price... quiet... swimming pool..

no room service, same towels and garbage full

parking a concern if you re holding an event.

and plentiful parking, friendly staff, clean and comfortable room

be able to have breakfast

wasn't much of an outdoor walking area--it's sort of in the middle of a bunch of parking lots and shopping centers--but it was perfect for my purposes

on multiple days paper thin walls, i could hear everything that was happening in the next room wifi was spotty multiple times a day there was a used towel left behind the bathroom

also, there was plenty of parking and the staff was very helpful

was really nice and clean like it should and i slept like a baby the bed was comfortable and the breakfast was wonderful i will definitely be back to stay

location, price and breakfast.

too many kids

pool workout room bar food

room, staff, & bar lounge was great

the staff and the room, loved it. my kids also loved the pool

many kids making noise

great breakfast and location

pool still wasn’t fixed the gym steel locked up

the gym

breakfast is fabulous

very nice hotel with breakfast included ! clean, good loaction , spacious rooms !

kinda pricey and the hotel bar closed early in my opinion

late check out till 4pm was also a plus

i really liked the gym with 24 hour access

but an overpriced spa was offered

had spoke to someone at the front desk about a late check out and had confirmed the time

short stay so didn't make use of many of the facilities other than the gym which was good

nice size rooms. good gym and pool area. staff very friendly and accommodating

tub had grab bar but not really an accessible room

mirror in the bathroom was at an inconvenient position; i did not like using a qr code to order room service

we stayed three night and they didn t provide room service and the ran out of towels

it's location it's breakfast and social hour it's cost it's cleaneses the staff was very nice

the lobby includes a comfy great room, fireplace, coffee, business center, and free breakfast area

all of their rooms have full kitchens, that includes full sink, full refrigerators, full microwaves, dish washers, kitchen

liked the fact that it had a full kitchen and living room area

the breakfast was remarkable

lots of shopping, golf, restaurants, bars, etc

bad gym and non operational pool while still advertising it on the websites.

the room service food was excellent!

spacious, modern, bar in the lobby, and plenty of meeting spaces/areas for groups to spread out

5-room service was not made after one night stay

the swimming pool and jacuzzi were clean warm enough! the staff were exceptional!!

nice room very clean. the pool was nice also oh and the breakfast was outstanding

the pool and whirlpool were clean and comfortable

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

room was nice, staff was friendly, pool was warm... location was perfect for us...

we were in love with the kitchen area it was so helpful to have especially because we had our children with us

also, when me and my kids went to the pool it was not over crowded

the apartment style rooms made us feel very comfortable as there was a bunch of us, plus kids, plus dogs

quietness ~ felt like home away from home. love coming down for breakfast with my husband

the kitchen pans. i used a lot of butter and food still stuck.

small bar inside

restaurant/bar

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

the facility's bar and snack shops still closed but this is a great spot for a business traveler

the gym and pool were some of the best i've come across outside of a resort. i'll be back!

of into the forest ,the room itself was quite spacious ,most importantly i was able to get early check in which is always

pool is awesome and made 7 of my grandkids very happy except for the crabby old people that can’t handle kids

pool is beautiful and we liked having the exercise facility

the pool is always warm and the kids enjoy swimming in it

pool wasn’t heated

also, most hotels have a coffee bar and don’t charge you $4

kids ran the halls till 11 pm. noisy.

the first night i really had my doubts about the place-crawling with screaming kids, and cops going in and out

it was clean, easy to get to, room was large, pool was nice and the laundry worked well.

on site bar and restaurant.

no hgtv or kids channels.

in right as their pool was closing, but they were willing to stay open an hour later to allow our kids the time to enjoy their amenity

the breakfast was wonderful and the bed was so comfortable.

room, location, early check in , comfortable room.

the wifi was slow at times for the work that i needed to do.

everything was very nice, the rooms, wifi, lobby. thank you!

attentive waitstaff at restaurants and bars, hampered by unclear seating protocol and kids at a bar

wifi; thin walls

beautiful panoramic view of the golf course.

room service was great and the hotel staff was over the top

room service and the hose keeper

only downside was in the morning the parking lot was a bit slippery even though it was coated with salt

beds and pillows, great shower, quiet, great jazz in the bar, nice community feel, able to dine in bar listening to live jazz

they need to remove the ridiculous columns and revise and update the outdoor rock waterfall area -parking was

breakfast and complimentary drinks were great

room very spacious suite good breakfast polite and pleasant staff good wifi was satisfied whatever money i

excellent breakfast

not one time did room service offer me clean towels or sheets

couldn't connect to the wifi

only wish the pool area had a hot tub, but i understand why hotels don't have them as often anymore

i will say the morning breakfast was good and the gym was clean

cleaningness, amenities, location, the continental breakfast is the most exciting part!!!!!

