came to the door with special service like breakfast accommodations

absolutely nothing i didn't like, i just wish there were more varieties of breakfast selection

i was not able to eat so i can not comment on the breakfast

the room was clean, breakfast was good & staff was friendly.

not alot of sugar free breakfast options.

i made reservations for at room with spa and when we got there the rooms were all sold out.

spa hose didn't work

the spa room

the spa tub was really nice and the hotel was close to lots of restaurants.

everything it was perfect absolutely suggest getting the spa room me and my husband loved it!

we like the room with kitchenette. very practical, spacious and comfortable but

did not like the rudeness workers encountered from some customers about the breakfast choices

clean room, very good kitchen, supermarket in a 3mins car distance

breakfast is coffee, instant oatmeal in a cup with hot water, prepackaged muffins and granola bars

i like to stay here is because it feel like home. there is a laundromat and a kitchen i like it.

room included a kitchenette, coffee maker and even microwave popcorn

the breakfast was exceptional

we appreciated the extra touches from the housekeeping staff in the suite’s spotless kitchen

location, amenities and nice breakfast offerings.

queen suite was extremely roomy with a full kitchen

plenty of free parking

well located. great parking. very good room service.

my grandson had so much fun in the pool

better room service.

ample parking for our big truck

also the breakfast was delicious

offered a late check out to us free of charge to swim

laundry room was out of order

i didn't use the pool or weight room but it looked like there was a good amount of equipment to be used

didn't have breakfast,but it looked good.

staff and the layout of the room were great and the complimentary parking, wifi and breakfast were really great

staff, room size, wifi, dining monday thru wednesday, everything was perfect

wifi was spotty and slow.

the room, bathroom, kitchen was clean, but the carpet needs to be steam cleaned.

the grab & go breakfast sandwiches were tasty along with the yogurt

the gym room had pretty great equipment. the room itself was also very clean and neat.

do provide breakfast and late check out without charge

when i finally got to my room there was an old laundry cart in the hall that was sitting next to the door

breakfast and the pool with the hot tub. also the bar

the pool and room service

really well done. great facilities. very good golf course. first class

extremely nice guest house of a golf club, everything here is so clean and decent.

boutique hotel at an awesome golf course

situated on a golf course

attractive golf club with clean and comfortable rooms, good breakfast, and friendly, helpful staff

breakfast had several options including hot breakfast items

room was clean and had a kitchenette area so we could have hot/ cold snacks when we were in our room

convient laundry area, gym and

convient laundry area, gym and

we enjoyed the suite set up that allowed a space for the kids to keep busy

lack of any kind of complimentary breakfast. even a danish would have been nice

rooms spacious. breakfast very nice with a lot of choices. van service to airport included

advertising of working jaccuzi in pool area

breakfast buffet was cold- lukewarm, couldn’t cut pancake with knife

the breakfast was not included

did not use the pool and other facilities, but had we had more time would have enjoyed all the amenities hotel

then items provided in the kitchen were great

the breakfast is nice

breakfast was wonderful

when i asked the woman in the kitchen if they had more, she said no, were closed

great location. very nice hotel. best hotel pool for families with kids in the chicago area.

the food at the restaurant is excellent and the room service is also excellent

my kids were a little upset that it was being drained

staff was over the top friendly; great bar staff. very attentive!

the pool and the food

ere was trouble logging in to the hotel wifi, so they bypassed the login

breakfast was good. room was comfortable. free. parking and wifi.

no shuttle service

beds - lots of pillows, great free breakfast buffet, convenient cta station across street - easy access to chicago, excellent

airport shuttle service great

quaint and beautifully decorated. great location. fantastic breakfast.

beautiful, old, charming inn. breakfast in the large parlor room was a delight.

excellent breakfast

beautifully decorated for the holidays and a wonderful breakfast!

continental breakfast is delicious

great location and nice very comfortable room. great shuttle service to o hare.

when calling to order the shuttle the staff was very helpful and nice over the phone

wifi was not password protected and my security does not allow connection to this type system

good breakfast bar clean room bed was very comfy liked there was a chair in the room desk chairs don t cut it

convenience store and restaurant across the street and free shuttle provided everything a stranded traveler needs

we count on the convenience of this hotel when visiting my mom kids grandma in glenview

pool water was cold

very loud. kids running around being disrespectful of property.

location. parking free. bed comfortable. toiletries old. lotion had that musty smell.

