breakfast & the pool

i did not check the gym or pool though

new rooms, great beds, awesome breakfast and friendly staff are part of the refreshing lodging experience you get here

breakfast could of been better

spacious room, nice little pool and gym, comfortable beds, and withing walking distance to car rental

the beds where comfortable. the kids enjoyed the pool

kids running around slamming the door

kids sleeping on the sofa didn’t get any duvet only blanket :(

the pool and the gym are good and pretty new. room was ok. lobby was clean.

cleanliness, and comfortable bed, location, breakfast was good, complementary items

i ordered room service a couple of times

thought the gym was good and the breakfast was simple but had potential

breakfast was excellent and staff were genuine and pleasant to speak with

enjoyed the breakfast - shuttle service was also great

t excellent) but for the price paid it is super

the breakfast was

it has a gym and an access to pool

location ( right in front of the arena), it's clean and fresh. great vibe and great breakfast.

beds were comfy, location was ideal for the all state arena. the shuttle was a massive benefit

gym was too hot and the ceiling was too low, so that if you wanted to do a pull-up, you would have

the bar and restaurant was closed. there was a big floating in the hot tub

comfortable room, proximity to airport, excellent shuttle service and free breakfast plan.

he even gave me a room near the pool which was appreciated considering i had 3 boys with me

super convenient location right next door to the casino.

held bags since early check in wasn t available.

restaurant and bar were excellent

good location, shuttle bus for airport, good bar and restaurant

really easy to navigate, it's walking distance from the casino

onsite laundry room

pool was just a little too hot

there was a vending machine with water/cola and ice and laundry on our floor

a two queen bed and upon arrival was told they didn’t have that available for me and my three kids

to the airport, shuttle picks you up, great staff, very helpful, only a cheap uber ride away from rosemont to nice

been to a lot of hotels and everything seemed to go right here and the restaurant and bar was good

walking distance from the airport (with no bags of course) but the shuttle service is perfect running 24 hours a day

very close to airport , early check in, late check out and big rooms

sofa bed. family with kids net door.

are nice, enjoyed the split between the room and living area, so there was space for the kids

restaurant and bar on site

after we requested room service on sun, our room's bed was made up but linen was not changed.

the staff/concierge was rude and not helpful and the main reason we came was because of the pool and concierge told me upon checking in after i asked, that the pool was down that weekend,

lovely bar and cafe and a small areato purchase snacks

need more area to sit for breakfast

very nicely decirated lobby and rooms, kitchenette is handy

the room had a full kitchen as well, with all necessary (and more) kitchen utensils

we were able to check in early and able to use the pool and exercise room for a while after checking out of our room

the pool and bottomless mimosas

the hotel's fault but kids were running up and down the hall until very late -- after midnight

comfortable beds and pillows, gym well-equipped for a hotel

large hotel, great for kids

friendly staff, great breakfast, a short walk to allstate arena.

to drive the shuttle); elevator unreliable; parking can be a problem if you get there after 8:00; room service skipped our room even though we had a sign up requesting service - we never received

lot was rough, heavy rain which caused parking lot to be extremely flooded, also wifi was bad

-unstable wifi connection at times -running out of coffee late in the afternoons

they didn t have iron box and room service was

avid was clean, beds were comfortable, has a pool, gym and continental breakfast.

we enjoyed the pool and the fresh brewed coffee

great staff and a sufficient gym

breakfast should prove for kids

clean hotel near the airport. modern. has a pool, gym, great easy breakfast options.

shuttle service

nice and friendly service. elegent room decoration. close to the airpot with free shuttlebus.

the restaurant and bar was closed.

everything especially the friendly helpful restaurant staff...and the shuttle!

there is a casino right across the street with a few restaurants to choose from

nice little gym and indoor pool

i used the gym which had the necessary equipment

breakfast could have had few more items to choose from and the parking fee could have been more

nice little gym and pool

free shuttle runs every half an hour (during the day)

gym too small and not adequately equipped; breaksfast is sufficient, but not great - bread was very

it was a bit loud on the first floor next to the gym.

