comfy beds and the room was quiet. friendly desk staff. ample parking.

bed was great. the bar was quiet and warm.

the bar was stunning

have been nice to have a nice quiet comfortable lounge to sit in - the bar area is very

room service was great and the hotel staff was over the top

the pool and spa facility were great and a pleasant surprise

my kids were kept up by the barking

the stay very clean had restaurants late check out indoor pool i just loved everything about this hotel would definitely book

excellent gym we really enjoyed our stay

pool and whirlpool were big

hotel food and bar service very

no grab bar in shower. hand soap too small. soap in shower mounted too high.

onsite bar and dining was closed due to covid.

well to no fault of there own but because of covid the bar was not open

just that the bar wasn't open lol

kids and myself were disappointed with the cleanliness of the pool

helpful desk and bar staff

there was nothing not yo like although there could be a washroom in the fitness center

pool workout room bar food

i couldn’t even let my kids in out of the pool unless an adult was holding their hands the

spa services were wonderful

had spoke to someone at the front desk about a late check out and had confirmed the time

ordered coffee room service 6am didn't show up till after 7am

of room service extremely helpful during my stay very professional and knowledgeable

or microwave in our room so i contacted the front desk to ask could i use the fridge for the mini bar and take everything out

the dining room and bar area was extremely nice

would be helpful to have something in the room that talks about breakfast hours, room service, restaurant hours

also ordered room service and wasn't told i had to pay with cash until food arrived

location bar and bartender was nice

the snack bar was very limited or barely stocked and very inconvenient

also, best breakfast ever

nice staff. breakfast offerings were great.

more equipment in the fitness room.

friendly service, sparkling clean, cozy rooms, excellent breakfast

quiet and clean. delicious breakfast. bed linens were very comfortable.

i'll just say i'm glad we didn't have the kids with us

cards to the rooms kept not working to many unattended kids took over the pool and staff not doing anything about it kids running up and down hallways all

a great bonus was the self-service laundry room very convenient for longer stays

decent breakfast

the gym was out of service, and this was the main reason i booked the place because it had a

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

nice room very clean. the pool was nice also oh and the breakfast was outstanding

room was nice, staff was friendly, pool was warm... location was perfect for us...

the pool room was a little small but nonetheless very relaxing.

pool was nice, my daughter had a great time

we stayed three night and they didn t provide room service and the ran out of towels

short stay so didn't make use of many of the facilities other than the gym which was good

room service comes every fourth day so if you re staying for 2-3 nights you need to call for

the front desk staff amazing the room service amazing every thing was amazing!!!!

the bar and food

parking a concern if you re holding an event.

location, breakfast menu.c

no complimentary breakfast.

jus the pool being closed but thats cause of the covid-19. so none really

i wish they had a free breakfast for guests.

my favorite part was the views and the pool

the gym equipment needs to be updated.

ds using it as playroom)

my kids love the indoor and outdoor pool. staff was extremely friendly especially the manger.

found it a little crazy there was a delivery fee for room service

liked the fact that it had a full kitchen and living room area

isn't enough parking for everyone staying at the hotel

they even have free washers & dryers for guest laundry

mismanaged parking, some parking spots were blocked by a truck and a fancy car making others park in street

the breakfast wasn t good. the sausages were half done, the breakfast should be improved.

also, most hotels have a coffee bar and don’t charge you $4

grandchildren enjoyed the pool

wifi was a little spotty (it wasn’t an issue for us (adults) - my kids like to wind down and watch youtube kids at night before

pool was closed and no notification was given

pool could have been open when we returned that night but, it was expected to be closed at 11:30pm

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

restaurant/bar

the facility's bar and snack shops still closed but this is a great spot for a business traveler

small bar inside

size of the room, the staff was pleasant bar and restaurant available on property, didn’t have to leave hotel, to get a meal

location and gym was nice

clean property and rooms, bar and restaurant on site.

close to slot of things. the bar tender was great and we had fun.

restaurant and bar on site .

the wifi connection

elevators did not work, i was there for 4 days and three nights and they served the exact same breakfast each day

location ideal re parking; close-by super target, quick drive to loyola medical

parking was ample, staff was very nice and friendly

breakfast was great

no hgtv or kids channels.

on site bar and restaurant.

furthermore, i must admit the agent that verified the pool was available for the kids was a plus she was excellent

beds could’ve been bigger at least queens, microwave in the room would have been nice, a nicer, gym and pool

the swimming pool water didn’t look that clean.

in to s dirty room, dirty diapers all over kitchen, floor filthy, counters sticky, counters and chairs dirty

kitchen items were not in the room

bed looked comfy enough, kitchen was as expected

laundry on site.

where the hotel was . size of the room and miniature kitchen . multiple entrances .

