i didn t get the chance to try the pool but i m sure it was good as well

wrong room info on spa tub in queen room.

need to have parking lot shoveled

there was no problem finding parking

all of the above plus a good breakfast. i stay here a few times a year traveling on business.

outdoor pool and fire pit on a summer night was fabulous

the hotel has a bar and restaurant on sight

i wish the pool was indoor.

no facilities open. bar restaurant etc closed. mask should be optional.

breakfast was bland and it was only for 2 adults and two kids if you stayed 2 nights

bed comfortable (though small - full size at best), kitchen appliances worked perfectly, staff helpful and congenial

i wish the free breakfast was what i was use to

great staff, great location, hot coffee and breakfast, quiet.

late check out

kitchen is very good for my family!

free shuttle to shopping mall

parking too was an issue

inconvenient parking

i m satisfied with my stay. even without room service the stay was wonderful.

the pool was well kept and the lobby area was clean as

the pool was clean and warm

great room! very good breakfast and accommodating staff. the pool was great as well.

breakfast was awesome, pool was great, location was nice and the beds were very comfortable

need occasional supervision by the pool.

of inside the pool could have been a little better

the parking spaces in the lot are really small; like how-do-i-get-out-of-my-car small

no room service, maid service or real glasses/mugs in the room definitely brought the value down for

the property didnt have free continental breakfast,no pool or no microwave in the rooms

the wifi was included and was fast

the pool was always pack and parking was bad i also thought they should have provided free breakfast for the cost of the stay

i didn’t get a chance to stay for breakfast but i heard really good reviews about it.

pool just needs a little cleaning, but everything else is good and enjoyable

the omlet bar and complementary reception both exceeded my expectations

the room and breakfast were great.

never visited the bar before but we decided to this time, there was an excellent bartender he did his thing while

kids running in the hallway and room above us until midnight

the first floor by the laundry room smelled of mold, the tub was stained, the hot tub was out

says they have laundry service and washers but we were told they didn’t and washers were broken

iced water and coffee/tea/hot chocolate available 24/7, snack shop ice cream was a hit with the kids

the change in breakfast menu n room very clean

very clean place, extremely friendly and accommodating staff, free breakfast was delicious and a nice variety, free internet, clean indoor pool

and breakfast was amazing as well as having access to a pool and gym over all loved

the pool, everything was perfect

cider in lobby, great breakfast, easy to access from highway, friendly staff, made change to sleeping arrangements for

accommodating staff, free breakfast was delicious and a nice variety, free internet, clean indoor pool

location is convenient and next to golf course.

staff at the bar was amazing and we had a great time laughing with him

i saved all year for this trip with my kids and with a single swip and mistake on marriotts end, they put a huge damper on my 5 day stay

just finding the entrance to the room on the back side for parking, was a challenge

loved the heated pool!!!

the pool water was cold but i can’t think of anything else that i didn’t like

kitchen was well equipped

the breakfast was good with plenty of options to choose from.

if the breakfast could have been extended a bit longer, say 10:30

modern love the kitchenette i would go again and let's not leave behind the beautiful pool and gym even the elevator are nice and every day the hotel smell so clean and

excellent gym, and nice clean hotel

really enjoyed the lobby bar this visit.

breakfast is just basic. not a lot of variety

the pool was kinda small and no hot tub

great breakfast, updated hotel and nice clean new clean carpet on the floor!

the pool

thank you to the staff for giving us a late check out to enjoy our son a bit longer with not even a hesitation

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave me a

caught up in the after party that before the check out time i called the frondesk to request a late check out as we have to drive back in the property still

room was clean and nicely appointed. gym, pool and laundry were nice bonuses.

very spacious. good area. very clean. warm pool and friendly front desk.

the hotel is in a nice area with restaurants, entertainment (movie theater, mini-golf), gas stations, stores, etc

the breakfast, laundry facilities, and staff are amazing.

fire pit and covered seating areas, and a great indoor pool

bonus washer and dryer facilities, swimming pool, and basketball hoop

breakfast is great.

onsite laundry facilities at a reasonable price

very quiet place, spacious room with a kitchen, a huge tv and even a fireplace

were excellently soundproofed because i could hear nothing while inside in close proximity to the pool area and children playing

breakfast is in brown bags that are handed over to guests in the lobby.

breakfast was bad.

it was a good value for the money. however, the breakfast needs to be upgraded.

no breakfast

the bag breakfast

expected an extended stay facility to have a stocked kitchen

it had a fully functional kitchen, and the staff were very professional and pleasant to deal with

free wifi & kitchen

i love the mini kitchen and the rooms are the perfect size.

