comfy beds and the room was quiet. friendly desk staff. ample parking.

bed was great. the bar was quiet and warm.

the bar was stunning

have been nice to have a nice quiet comfortable lounge to sit in - the bar area is very

room service was great and the hotel staff was over the top

the pool and spa facility were great and a pleasant surprise

my kids were kept up by the barking

the stay very clean had restaurants late check out indoor pool i just loved everything about this hotel would definitely book

excellent gym we really enjoyed our stay

pool and whirlpool were big

loved everything i didn’t get to see the pool maybe next time for sure

pool was good but it was a little cold,i was hoping for it to be warm also i was a little sad that

like, swimming, gym, free breakfast, and parking

a few more food options you could order at the bar would have been nice.

that the pool wasn’t heated or that the powered blinds didn’t work

much chlorine in the pool area couldn't enjoy it my eyes were burning and my daughter's was

i like the pool and spa for me and my kids

nothing..i liked it all...except maybe the pool temp could have been a few degrees wamer.

everything was nice, the kids had a wonderful time

the kitchen pans. i used a lot of butter and food still stuck.

no grab bar in shower. hand soap too small. soap in shower mounted too high.

just that the bar wasn't open lol

hotel food and bar service very

onsite bar and dining was closed due to covid.

they don’t clean your room everyday, the bar wasn’t open, coffee was absolutely awful

wish the bar area was open, do to covid-19 and construction in the hotel

i didn’t have to leave to go out to eat they had a food place and a bar there

too many kids

helpful desk and bar staff

kids and myself were disappointed with the cleanliness of the pool

or microwave in our room so i contacted the front desk to ask could i use the fridge for the mini bar and take everything out

made us feel at home and were so awesome about the late check out

kinda pricey and the hotel bar closed early in my opinion

elavators- in clear view bar - right around the corner from the reception area room- clean, tidy, spacious, beautiful view

late check out till 4pm was also a plus

the lettering on the wall, the jacuzzi, the air conditioning in the gym, the drooping drywall in my shower)

gym -horrible

the snack bar was very limited or barely stocked and very inconvenient

the place also had a bar in it so it was convenient for us

location bar and bartender was nice

breakfast

to top it off, the breakfast bar was unimpressive (no peanut butter for bagels), the fitness room smelled like mold from a leak, and the treadmill shuts off after 20 minutes

more equipment in the fitness room.

friendly service, sparkling clean, cozy rooms, excellent breakfast

sparkling clean, great breakfast

felt the pool closed kinda early, and the noise control wasn’t very sound proof heard the kids running in and out at

was quite cool considering it was during a heat wave 97- 110 degrees outside enjoyed the clean pool and breakfast was good thursday and friday

cool considering it was during a heat wave 97- 110 degrees outside enjoyed the clean pool and breakfast was good thursday and friday

parking and multiple secure accesses was good

cards to the rooms kept not working to many unattended kids took over the pool and staff not doing anything about it kids running up and down hallways all

were woke up in the middle of the night by the fire alarm that turned out to be nothing and room service was trying to come clean our room from early in the morning even though check out is

the pool and whirlpool were clean and comfortable

nice room very clean. the pool was nice also oh and the breakfast was outstanding

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

room was nice, staff was friendly, pool was warm... location was perfect for us...

short stay so didn't make use of many of the facilities other than the gym which was good

room service was great.

the bar was also short staffed, i waited over 45 mins

the gym is fine, and breakfast area enjoyable with really nice staff

tub had grab bar but not really an accessible room

parking a concern if you re holding an event.

breakfast area was not good

the fitness center is basically just some machines and dumbbells

pool was not open but that was to be expected as covid is still an issue and closing the pool

i wish they had a free breakfast for guests.

room is clean and spacious. parking is just outside the building. lobby is opened and nice.

my favorite part was the views and the pool

the lobby and main floor bar area was really cold.

location and layout the gym is open 24hrs and they have a full gym

the gym was small and crowded in the morning, which made the pool much more attractive.

on multiple days paper thin walls, i could hear everything that was happening in the next room wifi was spotty multiple times a day there was a used towel left behind the bathroom

wasn't much of an outdoor walking area--it's sort of in the middle of a bunch of parking lots and shopping centers--but it was perfect for my purposes

breakfast is always hot and ready, staff is always friendly and helpful and the location is perfect

location, price and breakfast.

very clean, great breakfast, convenient parking.

