price... quiet... swimming pool..

no room service, same towels and garbage full

parking a concern if you re holding an event.

and plentiful parking, friendly staff, clean and comfortable room

be able to have breakfast

helpful desk and bar staff

closed no food bo bar no pool no fitness center and price for room very high if you dont offer the same amenities and services the

pool workout room bar food

i didn’t have to leave to go out to eat they had a food place and a bar there

wish the bar area was open, do to covid-19 and construction in the hotel

kinda pricey and the hotel bar closed early in my opinion

of room service extremely helpful during my stay very professional and knowledgeable

or microwave in our room so i contacted the front desk to ask could i use the fridge for the mini bar and take everything out

the time it took to resolve the situation took me away from spending time at the roof top bar with other family members that came out to celebrate my birthday

it was date night for me and hubby kids free

mirror in the bathroom was at an inconvenient position; i did not like using a qr code to order room service

the bar and food

the gym is fine, and breakfast area enjoyable with really nice staff

room service was great.

at bar was good, court area was unexpectedly very nice

all of their rooms have full kitchens, that includes full sink, full refrigerators, full microwaves, dish washers, kitchen

the breakfast was good and it was close to great restaurants for dinner.

the breakfast was remarkable

the kitchenet was a great addition

the rooms are amazing free breakfast free laundry 24 hour pantry

shuttle from the airport would be great

gym -horrible

the room service food was excellent!

that there is no pick up shuttle from o'hare airport

shuttle is limited and wasteful

the pool was nice and the outside patio

i traveled with teenagers and they really enjoyed the pool and the safety of the hotel

the swimming pool and jacuzzi were clean warm enough! the staff were exceptional!!

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

place was just amazing from security to the cook to the room service to the front desk clerk

the facility's bar and snack shops still closed but this is a great spot for a business traveler

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

restaurant/bar

small bar inside

the kids got in and then right out shivering, so that was disappointing for an indoor pool

yes i would like the gym to be 24/7. i workout twice a day.

the stay very clean had restaurants late check out indoor pool i just loved everything about this hotel would definitely book

good gym large rooms helpful staff

the spa and pool was a plus

also, pool is a plus in our stay for the kids

pool was closed and no notification was given

the first night i really had my doubts about the place-crawling with screaming kids, and cops going in and out

i liked how they have a restaurant, bar and gym inside

sleep because of wild kids running doen halls unattended

on site bar and restaurant.

available room and in door pool

furthermore, i must admit the agent that verified the pool was available for the kids was a plus she was excellent

so we came back late, with tired little kids, needing to take naps and the hotel manager, gave us extra time in the room

the pool was closed and no good breakfast

laundry on site.

room had small but noticeable crack in window ceiling light in kitchen

the sleeper sofa and was informed by the front desk that i had to wait an extra day because of laundry personnel

where the hotel was . size of the room and miniature kitchen . multiple entrances .

floor was all sticky, and the sink in the bathroom was clogged all the time so we had to use the kitchen sink for everything but everything else was exceptional and things

location was very close to my meeting and the gym was great

wifi; thin walls

imagine you are slicing into a lack of lamb and then a group of kids in swimwear goes right by your table

location, easy parking, nice resort

ps, bottles, masks)

breakfast was great and the bar was too

the bar was stunning

it s location near to a golf course gave it a resort-feel

room service was great and the hotel staff was over the top

room service and the hose keeper

when i stayed there i called room service and guest service my role times to order room service from 8 pm until finally at 937

breakfast buffets had a ton of options and was delicious

unfortunately pool was closed due to covid restrictions.

well didn't expect to see so many in the pool at one time for such medium-size

h oh t tub and pool

thank you so much rebecca also the kitchen had a full stove-oven and broiler included

liked the kitchen and the room just in general

the breakfast area was nice, but it would be good to offer regular white bread as part of the menu

we felt like royalty! the kitchen was nice.

amazing staff, breakfast, all around just a great hotel

it seems the room service is done only between customers

room service can be better

comfortable bed, early breakfast, late checkout at noon!

beds, breakfast, the staff and the 24hour free coffee. the renovations were beautiful!

wifi signal very week

friendly service, sparkling clean, cozy rooms, excellent breakfast

also, best breakfast ever

fitness center and ice machine in the lower level

to top it off, the breakfast bar was unimpressive (no peanut butter for bagels), the fitness room smelled like mold from a leak, and the treadmill shuts off after 20 minutes

it was also close to a very nice la fitness location which had a very nice pool and i could do my running around the offices nearby

felt the pool closed kinda early, and the noise control wasn t very sound proof heard the kids running in and out at

good location, front desk and kitchen staffs were very friendly

all the garbage and glass in the parking it's really bad!

i'll just say i'm glad we didn't have the kids with us

kids loved this hotel

the service was excellent, the bar poured good drinks and the room was immaculate

hotel food and bar service very

just that the bar wasn't open lol

no grab bar in shower. hand soap too small. soap in shower mounted too high.

onsite bar and dining was closed due to covid.

no swimming pool

pets are allowed. there is no pool. breakfast could be better.

i love that there is free breakfast every morning

breakfast is out-of-this

no pool but not a deal breaker.

