location was weird mainly because there was all these parking, but most belong to another business that had signs stating parking area for and it would

there were two excellent restaurants and a sports bar within walking distance was also a bonus

adjacent event center, sports bar and cefalu at the end of the complex all compete for the same parking

very clean. excellent breakfast.

work out center was empty as well i had the gym to myself

strong odor of natural gas immanent from laundry room

the laundry facility was $3

two different bank cards in laundry payment option for dryer

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

nice laundry and vending

the breakfast was ok....

a room with a kitchenette, not even simple silverware was stocked and had to be asked for

good location. places to walk the dog. good size kitchen.

absolutely nothing in kitchen area carpet in halls seemed old.

the room was large and had a kitchenette with a full size fridge

the bar staff was great and it was an overall peaceful retreat.

hotel has an indoor pool and outside pool

friendly staff, comfortable bed, free wifi, nice size tv.

every night the pool was crowded with little kids and my girlfriend and i had no way to relax

room service and pool area

the price, the pools, restaurants, saunas

on checkout we probably waited for 15 minutes

c), rppm sizes were all of great quality and cleanliness

no room service and it even advised that it could available ion request

lack of room service.

the breakfast was amazing, the location was pretty good.

, the pool was open with 1 hours block reservation spots

had to make a reservation to be able to use the pool

breakfast was good, very convenience and easy location for my visit purpose

a hour later she put us in an upgraded room with a kitchenette

the complimentary breakfast was a nice bonus this stay

), the modern super clean rooms, the bar offering local brews, and the spacious, fully equipped fitness room made this our most

thought there was breakfast - i guess i misread

wallbox ev charging stations!

breakfast was good and room was very nice

price for hotel room with full kitchen, pool, gym, and breakfast

kitchen has all equipment

in addition our booking was advertised as a 1 bedroom suite that separated from the kitchen area, this is not what we got

kitchen

interior courtyard, spacious, comfortable and safe feeling rooms, good facilities

we were surprised to find a full sized working kitchen in our room

just a lovely clean spacious hotel with a gym a d cheap fast laundry. friendly staff.

all utensils were there for the kitchen

laundry facilities were difficult to use and partially out of order

be nice if a change machine or other means were available to make change/get quarters for the laundry machines

the fitness centre was a nice perk to have in the hotel on the facilities list

property had a fitness room which was well equipped and it was close to a number of eating and drinking

the free breakfast was good

there was an area for trash next to the laundry area that never got emptied in the 3 days i was there and it smelled really bad the last

elevator, ice machine, vending machine, fitness room equipment were all out of service

also, lady that checked us in could have pointed out we would be next to the pool

large rooms clean pool area great staff

the fitness center & pool.

the pool area was clean and chlorine wasn't strong like other hotels i've been too

very nice hotel, great gym

for breakfast location is good is near by malls and restaurants, and easy access on pool’s and gym

it was my second time staying and my kids first

good hours for the indoor pool and hot tub

location, breakfast is very good, and pool and whirlpool saved me

breakfast is great, close to the airport, well maintained and friendly.

had a shuttle to station and mall, laundry, breakfast, happy hour eats, gym, pool and huge two bed 2 bath

room, breakfast, basketball court, great customer service, cleanliness, quiet

clean, quiet, spacious,great breakfast

the complimentary breakfast was mediocre at best

great kitchen area and eating space, too

granola bar oatmeal and cereal in cups

had like 4 younger kids playing hide and seek till 11:30

i arrived at 10 am and asked for the free shuttle service they provided, the staff immediately said “no, it’s already passed the time”

breakfast because bar and kitchen closed die to covid

while swimming one of the pool light came out of the side of the pool with exposed wires while my kids and several others were swimming thankfully no one was hurt during the process

it had a small pool and no jacuzzi

the pool is kind of small - a 3 ft-4ft, but my 7 year old enjoyed it.

there is a restaurant and bar on site

i like the place i wish the pool is bigger and the gym as well. i'll come back again

the pool was smaller than expected.

breakfast was excellent

the breakfast and the pool

i thought it had an indoor pool. i should’ve double checked.

the location and pool with bbq and basketball court

the layout was awesome, bed very comfortable. i loved the kitchen.

pool was very small and no hot tub

breakfast

staff was very helpful. breakfast was great!! well located.

the breakfast was good

breakfast yummy

was a cosy place to stay, especially the location , the curtsious staff, the swimming pool , spa & basketball was great to enjoy with family , we stayed bit longer almost for one month &

the 930 am closing for breakfast on mon

i also enjoyed the pool

room was really nice, as well as the facilities, breakfast was great

kitchen is so small ,king bed is avarage

syed visited our room when we called n helped us with some kitchen issues

just the 'grab and go' breakfast. but it was no big deal at all. still a very good stay.

