our favorite feature was the pool

i went in the pool and you could hear them before you got to the door 3 kids under 16, no adults to be seen

we enjoyed the free breakfast array, including hot items

breakfast great

me and my kids like the room and the pool

the free breakfast

shower is amazing, delicious breakfast and got a early check in!

very clean very friendly staff great breakfast great location highly recommend!

breakfast was excellent with lots of options

breakfast was very good and room was very clean.

breakfast was ok, small selection but ok the gym was clean and simple, had basic equipment, ok for getting a quick workout

bacon for breakfast!

the hotel was very clean, the staff nice very nice and the breakfast very good !

comfortable room, free breakfast. good value for money.

breakfast was great, if you get up soon enough!

the cleanliness of the rooms around the area so is the laundry room

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were very nice and helpful also

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

no shuttle to o'hare.

since it was being renovated, the pool was closed. but we knew that prior to booking

loved the heated pool

free wifi and breakfast made this hotel the best price around the airport and the free shuttle was fantastic

the free beer and appetisers, the pool was small but lovely and warm

by parking fee in an area where parking is not a premium

the door leading from the parking lot to the hallway was supposed to be locked, but never was

free parking.

great bar and restaurant

the pool was great just surprised there wasn t a hot tub.

the fitness center was also clean and organized

great location, close to o'hare, expressways & restaurants. great bar on premises.

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

very clean, well located hotel. nice pool, great breakfast and restaurant

it is in the airport . the food and bar are available untill 11pm.

property accommodated our early check in prior to the beer festival we attended

greasy ring) and lots of towels, but for me, just a few degrees

pool was exceptionally clean

hats off to your staff, all areas including the pool and common areas were spotless

no pool

the bar was open

it is great to have a mini kitchen to help cut costs of going out to eat for every meal.

wish they would offer some kind of continental breakfast would be great but i know when covid hit everyone stopped food service

warmer for the eggs needs to be working for breakfast.

breakfast started at same time we needed to be somewhere else so we went down earlier

good american breakfast. good enough to start a day.

the parking was limited thankfully it was a slow day

it's located close to a parking area

room service was the best

breakfast offerings were nice, parking was free and available, room was nice and as expected

i like the free parking , great wifi, access to pool during the stay.

great stay and great breakfast. great staff as well

early check in was possible

no free breakfast due to covid but they did have juice and coffee

i overslept and missed breakfast, but it was still offered to me

have a mini fitness room, which is good enough for morning exercise

gym is fine business room is good , you can take printouts of you want shuttle service for near

like the bed and room, they allowed me early check in

the pool and gym where excellent and used extensively during my stay to unwind after a day in the office

the pool and hot tub

sports bar was underwhelming

free parking

the staff was friendly, the beds were comfortable, and the breakfast was delicious.

the staff was very pleasant and you couldn't ask for a better breakfast

breakfast was little repetitive but still great

breakfast was excellent

it also features a small gym, and breakfast is available on-site

good bar & restaurant onsite- very reasonable prices

com app they only allowed me to stay on the bottom floor, next to the bar and casino

lovely bar and facilities

everything except no laundry for guest ! that’s extremely hard when staying a week or more

gym needs to be amped up, but it’s okay.

the breakfast bar was great also

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

dusty ac. foul odor in sink. very thin walls. breakfast wasn't worth it. gym wasn't worth it.

the breakfast was good in correlation with the charges

rooms on the first floor lack of sun light. cold pool. tiny fitness room

the safety bar in the shower wasn’t secured to the wall

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids

there is a pool but we missed the hours it was open

breakfast we paid for when we booked the hotel was great, and the availability of the coffee and bar is so convenient

asked for late check out and was denied

i liked the layout of the hotel, had laundry and snack machine in one area.

