great for kids though

great for kids though

when asked for a spoon at the bar we were told they could only give us plastic

i ordered room service and when i got it, it wasn t that warm anymore.

the hot tub ! pool for the kids .

booked for my two college kids who travelled in europe for a month

the girls running up and down the hallway, but that’s what kids do. no big deal.

is no restaurant or room service, it's also a bit in the middle of nowhere so i would have preferred to have the option

room service

they were drinking and all the kids were screaming while they were blasting there music

breakfast expensive

only problem i had was that front desk attendant told us breakfast was complimentary and when i went downstairs to eat i was told it was $25 to be paid or

did not have breakfast . nice quite rooms. great location

room, had everything i needed, good breakfast, helpful staff, convenient for short stays when you need to be near the

shuttle should be 24 hr, there was no room service or restaurant as advertised, understaffed so staff were stressed and not friendly, not

very clean convenient and shuttle to airport

being in the bar area the bartenders were very entertaining and kept us in a good conversation

we enjoyed the room service from the hotel restaurant and was happy to see that there was a starbucks on site

airport shuttle

gym dinner room and roomservers.

shuttle service

location and river casino across the street

the restaurant was not full service, but the delicious food and full bar made up for it.

the restaurant and bar was closed.

a casino across the street, famous chicago deep dish pizza within walking distance and the free shuttle to the airport

she was so kind to my kids and made every thing a breeze

it was clean and the pool area was super great for the kids

many kids in swimming pool

breakfast was great my children loved the pool the bar was great also

the 24-hour airport shuttle and the breakfast.

gym was inadequate, starbucks coffee was sub par and overpriced

also my main reason for coming there was so my kids can have something to do

warm cookies, quick hot room service, friendly staff, nice rooms, super clean.

fast room service

shuttle bus runs at top and bottom of the hour

shuttle bus, perfect stay

loved watching the kids play at the pool

gym and pool still open

loved watching the kids play at the pool

the snack bar, gym, and pool are great amenities!

comfy beds huge tv big window airport shuttle no

staff at breakfast bar gave my kids hot coco and even made sure the temp was safe for them

d patient: my daughter called and bugged them for the wifi password three times and there was no issue on their end)

wifi wasn't good

there is no room service through the hotel itself which would have been nice

hair in my food when i ordered room service.

the room service was average at best while being very expensive.

the breakfast buffet was excellent. gym and fitness center and pool was great.

staff was very friendly and let us know about the airport shuttle

one thing i didn't like and that was the wifi i could connect but it was sooo slow

shuttle to ord is very dependable and pleasant

airport shuttle on time. staff friendly and efficient. room spacious and clean.

i am a single mom with 2 kids and needed some help with my luggage

been to a lot of hotels and everything seemed to go right here and the restaurant and bar was good

the soaps seem like they were old. but bar soap plastic crumbled as i opened it.

the king pull out in the the living area came through clutch for the kids

easy location to the airport and shopping. great size room and gym. pleasant setting.

especially with kids

no room service for food after late arrivals

is clean, comfortable and big rooms, have room service and nice bed linen

front desk staff and shuttle driver was excellent for kindness and service.

very bad beds hurt my kids and wife back and mine

love the set up and that it was just a walk away from the casino

no hot tub and pool could be a little cleaner...the water was cloudy.

pool not that clean.

the shuttle service was on time

ordered breakfast from room service and enjoyed the portion sizes and quality of the food

, great location, shuttle to the airport

very friendly and welcoming reception staff who were more than helpful with late check out requirements for late flight

up after a last minute call from the airport, to the staff at the front office, the breakfast bar as well as the pleasant surprise of a clean, new room

the food was good and the beer and bar

24 hour airport shuttle, proximity to airport, and friendly staff

it was conveniently located a half mile from the convention center, rivers casino next door, giordano's and gino's east around the corner, on top of

hey kids who don

response to the fight that broke out in the pool area

which breakfast stayed open just a little later

kids running around slamming the door

good breakfast, nice pool and gym, pretty clean

breakfast was amazing

policy (kids are allergic to some pet hairs) so it was clean and good selection of breakfast items

the fitness gym was also an amazing experience

airport shuttle service is excellent and wifi is excellent

to airport and fashion outlet the gym was great all good restaurants were around the area spacious rooms starbucks in the

room service was great.

