inexpensive place with hot tub pool and gym came here for a tournament and it was perfect for me and 2

i also liked the free airport shuttle and the pool and hot tub

wifi service was terrible, you had to keep logging on to it

the kids liked the pool

breakfast was just great--everything one could want at a hotel

asked about towels for the pool and was told one per persons yet there were no towels at pool and kids yelling at

their complimentary airport shuttle which starts very early in the morning was also very helpful

the breakfast was good. the room was very clean. staff seem very nice.

shuttle hourly

available, great pool, quiet

i was given a wifi password even though the hotel description says that wifi is only in commonly used areas

shuttles to downtown rosemont readily available.

have a free shuttle from the airport and because the description talked about relaxing in the spa and sauna

and the bed was super super comfy, the staff carried my bag and made sure i was on the right shuttle bus back to the airport in the

they do offer room service, but be aware that with the price of the items plus all the fees makes this an

breakfast wasn't so grand with a lot of variety

did not have breakfast, i had to rush to the airport

there was no breakfast available. ud83dude22

more food options for breakfast.

front des was sparsely manned and there was no breakfast on sunday morning, that i had expected

the pool was closed.

just wish the pool was open.

huge number of unruly kids in halls and public areas

pool need towels

i like that there is a pool they have a ironing board & and blow dryer. big species room & bed

the fitness room was perfect!

would be nice to have an airport shuttle

closes early and no restaurant or bar available after that not good service in case you have to stay on for a

courtyard, fitness center, bed, balcony

facilities and cleanliness of the hotel shuttle bus service to airport

it is like a small apartment with the large bathroom and the stocked kitchen supplies

free shuttle to & from o’hare

perfect location and fast shuttle

cleanliness, friendly staff, laundry facilities are free!!! bed was amazing!!!

rooms have full kitchens with everything you need

outlets , shuttle bus between airport and hotel is vey convenient, breakfast is good, customer laundry is good and convenient

great price quality friendly staff free parking and a spacious room also the bed was great

was easy to get to, clean, modern and quiet, had a 24 hour airport shuttle that ran every 15 minutes, breakfast and a great price

- ac would not get colder and room was hot - bed is too firm - bed linen sleeps too hot - room service knocked on door and tried to enter at 8:30 in morning

free wifi, free breakfast and free parking were huge appeals

also, the free shuttle to the hotel was there as i arrived, so i didn't even

oken cupboard door on the towel bin), some

the shuttle service between the airport and the hotel very important

we wanted a hotel with a pool for the kids to go swimming

water was provided at the small gym

loved the bar at the hotel, liked the pool,liked room service option

the pool was open in timed slots but because there were so few guests we had it for hours all to

lounge was terrible. the actual bar was just a shelf. pool was old. no hot tub.

i loved the location. how polite the staff was the breakfast, pool. very comfortable

everything except no hot tub but there is a pool.

shuttle at 5:30 am, complete hot breakfast at 5 am, friendly daytime receptionist and driver,

shuttle to airport and full hot breakfast

shuttle driver (from o'hare) was an angel going way beyond the call of duty

breakfast was ok

lots of great options in the morning and they even had a free shuttle bus service to the airport that runs every 30 minutes or so

hotel with gym and outdoor pool (seasonal)

we love the pool it was so nice and clean and the hot tub was so relaxing

hotel with gym and outdoor pool (seasonal)

clean room, pool and workout area

we lovrd it we had a view of the pool initially thought the location was sispect because it sits right on kingery hwy

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

i also like that there was no pet fee for bringing our

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

wished we had a chance to check out the pool and fitness center

never gotten in the pool for no other reason than just not staying long enough

the jacuzzi was close and the pool has poor maintenance

front desk staff was great to arrange shuttle pickup from o’hare airport

clean, large rooms, decent breakfast, staff, complimentary roundtrip airport shuttle

and being awakened very early in the morning because of people working out in the gym,never put anyone in the rooms next to the gym it was unpleasant had to change rooms

had a shuttle bus that took you directly to the train

room service and the restaurant was amazing

shuttle

menu was delicious and the bar was a great place to unwind

airport shuttle they have too post online how it work and explain the shuttle available only on call me and

who helped me at the front desk was very nice, and offered to waive the early check in fee

room was a good size and they gave us a free early check in this hotel offers a free airport

shuttle when call

the price, free shuttle to the airport, and the staff.

