were excellently soundproofed because i could hear nothing while inside in close proximity to the pool area and children playing

onsite laundry facilities at a reasonable price

breakfast was awesome. everything was great.

breakfast was very good. room very nice and spacious.

clean. full kitchen. very professional staff.

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave me a

caught up in the after party that before the check out time i called the frondesk to request a late check out as we have to drive back in the property still

even at the restaurant the staff at the bar was really friendly as well

) in room coffee, location & ease of parking

not once did the room service provide any towels, cups or cleaning services for the room

really really bad wifi, could not effectively work and was advised to forget the network and reload multiple

the property didnt have free continental breakfast,no pool or no microwave in the rooms

where i travel because of the great coustoner service, the cleanest of room , spa, dinning, the bar and it is not

the breakfast in the morning was remarkable and the snack bar in the evenings was pretty cool too

pool temperature was warm

friendly pricing, the breakfast was good, and the staff was awesome

breakfast was awesome

no breakfast

it was a good value for the money. however, the breakfast needs to be upgraded.

breakfast is

breakfast was bad.

need a little bit more towels when you’re staying for two days, and more breakfast

the outdoor pool. wish you had a year round pool.

i wish the pool was indoor.

outdoor pool and fire pit on a summer night was fabulous

clean facility and nice gym.

the hotel has a bar and restaurant on sight

customer service, housekeeping, parking and location!! outstanding!

clean and modern facility with a clean pool

breakfast was good

she got us a map and marked up how to use the train to save on parking, she also explained the hotel shuttle, local attractions

free and plentiful parking

laundry units in the third floor, pretty good size

pool, gym, all clean

free shuttle for 5 mile radius.

kids liked the pool

hot tub and breakfast

second room was very nice but shared a common wall with the 24 hour gym

the pool area was otherwise very good, and our kids enjoyed it

pile of dirty laundry still in the room and no follow through from staff on another issue

breakfast starts too late

pool majority of the time, and because the pool was not being monitored, unruly guests (mainly kids) did whatever there

front desk staff went above and beyond. pool was very nice. room larger than expected and clean.

pool closes too early. it’s fully enclosed so i would think it would stay open later

very clean rooms and comfortable. staff was super friendly. breakfast was good.

the pool, everything was perfect

stocked kitchen (plates/utensils) with a fridge was a huge bonus

the building itself is very nice the pool and exercise room

they have a nice pool here , but it was unable to open because of the covid

the pool was well kept and the lobby area was clean as

parking lot is a long walk with bags. can't imagine what it's like in the winter.

the pool was a really fun feature

lovely, comfortable rooms and free shuttle to ravinia.

nice lobby, free parking, good location.

the bar is a draw card. the breakfasts are first class. with ruth's chris a joining wow!

clean, great staff, helpful and shuttle to ravinia

treated excellent by shuttle driver. great location for ravinia visitors !

great staff, hot coffee and breakfast, laundry, great location.

great staff, hit coffee and breakfast, great location.

love the mini kitchen

great staff, hot coffee and breakfast, rest location.

late check out

pool area could be improved.

need occasional supervision by the pool.

the breakfast was wonderful and the beds were very comfortable!

small gym and pool opening

the price. the pool and the kids loved bteakfast.

were across from the park and the kids loved that

no room service

the food from room service was quick and good

breakfast, room and love that there was a starbucks on site!!

side room was a huge bonus and has quick outdoor access to the pool area as well as the sports bar with beautiful outdoor terrace

excellent gym, and nice clean hotel

really enjoyed the lobby bar this visit.

the breakfast is nice

the breakfast served a lot of fresh food

pool was cold. air was heated, but water temp was way too low.

nice laundry with no charge to use machines

the grill and free laundry

the small breakfast and its limitation

staff and very clean, liked the welcome packages and the decorations , the gym was also good

advertising of working jaccuzi in pool area

pool and gym were very nice.

pool had mildew/scum all along the bottom and was not swimmable

the pool was kinda small and no hot tub

pool could have been bigger

great breakfast, updated hotel and nice clean new clean carpet on the floor!

like the bed and the sofa and the breakfast selection ud83dudc4c also the gym.

the person from breakfast eva is very kind and help and clean stuff

the breakfast could be slightly better with more veggie options. the pool is small.

quiet location away from busy streets and highways, kitchenette, free breakfast option

the gym was very good

we loved the room, pool, n the staff was great. the free breakfast was good also.

room size and amenities were great. good size gym with heavy dumbells.

breakfast was little repetitive but still great

breakfast was excellent

the staff was friendly, the beds were comfortable, and the breakfast was delicious.

