free wifi in my room and everywhere in the building!

breakfast, good staff but far from everything, but shuttle to airport available clean,but no room

liked it had free parking and close to shopping in the same

breakfast was great

free parking free breakfast

they don’t clean your room everyday, the bar wasn’t open, coffee was absolutely awful

just that the bar wasn't open lol

no grab bar in shower. hand soap too small. soap in shower mounted too high.

hotel food and bar service very

onsite bar and dining was closed due to covid.

been great: the staff, breakfast, the gym

location and gym was nice

clean property and rooms, bar and restaurant on site.

size of the room, the staff was pleasant bar and restaurant available on property, didn’t have to leave hotel, to get a meal

close to slot of things. the bar tender was great and we had fun.

only downside was in the morning the parking lot was a bit slippery even though it was coated with salt

good location. very comfortable beds. friendly and helpful staff. easy parking.

have been nice to have a nice quiet comfortable lounge to sit in - the bar area is very

the room service was prompt, courteous and delicious

shoutout to the valet staff who were brilliant, and valet parking is complimentary!

shuttle from the airport would be great

the snack bar was very limited or barely stocked and very inconvenient

the room service food was excellent!

paid extra to have breakfast included but because i needed to use room service, i got nothing for it

the dining room and bar area was extremely nice

spa services were wonderful

the gym was decent

room service was fast.

had spoke to someone at the front desk about a late check out and had confirmed the time

elavators- in clear view bar - right around the corner from the reception area room- clean, tidy, spacious, beautiful view

the spa was

having worked in this industry the bar staff is below average extremely impolite

the spa and pool was a plus

lots of family's with kids cause there is a pool

the pool is always warm and the kids enjoy swimming in it

place was just amazing from security to the cook to the room service to the front desk clerk

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

were woke up in the middle of the night by the fire alarm that turned out to be nothing and room service was trying to come clean our room from early in the morning even though check out is

the swimming pool and jacuzzi were clean warm enough! the staff were exceptional!!

pool deck was slippery and unkempt.

clean, free parking. kids love the walking thru between two rooms.

the staff and the room, loved it. my kids also loved the pool

wish the bar area was open, do to covid-19 and construction in the hotel

the bar needs to hire a second bartender. it was too busy for just one.

too many kids

at bar was good, court area was unexpectedly very nice

and a wet bar with minifridge and microwave in the living room

nice size rooms. good gym and pool area. staff very friendly and accommodating

mirror in the bathroom was at an inconvenient position; i did not like using a qr code to order room service

we stayed three night and they didn t provide room service and the ran out of towels

i liked how they have a restaurant, bar and gym inside

plenty of towels i like that they were a restaurant and an indoor pool that staff were very friendly

plenty of parking and good water available in the gym and pool, which were also nice

the first night i really had my doubts about the place-crawling with screaming kids, and cops going in and out

it was clean, easy to get to, room was large, pool was nice and the laundry worked well.

quiet and clean. delicious breakfast. bed linens were very comfortable.

also, best breakfast ever

fitness center and ice machine in the lower level

more equipment in the fitness room.

sparkling clean, great breakfast

breakfast area was not good

and offered free breakfast

parking lot very full from people going to bar louie however we were able to find a spot

the fitness center.

price... quiet... swimming pool..

a great bonus was the self-service laundry room very convenient for longer stays

the grape jelly on the base of the bed and the kids running in the hall all night!

also, people spoke mariguana in the hallways and kids were running as well

room to breakfast to wifi, it was all terrible

pool area could be cleaner

shuttle when call

who helped me at the front desk was very nice, and offered to waive the early check in fee

motel offers shuttle to airport

second thing is a shuttle

room was a good size and they gave us a free early check in this hotel offers a free airport

we found the overall independent, non-corporate/chain feel of the hotel charming, and the bar staff at the connected restaurant was very friendly

greatest location, and great bar for drinks off the lobby.

