clean property and rooms, bar and restaurant on site.

fish, pizza, chip, burgers were good in the bar area

restaurant and bar on site .

close to slot of things. the bar tender was great and we had fun.

location and gym was nice

room service was poor

nice location big hotel had a pool ok wifi

to the complimentary breakfast

location, free parking, hot breakfast, close to shopping and close to mayor highway,

breakfast, good staff but far from everything, but shuttle to airport available clean,but no room

the service was excellent, the bar poured good drinks and the room was immaculate

no grab bar in shower. hand soap too small. soap in shower mounted too high.

just that the bar wasn't open lol

hotel food and bar service very

they don’t clean your room everyday, the bar wasn’t open, coffee was absolutely awful

the location the price the huge tv the exercise room the pool

like, swimming, gym, free breakfast, and parking

swimming pool. free breakfast. and awesome customer service

some items were not replenished like the kitchenette soap and some of the dishes were dirty.

had red stain at head of bed, restaurant/bar was closed due to staffing issues, gym was not ventilated and very hot, no outdoor pool or hot tub (only indoors), housekeeping was

went to spend the night away escaping from my little yoing kids because i am a burnt out mama

beds and pillows, great shower, quiet, great jazz in the bar, nice community feel, able to dine in bar listening to live jazz

was dirty, entire place was being renovated, lounge is in a ballroom, grounds/parking lot is all tore up

went to spend the night away escaping from my little yoing kids because i am a burnt out mama

room service was incredible

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

room service

i traveled with teenagers and they really enjoyed the pool and the safety of the hotel

room was nice, staff was friendly, pool was warm... location was perfect for us...

were woke up in the middle of the night by the fire alarm that turned out to be nothing and room service was trying to come clean our room from early in the morning even though check out is

airport shuttle. nice driver

second thing is a shuttle

close to ohare, the free shuttle.

room was a good size and they gave us a free early check in this hotel offers a free airport

shuttle was very helpful as they even arranged for me out off thir operating hours

that there is no pick up shuttle from o'hare airport

the gym was nice and pretty well equipped especially for a hotel gym.

the dining room and bar area was extremely nice

very clean, guest service was very helpful room service was spot on with every need.

room service and breakfast

swimming pool, the view, clean room

restaurant and pool were closed due to covid protocol

shower had good pressure, lots of hot water, a free-flowing drain, a handy grab bar and shampoo & conditioner dispensers (would be nice if they would also add one for body wash)

the pool was the best part.

it was clean, easy to get to, room was large, pool was nice and the laundry worked well.

at bar was good, court area was unexpectedly very nice

had to ask for room service daily

tub had grab bar but not really an accessible room

room service was great.

the bar and food

we were in love with the kitchen area it was so helpful to have especially because we had our children with us

the pool area was clean and not packed

loved the size of the room, having a full kitchen was great with kids

liked the the fact there was a full kitchen besides the stove

one night we went to the pool where there was at lest 15 young kids with 4 adults

it was date night for me and hubby kids free

ordered coffee room service 6am didn't show up till after 7am

had spoke to someone at the front desk about a late check out and had confirmed the time

right next to the mall and several great bar and restaurant options to choose from

kinda pricey and the hotel bar closed early in my opinion

many kids making noise

on the sides, people were stripping and drinking liquor from a bottle in the hot tub, screening kids in the pool deliberately splashing everyone in the face and the parents did nothing, i do not

clean, free parking. kids love the walking thru between two rooms.

there was nothing not yo like although there could be a washroom in the fitness center

kids and myself were disappointed with the cleanliness of the pool

the pool and spa facility were great and a pleasant surprise

the gym and pool were some of the best i've come across outside of a resort. i'll be back!

the pool is always warm and the kids enjoy swimming in it

the spa was so relaxing, the pool was such a nice scenery.

the spa was

the room size, the cleanliness, the staff, the breakfast, the pool, the quietness

very nice hotel with breakfast included ! clean, good loaction , spacious rooms !

the breakfast is the egg without salt and the meat is very salty, the pool is very small, the gym is very old

hotel is very nice and clean , but the pool is very dirty and everything is broken in the gym

laundry room could be cleaner

staff due to pool being closed gave a discount

variety of breakfast items.