very clean, next to and within walking distance of outlets. nice restaurant and bar. nice gym

breakfast was pretty decent too

wifi didn t work at all

breakfast is great

we stayed for 2 days and room service never showed up even after requesting

i would love for them to help the person who works making breakfast

beautiful property, restaurant on site, bar, gym,good breakfast

great breakfast. convenient to airport. shuttle service. great staff.

the room had a full kitchen as well, with all necessary (and more) kitchen utensils

the breakfast was not good.

kitchen appliances? wow! amazing! great lobby, was safe, good parking.

advertized public laundry but only starbridge customers could use their keys to unlock door

pool to myself, fast and easy check in/ check out process

the pool and bottomless mimosas

i like that there was a pool for kids.

staff were great, the room was nice enough, and i really enjoyed the gym and pool

great room, customer service, indoor pool and gym, and amazing that they provide shuttle service

i did not check the gym or pool though

cleaning lady with gym and pool is always so friendly and does a great

great location and shuttle service. all of the staff were friendly and helpful

the breakfast but i understand because of covid-19!

staff was very accommodating and in room service food was great.

2018, close to the airport, wifi must be free for all rooms

good location, pool for the kids

the pool area was great kids loved it !

free wifi, for the price of the stay, wifi should have been included

are no ice machines in the hallways (front desk staff accommodated request), pool was very dirty and there were no towels available (however once asked, staff brought some out

breakfast options could have been better

very clean. vey comfortable room. friendly and helpful staff. great breakfast!

their all day airport shuttle is a very good facility and reduced much of our travel stress

as a couple people went to bed early, but the other bedroom was on the other side of living room/kitchen

the rooms were clean and in great condition, room service did a great job

excellent price for the quality. staff was very courteous. airport shuttle very available.

nothing was explained just processed my payment and gave me my kids nothing else

the kids movies that play in the pool area

was no complementary water, there were some bad and disruptive kids who were running down the hall all day and night

everything. shuttle to the airport.

comfortable bed, good wifi, excellent shuttle services, friendly staff

room service answering system. calls holding holding too long

elevator to all floors is very convenient as is the provided guest laundry

great location and shuttle service was great

excellent price, access to airport, and free shuttle

the breakfast was good

location and shuttle were perfect for ravinia

updated, clean, friendly staff and wonderful breakfast.

free shuttle runs every half an hour (during the day)

room service food was very good but pricy

had to pay to use gym.

and the bed was super super comfy, the staff carried my bag and made sure i was on the right shuttle bus back to the airport in the

there was nothing in the room to let me know how to access the spa or where it was

nice to be able to walk to flight in morning with kids

they never came to fix it, elect outlet did not have a plate on it thank god we did not have any kids, had to ask for our own towels and toilet paper everyday down at desk, they never clean room

airport shuttle runs every 45 minutes or so.

breakfast was good. room was comfortable. free. parking and wifi.

parking garage set up very convenient

nice bar and late night food

breakfast was good

the rooms were small as well as the pool and gym

convient laundry area, gym and

we enjoyed the suite set up that allowed a space for the kids to keep busy

instead we had to transport kids and luggages to the nearby hyatt to park and ride to airport

stranded at ohare airport with my 2 little kids

was very comfortable and on site restaurant and bar very welcoming and offered great options

early check in. good food in the restaurant

room service if it is even available nice fitness center

were no changing facilities on the pool or gym so we had to walk back to the room wet and in swimwear

metimes we

wifi was quick and easy to access

room service delivery was available, too

it have facilities like gym, laundry room, restaurant, staffed

was given a room in the 2nd floor, which was the worst, right next to the gym and laundry

