our favorite feature was the pool

i went in the pool and you could hear them before you got to the door 3 kids under 16, no adults to be seen

we enjoyed the free breakfast array, including hot items

breakfast great

me and my kids like the room and the pool

excellent breakfast selection changed daily

room lay out with mini kitchen very comfortable

good location, close to offices and gym.

room was nice with small kitchen. affordable prices per staying.

warmer for the eggs needs to be working for breakfast.

the breakfast was very good with a lot of options.

the front of the hotel is a dead end parking lot

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

the breakfast is great! and the room was clean.

i didn t make it to breakfast

like the bed and room, they allowed me early check in

no outdoor seating. poor pool area.

clean,pool

with bar and restaurant right there you aren&#

the pool and whirlpool were great!

the safety bar in the shower wasn’t secured to the wall

pool area clean and nice and warm

there was no breakfast at this location ... and no restaurant or bar open!

both breakfast and bar not open at time of my visit

clean,comfort, bar in the lobby, friendly staff

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

the breakfast was good in correlation with the charges

gym needs to be amped up, but it’s okay.

there used to be a guest laundry but it was no longer functional

safe and convenient location and great breakfast and beds! staff were really nice!

breakfast was adequate but not the greatest

breakfast was excellent with real scrambled eggs and real sausage

breakfast in the hotel

nice rooms, clean facilities, pleasant staff, good breakfast, and good location.

the laundry eo was centrally located

on sight vending and laundry

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

i liked the layout of the hotel, had laundry and snack machine in one area.

asked for late check out and was denied

pool could be cleaner and monitored

oating hair, debris)

over fifteen people multiple kids under 16 unattended

with a pool and workout room, restraunt as well this is perfect for longer family trips

food was not great and no room service. would have liked more vending options.

beds were comfortable. pool area was nice and clean

parking too was an issue

very comfortable and spacious room. superb pool

it is a welcoming place everyone is so nice. lots of parking available. good service.

the staff was incredible and kind, room service was prompt, all areas were clean and tidy

breakfast was so huge and good

great and reliable shuttle service. awesome breakfast, awesome staff.

the side door didn't open with a key card. the gym equipment should be more updated.

gym made me a little disappointed

shower is amazing, delicious breakfast and got a early check in!

comfortable room, free breakfast. good value for money.

slow shower speed. not a very extensive breakfast menu for vegetarians.

the hotel was very clean, the staff nice very nice and the breakfast very good !

it had a great breakfast too

breakfast was great, if you get up soon enough!

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were very nice and helpful also

about the towels the front desk would tell us to go get them but then when we would go to the laundry room the lady would tell us to come back later (also she had a very cold/rude attitude with

laundry room and vending machines on premises but there’s hours of operation

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

hotel was clean, we had free internet and free parking

great bar and restaurant

the indoor pool was a welcome relief for the kids

the pool was great just surprised there wasn t a hot tub.

parking fee was a surprise but i understand why

property accommodated our early check in prior to the beer festival we attended

pool temp was almost unbearable

00 for breakfast and my kids were so scared they didn’t even enjoy it or really eat

that are comfortable, bathrooms with hot water and free toiletries, restaurants/cafes onsite, a fitness center and/or a swimming pool

location was convenient and the parking was awesome

with hot water and free toiletries, restaurants/cafes onsite, a fitness center and/or a swimming pool

breakfast and the cleanest

always pleasant great verietyof breakfast!

no breakfast buffet due to covid19

very friendly staff, super clean facilities. solid breakfast!

she even got me a bagel and another snack from the kitchen when i missed the breakfast

very accommodating staff. good breakfast. great location for us. pool for kids.

the pool was also very clean and well kept

location, running area, good breakfast, clean room, free parking, easy check in & check out, nice gym and

gym

the property is in a area in close proximity to a golf course which made it feel upscale

very professional staff, huge room with great amenities, plenty of parking, amazing kitchen and bar staff, clean & neat lobby and quiet and serene surroundings and location

down to the front desk and the guy told me he told the attendant that it would be 2 adults and 2 kids well then this morning we wake up and go down to the breakfast and give the card and the guy

allowed pets, the room was clean and open and very comfy for my family with two kids and a small dog

i have 2 kids with me, so total 4

hats off to your staff, all areas including the pool and common areas were spotless

great breakfast, it was very clean, the pool and jacuzzi!

pool hot tub and friendly staff.

breakfast was served ahead of schedule so some of us could leave early

parking not enough close to the door

pool, gym, all clean

amenities like the gym half worked and the ones that did did not work well

breakfast not include in already heafty price.

the breakfast could be a little better but they are in the process of renovating the hotel.