nice location, roomy parking, easy check in-out

parking

there was also a laundry room available for guests to wash clothes which was very convenient so we didn't have to

the pool was open and the kids had an awesome time breakfast was delicious

hotel was very cozy super clean throughout the linnen was crisp the kitchen was perfect and the water pressure was great my son and i had 2 comfortable nights

in, room clean, well appointed, all amenities be in place , comfy bed and sofa, well equipped kitchen

washers and driers were free except for laundry soap and drier sheets

the pool and whirlpool were great!

clean,pool

well designed room, excellent, private, well maintained fitness/pool facilities.

the pool was little cold and a bit dirty.

the bed, the staff were great, bathroom was clean, good fridge, pool/hot tub/fitness area and sauna were really nice (indoor pool here and outdoor pool right

warmer for the eggs needs to be working for breakfast.

cleanliness, wifi, breakfast

is clean and the suite are completed in all my needs especially in the kitchen

room was nice with small kitchen. affordable prices per staying.

room lay out with mini kitchen very comfortable

peace and quiet, kitchen, breakfast, great staff

free wifi & kitchen

these rooms offer a small kitchenette for extended stay, would prefer not to have to make a special request to be provided

i love the mini kitchen and the rooms are the perfect size.

kitchen and free breakfast

golf course view

extremely nice guest house of a golf club, everything here is so clean and decent.

attractive golf club with clean and comfortable rooms, good breakfast, and friendly, helpful staff

really well done. great facilities. very good golf course. first class

situated on a golf course

the was hair in the corners & next to the couch … they did comp us breakfast but only like 5 things to choose from only … when someone flushed the toilet above us

breakfast and lunch were excellent. the staff was courteous and helpful with any issues.

the bar in the lobby stayed open until midnight

the on-site restaurant has breakfast and dinner options and it's affordable

french toast was an excellent breakfast.

the pool and workout rooms were very nice

food and bar available

requested an early check in time and room was ready when i arrived shortly after 12:00 pm

overpriced breakfast, small pool

ants on floor in pool area

breakfast was nice

great room size. friendly staff. good breakfast.

indoor pool

the pool area wasn't my favorite but it was still nice.

the breakfast was good the pool area was great the parking was nice housekeeping was evening

breakfast was great but wish it lasted longer....til 10 am not 9 am

could have more available laundry machines and have earlier and later laundry hours

breakfast was excellent with real scrambled eggs and real sausage

breakfast kept up with refills

cannot speak to the pillows as we always carry our own but the beds are comfortable and the breakfast is good

the pool was amazing and a great way to relax

breakfast we paid for when we booked the hotel was great, and the availability of the coffee and bar is so convenient

clean,comfort, bar in the lobby, friendly staff

both breakfast and bar not open at time of my visit

the pool was not working properly. carpet was worn and needed cleaning.

the morning breakfast was a good start to the day

safe and convenient location and great breakfast and beds! staff were really nice!

really great modern design. comfortable bed. nice breakfast.

free breakfast and wonderful front desk staff. also free laundry machines!!

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use, might

on sight vending and laundry

asked for late check out and was denied

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

i liked the layout of the hotel, had laundry and snack machine in one area.

we count on the convenience of this hotel when visiting my mom kids grandma in glenview

spacious area. comfortable beds. lots of free parking space.

the pool not clean

free parking in a large lot adjacent to the building.

also, abt is always worth a visit - just walk across the parking lot

loved the convenience of the full kitchen in my room

in this category the only thing that they need to be more specific on is that it is not a breakfast that the lodgers receive but more of a continental breakfast with energy bars, muffins

was good especially the kitchen i have baby has allergy from so many things so i used the kitchen to cook for my baby also

breakfast is small according to what was expected since each room has its own kitchen

breakfast

didn't use the full service bar but nice to have at the hotel

gym was clean

the small bar area int he lobby would be fun to hang out at, but we didn't want to be around many people

everything was perfect.. only thing you have to go to the bar for ice on the 1st floor.

that the sink as alittle to high for my kids to reach.

very accommodating staff. good breakfast. great location for us. pool for kids.

omelette bar and pool!

location, running area, good breakfast, clean room, free parking, easy check in & check out, nice gym and

the pool was also very clean and well kept

the property is in a area in close proximity to a golf course which made it feel upscale

switched to the room near elevator because of small kids

pool closed at 8 but we were happy it was open at all!

in the potatoes, cereal for kiddos, delicious muffins, bagels, bread, eggs, juices, and coffee :) pool work and work out room

kids running up and down hallway

free continental breakfast as well

hotel location and hot breakfast

my boys thought the pool was small and not deep enough.