wifi was awesome; make sure to log onto the appropriate wifi

free breakfast was just dried cereal

the website advertises a gym and continental breakfast

breakfast, i miss eggs and waffles

wifi for a 1/4 of an hour

com did not mention the pet fee which was huge -$75/night

free shuttle to & from o’hare

decent gym available 24 hours

loved the full kitchenette i didnt have to good out to get food at restaurant and spend more money

free shuttle to airport

the gym was great too and very spacious

staff was very helpful, and the gym facilities were sufficient for a run

i do not think the staff was equipped to deal with all those kids

the shuttle service: four of us flew and we did not want to rent vehicles to get to the hotel

i do not think the staff was equipped to deal with all those kids

room service was wonderful and staff were very helpful and nice

nice room, very clean and comfortable. we ordered room service and it was excellent!

stay a major part of the hotel was under remodelling,hence some facilities were inaccessible,the gym in particular

wifi in all areas and free parking

it was great to have a gym on-site

free breakfast and plenty of towels

location, price good for the area, pool and breakfast area spotless, breakfast better than expected

always stay here because of the indoor pool, the nice and friendly staff and the convenient location for my friends in the area

location, price good for the area, pool and breakfast area spotless, breakfast better than expected

it's located close to a parking area

so much going for it as an airport hotel: price; free airport shuttle; basic but free breakfast; laundry; clean, comfortable, quiet rooms

it would been nice if the hot tub/jacuzzi was working, the fitness room was bigger, not to mention everything worked, and that the free breakfast offered a

table lamp not working * smelly room * torn chairs and couch * smells like pets were there * no laundry bag * no facility to do ironing of clothes * poor infrastructure * very poor breakfast * if

size of laundry room and exercise room

breakfast need a lot of improvement need more variety.

the location was great, easy to get to the airport and the shuttle service was fantastic

not when the kids not i needed to listen to for four hours

shuttle driver was on a video chat call the whole way from ohare to the hotel

very efficient and tasty breakfast

the kids were disappointed about the pool

rooms were very clean. bed was super comfortable. bar was nice and food was good.

good bar & restaurant onsite- very reasonable prices

lovely bar and facilities

and the weekend breakfast at the hotel bar was delicious

paid $25 more for this hotel because it was supposed to be a casino hotel

there is no sauna in the pool

the washer they provide for laundry has stuff growing in the ring and looks like it has never been cleaned, your clothes will

late check out

offered a late check out to us free of charge to swim

nice location and facilities (pool, gym, breakfast)

free wifi and breakfast made this hotel the best price around the airport and the free shuttle was fantastic

pool is open

no shuttle to airport o'hara

the shuttle to the airport was very reliable and came to and from frequently

loved the heated pool

my kids loved the pool and we had a good stay

very clean room, comfortable bed, great breakfast. enjoyed jacuzzi and swimming pool at night.

given room 334 with no wifi, no coffee pot, lamp without shades, bed made up without comforter, poor lighting

the gym

only thing was the shuttle bus driver that ran to the airport all night would back into the parking spot after he/she

clean, modern and decent breakfast.

shuttle hourly

many unsupervised kids making noise in halls and stomping on ceilings

great breakfast, very very clean rooms, comfortable beds and pillows

pool area wasn't clean at the time of the opening of the pool - kids clothes and dirty towels were all over the place

breakfast time was so fast and early wish it had a pool or hot tub

breakfast was the same as any other hotel that's reasonable priced

the price, the free parking, the great breakfast, the clean room

would have loved some hot eggs or yogurt for breakfast buffet but pancakes were good!

no free breakfast due to covid but they did have juice and coffee

second thing is a shuttle

room was a good size and they gave us a free early check in this hotel offers a free airport

airport shuttle they have too post online how it work and explain the shuttle available only on call me and

close to ohare, the free shuttle.