size of the rooms, the laundry facility and the excellent guest service from hotel employee at the front, every time i

also, completing with the hoards of kids at breakfast on the weekend is getting old

close to the expressway. excellent breakfast! friendly staff

the pool area

nice lobby and bar and very comfortable bed. quiet and used the workout room and hot tub

clean room, pool and workout area

and bar would have been better

cleanliness. room comfort. indoor pool. restaurant.

great breakfast

available, great pool, quiet

was kids running down the hall both nights i stayed and late at that i told the staff the first night

for money, close to airport with shuttle transfer to and fro

mattresses and pillows excellent, great hot breakfast! new facility!

wifi was poor and restricted

good wifi. the staff was helpful to try to resolve our issues.

inexpensive place with hot tub pool and gym came here for a tournament and it was perfect for me and 2

the breakfast spread was phenomenal and delicious

dirty gym

airport shuttle was very helpful

the staff was not accommodating. we were with 3 kids and they kept us waiting on the reception.

shuttle to airport and full hot breakfast

great shuttle service, good breakfast, really nice staff

breakfast was awesome

jus the pool being closed but thats cause of the covid-19. so none really

the fitness center was open w/no sanitizer

parking was hard to find.

pool, easy access to plenty of restaurants and other entertainment locations, and cleanliness.

room was very clean we went to order room service and they no longer offered that from the bar louie downstairs other than the quickest

laundry was extremely dirty

there was sufficient parking

good breakfast and wifi

very clean, great breakfast, convenient parking.

not enough parking!

lack of parking spaces

breakfast was the best continental breakfast i ve ever had

there was free wi-fi, outdoor terrace/patio, dry cleaning service, free self-laundry machines, good housekeeping, a decent exercise room, and shuttle service to nearby areas

the room was very clean and comfortable. the wifi worked great and breakfast was very good.

the breakfast was remarkable

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

small bar inside

restaurant/bar

the facility's bar and snack shops still closed but this is a great spot for a business traveler

on the website that their top amenities won't be available because or covid so no breakfast, no room service nothing

i was not able to contact room service

place i recommend any one to book quality inn they re room and staff were amazing and they re gym was great and high quality

room service and 24 hr shuttle

large room, clean, gym

charged a pet fee for a pet i didn't have. expensive for a hotel tht was so run down.

breakfast was good, internet excellent with high speed, only that i had to pay to use fridge n

no breakfast, even though it said was included. there was no breakfast offered

breakfast wasn't so grand with a lot of variety

did not have breakfast, i had to rush to the airport

a special promo code for free access - this may not always be the case as they posted rates for wifi

laundry out of order

shuttle super convenient

i do not think the staff was equipped to deal with all those kids

wifi

it was also close to a very nice la fitness location which had a very nice pool and i could do my running around the offices nearby

breakfast was amazing! the room was so comfortable i really didn't want to leave!

fitness center and ice machine in the lower level

also, best breakfast ever

quiet and clean. delicious breakfast. bed linens were very comfortable.

our room there were not enough hooks or towel bars to bar able to have my clothes and wet towels hung up -- i had to strew them over chairs and

on-site restaurant and separate bar were very nice

my husband’s suit and dress shirt to the laundry to have it pressed before a family wedding

we found the overall independent, non-corporate/chain feel of the hotel charming, and the bar staff at the connected restaurant was very friendly

attached bar was also good with a good menu

pool was closed tuesday when i arrived, wednesday breakfast was terrible , girl who normally

cards to the rooms kept not working to many unattended kids took over the pool and staff not doing anything about it kids running up and down hallways all

housekeeping was folding laundry in a conference room

they were fixing the parking lot but for the most part, parking was fine.

wifi a bit slow in room

this hotel /resort is beautiful, the golf course, the staff. perfect weekend runaway.

shuttle and drivers help full ness. the

attentive waitstaff at restaurants and bars, hampered by unclear seating protocol and kids at a bar

the lobby and main floor bar area was really cold.

