setup i bet it’s really great in the summer with that courtyard and pool right by it i’ll be back for my birthday in the summer for

would be nice to have an airport shuttle

hotel staff were great, but this hotel is not super close to o'hare even though they offer a shuttle

the shuttle was unavailable when we needed it.

was no shuttle service from o'hare but the hotel does have a relationship with american taxi at a flat

everything except no hot tub but there is a pool.

the pool was open in timed slots but because there were so few guests we had it for hours all to

pool was open had amazing time with my family of

lounge was terrible. the actual bar was just a shelf. pool was old. no hot tub.

-welcome cookies at check-in -good gym

the pool was great for the kids

the breakfast was also very satisfactory

my kids loved the breakfast and the front desk attendants were very nice!

swimming pool water is warm in winter and also interior air conditioner always heating

wish there was a hot tub but the pool was great and actually very warm.

polite and helpful receptionists. good breakfast. big room with really comfortable bed.

more food options for breakfast.

there was no breakfast available. ud83dude22

no breakfast, even though it said was included. there was no breakfast offered

limited breakfast choices

liked the bar and the staff who served quickly

no weekend shuttle service.

also, the pool is

they are awesome after whole day on the road with kids

our choice to not use the pool or hot tub

clean, quiet, friendly helpful staff, excellent complimentary breakfast, nice selection of nearby restaurants, and easy access to all the highway system

good position, good prices, comfortable room and very good breakfast!

accommodated our request for late check

i wished there was plain scrambled eggs for breakfast, no biggy.

the most i enjoyed was the comfort of the bed and their breakfast variety every morning

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

nice laundry and vending

elavator not working laundry machine out of order

the laundry facility was $3

strong odor of natural gas immanent from laundry room

that the spa and pool and bowling alley were away from the rooms

didn t have a lot to choose from when he came to room service and food

room service. a microwave

no free breakfast

spa prices are over top and not affordable

there was clean and quiet room, and breakfast was so good

very good breakfast. clean, nice pool area, wifi worked well.

such as breakfast hours, wifi info, check-out time, etc

there were two excellent restaurants and a sports bar within walking distance was also a bonus

work out center was empty as well i had the gym to myself

wonderful big pool! super friendly staff! yummy breakfast !!! perfect place to stay with kiddos.

the staff members were all nice. room was clean. kids enjoyed swimming in the pool.

the kids loved the pool and weight room

listed amenities i thought this had a bigger kitchenette

the room was spacious. tv was upgraded for internet. breakfast has a lot of good choices.

i liked everything about this place kids friendly and very nice

the parking was further away than we thought, but the shuttle driver dropped us off on the return

amazing customer service thank you for accommodating early check in

the bed was soft. the breakfast was on point

offered shuttle service to airport

was some type of dirt ring around the pool, it might need to be cleaned a little more aggressively

many unsupervised kids making noise in halls and stomping on ceilings

bed, cleanliness, pool, gym, breakfast… basically everything about our stay

bed, cleanliness, pool, gym, breakfast… basically everything about our stay

the kids didn't like the bathroom door as it didn't feel very private

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

equipment in fitness room did not work

pool

clean, large rooms, decent breakfast, staff, complimentary roundtrip airport shuttle

free shuttle upgraded movie and tv selection hottub and heated pool

late check out $10 til 2pm

we love the pool it was so nice and clean and the hot tub was so relaxing

the atmosphere was nice. the kids liked the pool and the gym

the pool area

the atmosphere was nice. the kids liked the pool and the gym

the pool was warm clean and open late. nice size tv and very clean roo with a great view.

the food at the bar was good along with the drinks

the restaurant and bar are a great feature

com app they only allowed me to stay on the bottom floor, next to the bar and casino

restaurant and bar nice

no guest laundry room

they do offer room service, but be aware that with the price of the items plus all the fees makes this an

shuttle needed

availability of a late check out to 1 pm

having boarding passes and tsa precheck allowed the kids and i to go airside and look around at will

staff didn t tell us wifi wasn t free unless we join hilton honor

great stay and great breakfast. great staff as well

i overslept and missed breakfast, but it was still offered to me

would have loved some hot eggs or yogurt for breakfast buffet but pancakes were good!

