location was weird mainly because there was all these parking, but most belong to another business that had signs stating parking area for and it would

there were two excellent restaurants and a sports bar within walking distance was also a bonus

adjacent event center, sports bar and cefalu at the end of the complex all compete for the same parking

very clean. excellent breakfast.

work out center was empty as well i had the gym to myself

strong odor of natural gas immanent from laundry room

the laundry facility was $3

two different bank cards in laundry payment option for dryer

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

nice laundry and vending

i also loved the fact that it had a restaurant & bar that was open from 5-11pm

great staff! great pool! comfortable room!

the pool and the gym

friendly staff, comfortable bed, free wifi, nice size tv.

ere was a soccer tournament that weekend and some of the kids were very noisy)

highly recommended. clean, good breakfast

liked the breakfast, it was good

breakfast was good, very convenience and easy location for my visit purpose

breakfast

no pool.

offer free offsite gym pass for guests who prefer gyms with variations of fitness equipment

left at 6:30 and breakfast started at seven which i believe is very late especially when the people are staying

no breakfast

the complimentary breakfast was a nice bonus this stay

breakfast available for purchase and nice bar for evening night cap

have laundry detergent in the washing room should refill on this was the only thing i

we were surprised to find a full sized working kitchen in our room

room, laundry room available, cleanness, friendly staff, morning free coffee

just a lovely clean spacious hotel with a gym a d cheap fast laundry. friendly staff.

i like that every room as a little kitchen so you can cook

they also have a guest laundry where i could wash my clothes

i have got late check out per request

room was clean, staff was great, good breakfast, nice gym

the hotel overall was wonderful from the service, rooms, breakfast, and pool.... and so on!

we loved that the lobby had a bar that was open in the evenings and we were each given a complementary drink ticket

air condition is loud, fitness center is right above our room, you’ll feel it when people run on treadmill, but it stop

there was a nice breakfast of waffles, biscuits and gravy, and cereal

need more breakfast options, update fitness equipment, change carpets to hardwood in rooms

property had a fitness room which was well equipped and it was close to a number of eating and drinking

booked this room because it said it was a pool to come out it s no pool or fitness room available the both under

very nice hotel, great gym

pool was super small (think extra large hot tub) breakfast- finally asked for a refund, 45 min

very helpfull staff and allowed us an early check in

easy access to room and pool

clean, put together, clean pool

my kids (9yo and 5yo) didn’t even want to leave the hotel because of it

the gym is very simple with only two treadmills

breakfast could have been better

the gym and business center were open

smelly,unfriendly, dirty (body hair everywhere) ,none of the equipment worked in the gym, over half of the free weights missing

breakfast could have been a little better and i know it’s a work hotel but the bar being closed on friday saturday sunday was a

was very helpful, free shuttle for a max of 5 miles in the morning, easily reachable from the airport, has a laundrette

breakfast because bar and kitchen closed die to covid

breakfast wasn't free and cost $15 person, even kids.

granola bar oatmeal and cereal in cups

i like the place i wish the pool is bigger and the gym as well. i'll come back again

there is a restaurant and bar on site

pool size for this size of a hotel is a joke

decent gym, pretty cozy feel

pool was a little small and the breakfast was one entree instead of a buffet style

we didn't need extra room because 2 adults and 3 kids

full kitchen was great if your going to have a long stay

the kids enjoyed the pool as well

breakfast

laundry was cheapest i have ever seen

it was nice to have an indoor pool for the kids to enjoy

loved the fact that each guest gets their own pool time

wish there was a hot tub but the pool was great and actually very warm.

we enjoyed the facilities, the pool was clean and warm enough for kids to splash for an hour

swimming pool was available on a reservation basis which worked well

facilities. pool bowling alley on premises and spa and sauna access

there was people just sitting in hallways and kids for a group trip running back and forth

it was big had a lot of activities for kids and adults to do.

i didn’t realize it until i had an issue when i went for breakfast

the spa was amazing the staff was kind and knowledgeable

easy checkin and breakfast

were able to check in 3 hours early without an early check in fee

breakfast was perfect.

convient access to car and late check out

friendly staff and free hot breakfast!!

the breakfast and guest was amazing

was clean didn't look dirty like some hotel pool, i also like they give adults pool time with no kids

place to stay with kids the pool and jacuzzi is nice and clean kids can be in there till 11 pm then adult swim 11-12

loved cocktail hour and breakfast was

pool was a little small but did the job

location and it has a bar and starbucks coffee.

also, the bar area was very accomadating and hip

shuttle bus for local miles

the pool was out of service

breakfast was fantastic!

loved that the pool was outdoors (and was also very clean)

thr bed was very comfortable and rooms were nice pool was nice as well.

