went to celebrate my daughter's 10th birthday and the gentleman put us right across from the pool

breakfast in a bag. stale muffin and expired yogurt

pool and room

clean and plenty of parking

everything was exceptional, it would be nice if breakfast was complimentary

hot tub was colder than the pool

maybe a laundry soap vending,but otherwise my staycation was great

breakfast

like to see adult time only at the pool

accomadations including a couch pull out bed that their boys thought was the greatest along with pool and breakfast

guests that checked in friday night were loud and let there kids run up and down the halls til all hours of the night

kids running down the hall screaming earlier but again not the fault of the hotel, more the people

the pool was small but it worked the kids still had fun.

of a pain to get to the parking lot if heading in one direction due to how the streets are designed in this area

excellent breakfast and facility was very clean and convenient location

horrible room service

there was no daily room service

od breakfast), free parking, free coffee all day,

room service can be better

this location was quiet and the breakfast was great

the gym wasn't useful.

breakfast is fabulous

breakfast was delicious beds n pillows so comfortable

good location near i-88 and roosevelt road, on-site laundry, decent breakfast

pool still wasn’t fixed the gym steel locked up

the breakfast was good and it was close to great restaurants for dinner.

clean room with small kitchen

loved the free laundry and gym facility

kitchen dvds players, free laundry

liked the fact that it had a full kitchen and living room area

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

restaurant/bar

the facility's bar and snack shops still closed but this is a great spot for a business traveler

small bar inside

swimming pool, whirlpool, sauna

gym is a big disappointment

guess the only thing that was an issue was the pool it was super hot in there and when we got to are room we had a rash was very itchy so we

are always so many kids in the pool that are quite loud and seem to bring friends not staying at the hotel

put us across from the gym

friendly staff, good location , clen and comfortable and early check in!

breakfast coffee area small but great selection

pool is big enough for lap swimming

breakfast and pool

gym was too small

also, pool is a plus in our stay for the kids

didn't like the fact that kids were loud in the hallways running up and down late night and early morning,car alarms going

management, no elevator, pool building looks into guest rooms - no light or privacy, snack bar has very limited hours and food

facility is clean with small fitness room but nice pool

kids ran the halls till 11 pm. noisy.

parking

get more towels for the 4 people in the room so we had to wash up with just soap due to no laundry staff 2

didn t like that in the morning the breakfast was very basic, and the stuff in the register are always busy and i need to wait long

everything, breakfast always good , room was nice and comfy

was really nice and clean like it should and i slept like a baby the bed was comfortable and the breakfast was wonderful i will definitely be back to stay

breakfast was great

the fitness center and pool are small but it's a bonus to even have either let alone both

laundry not working and i really needed it

wifi was out, no cable tv, no refrigerator, missing complimentary bottles of water as described,

price inconvenience. breakfast the next morning was great!

h oh t tub and pool

couldn't hook up the game system to the wifi

fire alarm was as pulled by some kids and we did get the proper information about what to do

older teens in the pool with so much horseplay, that young kids were not safe to

the rooms were very spacious. breakfast was wonderful and my kids loved the pool.

cleanliness. room comfort. indoor pool. restaurant.

the atmosphere was nice. the kids liked the pool and the gym

the pool was warm clean and open late. nice size tv and very clean roo with a great view.

we love the pool it was so nice and clean and the hot tub was so relaxing

nice lobby and bar and very comfortable bed. quiet and used the workout room and hot tub

we liked that there was a restaurant/bar attached which also had a great breakfast

be able to have breakfast

thank goodness for room service

didn't get room service when asked for it

location, breakfast menu.c

mirror in the bathroom was at an inconvenient position; i did not like using a qr code to order room service

the bar was also short staffed, i waited over 45 mins

and a wet bar with minifridge and microwave in the living room

had to ask for room service daily

the bar and food

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

were woke up in the middle of the night by the fire alarm that turned out to be nothing and room service was trying to come clean our room from early in the morning even though check out is

the pool was nice and the outside patio

pool deck was slippery and unkempt.