kitchen and having dishes on hand is great

good location, close to offices and gym.

wish they would offer some kind of continental breakfast would be great but i know when covid hit everyone stopped food service

not very clean in the kitchen and room etc. bathroom very dirty

good american breakfast. good enough to start a day.

the kitchen was awesome, the bed was comfortable

free parking

the staff was very pleasant and you couldn't ask for a better breakfast

the breakfast was very good with a lot of options.

we had a second floor room, it was quiet, and clean. the breakfast was nice.

the staff was friendly, the beds were comfortable, and the breakfast was delicious.

breakfast pool rooms were so comfy

the swimming was cold could have been warmer, plus ac was on in pool area,

awesome staff, clean property, nice pool!

though we didn't get to use the pool, the outside entrance was right around the corner from us

breakfast crew was fantastic. location of property. walking trails by the golf course.

well designed room, excellent, private, well maintained fitness/pool facilities.

the restaurant and facilities were excellent. nice indoor pool and jacuzzi.

clean,pool

gym is fine business room is good , you can take printouts of you want shuttle service for near

the pool and whirlpool were great!

the kitchen table had some ants on it

was good especially the kitchen i have baby has allergy from so many things so i used the kitchen to cook for my baby also

breakfast is small according to what was expected since each room has its own kitchen

loved the convenience of the full kitchen in my room

the kitchen! i wish all hotels had kitchen service like this hotel does

the room was great, loved the warm pool and the bed was comfy.

was there 8 days total) after that

excellent breakfast. could have used a refill on the coffee, though.

breakfast should be open buffet

breakfast is a starbucks cafe within the hotel. it s ok but not great.

requested an early check in time and room was ready when i arrived shortly after 12:00 pm

ants on floor in pool area

the breakfast bar and staff were all very nice

business hours of bar and restaurant.

food and bar available

pool , hot tub , basketball and pool table were well enjoyed

breakfast was excellent, and varied.

the breakfast was good the pool area was great the parking was nice housekeeping was evening

highly recommend the residence inn by marriott, i love there hotels**the breakfast was excellent this is my favorite hotel to stay at

breakfast was delicious and varied, fresh and well tended

everything was perfect.. only thing you have to go to the bar for ice on the 1st floor.

and me and my kids all eas in the same room myself and the 4 and we all had space and the had a indoor pool kids

no hot tub or jacuzzi.?. water pool too cold for me and kids

pool for kids -roomy room -decent value for 4

there is a swimming pool and gym

tchen closed at 10pm) and the drinks were strong and

breakfast and lunch were excellent. the staff was courteous and helpful with any issues.

didn't get my breakfast because their were under staffed for a big group of people and we had to leave by a

the bar in the lobby stayed open until midnight

that it had a restaurant and bar on premises

very friendly staff, super clean facilities. solid breakfast!

no breakfast buffet due to covid19

breakfast was mostly carbs with few offerings.

she even got me a bagel and another snack from the kitchen when i missed the breakfast

we did not use the breakfast option

the pool was not working properly. carpet was worn and needed cleaning.

did not like the expensive coffee bar in the lobby

there was no breakfast at this location ... and no restaurant or bar open!

very friendly and helpful staff. free parking. pool.

clean,comfort, bar in the lobby, friendly staff

the laundry eo was centrally located

cannot speak to the pillows as we always carry our own but the beds are comfortable and the breakfast is good

fitness center

nice rooms, clean facilities, pleasant staff, good breakfast, and good location.

breakfast was great but wish it lasted longer....til 10 am not 9 am

unruly kids in lobby

the pool was open but i understand that’s because of covid-19 other than that everything was great

the pool water temperature was way too

breakfast was plentiful, but variety of proteins over multiple days would be a plus

gym and hallways were dirty, and my boyfriend and i are pretty sure they had bed bugs because we

friendly staff-great morning breakfast-place was clean- overall 4.9 stars out of 5

staff was very accommodating for early check in request

handy having a guest laundry and front desk selling detergent

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

was good but the breakfast can be improved with more options and also the gym to include more

the breakfast was amazing

my children love the fact that the pool was open

breakfast sandwiches are a little weird

kitchen in the unit with full refrigerator

great breakfast.

room service 20 minutes came in 60 in a brown bag and stone cold -not edible

very clean, nice rooms for the money. has shuttle to ravinia festival

room service was very timely

treated excellent by shuttle driver. great location for ravinia visitors !

it sets the bar for the entire hospitality industry

asked for late check out and was denied

i liked the layout of the hotel, had laundry and snack machine in one area.