kitchen

, the kitchen was misleading and the stove cooking area is out dated

that is the main con of this place, breakfast was not good, and that is why we made our own

pool was small but i was open.

staff was friendly, pool and gym was clean, breakfast was great

the kids enjoyed the pool as well

i think the pool could be bigger

time spots for pool

the pool was great for the kids

my kids loved the breakfast and the front desk attendants were very nice!

swimming pool was available on a reservation basis which worked well

breakfast was amazing.

very lovely, big rooms , comfy beds and nice little breakfast buffet

concierge was lovely too and the male receptionist at the swimming pool area was nice too

my toilet in the first room i was in over flowed and me and my kids had to switch rooms at 2am because there was no staff on duty to fix the problem

my kids really enjoyed the big pool

loved it here however the spa prices way over priced we didn't use the the spa.

pool area could have been a little cleaner

convient access to car and late check out

breakfast was perfect.

very clean, comfortable, nice breakfast

the manager was attentive to the customers and visited during breakfast.

very clean, friendly staff, quiet, nice pool, spacious rooms, nice breakfast, safe feeling.

highly recommended, clean room, good location and nice breakfast.

decent breakfast

free parking and breakfast was an awesome perk

we couldn’t do the continental breakfast because of covid. but thank you for keeping us safe.

allowed late check out to allow me complete business zoom conference call

that is a huge plus to be able to sit in the hot tub after kids go to bed

breakfast was great. good variety. lots of room in dining area.

here to take advantage of the pool and hot tub which are very relaxing and soothing, they serve a great breakfast, staff is

breakfast was great. loved the spa tube in our room.

was nice hot tub was down and the water wouldn’t work in the gym

however,the restraunt,pool and gym was closed

alerting out of town travelers that if you don't stay 3 days there's no room service.

pool was pretty dated but kids didn't seem to mind.

nice to have a restaurant and room service

nice pool

the continental breakfast was pretty meager.

having a kitchen to cook in

the room had a kitchen in it which could be really useful for an extended stay

their laundry facilities are exceptionally nice clean and reasonable

and go breakfast was not the greatest

staff is friendly, hotel is clean and comfortable. breakfast was good and cost was reasonable.

bed, breakfast, location, service

fitness room sub-par - 4 machines and 2 weren’t working

we truly enjoyed the pool and the staff was helpful

thr bed was very comfortable and rooms were nice pool was nice as well.

the pool was closed was a bummer for the kids. but the stay was still great for them.

spacious room, great bed, nice pool, and excellent breakfast.

like the the availability of the late check out and its free of charge

noise, beds not comfortable, gym very small and no room or equipment to use.

staff was very friendly. pool area was big.24/7 food bar/coffee bar by front desk.

the room was very nice. i like that the pool stay open till 11 pm .

had to go get clean ones before the kids could go to bed

my little family sure enjoyed the free breakfast with choices and the pool

pool and fitness room and a business center if you want it

nice to have an indoor pool, though didn't use with all the kids

great breakfast

exactly what i was looking for!! a nice kitchenette with bed in different area!

loved the room, breakfast, and pool

great location, friendly staff, great breakfast .

rooms with kitchenettes, nice evening food and drinks mon

i liked the pool, the gym, the very helpful staff

lounge was terrible. the actual bar was just a shelf. pool was old. no hot tub.

the bar was closed due to

i know covid is going on so it kinda sucked the bar area was closed.

the pool was open in timed slots but because there were so few guests we had it for hours all to

even though the executive club was closed they gave my 2 kids free breakfast

the kids loved the pool and hot tub

the location was great for uber pickup and i saw there was also a shuttle, which is a nice touch

only two things i did not like was the pool could have been warmer, and at 5:30 in the morning there is no place in the hotel to get

convenience as we were there for dance free shuttle to woodfield mall and surrounding shops

accommodated our request for late check

close to my destination. nice pool and gym.

the ease of access to the major interstates. proximity to restaurants and walmart. pool area.

it is an added plus to have breakfast and coffee in the morning

clean and hosts were so nice . pool was clean and warm .

breakfast was coffee and packaged muffins and oatmeal

the kitchenette and the comfy recliner.

kitchen was great, size of room was great

big room, big size refrigerator, good size kitchen

i would have liked more options for breakfast but the selection was adequate.

first time i used the pool, there was no clean dry towel available at the pool

cleanliness of the room, gym, pool

the drinks at the bar were over priced and the hot tub was not running

only thing i did not like is the fact that the hot tub in the pool area was closed

it had an on-site bar and restaurant which were very good and the location was good for o’hare

very nice breakfast!