shuttle service is great, and the breakfast was very good

they also have a laundry area with 2 washer and dryers

room service answering system. calls holding holding too long

thing that coulda made it even better is a hot tub and better eggs for breakfast otherwise amazing

the free breakfast was great with a wide variety of items to choose from

only thing i didn't love was breakfast

breakfast, convenient location, big rooms, lots of places to eat around the hotel and transfers to

only small downside was that the pool was temporarily out of service, which was a bit disappointing

breakfast can used some upgrading. would be nice to have room service for lunch or dinner.

they were drinking and all the kids were screaming while they were blasting there music

john made sure that when we arrived after a long night of driving in a winter storm the shuttle drove us to the airport to drop our son off and back

the gym is dissapointing, just a few treadmills, bikes and dumbells

location,nice and clean, gym, breakfast

no cups for water, utensils or anything else that could be used in the kitchen.

was not expecting a kitchen

i got a bed, a shower, a bath, a tv, a lounge, a desk, an ironing area, and a full kitchen

it had a kitchen included which seems very rare in any room i’ve ever been in

ants in room by kitchen area.

could have had breakfast ..

no breakfast provided

was close to resturants, fast food, convince stores, and casino

did not have breakfast . nice quite rooms. great location

room, had everything i needed, good breakfast, helpful staff, convenient for short stays when you need to be near the

the rooms and the gym

room service and restaurant food is awful

great for kids though

great for kids though

restaurant and bar are way too small for this size hotel and this does not inspire to have breakfast/dinner at the

pool was closed and no breakfast. the bar may have been a bit pricey.

also, shuttle driver didn't show at all for the first appt

shuttle bus service is very nice to take guests to outlets for shopping

airport shuttle

shuttle service was convenient. bed very comfortable

wifi was not stable and keeps disconnecting but worked well

d patient: my daughter called and bugged them for the wifi password three times and there was no issue on their end)

limited choices for room service steak sandwich at red was not good

since the kids are still relatively little (8&10) the pullout still worked, but it was a minor disappointment

the meal in the sports bar

hotel, with a great breakfast, decent indoor pool and gym, and a bar

we thought the pool might have been open

the 24-hour airport shuttle and the breakfast.

shuttle buses are super helpful run late into the night

was a kids sleep over going on right next door to my room

shuttle bus runs at top and bottom of the hour

check in very knowledgeable very clean excellent room for price punctual shuttle

our kids always love your freshly-baked signature soft cookies

warm cookies, quick hot room service, friendly staff, nice rooms, super clean.

the gym is incredible!

alot kids running around on the 1st floor!!

has an inside gym and pool, big inside and outside lounge and a bar

was over booked and we came with two grown kids and were offered king size room

gym and pool still open

husband was not allowed to bring me up a drink from the bar while i stayed in the room with our kids

if you need to get laundry done - it is a easy uber to schiller

also i had to use the hotel computer and printer

bedroom was good, nice breakfast

the bar and the bed.

enjoyed how clean the hotel was, and how many facilities they had to offer on site

, great location, shuttle to the airport

9) shared a wall with the hotels gym

the lady at the bar was such a sweetheart, i think her name was veronica, she continuously went above and beyond,

we had no issue with room services, they delivered quickly

shuttle to/from o'hare

room service was prompt and delicious

at the ashburn restaurant kept trying to seat us for dinner in the loud bar area, while the restaurant was almost empty

has airport shuttle that runs every 15 minutes

free wifi was available, but very slow. paying extra for usable wifi seems outdated to me.

came to our room in a timely manner, room service was great

my kids were a little upset that it was being drained

you had to pay for wifi

to have coffee for your guests it was only available at the bar and the line was way too long

was nice and clean! we had a great check in experience and enjoyed the pool and the bar!

good location, pool for the kids

powerfull air conditioning was good as it was very cold day. wifi area range was not problem.

