wifi was not password protected and my security does not allow connection to this type system

shuttle to o'hare was timely and professional

great location to the concert we were attending. clean. nice free breakfast

room was very nice and the breakfast was awesome

thought the gym was good and the breakfast was simple but had potential

was great, bed comfortable, pool amazing, 3 minute walk to the casino

clean; excellent for family with kids where the whole family can enjoy in the clean swimming pool and whirlpool

proximity to airport, casino, and restaurants.

the gym was lacking in

stayed here because it said it was close to the casino

the friendly staff, location, view, the pool. overran everything.

really liked that they had a pool area for smaller kids to play in

no kids

i love there happy personal and they help as much with my kids party

we liked the location and the shuttle driver was super helpful

location, gym

especially with kids

the king pull out in the the living area came through clutch for the kids

are nice, enjoyed the split between the room and living area, so there was space for the kids

i ordered room service for breakfast which was really nice

close to airport with shuttle service very comfortable clean restaurant on site

beautiful property, restaurant on site, bar, gym,good breakfast

the breakfast each morning was very good, with plenty of options

the kitchen was actually a full kitchen with full size fridge

it is very close to the airport and has a free shuttle

location and river casino across the street

the latte i got at the coffee bar was even better than at starbucks

a casino across the street, famous chicago deep dish pizza within walking distance and the free shuttle to the airport

bar and restaurant hours yet i understand that it's secondary to covid and the work force shortage

worth the money friendly staff excellent food had local bars close within walking distance and a casino across the street this was an excellent choice for our stay

nice warm indoor pool, good breakfast and free airport shuttle also included

need to expand your breakfast choices

shuttle pick up in the night time can be a long wait.

nice warm indoor pool, good breakfast and free airport shuttle also included

updated, clean, friendly staff and wonderful breakfast.

the 24 hour shuttle service to the airport.

everything. shuttle to the airport.

free shuttle to and from airport. large room.

i enjoy and thank the fact that my stay was extended to a late check out of 2 pm

i could not open it first time and had to call room service

the jacuzzi and pool area as well as the gym was nice and the lounging area was comfortable and welcoming

didn t like how our room wasn t thoroughly cleaned, the wifi was very slow and the tv does not work

location,nice and clean, gym, breakfast

breakfast was great and shuttle services to go to the airport

will check out the gym on our next visit

ds managed an early morning swim before our departure)

of eating facilities- too long wait- no room service-eventually had to go out for local meal after an exhaustive travel

room service and restaurant food is awful

the rooms and the gym

handled the concerns with the kids running down the hall and slamming doors immediately

also, shuttle driver didn't show at all for the first appt

most comfortable beds ever....great shuttle serice

very clean convenient and shuttle to airport

airport shuttle

to blue line, free shuttle to/from airport

clean, kind, professional and helpful staff, great bar and beautiful interior. loved it!

d snacks if needed)

i had to use my extra money that i saved for my kids to spend at the convention on items in the coffee shop

the gym was really small and there was not rooftop access.

service trying to get in room at 8:00 am when we had late check out

shuttle buses are super helpful run late into the night

the pool area was clean

need larger pool w hot tub; broken handle on dresser

complimentary breakfast and custom omlet bar was great

i would stay here again'..very clean and breakfast was good!

check in very knowledgeable very clean excellent room for price punctual shuttle

shuttle bus runs at top and bottom of the hour

airport shuttle which brings you to the hotel from the airport

free shuttle from the airport

wntown chicago)

pool was cloudy looking

airport free shuttle

the snack bar, gym, and pool are great amenities!

everything and the bar is a plus

really nice aesthetic, gym, bar, and location.

the gym was small but got the job done.

if you need to get laundry done - it is a easy uber to schiller

also i had to use the hotel computer and printer

breakfast selection was limited

decent selection of breakfast and also good amenities including pools and the gym that we haven't got a chance to enjoy

i ordered room service twice and the food was good and the prices were not too expensive.

t so would an uber or lyft,

some guests not masked in public areas. room service was only in to-go containers

menu was delicious and the bar was a great place to unwind

shuttle to/from o'hare

at the ashburn restaurant kept trying to seat us for dinner in the loud bar area, while the restaurant was almost empty

airport shuttle service is excellent and wifi is excellent

they were even able to get us clean laundry with their dry cleaning service on christmas eve

hotel near the airport with shuttle and nice fitness center

clean, tidy, spacious, excellent gym, friendly and helpful staff

great location. very nice hotel. best hotel pool for families with kids in the chicago area.

charged extra 13$ for wifi.

the pool of course

was nice and clean! we had a great check in experience and enjoyed the pool and the bar!

shuttle drivers were exceptional

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

there was a swimming pool and workout room, a covered parking area as well as large parking lot

thought the place was perfect and you can easily find parking but the parking lot does have lots of potholes

breakfast offerings were nice, parking was free and available, room was nice and as expected

free breakfast and plenty of towels

food and drink prices at the bar where high

fast and easy check-in. great gym. easy to get to any terminal at o hare.

missing the shuttle bus to the hotel...

i was given a wifi password even though the hotel description says that wifi is only in commonly used areas

had to pay to use gym.