having a little bar with dinner options on site was awesome

has a separate kitchen/living/sleeping/bathroom areas in a compact space

the gym could use more weight equipment.

also, there's no pet fee, which is hard to find

gym is a big disappointment

put us across from the gym

gym could use a little love—equipment was dated and the machines didn’t look like they were

there was no daily room service

comfortable n quiet n great breakfast

breakfast was not up to par!

comfortable bed, early breakfast, late checkout at noon!

super clean, great location, free parking, breakfast included!

it was also close to a very nice la fitness location which had a very nice pool and i could do my running around the offices nearby

friendly service, sparkling clean, cozy rooms, excellent breakfast

breakfast

breakfast was way above most hotels, offering made to order omelettes, pastries, waffles, fruit and

sparkling clean, great breakfast

it had a indoor swimming pool and a awesome hot tub in the room

needs more breakfast options

i'll just say i'm glad we didn't have the kids with us

the kids out of there room yelling and screaming

room to breakfast to wifi, it was all terrible

hotel food and bar service very

no grab bar in shower. hand soap too small. soap in shower mounted too high.

just that the bar wasn't open lol

onsite bar and dining was closed due to covid.

well to no fault of there own but because of covid the bar was not open

when i booked i requested a possible late check out, so i asked if it was possible but he was very rude about it

no swimming pool

breakfast was hot and had variety. hotel is close to major highways.

breakfast is out-of-this

i enjoyed that breakfast was more than an old bagel and coffee.

i liked the fact that the hotel was clean, the pool was nice, and parking wasn't too bad.

i loved the pool

pool goes to 9ft. lemon and orange water.friendly staff

pool was amazing!!! clean n warm!!! my kids enjoyed it very much and gym was nice n super clean!

were in suite 221 returning for second day to find no room service

the outdoor pool and patio and the friendly staff.

no free breakfast

beautiful, convenient, great pool, wonderful staff, lovely room, good parking

guest laundry

was clean and full of amenities, full bar, awesome gym on 2 sides, pool, sauna, all suites room, near great restaurants and stores

good variety for breakfast (waffles two types, muffins, bagels, cereal, oatmeal, yogurt, hot bar with eggs, starch, protein)

the pool to outside was closed

pool too small,

location, breakfast, room layout, maid service, fitness center

clean, friendly, great breakfast, and tons of amenities within 3-15 minutes

that the pool was never opened in the summer

room as well as the hallway was located above the laundry for the hotel and thus had a laundry room and dryer odor to it

and with excellent odor, staff was excellent and helpful very quickly to check in and check out breakfast was include in the price and was an excellent

good selection for breakfast

thanks to your kitchen staff

clean rooms with a great pool and excellent hospitality

the room was not cleaned on the second day of our visit even though we requested full room service

i loved and my kids loved it.we love the breakfast ud83dude0b. we come back again and again

temperature of the pool

it's unfortuante the hotel bar and restaurant were not open, but completely understandable

clean property and rooms, bar and restaurant on site.

i liked the location and the gym area.

fish, pizza, chip, burgers were good in the bar area

additionally, your website advertises a gym, which was not functional or open while we were staying

size of the room, the staff was pleasant bar and restaurant available on property, didn’t have to leave hotel, to get a meal

the bar restaurant i was expecting to be a actual dine in restaurant was very unhappy with type of

pool and hot tub water are checked daily and pool area is always clean

clean room, pool and workout area

we love the pool it was so nice and clean and the hot tub was so relaxing

cleanliness, courteousness of the staff, indoor swimming pool and exercise facility. location

free wifi in my room and everywhere in the building!

the bed was amazing! breakfast was good but couldve used an additional choice of meat.

complimentary parking and shuttle service is amazing

the parking lot well well maintained and i felt safe leaving my car overnight

location ideal re parking; close-by super target, quick drive to loyola medical

we love the pool

the room was spacious. tv was upgraded for internet. breakfast has a lot of good choices.

i like that there is a pool they have a ironing board & and blow dryer. big species room & bed

my grandbabies loved the pool and the breakfast

kitchen

excellent breakfast

breakfast was okay.

the kids loved the pool

loved how clean and personable the staff is the breakfast was amazing

loved that there was breakfast everyday for the kids and they loved the pool and the free popcorn and also the other family we where there with they got us rooms right

spacious room. nice pool.

friendly room service

during check-in i was asked how many times i wanted room service to clean my room

parking lot, plenty of space

pool room stunk like mold so the kids wouldn’t swim

breakfast wasn't so grand with a lot of variety

no breakfast, even though it said was included. there was no breakfast offered

did not have breakfast, i had to rush to the airport

charged a pet fee for a pet i didn't have. expensive for a hotel tht was so run down.