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

on sight vending and laundry

was great - clean, comfortable, friendly staff and nice breakfast selection

could have more available laundry machines and have earlier and later laundry hours

cannot speak to the pillows as we always carry our own but the beds are comfortable and the breakfast is good

also liked the fact that facility choose milnor washer extractors for their laundry

breakfast was great but wish it lasted longer....til 10 am not 9 am

also, abt is always worth a visit - just walk across the parking lot

poor internet parking lot / building spotlights aimed straight into the room loud ventilation mechanicals in room

at 2 am and with kids in tow, that was pretty disappointing

pool could be cleaner and monitored

we count on the convenience of this hotel when visiting my mom kids grandma in glenview

the breakfast have all you need to start the day

to the airport, free shuttle, comfortable beds, clean, free breakfast, pool, jacuzzi and workout

the only reason i chose this hotel over others was the indoor spa / hot tub

though i didnot use, swim pool and spa look great

spa close shower’s terrible, bad smells

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

i also like that there was no pet fee for bringing our

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

the lobby / bar area was inviting with a pool table and board games

modern styling and lounge area and pool made for a pleasant

pool table, jenga, cozy couches, tables to sit at

we didn’t use the pool but it looked very nice

the lobby / bar area was inviting with a pool table and board games

very clean and comfortable beds. the breakfast was extra tasty.

meat was not really tasty, the rest of the breakfast was really good

very nice breakfast!

breakfast was very good and also you can take any time coffee if you wanted

everything here was quiet, professional, clean, and all i needed. breakfast was great.

i got a bed, a shower, a bath, a tv, a lounge, a desk, an ironing area, and a full kitchen

neat and clean tidy just the coins for laundry can be upgraded to card

they had laundry options and also breakfast

the access to laundry, vending and a workout room were all great

rooms are super spacious, extra clothes hanging area, sofa, kitchen, big refrigerator, and a desk

waitress at the bar was super rude and loud to my husband

decent gym and good location if you are looking to stay near the airport.

the breakfast was good

nice warm indoor pool, good breakfast and free airport shuttle also included

could have a few spirits for sale for late travelers to purchase after the bar closes.

everything. shuttle to the airport.

shuttle took too long to pick up at airport.

the 24 hour shuttle service to the airport.

they also have a laundry area with 2 washer and dryers

elevator to all floors is very convenient as is the provided guest laundry

loved the size and comfort of the room and the kitchenette

the shuttle service to the airport was very convenient

updated room, clean pool and clean room

time we walked through the courtyard area to go to the pool, there were several smokers occupying an otherwise nice grilling area

are no ice machines in the hallways (front desk staff accommodated request), pool was very dirty and there were no towels available (however once asked, staff brought some out

customer service awesome housekeeping love the area my kids definitely enjoyed their time staying there

refreshing indoor pool

the pool hours

gym available, onsite parking

the staff did know a lot and the pool was cold and nobody knew if it was heated or not.

the pool was really nice for kids

noise, beds not comfortable, gym very small and no room or equipment to use.

we were able to have a late check out option at 2 pm, which was very helpful

staff was very friendly. pool area was big.24/7 food bar/coffee bar by front desk.

breakfast

shuttle service to take me near the hotel was a very nice optionthe breakfast option buffet was

convenient location the room service was fast and delicious most of the staff were true

small indoor pool

the location was great the pool was open late

at the bar were pretty expensive

there was no room service

parking was great

where bear white) sliding

no pool, fitness center, room service, breakfast

lack of room service

it has a gym and an access to pool

i loved the free shuttle service back and forth to the airport

gym was too hot and the ceiling was too low, so that if you wanted to do a pull-up, you would have

beds were comfy, location was ideal for the all state arena. the shuttle was a massive benefit

that thry have a shuttle to and from the airport, snacks to buy and breakfast.

broken& heat not on when i entered room also when i used laundry same box of empty pizza was on a non working washer coffee grounds in

units, discounts available, family rooms, wifi for a fee, outdoor pool with handicap chair lift, laundry and vending including ice

quiet clean order to room laundry

they had laundry.