i booked this hotel is because it was the only one still available at the time with a gym and room service

loved the full kitchenette i didnt have to good out to get food at restaurant and spend more money

property was exceptionally clean and located a very short shuttle ride to the airport

the compimentary laundry as well and the gym

room is spacious and the 24h airport shuttle service

shuttle

didn't take any room service

not have wifi you had to pay for the room phone they wanted to charge me 27 dollars for 2 hour early check in

and quiet, laundry machines easy to access and functionally good

to the pandemic breakfast was canceled but everything else was perfect location quiet so that was awesome as

the free breakfast in the morning

in right as their pool was closing, but they were willing to stay open an hour later to allow our kids the time to enjoy their amenity

breakfast and pool

breakfast was good

good value, free parking, free hot breakfast, pool

the lobby bar was a great convenience as well

gym was decent, but again showing signs of wear

staff was great and the gym was good

gym with almost all equipment needed for basic cardio training and weight lifting training

early check in. good food in the restaurant

only think that i was disappointed in was there was no free wifi for leisure guests

pool towels are small. would recommend bringing your own.

excellent breakfast

too many kids in the pool xtra time for adults

like to pay for extended wifi to stream videos

open snack bar .

rooms were nice, would like to have families with kids and adults only floors separate.

stay  i guess just a nit pick  the housekeeper, forgot one of our glasses on our wet bar but everything was clean and nice  and i didn’t use any of the glasses so didn’t bother

are always so many kids in the pool that are quite loud and seem to bring friends not staying at the hotel

view outside room window was the pool and had to listen to kids screaming for hours

swimming pool, whirlpool, sauna

place is great from the friendly staff down to the kitchen i loved it , lots of things to do within walking distance and so looking forward to

love comfort suites breakfast is always amazing. this is the only hotel id stay at..

breakfast limited selection availability

crowave and large fridge), free wifi, coffee accessible 24/7 in lobby, shuttle service, and friendliness of staff

breakfast was very good. we were pleasantly surprised.

wifi requires reconnection process with typing password after each return to the hotel or

the machines in the gym could be updated

staff,the location, free wifi, free good breakfast, free breakfast

breakfast was not up to par!

breakfast and parking and wifi

no free breakfast

wish it had a hot tub. pool could have been a tad bit warmer.

the bar was good!!!

on the first floor right next to the workout facility and right around the corner from the pool great location

pool was amazing!!! clean n warm!!! my kids enjoyed it very much and gym was nice n super clean!

laundry on site was useful

hotel breakfasts could be more creative.

pool was good

hot tub was colder than the pool

like to see adult time only at the pool

stayed at the hyatt rosemont two nights prior which was drab and restaurant bar closed too early

location view and gym/pool

very clean, very modern, airport shuttle, restaurant

menu was delicious and the bar was a great place to unwind

some guests not masked in public areas. room service was only in to-go containers

food too expensive in the bar and restaurant

missing the shuttle bus to the hotel...

wish i would have known about the incredible spa earlier in the day so i could have taken full advantage of it

gym required payment or a membership

so easy for flying out of o hare early in the morning. no stress, no need for a shuttle.

also, it was difficult to access the wifi

room was big, bed is comfy, water heater, wifi. spacious window view.

gym and restaurants were open

room was beautiful and overall hotel facilities were high end, including a well-appointed gym and a lovely restaurant with delicious food

airport shuttle service is excellent and wifi is excellent

gym is dirty and too basic

the beds were amazing and the late check out is a huge plus!

i enjoyed that breakfast was more than an old bagel and coffee.

requested late check out for 1 hour which helped

i would have liked a swimming pool

guests that checked in friday night were loud and let there kids run up and down the halls til all hours of the night

it was very friendly and clean the pool and hot tub was clean

the pool area was very clean and the hot tub was wonderful

staff, afforable price, free breakfast, pool

big-it's basically a kiddie pool, measuring 4 ft at the deep end and comfortably fitting maybe 6 kids at once

that the pool was never opened in the summer

screaming kids in the pool and they didn't quiet down even after asking; minor issue though!

