front des was sparsely manned and there was no breakfast on sunday morning, that i had expected

no breakfast, even though it said was included. there was no breakfast offered

more food options for breakfast.

limited breakfast choices

there was no breakfast available. ud83dude22

and bar would have been better

the pool area

the atmosphere was nice. the kids liked the pool and the gym

pool and hot tub water are checked daily and pool area is always clean

nice lobby and bar and very comfortable bed. quiet and used the workout room and hot tub

pool need towels

one particularly disturbing aspect was the loud ac duct running above the kitchenette

rejected not to serve them ,and they even did not flinch to serve even though there are little kids in the

the pool was closed.

had a spill in it, kitchen area smelled like popcorn, and there was a slight gnat issue in the

accommodated our request for late check

the swimming pool water it's cold!!

size of the pool was good

the most i enjoyed was the comfort of the bed and their breakfast variety every morning

the location was great! the breakfast was good, my kids loved it.

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

and also the spa area

clean rooms. breakfast pool. hot tub the people

guests that checked in friday night were loud and let there kids run up and down the halls til all hours of the night

it was good just a lot of kids in the pool when we first went

kids running down the hall screaming earlier but again not the fault of the hotel, more the people

was charged for wifi, parking at checkout no one informed me about this at the time of check-in

was looking for a nice overnight getaway for me and my two kids, ages 12 and 9

breakfast here was great and delicious

my kids enjoyed the stay we will be coming back

to home, golf course is a deal, pool, bowling, bars all on site

the pool and breakfast and the bed

very clean room, comfortable bed, great breakfast. enjoyed jacuzzi and swimming pool at night.

staff was fantastic, they treated me and my three kids so wonderfully

the bed was soft. the breakfast was on point

splashing all over and it was only like warm could be much hotter and was yellowish water like kids had been peeing in it

clean, modern and decent breakfast.

only do you get a clean and very comfy bed and spacious clean bathroom, the pool, though on the small side, is great, using what seems to be a saltwater pool instead of

available, great pool, quiet

the shuttle to o'hare was convenient and prompt

there weren't any towels in the pool area, so we grabbed a couple from the gym

facilities and cleanliness of the hotel shuttle bus service to airport

closes early and no restaurant or bar available after that not good service in case you have to stay on for a

was no shuttle service from o'hare but the hotel does have a relationship with american taxi at a flat

setup i bet it’s really great in the summer with that courtyard and pool right by it i’ll be back for my birthday in the summer for

courtyard, fitness center, bed, balcony

i did want to upgrade my room, but because i was checking in early i was told that i already asked for the early check in

pool was open had amazing time with my family of

no hot tub, but even without we enjoyed the pool and how warm it was.

pool key. keep them is 30$ additional no one said anything

the bar was closed due to

location, breakfast, room everything was great.

the breakfast was a full continental, and it was convenient having free wifi/parking/breakfast close to chicago

laundry facilities

breakfast was good good coffee and nice people.

guest laundry did not work

the fact that the restaurant was very close it was very clean facility it offer a full breakfast every

we enjoyed the facilities, the pool was clean and warm enough for kids to splash for an hour

swimming pool was available on a reservation basis which worked well

the kids liked the pool alot

would love to see muffins donuts for breakfast as the kids didnt want oatmeal etc

didn't like the fact that kids were loud in the hallways running up and down late night and early morning,car alarms going

needs a bigger gym!

grandchildren enjoyed the pool

pool could have been open when we returned that night but, it was expected to be closed at 11:30pm

wifi was a little spotty (it wasn’t an issue for us (adults) - my kids like to wind down and watch youtube kids at night before

elavator not working laundry machine out of order

strong odor of natural gas immanent from laundry room

nice laundry and vending

early check in, clean room, pleasant staff, lowest rate in the area

the laundry facility was $3

our last major complaint is the wifi

very good breakfast. clean, nice pool area, wifi worked well.

pool, spa and gym were pretty good. walking distance to shopping mall.

spa bath was to small it not really made for 2 ppl but me and my partner made it work and i m 6

people were smoking weed in the parking lot. the pool water was murky and the hot tub was dirty.

the gym is fine, and breakfast area enjoyable with really nice staff

the bar was also short staffed, i waited over 45 mins

the front desk staff amazing the room service amazing every thing was amazing!!!!

room service was great.

we stayed three night and they didn t provide room service and the ran out of towels

pool deck was slippery and unkempt.