had a microwave in the first floor and a laundry area

enjoyed the breakfast - shuttle service was also great

rooms are clean, a/c did its job, free wifi, and beds & pillows were good

breakfast was ready for us, a bowl of cereal was all we needed

there was a big bar going through the middle almost like we were sleeping on a pullout couch with lumps all over

location, shuttle service, and tiffanys resturant located in the same parking lot as the hotel

cleaning lady with gym and pool is always so friendly and does a great

24 hour shuttle service to the airport for the train was nice

i did not check the gym or pool though

way things were organized, the room bathroom, pool, and most especially the breakfast served in the early morning

pool and breakfast were super crowded

gym equipments need to update.

pool to myself, fast and easy check in/ check out process

it was so clean and they had a wonderful continental breakfast and swimming pool.

pool was clean and stocked with fresh towels

nice pool size for kids to enjoy. prompt response from room service.

we made use of the small gym and had a decent breakfast

good breakfast

kitchen appliances? wow! amazing! great lobby, was safe, good parking.

on site restaurant and coffee bar are very

parking was cheap and the hotel was really nice , with free breakfast

the kids loved the pool and hot tub

drain was clogged, pool wasn't opened and wasn't stocked with towels as advertised (3 hours after when it should have

this was a little family getaway and the gym, pool, entertainment and room amenities made this a memorable trip

was no microwave in the room and the pool hours were kind of early

convenience as we were there for dance free shuttle to woodfield mall and surrounding shops

would be nice to relax in the jacuzzi besides the pool

it's in great location, clean , comfortable, with full kitchen.

great breakfast, home made waffles every morning

great location, friendly staff, great breakfast .

i didn’t like the breakfast but it was ok due to it being covid.

gym room was decent, but could be improved

friendly staff, great breakfast, a short walk to allstate arena.

staff; updated rooms; free coffee all day; shuttle to/from airport, free breakfast; cute little gym

lot was rough, heavy rain which caused parking lot to be extremely flooded, also wifi was bad

i first arrived to the room, i called room service because of the toilet, it was constantly running water and really loud

andy and christian were amazing getting us an early check in due to extremely awful experience at a different hotel in the same city

good free breakfast and the pool seems a hit with kids

had to go get clean ones before the kids could go to bed

kids friendly hotel and people complaining about the noise so that bother me but beside that

my kids really liked the continental breakfast and i loved that check out wasn't until noon.

pool water was freezing.

is amazing, i missed my flight, and had a really bad trip and i was able to get an early check in

free parking, good breakfast

that we don’t like but maybe to improve the heater in the pool, in the website says all year round so we expect a heated pool and it was warm

i liked the hot breakfast, there were quite a few options

the pool was cold as well my 1 year old only lasted 10-15 minutes before crying to get out

atmosphere just beautiful hotel period the breakfast buffet and the cocktail hour was also very very good

free coffee and breakfast, work out room, pool

and gym are under renovation which i am told only when i was checking-in with my family and with all my

i wish the pool was bigger and the breakfast time was longer, but that's fine.

breakfast is amazing. location and value for the money.

breakfast could have been better

clean. my kids loved the breakfast.

location, breakfast is very good, and pool and whirlpool saved me

the gym and business center were open

nice rooms, great pool and hot tub, wonderful workout facility

staff is extremely friendly and helpful and every area from pool, gym area, restaurant, to my room was clean

pee and has visible throw up on the side of the toilet, the staff were impatient, i asked for room service, towels and sheets and no one came until i called down 3 times from my cell phone, the

great staff! great pool! comfortable room!

friendly staff, comfortable bed, free wifi, nice size tv.

on the 3rd floor was out of service ud83dude14 i'm not an early bird, so i missed the free breakfast

need more breakfast options, update fitness equipment, change carpets to hardwood in rooms

do to the covid 19 there was no complimentary breakfast offered.

booked this room because it said it was a pool to come out it s no pool or fitness room available the both under

air condition is loud, fitness center is right above our room, you’ll feel it when people run on treadmill, but it stop

i ordered room service for breakfast which was really nice

we're use to automatic daily room service, we didn't know we had to request room service daily

cozy and quiet location, great customer service, shopping center were close to the hotel, the gym was great & the room was very spacious

after we requested room service on sun, our room's bed was made up but linen was not changed.

sofa bed. family with kids net door.