there was a swimming pool and workout room, a covered parking area as well as large parking lot

wifi was on the slow side

breakfast offerings were nice, parking was free and available, room was nice and as expected

the wifi is super weak

couldn't have asked for more after a 15 hour flight with 3 kids

so easy for flying out of o hare early in the morning. no stress, no need for a shuttle.

shuttles to downtown rosemont readily available.

connecting to the wifi sometimes is hard.

room service food was very good but pricy

was no complementary water, there were some bad and disruptive kids who were running down the hall all day and night

my kids really enjoy being there i will go back and visit love the place

room service available

later checkout, clean spacious rooms, nice pool and hot tub with soothing music

the room service

they have a shuttle picks up/drops off at airport, takes you to the local shopping/restaurant district and

ere was trouble logging in to the hotel wifi, so they bypassed the login

kids were very disappointed

customer service! great parking! close to airport!

a day pass and you get to go around chicago); convenience store at the ground level; free airport shuttle service; helpful and friendly staff; value for money; highly

breakfast was good

cups filled many rubbish bags which could have been avoided with a few hard hours of work in the kitchen

the kids loved it

we had to call hotel for shuttle ride from cumberland station twice

microwave not very clean. nor the laundry

laundry facilities on the premises is a great idea.

was messed up, had to keep getting my key reactivated, laundry accommodations weren't working

facility provides: - communal microwave - communal laundry machines - ice (homeless man as an attendant) important notes: - walls are paper thin, you

  no microwave,  no laundry,  people trying to open your door

i didnt like the funky smell in the laundry/ vending area

breakfast could be better and last longer than 9 am

so much going for it as an airport hotel: price; free airport shuttle; basic but free breakfast; laundry; clean, comfortable, quiet rooms

they have a coin laundry we found great after road

took a little longer then expected to get from the airport to the hotel because the shuttle was busy when we arrived

hotel shuttle was convenient for connecting with subway/ train transportation to my event

location to airport, free shuttle, free coffee in the lobby at 5 am, helpfulness of staff

rooms very clean wifi good staff always friendly ideal hotel for airport cargo area would suggest hire car to get

the shuttle service between the airport and the hotel very important

we wanted a hotel with a pool for the kids to go swimming

hot tub was warm . pool hours are short durning weekend and longer during week days

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

i also like that there was no pet fee for bringing our

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

the website advertises a gym and continental breakfast

it has laundry

pretty quiet too and plenty of parking: they don t make you pay extra for early check in that s a

they do not offer an airport shuttle or on site free parking

there are no good channels on the tv, but there is wifi so you can watch youtube or netflix

com app they only allowed me to stay on the bottom floor, next to the bar and casino

lovely bar and facilities

the restaurant and bar are a great feature

paid $25 more for this hotel because it was supposed to be a casino hotel

very clean, nice area, bar was nice & food was great

property was exceptionally clean and located a very short shuttle ride to the airport

perfect location and fast shuttle

pet friendly and you will be charged $25 for the pet fee

convenience to airport and free shuttle. i’ve been traveling a lot last few weeks .

the small kitchenette and desk aspect

the kids are still taking about the gorgeous waffles they made with beautiful

front desk clerk was not friendly and clear about where to go in the airport to catch the shuttle bus

was still served through an ideal social distancing way, the gym was open for guests with a booking schedule, and the room was comfy and

parking was free which was a huge bonus

cons were all about facilities that were not available, namely the hot tub and laundry

the staff were very accommodating. my 2 year old loved the pool.

pool is open

free wifi and breakfast made this hotel the best price around the airport and the free shuttle was fantastic

liked the hotel room it was nice the king size bed was great i liked the pool and the hot tub the customer service was

one thing that caught me off guard was that the shuttle was running not even each an hour and i had to take uber to the airport and in the snowy

loved the breakfast!gym was also very nice

everything.. rom, bed, pool, gym, food.. so happy..

breakfast, pool,gym, staff, price,etc

i didn't use the pool or weight room but it looked like there was a good amount of equipment to be used

free breakfast

gym, breakfast

the gym

the location and the shuttle

shuttle to the airport to have access to the train

the bar food was amazing

no free breakfast due to covid but they did have juice and coffee

very convenient and the breakfast was delicious.

