breakfast many option, nice warm pool, good wifi, rooms were clean. will be back soon. thanks

price inconvenience. breakfast the next morning was great!

breakfast many option, nice warm pool, good wifi, rooms were clean. will be back soon. thanks

strong wifi

breakfast was great

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

the parking lots were promptly plowed and the inside temperature remained warm

nice little pool for those who want one

to access the parking lot when going east bound on north avenue due to a median with no turn through lane

convenient parking

the lack of room service unless requested

no breakfast, and the customer service isn t that great

my beginner-swim kids had a great time using the pool (but see below)

the pool was awesome!

it was good just a lot of kids in the pool when we first went

staff, afforable price, free breakfast, pool

pool temp could've been much warmer as the cleanliness of the pool room could have been

was so amazing from the staff the hotel the pool area and being able to let my little ones and their cuzin have an amazing great

size of the pool was good

pool was cold for indoors!

excellent neat with bar and indoor swimming pool

didn't like that we had to leave out of the hotel and walk over to the pool, and spa facility, if there had of been bad weather we would have gotten exposed to the

amazing golf views!

didn't like that we had to leave out of the hotel and walk over to the pool, and spa facility, if there had of been bad weather we would have gotten exposed to the elements, not

i didn t like that the spa pool was for hotel guests also. several kids so not quite quiet.

room service. a microwave

were able to check in 3 hours early without an early check in fee

breakfast was excellent the staff was very friendly and accommodating

very clean, comfortable, nice breakfast

the manager was attentive to the customers and visited during breakfast.

breakfast

there was no room service for people who were staying multiple nights

i loved the pool

was no room service because of the covid issues, so they only cleaned when asked which was a bit

pool ,room ,fitness center, house keeping, service desk, and the bar .

wish it had a hot tub. pool could have been a tad bit warmer.

hotel offers free breakfast in the morning and there was only coffee and tea available

charged a pet fee for a pet i didn't have. expensive for a hotel tht was so run down.

there was no breakfast available. ud83dude22

breakfast wasn't so grand with a lot of variety

did not have breakfast, i had to rush to the airport

well presented breakfast and the laundry facilities were great

was really excited to use the spa but it had caution tape around it

the spa and the staff!!!

pool, spa and gym were pretty good. walking distance to shopping mall.

the free breakfast

early check in, clean room, pleasant staff, lowest rate in the area

elavator not working laundry machine out of order

nice laundry and vending

the laundry facility was $3

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

room were having loud sec and banging on the wall with the headboard of the bed i also had my 2 kids with me and kept asking what that noise was , ask front desk to do something about it and they

and bar would have been better

clean room, pool and workout area

the bar restaurant i was expecting to be a actual dine in restaurant was very unhappy with type of

we love the pool it was so nice and clean and the hot tub was so relaxing

we enjoyed the facilities, the pool was clean and warm enough for kids to splash for an hour

nice breakfast included

that the pool gave my kids a rash maybe too much chlorine not sure

splitting the room was not great, a big room should expect more people (especially families with kids) and it would be nice to watch separate things

swimming pool was available on a reservation basis which worked well

least that was the case on the 1st floor)

it was great there was a gym, it was just a bit small and the elliptical panel was worn out

the machines in the gym could be updated

lady at the front was nice and helpful i like that you had a gym but i didn t get time to use it i loved that you had hot coffee when i came in out of the

on-site parking and free wifi are

freshly painted walls in the rooms and hallways, updated kitchen appliances and counter tops, and the bathroom was updated as well

the full kitchen was well equipped allowing me to maintain a healthy diet.

did not have breakfast covid

the breakfast could have been better

kitchen supplies were minimal but possible to supplement from the breakfast

listed amenities i thought this had a bigger kitchenette

the pool was closed.

huge number of unruly kids in halls and public areas

an altercation in the pool area with non hotel guest drinking and diving in the pool area in front of my child

scramble eggs at breakfast are real, not soppy wet powdered add water junk

we need to restore room service

there is a starbucks there as well as a restaurant bar area

bar say they wasn t affiliated with the hotel wouldn t let is get wine glasses the bar is

we liked the seperate living room with sofa. the heated pool with adult swim was great.

