the pool was great for the kids

breakfast was wonderful

the breakfast was also very satisfactory

to add some more items on breakfast buffet like muffins, cheese danish, yogurt and orange

the kids liked the pool alot

the pool was a little dirty

why isn t there a bartender at the bar during the day

they are awesome after whole day on the road with kids

swimming pool was awesome

free shuttle to the train station

pool was open had amazing time with my family of

loved the bar at the hotel, liked the pool,liked room service option

a lovely view across the lake , a very welcoming lobby area with modern stylish furnishings , bar and grill is very good with good choice of wines

lounge was terrible. the actual bar was just a shelf. pool was old. no hot tub.

i liked the pool, the gym, the very helpful staff

hotel staff were great, but this hotel is not super close to o'hare even though they offer a shuttle

bar was excellent with a fully stocked selection of spirits and food

they provided a crib and a first floor family room near the pool for us

setup i bet it’s really great in the summer with that courtyard and pool right by it i’ll be back for my birthday in the summer for

the pool needs to be heated

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

elavator not working laundry machine out of order

early check in, clean room, pleasant staff, lowest rate in the area

two different bank cards in laundry payment option for dryer

nice laundry and vending

our last major complaint is the wifi

the free breakfast

there were two excellent restaurants and a sports bar within walking distance was also a bonus

liked the stay here especially hot swimming pool (mini and the big one ) (-)the pool wasn't heated. (-)hot tub was out of order, however the pool temperature was very warm so we were all able to enjoy it (+)the beds were nice and comfy and the pool was open late (+) the pool was big and clean (-) pool (-)pool area could have been updated a little the water seemed a bit cloudy and some areas were (+)liked that the property was very clean , had breakfast included in the mornings, had a pool/ hot tub, even had little places close by to hotel to go grab something to eat from (+)clean, pool, customer service (+)clean, comfortable, had pool (-)the pool was a little run down but that's really not a big deal.

adjacent event center, sports bar and cefalu at the end of the complex all compete for the same parking

my kids enjoyed the stay we will be coming back

the spa pricing.

my toilet in the first room i was in over flowed and me and my kids had to switch rooms at 2am because there was no staff on duty to fix the problem

charge additional for wifi, it was a lot of walking before you saw an elevator, which they were so small; could barely

very nice golf course setting

was so amazing from the staff the hotel the pool area and being able to let my little ones and their cuzin have an amazing great

excellent neat with bar and indoor swimming pool

gym offered at this location can improve

pool was cold for indoors!

close to my destination. nice pool and gym.

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

no breakfast, even though it said was included. there was no breakfast offered

front des was sparsely manned and there was no breakfast on sunday morning, that i had expected

breakfast wasn't so grand with a lot of variety

limited breakfast choices

polite and helpful receptionists. good breakfast. big room with really comfortable bed.

room service and pool area

did not like fitness room had no cell service or wifi, too many kids in hot tub unsupervised .

the facility my kids loved the pool area very nice a clean the breakfast buffet was really good loved that you pay

however, room service was good, coffee was great

no pen or paper or wifi or microwave to heat up food

i was a little confused about the breakfast timing or what to do during breakfast.

breakfast was decent

would have loved some hot eggs or yogurt for breakfast buffet but pancakes were good!

very convenient and the breakfast was delicious.

have a mini fitness room, which is good enough for morning exercise

they had a gym and on-site bar that served a limited menu of bar snacks

and the weekend breakfast at the hotel bar was delicious

good bar & restaurant onsite- very reasonable prices

it also features a small gym, and breakfast is available on-site

very clean, nice area, bar was nice & food was great

breakfast is very good

would be nice if you still had the open breakfast in the morning but i know it can't be helped right

front desk staff was great to arrange shuttle pickup from o’hare airport

the spa was out of service, but it happens and it didn't take away from our very positive experience

no plastic bag for laundry

no pool

allowed pets, the room was clean and open and very comfy for my family with two kids and a small dog

were not notified of this) and sometimes they wouldn't

the hallways are a bit dated, and the wifi was spotty

the pool area was very clean and very safe expecially for younger children

good breakfast, friendly staff, great location!