room service

no swimming pool

my kids relocated from california to illinois for my sons job

paper bag breakfast with rock hard apples, kids would not eat them.

i wish there was a pool but everything is great

i love that there is free breakfast every morning

was decent and they still had the pool open

the pool was crystal clear well maintained

rooms were great, as well as bfast buffet & pool.

would have loved to swim again in the morning but the pool didn't open until 10 & check out was at 11

clean rooms, easy access from the parking lot, nice pool.

spacious room, very clean, modern. breakfast was included.

no free breakfast

breakfast both days was great but not hot.

guest laundry

i was charge for an additional 30 minutes after asking for a late check out

the breakfast times and the cleanleness of the hotel

breakfast was excellent & sitting room with murphy bed & small kitchen was great

pool area floor needed cleaning.

pool was packed and very loud

good variety for breakfast (waffles two types, muffins, bagels, cereal, oatmeal, yogurt, hot bar with eggs, starch, protein)

advertised room service which i needed as i am in down for an appt related to a back

lots of shopping, golf, restaurants, bars, etc

also ordered room service and wasn't told i had to pay with cash until food arrived

very clean, guest service was very helpful room service was spot on with every need.

spacious, modern, bar in the lobby, and plenty of meeting spaces/areas for groups to spread out

care for the pool and whirlpool

bar say they wasn t affiliated with the hotel wouldn t let is get wine glasses the bar is

i love it all breakfast and i was able to relax.

there was no breakfast offered

is always nice to have a free breakfast included with the room even if it is only something

i couldn’t even let my kids in out of the pool unless an adult was holding their hands the

also went to the bar

too many kids

i didn’t have to leave to go out to eat they had a food place and a bar there

closed no food bo bar no pool no fitness center and price for room very high if you dont offer the same amenities and services the

or microwave in our room so i contacted the front desk to ask could i use the fridge for the mini bar and take everything out

the time it took to resolve the situation took me away from spending time at the roof top bar with other family members that came out to celebrate my birthday

of room service extremely helpful during my stay very professional and knowledgeable

right next to the mall and several great bar and restaurant options to choose from

ordered coffee room service 6am didn't show up till after 7am

no breakfast, even though it said was included. there was no breakfast offered

front des was sparsely manned and there was no breakfast on sunday morning, that i had expected

breakfast was good, internet excellent with high speed, only that i had to pay to use fridge n

breakfast wasn't so grand with a lot of variety

more food options for breakfast.

scramble eggs at breakfast are real, not soppy wet powdered add water junk

the pool was closed.

kitchenette was useful

size of the rooms, the laundry facility and the excellent guest service from hotel employee at the front, every time i

pool needs a adult time adults who pay to relax can not enjoy swimming with kids yelling jumping in as a paying adult i wanna be able to relax and enjoy my

there was no breakfast, only coffee. the location was beautiful

quiet clean breakfast ok

the bed was perfect firmness& the room layout was well thought out& spacious kitchen for a hotel room

love the rooms the pool the food the staff everything was nice this is our 2nd time booking we’re going to be

the pool area was clean and not packed

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

clean, friendly, great location, great pool

food, swimming pool, location and parking

attentive waitstaff at restaurants and bars, hampered by unclear seating protocol and kids at a bar

ds using it as playroom)

the inside pool was ok just super full of kids splashing and jumping and had to be cleaned more than once and shut down the 1 night we stayed

having worked in this industry the bar staff is below average extremely impolite

pool is beautiful and we liked having the exercise facility

the spa was

room service is nice to have at night and so was the bar to get a drink

it was kids and dog friendly as well

has a separate kitchen/living/sleeping/bathroom areas in a compact space

a few more food options you could order at the bar would have been nice.

felt like home away from home, room was perfect, mini kitchen, to the living space to the bed and 360° tv stand that’s was a plus

only wish the pool area had a hot tub, but i understand why hotels don't have them as often anymore

wasn't able to explore the rest of the ameneties since we can't get in the pool and gym even with our key cards

room service was great and the hotel staff was over the top

bed was great. the bar was quiet and warm.