the one laundry washer was not working

has free parking, internet, indoor pool and small workout room, breakfast, newspaper, and there is coffee available all day

the breakfast was very delicious

very nice hotel with breakfast included ! clean, good loaction , spacious rooms !

hotel is very nice and clean , but the pool is very dirty and everything is broken in the gym

clean room with small kitchen

the lobby includes a comfy great room, fireplace, coffee, business center, and free breakfast area

the rooms are amazing free breakfast free laundry 24 hour pantry

liked the fact that it had a full kitchen and living room area

the breakfast was nice the free beer and wine and appetizers were excellent clean rooms

facility is clean with small fitness room but nice pool

kids ran the halls till 11 pm. noisy.

pool. quiet

pool wasn’t heated

i liked how they have a restaurant, bar and gym inside

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

small bar inside

restaurant/bar

the facility's bar and snack shops still closed but this is a great spot for a business traveler

been great: the staff, breakfast, the gym

restaurant and bar on site .

clean property and rooms, bar and restaurant on site.

additionally, your website advertises a gym, which was not functional or open while we were staying

size of the room, the staff was pleasant bar and restaurant available on property, didn’t have to leave hotel, to get a meal

free parking free breakfast

and my daughter had crumbs on the floor we stayed 2 nights with no room service i said i asked about room service the first day and was told their was non i said if i

breakfast or pool or fitness room and you should be given an coupon for price reduction

free wifi in my room and everywhere in the building!

maybe i didn't feel comfortable that we were sharing a parking lot with a shopping center, but that's maybe the paranoid person in me

customer service and breakfast were good.

room, location, early check in , comfortable room.

decent choice of breakfast options

in right as their pool was closing, but they were willing to stay open an hour later to allow our kids the time to enjoy their amenity

the lobby bar was a great convenience as well

wifi worked well

clean room, quality bedding. an excellent continental breakfast.

pool towels are small. would recommend bringing your own.

amazing place.... for kids...

bar was superb and stay was comfortable and enjoyable as always

it seemed pretty small for the size and the shuttle/valet parking was in the spaces closest to the door

the room with 2 queens for our adult kids was great but our room wasn’t ready until after 330 and we were told the previous night was

the rooms are nice. there is a gym.

gym is a big disappointment

are always so many kids in the pool that are quite loud and seem to bring friends not staying at the hotel

asked for room service and it wasn't done completely

the lobby and breakfast area is beautiful

breakfast clean

room service only after 3

beds, great room service and friendly customer service at front desk, good value, nice shower and bath, sofa

things like the pool being busy, but i was disappointed with the number of unsupervised kids in the pool area

kitchen fridge not cold and light not working

as a parent that makes their kids rinse off, it was difficult to use

staff was very friendly and helpful. breakfast was great! i would definitely stay here again.

very clean, comfortable bed. breakfast was great.

was clean and full of amenities, full bar, awesome gym on 2 sides, pool, sauna, all suites room, near great restaurants and stores

guest laundry

hotel rooms, breakfast

pool facilities were wonderful, but we did notice that the pool floor (bottom of the pool inside)

i loved the furnishings, the gym and the hot tub at the

shower/tub needs a slip-proof floor mat! very dangerous! breakfast buffet lacks fruit!

outside pool still down :(

pool area floor needed cleaning.

the outdoor pool was not open. i wish we would have known this prior to check in.

wed night food, good breakfast

pets are allowed. there is no pool. breakfast could be better.

gym is too basic not clean not well mantained

nice room with big breakfast

i love that there is free breakfast every morning

my kids relocated from california to illinois for my sons job

rooms were great, as well as bfast buffet & pool.

pool was nice

the kitchen

good selection for breakfast

hotel had laundry facilities

clean, comfortable, friendly staff fabulous gym!!

room was very clean and big. great shower area. good breakfast.

breakfast and the overall atmosphere

children were upset the pool was closed

i love the fact that the pool was open and i felt safe

nice shower facilities, fitness center nice

the pool was nice, the rooms were great, the staff was helpful!

unfortunately because of all this coronavirus we're unable to get room service

pool hours are reserved this is a plus

clean,,safe, the staff, the pool, and the room were all a 10

perfect location. pool was big and warm. plenty of parking

good breakfast. ample parking

some of the gym equipment was a bit dysfunctional

restaurant and room service was delicious although pricey

free parking. our suite was perfect size and bed super comfortable. extra clean and towels.

