for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

didn't like that we had to leave out of the hotel and walk over to the pool, and spa facility, if there had of been bad weather we would have gotten exposed to the

could have been more lighting in the room and the spa was closed

charge additional for wifi, it was a lot of walking before you saw an elevator, which they were so small; could barely

no free breakfast

my toilet in the first room i was in over flowed and me and my kids had to switch rooms at 2am because there was no staff on duty to fix the problem

pool and breakfast

staff was excellent. breakfast was extensive--filling/fresh

pool staff and full kitchen

breakfast was very good

nice kitchen plus a separate bedroom

great hotel .. wonderful breakfast

breakfast was perfect.

breakfast shower

easy checkin and breakfast

friendly staff and free hot breakfast!!

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

gym offered at this location can improve

the location was great! the breakfast was good, my kids loved it.

the free breakfast was very good

the ease of access to the major interstates. proximity to restaurants and walmart. pool area.

everything was perfect!! but the cold water in the swimming pool.

very clean. excellent breakfast.

breakfast was well stocked

pool, spa and gym were pretty good. walking distance to shopping mall.

work out center was empty as well i had the gym to myself

was really excited to use the spa but it had caution tape around it

the laundry facility was $3

elavator not working laundry machine out of order

two different bank cards in laundry payment option for dryer

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

nice laundry and vending

airport is not so close, it almost took 30 minutes to arrive and there is no shuttle option

the new woman working at the bar was great at her job

c), rppm sizes were all of great quality and cleanliness

lack of room service.

there was a very large group of children there for a dance convention over 500 kids

laundry room on premises

breakfast many option, nice warm pool, good wifi, rooms were clean. will be back soon. thanks

breakfast was simple but ample and filling

breakfast, swimming pool. close to family

laundry not working and i really needed it

super friendly staff, clean lqrge rooms, really nice pool and had a great breakfast.

great pool. very accommodating staff. good choices for breakfast

they had a nice, hot breakfast

hot tub/whirlpool was down for maintenance

nice little pool for those who want one

big enough for me to bring my 4 grandkids

fitness center, pool and spa were top notch

pool had a weird smell but overall it was still fun

gym

great location! clean , friendly and a good restuarant and bar -pool

excellent breakfast and facility was very clean and convenient location

my beginner-swim kids had a great time using the pool

staff, afforable price, free breakfast, pool

the pool was good to relax in, and the gym was well equipped

no breakfast, and the customer service isn t that great

splitting the room was not great, a big room should expect more people (especially families with kids) and it would be nice to watch separate things

breakfast was amazing.

the pool was great for the kids

swimming pool water is warm in winter and also interior air conditioner always heating

new, clean large suites with all the amenities. nice breakfast.

loved how clean and personable the staff is the breakfast was amazing

the kids loved the pool

loved that there was breakfast everyday for the kids and they loved the pool and the free popcorn and also the other family we where there with they got us rooms right

maybe a laundry soap vending,but otherwise my staycation was great

pool was nice

everything except no hot tub but there is a pool.

i know covid is going on so it kinda sucked the bar area was closed.

i did want to upgrade my room, but because i was checking in early i was told that i already asked for the early check in

lounge was terrible. the actual bar was just a shelf. pool was old. no hot tub.

the bar was closed due to

shuttle ran too late to catch our flight so we had to rent a car

room was clean, beds were comfortable and the pool was nice and large

no free breakfast. no shuttle to airport.

nice hot tub/pool area! room was clean!

bar and restaurant were not open

so lobby was noisy room carpet had tiny pieces of cheetos left but promptly cleaned up by room service

tal stranger), we pushed 1 and all three of us were lost for a minute, faced with a pool and fitness room

room were quiet without kids running around at night

however, room service was good, coffee was great

hotels fault but alot of kids during this stay, and we couldn't really enjoy the pool or hot tub

swimming pool

breakfast

breakfast was good, very convenience and easy location for my visit purpose

the breakfast was amazing, the location was pretty good.

liked the breakfast, it was good

limited breakfast choices

charged a pet fee for a pet i didn't have. expensive for a hotel tht was so run down.

there was no breakfast available. ud83dude22

breakfast was good, internet excellent with high speed, only that i had to pay to use fridge n

polite and helpful receptionists. good breakfast. big room with really comfortable bed.

clean. had a pool and gym.

breakfast available for purchase and nice bar for evening night cap

breakfast was good and room was very nice

thought there was breakfast - i guess i misread

), the modern super clean rooms, the bar offering local brews, and the spacious, fully equipped fitness room made this our most

price for hotel room with full kitchen, pool, gym, and breakfast

kitchen and bathroom nit touched

nice hotel, breakfast was good and employees were nice.