pool was nice

this is based on facility condition, peaceful rest and breakfast food options

she allowed me to stay on and have a late check out when i over slept

it had a pool and my 5 year old really enjoyed it

the late check out

i was charge for an additional 30 minutes after asking for a late check out

is no outside patio sitting area and the way the pool has the closedown side it makes it look a little disgusting

sorry restaurant and bar closed but understand probably due to corona.

the kids and me watch movies on our ipad

would like more snack choices, very limited to options for picky kids

the staff was friendly, the hotel airport shuttle was prompt and swift, the rooms were clean, and the facilities was amazing

walking distance to tiki bar and sugar factory!

that u have to reserve pool due to covid me an grandkids had great time respectable place to

the outdoor pool was not open. i wish we would have known this prior to check in.

pool was packed and very loud

good breakfast, comfortable bed and spacious room

too many kids in the pool and hot tub and not enough towels in the pool area

location, breakfast, room layout, maid service, fitness center

wifi hard to get in 1401

bedroom was good, nice breakfast

couldn't log in to wifi either

if you need to get laundry done - it is a easy uber to schiller

95 breakfastud83dude33ud83dude44 and we never seen the gift shop

shuttle bus runs at top and bottom of the hour

beds comfortable, room service was excellent

booked at this location mainly because of the fact that my kids wanted to get in so swimming in our free time

free shuttle from the airport

hotel decor a little dated. small i ll-equipped gym. meeting room very expensive.

things broke in our room like the things to the tissue box broke off aswell as the towel bar but it didn’t ruin

staff/breakfast

location, location, free and convenient shuttle service, near airport, excellent service from front desk and shuttle drivers, comfortable

great gym for morning workout

only downside we felt there was is that if you have kids with you and they are in the separate room on the pullout sofa bed, the light comes through

pool was closed and no breakfast. the bar may have been a bit pricey.

there was a pool and gym but we didn t use them

easy access to airport. good connection with terminal. prompt room service. easy check in.

breakfast, full starbucks in the lobby, direct access to the convention center and free airport shuttle

very clean convenient and shuttle to airport

hotel bar with happy hour and great food

was ill so the room service

th your wifi) while i got that last nap in

when we first checked in we were in a room next to a room with screaming kids, but the hotel staff let us move rooms with no issue

2 king size bed but a get 2 queen size they don’t have king size beds my family 2 adult 2 kids we have really really hard time to sleep on queen size i have no choice can i get more

they never offered me breakfast and they never mentioned it to me

the staff were very nice and friendly and allowed a early check in and late check-out with no problem

room service was not available

is always nice to have a free breakfast included with the room even if it is only something

restaurant and bar had excellent service

starbucks and restaurant & bar onsite

smell in my room, desk clerk left in the middle of my check-in to take a note to the kitchen, no room

the kids movies that play in the pool area

separate room from couch area so i could send my kids to bed and stay up and watch television

my grand kids enjoyed the indoor pool

great breakfast and staff is amazing from jessica to the charlotte, joan,victor,nick

worst of all, the wifi wouldn't connect to the tv or the video game system i brought, and there weren't any

it s very nice to stay. breakfast was wonderful

there was only 1 towel where i had family of 5, when i ask the front desk person, she said the room service is gone for the day and she will bring the towel in half an hour

everything is good, but breakfast is room for improvement

the rooms and the gym

no room service

room service and restaurant food is awful

restaurant and bar are way too small for this size hotel and this does not inspire to have breakfast/dinner at the

room service was great and food was even better.

no room service from hotel restaurant

free parking

warned-there's no airport shuttle as advertised, no breakfast, extremely slow, shotty wifi, broken vending machine, poor cust

fitness center was closed for health reasons, luckily they had access to a nearby gym.

kids were very disappointed

the breakfast

did not have breakfast . nice quite rooms. great location

was close to resturants, fast food, convince stores, and casino

was no room service even though there was a menu on the desk it s misleading, if i wanted food they

gym, while functional, is poorly arranged and cramped with cold, stark decor

clean, spacious and laundry facility

my kids loved the breakfast variety

loved the pool area and overall welcoming of staff

i traveled with kids and this place was an excellent choice

kitchen fridge not cold and light not working

free wifi, for the price of the stay, wifi should have been included

comfortable beds. clean. nice shower. room service was nice. tv was large.

wifi is not free, you need to pay for it, that's something that you won't expect from a hotel

poolside room was small with just two full beds

convenient to airport, appreciated the shuttle, clean room, friendly and helpful staff

excellent neat with bar and indoor swimming pool

everything! including the food for breakfast!

gym offered at this location can improve

pool temp could've been much warmer as the cleanliness of the pool room could have been

close to my destination. nice pool and gym.