we used the pool

bar was superb and stay was comfortable and enjoyable as always

swimming pool and hot tub

well didn't expect to see so many in the pool at one time for such medium-size

we enjoyed our evening meal via room service

the bathroom & kitchen were both nicely updated

the breakfast was very delicious everything was wonderful we also loved the kitchen

did not have breakfast property was nice rooms could be a little bit bigger

thank you so much rebecca also the kitchen had a full stove-oven and broiler included

did not have breakfast covid

gym needs updated working equipment and ideally a camera for security

the machines in the gym could be updated

i wanted room service daily.

room service can be better

wifi signal very week

the breakfast was very good, clean and well presented

kids indicated the pool was ok

the only thing that was disappointing is the pool broke right before we got there

it's only 20 min from home, it was the perfect place for our mini vacation for the kids to enjoy some pool time

fitness center had funny smell

room very spacious and bed very comfy, bar staff friendly and informative

nice grill restaurant in lobby area, nice breakfast area too

also no bar where u could get a cocktail

i was charge for an additional 30 minutes after asking for a late check out

the outdoor pool and patio and the friendly staff.

breakfast was excellent & sitting room with murphy bed & small kitchen was great

pool area needs vents the chlorine was very strong and the remotes in the rooms need changing

pool was packed and very loud

outdoor pool was closed.

breakfast was great. i liked that three mornings in a row were different varieties of food .

my kids relocated from california to illinois for my sons job

i would have liked a swimming pool

they advertise the gym in the hotel, but in fact, that is one small room, with just a few things to do very pure

breakfast is out-of-this

i love that there is free breakfast every morning

rooms were great, as well as bfast buffet & pool.

was decent and they still had the pool open

this is based on facility condition, peaceful rest and breakfast food options

busy restaurant and my room happed to have a window facing it, so i got a lot of noise from their kitchen staff

screaming kids in the pool and they didn't quiet down even after asking; minor issue though!

the room, pool, exercise room all too shelf

the pool was nice, the rooms were great, the staff was helpful!

and dinner menu, as well as bar provided great choices and exceptional service

nice upscale area and great lobby and bar area.

nice shower facilities, fitness center nice

woman at the pool was playing loud obscene and inappropriate music

the breakfast was fantastic and a great value!

then security comes at midnight, saying the received compliants about kids, but it was the large families across the hall as my kids where asleep

some of the gym equipment was a bit dysfunctional

room service food was awful, and the room service manager on the other end of my call was very

wasn't working for room service or any other service we reported that

our key cards were working for the room and even when using the gym

is always nice to have a free breakfast included with the room even if it is only something

restaurant and bar had excellent service

the room was not cleaned on the second day of our visit even though we requested full room service

very friendly staff. room was spotless and smelled fresh. pool was so relaxing.

location was a bit isolated. but they had a shuttle

t work in the gym, i tripped on one because the belt wasn

there was no continental breakfast

we wished that the cocktail bar was open later in the evening

hotel with gym and outdoor pool (seasonal)

we love the pool it was so nice and clean and the hot tub was so relaxing

cleanliness, courteousness of the staff, indoor swimming pool and exercise facility. location

nice lobby and bar and very comfortable bed. quiet and used the workout room and hot tub

the pool was warm clean and open late. nice size tv and very clean roo with a great view.

love the breakfast idea also $10 for adults and free for kids

the kids enjoyed the huge screen

gym,laundry

location was perfect for me…close to my friends muay thai gym

location and gym

the breakfast area could be larger. it is a popular hotel and the dining area was busy.

the room was spacious. tv was upgraded for internet. breakfast has a lot of good choices.

had a spill in it, kitchen area smelled like popcorn, and there was a slight gnat issue in the

wanted to use the pool, but not enough time, will do in the future.

great breakfast, clean rooms, quiet.

shuttle was very helpful as they even arranged for me out off thir operating hours

room was a good size and they gave us a free early check in this hotel offers a free airport

location and free shuttle to the airport

close to ohare, the free shuttle.

airport shuttle they have too post online how it work and explain the shuttle available only on call me and

pool area wasn't clean at the time of the opening of the pool - kids clothes and dirty towels were

liked the breakfast and the pool

asked about towels for the pool and was told one per persons yet there were no towels at pool and kids yelling at

lady in the night offered me a late check out bc i missed my flight

their pool was working, room was clean and i was given extra bed sheets and towels

the pool and hot tub were nice, in the evening it was filled with a lot of children and the room echoed

the shuttle drivers were very accommodating and punctual

i loved the pool the breakfast was good the shuttle service was great.

the shuttle situation

the kids really enjoyed some time in the pool

hotel offers free breakfast in the morning and there was only coffee and tea available

there was no breakfast available. ud83dude22

polite and helpful receptionists. good breakfast. big room with really comfortable bed.

no breakfast, even though it said was included. there was no breakfast offered

did not have breakfast, i had to rush to the airport

shuttle at 5:30 am, complete hot breakfast at 5 am, friendly daytime receptionist and driver,

clean facilities, breakfast included & huge bathrooms

breakfast was awesome

the breakfast

great shuttle service, good breakfast, really nice staff

no breakfast, and the customer service isn t that great

very good breakfast!