family favorite place is the pool, which didn't disappoint

parking lot entry/entrance was a little convoluted

wish the pool was bigger or that dogs weren't allowed in the pool area

came down for breakfast and the gravy was cold and the apple i picked was a bit bruised

breakfast and the cleanest

always clean, great breakfast and great staff

breakfast was mostly carbs with few offerings.

the hotel was quiet, and breakfast had more options than expected

the pool water temperature was way too

was terrible, my room key wouldnt work consistently, people living at the hotel with young kids always in the hallways

the room, the swimming pool, the workout room and the laundry area

liked the view we had i liked the pool area the water wasn’t cold at all it was nice and warm the room was

breakfast not include in already heafty price.

the spa room

everything it was perfect absolutely suggest getting the spa room me and my husband loved it!

the spa tub was nice

place very relaxing and spa hot tub was incredible for body aches from work helped me relax a bit

no pet fee for our miniature dachshund

breakfast area plenty of room

it wasn t super packed. the staff was very nice and they had a nice sized pool and gym

the room, bathroom, kitchen was clean, but the carpet needs to be steam cleaned.

staff and the layout of the room were great and the complimentary parking, wifi and breakfast were really great

friendly staff. great breakfast selection. comfy, quiet room. full kitchen.

fitness center looked good sized

the breakfast offered a nice selection

the breakfast was exceptional

great breakfast, clean rooms, warm pool, good fitness room.

the room was very comfortable. pool around and very clean

it has a kitchenette and a laundry room

, clean and reasonably priced laundry facilities)

grab and go breakfast was less than fulfilling. coffee was good tho.

needs cleaning, the rooms,hallway, laundry room.

price, staff, laundry

improve the breakfast offerings

need to pay for everything example request for early check in need to pay $30

the room was clean, breakfast was good & staff was friendly.

absolutely nothing i didn't like, i just wish there were more varieties of breakfast selection

really quiet place, nice breakfast and cheap. i loved it

comfortable clean room, decent breakfast , great helpful staff would definitely stay there again

pool

very clean, friendly staff, and the pool

the breakfast was excellent, the swimming pool was very nice, outdoors was beautiful

there were two restrooms, two kitchen areas, two televisions, a full living room, a full bedroom with jacuzzi, a dressing area

early check in was available & fresh cookies.

12 midnight the cable went out my kids and i did not get to finish the movie we called the front desk and all the said ok well we

was perfect except that they don t have a food room service but the rest is exceptional

no room service and the restaurant close so early

kids running up and down halls all night long, slamming doors, yelling.

breakfast served every morning and gas station and food choices right next door

generous breakfast

the breakfast before graduation and the day after was very good

staff was excellent and good breakfast with good coffee

breakfast was served nice and early the day of for those wanting to enjoy the complementary

we requested an early check in; we arrived by n8am thursday,,had to pa 30 each room=60

we were able to get an early check in and that was great.

having to wake up and go to breakfast before 9. but its ok

poor smell, beds were dirty with bed bugs, kids running down the hall.

i mean literally across the road from a breakfast/lunch/dinner restaurant…major highway, fast food court, gas station (all in walking

terms of quality) was definitely lacking

no room service, no complementary breakfast

i ordered room service and the food was not worth the price they charged.

the pool was open, it is clean and the staff is very friendly.

hotel employee at the bar in the restaurant was wonderful

the pool was empty and over grown with weeds.

swimming pool looks like it's been closed for years

it was way overpriced, it stunk, after being there a week i needed 1 more day no discounts, pool is deserted, internet was

liked that upon special request they allowed guest with real early flights early check in so they can just lay down

i liked that the ice machine was located in the laundry so that guests would not be disturbed by the noise

location, price good for the area, pool and breakfast area spotless, breakfast better than expected

it s nice that they have laundry for guests

breakfast was the best i've ever had at a best western

ants by swimming pool

wifi was on the slow side

fitness center

fact that the pool was too cold to use

lots of breakfast options, greeting on tv, location to our destination

small pool (under renovation)

breakfast was very nice and offered a great variety

to everything, clean, walking at the preserve trails,nice temperature in the pool

used the pool and work out area which are open late which was great

heated pool was not heated.

private pool time

we were very happy the pool was open

laundry worked w cleaning lady to clean room

broken& heat not on when i entered room also when i used laundry same box of empty pizza was on a non working washer coffee grounds in

laundry on site, restaurants in area that deliver, parking close to rooms, pet friendly and even

the nice lovely rooms that it has i really like how it had a laundry room and a elevator

everyone is kind of. laundry mechanics terrible smell like peeps.