have a mini fitness room, which is good enough for morning exercise

would have loved some hot eggs or yogurt for breakfast buffet but pancakes were good!

great stay and great breakfast. great staff as well

breakfast now

early check in

cleanliness good breakfast renovated rooms

to the covic-19 not being able to have the breakfast offered which is understandable and not having stores a bit closer i don't own a vehicle

the breakfast and cleaning

not when the kids not i needed to listen to for four hours

kids running back and forth all night not very. clean old hot tub jets didn’t work

breakfast was ok

the kids were disappointed about the pool

lots of great options in the morning and they even had a free shuttle bus service to the airport that runs every 30 minutes or so

not alot of sugar free breakfast options.

no breakfast but they did offer coffee in the room

cut fruits in breakfast

came to the door with special service like breakfast accommodations

need to pay for everything example request for early check in need to pay $30

the spa tub was really nice and the hotel was close to lots of restaurants.

the spa room

everything it was perfect absolutely suggest getting the spa room me and my husband loved it!

the spa tub was nice

spa hose didn't work

buffet breakfast also available at the time of our stay, $15 for adults, $12 for kids

the kids were able to enjoy themselves instead of being trapped in a room

parking lot could have been plowed better

free parking in a large lot adjacent to the building.

was alright, i wish there was room service for in house comfort instead of having to go outside to find food

asked for a late check out i was told no check out is 11am no acceptions i was like wow

he gave us a late check out so we could sleep

close to bus station and other commodities such as laundry washing, diners etc

even has laundry room for guest use

close to the airport. great value. clean. nice stuff. laundry on site.

the pool and breakfast and the bed

breakfast was just great--everything one could want at a hotel

good wifi. the staff was helpful to try to resolve our issues.

i loved the pool the breakfast was good the shuttle service was great.

nice, clean hotel, with swimming pool and gym for a relaxing time.

bed, cleanliness, pool, gym, breakfast… basically everything about our stay

friendly and the hotel was very clean we loved that hotel n i will be there to stay again nn the kids love it too i will definitely give them a

pool area wasn't clean at the time of the opening of the pool - kids clothes and dirty towels were

shuttle to airport service

i also appreciate the convenience of free parking and the complimentary breakfast

no free breakfast. no shuttle to airport.

the bus shuttle from the airport did not arrive at the reported time

one of the shuttle drivers was texting while driving with 7 people in the car

the shuttle was unavailable when we needed it.

bar was excellent with a fully stocked selection of spirits and food

asked for late check out and was denied

i liked the layout of the hotel, had laundry and snack machine in one area.

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

on sight vending and laundry

handy having a guest laundry and front desk selling detergent

breakfast could offer a few more choices . the soap is kind of thin.

was convenient, could get a early check in, employees were wonderful and the breakfast was great

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use, might

breakfast with sausage and eggs

friendly front staff -great pool

i loved the location. how polite the staff was the breakfast, pool. very comfortable

pool was open had amazing time with my family of

the pool

relaxing, peaceful, has swimming pool and fitness center

breakfast we paid for when we booked the hotel was great, and the availability of the coffee and bar is so convenient

staff, pool, room setup

the safety bar in the shower wasn’t secured to the wall

there is a pool but we missed the hours it was open

pool water was cold

was great - clean, comfortable, friendly staff and nice breakfast selection

cannot speak to the pillows as we always carry our own but the beds are comfortable and the breakfast is good

the laundry eo was centrally located

fitness center

nice rooms, clean facilities, pleasant staff, good breakfast, and good location.

no access to pool or gym covid spoiled that

room, comfortable bed, nice temperature control of room, quiet location, breakfast was included in this reservation, free parking, short drive to downtown skokie

the bar louie food tasted like it was left over from lunch.