breakfast time was so fast and early wish it had a pool or hot tub

the price, the free parking, the great breakfast, the clean room

pool and jacuzzi also parking was very easy

the free beer and appetisers, the pool was small but lovely and warm

now, they ask that reserve pool time for you and your guests

the staff the cleanliness the pool the hot tub and super comfy beds

free wifi and breakfast made this hotel the best price around the airport and the free shuttle was fantastic

was easy access and parking

came with my wife and 2 kids

pretty quiet too and plenty of parking: they don t make you pay extra for early check in that s a

plenty of free parking

the rose bushes by the parking spaces were very scary and were overgrown

i didn't like the fact that it was only 1 type of meat for breakfast everyday...

pool was good

great choices for a hit simple breakfast

guest laundry is downstairs (runs on quarters, so bring your own as sometimes reception understandably

breakfast was supreme very clean area and an attendant to help you with your options i believe her

room and laundry

we thought it was the sonesta with a gym and pool and continental breakfast.

perfect location and fast shuttle

shuttle

it has laundry - also very convenient

i asked for room service the next day during check in.

great price quality friendly staff free parking and a spacious room also the bed was great

the main reason we went to a hotel is so that my kids could swim

free parking the best

wifi worked well

staff was great and the gym was good

very clean, spacious, had an indoor pool, fast wifi and free parking

they have got shuttle service too which is very helpful

booked 3 rooms for 6 adults and 7 kids, received 3 king rooms.

location to airport, free shuttle, free coffee in the lobby at 5 am, helpfulness of staff

wifi is poor. no parking at all

place i recommend any one to book quality inn they re room and staff were amazing and they re gym was great and high quality

the bar food was amazing

shuttle took a while. gym needed a tad more equipment. free weights woulda been helpful.

friendly staff ...shuttle was great.. clean and comfortable rooms

big-it's basically a kiddie pool, measuring 4 ft at the deep end and comfortably fitting maybe 6 kids at once

ol and hot tub) is very convenient to use 7 days a week and both are really good to

chicago is reachable by car and we went there on sunday when parking was free

breakfast was good

no breakfast, and the customer service isn t that great

couldn't use the wifi

customers have to ask for wi-fi/gym access, book there own airport transport with a third party company

the food we ate in the bar was very good and priced well.

very professional staff, huge room with great amenities, plenty of parking, amazing kitchen and bar staff, clean & neat lobby and quiet and serene surroundings and location

the pool was closed and it felt a little run down.

the breakfast

the location was great, easy to get to the airport and the shuttle service was fantastic

friendly staff, went above and beyond for my family (travelling alone with 3 kids under 5 from new zealand

shuttle picked us up from the airport

shuttle driver was on a video chat call the whole way from ohare to the hotel

the staff overall was great even the breakfast workers in helping my guy choose what to eat

everything was great. breakfast, bed was was comfortable.

it is in a good location and has a gym and pool nice

gym was clean and much better than several years ago

o out of three treadmills are broken)

room were quiet without kids running around at night

hotels fault but alot of kids during this stay, and we couldn't really enjoy the pool or hot tub

hotels fault but alot of kids during this stay, and we couldn't really enjoy the pool or hot tub

staff is extremely friendly and helpful and every area from pool, gym area, restaurant, to my room was clean

it was a great stay kids loved the pool and the breakfast was great also :)

i liked the guests laundry which helped out during our stay

i arrived at midnight, and the airport shuttle was running, so i was able to reach the hotel safely and comfortably

i was wanting a hot tub but there was a nice kiddy pool if you had little ones

we asked for a late check out two days before i checked out, as my flight was later and it was actually agreed at

we could have a late check out at no extra charge because our flight to italy wasn't until 4pm

allstate arena, clean room, kitchen with utensils, mini dishwasher, fridge and microwave, comfortable bed, bathroom necessities

beautiful property, restaurant on site, bar, gym,good breakfast

the suite includes a kitchen that you could cook in if you wanted

great room, large, kitchenette, clean and great amenities.

more breakfast options. also a microwave in the room

sofa bed. family with kids net door.

i was overcharged, parking stucked, and the overnight clerk confirmed that we were scheduled for late check out

have suites, which is great if you need to have kids sleep in a separate room (we have a travel

location, gym

bar drinks and food were excellent

it has a cool factor, nice rooms and bathrooms. breakfast is great too.