the price, free shuttle to the airport, and the staff.

bar and restaurant were not open

the bus shuttle from the airport did not arrive at the reported time

one of the shuttle drivers was texting while driving with 7 people in the car

room was clean, beds were comfortable and the pool was nice and large

facilities and cleanliness of the hotel shuttle bus service to airport

everything except no hot tub but there is a pool.

the bar was closed due to

pool key. keep them is 30$ additional no one said anything

-welcome cookies at check-in -good gym

i did want to upgrade my room, but because i was checking in early i was told that i already asked for the early check in

front parking lot was full.

pool is small and in a random corner, gym is tiny with limited space

the bar and the rooms were excellent, pool are spot on

breakfast and the pool with the hot tub. also the bar

the building is old. room service pickup of dirty dishes takes a long time.

we love the pool

huge number of unruly kids in halls and public areas

pool was open until 11pm which was good because after being in the city the kids were still able to go to the pool afterwords

my grandbabies loved the pool and the breakfast

close to the expressway. excellent breakfast! friendly staff

very loud. kids running around being disrespectful of property.

we count on the convenience of this hotel when visiting my mom kids grandma in glenview

the hotel had a nice heated pool for my kids

the kids were able to enjoy themselves instead of being trapped in a room

at 2 am and with kids in tow, that was pretty disappointing

on the last night we did not receive room service

facility and location was the best part of the trip, and parking was free

i have 2 kids with me, so total 4

the parking lot was trashed by patrons however staff worked hard to keep the property clean throughout

very convenient. easy access to food an d golf

polite and helpful receptionists. good breakfast. big room with really comfortable bed.

more food options for breakfast.

did not have breakfast, i had to rush to the airport

charged a pet fee for a pet i didn't have. expensive for a hotel tht was so run down.

breakfast was good, internet excellent with high speed, only that i had to pay to use fridge n

staff was very accommodating for early check in request

safe and convenient location and great breakfast and beds! staff were really nice!

the morning breakfast was a good start to the day

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

free breakfast and wonderful front desk staff. also free laundry machines!!

the pool good food and service nice rooms

new, clean large suites with all the amenities. nice breakfast.

splitting the room was not great, a big room should expect more people (especially families with kids) and it would be nice to watch separate things

breakfast was amazing.

very lovely, big rooms , comfy beds and nice little breakfast buffet

clean,comfort, bar in the lobby, friendly staff

very friendly and helpful staff. free parking. pool.

the safety bar in the shower wasn’t secured to the wall

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids

rooms on the first floor lack of sun light. cold pool. tiny fitness room

breakfast kept up with refills

breakfast was adequate but not the greatest

the laundry eo was centrally located

clean room for a good price, breakfast is ok. 20 min to go to the airport from here.

breakfast was great but wish it lasted longer....til 10 am not 9 am

breakfast was excellent with lots of options

even gym room was well-kept

was very helpful that we were allowed to take out our breakfast

the free breakfast

i also enjoyed the very delicious and surplus breakfast that was served

superb! clean, modern and amazing, delicious breakfast

free pakring. nice area for breakfast.

the internal gym is a nice to have after a long day of driving

the hotel was very clean, the staff nice very nice and the breakfast very good !

enjoyed all the cold breakfast food: cereal and other foodstuffs

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

the pool was great just surprised there wasn t a hot tub.

comfortable beds, japanese food court within walking distance , friendly staff, adequate gym

the indoor pool was a welcome relief for the kids

comfy place pool was amazing bed was so comfortable i loved the private balcony over all i will be booking here

pool, starbucks in hotel, easy parking, friendly staff

00 for breakfast and my kids were so scared they didn’t even enjoy it or really eat

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

the pool was very nice and clean

staff was not overly friendly but enjoyed the pool and breakfast

the pool was good for kids

the bar restaurant i was expecting to be a actual dine in restaurant was very unhappy with type of

the atmosphere was nice. the kids liked the pool and the gym

cleanliness. room comfort. indoor pool. restaurant.