care for the pool and whirlpool

the staff were very nice and friendly and allowed a early check in and late check-out with no problem

the rooms, pool.

i loved and my kids loved it.we love the breakfast ud83dude0b. we come back again and again

prices were good, facilities clean, rooms and pool very nice

we used the gym and pool and were happy with both

asked they said it was reserved and we couldn't use it, i was traveling with my newborn baby my 2 kids and my older mother and they put us on the seconds floor when the elevator was not working,

microwave in the room and breakfast is not included in room price but was given a great deal by the host at the front desk

i could hear the expressway by way of the wall air venting system. there was no breakfast.

did not know that there was a charge for the breakfast until we were finished and presented with an atrocious bill

the pool was warm clean and open late. nice size tv and very clean roo with a great view.

they accommodated me with a much needed early check in! great staff!

the atmosphere was nice. the kids liked the pool and the gym

the atmosphere was nice. the kids liked the pool and the gym

kids running on the floors all day and night keys not working to room poor lighting in th

the kids enjoyed the huge screen

love the breakfast idea also $10 for adults and free for kids

gym,laundry

location and gym

location was perfect for me…close to my friends muay thai gym

cute kitchenette

the pool was closed.

size of the rooms, the laundry facility and the excellent guest service from hotel employee at the front, every time i

kitchenette was useful

room, good breakfast, staff was very friendly

airport shuttle. nice driver

motel offers shuttle to airport

close to ohare, the free shuttle.

the price, free shuttle to the airport, and the staff.

who helped me at the front desk was very nice, and offered to waive the early check in fee

the breakfast was good. the room was very clean. staff seem very nice.

mattresses and pillows excellent, great hot breakfast! new facility!

kids ram up and down the hallway till late at night and early in the morning

pool area wasn't clean at the time of the opening of the pool - kids clothes and dirty towels were all over the place

i also appreciate the convenience of free parking and the complimentary breakfast

was an odd smell in the room and in the gym room

i loved the pool the breakfast was good the shuttle service was great.

wifi was poor and restricted

carpet was stained, some power outlets in the room were awkwardly placed, wifi wasn't working upon arising the next

the kids liked the pool

charged a pet fee for a pet i didn't have. expensive for a hotel tht was so run down.

there was no breakfast available. ud83dude22

more food options for breakfast.

hotel offers free breakfast in the morning and there was only coffee and tea available

did not have breakfast, i had to rush to the airport

great choices for a hit simple breakfast

bring your own as sometimes reception understandably runs out) hotel has indoor heated pool and gym, great for kids

i like the breakfast u had

laundry on site was useful

like to see adult time only at the pool

clean facilities, breakfast included & huge bathrooms

lots of great options in the morning and they even had a free shuttle bus service to the airport that runs every 30 minutes or so

shuttle driver (from o'hare) was an angel going way beyond the call of duty

shuttle at 5:30 am, complete hot breakfast at 5 am, friendly daytime receptionist and driver,

the breakfast

my beginner-swim kids had a great time using the pool

the pool was good to relax in, and the gym was well equipped

pool room stunk like mold so the kids wouldn t swim

t see below)

spacious room. nice pool.

my husband’s suit and dress shirt to the laundry to have it pressed before a family wedding

on-site restaurant and separate bar were very nice

greatest location, and great bar for drinks off the lobby.

is located in a great area, just steps from other restaurants, shops and bars

our room there were not enough hooks or towel bars to bar able to have my clothes and wet towels hung up -- i had to strew them over chairs and

maybe a room on the parking lot side would be quieter

my kids were harassed by a guest staying next door

shower wasn t clean, and neither was the gym, unfortunately

the room was pretty spacious for 3 adults and 2 kids. the pull out couch was a lifesaver.

heated pool!

the fitness center and pool are small but it's a bonus to even have either let alone both

the halls was extremely cold .pool needs more heat so do the downstairs lobby

breakfast was okay, but did not meet expectations

everything is good, but breakfast is room for improvement

i did want to use the pool but i understand with covid that wasn't an option

friendly staff, clean hotel, warm environment, great heat for the pool area, and awesome breakfast food

location, breakfast was good.

customer service and everywhere was so clean. their breakfast is good

clean, great breakfast, nice staff, free parking and 10 minutes from midway!