our room there were not enough hooks or towel bars to bar able to have my clothes and wet towels hung up -- i had to strew them over chairs and

in-house italian restaurant and also a popular bar & grill

attached bar was also good with a good menu

gym equipment needs a revamp

imagine you are slicing into a lack of lamb and then a group of kids in swimwear goes right by your table

didn't know that the outdoor pool closed early and the staff member saw that my kids were having soooo much fun so he allowed us to enjoy the outside pool for a few extra minutes

i took my kids there for the first time for labor day weekend, and they absolutely loved it

i took my kids there for the first time for labor day weekend, and they absolutely loved it

parking

breakfast was good and kitchen staff is exceptionally dedicated esp the head chef

full kitchen with dishes

could be a few more handicapped parking spaces

they even have free washers & dryers for guest laundry

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

small bar inside

restaurant/bar

the facility's bar and snack shops still closed but this is a great spot for a business traveler

shuttle driver was on a video chat call the whole way from ohare to the hotel

the breakfast

shuttle picked us up from the airport

very efficient and tasty breakfast

it also offered an airport shuttle and free parking

pool was very cold, and there were unsupervised kids playing in the workout room for a long time, making it difficult to do my workout

the lobby bar was a great convenience as well

the pool was closed and no good breakfast

no hgtv or kids channels.

everything else was amazing. the rooms are so nice the pool was nice. staff was amazing.

the bar restaurant i was expecting to be a actual dine in restaurant was very unhappy with type of

hotel with gym and outdoor pool (seasonal)

the atmosphere was nice. the kids liked the pool and the gym

room were having loud sec and banging on the wall with the headboard of the bed i also had my 2 kids with me and kept asking what that noise was , ask front desk to do something about it and they

clean room, pool and workout area

my grandbabies loved the pool and the breakfast

kitchenette was useful

the pool was closed.

huge number of unruly kids in halls and public areas

i like that there is a pool they have a ironing board & and blow dryer. big species room & bed

good to see that the room has kitchen but when i walked in the room i smelled oily all around the room

the sleeper sofa and was informed by the front desk that i had to wait an extra day because of laundry personnel

floor was all sticky, and the sink in the bathroom was clogged all the time so we had to use the kitchen sink for everything but everything else was exceptional and things

room had working kitchen full size fridge etc

kitchen items were not in the room

available, great pool, quiet

clean, modern and decent breakfast.

room was clean, bed was very comfortable, staff was nice, pool was open

pool area wasn't clean at the time of the opening of the pool - kids clothes and dirty towels were all over the place

the free airport shuttle was a selling point

i liked everything about this place kids friendly and very nice

my kids loved the pool and we had a good stay

the breakfast spread was phenomenal and delicious

good wifi. the staff was helpful to try to resolve our issues.

hot tub was not working during our stay but the pool was open.

swimming pool and hot tub

wifi worked well

not one time did room service offer me clean towels or sheets

the wifi is confusing and a bit slow.

at how clean the rooms were, how amazing the space was in general, the bar/reception area, and breakfast was stellar

did not attend the breakfast.

location and breakfast

amazing staff, breakfast, all around just a great hotel

quietness cleanliness the setup of the room with a kitchen bed was great elevator was fast there was a great work station to do my study

the bathroom & kitchen were both nicely updated

kids indicated the pool was ok

loved the pool area and overall welcoming of staff

did their best to provide early check in

the pool and fitness room were shut down and my children wanted to get in the pool.

nice sized pool and rooms

horrible room service

least that was the case on the 1st floor)

it seems the room service is done only between customers

breakfast and parking and wifi

comfortable, clean and good wifi. rich breakfast. coffee and microwave available un the lobby.

the pool & hot tub were dirty. both need to be drained & clean, especially the hot tub.