price for hotel room with full kitchen, pool, gym, and breakfast

very clean rooms perfect breakfast

staff, clean room, great breakfast, nice corner market for snacks and drinks, felt secure and safe

highly recommend, kids loved making waffles and fitness center is good

clean, quiet, and a great facility for kids as well with late pool hours

hot breakfast, clean pool & friendly staff

our 2 kids loved the fact that we were treated special with a bottle of water

the free breakfast was good

microwave and refrigerator. easy access to internet. workout room. nice breakfast.

need more breakfast options, update fitness equipment, change carpets to hardwood in rooms

good breakfast, friendly staff, great location!

it’s was very clean the breakfast was great

the floor on the swimming pool was a little aggressive.

very nice hotel, great gym

my kids loved the pool and they room

the pool area was clean and chlorine wasn't strong like other hotels i've been too

the fitness center & pool.

my kids loved the pool and i enjoyed relaxing in the hot tub.

location, staff friendly, very clean, great breakfast

the staff was friendly and the breakfast was great as well

the breakfast is great, such variety for all types of

gym had only one 45lb set of dumbbells and no other weights

the complimentary breakfast was mediocre at best

had a shuttle to station and mall, laundry, breakfast, happy hour eats, gym, pool and huge two bed 2 bath

couple more cooking pots in the kitchen would have made things a little easier, but was not a major hindrance

like, spacious, great value , comfortable bed and pillows, good variety of breakfast items at the buffet

bed great space in each room kitchen was good access to everything beautiful bathroom great

breakfast could have been a little better and i know it’s a work hotel but the bar being closed on friday saturday sunday was a

i arrived at 10 am and asked for the free shuttle service they provided, the staff immediately said “no, it’s already passed the time”

no microwave in rooms,no bar or restaurant in hotel.

was very helpful, free shuttle for a max of 5 miles in the morning, easily reachable from the airport, has a laundrette

don't provide shuttles to chicago ohare airport

calm,clean, good kitchen,breakfast

its like a little apartment complex with pool and basketball court

the location and pool with bbq and basketball court

easy to find. very friendly employee. pool was clean and refreshing.

the breakfast and the pool

pool size for this size of a hotel is a joke

pool was a little small and the breakfast was one entree instead of a buffet style

decent gym, pretty cozy feel

it was nice to have a bar and restaurant in the hotel

the pool area was very cold. it cut our pool time drastically.

breakfast yummy

there is no hot tub and the pool is a little small and the water was a little cold.

a returning customer. love the breakfast and staff is always friendly

the pool made my son and my skin red and very itchy.

pool was very small and no hot tub

the kitchen was fully stocked with all of your needs

full kitchen in room, facilities, breakfast

the breakfast was standard

swimming pool and gym closed because of the corona virus

the only ice machine was located on a lower floor in a laundry room

decent breakfast

having a pool

the bed was nice. but it needs a pool

there was no pool

and restaurants are walking distance, but disappointed at that the hotel didn’t allow 2hr early check in after i arrived by international long flight, i was asked to pay

was down so kids could not swim, could not get the tv channels to work went to desk day shift said he would

the pool and staff were awesome

the bar was not open

fitness centre was well enough equipped

right now they don't serve breakfast every day and, when they do, it's not a large selection, but they're remodeling a section

pool should be more heated and the pool area

the atmosphere was nice. the kids liked the pool and the gym

the pool area

we love the pool it was so nice and clean and the hot tub was so relaxing

and bar would have been better

shuttle bus for local miles

wifi didn't work, the hotel booked a security deposit additional to the approved price and didn't

the starbucks coffee bar was great to have

pool

gym had a good deal of equipment breakfast was very

has strong fragrant odor-too strong dogs should not be in the breakfast area children should be on a selected

breakfast was great. staff was great! kids enjoyed the pool.

staff were nice and attentive. bar was nice. very good red sangrias.

desk staff was super helpful and friendly to me and my kids

served a hot and cold breakfast to my significant other and myself when we both preferred a hot breakfast

breakfast is good

the kids loved the pool and weight room

one particularly disturbing aspect was the loud ac duct running above the kitchenette

listed amenities i thought this had a bigger kitchenette

just wish the pool was open.

location, breakfast, beds

pool and fitness room and a business center if you want it

had to go get clean ones before the kids could go to bed

nice to have an indoor pool, though didn't use with all the kids

the pool was a bit cold. i was not able to enjoy the pool because of that.

pool area was poorly kept up

it's in great location, clean , comfortable, with full kitchen.

loved the room, breakfast, and pool

he enjoyed the pool with other kids

great breakfast, home made waffles every morning

as it is near i88 355 close to oakbrook mall and eateries room was clean bed was comfy plenty of parking

pool was amazing!!! clean n warm!!! my kids enjoyed it very much and gym was nice n super clean!