swimming pool water is warm in winter and also interior air conditioner always heating

breakfast was wonderful

not enough breakfast option like more variety of meat

the fact that the restaurant was very close it was very clean facility it offer a full breakfast every

the pool area temp was humid. towels were not available at the pool.

the kids and me watch movies on our ipad

went above and beyond to shuttle us where we needed to go due to mobility issues

has an inside gym and pool, big inside and outside lounge and a bar

has an inside gym and pool, big inside and outside lounge and a bar

hotel staff and the shuttle bus drivers displayed a genuine professional and caring disposition

are nice, enjoyed the split between the room and living area, so there was space for the kids

had missed a flight and had two families w kids

wi-fi hard to access room service never picked up

is clean, comfortable and big rooms, have room service and nice bed linen

to be perfect for an overnight in chicago with its large, clean, comfortable room, restaurant and bar on site, and friendly staff

clean kitchen

great location, great staff, lovely breakfast, shuttle service, modern

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

very close to the car rental return at ord and great for getting to the airport quickly by shuttle

thing i’m concerned about is shuttle time schedule with location: i was not sure about how often/where it will be picked up at a

restaurant and bar in hotel with choices outside door

our room is underneath the laundry room, omg, washer and dryer roaring for all the day

the shuttle drivers, i can't express my appreciation enough

bed was incredibly comfortable, and i took advantage of the lush robe and slippers and i ordered room service, which was top notch

fyi the airport shuttle runs 24/7 every 15 minutes, so no taxi needed

wifi hard to get in 1401

great hospitality. great room service. great food. great view.

staff, particularly the bar staff, thank you, for a really pleasant evening

the airport shuttle is only available hourly.

airport shuttle is always available, breakfast is served in a decent quality, bar has good selections

gym is very small and weight lift is not possible

warm cookies, quick hot room service, friendly staff, nice rooms, super clean.

hotel decor a little dated. small i ll-equipped gym. meeting room very expensive.

gym was inadequate, starbucks coffee was sub par and overpriced

was absolutely no bar fridge items for me to eat and also no real coffee

great deal and comfortable bed with shuttle to ohare included. would definitely come back!

no designated adult swim, poor gym facilities

shuttle buses are super helpful run late into the night

she was so kind to my kids and made every thing a breeze

the breakfast, pool, and gym

shuttle bus service is very nice to take guests to outlets for shopping

very clean, smells nice throughout, great pool==i only had room service--great.

we enjoyed the room service from the hotel restaurant and was happy to see that there was a starbucks on site

shuttle service was convenient. bed very comfortable

breakfast, full starbucks in the lobby, direct access to the convention center and free airport shuttle

the meal in the sports bar

24/7 gym was well equipped and the snack store downstairs was very practical for an early wake-up/flight

breakfast buffet was excellent

comfortable room and able to get a late check out.fantastic shuttle to and from airport.

everything great all staff at breakfast buffet friendly helpful food goodud83eudde1

breakfast was decent

breakfast was the same as any other hotel that's reasonable priced

the price, the free parking, the great breakfast, the clean room

have a mini fitness room, which is good enough for morning exercise

no free breakfast due to covid but they did have juice and coffee

the swimming pool water it's cold!!

the most i enjoyed was the comfort of the bed and their breakfast variety every morning

size of the pool was good

gym offered at this location can improve

pool was cold for indoors!

i enjoy and thank the fact that my stay was extended to a late check out of 2 pm

requested at booking for room on top floor and early check in, received an email a week or so before arriving with confirmation of my requests

they gym could be a bigger.

room service

everything. shuttle to the airport.

i could hear kids running down the hall, doors slamming, and the airplanes landing

room service was nice and quick

the room service food was great! and the bed and shower were comfy

the rooms and the gym

handled the concerns with the kids running down the hall and slamming doors immediately

had to leave too early to try breakfast

the breakfast was good

need to expand your breakfast choices

the gym was also better than most hotel gyms

the check-in process took longer than expected. the shuttle was not very comfortable.