the free breakfast was good

the machines at the fitness center were broken

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

elevator, ice machine, vending machine, fitness room equipment were all out of service

overall was a great experience and my kids enjoyed their

the pool

kids unsupervised at pool acting out.

pool/whirl/and breakfast were awesome and just easy

everything was fresh and restocked and the ladies took exceptional attention to my kids needs

the staff members were all nice. room was clean. kids enjoyed swimming in the pool.

just wish the pool was open.

cute kitchenette

the kids loved the pool and weight room

pool need towels

free wifi and breakfast made this hotel the best price around the airport and the free shuttle was fantastic

liked the hotel room it was nice the king size bed was great i liked the pool and the hot tub the customer service was

one thing that caught me off guard was that the shuttle was running not even each an hour and i had to take uber to the airport and in the snowy

pool is open

the staff the cleanliness the pool the hot tub and super comfy beds

i was offered a late check out

breakfast is not good

breakfast and pool

had to make a reservation to be able to use the pool

pool was not open

with hot water and free toiletries, restaurants/cafes onsite, a fitness center and/or a swimming pool

that are comfortable, bathrooms with hot water and free toiletries, restaurants/cafes onsite, a fitness center and/or a swimming pool

only microwave available is at their snack bar area, near the pool

pool temp was almost unbearable

it's fine but if you have little kids, it's a trek

the door leading from the parking lot to the hallway was supposed to be locked, but never was

booked directly with hotel so we could get a late check out - when booking they said it would be perfectly fine now the staff is extremely rude

swimming pool and breakfast

parking fee was a surprise but i understand why

i liked that there was some food right next door in case the kids were

pool closed

breakfast was a great start the next morning

loved that there was breakfast everyday for the kids and they loved the pool and the free popcorn and also the other family we where there with they got us rooms right

loved the friendly staff, the small gym and the pool with jacuzzi

hot tub was colder than the pool

pool and hot tub water are checked daily and pool area is always clean

and bar would have been better

clean room, pool and workout area

the atmosphere was nice. the kids liked the pool and the gym

room were having loud sec and banging on the wall with the headboard of the bed i also had my 2 kids with me and kept asking what that noise was , ask front desk to do something about it and they

everything was nice and clean and the bar and bartenders was amazing if your looking for comfort, fun, cleanliness and a welcoming

), the modern super clean rooms, the bar offering local brews, and the spacious, fully equipped fitness room made this our most

thought there was breakfast - i guess i misread

breakfast that they offered really wasn’t the best

a little hard to locate. an on-site bar would always be nice.

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

superb! clean, modern and amazing, delicious breakfast

location and gym

comfortable room, free breakfast. good value for money.

breakfast was ok, small selection but ok the gym was clean and simple, had basic equipment, ok for getting a quick workout

bacon for breakfast!

we were greeted with kindness, check in easy, nice atmosphere, lobby was updated, stylish, the bar was open until 10:45

kitchen has all equipment

breakfast was very good. my stay was perfect.

size of room, kitchen. and bathroom. the daily room cleaning was great. front desk was helpful.

very clean rooms perfect breakfast

it was good just a lot of kids in the pool when we first went

the pool was awesome!

good breakfast. gym. clean.

staff friendly and helpful with solid room service

clean rooms. breakfast pool. hot tub the people

was different and they were very accommodating because i really wanted an adjoining room for our kids and they made it happen

stayed march 26th and the bartender was awesome with my kids and his recommendations for food etc

pool hours 7 am to 11 pm

the hotel overall was wonderful from the service, rooms, breakfast, and pool.... and so on!

so , listen what happened, they put near my room the huge black family with 20 kids, who were acting absolutely disgusting

was very helpful that we were allowed to take out our breakfast

great and reliable shuttle service. awesome breakfast, awesome staff.

breakfast was so huge and good

breakfast was excellent with lots of options

shower is amazing, delicious breakfast and got a early check in!