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

room was nice, staff was friendly, pool was warm... location was perfect for us...

the pool and whirlpool were clean and comfortable

place was just amazing from security to the cook to the room service to the front desk clerk

no free breakfast

went with friends and children and hoped to have joining rooms with the kids

of the photos the hotel has on their website shows a breakfast tray in the room as if they offer room service for breakfast which they do not

everything was exceptional, it would be nice if breakfast was complimentary

clerks was polite and everything was clean beds was comfortable i also like how the parking was set

breakfast was awesome

great staff. clean room. nice breakfast.

shuttle driver was on a video chat call the whole way from ohare to the hotel

shuttle at 5:30 am, complete hot breakfast at 5 am, friendly daytime receptionist and driver,

very efficient and tasty breakfast

couldn't have asked for more after a 15 hour flight with 3 kids

great location easy to get to we parked at wally park and shuttles kvee

having boarding passes and tsa precheck allowed the kids and i to go airside and look around at will

good it has a pool so the kids could burn off some energy

having boarding passes and tsa precheck allowed the kids and i to go airside and look around at will

we didn t try the pool because it was being well used by kids when we were there

the complementary breakfast was good, jacuzzi was nice & hot my kids loved it

wifi worked well

room service was terrible, called multiple times to have the room cleaned and no one answered

free parking the best

airport shuttle they have too post online how it work and explain the shuttle available only on call me and

second thing is a shuttle

who helped me at the front desk was very nice, and offered to waive the early check in fee

room was a good size and they gave us a free early check in this hotel offers a free airport

shuttle was very helpful as they even arranged for me out off thir operating hours

the gym was great

loved the fact that it had a kitchenette. that was very cool.

the compimentary laundry as well and the gym

pet friendly and you will be charged $25 for the pet fee

room is spacious and the 24h airport shuttle service

kid friendly . pet friendly pool hours during week .

i liked it because it had restaurants on premises.it also had bar indoor pool.

oppostunity for a late check out and the shuttle service. nice bar and pool area!

then our kids could spend extra time at the hotel pool instead of sitting at the airport

slow wifi

isn't enough parking for everyone staying at the hotel

clean room with small kitchen

the rooms are amazing free breakfast free laundry 24 hour pantry

the kitchenet was a great addition

it's location it's breakfast and social hour it's cost it's cleaneses the staff was very nice

the dining room and bar area was extremely nice

getting the use of a refrigerator; rapid room service and cookies.

advertised room service which i needed as i am in down for an appt related to a back

gym -horrible

would be helpful to have something in the room that talks about breakfast hours, room service, restaurant hours

i also like that there was no pet fee for bringing our

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

restaurant/bar

the facility's bar and snack shops still closed but this is a great spot for a business traveler

small bar inside

wished we had a chance to check out the pool and fitness center

front desk staff was great to arrange shuttle pickup from o’hare airport

laundry in the room that was supposed to clean was dirty n had hair on it we asked for more and was

table lamp not working * smelly room * torn chairs and couch * smells like pets were there * no laundry bag * no facility to do ironing of clothes * poor infrastructure * very poor breakfast * if

spa / pool closed for renovations. wasn't notified prior to booking.

it was in bar area looks like a private restaurant and bar

i wish they had a free breakfast for guests.

on-site restaurant is bar louie which is very nice and open late

jus the pool being closed but thats cause of the covid-19. so none really

or 2am)

breakfast was not up to par!

super clean, great location, free parking, breakfast included!

the machines in the gym could be updated

very comfortable bed, room was amazing and very clean, free good breakfast and fast free wifi connection

it was great there was a gym, it was just a bit small and the elliptical panel was worn out

the breakfast could have been better

we felt like royalty! the kitchen was nice.

did not have breakfast property was nice rooms could be a little bit bigger

amazing staff, breakfast, all around just a great hotel

i like that there was a full kitchen comfortable beds and space for everyone to be comfortable

it was date night for me and hubby kids free

or microwave in our room so i contacted the front desk to ask could i use the fridge for the mini bar and take everything out

limited access to room service for breakfast requiring 24-hour notification.