meat was not really tasty, the rest of the breakfast was really good

breakfast was very good and also you can take any time coffee if you wanted

breakfast better than other hi express stayed at

the staff was wonderful, the room was exceptional and the breakfast extra tasty.

we took the sheets off expecting room service to come and change our sheets that were soiled, but we didn't know that you had to

no room service

good nice hotel. no parking problem.

spa in room

parking lot in need of

chose the hotel based on the pool and gym room amenities but both were closed due to renovations

great breakfast great customer service

the breakfast was awesome

i wish the pool was bigger and the breakfast time was longer, but that's fine.

atmosphere just beautiful hotel period the breakfast buffet and the cocktail hour was also very very good

the pool temperature was cold & you could easily hear people talking/walking in adjacent rooms.

the lobby / bar area was inviting with a pool table and board games

pool table, jenga, cozy couches, tables to sit at

the lobby / bar area was inviting with a pool table and board games

we didn’t use the pool but it looked very nice

indoor swimming pool, restaurant and rooms!

courtyard, fitness center, bed, balcony

room was clean, beds were comfortable and the pool was nice and large

bar and restaurant were not open

the pool

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

everything but the pool area was cold. other than that we will be back for sure.

gym, pool, location easy to get around

were not notified of this) and sometimes they wouldn't

couldn't use the wifi

i have 2 kids with me, so total 4

property accommodated our early check in prior to the beer festival we attended

went with kids; ugh

it's fine but if you have little kids, it's a trek

the pool was very nice and clean

the pool area was the best hotel pool area i’ve ever been to.

great location, close to o'hare, expressways & restaurants. great bar on premises.

hotel was clean, we had free internet and free parking

parking

the hotel was great! the pool was warm and the beds were perfect.

swimming pool and breakfast

the pool was nice

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

about the towels the front desk would tell us to go get them but then when we would go to the laundry room the lady would tell us to come back later (also she had a very cold/rude attitude with

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

guest room layout with a separate master bedroom and a nice living area and kitchen.

best thing about this hotel is the breakfast buffet

content of the breakfast was fine, but very messy

staff was excellent. breakfast was extensive--filling/fresh

and bathroom in a separate room the kitchen and living area

it had a great breakfast too

comfortable room, free breakfast. good value for money.

nice gym with two very versatile machines which substitute free weights

gym, good breakfast, easy to park

breakfast

breakfast was very good and room was very clean.

best breakfast buffet. great location. clean.

breakfast was so huge and good

breakfast was excellent with lots of options

shower is amazing, delicious breakfast and got a early check in!

they have a kitchenette with no pots, pans, silverware or paper towels

kitchen only

kitchen in room with full size fridge, microwave, sink, 2 burner stove

nice looks and room have a kitchen.

no free breakfast due to covid but they did have juice and coffee

i overslept and missed breakfast, but it was still offered to me

very convenient and the breakfast was delicious.

have a mini fitness room, which is good enough for morning exercise

the price, the free parking, the great breakfast, the clean room

was there with my kids the whole time i stayed and it smelled so much like weed and cigarettes

wouldn't be comfortable taking kids there

kids were horrified

the gentleman working the laundry folding towels and such also had a cigarette dangling from his mouth

the stairs were was filled with overflowing housekeeping bins of garbage and extremely soiled laundry

breakfast choice awesome.. pleasant workers.

room have everything that need for long staying. good free wifi. good breakfast. nice location.

gym was mostly all broke. bad smell on the room

location, clean and breakfast was good!

breakfast was really good and served hot

also, if this was a normal visit, we'd have been very disappointed to see an outdoor pool

rooms, friendly staff, comfy bed, good location right off freeway, great breakfast, my special requests were accommodated

be sure if you get a get a chance to check out the amerian bar & cafe across the road

comfortable bed. updated decor. nice pool. free breakfast!

bath rooms are kinda small and breakfast was understaffed we waited 20 minutes for clean plates and

the pool was closed duectovrepairs

pool and gym

only one kids channel too

great location, yummy breakfast, friendly staff and the property management was great.

breakfast did not come with my booking

pool no jacuzzi can you billed me one amount and my charge says you’re charging me more what’s

the bar was closed during my stay

didn't have free continental breakfast. the pool had flies in it.

we asked about the bar if we could get a drink when we came in a friday night, st patrick's day, mind you

pool very small . bathrooms outdated needs some attention .

