pool hot tub 2 room suite!!

i was charge for an additional 30 minutes after asking for a late check out

breakfast was fantastic

breakfast both days was great but not hot.

room very spacious and bed very comfy, bar staff friendly and informative

outdoor pool was closed.

didn’t make it down for breakfast but friends enjoyed it. my room was exceptional

great location,nice clean facilities, loved the kitchen

pool area needs vents the chlorine was very strong and the remotes in the rooms need changing

chairs at kitchen counter … uncomfortable to sit on to watch tv … limited handicap parking

we also like the furniture in lobby area connecting to the gym

nice quiet location close to everything you need very comfortable bed nice view good parking

to covid there was limited room service availability

room is clean and spacious. parking is just outside the building. lobby is opened and nice.

the view of the golf course and the architecture of the amenities.

i would have liked a swimming pool

no swimming pool

the beds were amazing and the late check out is a huge plus!

very comfortable beds, nice decor, full breakfast

the hotel has an amazing vibe super nice waitress when i ate breakfast the food is good

the breakfast could have been better and our mini fridge didn't work

good selection for breakfast

this is based on facility condition, peaceful rest and breakfast food options

think there was a group of 40 kids that were in a dance team- they were running up and down the halls until 2 in the morning- i

lack of laundry units on site

gym open 24/7

it would be nice if a free breakfast and cocktail hour was offered similar to embassy suites

wasn't working for room service or any other service we reported that

restaurant was closed. no room service.

the room was not cleaned on the second day of our visit even though we requested full room service

excellent breakfast

bar was superb and stay was comfortable and enjoyable as always

clean room, quality bedding. an excellent continental breakfast.

staff at the breakfast bar had excellent customer service

i made arrangements to have my room cleaned monday, wednesday and friday i didn't receive room service until friday i left saturday morning i was very

couldn't get tv or wifi to work

was super dirty & so many kids running unsupervised

the grape jelly on the base of the bed and the kids running in the hall all night!

the gym was not functional

rooms next to pool. people get real loud in the pool but other than that very good

gym is a big disappointment

not very quiet either, could hear hallway and the gym on floor below pretty clear

rooms were nice, would like to have families with kids and adults only floors separate.

the location is wonderful, on site restaurants were nice, and my child loved the pool

view outside room window was the pool and had to listen to kids screaming for hours

it was also close to a very nice la fitness location which had a very nice pool and i could do my running around the offices nearby

breakfast was amazing! the room was so comfortable i really didn't want to leave!

friendly service, sparkling clean, cozy rooms, excellent breakfast

sparkling clean, great breakfast

breakfast was way above most hotels, offering made to order omelettes, pastries, waffles, fruit and

the room was very spacious which is a plus when you have little kids.

friendly staff and breakfast.

breakfast and pool

customer service and breakfast were good.

we ate dinner at the bar one night and it was very good

room service only after 3

comfortable n quiet n great breakfast

lady at the front was nice and helpful i like that you had a gym but i didn t get time to use it i loved that you had hot coffee when i came in out of the

beds, great room service and friendly customer service at front desk, good value, nice shower and bath, sofa

room service can be better

the facility's bar and snack shops still closed but this is a great spot for a business traveler

small bar inside

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

restaurant/bar

the breakfast was good and it was close to great restaurants for dinner.

liked the fact that it had a full kitchen and living room area

pics provided of laundry and trash we took out

free parking another plus of this facility

lack of parking spaces

very clean, great breakfast, convenient parking.

there was a coin-op laundry room for guests, but only one washer and two driers available

there was sufficient parking

breakfast eggs

not enough parking!

was charged for room service i did not order and i have not been able to get this resolved as of yet

location, breakfast menu.c

location and i've stayed there before. free breakfast buffet.