the laundry room needs monitored more because i just needed to wash a small load and waited an hour

wifi was very poor

they have a nice bar and restaurant inside them

place i recommend any one to book quality inn they re room and staff were amazing and they re gym was great and high quality

large room, clean, gym

slow wifi and very loud air conditioning

wifi speed!

close to the airport and offer shuttle services

pool, hot tub, breakfast

was still served through an ideal social distancing way, the gym was open for guests with a booking schedule, and the room was comfy and

the staff was friendly & courteous and the continental breakfast

room and laundry

the gym was great

pet friendly and you will be charged $25 for the pet fee

convenience to airport and free shuttle. i’ve been traveling a lot last few weeks .

accept pets and a pet fee is due

made the reservation no mention that we had to pay for parking while we were gone for the week

com did not say that onsite parking would be an extra cost

pretty quiet too and plenty of parking: they don t make you pay extra for early check in that s a

air conditioning and wifi both worked worked well

location and parking

checks the mark for location, cleanliness, friendly staff and a great retro style restaurant / bar

i liked it because it had restaurants on premises.it also had bar indoor pool.

booked 3 rooms for 6 adults and 7 kids, received 3 king rooms.

we wanted a hotel with a pool for the kids to go swimming

excellent and very close the airport, a great shuttle

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

breakfast, room space and cleanliness and shuttle service

the room service was great

le to reserve for shuttle by airport wifi with their link and code)and great convenience that shuttle not only can take us to airport

the take away breakfast had included a healthier breakfast bar , a pastry or something more

metimes we

everything! including the food for breakfast!

the free breakfast was very good

close to my destination. nice pool and gym.

accommodated our request for late check

pool was cold for indoors!

when allowing customers to book for some big school event they should find a way to keep the kids away from customers

no warm cookies. extremely busy with kids running the halls (we all did it as kids).

was very nice, room was clean, beds comfortable, the pool and hot tub were wonderful

nice breakfast spread, enjoyed the hot tub and fitness center

bar area was open when we got there late, kids were happy with the pizza and wings

we took our kids (indoor) swimming and it started to rain outside, then the rain starts pouring inside also, in

some parts of the facility like the gym were a little dated and furniture in room a little worn.

the pool could have had a whirlpool spa for us older people

pool, gym and ping pong table. spacious rooms.

very comfortable bed, overall great place and would stay again. pool was nice too.

family friendly hotel with activities for kids in mind

the bar is expensive for simple things

impressive modern decor!! love the gym. enjoy having a bar in the lobby!!

they even accommodate an early check in for me

great pool area (could have used a hot

we did use the little sandwich bar in the evening because we had our service dog with us and were not sure if we could take her

couldn't have asked for more after a 15 hour flight with 3 kids

nice to be able to walk to flight in morning with kids

shuttle needed

did not get the kids activity kit that is part of the room

only issue i had was that the floor of the swimming pool/hot tub area was very slippery

comfy bed, nice fitness center, great staff

the ladies bathroom in the pool area had over flowed and wasn't welcoming.

i ordered in room service, which had two extra service charges on it

room service lots of restaurants within walking distance easy highway access

the breakfast is always good

nice breakfast and courtesy of the entire staff.

no pool

good breakfast clean room nice facilities including pool and gym comfy bed friendly staff

free breakfast and a fitness room, lots of parking

it’s always huge, clean and laundry on site

room floor,batroom,the bed was old, laundry room,soda machin no good,room smells smoke

laundry machine didn’t work add the staff was not friendly

loud in the morning since the room they gave me room 116 was right in front of the house keeping laundry

was great if anything it sucks that all the amenities were closed because of covid no swimming pool you can even use the

the lady at the bar was such a sweetheart, i think her name was veronica, she continuously went above and beyond,

i ordered room service twice and the food was good and the prices were not too expensive.

ings the hotel offered parking,deposits,room service,etc)

sometimes the shuttle takes a little while for pickup during peak traffic times

the shuttle service was on time

keep clean in hall and laundry is very flithy

laundry machines are not clean

we had to take a two bed room that cost more than our reservation and next to the laundry room and elevator

laundry out of order

very disappointed with the trash in the hallway outside the laundry room left from before my arrival and was still there when i left the next day

shuttle there and parking at hotel

shuttle was on time

staff was very friendly and extremely helpful with the getting the airport shuttle.

clean, great linens and pillows...bed very comfy. i so appreciate the shuttle service to midway!

the bar was not open in the evening and there was no room service available despite in-room advertising