hotel offers free breakfast in the morning and there was only coffee and tea available

swimming pool still under repair.

breakfast was simple but ample and filling

worst of all, the wifi wouldn't connect to the tv or the video game system i brought, and there weren't any

there was no bar it's only for weddings or convention and no pool it was out of service oh and no laundry machines too only free internet and breakfast and was lucky to get that

there was only 1 towel where i had family of 5, when i ask the front desk person, she said the room service is gone for the day and she will bring the towel in half an hour

for money, close to airport with shuttle transfer to and fro

lady in the night offered me a late check out bc i missed my flight

there weren't any towels in the pool area, so we grabbed a couple from the gym

clean, modern and decent breakfast.

their pool was working, room was clean and i was given extra bed sheets and towels

the pool,food an staff!

kids enjoyed the pool

i also liked the free airport shuttle and the pool and hot tub

good wifi. the staff was helpful to try to resolve our issues.

my kids loved the pool and we had a good stay

shuttle was very helpful as they even arranged for me out off thir operating hours

location and free shuttle to the airport

who helped me at the front desk was very nice, and offered to waive the early check in fee

airport shuttle they have too post online how it work and explain the shuttle available only on call me and

second thing is a shuttle

very clean, comfortable bed. breakfast was great.

location was perfect for us. hotel was welcoming. rooms are big. breakfast was good.

did their best to provide early check in

clean, spacious and laundry facility

fitness center had funny smell

my kids were harassed by a guest staying next door

the gym and pool are very good

so i picked this place primarily bec of the pool so my kids can swim

no free breakfast ☹️ maybe kids should be able to eat free something

problem connecting wifi not easy to exit parking lot turning left

breakfast was excellent, staff very nice , loved the little extras in snack area has nice pool

peloton bike and other great gym facilities

it was about an hour to get downtown. the pool keycard reader didn’t work

clean - staff was excellent and the complimentary breakfast was very appetizing

clean, comfortable, friendly staff fabulous gym!!

employee who works in the bar & restuarant provided excellent customer service

to reviewers who complain breakfast wasn't included - it's in the description

nice building and cool bar, pool and gym.

breakfast should have been included

comfy bed and pillows. restaurant and bar onsite.

kids were in the pool area up until it closed

the outdoor space was also pretty nice but someone had it reserved for kids party so we had to come back inside

unfortunately because of all this coronavirus we're unable to get room service

pool and hot tub were a hit for both the adults and kids

1 person thought she heard 'room service'

not when the kids not i needed to listen to for four hours

kids running back and forth all night not very. clean old hot tub jets didn’t work

it also offered an airport shuttle and free parking

shuttle to airport and full hot breakfast

shuttle at 5:30 am, complete hot breakfast at 5 am, friendly daytime receptionist and driver,

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

the kids enjoyed the huge screen

location was perfect for me…close to my friends muay thai gym

love the breakfast idea also $10 for adults and free for kids

location and gym

gym,laundry

the free breakfast was very good

it is an added plus to have breakfast and coffee in the morning

clean, quiet, friendly helpful staff, excellent complimentary breakfast, nice selection of nearby restaurants, and easy access to all the highway system

the location was great! the breakfast was good, my kids loved it.

pool was cold for indoors!

sign up for the airport shuttle

wifi was very poor

no password for wifi

shuttle to the airport to have access to the train

location, free shuttle, nice staff

pool, hot tub, breakfast

was wonderful the staff was amazing you get a lot of bang for your buck free water free breakfast free cookies you get a 4 star hotel at a 2 star price i can't wait to go

room was clean and nice, the breakfast was hot and good and the whole hotel was very nice and modern

friendly staff and good breakfast

i asked for room service the next day during check in.

like our stay in this hotel very nice people good service but the only think i don't like it the pool was cold but everything else we love

one of the guy did not even want to give water to the kids

some parts of the facility like the gym were a little dated and furniture in room a little worn.

were sad that the restaurant and bar area was closed, but understand because of covid

pool, gym and ping pong table. spacious rooms.

my kids told me that someone said room service and opened the door

the pool was opened,,,and we did not know this

for a weekend stay over: nice size pool and whirlpool, nice bar and the best sunday champaign brunch ever

the bar in the lobby made some great drinks

when allowing customers to book for some big school event they should find a way to keep the kids away from customers

wifi was awesome; make sure to log onto the appropriate wifi

they do not offer an airport shuttle or on site free parking

it has laundry

i called room service because tv wasnt working, 3 times and they never came to fix it.

the website advertises a gym and continental breakfast

property was exceptionally clean and located a very short shuttle ride to the airport

they got the gym and laundry stuff

it has laundry - also very convenient

there's a great pancake house 1 mile away, a small gym and a laundry room on the premises

the gym was great

it was big had a lot of activities for kids and adults to do.

