breakfast was excellent the staff was very friendly and accommodating

convient access to car and late check out

friendly staff and free hot breakfast!!

very clean, comfortable, nice breakfast

great hotel .. wonderful breakfast

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

wifi is stable. but you always have to login again.

there was people just sitting in hallways and kids for a group trip running back and forth

spa prices are over top and not affordable

my kids really enjoyed the big pool

the spa was amazing the staff was kind and knowledgeable

could only go one way when you pulled out of the parking lot. had to u turn to go opposite way.

they have a gym, breakfast and clean room, that's all what i need

great place. good breakfast. nice pool. little older but well kept. staff was excellent.

to access the parking lot when going east bound on north avenue due to a median with no turn through lane

the parking lots were promptly plowed and the inside temperature remained warm

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

parking was least favorable experience during our stay, but located in busy area which houses an

daily room service

liked the stay here especially hot swimming pool (mini and the big one ) (-)the pool wasn't heated. (-)hot tub was out of order, however the pool temperature was very warm so we were all able to enjoy it (+)the beds were nice and comfy and the pool was open late (+) the pool was big and clean (-) pool (-)pool area could have been updated a little the water seemed a bit cloudy and some areas were (+)liked that the property was very clean , had breakfast included in the mornings, had a pool/ hot tub, even had little places close by to hotel to go grab something to eat from (+)clean, pool, customer service (+)clean, comfortable, had pool (-)the pool was a little run down but that's really not a big deal.

the spa and the staff!!!

pool, spa and gym were pretty good. walking distance to shopping mall.

was so amazing from the staff the hotel the pool area and being able to let my little ones and their cuzin have an amazing great

the free breakfast was very good

i wished there was plain scrambled eggs for breakfast, no biggy.

accommodated our request for late check

breakfast, front desk staff

two different bank cards in laundry payment option for dryer

the laundry facility was $3

strong odor of natural gas immanent from laundry room

elavator not working laundry machine out of order

nice laundry and vending

laundry not working and i really needed it

laundry facilities

breakfast was good good coffee and nice people.

the breakfast was a full continental, and it was convenient having free wifi/parking/breakfast close to chicago

and coming back to chicago, here is the best place for price, comfort, cleaniiss as well as the pool being open

a little hard to locate. an on-site bar would always be nice.

), the modern super clean rooms, the bar offering local brews, and the spacious, fully equipped fitness room made this our most

clean. had a pool and gym.

offer free offsite gym pass for guests who prefer gyms with variations of fitness equipment

no breakfast

breakfast is not good

breakfast

rooms were nice and clean they had a pool it was being serviced due to covid and they had scheduled times and it was really nice the way

breakfast and pool

free breakfast, convenience to woodfield mall

we loved that the lobby had a bar that was open in the evenings and we were each given a complementary drink ticket

00 for candy bar that was charged to my room when i could have got cheap from a store

super clean rooms & great location! kids loved the pool :)

my kids love the pool the most

i have got late check out per request

well equipped kitchen, light & airy bathroom

kitchen was fully stocked,great

love the kitchenette the furniture is excellent

laundry facilities were difficult to use and partially out of order

this one the rooms were great, parking was great, and having a full kitchen furnished with dishwasher, stove, pots and pan, etc

the kids liked the pool alot

the pool good food and service nice rooms

my kids loved the breakfast and the front desk attendants were very nice!

it was nice to have an indoor pool for the kids to enjoy

the pool was great for the kids

very nice hotel, great gym

very helpfull staff and allowed us an early check in

easy access to room and pool

pool was super small (think extra large hot tub) breakfast- finally asked for a refund, 45 min

the fitness center & pool.

the spa jets were weak.

liked the spa tub in the bedroom and the public pool and hot tub was nice

the gym was closed when i needed to use it when requested for help i was told it was opened while it

room and breakfast

we stayed in a spa pool suite and it was was perfect for our anniversary

in the evening bad quality of wifi

no room service which was weird

however, room service was good, coffee was great

pool open early and close late, free wifi, free breakfast.

tal stranger), we pushed 1 and all three of us were lost for a minute, faced with a pool and fitness room

the bar was not open

friendly staff and allowed early check in

then restatred by 630 am, plus the screaming, normal laughing and carring on no problem but these kids just screamed next to door at top lungs for no reason, yes we could hear everything because

my kids can’t even use their ipads

the pool and staff were awesome

don't provide shuttles to chicago ohare airport

breakfast because bar and kitchen closed die to covid

had like 4 younger kids playing hide and seek till 11:30

the workout area and pool, the cleaning staff, free parking, the powerful shower head, and the bar downstairs

this hotel and staff set the bar and standards high

on the 3rd floor was out of service ud83dude14 i'm not an early bird, so i missed the free breakfast

no breakfast or pool because of co vid

property had a fitness room which was well equipped and it was close to a number of eating and drinking

the free breakfast was good

microwave and refrigerator. easy access to internet. workout room. nice breakfast.

pokeman gyms and nice place to stay

eggs were chewy, didn't taste fresh. rest of free breakfast was great!