staff was efficient and pleasant, the breakfast was great and the facilities were spotless

not the typical continental breakfast from years ago and maybe from a cut rate establishment

the pool area and fitness room were both enjoyable

at the front desk is so awesome and can't say enough good thing about beatrice who keeps the breakfast going

location, breakfast

kitchen area was incredibly convenient

there is a gym and laundry room available to guests, which is nice

breakfast was grab and go style, and lots of sugary items, so we took advantage of the kitchenette

loved the kitchenette

location, laundry room, the size of the room

the restaurant and bar are a great feature

not be advertised as a casino hotel

the food at the bar was good along with the drinks

and the weekend breakfast at the hotel bar was delicious

please also be reminded there is no laundry in the hotel

had a microwave in the first floor and a laundry area

units, discounts available, family rooms, wifi for a fee, outdoor pool with handicap chair lift, laundry and vending including ice

they had laundry.

everyone is kind of. laundry mechanics terrible smell like peeps.

quiet clean order to room laundry

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

i also like that there was no pet fee for bringing our

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

since it was being renovated, the pool was closed. but we knew that prior to booking

liked the hotel room it was nice the king size bed was great i liked the pool and the hot tub the customer service was

there were wild bunnies right outside the pool area. 10/10

no shuttle to airport o'hara

hotel is only a short drive from o’hare and offers a shuttle to and from the airport which was perfect and easy

is difficult to find the shuttle at terminal 5, but this just because of the huge number of the parked machines and

also, free breakfast and an indoor pool is available which makes your stay more enjoyable

so much going for it as an airport hotel: price; free airport shuttle; basic but free breakfast; laundry; clean, comfortable, quiet rooms

the kitchen girl stood at front desk chatting , surely she had time to load a dishwasher

pool

the night stand, very sketchy activities were going on cigarettes butts everywhere outside the fitness center was nasty and a joke the breakfast was ok the toaster didnt work the microwave didnt

the fitness center and pool are small but it's a bonus to even have either let alone both

tv & wifi

the wifi wasn t good, there were little flying bugs in the room and the bed sheets were dirty

2nights i was dere i had problems with bugs and room service i ain t have no help with nothing elevator was broke got tired of walking up and

front des was sparsely manned and there was no breakfast on sunday morning, that i had expected

breakfast was good, internet excellent with high speed, only that i had to pay to use fridge n

more food options for breakfast.

limited breakfast choices

polite and helpful receptionists. good breakfast. big room with really comfortable bed.

the pool was small but it worked the kids still had fun.

guests that checked in friday night were loud and let there kids run up and down the halls til all hours of the night

parking lot, plenty of space

excellent breakfast and facility was very clean and convenient location

my beginner-swim kids had a great time using the pool (but see below)

pool was nice

guest laundry is downstairs (runs on quarters, so bring your own as sometimes reception understandably

hot tub was colder than the pool

including a couch pull out bed that their boys thought was the greatest along with pool and breakfast

laundry on site was useful

to 10 am, unlimited coffee, tea, hot chocolate bar 24 hrs, business center internet access 24hr, pool & patio, laundry room for your convenience, gym

i am on vacation i expect room service every day

the staff was very nice. they even let us swim in the pool a bit longer.

nice little pool for those who want one

easy, free and abundant parking. clean facilities..

full facilities of kitchen appliances.

room with a kitchen including a full size fridge, electric range, and microwave

should not promote a free breakfast because it's only coffee and instant oatmeal packs.

i like the full kitchen and ample space in the room.

an extended stay with kitchens, often times the cooking aromas that linger in the hallway are wretched

the water on the pool is too cool

gym

pool is too cold!

pool is nice and the rooms are great

the pool & hot tub were a great addition for the kids

the staff members were all nice. room was clean. kids enjoyed swimming in the pool.

breakfast is good

staff due to pool being closed gave a discount

close to the expressway. excellent breakfast! friendly staff

pool was open until 11pm which was good because after being in the city the kids were still able to go to the pool afterwords

even though the pool and fitness center were closed

the pool, and location

the bar and restaurant closed for construction

was excellent and my kids really enjoyed the swimming pool

it was a great room but the pool was amazing, kids had a great time

we love the pool it was so nice and clean and the hot tub was so relaxing

pool and hot tub water are checked daily and pool area is always clean

the bar restaurant i was expecting to be a actual dine in restaurant was very unhappy with type of

the atmosphere was nice. the kids liked the pool and the gym

kids running on the floors all day and night keys not working to room poor lighting in th

very personable bell man. late check out

food too expensive in the bar and restaurant

you had to be a silver or gold member to use the gym,,,,

have a free shuttle from the airport and because the description talked about relaxing in the spa and sauna

having boarding passes and tsa precheck allowed the kids and i to go airside and look around at will

the bed was soft. the breakfast was on point

i loved the pool the breakfast was good the shuttle service was great.