that we don’t like but maybe to improve the heater in the pool, in the website says all year round so we expect a heated pool and it was warm

breakfast was amazing

i then called the front desk and they said no so i had to drag my kids out of bed with only fifteen minutes because no one would give me an answer

didn’t have time to spend longer and use the pool

there was a vending machine with water/cola and ice and laundry on our floor

shuttle to ord is very dependable and pleasant

they should sell beer bottles at the front desk since the bar closes early.

the soaps seem like they were old. but bar soap plastic crumbled as i opened it.

shuttle picked us up in exactly 7 minutes when it was expected

pool is clean

staff was very friendly, the room was comfortable and clean, the gym was clean, and the breakfast was very good

new. friendly staff. shuttles to hotel made that easy for us!

the breakfast but i understand because of covid-19!

way things were organized, the room bathroom, pool, and most especially the breakfast served in the early morning

breakfast included, pool area, walking distance to allstate arena, staff were very friendly, comfortable bed

the free breakfast was great with a wide variety of items to choose from

clean pool

room/apartment featured two bedrooms on a suite, as well as a living room and kitchen, providing an exceptional living space

comes with kitchen area

the night stand, very sketchy activities were going on cigarettes butts everywhere outside the fitness center was nasty and a joke the breakfast was ok the toaster didnt work the microwave didnt

and coming back to chicago, here is the best place for price, comfort, cleaniiss as well as the pool being open

laundry room on premises

breakfast was great

the halls was extremely cold .pool needs more heat so do the downstairs lobby

there is a gym on the top floor which our room was below

best gym in a long time

sometimes the shuttle takes a little while for pickup during peak traffic times

the shuttle service was on time

we loved the downstairs bar area

quite very clean and relaxing in the pool

stupid parking charge for something

the pool was nice

hotel was clean, we had free internet and free parking

booked directly with hotel so we could get a late check out - when booking they said it would be perfectly fine now the staff is extremely rude

went with kids; ugh

pool was warm, fitness center was clean

the fitness center was also clean and organized

00 for breakfast and my kids were so scared they didn’t even enjoy it or really eat

pool temp was almost unbearable

early check in

shuttle took too long to pick up at airport.

they had a gym but i will not be staying there again

close to ohare airport, clean, and safe. shuttle driver was nice and announced airline gate.

requested at booking for room on top floor and early check in, received an email a week or so before arriving with confirmation of my requests

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

comfortable room, free breakfast. good value for money.

slow shower speed. not a very extensive breakfast menu for vegetarians.

free pakring. nice area for breakfast.

superb! clean, modern and amazing, delicious breakfast

breakfast was ok, small selection but ok the gym was clean and simple, had basic equipment, ok for getting a quick workout

i used the gym which had the necessary equipment

breakfast could have had few more items to choose from and the parking fee could have been more

convenient location with dining options nearby and an airport shuttle.

nice little gym and pool

free shuttle runs every half an hour (during the day)

the free breakfast

very clean very friendly staff great breakfast great location highly recommend!

service from the person that booked us in was excellent as was was the breakfast

i would prefer if the hotel offered grapefruit juice for breakfast and the hours extended to 10:30am as opposed to 9:30am

even gym room was well-kept

was over booked and we came with two grown kids and were offered king size room

hotel staff and the shuttle bus drivers displayed a genuine professional and caring disposition

airport free shuttle

didn't care full the pool be closed.

gym was large and well equipped

second thing is a shuttle

shuttle when call

airport shuttle. nice driver

room was a good size and they gave us a free early check in this hotel offers a free airport

close to ohare, the free shuttle.

no breakfast or pool because of co vid

booked this room because it said it was a pool to come out it s no pool or fitness room available the both under

do to the covid 19 there was no complimentary breakfast offered.

there was a nice breakfast of waffles, biscuits and gravy, and cereal

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

the airport shuttle is only available hourly.

i also really appreciated the airport shuttle, which made everything much more convenient

the location and shuttle bus to and from the airport.

the hotel was very convenient, the breakfast was delicious, and i did not really have any negative impressions about my stay

:30 am), outstanding room for terrific price, close to shopping mall, fabulous room service, i could go on & on

the bar in the hotel

wntown chicago)

also my main reason for coming there was so my kids can have something to do (pool) but it was closed

food room service

warm cookies, quick hot room service, friendly staff, nice rooms, super clean.