amazing complimentary breakfast and happy hour drinks

had a problem with the security coming to my door messing my with my kids i was pretty upset she told me it was 4 to a room and i told her only 3 were staying a night

clean and plenty of parking

pool ,room ,fitness center, house keeping, service desk, and the bar .

pool was amazing!!! clean n warm!!! my kids enjoyed it very much and gym was nice n super clean!

the outdoor pool and patio and the friendly staff.

breakfast was fantastic

breakfast both days was great but not hot.

was clean and full of amenities, full bar, awesome gym on 2 sides, pool, sauna, all suites room, near great restaurants and stores

spacious room, very clean, modern. breakfast was included.

shower/tub needs a slip-proof floor mat! very dangerous! breakfast buffet lacks fruit!

family enjoyed the pool and exercise facilities; a hot breakfast was great; location is nice and quiet but

breakfast was great. i liked that three mornings in a row were different varieties of food .

good breakfast, comfortable bed and spacious room

outside pool still down :(

the breakfast area could have been kept cleaner. the tables were never bussed as people left.

good selection for breakfast

updated lobby furniture, clean , updated rooms, breakfast

thanks to your kitchen staff

this is based on facility condition, peaceful rest and breakfast food options

our key cards were working for the room and even when using the gym

no complimentary breakfast available

a special thank you to orlando, our shuttle driver and all the reception and bar staff who were really helpful

clean rooms with a great pool and excellent hospitality

we need to restore room service

restaurant and bar on site .

fish, pizza, chip, burgers were good in the bar area

i liked the location and the gym area.

size of the room, the staff was pleasant bar and restaurant available on property, didn’t have to leave hotel, to get a meal

additionally, your website advertises a gym, which was not functional or open while we were staying

and bar would have been better

nice lobby and bar and very comfortable bed. quiet and used the workout room and hot tub

cleanliness, courteousness of the staff, indoor swimming pool and exercise facility. location

they accommodated me with a much needed early check in! great staff!

the bar restaurant i was expecting to be a actual dine in restaurant was very unhappy with type of

they have a fantastic breakfast

t notified and my teens had a bday party there wifi nor tv

room service

and my daughter had crumbs on the floor we stayed 2 nights with no room service i said i asked about room service the first day and was told their was non i said if i

liked it had free parking and close to shopping in the same

also, completing with the hoards of kids at breakfast on the weekend is getting old

one particularly disturbing aspect was the loud ac duct running above the kitchenette

breakfast is good

huge number of unruly kids in halls and public areas

cute kitchenette

my beginner-swim kids had a great time using the pool (but see below)

the pool was awesome!

spacious room. nice pool.

clean rooms. breakfast pool. hot tub the people

good breakfast bar

no breakfast, even though it said was included. there was no breakfast offered

more food options for breakfast.

front des was sparsely manned and there was no breakfast on sunday morning, that i had expected

did not have breakfast, i had to rush to the airport

polite and helpful receptionists. good breakfast. big room with really comfortable bed.

price inconvenience. breakfast the next morning was great!

issue is they dont have room service for water and stuff and we have to come down all the time

breakfast was great

i did want to use the pool but i understand with covid that wasn't an option

laundry not working and i really needed it

loud kids running down the hall screaming

the room was clean, and the beds were very comfortable and the breakfast was good.

i also appreciate the convenience of free parking and the complimentary breakfast

pool was open

available, great pool, quiet

splashing all over and it was only like warm could be much hotter and was yellowish water like kids had been peeing in it

free shuttle tranaportation is always a bonus

the gym

the kids liked the pool

location was decent. only a quick trip with my kids to see a concert but all was well.

airport shuttle they have too post online how it work and explain the shuttle available only on call me and

room was a good size and they gave us a free early check in this hotel offers a free airport

close to ohare, the free shuttle.

the price, free shuttle to the airport, and the staff.

shuttle was very helpful as they even arranged for me out off thir operating hours

nice kitchenette for families. good breakfast.

as a parent that makes their kids rinse off, it was difficult to use

loved tha pool beds felt great

things like the pool being busy, but i was disappointed with the number of unsupervised kids in the pool area

did their best to provide early check in

not much for breakfast

beautiful impressive hotel with lots of free parking

just ask for a room on the parking lot side, and you will be fine

only thing that i didn't like was that on the hotel website they said there was room service but there really wasn't but it was okay and the staff was great

that tied up alot of money we wanted to use to go and take the kids somewhere fun to have a good time but we were not able to do hardly anything bc of their

good gym and outside lounge area

my kids were definitely disappointed in that

friendly staff in the reception, pool and gym were awesome

the bar area was great the gym was awesome with the glass window

the pool was kid friendly, and the workout room was great too

provided me an early check in accommodation, they worked with me for my cash deposit because i lost my debit card

with me for my cash deposit because i lost my debit card and on my last day they approved my late check out of 12 noon