the pool wasn't very clean

the location close to freeway, casino, nice mall, restaurants cool little kiddie area in pool

hotel is a hike from the downtown area but they offer a free shuttle to and from the train station

response to the fight that broke out in the pool area

laundry room and gym are good

pool was just a little too hot

shuttle service must be fast . i waited 50 min

the hotel shuttle us from the airport to the hotel and back again. very convenient.

convenient shuttle to the airport

although they were buried, they efficiently got us on a shuttle, to the hotel and checked in

the rooms were clean and in great condition, room service did a great job

the bathroom had a step in bath and no bar for the (very low) toilet

really appreciated the hotel shuttle service

shuttle driver was amazing

of drinks in the bar seemed a little high

shuttle service was great!

next to the casino and airport, what could be better

super convenient location right next door to the casino.

clean; excellent for family with kids where the whole family can enjoy in the clean swimming pool and whirlpool

comfortable room, proximity to airport, excellent shuttle service and free breakfast plan.

very clean very nice rooms nice layout, good pool

a casino across the street, famous chicago deep dish pizza within walking distance and the free shuttle to the airport

shuttle service

wish the bar was open earlier. 5pm is a bit late

the lobby bar closes at 10pm. too early. no pool.

location if heading to rivers casino

wifi connection on 8th floor had an incredibly spotty connection

place,very clean,had no issues at all kids loved to stay definitely recommended and am going back whn ever visit chicago plus great

i ordered room service and fell asleep again

place to stay with kids

no room service but the lobby was pretty.

wifi was really bad

wifi didn't work half the time.

breakfast, nice choices and good value

was average especially breakfast

the breakfast selection was wide and delicious

their pool and hot tub was clean and the perfect added bonus for us and our kids, so they could play while we relaxed

- the friendly staff, the clean hotel and room, the 24/7 airport shuttle

my girls enjoyed the pool, fitness center, and breakfast

clean and staff was so helpful and sweet and friendly including room service cleaning

space, location & the gym!

simple but comfy rooms with amazing beds and linens. yummy breakfast. new and well equipped gym.

hotel outstanding facilities large room large quality well equipped gym

a woman who cleaned up the breakfast tables. she was rude

staff were charming, wife loved the gym, great room

super early check in. really appreciate that!

asked for late check out and was denied

i liked the layout of the hotel, had laundry and snack machine in one area.

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

on sight vending and laundry

breakfast service needed more staff to handle the rush of guests, but overall service was ok.

no breakfast available on the morning we were there. small, small inconvenience.

no one came to get it and we did not realize this until the next am, too late to order room service and we did not have time to use the restaurant

was no room service even though there was a menu on the desk it s misleading, if i wanted food they

room service exceeded expectations in presentation, flavor and value

the room service food was great! and the bed and shower were comfy

$400 plus no porter service and room service through another credit card

being an airport hotel would have liked 24 hr room service but accept the pandemic and all that

also used the gym which was very clean tidy and organised food in the main restaurant was up to a very good

where was the peloton bike? did not see it in the gym.

was convenient, could get a early check in, employees were wonderful and the breakfast was great

breakfast tasty. great location . very helpful staff!!

there used to be a guest laundry but it was no longer functional

was good but the breakfast can be improved with more options and also the gym to include more

gym needs to be amped up, but it’s okay.

good fitness center for basic needs

the bar and restaurant were used daily and were very nice

(they provided shampoo, conditioner, and bar soap

the bar and staff were very personable

so close to all residential halls, perfect to spend a couple of days visiting northwestern kids

could have more available laundry machines and have earlier and later laundry hours

breakfast was great but wish it lasted longer....til 10 am not 9 am

fitness center

the laundry eo was centrally located

was great - clean, comfortable, friendly staff and nice breakfast selection

pool area clean and nice and warm

both breakfast and bar not open at time of my visit

breakfast we paid for when we booked the hotel was great, and the availability of the coffee and bar is so convenient

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids

pool water was cold

we enjoyed the pool and the fresh brewed coffee

new coffee/ beverage station, business station, gym and pool

i saw a family with young children coming out of the pool room who were very cold

refreshing indoor pool

avid was clean, beds were comfortable, has a pool, gym and continental breakfast.

the breakfast was good

convenient location with dining options nearby and an airport shuttle.

shuttle was excellent

decent gym and good location if you are looking to stay near the airport.

clean. lobby bar was nice.

everything great all staff at breakfast buffet friendly helpful food goodud83eudde1

lean. great gym and shuttle service, nice staff

shuttle to airport. food in restaurant was yummy.

room service on 7/15 on floor 3 was exceptional

24/7 gym was well equipped and the snack store downstairs was very practical for an early wake-up/flight

wifi was on the slow side

it was very hard to find there was not good signs getting into the parking lot.