it doesn t have a laundry facility to wash clothes

hotel near the airport with shuttle and nice fitness center

airport shuttle service is excellent and wifi is excellent

24 hour shuttle service to the airport so no problem getting to my really arrival

one of the best meals i've ever had, and it was even via room service

shuttle service was convenient. bed very comfortable

breakfast, full starbucks in the lobby, direct access to the convention center and free airport shuttle

it was clean, good amenities with the bar and starbucks

there was a pool and gym but we didn t use them

very clean, smells nice throughout, great pool==i only had room service--great.

no hot tub by pool

and proximity to rosemont outlet mall as well as reinstatement of morning breakfasts and airport shuttle services to airport (after being suspended in light of

hotel, with a great breakfast, decent indoor pool and gym, and a bar

the reception and food - breakfast and evening snacks with drinks.

very spacious room -- a suite! breakfast! a shuttle bus after 1 am from o'hare. very nice staff!

my kids (9yo and 5yo) didn’t even want to leave the hotel because of it

it was my second time staying and my kids first

kids unsupervised at pool acting out.

breakfast is great, close to the airport, well maintained and friendly.

was excellent, pool was fun for the kids, beds comfortable, staff was very

room service didn't wait for response or announce themselves before opening the door

love comfort suites breakfast is always amazing. this is the only hotel id stay at..

twitch and youtube music is not working via the free wifi provided

breakfast limited selection availability

when i called front desk for room service i had to use my cell phone or walk downstairs

lean. great gym and shuttle service, nice staff

shuttle to airport. food in restaurant was yummy.

no pool but the gym was very nice :)

service trying to get in room at 8:00 am when we had late check out

were not allowed to go to the sky deck due to kids sneaking in

also used the gym which was very clean tidy and organised food in the main restaurant was up to a very good

where was the peloton bike? did not see it in the gym.

no room service

great for kids though

i could hear kids running down the hall, doors slamming, and the airplanes landing

great rooms and facilities like the gym and pool

nice gym, very quiet, and excellent daily breakfast

i wish breakfast lasted longerud83dude12ud83dude29

thing- no unnecessary people for tips room service staff who make bed are super star- receptionist were fast and quick- place was very

easy access to/from ohare, great breakfast, 24 hr pool was great for when kids woke up very early with jetlag after

had to make a reservation to be able to use the pool

liked the breakfast, it was good

breakfast is not good

i was offered a late check out

breakfast was great

room service exceeded expectations in presentation, flavor and value

no breakfast available on the morning we were there. small, small inconvenience.

hot breakfast was an extra charge even if breakfast is included in the room price

was no room service even though there was a menu on the desk it s misleading, if i wanted food they

room service menu was minimal and room service was overpriced

breakfast was the best i've ever had at a best western

always stay here because of the indoor pool, the nice and friendly staff and the convenient location for my friends in the area

the pool was closed, but that's understandable.

wifi only

my son loved the breakfast

nice and friendly service. elegent room decoration. close to the airpot with free shuttlebus.

bar and restaurant hours yet i understand that it's secondary to covid and the work force shortage

there is a casino right across the street with a few restaurants to choose from

there is a casino across the street, famous chicago deep dish pizza within walking distance and the free

wish the bar was open earlier. 5pm is a bit late

the moment you cannot get to the pool unless you walk outside barefoot on freezing pavement there's construction

super convenient location right next door to the casino.

we also appreciated the free shuttle service to the airport, train station, shopping mall and more

comfortable room, proximity to airport, excellent shuttle service and free breakfast plan.

the bar and restaurant was closed. there was a big floating in the hot tub

the splash pad for the kids was wonderful

swimming pool with kids area, perfect for letting the kids power themself out after a long flight

comfortable beds, the pool and jacuzzi

clean and close to the casino!

the location close to freeway, casino, nice mall, restaurants cool little kiddie area in pool

the pool made my son and my skin red and very itchy.

the breakfast was good

lovely hotel. grab and go breakfasts. large, nice rooms.

pool could have been a bit larger (for more judgemental 14-year-old son)

pool was nice

offer free offsite gym pass for guests who prefer gyms with variations of fitness equipment

no breakfast

breakfast available for purchase and nice bar for evening night cap

a little hard to locate. an on-site bar would always be nice.

clean. had a pool and gym.