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

on sight vending and laundry

she was hanging out in the parking lot with friends of hers that would park in a handicap spot

good location, easy to access and plenty of parking

helpful staff, great breakfast, near walking trail

location, comfort, cleanliness, and the gym.

it was clean, nice space, great location, and decent breakfast

i did not like a long haul way. took some time to get to our room with little kids.

our favorite feature was the pool

older folks or those with bags and kids may not appreciate that

me and my kids like the room and the pool

we enjoyed the free breakfast array, including hot items

kids ran around during the night

food was not great and no room service. would have liked more vending options.

hoped the bar would be opened a bit longer at night

the hotel had a nice heated pool for my kids

at 2 am and with kids in tow, that was pretty disappointing

breakfast buffet was cold- lukewarm, couldn’t cut pancake with knife

the pool was very cold

the pool was gross and the staff did not check in on it

small gym facility

liked the out door scenery and the fact my family had the pool to themselves when we went down there

son had a blast playing golf for three days during spring break; staff went above & beyond

location of the hotel with a surrounding greenery and golf course

golf course view

evenings feature some type of live musical entertainment on the outdoor patio overlooking the golf course

the rooms are spacious, clean, and thoughtfully designed, and the views of the golf course add a calm, relaxing vibe

pool

room and paint pealing and the pool closed early

if the pool was inside and open. but i completely understood because it was a cold outside.

very clean, friendly staff, and the pool

the complimentary breakfast was above and beyond. i also enjoyed the pool.

was a very loud bar/bah mitzvah happening the night we arrived with very little parking available

parking was good

the pool was absolutely amazing and having stores and places to eat so close was great

i wouldn't close room service until 11:00 pm during the week

and bar aren't open

small pool (under renovation)

i was disappointed that the pool, according to the front desk staff, was only 60 and too cold to use

breakfast was very nice and offered a great variety

hotel employee was so kind she was part of the breakfast staff.

i liked how friendly the staff was, and how breakfast changed everyday.

broken& heat not on when i entered room also when i used laundry same box of empty pizza was on a non working washer coffee grounds in

laundry worked w cleaning lady to clean room

laundry on site, restaurants in area that deliver, parking close to rooms, pet friendly and even

units, discounts available, family rooms, wifi for a fee, outdoor pool with handicap chair lift, laundry and vending including ice

they had laundry.

the spa tub was nice

spa hose didn't work

everything it was perfect absolutely suggest getting the spa room me and my husband loved it!

no pet fee for our miniature dachshund

place very relaxing and spa hot tub was incredible for body aches from work helped me relax a bit

great and reliable shuttle service. awesome breakfast, awesome staff.

i would prefer if the hotel offered grapefruit juice for breakfast and the hours extended to 10:30am as opposed to 9:30am

gym made me a little disappointed

service from the person that booked us in was excellent as was was the breakfast

the free breakfast

gym, good breakfast, easy to park

free pakring. nice area for breakfast.

location and gym

breakfast

breakfast was great, if you get up soon enough!

thought the place was perfect and you can easily find parking but the parking lot does have lots of potholes

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

no wifi signal in my room.

it s nice that they have laundry for guests

to change my own sheets nothing was a complete service bait you in then tell you they don't offer room service their short

breakfast was served nice and early the day of for those wanting to enjoy the complementary

generous breakfast

rooms were clean and breakfast was great

the continental breakfast offered a nice variety of cold and hot options

very nice breakfast...with fruit, pancakes, juice, etc.

they offer shuttle service for families attending the navy graduation

close to the naval station. shuttle from hotel to navy graduation. renovations underway.

like that this hotel offers free breakfast, my children love the mini pancakes

6minute drive to nice casino

breakfast could be better

property accommodated our early check in prior to the beer festival we attended

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

about the towels the front desk would tell us to go get them but then when we would go to the laundry room the lady would tell us to come back later (also she had a very cold/rude attitude with

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

the cleanliness of the rooms around the area so is the laundry room

laundry room and vending machines on premises but there’s hours of operation

the door leading from the parking lot to the hallway was supposed to be locked, but never was

comfy place pool was amazing bed was so comfortable i loved the private balcony over all i will be booking here

great bar and restaurant

the indoor pool was a welcome relief for the kids

plenty of free parking

00 for breakfast and my kids were so scared they didn’t even enjoy it or really eat

pool was warm, fitness center was clean

location was convenient and the parking was awesome

it is in the airport . the food and bar are available untill 11pm.

the pool was very nice and clean

the room was clean, breakfast was good & staff was friendly.

