for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

didn't like that we had to leave out of the hotel and walk over to the pool, and spa facility, if there had of been bad weather we would have gotten exposed to the

could have been more lighting in the room and the spa was closed

charge additional for wifi, it was a lot of walking before you saw an elevator, which they were so small; could barely

no free breakfast

my toilet in the first room i was in over flowed and me and my kids had to switch rooms at 2am because there was no staff on duty to fix the problem

very clean, comfortable, nice breakfast

easy checkin and breakfast

breakfast was excellent the staff was very friendly and accommodating

breakfast was perfect.

were able to check in 3 hours early without an early check in fee

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

the free breakfast was very good

i wished there was plain scrambled eggs for breakfast, no biggy.

breakfast, front desk staff

excellent neat with bar and indoor swimming pool

great price, very nice breakfast, pool and gym, and helpful staff

adjacent event center, sports bar and cefalu at the end of the complex all compete for the same parking

young lady preparing breakfast was awesome

people were smoking weed in the parking lot. the pool water was murky and the hot tub was dirty.

there was not room service available and everything was closed

better parking for guest

elavator not working laundry machine out of order

the laundry facility was $3

early check in, clean room, pleasant staff, lowest rate in the area

nice laundry and vending

two different bank cards in laundry payment option for dryer

i did want to use the pool but i understand with covid that wasn't an option

price inconvenience. breakfast the next morning was great!

there was plenty of options to choose from for breakfast

and coming back to chicago, here is the best place for price, comfort, cleaniiss as well as the pool being open

breakfast was simple but ample and filling

well maintained , clean and the staff were very nice. the breakfast was also good.

it's newly renovated and the breakfast was great.

very good breakfast bar

m, pool).

large rooms, friendly staff and great hot breakfast

good breakfast. gym. clean.

my beginner-swim kids had a great time using the pool

big-it's basically a kiddie pool, measuring 4 ft at the deep end and comfortably fitting maybe 6 kids at once

and also the spa area

during check-in i was asked how many times i wanted room service to clean my room

the pool was great for the kids

splitting the room was not great, a big room should expect more people (especially families with kids) and it would be nice to watch separate things

breakfast was wonderful

the fact that the restaurant was very close it was very clean facility it offer a full breakfast every

swimming pool was available on a reservation basis which worked well

i know covid is going on so it kinda sucked the bar area was closed.

a lovely view across the lake , a very welcoming lobby area with modern stylish furnishings , bar and grill is very good with good choice of wines

pool was open had amazing time with my family of

loved the bar at the hotel, liked the pool,liked room service option

the bar was closed due to

would be nice to have an airport shuttle

no free breakfast. no shuttle to airport.

facilities and cleanliness of the hotel shuttle bus service to airport

the bus shuttle from the airport did not arrive at the reported time

courtyard, fitness center, bed, balcony

no pen or paper or wifi or microwave to heat up food

was a bit sad that room service wasn't available but the food itself was great down at the bar.

no room service

every night the pool was crowded with little kids and my girlfriend and i had no way to relax

pee and has visible throw up on the side of the toilet, the staff were impatient, i asked for room service, towels and sheets and no one came until i called down 3 times from my cell phone, the

rooms were nice and clean they had a pool it was being serviced due to covid and they had scheduled times and it was really nice the way

breakfast is not good

a hour later she put us in an upgraded room with a kitchenette

breakfast and pool

had to make a reservation to be able to use the pool

limited breakfast choices

breakfast was good, internet excellent with high speed, only that i had to pay to use fridge n

polite and helpful receptionists. good breakfast. big room with really comfortable bed.

hotel offers free breakfast in the morning and there was only coffee and tea available

breakfast wasn't so grand with a lot of variety

left at 6:30 and breakfast started at seven which i believe is very late especially when the people are staying

breakfast was good and room was very nice

wallbox ev charging stations!

offer free offsite gym pass for guests who prefer gyms with variations of fitness equipment

clean. had a pool and gym.

love the kitchenette the furniture is excellent

just a lovely clean spacious hotel with a gym a d cheap fast laundry. friendly staff.