1 person thought she heard 'room service'

pool and hot tub were a hit for both the adults and kids

breakfast was ok

shuttle to airport and full hot breakfast

airport shuttle was very helpful

the kids were disappointed about the pool

shuttle picked us up from the airport

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

love the breakfast idea also $10 for adults and free for kids

the kids enjoyed the huge screen

gym,laundry

location was perfect for me…close to my friends muay thai gym

location and gym

size of the pool was good

the free breakfast was very good

was so amazing from the staff the hotel the pool area and being able to let my little ones and their cuzin have an amazing great

everything! including the food for breakfast!

good position, good prices, comfortable room and very good breakfast!

i like the big space to have breakfast. the menu was good, there were good option for kids.

and easy check-in; friendly staff; clean, spacious room; free, working wifi; free breakfast

hot tub was working and the pool was open

helpful staff. free shuttle to air port so we could take the train into the city.

free parking the best

like our stay in this hotel very nice people good service but the only think i don't like it the pool was cold but everything else we love

we wished they had a hot tub in the pool area but the pool was nice as we had it to ourselves that night

kids were in awe

gym was messy and lack of towels in one of the days i used it

large hotel, loved the gym

location fitness center pool

the staff was awesome and the location is beautiful. the bar setting was very nice too .

room amenities, pool and jacuzzi, closer to restaurants

location, great pool.

pooll

having a laundry facility and gym on site was fantastic

they do have a gym

accept pets and a pet fee is due

they got the gym and laundry stuff

convenience to airport and free shuttle. i’ve been traveling a lot last few weeks .

no microwave in room no room service.

i didn t like that the spa pool was for hotel guests also. several kids so not quite quiet.

concierge was lovely too and the male receptionist at the swimming pool area was nice too

the spa pricing.

only complaint i have is that the front desk receptionist didn t provide us with the wifi password or dining hours

asked for and received late check out

gym was decent, but again showing signs of wear

oppostunity for a late check out and the shuttle service. nice bar and pool area!

early check in. good food in the restaurant

location to airport, free shuttle, free coffee in the lobby at 5 am, helpfulness of staff

my husband’s suit and dress shirt to the laundry to have it pressed before a family wedding

our room there were not enough hooks or towel bars to bar able to have my clothes and wet towels hung up -- i had to strew them over chairs and

we found the overall independent, non-corporate/chain feel of the hotel charming, and the bar staff at the connected restaurant was very friendly

greatest location, and great bar for drinks off the lobby.

in-house italian restaurant and also a popular bar & grill

i liked the pool area and the cleanisness of the hotel.

the pool was amazing and i like how the fitness room is open 24 hours

well maintained, clean. pool and spa in great shape.

the amenities are always well kept, especially the pool and hot tub

well maintained, clean. pool and spa in great shape.

nice breakfast and reasonable price.

water collected inside to a level of about three to four inches high, stagnant, and it took the pool of water about four to five minutes to drain after i had finished showering

no pool. the halls had an antiseptic smell.

free breakfast and a fitness room, lots of parking

familiarity, price, breakfast

parking was definitely an issue and it wasn t clearly marked that there was parking in the rear

difficulty signing in to wifi

e was amazing) had to be a server, bus boy and we couldn t get room service

the pool

to mention that the bartender

good location. quiet. friendly staff and a good breakfast

great place. good breakfast. nice pool. little older but well kept. staff was excellent.

nice little pool for those who want one

staff amazing and breakfast was wonderful

they had a nice, hot breakfast

party next door to my kids room. walls were apparently thin & their talking kept them awake.

party next door to my kids room. walls were apparently thin & their talking kept them awake.

our sofa bed was very nice uncomfortable. kids had to sleep on our bed

pool area clean and fun for

pool area and courtyard, ideal for families

breakfast was great

we received free breakfast only thing lacking was no waffle station.

of kids running around

clean and friendly. swimming pool

times we went to breakfast there was no coffee or hot water

breakfast was outstanding - high quality and good selection

breakfast was included, and free laundry on site

use some updates, musty odor from heater, daughter was disappointed there was only an outdoor pool

- big rooms and beds - accessible swimming pool - good breakfast - useful laundry service

cleanliness of the room, the amazingly comfortable bed, and the above average breakfast

the gym was small but perfectly adequate, we didn t use the pool in the end

nice sized room. friendly staff. great breakfast. good location.

breakfast was very good , beds were so soft n comfortable loved the beds , loved the soap shampoo

came back to book a few more days and second stay was room overlooking the pool and next to the gym

convenient for my travels. staff friendly. nice breakfast.

shuttle ran too late to catch our flight so we had to rent a car

the fitness room was perfect!

room was clean, beds were comfortable and the pool was nice and large

indoor swimming pool, restaurant and rooms!

one of the shuttle drivers was texting while driving with 7 people in the car

food too expensive in the bar and restaurant

breakfast was also pretty good, and there was wifi and comfortable beds to sleep in which was the most important part to us

you had to be a silver or gold member to use the gym,,,,

we were able to go swimming with kids which was a plus for us

there are great if have wifi in the room

the bar was closed due to

i did want to upgrade my room, but because i was checking in early i was told that i already asked for the early check in

i loved the location. how polite the staff was the breakfast, pool. very comfortable

no hot tub, but even without we enjoyed the pool and how warm it was.

i liked the pool, the gym, the very helpful staff