couldn't eat a hot breakfast even though they had the pre package

hotel was clean, our room had complete kitchen, wine glasses, etc

kitchen and bathroom nit touched

breakfast was very good. my stay was perfect.

good room size. near shopping restaurants airport. free parking. comfy beds.

i liked how they have a restaurant, bar and gym inside

plenty of towels i like that they were a restaurant and an indoor pool that staff were very friendly

management, no elevator, pool building looks into guest rooms - no light or privacy, snack bar has very limited hours and food

also, most hotels have a coffee bar and don’t charge you $4

the first night i really had my doubts about the place-crawling with screaming kids, and cops going in and out

small bar in den lobby that offers a good beer in the evenings from 5-11p

rooms were available for early check in

hot breakfast, clean pool & friendly staff

room was clean, staff was great, good breakfast, nice gym

they also have a guest laundry where i could wash my clothes

pool was super small (think extra large hot tub) breakfast- finally asked for a refund, 45 min

also, lady that checked us in could have pointed out we would be next to the pool

large rooms clean pool area great staff

easy access to room and pool

very helpfull staff and allowed us an early check in

great location, free parking, clean and well maintained.

however,the restraunt,pool and gym was closed

shuttle service to take me near the hotel was a very nice optionthe breakfast option buffet was

wifi was horrible, spotty, and slow

there is a lot of walking from the parking lot to your room.

while swimming one of the pool light came out of the side of the pool with exposed wires while my kids and several others were swimming thankfully no one was hurt during the process

loud kids running down the hallway after 9pm

breakfast could have been a little better and i know it’s a work hotel but the bar being closed on friday saturday sunday was a

don't provide shuttles to chicago ohare airport

pool was a disappointment for my kids who were looking forward to swimming on vacation

there is a restaurant and bar on site

it was nice to have a bar and restaurant in the hotel

the pool is kind of small - a 3 ft-4ft, but my 7 year old enjoyed it.

it had a small pool and no jacuzzi

pool size for this size of a hotel is a joke

breakfast was great. staff was great! kids enjoyed the pool.

spacious room, great bed, nice pool, and excellent breakfast.

served a hot and cold breakfast to my significant other and myself when we both preferred a hot breakfast

i dont eat eggs but the kids love them they wanted more...

staff was super friendly. loved that it had a bar / food available till midnight.

room was really nice, as well as the facilities, breakfast was great

of course one thing that i looked forward to was taking a relaxing dip into the spa area but i get that it was closed for safety measures with covid-19

the kitchen area was well equipped

was a cosy place to stay, especially the location , the curtsious staff, the swimming pool , spa & basketball was great to enjoy with family , we stayed bit longer almost for one month &

swimming pool and gym closed because of the corona virus

just the right size with all required amenities like the communial laundry room to wash and dry your clothes

separate rooms as well as the full kitchen and living room

the location and staff were great, laundry and basketball court also a plus.

breakfast selection was not the greatest.

better coffee at breakfast buffet

meat was not really tasty, the rest of the breakfast was really good

breakfast and location

very convenient, very clean, stylishly furnished room and very good breakfast

breakfast was very good and also you can take any time coffee if you wanted

breakfast better than other hi express stayed at

bar does not open until 5 & check in at 3

the lobby / bar area was inviting with a pool table and board games

i thought the decor and rooms were very nice. liked the little food bar thing in the lobby.

modern styling and lounge area and pool made for a pleasant

privacy with the barn style bathroom doors in the room

kitchen!!!

calm,clean, good kitchen,breakfast

great breakfast too

breakfast was nice hot waffles and hot breakfast sandwiches. the coffee was so good

separate living area was exceptional with a bonus added kitchenette and all the accessories for the kitchen were included

the manager was attentive to the customers and visited during breakfast.

breakfast shower

were able to check in 3 hours early without an early check in fee

breakfast

convient access to car and late check out

wish breakfast ran till 10 rather than 9:30

laundry room could be cleaner

another state and this is my second week here, and i haven t been able to wash my clothes in the laundry room

hotel is very nice and clean , but the pool is very dirty and everything is broken in the gym

the one laundry washer was not working

guest room layout with a separate master bedroom and a nice living area and kitchen.

room was clean ,comfortable, kitchenette was perfect

and bathroom in a separate room the kitchen and living area

love the breakfast and room layout with a separate bedroom and living room with pullout couch.

the spacious, clean room with a really nice kitchenette!