to the airport, shuttle picks you up, great staff, very helpful, only a cheap uber ride away from rosemont to nice

the soaps seem like they were old. but bar soap plastic crumbled as i opened it.

location and the bar restaurant. room was very nice.

operated laundry

gym was great and wifi worked great

pool was very small and no hot tub

pool could have been a bit larger (for more judgemental 14-year-old son)

we appreciated the free boxes breakfasts and also being able to reserve time at the pool

staff was professional at every turn (from check in to serving breakfast the morning after)

i had a pleasant talk with some of the morning breakfast staff

lot's of space, good quality of breakfast, noon checkout

scrambled eggs and bacon weren’t on the breakfast bar.

the noisy kids running up and down the hall till 3 am

the breakfast was perfect. the pool was nice but water was cold. the rooms were so cute.

pool was too small.

i did not use it but the pool looked tiny.

it had a small pool and no jacuzzi

i like the place i wish the pool is bigger and the gym as well. i'll come back again

rooms were spacious clean and nice i like the pool and like having to make a reservation

the pool area was very cold. it cut our pool time drastically.

the rooms are spacious, clean, and thoughtfully designed, and the views of the golf course add a calm, relaxing vibe

really well done. great facilities. very good golf course. first class

attractive golf club with clean and comfortable rooms, good breakfast, and friendly, helpful staff

son had a blast playing golf for three days during spring break; staff went above & beyond

extremely nice guest house of a golf club, everything here is so clean and decent.

, the kitchen was misleading and the stove cooking area is out dated

just the 'grab and go' breakfast. but it was no big deal at all. still a very good stay.

the late checkin guy didn't tell the morning desk that he had granted a late check out to me.

free breakfast was more like free coffee and packaged muffins

breakfast options

we liked the location and the shuttle driver was super helpful

really easy to navigate, it's walking distance from the casino

wish they had laundry in the building

onsite laundry room

to a lot of attractions like casino, shopping, restaurants

they have a kitchen and all the basic utensils and a big refrigarator

room was really nice, as well as the facilities, breakfast was great

full kitchen in room, facilities, breakfast

the gym was small but complete, good devices/clean towels/drinking water etc

location..breakfast is fresh and tasty.

very clean very nice rooms nice layout, good pool

clean; excellent for family with kids where the whole family can enjoy in the clean swimming pool and whirlpool

comfortable beds. gym was small but adequate. starbucks conveniently on the main floor.

staying with myself and two kids and had room for everyone with the king and sofa bed

super convenient location right next door to the casino.

highly recommended. clean, good breakfast

breakfast and pool

they gave us a late check out then didn’t communicate that to desk staff, who then rudely called the room three

arranged for a late check out and the staff did not communicate that to each other

, the pool was open with 1 hours block reservation spots

breakfast was mostly carbs with few offerings.

the hotel was quiet, and breakfast had more options than expected

very friendly staff, super clean facilities. solid breakfast!

she even got me a bagel and another snack from the kitchen when i missed the breakfast

we did not use the breakfast option

free shuttle to shopping mall

the pool was a really fun feature

inconvenient parking

pool was unable to open , and there was no housekeeping , but it was because of the covid mandates

location, convenience, price,free parking. nice park and trails. view of river and skyline.

room, laundry room available, cleanness, friendly staff, morning free coffee

all utensils were there for the kitchen

the facilities like laundry, gym were good

just a lovely clean spacious hotel with a gym a d cheap fast laundry. friendly staff.

the laundry room was clean and the machines were linked to an app that you download to pay for them

the bar was closed and had to purchase our own stuff

this hotel and staff set the bar and standards high

that is really dangerous when you have kids and could risk them putting it in their mouth

don't provide shuttles to chicago ohare airport

was very helpful, free shuttle for a max of 5 miles in the morning, easily reachable from the airport, has a laundrette

breakfast was very good. my stay was perfect.

very clean rooms perfect breakfast

kitchen has all equipment

kitchen

parking- it was a busy time and parking was really scarce

everything except no hot tub but there is a pool.