on-site restaurant is bar louie which is very nice and open late

breakfast area was not good

sheets on both beds so the sheets kept coming off all night booked a room for two adults and two kids only had linens and pillows for two had to call down three times to get appropriate

that tied up alot of money we wanted to use to go and take the kids somewhere fun to have a good time but we were not able to do hardly anything bc of their

great pool and spa. lovely breakfast buffet. spacious king room.

my kids were harassed by a guest staying next door

sink faucet had a stripped knob. room service prices were high.

and by the way we wish the customer service at the front desk and valet to the pool and spa matched

the lounge, bar and fireplace were wonderful

it's very disappointing to kids that get dressed to swim and make their way down to the pool only to be told it's full and

pool is awesome and made 7 of my grandkids very happy except for the crabby old people that can’t handle kids

my kids were kept up by the barking

to use the hot tub, it was full of 10 year old kids screaming and yelling, never got to use it, very disappointed, how about adults hours for that

the staff and the room, loved it. my kids also loved the pool

kids and myself were disappointed with the cleanliness of the pool

clean, free parking. kids love the walking thru between two rooms.

closed no food bo bar no pool no fitness center and price for room very high if you dont offer the same amenities and services the

there was no room service for people who were staying multiple nights

clerks was polite and everything was clean beds was comfortable i also like how the parking was set

they also had a 24/7 gym and heated indoor pool

that breakfast was cold cold

the breakfast was fantastic and a great value!

room service and meal very costly

elavators- in clear view bar - right around the corner from the reception area room- clean, tidy, spacious, beautiful view

room service was fast.

right next to the mall and several great bar and restaurant options to choose from

the room service food wasn't tasty, too salty.

the room size, the cleanliness, the staff, the breakfast, the pool, the quietness

the breakfast is the egg without salt and the meat is very salty, the pool is very small, the gym is very old

laundry room could be cleaner

great breakfast and location

location, value, comfort and a decent breakfast. no complaints.

loved the size of the room, having a full kitchen was great with kids

friendly staff and nice pool area

a total of 5 kids

the apartment style rooms made us feel very comfortable as there was a bunch of us, plus kids, plus dogs

only thing is the counter in the kitchen area wasn’t as clean as it could have been but since it’s still a pandemic i had lysol

the swimming pool opened at 5:00 am. the shuttle service was excellent!

was no microwave refrigerator in my room i had to pay for it also when i got room service i was charged twice for them bringing my food to my

spacious, modern, bar in the lobby, and plenty of meeting spaces/areas for groups to spread out

very clean, guest service was very helpful room service was spot on with every need.

advertised room service which i needed as i am in down for an appt related to a back

location and gym

the kids enjoyed the huge screen

gym,laundry

love the breakfast idea also $10 for adults and free for kids

location was perfect for me…close to my friends muay thai gym

room service comes every fourth day so if you re staying for 2-3 nights you need to call for

room service was great.

at bar was good, court area was unexpectedly very nice

short stay so didn't make use of many of the facilities other than the gym which was good

and a wet bar with minifridge and microwave in the living room

the pool room was a little small but nonetheless very relaxing.

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

pool deck was slippery and unkempt.

pool was nice, my daughter had a great time

room was nice, staff was friendly, pool was warm... location was perfect for us...

room service and the hose keeper

comfy beds and the room was quiet. friendly desk staff. ample parking.

only downside was in the morning the parking lot was a bit slippery even though it was coated with salt

room service was great and the hotel staff was over the top

the bar was stunning

as a parent that makes their kids rinse off, it was difficult to use

breakfast was outstanding and pool was clean and not crowded

things like the pool being busy, but i was disappointed with the number of unsupervised kids in the pool area

my kids loved the breakfast variety

the only thing that was disappointing is the pool broke right before we got there

i love the fact that the pool was open and i felt safe

it was about an hour to get downtown. the pool keycard reader didn’t work

the breakfast was done very well for covid

clean - staff was excellent and the complimentary breakfast was very appetizing

children were upset the pool was closed

breakfast included a wonderful omelet station

clean rooms, a nice pool, and a gym

feel they need bigger kitchen garbages since we can cook in the room and may have a lot of trash to throw away