good breakfast clean and spacious

lovely hotel. grab and go breakfasts. large, nice rooms.

great breakfast! nice pool and great location

breakfast yummy

staff was professional at every turn (from check in to serving breakfast the morning after)

the breakfast and staff

have the gym so close to the pool with the rubber flooring made it have a really bad smell

the kids liked the pool

breakfast was just great--everything one could want at a hotel

the wifi was incredibly slow and the elevator had a musty odor.

many unsupervised kids making noise in halls and stomping on ceilings

was kids running down the hall both nights i stayed and late at that i told the staff the first night

only do you get a clean and very comfy bed and spacious clean bathroom, the pool, though on the small side, is great, using what seems to be a saltwater pool instead of

lady in the night offered me a late check out bc i missed my flight

bed, cleanliness, pool, gym, breakfast… basically everything about our stay

very nice hotel, great gym

also, lady that checked us in could have pointed out we would be next to the pool

clean, put together, clean pool

the pool area was clean and chlorine wasn't strong like other hotels i've been too

the fitness center & pool.

big gap under room door, more than an inch, room service a little pricey,

having boarding passes and tsa precheck allowed the kids and i to go airside and look around at will

take someone with you/don’t let your kids go get ice alone

great location easy to get to we parked at wally park and shuttles kvee

i was given a wifi password even though the hotel description says that wifi is only in commonly used areas

this hotel and staff set the bar and standards high

no shuttle service as advertised

the workout area and pool, the cleaning staff, free parking, the powerful shower head, and the bar downstairs

had like 4 younger kids playing hide and seek till 11:30

no microwave in rooms,no bar or restaurant in hotel.

the pool was smaller than expected.

i like the place i wish the pool is bigger and the gym as well. i'll come back again

decent gym, pretty cozy feel

rooms were spacious clean and nice i like the pool and like having to make a reservation

it was nice to have a bar and restaurant in the hotel

the fitness center is closed, the soda machines did not work and an elevator was broken

breakfast was good good coffee and nice people.

the night stand, very sketchy activities were going on cigarettes butts everywhere outside the fitness center was nasty and a joke the breakfast was ok the toaster didnt work the microwave didnt

the fitness center and pool are small but it's a bonus to even have either let alone both

breakfast was simple but ample and filling

unattended kids in the pool area

clean rooms, convenient laundry facility, nice friendly staff.

the breakfast was standard

good location and good free breakfast.

the gym was small but complete, good devices/clean towels/drinking water etc

location and it has a bar and starbucks coffee.

the parking is kinda confusing because there is construction going on

include a complimentary breakfast

and helpful staff, close to woodfield mall, has shuttle to the mall, walking distance to restaurants, quiet, stand up

only major disappointment for us was how early room service closed up for the night

breakfast was limited

great kitchen area and eating space, too

no indoor pool or gym offered

it was equipped with enough kitchen supplies and utensils, pans, etc that i could cook some small meals for myself

damn near everything. nice basketball court and pool.

closeness to golf road - ikea, woodfield mall. the breakfast had a great variety to choose from

the pool was closed was a bummer for the kids. but the stay was still great for them.

staff were nice and attentive. bar was nice. very good red sangrias.

kids would have liked a game room, but parents saved money & kids had their tablets to play games

with kids, it would have been nice if we didn't have to all go downstairs to reheat our food

great hotel .. wonderful breakfast

breakfast

easy checkin and breakfast

convient access to car and late check out

breakfast was excellent the staff was very friendly and accommodating

the breakfast and the pool

liked the arrangement of the rooms, the complimentary breakfast, and the staff was incredibly nice

lacking in the details-full kitchen with four place settings, but only one fork

dishes included in the kitchenette really made it feel like

great breakfast too

staff are very friendly and meet the customer wants. breakfast is excellent

the staff was wonderful, the room was exceptional and the breakfast extra tasty.