kids were in the pool area up until it closed

attendance at bar and restaurant

i had a good hamburger from room service comfortable bed and quiet

whether it s breakfast or a drink at the bar in the evening, they are fantastic

the free shuttle runs every 15mins and takes about 10-15mins to the hotel

free wifi, free breakfast and free parking were huge appeals

great price quality friendly staff free parking and a spacious room also the bed was great

the beds are comfortable, their breakfast, the pool and gym are nice.

the gym was great too and very spacious

also weather was warm and pool was open

could of used improvement were a few more options for the breakfast buffet at $12 and having the shuttle start at 6am instead of 7am

employee who works in the bar & restuarant provided excellent customer service

i wish your pool would stay open a little longer, other than that it was the best stay ever

microwave in the room and breakfast is not included in room price but was given a great deal by the host at the front desk

having a laundry facility and gym on site was fantastic

com did not mention the pet fee which was huge -$75/night

room was spacious with a small kitchen

we thought it was the sonesta with a gym and pool and continental breakfast.

they got the gym and laundry stuff

polite and helpful receptionists. good breakfast. big room with really comfortable bed.

did not have breakfast, i had to rush to the airport

limited breakfast choices

no breakfast, even though it said was included. there was no breakfast offered

hotel offers free breakfast in the morning and there was only coffee and tea available

felt a bit uncomfortable my kids are older and i would have went out and had a drink or something but i felt uncomfortable

were no changing facilities on the pool or gym so we had to walk back to the room wet and in swimwear

bed was comfortable. nice large tv. fast wifi. quick shuttle connection to o'hare airport.

check out at noon, included an airport shuttle and free wifi.

oppostunity for a late check out and the shuttle service. nice bar and pool area!

when i booked i requested a possible late check out, so i asked if it was possible but he was very rude about it

no swimming pool

gym is dirty and too basic

i would have liked a swimming pool

no hot tub, late breakfast

are spacious and adorable like a little apartment, very clean and comfortable, complimentary breakfast is delicious, and location is close to shopping, restaurants, and entertainment

no free breakfast

the outdoor pool and patio and the friendly staff.

no complimentary breakfast

clean pool area

pool was packed and very loud

pool area floor needed cleaning.

breakfast was excellent & sitting room with murphy bed & small kitchen was great

location, breakfast, room layout, maid service, fitness center

shower/tub needs a slip-proof floor mat! very dangerous! breakfast buffet lacks fruit!

clerks was polite and everything was clean beds was comfortable i also like how the parking was set

clean, friendly staff, easy parking and located where we needed to be.

of the photos the hotel has on their website shows a breakfast tray in the room as if they offer room service for breakfast which they do not

had a problem with the security coming to my door messing my with my kids i was pretty upset she told me it was 4 to a room and i told her only 3 were staying a night

breakfast in a bag. stale muffin and expired yogurt

the breakfast area could have been kept cleaner. the tables were never bussed as people left.

we chose the property initially because it’s dog friendly with reasonable pet fee, but stayed again because the location is great (starbucks less than half mile away) and

screaming kids in the pool and they didn't quiet down even after asking; minor issue though!

good selection for breakfast

thanks to your kitchen staff

location and gym

love the breakfast idea also $10 for adults and free for kids

the kids enjoyed the huge screen

gym,laundry

location was perfect for me…close to my friends muay thai gym

there is a starbucks there as well as a restaurant bar area

no complimentary breakfast available

the room was not cleaned on the second day of our visit even though we requested full room service

restaurant and bar had excellent service

prices were good, facilities clean, rooms and pool very nice

room service and the restaurant was amazing

menu was delicious and the bar was a great place to unwind

very friendly and welcoming reception staff who were more than helpful with late check out requirements for late flight

room

up after a last minute call from the airport, to the staff at the front office, the breakfast bar as well as the pleasant surprise of a clean, new room

they were even able to get us clean laundry with their dry cleaning service on christmas eve

wifi didn't work well either

24 hour shuttle service to the airport so no problem getting to my really arrival

beautiful and spacious room and gym was fresh with plenty of equipment

room was beautiful and overall hotel facilities were high end, including a well-appointed gym and a lovely restaurant with delicious food

of a pain to get to the parking lot if heading in one direction due to how the streets are designed in this area

good breakfast. gym. clean.