of room service extremely helpful during my stay very professional and knowledgeable

it was date night for me and hubby kids free

available room and in door pool

good value, free parking, free hot breakfast, pool

the swimming pool water didn’t look that clean.

breakfast coffee area small but great selection

easy access out of the building to the parking lot, close to many restaurants, the pool

wish the bar area was open, do to covid-19 and construction in the hotel

too many kids

there was nothing not yo like although there could be a washroom in the fitness center

i didn’t have to leave to go out to eat they had a food place and a bar there

the bar restaurant was great

would have loved some hot eggs or yogurt for breakfast buffet but pancakes were good!

very convenient and the breakfast was delicious.

breakfast time was so fast and early wish it had a pool or hot tub

i was a little confused about the breakfast timing or what to do during breakfast.

early check in was possible

close to slot of things. the bar tender was great and we had fun.

i liked the location and the gym area.

location and gym was nice

been great: the staff, breakfast, the gym

clean property and rooms, bar and restaurant on site.

pool looked cloudy when me and my family got in didn't like that at all and that only means one or

room service available for the price of the room

fire alarm was as pulled by some kids and we did get the proper information about what to do

the rooms were very spacious. breakfast was wonderful and my kids loved the pool.

that morning some kids pulled the fire alarm and it took almost 30 minutes to turn off

where the hotel was . size of the room and miniature kitchen . multiple entrances .

room had working kitchen full size fridge etc

the sleeper sofa and was informed by the front desk that i had to wait an extra day because of laundry personnel

laundry on site.

the next morning the maid said laundry wasn't done to give extra

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

printed in the room that i could find), which wasn't working once i managed to connect to the wifi (as an international traveller my roaming doesn't always work and costs too much) so couldn't (-)wifi could have been better (-)didn't know there was a fee for parking and wifi! it's 2021. what a joke! (+)on the same page with communication of how to park or how it works at check in , and finally no wifi for my room as a hilton silver member

room service and the restaurant was amazing

no indoor pool, no gym, no free parking for the price & staff were not on the same page with communication of how to

location view and gym/pool

gym and cocktail and bed

they need to remove the ridiculous columns and revise and update the outdoor rock waterfall area -parking was

everything especially the room service it also was excellent!

in bolingbrook), so i like to be close but not too close as i visit friends in chicago, the bar is great, the food is great

room service was available for everything including drinks and breakfast

went to spend the night away escaping from my little yoing kids because i am a burnt out mama

the pool is always warm and the kids enjoy swimming in it

the spa was so relaxing, the pool was such a nice scenery.

and by the way we wish the customer service at the front desk and valet to the pool and spa matched

the gym and pool were some of the best i've come across outside of a resort. i'll be back!

the gym and pool were some of the best i've come across outside of a resort. i'll be back!

alot kids running around on the 1st floor!!

the staff was friendly, the hotel airport shuttle was prompt and swift, the rooms were clean, and the facilities was amazing

didn't care full the pool be closed.

hotel staff and the shuttle bus drivers displayed a genuine professional and caring disposition

gym and pool still open

especially with kids

the staff at the bar was fantastic

are nice, enjoyed the split between the room and living area, so there was space for the kids

have suites, which is great if you need to have kids sleep in a separate room (we have a travel

the king pull out in the the living area came through clutch for the kids

location, free parking, hot breakfast, close to shopping and close to mayor highway,

location ideal re parking; close-by super target, quick drive to loyola medical

breakfast was great

parking was ample, staff was very nice and friendly

free wifi in my room and everywhere in the building!

gym is too basic not clean not well mantained

i like the pool the best

the hotel has an amazing vibe super nice waitress when i ate breakfast the food is good

nice room with big breakfast

the beds were amazing and the late check out is a huge plus!

good breakfast

the free shuttle to the airport 24/7

free breakfast

it is very close to the airport and has a free shuttle

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

updated lobby furniture, clean , updated rooms, breakfast

lack of laundry units on site

we chose the property initially because it’s dog friendly with reasonable pet fee, but stayed again because the location is great (starbucks less than half mile away) and

overall clean, ample/good tasting breakfast, friendly and helpful staff, and a nice outdoor pool

could use two laundry machines. ty for great stay

the shuttle drivers, i can't express my appreciation enough

room service was great.