restaurant and room service was delicious although pricey

amazing complimentary breakfast and happy hour drinks

some of the gym equipment was a bit dysfunctional

nice pool and hot tub

need more hooks or towel bar in bathroom

only thing i did not like is the fact that the hot tub in the pool area was closed

pool temperature was perfect

cleanliness of the room, gym, pool

you need a couple shuttles

( the kids

love the salt water pool!

drain was clogged, pool wasn't opened and wasn't stocked with towels as advertised (3 hours after when it should have

were filled with children and the moms swarmed the bar so we couldn’t even enjoy that once the kids were “off to bed” which was right next to our room and they were making extremely loud

greasy ring) and lots of towels, but for me, just a few degrees

free wifi was slow

went down to the bar the first night and the gentleman at the bar was very accommodating with the ice, the second

pool was exceptionally clean

the restaurant / bar in the hotel had great food, reasonably priced

breakfast was very good and also you can take any time coffee if you wanted

very nice breakfast!

meat was not really tasty, the rest of the breakfast was really good

staff are very friendly and meet the customer wants. breakfast is excellent

everything here was quiet, professional, clean, and all i needed. breakfast was great.

only complaint is the wifi, because it was devastatingly slow and would disconnect every time you leave and return to the

no room service

ample parking

gym, breakfast was closed

when my significant other and i left for lunch after the first night, we requested that room service come while we were out

breakfast time was so fast and early wish it had a pool or hot tub

i was a little confused about the breakfast timing or what to do during breakfast.

have a mini fitness room, which is good enough for morning exercise

no free breakfast due to covid but they did have juice and coffee

the price, the free parking, the great breakfast, the clean room

pool kind of small. would have liked a hot tub

pool table, jenga, cozy couches, tables to sit at

one small thing that could be improved is that some of the tiles in the pool were a little grubby and could do with a clean

staff was very helpful and kind, and most of all the 24hr pool table!

bar does not open until 5 & check in at 3

clean hotel and breakfast was great

the bar/breakfast area they are temporarily hosting was well designed and thought out

the breakfast, the cocktail hour, the staff, the atmosphere of the hotel and the price

atmosphere just beautiful hotel period the breakfast buffet and the cocktail hour was also very very good

pool with temps warm enough for the little ones

staff was not overly friendly but enjoyed the pool and breakfast

the pool was very nice and clean

pool temp was almost unbearable

the pool area was the best hotel pool area i’ve ever been to.

the fitness center was also clean and organized

free parking.

swimming pool, balcony

the pool was nice

good gym. clean room

the hotel was great! the pool was warm and the beds were perfect.

location, clean and breakfast was good!

they take a deposit of $100, the gym was closed

no pool, tiny gym. staff not the friendliest

having a warm breakfast in the morning!!

room have everything that need for long staying. good free wifi. good breakfast. nice location.

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

enjoyed all the cold breakfast food: cereal and other foodstuffs

gym, good breakfast, easy to park

very nice affordable room with everything i needed. the breakfast buffet options were perfect.

nice gym with two very versatile machines which substitute free weights

free pakring. nice area for breakfast.

clean hotel and room wonderful staff very good breakfasts experience went beyond my

be sure if you get a get a chance to check out the amerian bar & cafe across the road

the pool had kids spitting and coughing couldn’t get in cause covid-19

breakfast was good, the bed was comfortable and well-made with plenty of pillows, the wifi was

i was surprised by the very nice job they did on the rooms, the common areas and the pool

service from the person that booked us in was excellent as was was the breakfast

even gym room was well-kept

i would prefer if the hotel offered grapefruit juice for breakfast and the hours extended to 10:30am as opposed to 9:30am

gym made me a little disappointed

the free breakfast

breakfast selection kids loved the pool and there was always towels available and you needed a key

the gym was too small and without a pull up bar.

went to the hotel just to take the kids to the pool

many kids in the pool at all times

breakfast bar was awesome, they kelp up with the bar did not run out of food ,made sure glass plates and

everything except no laundry for guest ! that’s extremely hard when staying a week or more

no laundry .tv service is slow.

com app they only allowed me to stay on the bottom floor, next to the bar and casino

very clean, nice area, bar was nice & food was great

staff not so polite and helpfull , when my wife asked him to help her set up the tv in the gym area, he was acting surprised and replied that is not his job to do this

is difficult to find the shuttle at terminal 5, but this just because of the huge number of the parked machines and

the jacuzzi was close and the pool has poor maintenance

breakfast is very good

i did not like the pool area right in the front of the hotel.

to cta, shuttle took us right to airport and we got on the train to downtown

location was decent. only a quick trip with my kids to see a concert but all was well.

hot breakfast and indoor pool!!!!