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

thought the place was perfect and you can easily find parking but the parking lot does have lots of potholes

location, price good for the area, pool and breakfast area spotless, breakfast better than expected

gym too small and not adequately equipped; breaksfast is sufficient, but not great - bread was very

they had a gym but i will not be staying there again

hotel is located very close to the airport and with a shuttle running 24/7 every half hour makes it the best choice for travel

the person on the front desk when we checked in was rude. room service was not provided.

to wash and $2 to dry)

the space in the rooms the channels the pool

breakfast is excellent in quality and variety

pool was great and open late

nice facilities, cleanliness, very good service, nice gym, and great complimentary breakfast

free shuttle to airport, use of gym, excellent wifi, huge room

easy access to airport. good connection with terminal. prompt room service. easy check in.

restaurant and bar have excellent staffing and service

it was clean, good amenities with the bar and starbucks

very clean convenient and shuttle to airport

breakfast, full starbucks in the lobby, direct access to the convention center and free airport shuttle

very clean, staff helpful, shuttle easily accessible!

the breakfast particularly the egg and sausage never had we had eggs this bad

i loved the free shuttle service back and forth to the airport

definitely worth the price for free breakfast & airport shuttle

shuttle service ends at 10pm and breakfast starts serving at 6am

thing that coulda made it even better is a hot tub and better eggs for breakfast otherwise amazing

court yard with pool and half court basketball was nice and good for dog walks

the free breakfast was great with a wide variety of items to choose from

comes with kitchen area

full kitchen large rooms

friendly staff, big comfortable bed, good pool and gym facilities

things broke in our room like the things to the tissue box broke off aswell as the towel bar but it didn’t ruin

was a kids sleep over going on right next door to my room

only downside we felt there was is that if you have kids with you and they are in the separate room on the pullout sofa bed, the light comes through

staff was very nice at front desk and bar and

breakfast was amazing

kids sleeping on the sofa didn’t get any duvet only blanket :(

the pool was warm

less vegetarian options in hot breakfast

indoor pool is a plus and close to airport even better

when we got there they just seemed like bored high school kids and that explained why they didn’t seem like they wanted to help me

location and the bar restaurant. room was very nice.

there is a gym! it’s near to the airport.

bed and linens, very clean room, good shuttle service to and from airport

they should sell beer bottles at the front desk since the bar closes early.

the sticker for the room service was difficult to find

free shuttle from the airport

our kids always love your freshly-baked signature soft cookies

shuttle to and from the airport

gym was inadequate, starbucks coffee was sub par and overpriced

have suites, which is great if you need to have kids sleep in a separate room (we have a travel

i ordered room service for breakfast which was really nice

to be perfect for an overnight in chicago with its large, clean, comfortable room, restaurant and bar on site, and friendly staff

especially with kids

after we requested room service on sun, our room's bed was made up but linen was not changed.

we made use of the small gym and had a decent breakfast

the gym was also well equipped for my needs

the pool is a nice size, bright, with big windows

great breakfast. convenient to airport. shuttle service. great staff.

beautiful property, restaurant on site, bar, gym,good breakfast

was a kids splash pool with jets and fountains

comfortable beds and pillows, gym well-equipped for a hotel

we were able to check in early and able to use the pool and exercise room for a while after checking out of our room

in the room twice in the morning, first time i had left to go get breakfast, my husband and kids were still asleep in bed so the clasp wasn t done

location, bed, gym

shuttle worked well

hair in my food when i ordered room service.

mainly wifi at hotel it goes off every 5mins and ask to reconnect

i also really appreciated the airport shuttle, which made everything much more convenient

smelled clean, good restaurants in the hotel, easy walk to the convention center, free airport shuttles on the half hour, excellent cleaning staff

breakfast was pretty decent too

friendly staff, great breakfast, a short walk to allstate arena.

the staff overall was great even the breakfast workers in helping my guy choose what to eat

gym was closed

wifi didn t work at all

large, comfortable room with a small kitchen.

ants in room by kitchen area.

i got a bed, a shower, a bath, a tv, a lounge, a desk, an ironing area, and a full kitchen

to open the windows a bit more to get some fresh air in and maybe a detergent distributor in the laundry

no cups for water, utensils or anything else that could be used in the kitchen.

husband was not allowed to bring me up a drink from the bar while i stayed in the room with our kids

hotel staff and the shuttle bus drivers displayed a genuine professional and caring disposition

walking distance to tiki bar and sugar factory!