breakfast and location

very convenient, very clean, stylishly furnished room and very good breakfast

breakfast was very good and also you can take any time coffee if you wanted

good free breakfast and the pool seems a hit with kids

bacon for breakfast

breakfast was great, as was clean and even with hockey team starting at the hotel it was a nice and

breakfast was delicious, too

the staff was very nice to me and my kids

loved the room, breakfast, and pool

my kids enjoyed the pool and having kitchen in the room

rooms with kitchenettes, nice evening food and drinks mon

breakfast was excellent for the price of the accommodation

but for the convenience of the customer, a hot water, water or coffee should be available by the breakfast area 24/7

right off the highway, up to date, very colorful, nice pool

privacy with the barn style bathroom doors in the room

one small thing that could be improved is that some of the tiles in the pool were a little grubby and could do with a clean

the lobby / bar area was inviting with a pool table and board games

pool table, jenga, cozy couches, tables to sit at

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

pool staff and full kitchen

pool and breakfast

the spacious, clean room with a really nice kitchenette!

content of the breakfast was fine, but very messy

best thing about this hotel is the breakfast buffet

they had a shuttle that could take you to 3miles but not super convenient

only two things i did not like was the pool could have been warmer, and at 5:30 in the morning there is no place in the hotel to get

( the kids

the indoor pool and hot tub were clean and warm

this was a little family getaway and the gym, pool, entertainment and room amenities made this a memorable trip

there was no room service

parking facility is good and value of

when my significant other and i left for lunch after the first night, we requested that room service come while we were out

no pool, fitness center, room service, breakfast

gym equipment could be updated

i also didn t like that they didn t have wifi in the room

staff; updated rooms; free coffee all day; shuttle to/from airport, free breakfast; cute little gym

gym room was decent, but could be improved

we were able to pay for a late check out which was handy for our late departure time

wifi didn t work at all

they have gym with just one equipment and that too is broken

to the pandemic breakfast was canceled but everything else was perfect location quiet so that was awesome as

free breakfast was just dried cereal

the website advertises a gym and continental breakfast

service and a hot breakfast

very clean, good value, allowed me to early check in, good service.

very comfortable for the family . has what u need . my kids loved the pool very warm water .

the edward was conveniently located, had a complimentary airport shuttle, and included breakfast

very near at the airport , free shuttle bus is reliable , staff are courteous

the , for this hotel, in the amenity, there is the laundry service

the small kitchenette and desk aspect

we thought it was the sonesta with a gym and pool and continental breakfast.

perfect location and fast shuttle

away from hominess, free business center and laundry facilities and in room laundry basket, limited food cupboard items chargeable to the room,

the beds are so comfortable laundry is free

beautiful property, restaurant on site, bar, gym,good breakfast

at a late check in the staff offered us a late check out at no extra cost

at least the pool worked

the shuttle service was very good and easy to use, laundry facilities are free to use

great location, great staff, lovely breakfast, shuttle service, modern

clean and comfortable room. shuttle to the airport.

close to airport. airport shuttle.

good price and excellent room with a full kitchen

there was a shuttle

only small downside was that the pool was temporarily out of service, which was a bit disappointing

we wanted a hotel with a pool for the kids to go swimming

gym, pool, food not great...

was approved for a late check out thru booking

no room service menu for breakfast.

oken cupboard door on the towel bin), some

the kids are still taking about the gorgeous waffles they made with beautiful

great for parents traveling with young kids

i like the big space to have breakfast. the menu was good, there were good option for kids.

- ac would not get colder and room was hot - bed is too firm - bed linen sleeps too hot - room service knocked on door and tried to enter at 8:30 in morning

the main reason we went to a hotel is so that my kids could swim

indoor pool is a plus and close to airport even better

breakfast was amazing

policy (kids are allergic to some pet hairs) so it was clean and good selection of breakfast items

the pool and the room was very cold

is amazing, i missed my flight, and had a really bad trip and i was able to get an early check in

everything was great other then being cold in the pool area

atmosphere just beautiful hotel period the breakfast buffet and the cocktail hour was also very very good

breakfast, very nice managers complimentary drinks and snacks

like everything we enjoyed the pool, bar and cleanliness in this hotel and the personnel was fantastic

and gym are under renovation which i am told only when i was checking-in with my family and with all my

wingate doesn't have a pool

the bed was nice. but it needs a pool

little more choice for breakfast.