the laundry room was easy to use with the app instead of coins

everything especially the kitchen

laundry facilities were difficult to use and partially out of order

breakfast bar could use some improvements

pool was warm and my kids kept wanting to go

the hotel bar wasn't open on sunday night

they also have a guest laundry where i could wash my clothes

was different and they were very accommodating because i really wanted an adjoining room for our kids and they made it happen

on the 3rd floor was out of service ud83dude14 i'm not an early bird, so i missed the free breakfast

no breakfast or pool because of co vid

do to the covid 19 there was no complimentary breakfast offered.

elevator, ice machine, vending machine, fitness room equipment were all out of service

breakfast, room size, comfortable

very helpfull staff and allowed us an early check in

pool was super small (think extra large hot tub) breakfast- finally asked for a refund, 45 min

also, lady that checked us in could have pointed out we would be next to the pool

large rooms clean pool area great staff

the fitness center & pool.

the staff was friendly and the breakfast was great as well

overall was a great experience and my kids enjoyed their

the hot buffet breakfast and pool are open and in use and everybody is just fine, unlike other places that shut everything down

breakfast could have been better

desk numerous times because our key wouldn’t work for the side door (closest to our room) or gym

breakfast because bar and kitchen closed die to covid

while swimming one of the pool light came out of the side of the pool with exposed wires while my kids and several others were swimming thankfully no one was hurt during the process

i arrived at 10 am and asked for the free shuttle service they provided, the staff immediately said “no, it’s already passed the time”

don't provide shuttles to chicago ohare airport

pool was a disappointment for my kids who were looking forward to swimming on vacation

pool size for this size of a hotel is a joke

it has an indoor pool and breakfast included.

rooms were spacious clean and nice i like the pool and like having to make a reservation

the pool area was very cold. it cut our pool time drastically.

pool was a little small and the breakfast was one entree instead of a buffet style

my kids have food allergies so the full kitchen was extremely appreciated.

24 hrs hot water, coffee and tea available, gym and washing machine avaible too

the pool was a bit small. with about six kids in it it started to feel crowded.

breakfast was good. beds were comfy. staff was very nice. amazing experience as always!

pool was too small.

my boys loved the indoor pool and my husband enjoyed the free beer in the evening

the kids were able to swim most of the time

pool was a little small but did the job

pool is a little small, but kids clear out late at night for an adults only quiet time experience

the breakfast and guest was amazing

rooms were very clean and updated and they had a really nice bar downstairs and played music

this hotel for the pool for the kids

it was nice they had bar downstairs it was very clean

fitness center wasn't open and breakfast wasn't available but during the covid pandemic it's

pool

nice lobby and bar and very comfortable bed. quiet and used the workout room and hot tub

the atmosphere was nice. the kids liked the pool and the gym

the atmosphere was nice. the kids liked the pool and the gym

and bar would have been better

pool should be more heated and the pool area

the shuttle to and from the convention center was great

the wifi kept cutting in and out

i loved the free shuttle, the friendly staff, and the updated rooms

didn t drive and weren t able to get a shuttle to the city

spacious, quiet. free parking a plus in chicago.

not a lot of variety with breakfast

staff was super friendly. loved that it had a bar / food available till midnight.

noise, beds not comfortable, gym very small and no room or equipment to use.

breakfast

served a hot and cold breakfast to my significant other and myself when we both preferred a hot breakfast

that said, there was a second sink in the kitchen area, so i don't know why the bathroom sink couldn't be inside

i like that there is a pool they have a ironing board & and blow dryer. big species room & bed

the kids loved the pool and weight room

the top floor and they gave it to me and i could see the city of chicago everything was great my kids liked the breakfast a

variety of breakfast items.

breakfast was great, as was clean and even with hockey team starting at the hotel it was a nice and

pool and fitness room and a business center if you want it

bacon for breakfast

everything is great! the breakfast is great !