pool extremely small kids couldnt enjoy due to a soccer team taking over the entire pool

so pretty boring while in the room with no tv and kids were bored

fyi the airport shuttle runs 24/7 every 15 minutes, so no taxi needed

one of the best meals i've ever had, and it was even via room service

it doesn t have a laundry facility to wash clothes

king size was very comfortable, rooms were very clean, and room service was quick

bed was incredibly comfortable, and i took advantage of the lush robe and slippers and i ordered room service, which was top notch

instead you have your own private entrance into the unit then a door that leads to the kitchen

there were snacks and a filtered water pitcher in the fridge, all common areas were super clean, kitchen was really nice, air conditioner was quality

a large kitchen is accessible to all rooms, which was nice enough

the kitchen area was nice even thou i didn’t use it

the property was cleaned everything was in perfect order i was able to use the kitchen which was great because i love homemade

very basic breakfast: just a packed cinnamon roll and drinks.

and the breakfast advertised i thought would be a full one with eggs and bacon not just cereal and waffles

early check in granted immediately after requesting it

there was a decent breakfast with juices, coffee, yogurts, honeybuns, muffins, pancakes, oatmeal etc

breakfast was plenty, small assortment

shuttle service was perfect

the late check out idea was excellent

menu was delicious and the bar was a great place to unwind

room service was late and food wasn t worth the price. creme brulee ugh ick

i ordered room service twice and the food was good and the prices were not too expensive.

excellent location, really nice gym

shuttle , staff

parking area torn up

the wifi was included in the price, however it kept disconnecting

room service 20 minutes came in 60 in a brown bag and stone cold -not edible

laundry facilities on the premises is a great idea.

facility provides: - communal microwave - communal laundry machines - ice (homeless man as an attendant) important notes: - walls are paper thin, you

  no microwave,  no laundry,  people trying to open your door

liked the motel, there is a laundry space which can be used using apps, which felt nice

was messed up, had to keep getting my key reactivated, laundry accommodations weren't working

the pool and gym where excellent and used extensively during my stay to unwind after a day in the office

like the bed and room, they allowed me early check in

clean,pool

with bar and restaurant right there you aren&#

the pool and whirlpool were great!

very nice staff , room and breakfast!

my room was spotless; and breakfast waffles were delicious

gym also very spacious

the bar is closed because of covid and masks are required everywhere on property

great gym, great top floor patio, lovely lobby and eating

nice breakfast

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

breakfast was excellent

the breakfast was very good with a lot of options.

the staff was very pleasant and you couldn't ask for a better breakfast

have a free shuttle from the airport and because the description talked about relaxing in the spa and sauna

it was the perfect solution, and the fact that there was a kids' menu at all was not clearly indicated on their website

room service

wish i would have known about the incredible spa earlier in the day so i could have taken full advantage of it

friendly staff, prompt room service, clean room

the name changed, but the signage did not. also, breakfast was

need a little bit more towels when you’re staying for two days, and more breakfast

the bag breakfast

breakfast is in brown bags that are handed over to guests in the lobby.

breakfast is

the pool!

it has a very nice lobby and a awesome pool that is 9ft deep.

asked for and received late check out

room service: one staff member made it seem like the gratuity was not included, when i openly asked

staff were friendly, room service was quick and food tasty

was on the first floor, so if i opened my blinds, cars and people in the parking lot had a view directly into my room

eat book on chicago architecture)

patio to courtyard, pool, comfy.

breakfast , library for guests

clean and modern facility with a clean pool

had a spacious room and the staff was understanding and pleasant even allowing us an early check in

let us check in early so we could make it to an event on time, safe location, the waffles for breakfast were amazing

great breakfast, comfortable, clean , and good price

staff were extremely helpful, breakfast was great, and for me it’s a nice place to stay when i need time to myself

early check in

away from hominess, free business center and laundry facilities and in room laundry basket, limited food cupboard items chargeable to the room,

kitchenette where u can cook and warm your left over food

gym is decently equipped! really pleased.

the compimentary laundry as well and the gym

property was exceptionally clean and located a very short shuttle ride to the airport

pretty quiet too and plenty of parking: they don t make you pay extra for early check in that s a

service and a hot breakfast

it has laundry

plenty of free parking

they have gym with just one equipment and that too is broken

i do not think the staff was equipped to deal with all those kids

- ac would not get colder and room was hot - bed is too firm - bed linen sleeps too hot - room service knocked on door and tried to enter at 8:30 in morning

the parking is awesome. the included breakfast plus the everyday coffee available is super!

nice, beds were very comfy, everything was clean, the complementary toiletries very nice, and wifi was great

clean hotel, free parking, nice pool, nice breakfast, free shuttle. no complaints here.