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

the pool was clean and big the kids totally enjoyed it

they were drinking and all the kids were screaming while they were blasting there music

the day we checked out, we asked for the shuttle to the airport but we had just missed it and the next one was in 30 minutes but we were in

no food room service

easy access to/from ohare, great breakfast, 24 hr pool was great for when kids woke up very early with jetlag after

was no shuttle service from o'hare but the hotel does have a relationship with american taxi at a flat

bar was excellent with a fully stocked selection of spirits and food

hotel staff were great, but this hotel is not super close to o'hare even though they offer a shuttle

shuttle ran too late to catch our flight so we had to rent a car

the fitness room was perfect!

cleanliness and breakfast

clean - staff was excellent and the complimentary breakfast was very appetizing

the pool is way too small and there is no hot tub!

room was very clean and big. great shower area. good breakfast.

staff friendly, room clean and breakfast was very good.

when we got there they just seemed like bored high school kids and that explained why they didn’t seem like they wanted to help me

gym the italian restaurant & bar very clean spacious room

fresh and close to the airpot has a restaurant and sports bar on site

there's a place to print out your boarding pass, and a 24-hour shuttle

the bar and restaurant attached to the hotel are lovely but the restaurant isn't cheap

the gym had great equipment

and lobby was very beautiful design and i liked it ud83dudc4dud83cudffc i also enjoyed the gym and it was clean, sophisticated and completely

are nice, enjoyed the split between the room and living area, so there was space for the kids

nice hotel. great bar in the center of the building. bartender was polite and kind!

have suites, which is great if you need to have kids sleep in a separate room (we have a travel

cups filled many rubbish bags which could have been avoided with a few hard hours of work in the kitchen

pool was warm

inside the room everything was clean and there was a mini kitchen without a stove

thing was when we got picked up from the airport with the shuttle, driver was a little mad we didn’t meet at the exact spot which made him 5 minutes late

they surprised our kids with coloring pages at breakfast and gave them free candy

the bar is amazingggg

bar and restaurant hours yet i understand that it's secondary to covid and the work force shortage

shuttle to and from airport in 15 minutes and clean hotel

everything especially the friendly helpful restaurant staff...and the shuttle!

east is across the parking lot as well as a casino

gym was closed

breakfast is great

breakfast exceeded our expectations, in the quality and choice

they were even able to accommodate a late check out for our late flight

to drive the shuttle); elevator unreliable; parking can be a problem if you get there after 8:00; room service skipped our room even though we had a sign up requesting service - we never received

the bathroom was a bit bigger and that there was room service for dining

nice shower facilities, fitness center nice

provided me an early check in accommodation, they worked with me for my cash deposit because i lost my debit card

with me for my cash deposit because i lost my debit card and on my last day they approved my late check out of 12 noon

attendance at bar and restaurant

good breakfast, nice pool and gym, pretty clean

the beds where comfortable. the kids enjoyed the pool

pool water was freezing.

cleanliness, and comfortable bed, location, breakfast was good, complementary items

is amazing, i missed my flight, and had a really bad trip and i was able to get an early check in

in the morning you get an impression of a family hotel with kids running around

the gym was lovely, and the room was extremely comfortable

gym equipments need to update.

very clean, good value, allowed me to early check in, good service.

close to airport and casino, great restaurants near by as well

at a late check in the staff offered us a late check out at no extra cost

great location, great staff, lovely breakfast, shuttle service, modern

just wish there had been a kettle but kind staff at front desk got hot water from the coffee bar for me

need more area to sit for breakfast

- quiet room, good size, nice toiletries - regular breakfast options - free and good self laundry, need to buy only detergent - good eating options nearby - can take shuttle to airport and