breakfast was excellent the staff was very friendly and accommodating

convient access to car and late check out

friendly staff and free hot breakfast!!

very clean, comfortable, nice breakfast

great hotel .. wonderful breakfast

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

the kitchen having an oven

free breakfast. nice clean room. indoor pool and jacuzzi. wonderfull hotel staff.

nice kitchen plus a separate bedroom

content of the breakfast was fine, but very messy

pool and free breakfast

it was big had a lot of activities for kids and adults to do.

kids were happy, many different things to do in one place

room service. a microwave

was looking for a nice overnight getaway for me and my two kids, ages 12 and 9

my toilet in the first room i was in over flowed and me and my kids had to switch rooms at 2am because there was no staff on duty to fix the problem

under construction, no gym or pool

good location. quiet. friendly staff and a good breakfast

large rooms, friendly staff and great hot breakfast

great pool. very accommodating staff. good choices for breakfast

very comfortable and plenty to do in the evenings

the pool & hot tub were a great addition for the kids

pool is nice and the rooms are great

great location! clean , friendly and a good restuarant and bar -pool

fitness center, pool and spa were top notch

pool area was clean

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

work out center was empty as well i had the gym to myself

well presented breakfast and the laundry facilities were great

parking was difficult.

adjacent event center, sports bar and cefalu at the end of the complex all compete for the same parking

breakfast was very nice with a lot of nice options

breakfast, front desk staff

it is an added plus to have breakfast and coffee in the morning

size of the pool was good

accommodated our request for late check

clean and hosts were so nice . pool was clean and warm .

two different bank cards in laundry payment option for dryer

the laundry facility was $3

elavator not working laundry machine out of order

nice laundry and vending

early check in, clean room, pleasant staff, lowest rate in the area

kids loved the pool and gym area

the pool is good

hotel was clean and we were there on a dance convention weekend which is about of little kids and a lot of mess

hotel was clean and we were there on a dance convention weekend which is about of little kids and a lot of mess

the pool had a lap lane

and coming back to chicago, here is the best place for price, comfort, cleaniiss as well as the pool being open

there was only 1 towel where i had family of 5, when i ask the front desk person, she said the room service is gone for the day and she will bring the towel in half an hour

there was plenty of options to choose from for breakfast

room service meals available

laundry room on premises

left at 6:30 and breakfast started at seven which i believe is very late especially when the people are staying

), the modern super clean rooms, the bar offering local brews, and the spacious, fully equipped fitness room made this our most

wished they had made an effort to have some sort of free continental breakfast

a little hard to locate. an on-site bar would always be nice.

thought there was breakfast - i guess i misread

clean, quiet, spacious,great breakfast

the en-suite bathrooms and the kitchen ware that was kept in the kitchen for use

breakfast was nice,they have a laundry area coin operated for long stays

we liked the two bed rooms and the kitchen. great location.

the breakfast was great and loved the pool...

very clean quiet breakfast and a bar.

very clean, spacious and quiet room, excellent breakfast, friendly staff

breakfast was very good. my stay was perfect.

i didn't make breakfast but the location was great!

very clean, beds comfortable, great breakfast

due to covid-19 there is grab and go breakfast which is a brown paper bag snack.

breakfast

breakfast and pool

breakfast was good, very convenience and easy location for my visit purpose

a hour later she put us in an upgraded room with a kitchenette

breakfast bar could use some improvements

hot breakfast, clean pool & friendly staff

room was clean, staff was great, good breakfast, nice gym

needed more wide breakfast restaurant

my kids love the pool the most

the fact that the restaurant was very close it was very clean facility it offer a full breakfast every

nice breakfast included

it was nice to have an indoor pool for the kids to enjoy

it wasn’t busy and we were able to swim with the kids each day

the breakfast was also very satisfactory

also, lady that checked us in could have pointed out we would be next to the pool

the pool area was clean and chlorine wasn't strong like other hotels i've been too

pool was super small (think extra large hot tub) breakfast- finally asked for a refund, 45 min

very helpfull staff and allowed us an early check in

the fitness center & pool.

thank you for having working ev chargers! we’ll always stay here because of those!

and restaurants are walking distance, but disappointed at that the hotel didn’t allow 2hr early check in after i arrived by international long flight, i was asked to pay

the bed was nice. but it needs a pool

breakfast was carb & gluten heavy.

free parking and breakfast was an awesome perk

great staff! great pool! comfortable room!

room were quiet without kids running around at night

restaurant and gym area under construction

friendly staff, comfortable bed, free wifi, nice size tv.