the day we checked out, we asked for the shuttle to the airport but we had just missed it and the next one was in 30 minutes but we were in

easy access to/from ohare, great breakfast, 24 hr pool was great for when kids woke up very early with jetlag after

everything except the breakfast. fruits seemed as if they were canned rather than fresh.

my girls enjoyed the pool, fitness center, and breakfast

the gym is dissapointing, just a few treadmills, bikes and dumbells

worth the money friendly staff excellent food had local bars close within walking distance and a casino across the street this was an excellent choice for our stay

staff was very pleasant and helpful when it came to the shuttle bus

location and river casino across the street

the latte i got at the coffee bar was even better than at starbucks

bar and restaurant hours yet i understand that it's secondary to covid and the work force shortage

service and shuttle service

nice clean rooms, indoor pool, restaurant inside motel

next to the casino and airport, what could be better

held bags since early check in wasn t available.

the gym was lacking in

we liked the location and the shuttle driver was super helpful

the location was perfect near rivers casino

close to airport and casino. shuttle available to both

laundry room and gym are good

this hotel had all of the amenities including a nice pool area and restaurant/bar area, even a bags game area by the lobby

early check in, clean room, pleasant staff, lowest rate in the area

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

elavator not working laundry machine out of order

two different bank cards in laundry payment option for dryer

the laundry facility was $3

wifi is stable. but you always have to login again.

my kids really enjoyed the big pool

my kids enjoyed the stay we will be coming back

no room service either

kids were happy, many different things to do in one place

enjoyed the breakfast - shuttle service was also great

the quiet room location, and the breakfast.

wifi was not password protected and my security does not allow connection to this type system

laundry not accept credit or debit cards

convenience store and restaurant across the street and free shuttle provided everything a stranded traveler needs

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

parking was difficult.

there were two excellent restaurants and a sports bar within walking distance was also a bonus

breakfast was very nice with a lot of nice options

it was next door to a sports bar and the location was good for us.

the wifi signal is poor. the location is far from the down town

was nice and clean! we had a great check in experience and enjoyed the pool and the bar!

shuttle drivers were exceptional

again, could have gone down to the bar, but just figured the coffee machine should be good enough to heat water

the pool area was great kids loved it !

the pool opens at 9 and closes at 9 i think it should open earlier and stay open till10 or 11

desk caught it and adjusted, which i thought i d be happy with couldn t connect to wifi under either room number

the staff is very friendly and helpful! i also love bar louie restaurant on the hotel.

said kids can eat free up to 12 year but they make us pay for my daughter which is 12

free parking

customer service! great parking! close to airport!

had to walk around hotel in the dark, because there was no parking by front, only unlocked door.

no wifi signal in my room.

parking was so bad

room service was the best

the wifi is super weak

plenty of parking and good water available in the gym and pool, which were also nice

needs a bigger gym!

big parking lot , as well for trailers etc , fair price

i liked how they have a restaurant, bar and gym inside

grandchildren enjoyed the pool

good breakfast bar

butter they had was cold,so to put any on toast or a waffle was impossible not good ruined breakfast

no breakfast, and the customer service isn t that great

pool room stunk like mold so the kids wouldn t swim

kids running down the hall screaming earlier but again not the fault of the hotel, more the people

shuttle service

room smelled of sour laundry took a shower and prepared for bed pull out sofa no problems sheets and blankets no issue

breakfast was awesome and delicious

we had to call hotel for shuttle ride from cumberland station twice

catch a pace bus to the station during the day and you can ride to o'hare and catch the airport shuttle back to the hotel every 30 minutes if you don't want to walk in the dark in the evening

parking lot was too far from door

wifi was also much faster than expected

gym, pool, location easy to get around

allowed pets, the room was clean and open and very comfy for my family with two kids and a small dog

down to the front desk and the guy told me he told the attendant that it would be 2 adults and 2 kids well then this morning we wake up and go down to the breakfast and give the card and the guy

fish, pizza, chip, burgers were good in the bar area

location and gym was nice

been great: the staff, breakfast, the gym

i liked the location and the gym area.

clean property and rooms, bar and restaurant on site.

were woke up in the middle of the night by the fire alarm that turned out to be nothing and room service was trying to come clean our room from early in the morning even though check out is

pool was nice, my daughter had a great time

the swimming pool and jacuzzi were clean warm enough! the staff were exceptional!!

pool deck was slippery and unkempt.