we couldn’t do the continental breakfast because of covid. but thank you for keeping us safe.

allowed late check out to allow me complete business zoom conference call

are nice, enjoyed the split between the room and living area, so there was space for the kids

after we requested room service on sun, our room's bed was made up but linen was not changed.

restaurant and bar on site

i loved everything and the gym was great

the staff at the bar was fantastic

great room, customer service, indoor pool and gym, and amazing that they provide shuttle service

love the breakfast,location view,indoor pool and how clean it is.

free shuttle to airport, use of gym, excellent wifi, huge room

pool

friendly staff and option to get a free shuttle from the hotel to airport

coffee and tea are always available and i use the gym, they are so clean

was very clean and the shuttle service to the airport

room service was wonderful and staff were very helpful and nice

no password for wifi

wifi was not working when i check-in, and there's no it to help as it was sunday night

airport shuttle on time. staff friendly and efficient. room spacious and clean.

there is a gym! it’s near to the airport.

the soaps seem like they were old. but bar soap plastic crumbled as i opened it.

i am a single mom with 2 kids and needed some help with my luggage

operated laundry

they had a gym but i will not be staying there again

requested at booking for room on top floor and early check in, received an email a week or so before arriving with confirmation of my requests

the person on the front desk when we checked in was rude. room service was not provided.

free shuttle to and from airport. large room.

the 24 hour shuttle service to the airport.

the downstairs bar is nice and the staff down there and at the front desk were professional and communicated

location and shuttle were perfect for ravinia

breakfast could have had few more items to choose from and the parking fee could have been more

the breakfast was good

shuttle was excellent

love the breakfast, very good and convenient for my children

when we arrived we found out we had a king bed for 2 adults and 3 kids

the continental breakfast was fabulous as well

they have a nice lobby and there is a pool and a bar and 7-11 next door

the pool and staff were awesome

shuttle driver was on a video chat call the whole way from ohare to the hotel

great staff. clean room. nice breakfast.

very efficient and tasty breakfast

shuttle picked us up from the airport

airport shuttle was very helpful

there was to be breakfast included but there was none when i went to get some.

breakfast was wonderful, the bed was a dream

the wifi is super weak

there was a swimming pool and workout room, a covered parking area as well as large parking lot

it was conventional to the casino.

location view and gym/pool

we had no issue with room services, they delivered quickly

shuttle service was perfect

very friendly and welcoming reception staff who were more than helpful with late check out requirements for late flight

best gym in a long time

cleanliness of the room, gym, pool

1 bar of soap on bath matt on the floor for shower, none for sink

the pool

pool temperature was perfect

between just feeling welcome, the pool, and the outside fire pit

airport free shuttle

loved watching the kids play at the pool

george at the bar was everything exceptional i loved it looking forward to staying

the staff was friendly, the hotel airport shuttle was prompt and swift, the rooms were clean, and the facilities was amazing

súper confortable and i love they have ( a shuttle) transportation from the airport to the hotel

the sticker for the room service was difficult to find

booked at this location mainly because of the fact that my kids wanted to get in so swimming in our free time

shuttle to and from the airport

we asked about the pool and we were told it has been closed for two years then we asked about room service and we were also told it has not been functioning for two years

also my main reason for coming there was so my kids can have something to do

it was clean, good amenities with the bar and starbucks

airport shuttle

also, the hotel airport shuttle was not available on the afternoon i left

there was a pool and gym but we didn t use them

very clean convenient and shuttle to airport

airport shuttle, nice gymn.

pool was closed.

room service food was great

the hotel was very convenient, the breakfast was delicious, and i did not really have any negative impressions about my stay

no room service

friendly staff, big comfortable bed, good pool and gym facilities

decent restaurant, great location, relaxed covid restrictions, early check in

many kids in swimming pool

staff/breakfast

the price of drinks/food. the difficulty of finding the pool and gym.