the bar was closed due to

friendly front staff -great pool

loved the bar at the hotel, liked the pool,liked room service option

a lovely view across the lake , a very welcoming lobby area with modern stylish furnishings , bar and grill is very good with good choice of wines

very helpfull staff and allowed us an early check in

beautiful grounds staff was able to accommodate our request for early check in

no hot tub with the pool.

the floor on the swimming pool was a little aggressive.

very nice hotel, great gym

the breakfast the eggs wasn't very good but i really have nothing to complain about

wallbox ev charging stations!

the complimentary breakfast was a nice bonus this stay

breakfast that they offered really wasn’t the best

offer free offsite gym pass for guests who prefer gyms with variations of fitness equipment

was no shuttle service from o'hare but the hotel does have a relationship with american taxi at a flat

they provided a crib and a first floor family room near the pool for us

no free breakfast. no shuttle to airport.

courtyard, fitness center, bed, balcony

room was clean, beds were comfortable and the pool was nice and large

the location was across the street from rivers casino

worth the money friendly staff excellent food had local bars close within walking distance and a casino across the street this was an excellent choice for our stay

shuttle service

nice and friendly service. elegent room decoration. close to the airpot with free shuttlebus.

the restaurant was not full service, but the delicious food and full bar made up for it.

the room, the swimming pool, the workout room and the laundry area

liked that the gym was open so i could use the treadmill

amenities like the gym half worked and the ones that did did not work well

liked the view we had i liked the pool area the water wasn’t cold at all it was nice and warm the room was

the balcony was a nice feature, the pool, room was nice and bed was comfortable.

the pool closed too early for my kids to use.

fast and easy check-in. great gym. easy to get to any terminal at o hare.

nice room and good gym!

there are great if have wifi in the room

food and drink prices at the bar where high

lacking in the details-full kitchen with four place settings, but only one fork

separate living area was exceptional with a bonus added kitchenette and all the accessories for the kitchen were included

over the weekend breakfast was okay

great breakfast

calm,clean, good kitchen,breakfast

on the second night kids were running around knocking on room doors until 2a

pool access and 24 hour gym access the fire pit the breakfast coupons and accommodations to ask if

left early, didn't eat. requested early check in & did so 1 hour ahead of check in

my kids say it all “this is a really nice hotel

requested hotel staff to at least give me roll over bed or crib as i was there with my wife and 2 kids

like, spacious, great value , comfortable bed and pillows, good variety of breakfast items at the buffet

damn near everything. nice basketball court and pool.

separate rooms as well as the full kitchen and living room

the outdoor pool was closed, but it looked like it would be enjoyed by summertime guests

would clean the rooms beside/below us, the door would constantly be slamming on the lock bar waking me up

my kids said rosemont is nice but joe makes it great

is no restaurant or room service, it's also a bit in the middle of nowhere so i would have preferred to have the option

wifi is not working properly, even if i sought help from the front desk, still it did not work

their pool and hot tub was clean and the perfect added bonus for us and our kids, so they could play while we relaxed

nice gym, very quiet, and excellent daily breakfast

swimming pool, spa and the gym room are very functional

kids liked the pool

hear everything, opening doors, talking, kids playing or running

the staff was so nice. the pool was amazing. clean room

breakfast was wonderful

the fact that the restaurant was very close it was very clean facility it offer a full breakfast every

the kids liked the pool alot

it wasn’t busy and we were able to swim with the kids each day

pool under renovation at the time.

very lovely, big rooms , comfy beds and nice little breakfast buffet

i enjoyed being able to cook in the kitchen in my room

quiet, great housekeeping staff, friendly front desk staff, wonderful pool, and delicious complimentary breakfast

convenient, friendly staff, laundry facilities, gym, pool.

the breakfast served a lot of fresh food

pool area very clean

only issue was that we requested a late check out which was confirmed by the front desk the night before, and had three different

gym, while functional, is poorly arranged and cramped with cold, stark decor

ol, gym, etc.).

clean, fast and friendly room service

did not have breakfast . nice quite rooms. great location

being an airport hotel would have liked 24 hr room service but accept the pandemic and all that

room service and restaurant food is awful

room service was great and food was even better.