the staff was great room service was wonderful

was good, atmosphere at the bar was phenomenal, service at the bar and at breakfast excellent

room service prompt, friendly and food was delicious and beautifully presented

gym offered at this location can improve

good position, good prices, comfortable room and very good breakfast!

close to my destination. nice pool and gym.

clean and hosts were so nice . pool was clean and warm .

i wished there was plain scrambled eggs for breakfast, no biggy.

they also have an inside pool

parking and multiple secure accesses was good

wifi went out

large trucks were taking a majority of the parking closer to the doors taking up multiple spaces and blocking views for backing out of parking

the grape jelly on the base of the bed and the kids running in the hall all night!

breakfast was way above most hotels, offering made to order omelettes, pastries, waffles, fruit and

more equipment in the fitness room.

friendly service, sparkling clean, cozy rooms, excellent breakfast

also, best breakfast ever

it was also close to a very nice la fitness location which had a very nice pool and i could do my running around the offices nearby

bed, cleanliness, pool, gym, breakfast… basically everything about our stay

bed, cleanliness, pool, gym, breakfast… basically everything about our stay

lady in the night offered me a late check out bc i missed my flight

breakfast was excellent

available, great pool, quiet

shuttle was very prompt

the shuttle situation

fast wifi

inexpensive place with hot tub pool and gym came here for a tournament and it was perfect for me and 2

dirty gym

concierge was lovely too and the male receptionist at the swimming pool area was nice too

didn t have a lot to choose from when he came to room service and food

the room was amazing. i loved the view of the golf course from the balcony.

breakfast was allright

located in nice area surrender by trees with nice view of golf course

hotel food and bar service very

they don’t clean your room everyday, the bar wasn’t open, coffee was absolutely awful

no grab bar in shower. hand soap too small. soap in shower mounted too high.

onsite bar and dining was closed due to covid.

the service was excellent, the bar poured good drinks and the room was immaculate

close to slot of things. the bar tender was great and we had fun.

restaurant and bar on site .

clean property and rooms, bar and restaurant on site.

fish, pizza, chip, burgers were good in the bar area

additionally, your website advertises a gym, which was not functional or open while we were staying

best hot tub and pool ever!

the pool & hot tub were a great addition for the kids

the pool area is very nice with beautiful plants and nice staff.

the pool and hot tub were just perfect, room and bathroom very clean and food excellent

gym

beautiful impressive hotel with lots of free parking

she made sure that i didn't need anything on the daily since i didn't need room service every day

the amazing breakfast buffet

pool /gym door lock broken

sink faucet had a stripped knob. room service prices were high.

it's newly renovated and the breakfast was great.

complaint is the swimming pool was too cold to get into

staff amazing and breakfast was wonderful

nice little pool for those who want one

there was ample parking available including handicap spaces, hot continental breakfast served from 6 to 10 am,

comfy clean good breakfast

t notified and my teens had a bday party there wifi nor tv

the parking lot well well maintained and i felt safe leaving my car overnight

plenty of parking, comfy bed i could go on and

fitness equipment did not work

airport shuttle they have too post online how it work and explain the shuttle available only on call me and

shuttle when call

motel offers shuttle to airport

location and free shuttle to the airport

who helped me at the front desk was very nice, and offered to waive the early check in fee

pool and free breakfast

the room has its own kitchen, and the free breakfast exceeded my expectations

guest room layout with a separate master bedroom and a nice living area and kitchen.

room was clean ,comfortable, kitchenette was perfect

the spacious, clean room with a really nice kitchenette!