room i got was cleaned and i didn't know that it had a kitchen and a full fridge

room lay out with mini kitchen very comfortable

is clean and the suite are completed in all my needs especially in the kitchen

good american breakfast. good enough to start a day.

liked having all the kitchen necessities so that i only have to bring the food

spa / pool closed for renovations. wasn't notified prior to booking.

shuttle service to and from the airport is a great plus for this hotel

also the kitchen would get a long line just because people were waiting on the

a 24 hour shuttle would be better

spa close shower’s terrible, bad smells

there were wild bunnies right outside the pool area. 10/10

liked the hotel room it was nice the king size bed was great i liked the pool and the hot tub the customer service was

convenient for airport shuttle bus to airport not much else around the actual hotel though

the staff were very accommodating. my 2 year old loved the pool.

pool is open

love this hotel, our room was huge, great breakfast, amazing location, love the underground parking

i wish the pool was bigger

pool closed at 8 but we were happy it was open at all!

location was good. i did not eat breakfast

large pool, business area available, and good size workout room with a large tv

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

i also like that there was no pet fee for bringing our

gym facilities were pretty bad

shuttle was there right on time and room was totally comfortable

it was great to have a gym on-site

no password for wifi

wifi was not working when i check-in, and there's no it to help as it was sunday night

restaurant and bar nice

not be advertised as a casino hotel

very clean, nice area, bar was nice & food was great

rooms were very clean. bed was super comfortable. bar was nice and food was good.

they had a gym and on-site bar that served a limited menu of bar snacks

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave me a

caught up in the after party that before the check out time i called the frondesk to request a late check out as we have to drive back in the property still

breakfast was very good. room very nice and spacious.

quiet area and clean grounds and clean rooms. convenient to have the kitchen.

laundry facilities on site

breakfast is great.

complimentary breakfast every morning

great hotel. easy access. nice restaurant. great breakfast.

kids teams staying there and children were running around and not being watched by parents or

could not use pool or gym

the whole process was very smooth, and they handled a minor problem (one of our kids was playing with the safe and locked my sons' shoe inside) gracefully and quickly

the bar hours

breakfast was not included and i was not aware, before i ordered

free breakfast and a pool

the bartender was great, real friendly and made sure all the people at the bar were taken care of

the property didnt have free continental breakfast,no pool or no microwave in the rooms

lovely place and free parking. buffet breakfast for $20

breakfast was decent

would have loved some hot eggs or yogurt for breakfast buffet but pancakes were good!

great stay and great breakfast. great staff as well

very convenient and the breakfast was delicious.

i overslept and missed breakfast, but it was still offered to me

shuttle at 5:30 am, complete hot breakfast at 5 am, friendly daytime receptionist and driver,

shuttle to airport and full hot breakfast

the location was great, easy to get to the airport and the shuttle service was fantastic

the breakfast exceeded our expectations

not when the kids not i needed to listen to for four hours

we were told they were at capacity and we had to use the room service menu from our room and it is not the same options so we did not do this

we enjoyed the hotel bar at the end of the night

no room service

breakfast buffet was over-priced for the food offered and room service food, while delicious, didn't come with plates or eating utensils

need room service

great amenities , classes , gym , tennis, great breakfast options

gym is great, pool is nice and the beds are comfy

we thoroughly enjoyed ourselves and used the gym, pool, tennis courts and did multiple classes

was very friendly and i loved while i was taking a pilate class or massage, our kids and hubby could also spend time with tennis and pool

loved the free parking, pool access, and on-site restaurant

wifi a bit spotty but can t complain

accessible gym and the staff was so wonderful

room service - not much food choice all reheated by microwave but well price for what you get - and

layout of room was a bit awkward for luggage. wifi was a bit iffy at times.

optional daily room service

very clean overall...nice staff..breakfast was decent

amazing breakfast! perfect pool! loved the hot tub!

pool, gym, all clean

the pool for the kids

clean and spacious room

early check in was appreciated

property was fully booked for the day we checked out but for $30 we were able to get a 2 pm late check out

the process was easy. late check out was a blessing.

wifi is the worst so far in my experience

location next to the l was great with kids.

close to restaurants, allowed for late check out

close to bus station and other commodities such as laundry washing, diners etc

he gave us a late check out so we could sleep

asked for a late check out i was told no check out is 11am no acceptions i was like wow

even has laundry room for guest use

had a decent pool and friendly staff.

was a tub, not a spa bath

breakfast was good; replenished and menu items changed daily

the lady who runs the breakfast station is wonderful

gym is existing but almost all machines are out of order and not usable