kids were very disappointed

up for the rewards program and get a room with an excellent view of the chicago skyline for my kids and i to enjoy

fitness center was closed for health reasons, luckily they had access to a nearby gym.

reservation was the lack of hotel shuttle/ transportation to the airport

they have a shuttle picks up/drops off at airport, takes you to the local shopping/restaurant district and

the staff from the reception area, kitchen staff, and shuttle driver are all pleasant, kind, and very understanding

breakfast quality was good. and somehow easy to use train. gym was conforable to use.

they surprised our kids with coloring pages at breakfast and gave them free candy

breakfast was good

microwave not very clean. nor the laundry

hottest hot tub/spa that i've ever encountered in a hotel. it was magnificent.

i like that the pool was open breakfast was great and housekeeping was great every day

breakfast need a lot of improvement need more variety.

never gotten in the pool for no other reason than just not staying long enough

hotel shuttle was convenient for connecting with subway/ train transportation to my event

oppostunity for a late check out and the shuttle service. nice bar and pool area!

the shuttle service between the airport and the hotel very important

staff was awesome!room was warm and clean. room service was great and affordable.

i liked it because it had restaurants on premises.it also had bar indoor pool.

excellent room service options, especially the ability to pre-order breakfast.

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

i also like that there was no pet fee for bringing our

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

location to airport and the fact that they have shuttle service

having a laundry facility and gym on site was fantastic

free shuttle to & from o’hare

the gym was great

accept pets and a pet fee is due

kids like indoor pool. family like the breakfast they offer. over all we enjoy our stay.

stayed at this hotel before and it s convenient and close to the airport with a shuttle

pool, hot tub, breakfast

great price quality friendly staff free parking and a spacious room also the bed was great

the main reason we went to a hotel is so that my kids could swim

i was a little confused about the breakfast timing or what to do during breakfast.

would have loved some hot eggs or yogurt for breakfast buffet but pancakes were good!

breakfast time was so fast and early wish it had a pool or hot tub

great stay and great breakfast. great staff as well

no free breakfast due to covid but they did have juice and coffee

very efficient and tasty breakfast

friendly staff, went above and beyond for my family (travelling alone with 3 kids under 5 from new zealand

shuttle driver (from o'hare) was an angel going way beyond the call of duty

the location was great, easy to get to the airport and the shuttle service was fantastic

the staff was not accommodating. we were with 3 kids and they kept us waiting on the reception.

not alot of sugar free breakfast options.

the room was clean, breakfast was good & staff was friendly.

cut fruits in breakfast

i was not able to eat so i can not comment on the breakfast

came to the door with special service like breakfast accommodations

place very relaxing and spa hot tub was incredible for body aches from work helped me relax a bit

the spa room

no pet fee for our miniature dachshund

the spa tub was really nice and the hotel was close to lots of restaurants.

spa hose didn't work

pool table

spacious area. comfortable beds. lots of free parking space.

we count on the convenience of this hotel when visiting my mom kids grandma in glenview

the hotel had a nice heated pool for my kids

buffet breakfast also available at the time of our stay, $15 for adults, $12 for kids

the pool and breakfast and the bed

i loved the pool the breakfast was good the shuttle service was great.

staff was fantastic, they treated me and my three kids so wonderfully

wifi service was terrible, you had to keep logging on to it

location was decent. only a quick trip with my kids to see a concert but all was well.

my daughter with some friends to this hotel so they can use the pool

great breakfast

asked about towels for the pool and was told one per persons yet there were no towels at pool and kids yelling at

we use the shuttle service to the airport, the driver was awesome

breakfast was excellent

the bus shuttle from the airport did not arrive at the reported time

was no shuttle service from o'hare but the hotel does have a relationship with american taxi at a flat

bar and restaurant were not open

setup i bet it’s really great in the summer with that courtyard and pool right by it i’ll be back for my birthday in the summer for

hotel staff were great, but this hotel is not super close to o'hare even though they offer a shuttle

was good but the breakfast can be improved with more options and also the gym to include more

the breakfast was good in correlation with the charges

friendly staff-great morning breakfast-place was clean- overall 4.9 stars out of 5

breakfast could offer a few more choices . the soap is kind of thin.

loved the guest laundry

relaxing, peaceful, has swimming pool and fitness center

loved the bar at the hotel, liked the pool,liked room service option

no hot tub, but even without we enjoyed the pool and how warm it was.

pool was open had amazing time with my family of

i know covid is going on so it kinda sucked the bar area was closed.

rooms on the first floor lack of sun light. cold pool. tiny fitness room

staff, pool, room setup

there is a pool but we missed the hours it was open

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids

pool area clean and nice and warm

could have more available laundry machines and have earlier and later laundry hours

fitness center

clean room for a good price, breakfast is ok. 20 min to go to the airport from here.

nice rooms, clean facilities, pleasant staff, good breakfast, and good location.

breakfast was great but wish it lasted longer....til 10 am not 9 am

nice to have bar louie in hotel & walking distance to other restaurants

the bar and the rooms were excellent, pool are spot on

good price, location and service. breakfast was excellent.

the pool hrs could be better and so could the gym hrs those should be 24 hrs

pool was closed

went down to the bar the first night and the gentleman at the bar was very accommodating with the ice, the second

i tried using room service but no one at the restaurant answered

the restaurant / bar in the hotel had great food, reasonably priced

were not notified of this) and sometimes they wouldn't

facility and location was the best part of the trip, and parking was free

motel offers shuttle to airport

shuttle was very helpful as they even arranged for me out off thir operating hours

room was a good size and they gave us a free early check in this hotel offers a free airport

location and free shuttle to the airport

the price, free shuttle to the airport, and the staff.