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

very comfortable bed, overall great place and would stay again. pool was nice too.

we took our kids (indoor) swimming and it started to rain outside, then the rain starts pouring inside also, in

we wished they had a hot tub in the pool area but the pool was nice as we had it to ourselves that night

did have a working pool which my kids enjoyed

it appeared the room door had been attempted to be forced open and the swing bar door latch on door was damaged and there was tape over the area where it attached to the door

bar and restaurant were not open

pool was small

bar was excellent with a fully stocked selection of spirits and food

the shuttle was unavailable when we needed it.

setup i bet it’s really great in the summer with that courtyard and pool right by it i’ll be back for my birthday in the summer for

my kids told me that someone said room service and opened the door

bathroom was downstairs ,should be by the pool side

kids loved the pool

pool and hot tub were great!!! location is great

this is a slow hotel so if you like action and conversation at the bar this is not for you.

not when the kids not i needed to listen to for four hours

staff wonderful & their breakfast great, unusual too see.

shuttle at 5:30 am, complete hot breakfast at 5 am, friendly daytime receptionist and driver,

the breakfast

great shuttle service, good breakfast, really nice staff

not enough breakfast option like more variety of meat

the kids liked the pool alot

to add some more items on breakfast buffet like muffins, cheese danish, yogurt and orange

the fact that the restaurant was very close it was very clean facility it offer a full breakfast every

the pool was great for the kids

the bar was closed due to

i loved the location. how polite the staff was the breakfast, pool. very comfortable

no hot tub, but even without we enjoyed the pool and how warm it was.

lounge was terrible. the actual bar was just a shelf. pool was old. no hot tub.

loved the bar at the hotel, liked the pool,liked room service option

kids loved the pool and gym area

no room service and it even advised that it could available ion request

hotel was clean and we were there on a dance convention weekend which is about of little kids and a lot of mess

the pool is huge and i love how the jacuzzi connects to the pool. room is cozy and so pretty.

i had to take my luggege by my self because of the fact that the belboy is the shuttle bus driver so

shuttle to the airport to have access to the train

free 24-hr airport shuttle service was great, and so were 24-hr free coffee station and free continental breakfast

it was great to have a gym on-site

staff are super nice it's a very convenient to have a shuttle to and from the airport

room service was reasonably priced

two different bank cards in laundry payment option for dryer

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

early check in, clean room, pleasant staff, lowest rate in the area

elavator not working laundry machine out of order

nice laundry and vending

great place. nice bar and restaurant to be at if you have some time to kill while on the road.

to have to talk loud and strain to hear the front desk clerk over the loud mouths at the bar area

pool hours and check out time

well maintained, clean. pool and spa in great shape.

the amenities are always well kept, especially the pool and hot tub

breakfast was very nice with a lot of nice options

there was also an event going on at the event center in the same building so no parking was available when we tried to check in

spa bath was to small it not really made for 2 ppl but me and my partner made it work and i m 6

people were smoking weed in the parking lot. the pool water was murky and the hot tub was dirty.

pool, spa and gym were pretty good. walking distance to shopping mall.

i do not think the staff was equipped to deal with all those kids

close to airport and chicago outlets, clean and comfortable. gym was good and staff was nice.

we also called the room service to change our bed sheets because we saw hair and they were not changed prior our

clean hotel, free parking, nice pool, nice breakfast, free shuttle. no complaints here.

more equipment in the gym

free breakfast and a fitness room, lots of parking

water collected inside to a level of about three to four inches high, stagnant, and it took the pool of water about four to five minutes to drain after i had finished showering

good breakfast bar

jetta pool in my room(136) didn't blow as hard as the room(135) i had last month

good breakfast clean room nice facilities including pool and gym comfy bed friendly staff

the rose bushes by the parking spaces were very scary and were overgrown

free breakfast was just dried cereal

in a party of 2 adult females and 3 kids obviously it doesn t belong to me

the breakfast

wifi for a 1/4 of an hour

free shuttle to & from o’hare

i like the that it has a gym and laundry room

room was spacious with a small kitchen

pet friendly and you will be charged $25 for the pet fee

it has laundry - also very convenient

keep clean in hall and laundry is very flithy

laundry out of order

no pool or laundry

we had to take a two bed room that cost more than our reservation and next to the laundry room and elevator

laundry machines are not clean

the hotel is beautiful amd clean, the design of the room, the bar scene and lounge felt alive and energetic

bed was comfortable, great bathroom and the made to order breakfast was excellent

i was particularly impressed with the wonderful breakfast.