i liked everything about this place kids friendly and very nice

i also liked the free airport shuttle and the pool and hot tub

the kids liked the pool

room was clean, bed was very comfortable, staff was nice, pool was open

there weren't any towels in the pool area, so we grabbed a couple from the gym

lady in the night offered me a late check out bc i missed my flight

shuttle hourly

perfect for families, near airport. breakfast could improve

beautiful hotel and room great breakfast staff was nice

breakfast. 24/7 reception service

not the typical continental breakfast from years ago and maybe from a cut rate establishment

small pool. we were upgraded to a suite, so that made up for it.

friendly staff, kids loved the pool

from highway, super comfy bed, clean facilities, on site bar and grill

small pool

pool very small . bathrooms outdated needs some attention .

we asked about the bar if we could get a drink when we came in a friday night, st patrick's day, mind you

the bar was closed during my stay

breakfast was not up to par!

lady at the front was nice and helpful i like that you had a gym but i didn t get time to use it i loved that you had hot coffee when i came in out of the

it seems the room service is done only between customers

on-site parking and free wifi are

comfortable, clean and good wifi. rich breakfast. coffee and microwave available un the lobby.

the staff were very accommodating. my 2 year old loved the pool.

since it was being renovated, the pool was closed. but we knew that prior to booking

the staff the cleanliness the pool the hot tub and super comfy beds

it was great to have a shuttle to the airport.

although i did not use it to navigate the city, the complimentary o'hare airport shuttle service was nice

kids ran the halls till 11 pm. noisy.

1. the employees. 2. the salt water pool and gym.

also, pool is a plus in our stay for the kids

didn't like the fact that kids were loud in the hallways running up and down late night and early morning,car alarms going

pool. quiet

breakfast is fabulous

hotel is very nice and clean , but the pool is very dirty and everything is broken in the gym

laundry room could be cleaner

the breakfast is the egg without salt and the meat is very salty, the pool is very small, the gym is very old

pool still wasn’t fixed the gym steel locked up

swimming pool, whirlpool, sauna

gym is ok, but crammed there is nothing around the breakfast is neither healthy nor tasty (or is it

are always so many kids in the pool that are quite loud and seem to bring friends not staying at the hotel

pool little dirty but nice a little cold too but everything else is wonderful

not very quiet either, could hear hallway and the gym on floor below pretty clear

everything else was amazing. the rooms are so nice the pool was nice. staff was amazing.

the pool was closed and no good breakfast

in right as their pool was closing, but they were willing to stay open an hour later to allow our kids the time to enjoy their amenity

the breakfast was wonderful and the bed was so comfortable.

friendly staff, good location , clen and comfortable and early check in!

room service was not available

did not like the swim lessons taking place when we used the pool space was limited for swimming

i only wish i had the breakfast option with my particular room

the staff were very nice and friendly and allowed a early check in and late check-out with no problem

the room was not cleaned on the second day of our visit even though we requested full room service

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

small bar inside

restaurant/bar

the facility's bar and snack shops still closed but this is a great spot for a business traveler

suite-style rooms with kitchenettes are great

free parking another plus of this facility

free parking was easy

excellent breakfast, quiet facility, friendly staff

the lobby includes a comfy great room, fireplace, coffee, business center, and free breakfast area

the pool wasn't open at all during our stay and my kids were really looking forward to swimming.

lack of laundry units on site

although i did miss the hot breakfast due to the covid

this is based on facility condition, peaceful rest and breakfast food options

she allowed me to stay on and have a late check out when i over slept

breakfast is out-of-this

gym is dirty and too basic

i love that there is free breakfast every morning

very comfortable beds, nice decor, full breakfast

my kids relocated from california to illinois for my sons job

there are great if have wifi in the room

many things you should pay to use it. for instance, gym,call, and breakfast.

flight left very early so it allowed him to sleep in a bit and we did not have to wake the kids to take him to the airport

gym required payment or a membership

the pool closed too early for my kids to use.

the wifi is confusing and a bit slow.

thanks again for a great breakfast-on top of all that great service

breakfast buffets had a ton of options and was delicious

the bar could be open later and earlier possibly

we enjoyed our evening meal via room service

nice pool, too, although we didn't have time to swim

the room was very clean and the pool was nice

the pool and hot tub were being worked on

pool was open, hot tube was closed

pool could be a little warmer

pool too small,

didn’t make it down for breakfast but friends enjoyed it. my room was exceptional

family enjoyed the pool and exercise facilities; a hot breakfast was great; location is nice and quiet but

breakfast was excellent & sitting room with murphy bed & small kitchen was great

the outdoor pool was not open. i wish we would have known this prior to check in.

loved the cleanliness, the always working fast wifi, the convenient location near highway and mall and eateries, the safe surroundings, and

very clean, great breakfast, convenient parking.

very clean good maid service polite staff good breakfast.

there was sufficient parking

not enough parking!