hotel with gym and outdoor pool (seasonal)

room were having loud sec and banging on the wall with the headboard of the bed i also had my 2 kids with me and kept asking what that noise was , ask front desk to do something about it and they

husband, kids and i stay at this hotel this past weekend and realized that we left something at the hotel

breakfast was great

how clean it was and the pool

pool closed at 8 but we were happy it was open at all!

awesome staff, great breakfast!

son had a blast playing golf for three days during spring break; staff went above & beyond

boutique hotel at an awesome golf course

attractive golf club with clean and comfortable rooms, good breakfast, and friendly, helpful staff

really well done. great facilities. very good golf course. first class

the rooms are spacious, clean, and thoughtfully designed, and the views of the golf course add a calm, relaxing vibe

though 4 star, no room service. had to go to desk myself even to get toothpaste.

they are awesome after whole day on the road with kids

pool closes too early.

i had to take my luggege by my self because of the fact that the belboy is the shuttle bus driver so

kids loved the pool and gym area

very nice fitness center. good breakfast buffet, most importantly with good brewed coffee.

the breakfast was varied and well presented

from the front desk staff to the house keeping, to the kitchen

24/7, adequate breakfast and great breakfast staff, friendly staff all around, nice fitness room, good pool, comfy and spacious lobby

the pool was fun for the kids

gym is fine business room is good , you can take printouts of you want shuttle service for near

no outdoor seating. poor pool area.

the pool and hot tub

sports bar was underwhelming

clean,pool

our room there were not enough hooks or towel bars to bar able to have my clothes and wet towels hung up -- i had to strew them over chairs and

attached bar was also good with a good menu

on-site restaurant and separate bar were very nice

my husband’s suit and dress shirt to the laundry to have it pressed before a family wedding

in-house italian restaurant and also a popular bar & grill

early check in, clean room, pleasant staff, lowest rate in the area

the laundry facility was $3

strong odor of natural gas immanent from laundry room

nice laundry and vending

two different bank cards in laundry payment option for dryer

the facilities were complete, the gym was sufficient for my needs, there's even a heated indoor pool

great location, friendly and helpful staff, nice gym, good value and free parking

the gym needs to be extended

location, parking, cookies, hospitality, room size

we loved that the pool was indoor and outdoor.

or proximity to nw campus was further than some hotels, but nice to not have to pay for parking, and it was in quiet area, which was good too

breakfast is pretty good too

the room was very comfortable - great breakfast and gym.

small gym with not much equipment

the grab & go breakfast sandwiches were tasty along with the yogurt

size of the room, the staff was pleasant bar and restaurant available on property, didn’t have to leave hotel, to get a meal

clean property and rooms, bar and restaurant on site.

fish, pizza, chip, burgers were good in the bar area

restaurant and bar on site .

been great: the staff, breakfast, the gym

it was next door to a sports bar and the location was good for us.

parking was difficult.

the spa and the staff!!!

better parking for guest

hotel has the same type of breakfast, gets boring after a while especially when staying for an extended amount of time

the breakfast is great! and the room was clean.

parking

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

the front of the hotel is a dead end parking lot

breakfast was great. and staff really nice and friendly.

nice location big hotel had a pool ok wifi

breakfast or pool or fitness room and you should be given an coupon for price reduction

free parking free breakfast

the fitness room was never cleaned

breakfast was great

you can do laundry for free.

did not use the pool and other facilities, but had we had more time would have enjoyed all the amenities hotel

free onsite laundry is a huge bonus

free laundry and pool and the exercise room, adds to the positive experience

and the to go breakfast was great also

was so amazing from the staff the hotel the pool area and being able to let my little ones and their cuzin have an amazing great

gym offered at this location can improve

the swimming pool water it's cold!!

the ease of access to the major interstates. proximity to restaurants and walmart. pool area.

i walked at the track at the park and even ate my breakfast out there one morning