and also the spa area

my beginner-swim kids had a great time using the pool

kids running down the hall screaming earlier but again not the fault of the hotel, more the people

the shuttle to midway to hop on the orange line is a real +

the bar was not open in the evening and there was no room service available despite in-room advertising

the pool is tiny too small to enjoy

everything ...the room indoor pool

bad kids ran the hall all night

alot kids running around on the 1st floor!!

room design and comfort. bar/lobby area. gym and pool

pool was very cloudy are kids were not happy about that, the rooms were over priced, air conditioner was very noisy and the

the pool was nice

walking distance to tiki bar and sugar factory!

room was clean, room service was fast

the room was really nice we enjoyed the pool .

the room was very clean and comfortable. the room service was quick and very good.

breakfast was expensive and variety was minimal

wifi hard to get in 1401

the fact that room service was not available

our tired bodies stepped out of the shuttle into the welcoming lobby of the marriott

the pool stays open late and also the fitness center.

option to stream your own subscriptions ie netflix, disney +, which is great when traveling with kids like i was

convenience of the airport shuttle which allowed us to even get the train then

have a free shuttle from the airport and because the description talked about relaxing in the spa and sauna

availability of a late check out to 1 pm

food too expensive in the bar and restaurant

they had a nice gym with lots of weight machines and aerobic equipment that was open 24 hrs

couldn't have asked for more after a 15 hour flight with 3 kids

i love the bar and restaurant

the pool was closed due to covid restrictions.

enjoyed our stay, the pool was nice

all the staff was amazing and the pool was also clean

friendly. efficient. clean. comfortable. good sports bar and good breakfast.

booked at this location mainly because of the fact that my kids wanted to get in so swimming in our free time

was absolutely no bar fridge items for me to eat and also no real coffee

the bar in the hotel

booked at this location mainly because of the fact that my kids wanted to get in so swimming in our free time

our kids always love your freshly-baked signature soft cookies

also you could hear room service talking in the hall outside our room about the other rooms and stuff people have left

just the no room service !

room, the free shuttle service from the airport, the breakfast

free shuttle and extremely nice staff

good room service, complementary airport shuttle, and complementary breakfast

got the best service the only thing i didn't like was the breakfast i had to take medicine and i can't have bread or

close and convenient to airport and shuttle took us right to departures.

they have an amazing breakfast bar! clean and close to food and ammenities.

they have a convenient shuttle service to/from the airport

the breakfast

ich serves all the major brand hotels in the area)runs constantly & was perfect

just for the guy to change my room just for the tv in the other room to be broken too there were kids running through the hallways screaming the pool despite them having the restrictions on the

the shuttle was very small and picked up a lot of ppl at 330am.

for shuttle to airport to pick up son and was told to wait 10 minutes

the shuttle was very convenient

how 100% modern and efficient. great breakfast

and we enjoyed the managers happy hour at the bar in the

great gym for morning workout

friendly staff, big comfortable bed, good pool and gym facilities

location- perfect for family with kids.

close to many restaurants if you wanted to eat out and free shuttle to and from airport if needed

the breakfast was delicious

door heated pool),the bed very comfy

breakfast was wonderful and had a nice variety.

she helped us get the shuttle but before we boarded the shuttle she made us fresh coffee and toasted us a bagel

K1W

they were not serving breakfast due to covid-19 love to eat

just think the room service menu should have more variety

clean and new. shuttle directly to airport from front door

everything and the airport shuttle

the breakfast was ok

breakfast

the pool is so cold that my kids quickly turned blue & seemed at risk of hypothermia

the breakfast was great also

comfortable room good food in the morning the lady that ran the kitchen was very helpful