friendly room service

ol and hot tub) is very convenient to use 7 days a week and both are really good to

kids running down the hall screaming earlier but again not the fault of the hotel, more the people

our room there were not enough hooks or towel bars to bar able to have my clothes and wet towels hung up -- i had to strew them over chairs and

is located in a great area, just steps from other restaurants, shops and bars

we found the overall independent, non-corporate/chain feel of the hotel charming, and the bar staff at the connected restaurant was very friendly

my husband’s suit and dress shirt to the laundry to have it pressed before a family wedding

on-site restaurant and separate bar were very nice

the hotel bar, the room was very nice location was perfect for my needs parking was good, staff was good

arriving at 3am with 3 kids the staff went above to help us get settled as fast as possible

stained furniture, old carpet, sinking bed, bad plumbing, no soap, dusty vents, no wifi connection for tv, no information leaflets, service desk

wifi signal was weak, intermittent and slow

arriving at 3am with 3 kids the staff went above to help us get settled as fast as possible

breakfast many option, nice warm pool, good wifi, rooms were clean. will be back soon. thanks

the night stand, very sketchy activities were going on cigarettes butts everywhere outside the fitness center was nasty and a joke the breakfast was ok the toaster didnt work the microwave didnt

there was only 1 towel where i had family of 5, when i ask the front desk person, she said the room service is gone for the day and she will bring the towel in half an hour

breakfast was good good coffee and nice people.

the fitness center is closed, the soda machines did not work and an elevator was broken

we didn’t try the pool because it was being well used by kids when we were there

i like the big space to have breakfast. the menu was good, there were good option for kids.

i do not think the staff was equipped to deal with all those kids

asked one of my kids to take a muffin she had touched-even though it was packaged

the complementary breakfast was good, jacuzzi was nice & hot my kids loved it

in was great, the room was big and clean, we were tired so we even used the kitchen

accept pets and a pet fee is due

i like the that it has a gym and laundry room

room is spacious and the 24h airport shuttle service

free shuttle to airport

their website, it says that the gym is open 24hrs

staff were friendly, room service was quick and food tasty

the pool also is very good if you are traveling with kids

then our kids could spend extra time at the hotel pool instead of sitting at the airport

room service not available restaurant closed and the worst and entire group of us who arrive at

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

pool temp could've been much warmer as the cleanliness of the pool room could have been

good position, good prices, comfortable room and very good breakfast!

accommodated our request for late check

excellent neat with bar and indoor swimming pool

pool was cold for indoors!

1130pm someone in our hall kept letting door slam at least 7 times and this morning at 730am kids running and playing in hallway with no parent around so to say we woke up early and just left

the pool was opened,,,and we did not know this

pooll

kids loved the pool.

when allowing customers to book for some big school event they should find a way to keep the kids away from customers

pool, gym and ping pong table. spacious rooms.

the pool could have had a whirlpool spa for us older people

the service in the bar was almost non-existent

it appeared the room door had been attempted to be forced open and the swing bar door latch on door was damaged and there was tape over the area where it attached to the door

very comfortable bed, overall great place and would stay again. pool was nice too.

it was in close proximity. there was an indoor pool. the price was right.

very quiet, very modern, nice to have a shuttle service to golf course,

the bar is expensive for simple things

a pool and gym available

they even have a excellent food station and bar that's open almost all day

being right at the airport. salad from room service was great.

breakfast was also pretty good, and there was wifi and comfortable beds to sleep in which was the most important part to us

big gap under room door, more than an inch, room service a little pricey,

be careful; you may need to pay for wifi.

staff didn t tell us wifi wasn t free unless we join hilton honor

great place. nice bar and restaurant to be at if you have some time to kill while on the road.

i ordered in room service, which had two extra service charges on it

the amenities are always well kept, especially the pool and hot tub

rooms were very clean, professional staff and the amenities were great, especially the bar area

how the pool schedule is set up

nice breakfast and courtesy of the entire staff.

jetta pool in my room(136) didn't blow as hard as the room(135) i had last month

great customer service, great with accommodations for your stay, free breakfast 6am-9am.

good morning breakfast!!

good breakfast clean room nice facilities including pool and gym comfy bed friendly staff

ings the hotel offered parking,deposits,room service,etc)

menu was delicious and the bar was a great place to unwind

close to the airport, due to coronavirus shuttle bus didn t work but they make an exception for us

up after a last minute call from the airport, to the staff at the front office, the breakfast bar as well as the pleasant surprise of a clean, new room

very friendly and welcoming reception staff who were more than helpful with late check out requirements for late flight

my two small kids asked the wife and i what that smell was

the shuttle to midway to hop on the orange line is a real +

the hours of the pool and the breakfast

no bar or kitchen/food

i wish the pool space and the pool could have been bigger. it was nice but it was only up to 4'6