problem on wifi

summit there for nestle and i wasn t informed that there was a ton of people there making parking near impossible

comfy room. welcoming staff. small pool and fitness room, but appreciated !

free breakfast internet parking lots of places to dine in surrounding area

also the pool was empty for the 3 days i was there

breakfast

kids running up and down the hall

came back to book a few more days and second stay was room overlooking the pool and next to the gym

ud83dudc4dud83dude18 the friendliness of the staff and breakfast were just amazing

the gym was small but perfectly adequate, we didn t use the pool in the end

the swimming pool was closed

the breakfast options are amazing! the pool next to the courtyard was great!

i wish the bar in the hotel was opened in the afternoon too so i didn't need to go somewhere else to grab a

pool area and courtyard, ideal for families

we ordered pizza from outside for the kids but had no paperplates or eating utensils

beds were comfortable. pool was nice. the staff was very friendly and helpful.

there is 24-hour gym and a nice indoor swimming pool that you can enjoy your stay

updated room. cleanliness. excellent breakfast. quiet stay

breakfast not available due to virus

breakfast was included, and free laundry on site

breakfast was amazing hotel was clean and staff was friendly

pool was cool

slow wifi

excellent and very close the airport, a great shuttle

the kids really liked the pool.

great shuttle service with courteous driver. super great mattress!!!

was approved for a late check out thru booking

breakfast

breakfast was excellent the staff was very friendly and accommodating

friendly staff and free hot breakfast!!

were able to check in 3 hours early without an early check in fee

very clean, friendly staff, quiet, nice pool, spacious rooms, nice breakfast, safe feeling.

i tried to call for room service, the phone would randomly disconnect and all you could hear was very loud static

o valet staff were wonderful); paid $35 for an average tasting room service pizza

big gap under room door, more than an inch, room service a little pricey,

gym, room and amenities. the location is great.

was a little early for check in so we had a lovely meal in the sports bar

friendly staff, great breakfast and the swimming pool.

location, fresh fruit available to guests, water upon arrival, work out gym

wasn’t aware that the pool area was closed and had booked 2nights and the kids couldn’t go swimming

staff was very friendly breakfast was buffet style and location was close to the highway

the room was perfect with the kitchen

go there super early at first the front desk girl was going to charge me the extra fee for early check in, i

rich breakfast, nice shuttle service.

the breakfast was great as well

place, with the refreshments and evening bar just next to the reception

a reasonable cleaning policy, the amenities include a basic but working and inexpensive guest laundry and a safe in every room

the morning breakfast, the food was prepared at a timely matter

quiet. good breakfast. windows that open. good sized room.

kitchen

same breakfast everyday

it's very kid friendly and the pool and hot tub was amazing

breakfast was very good. we were pleasantly surprised.

really liked the size of the room, amenities

going around but if you needed anything they brought it to your room free breakfast was very good room service for dinner was very good food was very good

the wifi is not really good

breakfast was amazing, far exceeded our expectations, very clean atmosphere very welcoming, would

kids liked swimming in the pool

fitness center was 24 hours

after a night celebration, it was wonderful to wake up a little later and still enjoy the pool

pool was closed

kids indicated the pool was ok

is very clean, the staff is really kind and the breakfast is the typical american huge one

and shuttle to and from airport

the breakfast have all you need to start the day

equipment in fitness room did not work

comfortable room and beds, good facilities staff are very helpful, nice little pool and hot tub to relax before or after a long flight

i love the fact that the pool was open and i felt safe

pool area could use a bit of maintenance but other than that everything was perfect.

i liked how nice and clean the gym was

staff friendly, room clean and breakfast was very good.

clean, comfortable, friendly staff fabulous gym!!