breakfast was very good and room was very clean.

very clean very friendly staff great breakfast great location highly recommend!

shower is amazing, delicious breakfast and got a early check in!

the side door didn't open with a key card. the gym equipment should be more updated.

great and reliable shuttle service. awesome breakfast, awesome staff.

one of the treadmills n the gym made a loud squeeking sound so, we just didn't use that one...

nice location and facilities (pool, gym, breakfast)

gym

quantity if breakfast foods available did not seem to meet the demand.

i didn't use the pool or weight room but it looked like there was a good amount of equipment to be used

nice gym with two very versatile machines which substitute free weights

breakfast

the internal gym is a nice to have after a long day of driving

very nice affordable room with everything i needed. the breakfast buffet options were perfect.

breakfast was ok, small selection but ok the gym was clean and simple, had basic equipment, ok for getting a quick workout

location to o hare, breakfast included and free wifi

wifi

laundry not accept credit or debit cards

great location to the concert we were attending. clean. nice free breakfast

good breakfast bar clean room bed was very comfy liked there was a chair in the room desk chairs don t cut it

it was great to have a shuttle to the airport.

the staff were very accommodating. my 2 year old loved the pool.

convenient for airport shuttle bus to airport not much else around the actual hotel though

no shuttle to o'hare.

pool is open

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

laundry room and vending machines on premises but there’s hours of operation

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

it advertised a bar and restaurant, but there was no liquor license, so no bar. the

booked directly with hotel so we could get a late check out - when booking they said it would be perfectly fine now the staff is extremely rude

by parking fee in an area where parking is not a premium

i liked that there was some food right next door in case the kids were

hotel was clean, we had free internet and free parking

breakfast could have had more options

the breakfast was good

decent gym and good location if you are looking to stay near the airport.

the breakfast was one of the best complimentary breakfasts i have ever had

free shuttle runs every half an hour (during the day)

property accommodated our early check in prior to the beer festival we attended

was very comfortable, the pool - omg the pool - was like bath water

great location, close to o'hare, expressways & restaurants. great bar on premises.

it's fine but if you have little kids, it's a trek

only microwave available is at their snack bar area, near the pool

00 for breakfast and my kids were so scared they didn’t even enjoy it or really eat

requested at booking for room on top floor and early check in, received an email a week or so before arriving with confirmation of my requests

i enjoy and thank the fact that my stay was extended to a late check out of 2 pm

early check in

room service

close to ohare airport, clean, and safe. shuttle driver was nice and announced airline gate.

the pool closes early

gym available, onsite parking

clean hotel near the airport. modern. has a pool, gym, great easy breakfast options.

refreshing indoor pool

i saw kids took a bagel and put it back

breakfast included, pool area, walking distance to allstate arena, staff were very friendly, comfortable bed

about this stay was amazing, i loved that there was a laundry room available to guest

shuttle works until 5pm only

breakfast options could have been better

room/apartment featured two bedrooms on a suite, as well as a living room and kitchen, providing an exceptional living space

i got a bed, a shower, a bath, a tv, a lounge, a desk, an ironing area, and a full kitchen

it had a kitchen included which seems very rare in any room i’ve ever been in

kitchen

neat and clean tidy just the coins for laundry can be upgraded to card

was not expecting a kitchen

the morning breakfast was typical covid style but more than adequate

the suites kitchen and the continental breakfast

and convenient for my family as it has kitchen and unlimited towels and free breakfast

bed was so comfortable, the living room space was comfortable and big, close parking, best free breakfast, pancake machine, close parking, super friendly staff

breakfast was lacking luster, to say the least

i have 2 kids with me, so total 4

the pool was closed and it felt a little run down.

the parking lot was trashed by patrons however staff worked hard to keep the property clean throughout

the hallways are a bit dated, and the wifi was spotty

the pool was not open to enjoy and neither were the computers.

gym is great

the restaurant is good, though i wish i had had time to investigate other services like the bar and the pool

really appreciated the hotel shuttle service

shuttle service was great!

a smaller hotel but had much more spacious rooms and the gym was bigger plus they have an indoor pool so it was value for money

breakfast was great, it was hot and cold items, vegan friendly, included with the purchase of the

in addition to all of this, we requested room service every day we were there

pool and parking

no access to pool or gym covid spoiled that

breakfast and the pool with the hot tub. also the bar

i love the staff so friendly and just helpful and breakfast is a plus

location ( right in front of the arena), it's clean and fresh. great vibe and great breakfast.