easy check in, comfortable beds, larger than average rooms, good breakfast included

breakfast was fine

we truly enjoyed the pool and the staff was helpful

breakfast gym facility access process

has strong fragrant odor-too strong dogs should not be in the breakfast area children should be on a selected

kids would have liked a game room, but parents saved money & kids had their tablets to play games

served a hot and cold breakfast to my significant other and myself when we both preferred a hot breakfast

.staff very pleasant and friendly the breakfast was good rooms clean

the room was very nice. i like that the pool stay open till 11 pm .

breakfast was great, as was clean and even with hockey team starting at the hotel it was a nice and

the staff was very nice to me and my kids

breakfast was delicious, too

free parking, internet, and breakfast

the pool

i did want to upgrade my room, but because i was checking in early i was told that i already asked for the early check in

i loved the location. how polite the staff was the breakfast, pool. very comfortable

lounge was terrible. the actual bar was just a shelf. pool was old. no hot tub.

the pool was open in timed slots but because there were so few guests we had it for hours all to

in was a breeze and the pool was clean and quite big

from albert our shuttle driver to the front desk staff and bartenders we had a fantastic experience

convenience as we were there for dance free shuttle to woodfield mall and surrounding shops

the little cafe/starbucks, pool with towels on tables, sitting area with fireplace, aveda shampoo, evian water in room, very

the pool was too cold.

everything! including the food for breakfast!

the free breakfast was very good

i walked at the track at the park and even ate my breakfast out there one morning

accommodated our request for late check

i wished there was plain scrambled eggs for breakfast, no biggy.

only thing i did not like is the fact that the hot tub in the pool area was closed

location was good for what we had planned and the bar tender was great

between just feeling welcome, the pool, and the outside fire pit

pool temperature was perfect

the drinks at the bar were over priced and the hot tub was not running

staff are very friendly and meet the customer wants. breakfast is excellent

very clean and comfortable beds. the breakfast was extra tasty.

very nice breakfast!

everything here was quiet, professional, clean, and all i needed. breakfast was great.

meat was not really tasty, the rest of the breakfast was really good

no room service

ample parking

when my significant other and i left for lunch after the first night, we requested that room service come while we were out

only complaint is the wifi, because it was devastatingly slow and would disconnect every time you leave and return to the

lack of room service

free coffee and breakfast, work out room, pool

the pool area was freezing

the pool was cold as well my 1 year old only lasted 10-15 minutes before crying to get out

and gym are under renovation which i am told only when i was checking-in with my family and with all my

free breakfast, cocktail hours, comfortable bed, separate living room.

would be nice to have an airport shuttle

bar was excellent with a fully stocked selection of spirits and food

courtyard, fitness center, bed, balcony

the fitness room was perfect!

facilities and cleanliness of the hotel shuttle bus service to airport

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

very convenient. easy access to food an d golf

the pool was closed.

the bar was open

drinks in the lobby bar were very expensive

gym, pool, location easy to get around

it is in the airport . the food and bar are available untill 11pm.

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

00 for breakfast and my kids were so scared they didn’t even enjoy it or really eat

pool was warm, fitness center was clean

very clean, well located hotel. nice pool, great breakfast and restaurant

should have been warned that there would be a charge for parking

pool, starbucks in hotel, easy parking, friendly staff

the indoor pool was a welcome relief for the kids

comfy place pool was amazing bed was so comfortable i loved the private balcony over all i will be booking here

great bar and restaurant

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

very convenient and the breakfast was delicious.

breakfast was decent

the price, the free parking, the great breakfast, the clean room

great stay and great breakfast. great staff as well

no free breakfast due to covid but they did have juice and coffee

location, clean and breakfast was good!

they take a deposit of $100, the gym was closed

i smelled the breakfast but didn't see it nor did anyone offer lol

eggs were chewy, didn't taste fresh. rest of free breakfast was great!

having a warm breakfast in the morning!!

a late check out which we're grateful for

the pool was very nice

sparkling pool, well decorated,

location, price and excellent breakfast

breakfast was good, the bed was comfortable and well-made with plenty of pillows, the wifi was

did not like breakfast.

breakfast selection kids loved the pool and there was always towels available and you needed a key

great location, yummy breakfast, friendly staff and the property management was great.

the bar was cute and very nice bartender,very helpful

only one kids channel too

we asked about the bar if we could get a drink when we came in a friday night, st patrick's day, mind you

the man that was tending the bar in the evening was very unprofessional; he was so

my husband enjoyed the fitness room

the bathroom floor also pooled water when using the shower

the bar was closed during my stay

breakfast just ok. juice all watered down.

the breakfast was decent, and the location was fantastic—close to the arena where our event was held,

beautiful hotel and room great breakfast staff was nice

pool was not warm enough

small pool. we were upgraded to a suite, so that made up for it.

kitchen area was incredibly convenient

my partner and i loved the kitchen!!!

all staffs are very friendly, clean room, large space, kitchen and microwave equipped, wide-variety of breakfast, easy access to ord airport, woodfield

stocked kitchen with cooking supplies

breakfast was grab and go style, and lots of sugary items, so we took advantage of the kitchenette