absolutely nothing i didn't like, i just wish there were more varieties of breakfast selection

no breakfast but they did offer coffee in the room

really quiet place, nice breakfast and cheap. i loved it

improve the breakfast offerings

modern styling and lounge area and pool made for a pleasant

we didn’t use the pool but it looked very nice

pool table, jenga, cozy couches, tables to sit at

one small thing that could be improved is that some of the tiles in the pool were a little grubby and could do with a clean

i thought the decor and rooms were very nice. liked the little food bar thing in the lobby.

the pool was empty and over grown with weeds.

the pool that was advertised was down and drained of the water the whole stay

laundry room

pool closed for the summer

it was way overpriced, it stunk, after being there a week i needed 1 more day no discounts, pool is deserted, internet was

staff are very friendly and meet the customer wants. breakfast is excellent

the staff was wonderful, the room was exceptional and the breakfast extra tasty.

breakfast and location

very convenient, very clean, stylishly furnished room and very good breakfast

breakfast was very good and also you can take any time coffee if you wanted

parking lot was too far from door

drinks in the lobby bar were very expensive

wifi was also much faster than expected

i also liked that parking was free

we were able to eat in the adjoining bar and the food and service was good but there was no heat in the hotel and it was very

we were very happy the pool was open

breakfast was good except the breads were a little hard

early check in

we could have known the pool was available

pool was not nice

it has a nice kitchenette

great staff! very accommodating. clean. wonderful breakfast. nice pool.

good choices at breakfast. very clean. great setup for traveling with kids.

would be nice if pool was open 24 hrs like the gym

parking is no hassle at all, ample amount of free space

no shuttle to o'hare.

since it was being renovated, the pool was closed. but we knew that prior to booking

one thing that caught me off guard was that the shuttle was running not even each an hour and i had to take uber to the airport and in the snowy

now, they ask that reserve pool time for you and your guests

free wifi and breakfast made this hotel the best price around the airport and the free shuttle was fantastic

the hallway, terrible a/c unit in the room, wifi connection and tv reception kept falling out, towels were grungy

big parking lot and good location.

wifi was acceptable but far from ideal, as i couldn't recommend if attending online training or

we took the sheets off expecting room service to come and change our sheets that were soiled, but we didn't know that you had to

gym equipment could be updated

kitchen, bathroom (soaps/ shampoo)

room included a kitchenette, coffee maker and even microwave popcorn

staff was wonderful and very friendly - the rooms were very clean and comfortable and the breakfasts were delicious

queen suite was extremely roomy with a full kitchen

fitness center looked good sized

large room with kitchen and every thing works

price, staff, laundry

need to have a better breakfast hospitality bar

they need real breakfast instead of muffins and oatmeal bars

breakfast was unappetizing. muffins and breakfast bars were dry. there was no decaffeinated tea.

atmosphere just beautiful hotel period the breakfast buffet and the cocktail hour was also very very good

the pool was cold as well my 1 year old only lasted 10-15 minutes before crying to get out

the bar/breakfast area they are temporarily hosting was well designed and thought out

we loved the pool!

and gym are under renovation which i am told only when i was checking-in with my family and with all my

large room with kitchen

the small kitchen

and all the options you have for kitchen stuff

4) gym area was state of the art and better than many 4-star hotels we've stayed at

free laundry also

only two things i did not like was the pool could have been warmer, and at 5:30 in the morning there is no place in the hotel to get

lots of fun places to dine. shuttle provided to shop and dine.

would of like a spot for families to enjoy themselves and kids could play with such a large venue it's possible

from albert our shuttle driver to the front desk staff and bartenders we had a fantastic experience

drain was clogged, pool wasn't opened and wasn't stocked with towels as advertised (3 hours after when it should have

pool wasn’t open, when i booked our stay it says the pool was open and the gym was closed and it was the other way around

last time i stayed at that location the breakfast was amazing this time it was not they did not have half of the item that they had before

spacious room, great bed, nice pool, and excellent breakfast.

i dont eat eggs but the kids love them they wanted more...

noise, beds not comfortable, gym very small and no room or equipment to use.

loved the room, breakfast, and pool

the size of rooms. the breakfast. convenience.

was perfect with the kids

loved the room, breakfast, and pool

great breakfast, home made waffles every morning

hide away bed was not useable for my kids

they said it would be fixed in the morning but the next day it was still too cold for my kids to go in

staff friendliness, pool hours 6 - 10(i'm an early swimmer), breakfast, and breakfast area, easily controllable

the room was very nice. i like that the pool stay open till 11 pm .

i loved their breakfast was pretty great as well

early check in was possible

very convenient and the breakfast was delicious.

the price, the free parking, the great breakfast, the clean room

great stay and great breakfast. great staff as well

breakfast was the same as any other hotel that's reasonable priced

all the parking is around the building

room size, location, the bar downstairs

huge indoor pool. large rooms. not loud at all. only negative is the tiny tiny bathrooms.