pool

is very good, refrigerator in room is big, microwave is very helpful, water pressure is great, breakfast is included, hotel is clean and well maintained

easy check in, comfortable beds, larger than average rooms, good breakfast included

love the breakfast, very good and convenient for my children

bed, breakfast, location, service

the pool and staff were awesome

over the weekend breakfast was okay

great breakfast too

breakfast was excellent

calm,clean, good kitchen,breakfast

great breakfast

no shuttle service as advertised

the workout area and pool, the cleaning staff, free parking, the powerful shower head, and the bar downstairs

that is really dangerous when you have kids and could risk them putting it in their mouth

granola bar oatmeal and cereal in cups

cleanliness, location, fitness room, pool.

the machines at the fitness center were broken

the free breakfast was good

booked this room because it said it was a pool to come out it s no pool or fitness room available the both under

business center, fitness room, free breakfast

the fitness centre was a nice perk to have in the hotel on the facilities list

no pool, tiny gym. staff not the friendliest

breakfast choice awesome.. pleasant workers.

room have everything that need for long staying. good free wifi. good breakfast. nice location.

pokeman gyms and nice place to stay

the breakfast was very fresh

comfortable bed. updated decor. nice pool. free breakfast!

the pool was very nice

breakfast was good, the bed was comfortable and well-made with plenty of pillows, the wifi was

they had a bar area with a tv but no bartender and tv was off

also, if this was a normal visit, we'd have been very disappointed to see an outdoor pool

i did not use it but the pool looked tiny.

the pool was smaller than expected.

there is a restaurant and bar on site

i like the place i wish the pool is bigger and the gym as well. i'll come back again

the pool is kind of small - a 3 ft-4ft, but my 7 year old enjoyed it.

clean. my kids loved the breakfast.

needs some renovations, like the gym area is a bit small, the chairs at the dining need to be upgraded and the water in the pool

breakfast is amazing. location and value for the money.

my kids (9yo and 5yo) didn’t even want to leave the hotel because of it

breakfast is great, close to the airport, well maintained and friendly.

the gym was small but complete, good devices/clean towels/drinking water etc

kind of pricey for 3 stars hotel.small swimming pool,small gym.

it’s good to have a gym and swimming pool although i wasn’t able to use them

swimming pool and gym closed because of the corona virus

the kitchen was nice.

kids running down the hall screaming earlier but again not the fault of the hotel, more the people

spacious room. nice pool.

the pool area was very clean and the hot tub was wonderful

good breakfast bar

pool room stunk like mold so the kids wouldn t swim

the pool was clean and breakfast served was great

gym nasty dirty

bar and breakfast area very small and not so inviting

the rom was nice and clean and my kids and there friends had a blast in the indoor pool

the air conditioner was out in the gym

pool was nice

breakfast yummy

the breakfast was good

breakfast

the hotel was clean and up to date. the staff was friendly and helpful. the pool was clean.

hotel breakfasts could be more creative.

hot tub was colder than the pool

loved the friendly staff, the small gym and the pool with jacuzzi

laundry on site was useful

excellent breakfast

it had an on-site bar and restaurant which were very good and the location was good for o’hare

need more hooks or towel bar in bathroom

shower floor somewhat slick with no safety bar in the event someone slips.

their pool and their gym were big enough to spend some time training or playing with the kids, the pool was really warm,

first time i used the pool, there was no clean dry towel available at the pool

the pool area and fitness room were both enjoyable

pool was dirty the morning after

the breakfast was decent, and the location was fantastic—close to the arena where our event was held,

staff was efficient and pleasant, the breakfast was great and the facilities were spotless

pool n

the bar was closed during my stay

the pool was small, a fire pit outside would be nice, no hot tub, bar closed early.

the pool area had a super chlorine smell

we asked about the bar if we could get a drink when we came in a friday night, st patrick's day, mind you

pool no jacuzzi can you billed me one amount and my charge says you’re charging me more what’s

a lovely view across the lake , a very welcoming lobby area with modern stylish furnishings , bar and grill is very good with good choice of wines

the pool

lounge was terrible. the actual bar was just a shelf. pool was old. no hot tub.

the bar was closed due to

the pool was open in timed slots but because there were so few guests we had it for hours all to

the shuttle to and from the convention center was great

spacious, quiet. free parking a plus in chicago.

shuttle service to take me near the hotel was a very nice optionthe breakfast option buffet was

paid for the buffet breakfast for two and they didnt have it i was disappointed and looking forward to the breakfast

and friendly room was cleaned every day, new towels and bedding decent gym and pool good location shuttle bus to local mall excellent value for

indoor pool was on the small side and packed with kids.