andy and christian were amazing getting us an early check in due to extremely awful experience at a different hotel in the same city

there was no room service for people who were staying multiple nights

woman at the pool was playing loud obscene and inappropriate music

on the first floor right next to the workout facility and right around the corner from the pool great location

as it is near i88 355 close to oakbrook mall and eateries room was clean bed was comfy plenty of parking

amazing complimentary breakfast and happy hour drinks

only thing i did not like is the fact that the hot tub in the pool area was closed

pool kind of dirty

cleanliness of the room, gym, pool

their pool and their gym were big enough to spend some time training or playing with the kids, the pool was really warm,

the pool

only two things i did not like was the pool could have been warmer, and at 5:30 in the morning there is no place in the hotel to get

hair around drains in pool area but was cleaned by the next morning so this is neutral not negative

the location was great for uber pickup and i saw there was also a shuttle, which is a nice touch

we specifically requested a pulled away bed for our two kids since our babysitter sintuation has changed

the indoor pool and hot tub were clean and warm

very professional staff, huge room with great amenities, plenty of parking, amazing kitchen and bar staff, clean & neat lobby and quiet and serene surroundings and location

i have 2 kids with me, so total 4

gym, pool, location easy to get around

seems to be renovation work going on and limited pool or fitness and no resturant

went down to the bar the first night and the gentleman at the bar was very accommodating with the ice, the second

breakfast better than other hi express stayed at

breakfast was very good and also you can take any time coffee if you wanted

very nice breakfast!

breakfast and location

staff are very friendly and meet the customer wants. breakfast is excellent

we loved the in-house restaurant and room service!

location was perfect for my events. wifi was a great connection.

facilities were falsely advertised, no pool,restaurant, or gym

gym, breakfast was closed

good nice hotel. no parking problem.

no free breakfast due to covid but they did have juice and coffee

i overslept and missed breakfast, but it was still offered to me

early check in was possible

breakfast time was so fast and early wish it had a pool or hot tub

i was a little confused about the breakfast timing or what to do during breakfast.

pool with temps warm enough for the little ones

free coffee and breakfast, work out room, pool

nice gym

wish they had a fan in the gym

gym had a small water leak in the ceiling

only microwave available is at their snack bar area, near the pool

the pool was very nice and clean

the pool area was the best hotel pool area i’ve ever been to.

was very comfortable, the pool - omg the pool - was like bath water

went with kids; ugh

the door leading from the parking lot to the hallway was supposed to be locked, but never was

parking

the hotel was great! the pool was warm and the beds were perfect.

booked directly with hotel so we could get a late check out - when booking they said it would be perfectly fine now the staff is extremely rude

the swimming pool was amazing

having a warm breakfast in the morning!!

no pool, tiny gym. staff not the friendliest

eggs were chewy, didn't taste fresh. rest of free breakfast was great!

pokeman gyms and nice place to stay

i smelled the breakfast but didn't see it nor did anyone offer lol

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

location, price and excellent breakfast

great room and pool

rooms, friendly staff, comfy bed, good location right off freeway, great breakfast, my special requests were accommodated

nice and small, liked all of the breakfast options for picky kids :)

clean hotel and room wonderful staff very good breakfasts experience went beyond my

comfortable beds! clean pool area.

gym nasty dirty

the pool area tables too close to the water and kids kept getting our stuff wet

breakfast ended at 10. perhaps extending it until 1030-11 would accommodate most guest

breakfast was good. lots of variety

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

i also like that there was no pet fee for bringing our

took a little longer then expected to get from the airport to the hotel because the shuttle was busy when we arrived

never gotten in the pool for no other reason than just not staying long enough

breakfast could be better and last longer than 9 am

equal quality competitors have better breakfast options and fitness equipment

also, free breakfast and an indoor pool is available which makes your stay more enjoyable

inexpensive place with hot tub pool and gym came here for a tournament and it was perfect for me and 2

the pool,food an staff!

i liked everything about this place kids friendly and very nice

the gym

location was decent. only a quick trip with my kids to see a concert but all was well.

for money, close to airport with shuttle transfer to and fro

great breakfast, very very clean rooms, comfortable beds and pillows

the shuttle to o'hare was convenient and prompt

was kids running down the hall both nights i stayed and late at that i told the staff the first night

shuttle hourly

the gym was well equipped, the pool was heated and clean, and the hot breakfasts in the mornings were

breakfast just ok. juice all watered down.

at the front desk is so awesome and can't say enough good thing about beatrice who keeps the breakfast going

clean room and around nice clean pool.good breakfast and very helpful customer service.

