast - what more could you want

location within the golf course

the breakfast was excellent

good view, we had an evening meal of which was lovely and good value in a very modern restaurant, breakfast the following day was excellent, lovely and hot, the reception staff where very pleasant

reception is poor in room and bar areas, but did not overly affect my stay but could for others

the superior room was big and clean. the room service tapas dishes were good.

good communication. comfortable apartment with all amenities required. vehicle parking.

excellent cleanliness throughout, great staff, lovely breakfast and great value for money.

the wifi signal wasn t great and i had zero reception on my phone

a lot apart from not a lot of notice about room service at night time, but apart from that was overly all good

facilities atmosphere front staff breakfast

comfortable bed strong shower wifi tv room service

only observation was that it was a little difficult to get into the car park but there was enough parking to choose from, and only a very short distance to the reception area

comfortable bed strong shower wifi tv room service

wifi worked fine on day one, then it became very slow or non existent.

lovely bar and lounge area

am maybe 11-12am the afternoon slot was so bad but like us a few adults wanted to workout in the gym them go for a swim and steam room but the pool was already full by 10am with excited children

quaint hotel- modern spa. lots of parking space.

it was not explained that the kids dinner was not included in the package

the room was lovely, the spa was above expectations, and all meals were excellent !

mostly in the spa and gym