no microwave and no room service

booking an appointment for the gym was easy

could have a few spirits for sale for late travelers to purchase after the bar closes.

decent gym and good location if you are looking to stay near the airport.

we liked how it has the pool on site, the bar and also a small table pantry/connivence small for snacks

need to expand your breakfast choices

breakfast could have had few more items to choose from and the parking fee could have been more

they had a gym but i will not be staying there again

comfortable bed, good wifi, excellent shuttle services, friendly staff

free shuttle to and from airport. large room.

they also have a laundry area with 2 washer and dryers

great location and shuttle service was great

staff not so polite and helpfull , when my wife asked him to help her set up the tv in the gym area, he was acting surprised and replied that is not his job to do this

everything except no laundry for guest ! that’s extremely hard when staying a week or more

they had a gym and on-site bar that served a limited menu of bar snacks

no laundry .tv service is slow.

restaurant and bar nice

the amenities: indoor pool, exercise room, laundry room.

the breakfast was amazing and had many options

good breakfast, clean everything!

very quiet (good building construction with concrete floors), very nice staff, pool and hot tub were always accessible

pool and hot tub were immaculate

very comfy and clean room! really nice gym. good breakfast and very friendly people

the pool closes early

customer service awesome housekeeping love the area my kids definitely enjoyed their time staying there

pool could have been given to use for a longer period

spacious and spotless rooms, modern design with nice facilities, including an indoor swimming pool, free parking, and a very good breakfast

enjoyed the breakfast - shuttle service was also great

thought the gym was good and the breakfast was simple but had potential

good breakfast bar clean room bed was very comfy liked there was a chair in the room desk chairs don t cut it

shuttle to the hotel did not come for 1 1/2 hours because the man at the front desk didn t tell

the bed and pillows are not that comfortable and the breakfast was good

hotel employee at the bar in the restaurant was wonderful

clean, quiet, and upscale rooms and lobby. also, parking was great.

location. nice pool for he kids.

no restroom near the pool.

pool

as a couple people went to bed early, but the other bedroom was on the other side of living room/kitchen

breakfast, convenient location, big rooms, lots of places to eat around the hotel and transfers to

the breakfast was good, not outstanding

good price and excellent room with a full kitchen

clean and comfortable room. shuttle to the airport.

they had laundry options and also breakfast

neat and clean tidy just the coins for laundry can be upgraded to card

it had a kitchen included which seems very rare in any room i’ve ever been in

kitchen

i got a bed, a shower, a bath, a tv, a lounge, a desk, an ironing area, and a full kitchen

every else was good but parking area was little compact

checked in an went to take the kids swimming an a guest had the dog in the pool area an pool

the kids loved it

heated towels at the pool were a nice touch

great pool and hot tub. located near everything we needed.

to all freeways to go anywhere and great restaurants, also very nice room and quiet and good pool

clean spacious rooms in quiet surroundings. close to airport. good shuttle service

pool

equal quality competitors have better breakfast options and fitness equipment

is very clean, the staff is really kind and the breakfast is the typical american huge one

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

i also like that there was no pet fee for bringing our

a returning customer. love the breakfast and staff is always friendly

there is no hot tub and the pool is a little small and the water was a little cold.

staff was professional at every turn (from check in to serving breakfast the morning after)

great breakfast! nice pool and great location

lovely hotel. grab and go breakfasts. large, nice rooms.

the noisy kids running up and down the hall till 3 am

we didn't need extra room because 2 adults and 3 kids

the breakfast was simple but good enough

24 hrs hot water, coffee and tea available, gym and washing machine avaible too

my kids have food allergies so the full kitchen was extremely appreciated.

it was an extended stay so the kitchen facilities were great.

free breakfast was more like free coffee and packaged muffins

breakfast options

no option for breakfast

and room set up with kitchenet were perfect for my needs

gym was terrible, all the weights were gone, only 50 pound weights

my kids (9yo and 5yo) didn’t even want to leave the hotel because of it

they also have a gym, computer room, indoor swimming pool and hot tub, so it’s open year round

needs some renovations, like the gym area is a bit small, the chairs at the dining need to be upgraded and the water in the pool

was excellent, pool was fun for the kids, beds comfortable, staff was very

location ( right in front of the arena), it's clean and fresh. great vibe and great breakfast.

shuttle driver was rude

that thry have a shuttle to and from the airport, snacks to buy and breakfast.

that thry have a shuttle to and from the airport, snacks to buy and breakfast.

it has a gym and an access to pool