nice to have an indoor pool, though didn't use with all the kids

breakfast hours

good free breakfast and the pool seems a hit with kids

good free breakfast and the pool seems a hit with kids

breakfast was excellent for the price of the accommodation

loved kitchenette

he enjoyed the pool with other kids

my kids enjoyed the pool and having kitchen in the room

my kids enjoyed the pool and having kitchen in the room

room was clean, beds were comfortable and the pool was nice and large

setup i bet it’s really great in the summer with that courtyard and pool right by it i’ll be back for my birthday in the summer for

closes early and no restaurant or bar available after that not good service in case you have to stay on for a

nice hot tub/pool area! room was clean!

the shuttle was unavailable when we needed it.

the pool was warm and my kids loved it very much

the staff served breakfast, they had a bar and food service

spacious room, great bed, nice pool, and excellent breakfast.

i wish gym opens earlier

kids would have liked a game room, but parents saved money & kids had their tablets to play games

only two things i did not like was the pool could have been warmer, and at 5:30 in the morning there is no place in the hotel to get

hair around drains in pool area but was cleaned by the next morning so this is neutral not negative

from albert our shuttle driver to the front desk staff and bartenders we had a fantastic experience

you have a competition of kids make sure they know they can't be running in the hallways at midnight or slamming doors

were filled with children and the moms swarmed the bar so we couldn’t even enjoy that once the kids were “off to bed” which was right next to our room and they were making extremely loud

the laundry facilities were clean & the beds were comfortable

clean, overall. rooms were clean and gym was nice.

wish the pool was bigger.

pool could be a little warmer

the hot tub was relaxing and the pool was nice

clean hotel and breakfast was great

free breakfast, cocktail hours, comfortable bed, separate living room.

great breakfast great customer service

the breakfast was awesome

pool and hot tub was clean

wifi

wifi was acceptable but far from ideal, as i couldn't recommend if attending online training or

good wifi

no room service

wifi did not work well

free parking and near a lot of shopping areas.

there is plenty of parking and it's walking distance for lots of shopping and restaurants

great location, lots of nice restaurants and shops nearby, lots of parking.

loved the pool and very clean hotel

location and ample free parking

very nice breakfast!

very clean and comfortable beds. the breakfast was extra tasty.

staff are very friendly and meet the customer wants. breakfast is excellent

the staff was wonderful, the room was exceptional and the breakfast extra tasty.

meat was not really tasty, the rest of the breakfast was really good

privacy with the barn style bathroom doors in the room

one small thing that could be improved is that some of the tiles in the pool were a little grubby and could do with a clean

the pool temperature was cold & you could easily hear people talking/walking in adjacent rooms.

the lobby / bar area was inviting with a pool table and board games

hotel has a bar and fire-pits, lap pool and everything is spotless

there was a nice pool and work out area

pool was great for the kids with a great breakfast selection

the comfortable beds, breakfast and quiet place

in the pool there were screaming kids taking swim lessons. it was weird.

the breakfast was good and fresh and i loved the pool

breakfast wasn't so grand with a lot of variety

more food options for breakfast.

charged a pet fee for a pet i didn't have. expensive for a hotel tht was so run down.

no breakfast, even though it said was included. there was no breakfast offered

breakfast was good, internet excellent with high speed, only that i had to pay to use fridge n

parking lot not big enough.

staff is amazing and very friendly breakfast is good rooms are nice just a over all amazing experience this is why i keep doing back

pool was closed due to covid but we knew that before booking.

i did nt have enough time to swim ,however, the pool looked very inviting

great pool, clean rooms, nice staff!

the parking lot was trashed by patrons however staff worked hard to keep the property clean throughout

rooms - excellent room service

allowed pets, the room was clean and open and very comfy for my family with two kids and a small dog

greasy ring) and lots of towels, but for me, just a few degrees

the pool was not open to enjoy and neither were the computers.

location was convenient and the parking was awesome

was very comfortable, the pool - omg the pool - was like bath water

great location, close to o'hare, expressways & restaurants. great bar on premises.

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

the pool was good for kids

i liked that there was some food right next door in case the kids were

comfy place pool was amazing bed was so comfortable i loved the private balcony over all i will be booking here

it advertised a bar and restaurant, but there was no liquor license, so no bar. the

parking

by parking fee in an area where parking is not a premium

the saltwater pool was great.

pool was nice and warm room was clean beds were comfy breakfast was very tasty

breakfast was good and complete!

everything was within walking distance and having a laundry on the premises was super helpful as well

pool was cold.