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

the indoor pool was a welcome relief for the kids

swimming pool and breakfast

parking fee was a surprise but i understand why

bar and nice pantry to buy a couple of important items

hotel was clean, we had free internet and free parking

spot, so many options around the property from a movie theater, restaurants, shopping, a kids play zone, costco

i told them i had to travel to canada on my check out day and even gave me a late check out time so that i could rest for my long drive

breakfast was great

i wish the pool was bigger

awesome staff, great breakfast!

only microwave available is at their snack bar area, near the pool

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

00 for breakfast and my kids were so scared they didn’t even enjoy it or really eat

great location, close to o'hare, expressways & restaurants. great bar on premises.

the pool area was the best hotel pool area i’ve ever been to.

boutique hotel at an awesome golf course

the rooms are spacious, clean, and thoughtfully designed, and the views of the golf course add a calm, relaxing vibe

son had a blast playing golf for three days during spring break; staff went above & beyond

location of the hotel with a surrounding greenery and golf course

extremely nice guest house of a golf club, everything here is so clean and decent.

splitting the room was not great, a big room should expect more people (especially families with kids) and it would be nice to watch separate things

swimming pool was available on a reservation basis which worked well

that the pool gave my kids a rash maybe too much chlorine not sure

we enjoyed the facilities, the pool was clean and warm enough for kids to splash for an hour

the pool good food and service nice rooms

great pool area with sauna and hot tub

clean,pool

sports bar was underwhelming

with bar and restaurant right there you aren&#

like the bed and room, they allowed me early check in

grandkids love the swimming pool

my grandbabies loved the pool and the breakfast

the bathtub had some staining which my kids freaked out

also, completing with the hoards of kids at breakfast on the weekend is getting old

the breakfast area could be larger. it is a popular hotel and the dining area was busy.

did not have breakfast, i had to rush to the airport

limited breakfast choices

polite and helpful receptionists. good breakfast. big room with really comfortable bed.

front des was sparsely manned and there was no breakfast on sunday morning, that i had expected

breakfast was good, internet excellent with high speed, only that i had to pay to use fridge n

free parking

parking was very limited.

nice breakfast

nice location, roomy parking, easy check in-out

the breakfast was very good with a lot of options.

queen suite was extremely roomy with a full kitchen

staff was wonderful and very friendly - the rooms were very clean and comfortable and the breakfasts were delicious

breakfast was ok but not great,

the breakfast was excellent, and there was plenty of space

was very impressed that we were given early check in and the check in process was very easy

eat during the cold season)

ample parking for our big truck

on show nights, the parking lot is a bit busy, but it is not noisy as a result

this hotel , staff very friendly , great location , bed very comfortable, love the gym , free coffee , free cookies when you arrive

we loved the hotel but wish the bar was open past 10.

kitchen in the suite was great

wish they would offer some kind of continental breakfast would be great but i know when covid hit everyone stopped food service

breakfast started at same time we needed to be somewhere else so we went down earlier

the free breakfast, the laundry room, awesome

i like the kitchenette setup

the laundry facility was $3

strong odor of natural gas immanent from laundry room

nice laundry and vending

elavator not working laundry machine out of order

early check in, clean room, pleasant staff, lowest rate in the area

breakfast was well stocked

very good breakfast. clean, nice pool area, wifi worked well.

it was next door to a sports bar and the location was good for us.

there was also an event going on at the event center in the same building so no parking was available when we tried to check in

parking was least favorable experience during our stay, but located in busy area which houses an

pool and hot tub water are checked daily and pool area is always clean

the bar restaurant i was expecting to be a actual dine in restaurant was very unhappy with type of

the pool was warm clean and open late. nice size tv and very clean roo with a great view.

pool should be more heated and the pool area

and bar would have been better

breakfast was fine

small gym facility

the pool was very cold

the bar and restaurant was closed. i wish they had a refrigerate in the room.

there was no breakfast.

it was a great stay kids loved the pool and the breakfast was great also :)

every night the pool was crowded with little kids and my girlfriend and i had no way to relax

did not like fitness room had no cell service or wifi, too many kids in hot tub unsupervised .

staff is extremely friendly and helpful and every area from pool, gym area, restaurant, to my room was clean

there was no breakfast or even a breakfast option for room service

breakfast better than other hi express stayed at

breakfast was very good and also you can take any time coffee if you wanted

very convenient, very clean, stylishly furnished room and very good breakfast

very clean and comfortable beds. the breakfast was extra tasty.

the staff was wonderful, the room was exceptional and the breakfast extra tasty.