breakfast choice awesome.. pleasant workers.

selection of breakfast, nice area, right behind a gas station and down the block there's an amc movie theater

the breakfast was very fresh

elevator was in bad shape by the pool area, very beat up and needs to be updated

clean hotel and room wonderful staff very good breakfasts experience went beyond my

nice breakfast and bar area

the pool was nice

rooms, friendly staff, comfy bed, good location right off freeway, great breakfast, my special requests were accommodated

i like the place i wish the pool is bigger and the gym as well. i'll come back again

pool was a little small and the breakfast was one entree instead of a buffet style

i did not use it but the pool looked tiny.

the pool was smaller than expected.

decent gym, pretty cozy feel

breakfast could have been better

affordability, breakfast and customer service.

it was my second time staying and my kids first

breakfast is great, close to the airport, well maintained and friendly.

the breakfast is great, such variety for all types of

pool could have been better cleaned.

and also the pool/ spa area was wonderful to go and relax your body

butter they had was cold,so to put any on toast or a waffle was impossible not good ruined breakfast

guests that checked in friday night were loud and let there kids run up and down the halls til all hours of the night

my beginner-swim kids had a great time using the pool

breakfast selection kids loved the pool and there was always towels available and you needed a key to get in and out staff was

the bar and the desserts downstairs are great additions at this price

only one kids channel too

went to the hotel just to take the kids to the pool

the pool was out of order!

breakfast was okay. my kids are picky eaters, so they did not care for it much.

my kids love the pool the rooms made it feel like we was at home love it

my kids love the pool the rooms made it feel like we was at home love it

scrambled eggs and bacon weren’t on the breakfast bar.

i like the design of the rooms and the extra sink & kitchen area.

only thing i did not like is the fact that the hot tub in the pool area was closed

need more hooks or towel bar in bathroom

cleanliness of the room, gym, pool

it had an on-site bar and restaurant which were very good and the location was good for o’hare

the staff was helpful, and the gym was well-equipped

stocked kitchen with cooking supplies

loved the kitchenette

staff & attentive staff, clean laundry & workout room, updated appliances in the room

there is a gym and laundry room available to guests, which is nice

there is a gym and laundry room available to guests, which is nice

clean room and around nice clean pool.good breakfast and very helpful customer service.

location, breakfast

pool was dirty the morning after

breakfast. 24/7 reception service

pool was very crowded and had to wait for towels.

the bar was closed during my stay

from highway, super comfy bed, clean facilities, on site bar and grill

didn't have free continental breakfast. the pool had flies in it.

pool very small . bathrooms outdated needs some attention .

the pool was small, a fire pit outside would be nice, no hot tub, bar closed early.

the bar was closed due to

friendly front staff -great pool

no hot tub, but even without we enjoyed the pool and how warm it was.

i loved the location. how polite the staff was the breakfast, pool. very comfortable

relaxing, peaceful, has swimming pool and fitness center

we overlooked the lobby and bar area

small indoor pool

no free breakfast

nice to have a restaurant and room service

clean, car rental inside hotel, location to stores and food, and helpful shuttle service

the breakfast was awesome my kids loved the selection

free parking, internet, and breakfast

good free breakfast and the pool seems a hit with kids

bacon for breakfast

breakfast was delicious, too

hotel staff were great, but this hotel is not super close to o'hare even though they offer a shuttle

the shuttle was unavailable when we needed it.

would be nice to have an airport shuttle

one of the shuttle drivers was texting while driving with 7 people in the car

nice hot tub/pool area! room was clean!

kids would have liked a game room, but parents saved money & kids had their tablets to play games

breakfast gym facility access process

breakfast was great. staff was great! kids enjoyed the pool.

staff was super friendly. loved that it had a bar / food available till midnight.

the pool was really nice for kids

in was a breeze and the pool was clean and quite big

the little cafe/starbucks, pool with towels on tables, sitting area with fireplace, aveda shampoo, evian water in room, very

convenience as we were there for dance free shuttle to woodfield mall and surrounding shops

only two things i did not like was the pool could have been warmer, and at 5:30 in the morning there is no place in the hotel to get

( the kids

pool could be a little warmer

pool was open, hot tube was closed

wish the pool was bigger.

the pool area was superior, lobby was beautiful; they even provided business and exercise rooms

the room was very clean and the pool was nice

everything was great other then being cold in the pool area

clean hotel and breakfast was great

great breakfast great customer service

we loved the pool!

pool and hot tub was clean

where bear white) sliding

gym, breakfast was closed

parking facility is good and value of

what gym has an odd number of dumbbells

wifi was acceptable but far from ideal, as i couldn't recommend if attending online training or

it was a great room but the pool was amazing, kids had a great time

room service tray/dishes never picked up after 24 hours plus

it was a great room but the pool was amazing, kids had a great time

staff were fairly friendly bed was comfortable good equipment in gym

the parking lot was confusing and it wasn't alot of space

very nice breakfast!

meat was not really tasty, the rest of the breakfast was really good

very convenient, very clean, stylishly furnished room and very good breakfast

the staff was wonderful, the room was exceptional and the breakfast extra tasty.