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

gym, good breakfast, easy to park

the internal gym is a nice to have after a long day of driving

breakfast was ok, small selection but ok the gym was clean and simple, had basic equipment, ok for getting a quick workout

superb! clean, modern and amazing, delicious breakfast

very nice affordable room with everything i needed. the breakfast buffet options were perfect.

said there was a bar and no alcohol on the property. long drive and no beer

pool was tiny and my child for the first time ever did not want to go in the pool

my family enjoyed the pool and hot tub

gym had everything i needed.

the pool and hot tin were out of service.

breakfast was very good and room was very clean.

breakfast was so huge and good

very clean very friendly staff great breakfast great location highly recommend!

great and reliable shuttle service. awesome breakfast, awesome staff.

i would prefer if the hotel offered grapefruit juice for breakfast and the hours extended to 10:30am as opposed to 9:30am

had a problem with the security coming to my door messing my with my kids i was pretty upset she told me it was 4 to a room and i told her only 3 were staying a night

free parking. our suite was perfect size and bed super comfortable. extra clean and towels.

some of the gym equipment was a bit dysfunctional

would have to say the fact that if we have our window blinds open it stairs directly into the pool area and partially of the workout room

breakfast was fine. we enjoyed the fruit, eggs, meats and other offerings.

have a mini fitness room, which is good enough for morning exercise

early check in was possible

no free breakfast due to covid but they did have juice and coffee

i was a little confused about the breakfast timing or what to do during breakfast.

breakfast time was so fast and early wish it had a pool or hot tub

clean room, pool and workout area

pool and hot tub water are checked daily and pool area is always clean

hotel with gym and outdoor pool (seasonal)

hotel with gym and outdoor pool (seasonal)

and bar would have been better

good parking and breakfast

that said, there was a second sink in the kitchen area, so i don't know why the bathroom sink couldn't be inside

the room was spacious. tv was upgraded for internet. breakfast has a lot of good choices.

listed amenities i thought this had a bigger kitchenette

staff due to pool being closed gave a discount

the room was great and comfortable; breakfast was nice though we had to eat in rush

accommodating for my dog, pet fee was reasonable and we were placed in a room close to the exit

nice bagged breakfast and snacks

i love being able to go down in the morning to an very nice breakfast

bagged breakfast

nice facility, nice pool, quiet and i enjoyed a nice peaceful room with a spa hottub, would definitely recommend as well as return

breakfast was fine for us

there's a nice pool too

did not use pool, but it was heated and looked very clean

pool,clean,kind

com app they only allowed me to stay on the bottom floor, next to the bar and casino

lovely bar and facilities

the restaurant and bar are a great feature

paid $25 more for this hotel because it was supposed to be a casino hotel

very clean, nice area, bar was nice & food was great

is difficult to find the shuttle at terminal 5, but this just because of the huge number of the parked machines and

clean spacious rooms in quiet surroundings. close to airport. good shuttle service

not much choice for breakfast and grumpy staff member in the kitchen

wished we had a chance to check out the pool and fitness center

i did not like the pool area right in the front of the hotel.

there is an indoors swimming pool and breakfast is included in stay

pool couldn’t be used

there was no breakfast available nor the pool, the rooms need more outlets.

pool was cold

indoor pool but not heated so can only use during warm

pool is open

the staff the cleanliness the pool the hot tub and super comfy beds

no shuttle to airport o'hara

the shuttle to the airport was very reliable and came to and from frequently

there were wild bunnies right outside the pool area. 10/10

horrible room service

od breakfast), free parking, free coffee all day,

comfortable, clean and good wifi. rich breakfast. coffee and microwave available un the lobby.

it seems the room service is done only between customers

looks a little rough; hotel 'gym' is just a dingy room with two working pieces of

staff was fantastic, they treated me and my three kids so wonderfully

free shuttle tranaportation is always a bonus

carpet was stained, some power outlets in the room were awkwardly placed, wifi wasn't working upon arising the next

gym was ok pool are ok manger a male at conter very nice and u can chat and he is helpful too.

arrived at midnight, and the hotel provided a complimentary shuttle from the airport to the hotel

the free shuttle from on to the airport was cherry on top

loud kids running down the hall screaming

my daughter with some friends to this hotel so they can use the pool

the shuttle ride was terrible and the driver scare the kids

liked the breakfast and the pool

they never offered me breakfast and they never mentioned it to me

no complaints other than vending machine not working guess its just to make you order room service or get directly from them

i loved and my kids loved it.we love the breakfast ud83dude0b. we come back again and again

delicious warm cookies on arrival. very helpful staff. wonderful shuttle, gym and great room.

pool closed at 10pm on a friday evening so my kids did not get to swim.

the pool and hot tub were awesome

great breakfast and amazing staff

the pool was clean and my kids had a great time

bed very comfortable. breakfast was great. friendly staff.

the breakfast was good. warm and fresh. area was clean.

was decent and they still had the pool open

think there was a group of 40 kids that were in a dance team- they were running up and down the halls until 2 in the morning- i

busy restaurant and my room happed to have a window facing it, so i got a lot of noise from their kitchen staff

overall clean, ample/good tasting breakfast, friendly and helpful staff, and a nice outdoor pool

the property was clean, staff was efficient. my kids loved swimming.