we received a free upgrade upon check in and were placed in a room with a kitchen

clean rooms, a nice pool, and a gym

my kids were definitely disappointed in that

pool area

friendly staff in the reception, pool and gym were awesome

the shuttle van not commuting to the train station, but it wasn’t that bad

we used the gym and pool and were happy with both

location fitness center pool

an example is the fitness center had ran out of water so i decided it was easier for me to find the big water jug in

when allowing customers to book for some big school event they should find a way to keep the kids away from customers

pool and hot tub were great!!! location is great

bar area was open when we got there late, kids were happy with the pizza and wings

very nice hotel. loved the bar area!

pool, gym and ping pong table. spacious rooms.

friendly bar attendant in the sports bar off the lobby helped us wind down after a long day

the pool was shut down.

one of the guy did not even want to give water to the kids

pool could have been open when we returned that night but, it was expected to be closed at 11:30pm

pool. quiet

didn't like the fact that kids were loud in the hallways running up and down late night and early morning,car alarms going

pool was closed and no notification was given

i liked how they have a restaurant, bar and gym inside

attendance at bar and restaurant

the room, pool, exercise room all too shelf

kids were in the pool area up until it closed

pool and hot tub were a hit for both the adults and kids

unfortunately because of all this coronavirus we're unable to get room service

nice breakfast and courtesy of the entire staff.

water collected inside to a level of about three to four inches high, stagnant, and it took the pool of water about four to five minutes to drain after i had finished showering

the breakfast is always good

good morning breakfast!!

we expected they would have a pool, but they didn't. sad kids.

the amenities are always well kept, especially the pool and hot tub

location, right off the highway makes it convenient. the fitness room was also very nice.

to many unattended kids in pool

pool hours and check out time

room service. great food!

very disappointed with the trash in the hallway outside the laundry room left from before my arrival and was still there when i left the next day

we had to take a two bed room that cost more than our reservation and next to the laundry room and elevator

laundry out of order

keep clean in hall and laundry is very flithy

laundry machines are not clean

onsite bar and dining was closed due to covid.

no grab bar in shower. hand soap too small. soap in shower mounted too high.

just that the bar wasn't open lol

well to no fault of there own but because of covid the bar was not open

they don’t clean your room everyday, the bar wasn’t open, coffee was absolutely awful

it was in close proximity. there was an indoor pool. the price was right.

the pool was ok, water was a little cold but would have loved a hot tub instead

no hot tub by pool

was great, we were welcomed with love music and everyone of all ages enjoying the bar area, pool table area and outdoor patio

the bar is expensive for simple things

beds were comfortable. pool was nice. the staff was very friendly and helpful.

pool area clean and fun for

party next door to my kids room. walls were apparently thin & their talking kept them awake.

pool area clean and fun for kids

i wish the bar in the hotel was opened in the afternoon too so i didn't need to go somewhere else to grab a

i could hear someone getting sick in the room next store and kids in the hallway

my wife and i both noticed there weren't any security cameras in the pool area

breakfast was great

there's an indoor pool and fitness room, and their hot breakfast was quite alright (eggs, bread, cereal, fruits, yoghurt)

the pool area was nice and clean and very

the pool

free wifi was slow. 2021 and still have to pay for faster wifi?

bar service in the lobby was unavailable half our stay

loved room layout, very friendly staff- check in and at breakfast

all the immunities friendly staff excellent breakfast!

laundry service was free so that was very nice

needs a pool and hot tub

the pool should have been heated outside. too cold to go in.

breakfast was outstanding - high quality and good selection

was able to work out in the gym each

good breakfast clean comfortable bed

the swimming pool was closed

came back to book a few more days and second stay was room overlooking the pool and next to the gym

ud83dudc4dud83dude18 the friendliness of the staff and breakfast were just amazing

very clean, nice pool, decent breakfast, good coffee,

the pool, there's no privacy.