prices were good, facilities clean, rooms and pool very nice

the pool

i loved the location. how polite the staff was the breakfast, pool. very comfortable

i liked the pool, the gym, the very helpful staff

pool key. keep them is 30$ additional no one said anything

relaxing, peaceful, has swimming pool and fitness center

overall clean, ample/good tasting breakfast, friendly and helpful staff, and a nice outdoor pool

breakfast was crowded

busy restaurant and my room happed to have a window facing it, so i got a lot of noise from their kitchen staff

some staff can be more polite, the weight room can be bigger and a indoor pool is needed

lack of laundry units on site

shuttle ran too late to catch our flight so we had to rent a car

they provided a crib and a first floor family room near the pool for us

nice hot tub/pool area! room was clean!

the pool

courtyard, fitness center, bed, balcony

pets are allowed. there is no pool. breakfast could be better.

very comfortable beds, nice decor, full breakfast

i wish there was a pool but everything is great

gym is too basic not clean not well mantained

no swimming pool

the breakfast was wonderful and plenty.we love it the kids too thank you

no hgtv or kids channels.

couldn't accommodate a early check in

the breakfast was wonderful and the bed was so comfortable.

customer service and breakfast were good.

pool area floor needed cleaning.

i love it no complaints breakfast was really good the room was nice and had a full kitchen

good variety for breakfast (waffles two types, muffins, bagels, cereal, oatmeal, yogurt, hot bar with eggs, starch, protein)

location, breakfast, room layout, maid service, fitness center

shower/tub needs a slip-proof floor mat! very dangerous! breakfast buffet lacks fruit!

spacious room, very clean, modern. breakfast was included.

i was charge for an additional 30 minutes after asking for a late check out

no free breakfast

breakfast was fantastic

are spacious and adorable like a little apartment, very clean and comfortable, complimentary breakfast is delicious, and location is close to shopping, restaurants, and entertainment

the facility's bar and snack shops still closed but this is a great spot for a business traveler

small bar inside

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

restaurant/bar

pool was cold

open snack bar .

i love the new look and was able to rest no kids running around

room service available for the price of the room

at how clean the rooms were, how amazing the space was in general, the bar/reception area, and breakfast was stellar

the breakfast was nice the free beer and wine and appetizers were excellent clean rooms

loved the free laundry and gym facility

the kitchenet was a great addition

breakfast was good and kitchen staff is exceptionally dedicated esp the head chef

loved the free laundry and gym facility

room had small but noticeable crack in window ceiling light in kitchen

good to see that the room has kitchen but when i walked in the room i smelled oily all around the room

room had working kitchen full size fridge etc

laundry on site.

i liked the fact they included a utensil set for the kitchen

pool was closed and no notification was given

everything from the size of the mini-fridge to the microwave to the swimming pool' right around the corner, to the luxurious bathroom and soft puffy towels were perfect

needs a bigger gym!

i liked how they have a restaurant, bar and gym inside

didn't like the fact that kids were loud in the hallways running up and down late night and early morning,car alarms going

breakfast area was not good

the breakfast in a paper bag is kind of cheesy but because of the covid junk

no room service, same towels and garbage full

on-site restaurant is bar louie which is very nice and open late

parking lot very full from people going to bar louie however we were able to find a spot

the bar and food

short stay so didn't make use of many of the facilities other than the gym which was good

at bar was good, court area was unexpectedly very nice

room service was great.

and a wet bar with minifridge and microwave in the living room

did have a working pool which my kids enjoyed

clean, quiet, room was beautiful. bar and restaurant were both good too.

the pool was shut down.

friendly bar attendant in the sports bar off the lobby helped us wind down after a long day

the pool could have had a whirlpool spa for us older people

the swimming pool and jacuzzi were clean warm enough! the staff were exceptional!!

pool was nice, my daughter had a great time

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

room was nice, staff was friendly, pool was warm... location was perfect for us...

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

no room service

you have to pay extra for breakfast

parking lot was a little dark at night

wifi signal was weak, intermittent and slow

so i picked this place primarily bec of the pool so my kids can swim

location, great pool.

the pool was opened,,,and we did not know this

was able to accommodate an early check in when we found ourselves arriving considerably earlier than expected

nice pool area, friendly staff. only a 30 minute drive into the city.

kids running in hallway playing tag until 1am

value for money - really clean hotel with great amenities including an indoor and outdoor pool, and a hot tub

pee and has visible throw up on the side of the toilet, the staff were impatient, i asked for room service, towels and sheets and no one came until i called down 3 times from my cell phone, the

pool

it's a very nice place, great location and loved the pools

every night the pool was crowded with little kids and my girlfriend and i had no way to relax

good wifi. the staff was helpful to try to resolve our issues.