i ordered room service and when i got it, it wasn t that warm anymore.

room service was nice and quick

two different bank cards in laundry payment option for dryer

early check in, clean room, pleasant staff, lowest rate in the area

the laundry facility was $3

nice laundry and vending

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

parking was difficult.

people were smoking weed in the parking lot. the pool water was murky and the hot tub was dirty.

liked the stay here especially hot swimming pool (mini and the big one ) (-)the pool wasn't heated. (-)hot tub was out of order, however the pool temperature was very warm so we were all able to enjoy it (+)the beds were nice and comfy and the pool was open late (+) the pool was big and clean (-) pool (-)pool area could have been updated a little the water seemed a bit cloudy and some areas were (+)liked that the property was very clean , had breakfast included in the mornings, had a pool/ hot tub, even had little places close by to hotel to go grab something to eat from (+)clean, pool, customer service (+)clean, comfortable, had pool (-)the pool was a little run down but that's really not a big deal.

it was next door to a sports bar and the location was good for us.

there was clean and quiet room, and breakfast was so good

but it’s not the properties fault, kids will be kids

the bar hours

breakfast was awesome

plus the late check out was wonderful

also the breakfast was better than most of hotel breakfast i

swimming pool was awesome

there was a very large group of children there for a dance convention over 500 kids

free shuttle to the train station

airport is not so close, it almost took 30 minutes to arrive and there is no shuttle option

kids loved the pool and gym area

otherwise free breakfast would be nice, it's a little

didn't like that when room service would come clean they wouldn't vacuum properly and the pool was a little to

the bartender was great, real friendly and made sure all the people at the bar were taken care of

gym needs serious maintenance as equipment was repaired with insulation tape that sticks to your

room service had a little attitude other then that everything was good.

pool was closed and no breakfast. the bar may have been a bit pricey.

room service was fast and food was delicious!

there was a pool and gym but we didn t use them

shuttle service was convenient. bed very comfortable

it was clean, good amenities with the bar and starbucks

the spa room

i made reservations for at room with spa and when we got there the rooms were all sold out.

everything it was perfect absolutely suggest getting the spa room me and my husband loved it!

no pet fee for our miniature dachshund

spa hose didn't work

the pool area was clean

pool/covid. noticed alot of people not obeying 45 minutes.

staff was very nice at front desk and bar and

and we enjoyed the managers happy hour at the bar in the

the price of drinks/food. the difficulty of finding the pool and gym.

the room service menu

it offered a good option for food nearby, very close to the airport and they offered late check out at around 2 for a small fee

when we first checked in we were in a room next to a room with screaming kids, but the hotel staff let us move rooms with no issue

wifi was the best i have experienced in a hotel

didn t like that there wasn t much to do with kids around the area

the bar in the hotel

shuttle to and from the airport

the gym could be better as compared with hyatt regency

free shuttle from the airport

our kids always love your freshly-baked signature soft cookies

husband was not allowed to bring me up a drink from the bar while i stayed in the room with our kids

they have a shuttle that will pick you up and take you to the airport.

so pretty boring while in the room with no tv and kids were bored

súper confortable and i love they have ( a shuttle) transportation from the airport to the hotel

pool was cloudy looking

breakfast had a nice selection of food

absolutely nothing i didn't like, i just wish there were more varieties of breakfast selection

i was not able to eat so i can not comment on the breakfast

really quiet place, nice breakfast and cheap. i loved it

need to pay for everything example request for early check in need to pay $30

bed comfortable (though small - full size at best), kitchen appliances worked perfectly, staff helpful and congenial

great staff, hot coffee and breakfast, great location, quiet.

great staff, hot coffee and breakfast,

the staff and the kitchen in the rooms

the price and kitchen amenities.

wifi is very poor

i also really appreciated the airport shuttle, which made everything much more convenient

husband was arriving separately)

if you need to get laundry done - it is a easy uber to schiller

room was clean, room service was fast

shuttle service was perfect

very clean, very modern, airport shuttle, restaurant

some guests not masked in public areas. room service was only in to-go containers

the shuttle service was on time

bar staff was amazing