great choices for a hit simple breakfast

guest laundry is downstairs (runs on quarters, so bring your own as sometimes reception understandably

loved the friendly staff, the small gym and the pool with jacuzzi

pool was nice

it was good just a lot of kids in the pool when we first went

my beginner-swim kids had a great time using the pool

kids running down the hall screaming earlier but again not the fault of the hotel, more the people

friendly room service

the pool was small but it worked the kids still had fun.

there was plenty of options to choose from for breakfast

2nights i was dere i had problems with bugs and room service i ain t have no help with nothing elevator was broke got tired of walking up and

and coming back to chicago, here is the best place for price, comfort, cleaniiss as well as the pool being open

breakfast was good good coffee and nice people.

there was only 1 towel where i had family of 5, when i ask the front desk person, she said the room service is gone for the day and she will bring the towel in half an hour

size of the room, the staff was pleasant bar and restaurant available on property, didn’t have to leave hotel, to get a meal

fish, pizza, chip, burgers were good in the bar area

been great: the staff, breakfast, the gym

restaurant and bar on site .

clean property and rooms, bar and restaurant on site.

sometimes it was a little noisy with the restaurant and bar down the hall.

having a restaurant and bar was very convient, especially for breakfast.

was really good, but we couldnt have breakfast in the hotel due to covid19, even the gym was close for the same reason

the gym was really good and the parking was very convenient

the gym was not open due to the covid, but i understand safety is always first.

the pool area

room were having loud sec and banging on the wall with the headboard of the bed i also had my 2 kids with me and kept asking what that noise was , ask front desk to do something about it and they

nice lobby and bar and very comfortable bed. quiet and used the workout room and hot tub

cleanliness, courteousness of the staff, indoor swimming pool and exercise facility. location

we love the pool it was so nice and clean and the hot tub was so relaxing

parking was ample, staff was very nice and friendly

maybe i didn't feel comfortable that we were sharing a parking lot with a shopping center, but that's maybe the paranoid person in me

liked it had free parking and close to shopping in the same

nice location big hotel had a pool ok wifi

elevators did not work, i was there for 4 days and three nights and they served the exact same breakfast each day

full kitchen, nice staff, comfy bed

location and having a kitchen

spacious room. mini kitchen. windows open. better then most breakfast

good location, nice breakfast, nice room with plenty of space.

free breakfast, free wifi an proximty to top golf

wide variety of breakfast items

12 o'clock check out also the great breakfast

we didn't stay long enough to use the amentitiies (pool, fitness center, etc) but i peeked my head in and they looked inviting as

is friendly, the free breakfast is good and has a lot of options, and i love the heated indoor pool

is modern and cozy, staff is friendly, the free breakfast is good and has a lot of options, and i love the heated indoor pool

free shuttle to local restaurants

very good breakfast at no additional charge

hot breakfast every morning

very nice hotel with great gym and wonderful breakfast

having guest laundry and a snack bar was convenient

there were a lot of high school kids there for a tournament so the breakfast line was big, but it moved quickly and they never ran

it was a nice place. good pool & exercise room. friendly staff. i would stay there again.

pool area was dated. whirlpool would be great.

wish the breakfast tasted better (eggs and sausage)

breakfast was fine

when the waffle machine part of complementary breakfast wasn’t working they went out of their way to fix it for me despite me saying it was

the gym was nice and my family loved the breakfast

breakfast was mostly just cereal not really what we expected and the pool was very small and freezing

clean, comfortable, good breakfast

everything. from staff to rooms to breakfast

friendly and knowledgeable staff. pool was open really late. everything was nice and clean.