only thing was the shuttle bus driver that ran to the airport all night would back into the parking spot after he/she

staff was fantastic, they treated me and my three kids so wonderfully

hot breakfast and indoor pool!!!!

the shuttle drivers were very accommodating and punctual

asked about towels for the pool and was told one per persons yet there were no towels at pool and kids yelling at

great breakfast, very very clean rooms, comfortable beds and pillows

only do you get a clean and very comfy bed and spacious clean bathroom, the pool, though on the small side, is great, using what seems to be a saltwater pool instead of

available, great pool, quiet

there weren't any towels in the pool area, so we grabbed a couple from the gym

shuttle is limited and wasteful

paid extra to have breakfast included but because i needed to use room service, i got nothing for it

would be helpful to have something in the room that talks about breakfast hours, room service, restaurant hours

the snack bar was very limited or barely stocked and very inconvenient

lots of shopping, golf, restaurants, bars, etc

clean, free parking. kids love the walking thru between two rooms.

bar and restaurant were closed

too many kids

i didn’t have to leave to go out to eat they had a food place and a bar there

the bar needs to hire a second bartender. it was too busy for just one.

elavators- in clear view bar - right around the corner from the reception area room- clean, tidy, spacious, beautiful view

of room service extremely helpful during my stay very professional and knowledgeable

the gym was decent

limited access to room service for breakfast requiring 24-hour notification.

spa services were wonderful

breakfast was good, very convenience and easy location for my visit purpose

polite my room was clean restrooms where clean no smoke smell we had enough tails the swimming pool water was

the breakfast was amazing, the location was pretty good.

breakfast and pool

had to make a reservation to be able to use the pool

our kids loved the pool they didn't want to leave

i was originally assigned a room near the pool which smelled like chlorine

i did not have access to the pool or gym or lobby

i love the breakfast, especially those irresistible cinnamon rolls

ud83dudc4dud83dude18 the friendliness of the staff and breakfast were just amazing

breakfast available for purchase and nice bar for evening night cap

breakfast was good and room was very nice

clean. had a pool and gym.

a little hard to locate. an on-site bar would always be nice.

left at 6:30 and breakfast started at seven which i believe is very late especially when the people are staying

they accommodated my request for a late check out 2:00 pm, even

room service lots of restaurants within walking distance easy highway access

the ladies bathroom in the pool area had over flowed and wasn't welcoming.

to have to talk loud and strain to hear the front desk clerk over the loud mouths at the bar area

i liked the pool area and the cleanisness of the hotel.

bar tender wouldn t accommodate my request to have pineapple juice- she informed me it wasn t

all the immunities friendly staff excellent breakfast!

great breakfast and cocktail hour. clean nice updated rooms.

i liked not being bothered by room service. i was to myself and no staff members disturbed that.

ot heated) great happy hour amazing food at their restaurant

air condition is loud, fitness center is right above our room, you’ll feel it when people run on treadmill, but it stop

the free breakfast was good

the machines at the fitness center were broken

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

there was a nice breakfast of waffles, biscuits and gravy, and cereal

have laundry detergent in the washing room should refill on this was the only thing i

the laundry room was easy to use with the app instead of coins

the laundry room was clean and the machines were linked to an app that you download to pay for them

be nice if a change machine or other means were available to make change/get quarters for the laundry machines

everything especially the kitchen

it has a pool and work out room

clean and friendly. swimming pool

room, amenities like free wifi, pool and fitness room, business center where i was able to print my documents at no cost, hot breakfast with

the whole breakfast was great

good continental breakfast

the hotel overall was wonderful from the service, rooms, breakfast, and pool.... and so on!

the hotel bar wasn't open on sunday night

room was clean, staff was great, good breakfast, nice gym

there were multiple groups of traveling kids soccer teams that monopolized the open seating rea where parents brought in liquor and

beds were uncomfortable. bar prices were outrageous. coffee wasn’t very good

the breakfast is great, such variety for all types of

the gym and business center were open

the gym is very simple with only two treadmills

the hot tub, pool and how the hotel is conveniently located next to everything

kids unsupervised at pool acting out.