pool was very crowded and had to wait for towels.

there is a gym and laundry room available to guests, which is nice

all staffs are very friendly, clean room, large space, kitchen and microwave equipped, wide-variety of breakfast, easy access to ord airport, woodfield

the rooms have a great layout with a big microwave and full kitchenette

location, laundry room, the size of the room

there is a gym and laundry room available to guests, which is nice

) the pool is nice and clean but very small

the bathroom floor also pooled water when using the shower

pool very small . bathrooms outdated needs some attention .

from highway, super comfy bed, clean facilities, on site bar and grill

the bar was closed during my stay

wifi did not work properly, would not stay connected and once it was it was very poor

staff,the location, free wifi, free good breakfast, free breakfast

i wanted room service daily.

room service only after 3

this location was quiet and the breakfast was great

location and breakfast

the breakfast area was nice, but it would be good to offer regular white bread as part of the menu

liked the kitchen and the room just in general

no hot breakfast

kitchen supplies were minimal but possible to supplement from the breakfast

the first night i really had my doubts about the place-crawling with screaming kids, and cops going in and out

plenty of towels i like that they were a restaurant and an indoor pool that staff were very friendly

the pool was the best part.

wifi was a little spotty (it wasn’t an issue for us (adults) - my kids like to wind down and watch youtube kids at night before

pool could have been open when we returned that night but, it was expected to be closed at 11:30pm

i had gotten my wife and kids plates and when i went back to get mine they had

good value, free parking, free hot breakfast, pool

the lobby bar was a great convenience as well

breakfast and pool

the breakfast was wonderful and plenty.we love it the kids too thank you

i love it all breakfast and i was able to relax.

breakfast was excellent and available early in the morning

the staff were very nice and friendly and allowed a early check in and late check-out with no problem

every amenity possible to maximize our stay , and a great restaurant and bar to relax in

it's unfortuante the hotel bar and restaurant were not open, but completely understandable

small bar inside

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

the facility's bar and snack shops still closed but this is a great spot for a business traveler

restaurant/bar

the rooms are amazing free breakfast free laundry 24 hour pantry

loved the free laundry and gym facility

very friendly staff, clean, and comfortable. kitchen is nice..

mismanaged parking, some parking spots were blocked by a truck and a fancy car making others park in street

everything was great from the warm welcome to the breakfast everything was fantastic

updated lobby furniture, clean , updated rooms, breakfast

she allowed me to stay on and have a late check out when i over slept

screaming kids in the pool and they didn't quiet down even after asking; minor issue though!

very clean, staff friendly and the best breakfast included in your room price

this is based on facility condition, peaceful rest and breakfast food options

when i booked i requested a possible late check out, so i asked if it was possible but he was very rude about it

i wish there was a pool but everything is great

nice room with big breakfast

very comfortable beds, nice decor, full breakfast

clean the pool for my son

room service food was very good but pricy

staff didn t tell us wifi wasn t free unless we join hilton honor

location was the attractive quality at the outset and the facility was easy to reach at 1am with kids - just off the plane

we did use the little sandwich bar in the evening because we had our service dog with us and were not sure if we could take her

very personable bell man. late check out

h oh t tub and pool

unfortunately pool was closed due to covid restrictions.

bar was superb and stay was comfortable and enjoyable as always

the wifi was not working when we were there.

too many kids but that's ok

pool and gym look simple but functional

pool was open, hot tube was closed

the pool and hot tub were being worked on

the laundry facilities were clean & the beds were comfortable

nice pool, too, although we didn't have time to swim

room had working kitchen full size fridge etc

room had small but noticeable crack in window ceiling light in kitchen

good to see that the room has kitchen but when i walked in the room i smelled oily all around the room

floor was all sticky, and the sink in the bathroom was clogged all the time so we had to use the kitchen sink for everything but everything else was exceptional and things

laundry on site.

the pool to outside was closed

breakfast was excellent & sitting room with murphy bed & small kitchen was great

great location,nice clean facilities, loved the kitchen

good variety for breakfast (waffles two types, muffins, bagels, cereal, oatmeal, yogurt, hot bar with eggs, starch, protein)

pool area needs vents the chlorine was very strong and the remotes in the rooms need changing