beautiful property with a very pretty golf course

to home, golf course is a deal, pool, bowling, bars all on site

i didn’t like that the spa pool was for hotel guests also. several kids so not quite quiet.

didn t have a lot to choose from when he came to room service and food

far from elevator guest got in the pool with clothes on had to go through pool area to get to gym

the shuttle service between the airport and the hotel very important

room service was quick. comfy bed

their website, it says that the gym is open 24hrs

then our kids could spend extra time at the hotel pool instead of sitting at the airport

our room there were not enough hooks or towel bars to bar able to have my clothes and wet towels hung up -- i had to strew them over chairs and

in-house italian restaurant and also a popular bar & grill

my husband’s suit and dress shirt to the laundry to have it pressed before a family wedding

attached bar was also good with a good menu

is located in a great area, just steps from other restaurants, shops and bars

i liked the pool area and the cleanisness of the hotel.

rooms were very clean, professional staff and the amenities were great, especially the bar area

the pool was amazing and i like how the fitness room is open 24 hours

they accommodated my request for a late check out 2:00 pm, even

great place. nice bar and restaurant to be at if you have some time to kill while on the road.

pool or hot tub--that would have been nice for relaxing, but the reasonable price more than made up

bonuses: hot breakfast, which was good

no pool. the halls had an antiseptic smell.

we expected they would have a pool, but they didn't. sad kids.

familiarity, price, breakfast

gym

the pool area is very nice with beautiful plants and nice staff.

pool had a weird smell but overall it was still fun

the water on the pool is too cool

pool is too cold!

keep clean in hall and laundry is very flithy

we had to take a two bed room that cost more than our reservation and next to the laundry room and elevator

no pool or laundry

laundry machines are not clean

laundry out of order

bar tender wouldn t accommodate my request to have pineapple juice- she informed me it wasn t

room, smaller then downtown location though nice front desk staff good pool

i would like to have had a refrigerator and freezer d/t food was all take out - no restaurant/room service d/t covid

no out door pool, no hot tub

could not enter door from parking lot because we had no keys

24 hrs, business center internet access 24hr, pool & patio, laundry room for your convenience, gym

good location. quiet. friendly staff and a good breakfast

breakfast was cold

to access the parking lot when going east bound on north avenue due to a median with no turn through lane

nice little pool for those who want one

small gym but with some free weights which is great

there is 24-hour gym and a nice indoor swimming pool that you can enjoy your stay

gym needs to be modernized and better fitted out

beds were comfortable. pool was nice. the staff was very friendly and helpful.

so i could rest as there was a big high school group checking in and i needed sleep without noisy kids so they put me on a floor where they knew those kids wouldn’t be

times we went to breakfast there was no coffee or hot water

also the pool was empty for the 3 days i was there

where i was able to print my documents at no cost, hot breakfast with some variety, coin-operated laundry equipment

i could hear someone getting sick in the room next store and kids in the hallway

pool was out of order but they are in the process of fixing it, so it should be up and running in

those staying longer than 1-2 days has laundry, exercise facilities, restaurant, free breakfast, has a small shopping center behind it,

when i called front desk for room service i had to use my cell phone or walk downstairs

it have facilities like gym, laundry room, restaurant, staffed

and this time, kitchen staffing chating all the time around and even taking breakfast with guests

the gym equipment was broke and the ice machines were removed

use some updates, musty odor from heater, daughter was disappointed there was only an outdoor pool

breakfast area too small ...crowded into small semi circle

with the pool closed for rentivation, and the parking lot roped off for construction i still had a nice stay

was able to work out in the gym each

breakfast was outstanding - high quality and good selection

the breakfast options are amazing! the pool next to the courtyard was great!

good breakfast clean comfortable bed

would have loved a hot tub in pool area

the pool and gym are in a hallway with hotel rooms

breakfast was very good , beds were so soft n comfortable loved the beds , loved the soap shampoo

bar and restaurant were not open

no free breakfast. no shuttle to airport.

the bus shuttle from the airport did not arrive at the reported time

the pool

closes early and no restaurant or bar available after that not good service in case you have to stay on for a

room service

couldn't have asked for more after a 15 hour flight with 3 kids

o valet staff were wonderful); paid $35 for an average tasting room service pizza

gym, room and amenities. the location is great.

was a little early for check in so we had a lovely meal in the sports bar

loved the bar at the hotel, liked the pool,liked room service option

no hot tub, but even without we enjoyed the pool and how warm it was.

friendly front staff -great pool

pool key. keep them is 30$ additional no one said anything

i did want to upgrade my room, but because i was checking in early i was told that i already asked for the early check in