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

i also like that there was no pet fee for bringing our

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

clean, large rooms, decent breakfast, staff, complimentary roundtrip airport shuttle

the spa was out of service, but it happens and it didn't take away from our very positive experience

the breakfast have all you need to start the day

the jacuzzi was close and the pool has poor maintenance

hottest hot tub/spa that i've ever encountered in a hotel. it was magnificent.

the wifi wasn t good, there were little flying bugs in the room and the bed sheets were dirty

breakfast was great

everything is good, but breakfast is room for improvement

price inconvenience. breakfast the next morning was great!

the fitness center and pool are small but it's a bonus to even have either let alone both

hotel offers free breakfast in the morning and there was only coffee and tea available

limited breakfast choices

front des was sparsely manned and there was no breakfast on sunday morning, that i had expected

polite and helpful receptionists. good breakfast. big room with really comfortable bed.

did not have breakfast, i had to rush to the airport

kids running down the hall screaming earlier but again not the fault of the hotel, more the people

breakfast was good

during check-in i was asked how many times i wanted room service to clean my room

pool room stunk like mold so the kids wouldn’t swim

no breakfast, and the customer service isn t that great

to access the parking lot when going east bound on north avenue due to a median with no turn through lane

super friendly staff, clean lqrge rooms, really nice pool and had a great breakfast.

gym was 95 degrees and dirty and the equipment broken

this is a wonderful hotel with a superior breakfast

very good breakfast bar

just wish the pool was open.

pool was open until 11pm which was good because after being in the city the kids were still able to go to the pool afterwords

also, completing with the hoards of kids at breakfast on the weekend is getting old

good parking and breakfast

that said, there was a second sink in the kitchen area, so i don't know why the bathroom sink couldn't be inside

the parking lot was confusing and it wasn't alot of space

location and ample free parking

also, i enjoyed dining at bar louie

free parking and near a lot of shopping areas.

the inability to order room service or eat in a restaurant upon arrival was disapointing

the pool was warm clean and open late. nice size tv and very clean roo with a great view.

kids running on the floors all day and night keys not working to room poor lighting in th

they accommodated me with a much needed early check in! great staff!

the atmosphere was nice. the kids liked the pool and the gym

the atmosphere was nice. the kids liked the pool and the gym

location was the attractive quality at the outset and the facility was easy to reach at 1am with kids - just off the plane

s 2017) that's like paying for hot water

gym required payment or a membership

food and drink prices at the bar where high

being right at the airport. salad from room service was great.

carpet was stained, some power outlets in the room were awkwardly placed, wifi wasn't working upon arising the next

the kids liked the pool

wifi service was terrible, you had to keep logging on to it

the wifi was incredibly slow and the elevator had a musty odor.

the pool and hot tub were nice, in the evening it was filled with a lot of children and the room echoed

liked the breakfast and the pool

the room was clean, and the beds were very comfortable and the breakfast was good.

was some type of dirt ring around the pool, it might need to be cleaned a little more aggressively

i also appreciate the convenience of free parking and the complimentary breakfast

great breakfast, very very clean rooms, comfortable beds and pillows

breakfast was great

i did not like a long haul way. took some time to get to our room with little kids.

i wish the pool was bigger

great breakfast. great price.

location location and fact that it was clean and had everything we wanted and an indoor pool

it was a lovely setting and very comfortable bed. the breakfast omelette was delicious.

pool was great for the kids with a great breakfast selection

in the pool there were screaming kids taking swim lessons. it was weird.

the breakfast was delish, i didn’t expect the pancakes to be so good. clean rooms

pool is smaller than it looks in the picture but it was nice

no wifi signal in my room.

the pool was closed, but that's understandable.

there was a swimming pool and workout room, a covered parking area as well as large parking lot

breakfast offerings were nice, parking was free and available, room was nice and as expected

breakfast was the best i've ever had at a best western

room service

great location and shuttle service was great

requested at booking for room on top floor and early check in, received an email a week or so before arriving with confirmation of my requests

shuttle service is great, and the breakfast was very good

elevator to all floors is very convenient as is the provided guest laundry

comfortable bed, quiet, good breakfast, easy airport shuttle

shuttle pick up in the night time can be a long wait.

updated, clean, friendly staff and wonderful breakfast.

waitress at the bar was super rude and loud to my husband

nice warm indoor pool, good breakfast and free airport shuttle also included

breakfast is nice and the gym is also functional and to my liking

the room had a full kitchen as well, with all necessary (and more) kitchen utensils

the gym was also well equipped for my needs

good facilities - the pool was a welcome activity to keep us awake and push through jet lag

the breakfast was not good.

very close to airport , early check in, late check out and big rooms

to the airport and they have room service and shuttle services

great staff. efficient check in service. quick room service.

also being a marriot member it has perks with late check out

the gym had great equipment