the shuttle drivers drive crazy! lol

room service was awesome. king size bed super comfy.u. nhc cnn dc

at the ashburn restaurant kept trying to seat us for dinner in the loud bar area, while the restaurant was almost empty

in the evening bad quality of wifi

could've been cleaner, and thin walls

the facility my kids loved the pool area very nice a clean the breakfast buffet was really good loved that you pay

was a bit sad that room service wasn't available but the food itself was great down at the bar.

the pool and the gym

the service was excellent, the bar poured good drinks and the room was immaculate

hotel food and bar service very

onsite bar and dining was closed due to covid.

no grab bar in shower. hand soap too small. soap in shower mounted too high.

just that the bar wasn't open lol

breakfast

were able to check in 3 hours early without an early check in fee

very clean, comfortable, nice breakfast

breakfast shower

very clean, friendly staff, quiet, nice pool, spacious rooms, nice breakfast, safe feeling.

room service food was great

airport shuttle is always available, breakfast is served in a decent quality, bar has good selections

one thing i didn't like and that was the wifi i could connect but it was sooo slow

location with shuttle to and from o'hare airport

pool was warm

good location. quiet. friendly staff and a good breakfast

great place. good breakfast. nice pool. little older but well kept. staff was excellent.

nice little pool for those who want one

staff amazing and breakfast was wonderful

they had a nice, hot breakfast

the bar in the hotel

hotel decor a little dated. small i ll-equipped gym. meeting room very expensive.

warm cookies, quick hot room service, friendly staff, nice rooms, super clean.

on back of door, hanging hardware on the wall where a picture used to be, no soap dish for the bar soap on the counter, no liquid hand

the gym is incredible!

it was clean and the pool area was super great for the kids

the barman wants her to come down to the bar to pick up her share so inconsiderate

great gym for morning workout

rooms are nicely laid out and perfect for parents with kids

only downside we felt there was is that if you have kids with you and they are in the separate room on the pullout sofa bed, the light comes through

to blue line, free shuttle to/from airport

airport shuttle

there was a pool and gym but we didn t use them

shuttle bus service is very nice to take guests to outlets for shopping

most comfortable beds ever....great shuttle serice

customers have to ask for wi-fi/gym access, book there own airport transport with a third party company

clean, decent breakfast, free parking

the pool area was very clean and very safe expecially for younger children

the wifi is poor the cable channels is poor the tvs need to be updated

facility and location was the best part of the trip, and parking was free

the outdoor pool and patio and the friendly staff.

also no bar where u could get a cocktail

it was also a plus to have free gym access

pool hot tub 2 room suite!!

breakfast both days was great but not hot.

didn’t make it down for breakfast but friends enjoyed it. my room was exceptional

breakfast was great. i liked that three mornings in a row were different varieties of food .

good variety for breakfast (waffles two types, muffins, bagels, cereal, oatmeal, yogurt, hot bar with eggs, starch, protein)

family enjoyed the pool and exercise facilities; a hot breakfast was great; location is nice and quiet but

breakfast was excellent & sitting room with murphy bed & small kitchen was great

the restaurant and bar were fantastic

delicious warm cookies on arrival. very helpful staff. wonderful shuttle, gym and great room.

wasn't working for room service or any other service we reported that

our key cards were working for the room and even when using the gym

i only wish i had the breakfast option with my particular room

everything great all staff at breakfast buffet friendly helpful food goodud83eudde1

i was a little surprised how expensive the breakfast buffet was.

clean, nice rooms, good bed, friendly staff. every 15 min shuttle bus

icken blt) was great.

the breakfast staff was friendly, on top of refilling your coffee

the location was close to shopping and the setting was beautiful, overlooking a golf course.

this hotel /resort is beautiful, the golf course, the staff. perfect weekend runaway.

food, swimming pool, location and parking

i love the park outside the room for the kids. the pool area and the fire pit.

room service was very good as well

room service via phone with restraint was a bad experience

they had a gym but i will not be staying there again

room service

comfortable bed, good wifi, excellent shuttle services, friendly staff

gym too small and not adequately equipped; breaksfast is sufficient, but not great - bread was very

free shuttle runs every half an hour (during the day)

could have a few spirits for sale for late travelers to purchase after the bar closes.

i used the gym which had the necessary equipment

breakfast could have had few more items to choose from and the parking fee could have been more

comfortable bed, quiet, good breakfast, easy airport shuttle