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

the swimming pool was amazing

booked directly with hotel so we could get a late check out - when booking they said it would be perfectly fine now the staff is extremely rude

swimming pool, balcony

hotel was clean, we had free internet and free parking

the indoor pool was a welcome relief for the kids

the front desk staff amazing the room service amazing every thing was amazing!!!!

nice size rooms. good gym and pool area. staff very friendly and accommodating

room service was great.

the bar and food

room service comes every fourth day so if you re staying for 2-3 nights you need to call for

pool temp was almost unbearable

very clean, well located hotel. nice pool, great breakfast and restaurant

great location, close to o'hare, expressways & restaurants. great bar on premises.

it's fine but if you have little kids, it's a trek

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

wifi was working great, streamed movies for most of the night

big lot. comfortable rooms. fridge & microwave. laundry.

breakfast was okay, but did not meet expectations

there was only 1 towel where i had family of 5, when i ask the front desk person, she said the room service is gone for the day and she will bring the towel in half an hour

laundry facilities

free parking free breakfast

nice location big hotel had a pool ok wifi

location ideal re parking; close-by super target, quick drive to loyola medical

the fitness room was never cleaned

breakfast or pool or fitness room and you should be given an coupon for price reduction

hotels fault but alot of kids during this stay, and we couldn't really enjoy the pool or hot tub

no pen or paper or wifi or microwave to heat up food

so lobby was noisy room carpet had tiny pieces of cheetos left but promptly cleaned up by room service

staff is extremely friendly and helpful and every area from pool, gym area, restaurant, to my room was clean

did not like fitness room had no cell service or wifi, too many kids in hot tub unsupervised .

room service and breakfast

gym -horrible

the snack bar was very limited or barely stocked and very inconvenient

the room service food was excellent!

the dining room and bar area was extremely nice

el tapeo restaurant was amazing and room service breakfast was delicious.

it was date night for me and hubby kids free

had spoke to someone at the front desk about a late check out and had confirmed the time

right next to the mall and several great bar and restaurant options to choose from

room service was fast.

closed no food bo bar no pool no fitness center and price for room very high if you dont offer the same amenities and services the

to use the hot tub, it was full of 10 year old kids screaming and yelling, never got to use it, very disappointed, how about adults hours for that

i couldn’t even let my kids in out of the pool unless an adult was holding their hands the

kids and myself were disappointed with the cleanliness of the pool

- from the professional friendly person at the front desk to the fitness work out room including the fruit basket with bananas and oranges and water and free ear

parking was very limited - ended up having to park on the street overnight - far from the entrance

the room was very nice. the breakfast bar was great!

the breakfast wasn t good. the sausages were half done, the breakfast should be improved.

everything was great from the warm welcome to the breakfast everything was fantastic

the lobby includes a comfy great room, fireplace, coffee, business center, and free breakfast area

room service was incredible

the hotel was easy to find with plenty of parking

room service and the hose keeper

room service was great and the hotel staff was over the top

comfy beds and the room was quiet. friendly desk staff. ample parking.

on-site restaurant is bar louie which is very nice and open late

room was very clean we went to order room service and they no longer offered that from the bar louie downstairs other than the quickest

was charged for room service i did not order and i have not been able to get this resolved as of yet

breakfast area was not good

room service for lunch and dinner

property had a fitness room which was well equipped and it was close to a number of eating and drinking

do to the covid 19 there was no complimentary breakfast offered.

need more breakfast options, update fitness equipment, change carpets to hardwood in rooms

it’s was very clean the breakfast was great

the free breakfast was good

they don’t clean your room everyday, the bar wasn’t open, coffee was absolutely awful

hotel food and bar service very

the service was excellent, the bar poured good drinks and the room was immaculate

no grab bar in shower. hand soap too small. soap in shower mounted too high.

well to no fault of there own but because of covid the bar was not open