i wanted to remark specifically on the breakfast provided

- hot breakfast has variety - room and hallways generally clean - good water pressure - plenty of parking - starbucks across

enjoyed the stay, and the breakfast was awesome, over it was a good place to stay, and free parking

friendly staff, clean & comfortable room, and all amenities included and working nicely like gym, pool, etc

breakfast was very good

all rooms were big and had a kitchenette

however the coffee in the breakfast room was delicious

kitchen food and service

we loved the size of the room and utilized the kitchen for 2 meals while staying only 1 night

pool and hot tub a little dirty

great facility. pool area was great .

pool was down

pool cuudve been larger

comfy bed. super clean. great pool. nice staff.

breakfast was lit

the breakfast was good. staff was very helpful and friendly. rooms were spacious and very nice.

funny as this sounds the lamp shades in the u pool room are way too big they’re so big they deny access to the end tables

the room decor. the fitness center, the breakfast

breakfast was great. staff was awesome...

pool and hit tub were perfect temp

pool wasn't open & no breakfast.

perfect location awesome breakfast

could be eggs, meat for breakfast

the pool

room was clean, but smelled like a gym bag/soccer bag....very smelly.

we both used the facilities of the gym and pool in the morning which were convenient although the pool is decidedly small but it

the kids love the pool area, too

cobwebs on the drapes,peeling paints on the bathroom ceiling,no toothpaste and coffee bar was not stocked,they seemed to be short staff and they charged the full rate and we had to

the kids love the pool area, too

staff due to pool being closed gave a discount

pool was open until 11pm which was good because after being in the city the kids were still able to go to the pool afterwords

size of the rooms, the laundry facility and the excellent guest service from hotel employee at the front, every time i

variety of breakfast items.

an altercation in the pool area with non hotel guest drinking and diving in the pool area in front of my child

breakfast was good but not a buffet.

the hot tub was my favorite part..the kids loved the pool

breakfast. pool awesome

he does it all for the dinning area and the kitchen alone

the pool the the placement for our occasion

breakfast was great. staff was friendly and kind

new laundry and dryer machine, better breakfast, and more cleaness of the rooms, friendly staff in tve

laundry service machines very old and dirty, staff in the front office very unfriendly, cleaness of

a big selection of food at breakfast

breakfast need more choices that weren't carbs. and more fruit

i always look forward to breakfast in the mornings & the different varieties to choose from

liked the good prices and the free parking and breakfast

breakfast was good and staff was very friendly

the tv setup was complicated, kids running around with no parental supervision.

new year eve night we had a family stay above us that had lots of kids and adults, they were allowing the children to run around which sounded like thunder all day

front des was sparsely manned and there was no breakfast on sunday morning, that i had expected

did not have breakfast, i had to rush to the airport

more food options for breakfast.

polite and helpful receptionists. good breakfast. big room with really comfortable bed.

limited breakfast choices

the pool & hot tub were a great addition for the kids

great location! clean , friendly and a good restuarant and bar -pool

big enough for me to bring my 4 grandkids

pool area was clean

pool is nice and the rooms are great

to access the parking lot when going east bound on north avenue due to a median with no turn through lane

nice little pool for those who want one

easy, free and abundant parking. clean facilities..

super friendly staff, clean lqrge rooms, really nice pool and had a great breakfast.

great place. good breakfast. nice pool. little older but well kept. staff was excellent.

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

their complimentary airport shuttle which starts very early in the morning was also very helpful

i also appreciate the convenience of free parking and the complimentary breakfast

breakfast was excellent

was some type of dirt ring around the pool, it might need to be cleaned a little more aggressively

mattresses and pillows excellent, great hot breakfast! new facility!

hot tub was not working during our stay but the pool was open.

inexpensive place with hot tub pool and gym came here for a tournament and it was perfect for me and 2

the breakfast and staff

very clean room, comfortable bed, great breakfast. enjoyed jacuzzi and swimming pool at night.

the pool,food an staff!

no place for breakfast bar never open

were loud children screaming and running in the bar area

hotel bar was a very nice atmosphere for a nightcap, wish it was just a bit closer to the riverwalk area,

elevator from parking lot was not working.

free parking, modern rooms