breakfast area too small ...crowded into small semi circle

cleanliness of the room, the amazingly comfortable bed, and the above average breakfast

was able to work out in the gym each

pool is outside only but clean and nice

laundry service was free so that was very nice

party next door to my kids room. walls were apparently thin & their talking kept them awake.

i ordered a glass of wine at the bar & it was $17

our sofa bed was very nice uncomfortable. kids had to sleep on our bed

love the bar food, good value for the money

pool area clean and fun for kids

staff was so great! good breakfast and shuttlebus very convinient

breakfast was great and great choices

a reasonable cleaning policy, the amenities include a basic but working and inexpensive guest laundry and a safe in every room

amazing rooms and nice gym

free shuttle to local restaurants

no hot tub with the pool.

very nice hotel, great gym

clean, put together, clean pool

very helpfull staff and allowed us an early check in

the pool area was clean and chlorine wasn't strong like other hotels i've been too

breakfast is good for me. fitness room open 24 hours and good enough.

great customer service, great with accommodations for your stay, free breakfast 6am-9am.

good breakfast clean room nice facilities including pool and gym comfy bed friendly staff

familiarity, price, breakfast

water collected inside to a level of about three to four inches high, stagnant, and it took the pool of water about four to five minutes to drain after i had finished showering

the hotel had 2 pools golf course and a great fitness room

the gym was small and crowded in the morning, which made the pool much more attractive.

the location was close to shopping and the setting was beautiful, overlooking a golf course.

room service was very good as well

the view of the golf course and the architecture of the amenities.

while swimming one of the pool light came out of the side of the pool with exposed wires while my kids and several others were swimming thankfully no one was hurt during the process

loud kids running down the hallway after 9pm

was very helpful, free shuttle for a max of 5 miles in the morning, easily reachable from the airport, has a laundrette

pool was a disappointment for my kids who were looking forward to swimming on vacation

the workout area and pool, the cleaning staff, free parking, the powerful shower head, and the bar downstairs

i did not use it but the pool looked tiny.

i like the place i wish the pool is bigger and the gym as well. i'll come back again

the pool was smaller than expected.

i like the place i wish the pool is bigger and the gym as well. i'll come back again

it had a small pool and no jacuzzi

i also loved the pool area my kids had a lot of fun and we'll definitely be back

the kitchen area in the room was great and it was so nice to have the almost full size refrigerator and

full kitchen was great if your going to have a long stay

the breakfast and cleaning lady was also amazing, showed me how to use the waffle machine

my kids have food allergies so the full kitchen was extremely appreciated.

the location and that it had a pool. also the pool was very clean!

nice pool, too, although we didn't have time to swim

the room was very clean and the pool was nice

pool could be a little warmer

wish the pool was bigger.

i do not mind kids or dogs, but the relentless in and out door slamming and yelling in the hall was unnerving,

the spa and pool was a plus

yes i would like the gym to be 24/7. i workout twice a day.

the stay very clean had restaurants late check out indoor pool i just loved everything about this hotel would definitely book

sauna and gym were great

it was a nice place. good pool & exercise room. friendly staff. i would stay there again.

breakfast and friendly staff

kids love the breakfast and the pool

pool area was dated. whirlpool would be great.

kids love the breakfast and the pool

the only thing is the breakfast could of had more choices.

here to take advantage of the pool and hot tub which are very relaxing and soothing, they serve a great breakfast, staff is

liked the spa tub in the bedroom and the public pool and hot tub was nice

front desk mgr was exceptional! very clean and friendly. pool & hot tub were very relaxing

it was spring break, so too many kids in the pool, etc. lol.

cleanliness was great and the staff was polite. the pool was nice as well.

the bar was not open

right now they don't serve breakfast every day and, when they do, it's not a large selection, but they're remodeling a section

thr bed was very comfortable and rooms were nice pool was nice as well.

service was terrible, the smell was horrific, the staff were rude and disrespectful, the fitness room was terrible both of the treadmills didn’t work, the microwave was broken, room did

very convenient and the breakfast was delicious.

breakfast was the same as any other hotel that's reasonable priced

have a mini fitness room, which is good enough for morning exercise

great stay and great breakfast. great staff as well

early check in was possible

close to retail and restaurants, near to the climbing gym where my daughter was competing

great breakfast, very clean, close to lots of restaurants and shopping

include a complimentary breakfast

parking, check-in and wifi access were a breeze

at the reception was friendly, but could include upfront information about security deposits and wifi, as these were surprises and not self explanatory