the bar and the rooms were excellent, pool are spot on

carpets stink of old curry, and its its very load around that middle srea by the pool and the gym

com, welcoming and very professional staff, huge room with great amenities, plenty of parking, amazing kitchen and bar staff, clean & neat lobby and quiet and serene surroundings and

we were able to eat in the adjoining bar and the food and service was good but there was no heat in the hotel and it was very

the restaurant / bar in the hotel had great food, reasonably priced

couldn't use the wifi

hats off to your staff, all areas including the pool and common areas were spotless

location and free shuttle to the airport

who helped me at the front desk was very nice, and offered to waive the early check in fee

airport shuttle they have too post online how it work and explain the shuttle available only on call me and

shuttle was very helpful as they even arranged for me out off thir operating hours

second thing is a shuttle

breakfast was very good and room was very clean.

great and reliable shuttle service. awesome breakfast, awesome staff.

breakfast was excellent with lots of options

the side door didn't open with a key card. the gym equipment should be more updated.

even gym room was well-kept

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were very nice and helpful also

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

laundry room and vending machines on premises but there’s hours of operation

the internal gym is a nice to have after a long day of driving

it had a great breakfast too

nice gym with two very versatile machines which substitute free weights

breakfast

breakfast was ok, small selection but ok the gym was clean and simple, had basic equipment, ok for getting a quick workout

the pool was nice

the pool was great just surprised there wasn t a hot tub.

the hotel was great! the pool was warm and the beds were perfect.

bar and nice pantry to buy a couple of important items

comfortable beds, japanese food court within walking distance , friendly staff, adequate gym

love this hotel, our room was huge, great breakfast, amazing location, love the underground parking

breakfast and room and size of pool and the underground parking super safe

awesome staff, great breakfast!

breakfast. clean bathroom. nice fitness center. coffee on demand.

i did not like a long haul way. took some time to get to our room with little kids.

the pool area was the best hotel pool area i’ve ever been to.

it's fine but if you have little kids, it's a trek

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

location was convenient and the parking was awesome

the pool was very nice and clean

property accommodated our early check in prior to the beer festival we attended

son had a blast playing golf for three days during spring break; staff went above & beyond

attractive golf club with clean and comfortable rooms, good breakfast, and friendly, helpful staff

evenings feature some type of live musical entertainment on the outdoor patio overlooking the golf course

location of the hotel with a surrounding greenery and golf course

really well done. great facilities. very good golf course. first class

also, it is good idea to include a toaster in the kitchen

breakfast was lacking for a hotel in this price range,

room with a kitchen including a full size fridge, electric range, and microwave

the kitchenette and the people was xool

an extended stay with kitchens, often times the cooking aromas that linger in the hallway are wretched

nice breakfast included

my kids loved the breakfast and the front desk attendants were very nice!

very lovely, big rooms , comfy beds and nice little breakfast buffet

it was nice to have an indoor pool for the kids to enjoy

the fact that the restaurant was very close it was very clean facility it offer a full breakfast every

temp in pool area could have been warmer

the restaurant and facilities were excellent. nice indoor pool and jacuzzi.

gym is fine business room is good , you can take printouts of you want shuttle service for near

no outdoor seating. poor pool area.

the pool and gym where excellent and used extensively during my stay to unwind after a day in the office

kitchenette was useful

listed amenities i thought this had a bigger kitchenette

also, completing with the hoards of kids at breakfast on the weekend is getting old

close to the expressway. excellent breakfast! friendly staff

cute kitchenette

hotel offers free breakfast in the morning and there was only coffee and tea available

charged a pet fee for a pet i didn't have. expensive for a hotel tht was so run down.

breakfast wasn't so grand with a lot of variety

more food options for breakfast.

polite and helpful receptionists. good breakfast. big room with really comfortable bed.

breakfast was great. and staff really nice and friendly.

front parking and reception area.

the front of the hotel is a dead end parking lot

the staff was friendly, the beds were comfortable, and the breakfast was delicious.