breakfast was very good and also you can take any time coffee if you wanted

was very friendly, room and hotel were clean, and the breakfast was good

pool is smaller than it looks in the picture but it was nice

the comfortable beds, breakfast and quiet place

the breakfast was grab n go, which is completely understandable for the current situation

slamming doors and allowing young kids to run around like a playground while the parents did nothing

more food options for breakfast.

there was no breakfast available. ud83dude22

breakfast was good, internet excellent with high speed, only that i had to pay to use fridge n

front des was sparsely manned and there was no breakfast on sunday morning, that i had expected

limited breakfast choices

the wifi is poor the cable channels is poor the tvs need to be updated

i have 2 kids with me, so total 4

drinks in the lobby bar were very expensive

went down to the bar the first night and the gentleman at the bar was very accommodating with the ice, the second

the pool was closed and it felt a little run down.

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

great location, close to o'hare, expressways & restaurants. great bar on premises.

very clean, well located hotel. nice pool, great breakfast and restaurant

the pool was good for kids

only microwave available is at their snack bar area, near the pool

the pool was nice

should have been warned that there would be a charge for parking

parking

the door leading from the parking lot to the hallway was supposed to be locked, but never was

the swimming pool was amazing

pool was cold.

machine stuck and clunked so i only used for a minute instead of working out as planned, and the pool could have been warmer

staff was great and breakfast was good but would like to see some bacon and biscuits. but good

pool. 3 am breakfast bag. coooooomfy bed. quiet.

location, excellent service by all staff members, and fantastic breakfast buffet.

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

pool was warm.

the gym had one working treadmill out of 3

they took out the hot tub and the pool was small.

pool

the breakfast bar was delicious

i didn't have breakfast. however great customer service

free parking. our suite was perfect size and bed super comfortable. extra clean and towels.

didn't have breakfast

some of the gym equipment was a bit dysfunctional

went to celebrate my daughter's 10th birthday and the gentleman put us right across from the pool

breakfast time was so fast and early wish it had a pool or hot tub

great stay and great breakfast. great staff as well

no free breakfast due to covid but they did have juice and coffee

i overslept and missed breakfast, but it was still offered to me

i was a little confused about the breakfast timing or what to do during breakfast.

pool should be more heated and the pool area

pool and hot tub water are checked daily and pool area is always clean

kids running on the floors all day and night keys not working to room poor lighting in th

cleanliness, courteousness of the staff, indoor swimming pool and exercise facility. location

and bar would have been better

my grandbabies loved the pool and the breakfast

grandkids love the swimming pool

pool needs a adult time adults who pay to relax can not enjoy swimming with kids yelling jumping in as a paying adult i wanna be able to relax and enjoy my

i like that there is a pool they have a ironing board & and blow dryer. big species room & bed

we love the pool

i also like that there was no pet fee for bringing our

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

equal quality competitors have better breakfast options and fitness equipment

wished we had a chance to check out the pool and fitness center

front desk staff was great to arrange shuttle pickup from o’hare airport

took a little longer then expected to get from the airport to the hotel because the shuttle was busy when we arrived

shuttle service to and from the airport is a great plus for this hotel

beds, great room service and friendly customer service at front desk, good value, nice shower and bath, sofa

comfortable n quiet n great breakfast

least that was the case on the 1st floor)

the lobby and breakfast area is beautiful

od breakfast), free parking, free coffee all day,

welcoming and profesional , we were checked in quick and easy, and i'd like to give kudos to the breakfast server maria whom was awesome , she was very attentive and profesional and always made

i also liked the free airport shuttle and the pool and hot tub

amazing customer service thank you for accommodating early check in

the gym

pool and hot tub were great!!!

the room was clean, and the beds were very comfortable and the breakfast was good.

great breakfast, very very clean rooms, comfortable beds and pillows

bed, cleanliness, pool, gym, breakfast… basically everything about our stay

pool area wasn't clean at the time of the opening of the pool - kids clothes and dirty towels were

great breakfast

the full kitchen was well equipped allowing me to maintain a healthy diet.

breakfast is all one could ask for

kitchen supplies were minimal but possible to supplement from the breakfast

did not have breakfast covid

did not attend the breakfast.

no complaints other than vending machine not working guess its just to make you order room service or get directly from them

there is a starbucks there as well as a restaurant bar area

delicious warm cookies on arrival. very helpful staff. wonderful shuttle, gym and great room.

bar say they wasn t affiliated with the hotel wouldn t let is get wine glasses the bar is

the restaurant and bar were fantastic

the pool and hot tub were awesome

great breakfast and amazing staff

everything!!!!! loved the jacuzzi in the room!! the continental breakfast was delicious too!

bed very comfortable. breakfast was great. friendly staff.

room was nice, clean, bed comfortable & the best part of 3rd floor was not loud with kids

thanks to your kitchen staff

the kitchen

she allowed me to stay on and have a late check out when i over slept

rooms were great, as well as bfast buffet & pool.

that the pool was never opened in the summer