wifi was poor and restricted

breakfast buffet was eggcellent! kids enjoyed the pool!

was an odd smell in the room and in the gym room

room was clean, bed was very comfortable, staff was nice, pool was open

many unsupervised kids making noise in halls and stomping on ceilings

loud kids running down the hall screaming

liked the breakfast and the pool

the breakfast was good. the room was very clean. staff seem very nice.

kids running up and down hallway

thought the breakfast could have been a little better

breakfast was simple, our kids like waffle machine

how clean it was and the pool

love this hotel, our room was huge, great breakfast, amazing location, love the underground parking

breakfast was wonderful and everything was delicious and hot ud83dude0a

pool is smaller than it looks in the picture but it was nice

it was a lovely setting and very comfortable bed. the breakfast omelette was delicious.

was very friendly, room and hotel were clean, and the breakfast was good

the breakfast was great, even had fresh coffee brought out at 9:15am

to open the windows a bit more to get some fresh air in and maybe a detergent distributor in the laundry

it had a kitchen included which seems very rare in any room i’ve ever been in

the access to laundry, vending and a workout room were all great

kitchen

was not expecting a kitchen

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

i like the room service and the breakfast was delicious

breakfast was the best i've ever had at a best western

there was to be breakfast included but there was none when i went to get some.

it s nice that they have laundry for guests

good price and excellent room with a full kitchen

time we walked through the courtyard area to go to the pool, there were several smokers occupying an otherwise nice grilling area

there was a shuttle

loved the breakfast,

are no ice machines in the hallways (front desk staff accommodated request), pool was very dirty and there were no towels available (however once asked, staff brought some out

they gym could be a bigger.

also there was no room service

elevator to all floors is very convenient as is the provided guest laundry

to wash and $2 to dry)

great location and shuttle service was great

breakfast was pretty decent too

i first arrived to the room, i called room service because of the toilet, it was constantly running water and really loud

location free wifi free breakfast and free shuttle service

we were able to pay for a late check out which was handy for our late departure time

they were even able to accommodate a late check out for our late flight

the breakfast was good

comfortable bed, quiet, good breakfast, easy airport shuttle

decent gym and good location if you are looking to stay near the airport.

the breakfast was one of the best complimentary breakfasts i have ever had

the downstairs bar is nice and the staff down there and at the front desk were professional and communicated

the staff at the front was very friendly and i didn't even know they had a shuttle to the airport

cleanliness...breakfast...shuttle service

the free shuttle and prompt pick up at ord was so refreshing after a long day of travel.

beds were comfy, location was ideal for the all state arena. the shuttle was a massive benefit

i loved the free shuttle service back and forth to the airport

gym equipments need to update.

we asked for a late check out two days before i checked out, as my flight was later and it was actually agreed at

free gym,cleanliness,wide rooms,swimming pool,good customer care and heavy breakfast

desk clerk was kind enough to allow a late check out closer to my flight

i was wanting a hot tub but there was a nice kiddy pool if you had little ones

it is very close to the airport and has a free shuttle

beautiful property, restaurant on site, bar, gym,good breakfast

the gym was also well equipped for my needs

great location, great staff, lovely breakfast, shuttle service, modern

breakfast was excellent and exclusive to staybridge guests, room was very clean and looked modern

new rooms, great beds, awesome breakfast and friendly staff are part of the refreshing lodging experience you get here

breakfast could of been better

the space in the rooms the channels the pool

comfortable beds, big bathroom, nice breakfast buffet options.

nice facilities, cleanliness, very good service, nice gym, and great complimentary breakfast

the staff did know a lot and the pool was cold and nobody knew if it was heated or not.

swimming pool water was clean

not very infant friendly, older kids would be fine

very comfy and clean room! really nice gym. good breakfast and very friendly people

clean hotel near the airport. modern. has a pool, gym, great easy breakfast options.

which breakfast stayed open just a little later

the pool was warm

clean & comfortable. friendly & accomodating staff with a great breakfast bar!

nice breakfast

kids running around slamming the door

very close to airport , early check in, late check out and big rooms

sofa bed. family with kids net door.

wi-fi hard to access room service never picked up

nice hotel. great bar in the center of the building. bartender was polite and kind!

we're use to automatic daily room service, we didn't know we had to request room service daily

the soaps seem like they were old. but bar soap plastic crumbled as i opened it.

operated laundry

there's a place to print out your boarding pass, and a 24-hour shuttle

shuttle to ord is very dependable and pleasant

shuttle was quick and reliable