the breakfast particularly the egg and sausage never had we had eggs this bad

it has a gym and an access to pool

shuttle service ends at 10pm and breakfast starts serving at 6am

the bar was also nicely stocked

this hotel had all of the amenities including a nice pool area and restaurant/bar area, even a bags game area by the lobby

location and the staff friendliness of staff. airport shuttle was a plus!

cleanliness and pool area hotel employee was awesome

i really liked how they schedule your pool time to accommodate social distancing

a kitchen with nothing you will miss

gym was pretty sparse, and the door was always broken, however they did end up fixing this towards

i appreciated the gym in the building, although the door was always broken (they fixed it near the end of my stay)

large room with kitchen

it is not a 5 star hotel but from the over size of the room, to the laundry, gym, lending center, to all of the extras in the kitchen in your room

no sweets at free breakfast

great place , staff nice , shuttle service great

staff was very friendly, the room was comfortable and clean, the gym was clean, and the breakfast was very good

the fact that the pool was not available when we wanted to use it.

shuttle back to airport was great, on time and driver was very helpful and friendly

the front desk staff was accommodating and the chef in the breakfast room was attentive and cooked me a wonderful breakfast with great coffee on both mornings

everyone was so friendly. the breakfast was great and the location was perfect.

beautifully decorated for the holidays and a wonderful breakfast!

the hotel decor was cute, the staff were friendly and helpful, and the breakfast was nice

quaint and beautifully decorated. great location. fantastic breakfast.

the laundry machines were an unexpected bonus

very clean and big room with a kitchen.

had a good amount of facilities to use such as a gym, and pool

the gym was hot and the cable machine was broken/useless which was one reason i picked this hotel

good kitchen

no hot tub and pool could be a little cleaner...the water was cloudy.

very bad beds hurt my kids and wife back and mine

it's fairly close to the airport and they offer a free shuttle to the airport.9

the moment you cannot get to the pool unless you walk outside barefoot on freezing pavement there's construction

held bags since early check in wasn t available.

right off the highway, up to date, very colorful, nice pool

pool kind of small. would have liked a hot tub

we didn’t use the pool but it looked very nice

staff was very helpful and kind, and most of all the 24hr pool table!

hotel has a bar and fire-pits, lap pool and everything is spotless

breakfast was decent

i was a little confused about the breakfast timing or what to do during breakfast.

i overslept and missed breakfast, but it was still offered to me

breakfast time was so fast and early wish it had a pool or hot tub

great stay and great breakfast. great staff as well

was average especially breakfast

had no room service at new year evening

bell captain and staff were very helpful. room service was tasty. housekeeping was good

took some time for room service to handle several requests and since they do not clean rooms until late afternoon some

ud noise) wifi failure

breakfast was very good and also you can take any time coffee if you wanted

the staff was wonderful, the room was exceptional and the breakfast extra tasty.

meat was not really tasty, the rest of the breakfast was really good

breakfast better than other hi express stayed at

staff are very friendly and meet the customer wants. breakfast is excellent

spa massage bubbles were not very strong.

the continental breakfast was excellent. the staff was very friendly

we were catching the earliest shuttle for 5:45

people on our floor were obnoxious after 10-it took forever for my kids to go back to sleep after they were screaming, storming around and slamming the doors

tried contacting the gym several times in several different ways and never heard back

staff not so polite and helpfull , when my wife asked him to help her set up the tv in the gym area, he was acting surprised and replied that is not his job to do this

they had a gym and on-site bar that served a limited menu of bar snacks

the restaurant and bar are a great feature

rooms were very clean. bed was super comfortable. bar was nice and food was good.

com app they only allowed me to stay on the bottom floor, next to the bar and casino

also, they have a laundry where i did my load and it just costed me $4

great location, great staff, lovely breakfast, shuttle service, modern

more breakfast options. also a microwave in the room

free breakfast

location, large bedroom with kitchen, laundry, breakfast, shuttle to airport

5 min from airport and casino

desk clerk was kind enough to allow a late check out closer to my flight

was a kids splash pool with jets and fountains

the , for this hotel, in the amenity, there is the laundry service

clean nice staff great lobby and loved the restaurant for breakfast and shuttle to airport

clean & comfortable. friendly & accomodating staff with a great breakfast bar!

which breakfast stayed open just a little later

very friendly staff and kids loved the pool.

she got in the pool and was sick literally 5 hours later

the beds where comfortable. the kids enjoyed the pool

friendly staff, great breakfast, a short walk to allstate arena.

gym was closed

-unstable wifi connection at times -running out of coffee late in the afternoons

to drive the shuttle); elevator unreliable; parking can be a problem if you get there after 8:00; room service skipped our room even though we had a sign up requesting service - we never received

breakfast exceeded our expectations, in the quality and choice