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

breakfast is coffee, instant oatmeal in a cup with hot water, prepackaged muffins and granola bars

kitchen was exceptional and the hotel staff were beyond accommodating

did not like the rudeness workers encountered from some customers about the breakfast choices

i had to stay over almost a week, and it was convenient, and having a small kitchen and coin laundry was great

i didn't feel safe to do laundry in the basement

daughter lives inn evanston so it was convenient and my granddaughter loved spending time in the pool

poor fitness room

24/7, adequate breakfast and great breakfast staff, friendly staff all around, nice fitness room, good pool, comfy and spacious lobby

great breakfast, clean rooms, warm pool, good fitness room.

kitchen, bathroom (soaps/ shampoo)

the pool is good

the pool is huge and i love how the jacuzzi connects to the pool. room is cozy and so pretty.

they are awesome after whole day on the road with kids

kids loved the pool and gym area

the room service was quick and the maids were very nice

plenty of parking

one improvement, add a hot tub to pool area

the suites are like home since they include a full kitchen and the beds are always comfortable ensuring a great nights sleep

breakfast was the worst part there was nothing for us to eat at all not even for kids no cereal nothing, i paid $280/night for the garbage service

staff, quiet room, nice bed, everything worked in the room and kitchen, exercise facility was good enough

had to fight for parking because of the theater venue next door

the bar closes a little early!

didn t get room service even when i asked for it.

have good room service and cookies also they are 5 minutes away from my family and across the street is my

terms of quality) was definitely lacking

clean, comfortable rooms, 24 hour fitness, kitchen in the room and a pool

great breakfast.

kitchen in the unit with full refrigerator

breakfast sandwiches are a little weird

free onsite laundry is a huge bonus

liked having all the kitchen necessities so that i only have to bring the food

it is great to have a mini kitchen to help cut costs of going out to eat for every meal.

warmer for the eggs needs to be working for breakfast.

the kitchen was awesome, the bed was comfortable

room was nice with small kitchen. affordable prices per staying.

early check in, clean room, pleasant staff, lowest rate in the area

elavator not working laundry machine out of order

the laundry facility was $3

two different bank cards in laundry payment option for dryer

nice laundry and vending

location was weird mainly because there was all these parking, but most belong to another business that had signs stating parking area for and it would

such as breakfast hours, wifi info, check-out time, etc

breakfast was good

pool, spa and gym were pretty good. walking distance to shopping mall.

hotel has the same type of breakfast, gets boring after a while especially when staying for an extended amount of time

we love the pool it was so nice and clean and the hot tub was so relaxing

kids running on the floors all day and night keys not working to room poor lighting in th

the atmosphere was nice. the kids liked the pool and the gym

the bar restaurant i was expecting to be a actual dine in restaurant was very unhappy with type of

nice lobby and bar and very comfortable bed. quiet and used the workout room and hot tub

pool had mildew/scum all along the bottom and was not swimmable

pool and gym were very nice.

the breakfast was not included

the bar and restaurant was closed. i wish they had a refrigerate in the room.

breakfast was fine

breakfast could have been better an pay bar and a muffin isn't exactly a breakfast could have

location was just what i was looking for as well as the kitchenette with fridge and

a room with a kitchenette, not even simple silverware was stocked and had to be asked for

location was excellent, the breakfast, because of covid-19, was not there, and actually not expected

there were no dishes in the kitchenette

i called the front desk 3 times about a wifi issue and no one answered

the facility my kids loved the pool area very nice a clean the breakfast buffet was really good loved that you pay

staff is extremely friendly and helpful and every area from pool, gym area, restaurant, to my room was clean

value for money - really clean hotel with great amenities including an indoor and outdoor pool, and a hot tub

friendly staff, comfortable bed, free wifi, nice size tv.

bar does not open until 5 & check in at 3

the lobby / bar area was inviting with a pool table and board games

modern styling and lounge area and pool made for a pleasant

we didn’t use the pool but it looked very nice

pool table, jenga, cozy couches, tables to sit at

breakfast better than other hi express stayed at

breakfast and location

staff are very friendly and meet the customer wants. breakfast is excellent

very convenient, very clean, stylishly furnished room and very good breakfast

the staff was wonderful, the room was exceptional and the breakfast extra tasty.