the room, the swimming pool, the workout room and the laundry area

more than one simulator does not work in the gym (and the water in the pool was changed, i think a year ago

laundry on site, restaurants in area that deliver, parking close to rooms, pet friendly and even

everyone is kind of. laundry mechanics terrible smell like peeps.

quiet clean order to room laundry

laundry worked w cleaning lady to clean room

they had laundry.

pool is open

there were wild bunnies right outside the pool area. 10/10

no shuttle to o'hare.

although i did not use it to navigate the city, the complimentary o'hare airport shuttle service was nice

loved the heated pool

pool kind of small. would have liked a hot tub

bar does not open until 5 & check in at 3

hotel has a bar and fire-pits, lap pool and everything is spotless

the lobby / bar area was inviting with a pool table and board games

hotel has a bar and fire-pits, lap pool and everything is spotless

breakfast was the best i've ever had at a best western

room service was the best

there was a swimming pool and workout room, a covered parking area as well as large parking lot

breakfast offerings were nice, parking was free and available, room was nice and as expected

hotel was super clean we loved our stay and the pool was the kids

very clean and comfortable beds. the breakfast was extra tasty.

very nice breakfast!

breakfast better than other hi express stayed at

everything here was quiet, professional, clean, and all i needed. breakfast was great.

breakfast was very good and also you can take any time coffee if you wanted

breakfast, quiet, location

great staff, hot coffee and breakfast, laundry, great location.

kitchen in the room. quiet. comfortable bed.

the price and kitchen amenities.

great staff, hot coffee and breakfast, close to shopping.

have a mini fitness room, which is good enough for morning exercise

the price, the free parking, the great breakfast, the clean room

great stay and great breakfast. great staff as well

i overslept and missed breakfast, but it was still offered to me

breakfast was decent

i didn’t get a chance to stay for breakfast but i heard really good reviews about it.

friendly pricing, the breakfast was good, and the staff was awesome

but it’s not the properties fault, kids will be kids

the breakfast was great and the evening snack was a nice surprise.

i’ve had two kids graduate navy boot camp in the last past 3 mths and the area is very convenient

like that the person in the reception (malcom) was very welcoming in the check in, he even add breakfast to our stay without extra charges

also enjoyed the pool area and lobby for relaxing

really really bad wifi, could not effectively work and was advised to forget the network and reload multiple

can't go wrong staying here with huge parking lot, bar on site, coffee to go in the morning, well lit make up mirror, outdoor patio

customer service was excellent. shout out to room service for being quick.

parking lot in need of

no room service

wifi was coming up with vpn or international

when my significant other and i left for lunch after the first night, we requested that room service come while we were out

the breakfast was very limited and the gym was also very basic.

no facilities open. bar restaurant etc closed. mask should be optional.

i wish the pool was indoor.

bar is also very good and very easy to get to

have liked a cheaper breakfast option for my kids

the bar is always buzzing after hours and then you can retreat to your room and enjoy the quiet as you

really well done. great facilities. very good golf course. first class

boutique hotel at an awesome golf course

attractive golf club with clean and comfortable rooms, good breakfast, and friendly, helpful staff

extremely nice guest house of a golf club, everything here is so clean and decent.

son had a blast playing golf for three days during spring break; staff went above & beyond

has strong fragrant odor-too strong dogs should not be in the breakfast area children should be on a selected

staff was very friendly. pool area was big.24/7 food bar/coffee bar by front desk.

breakfast was great. staff was great! kids enjoyed the pool.

we were able to have a late check out option at 2 pm, which was very helpful

kids would have liked a game room, but parents saved money & kids had their tablets to play games

com app they only allowed me to stay on the bottom floor, next to the bar and casino

the restaurant and bar are a great feature

paid $25 more for this hotel because it was supposed to be a casino hotel

please also be reminded there is no laundry in the hotel

lovely bar and facilities

we loved the pool!

couldn’t get in the pool

nice room and great happy hour and free breakfast

and gym are under renovation which i am told only when i was checking-in with my family and with all my

free breakfast, cocktail hours, comfortable bed, separate living room.

i loved the free shuttle, the friendly staff, and the updated rooms

location and it has a bar and starbucks coffee.

huge indoor pool. large rooms. not loud at all. only negative is the tiny tiny bathrooms.

the pool was out of service

wifi was horrible, spotty, and slow

the kids loved the pool and hot tub

drain was clogged, pool wasn't opened and wasn't stocked with towels as advertised (3 hours after when it should have

this was a little family getaway and the gym, pool, entertainment and room amenities made this a memorable trip

the location was great for uber pickup and i saw there was also a shuttle, which is a nice touch

would of like a spot for families to enjoy themselves and kids could play with such a large venue it's possible

of inside the pool could have been a little better

i had both kids so i appreciated the early check in as well

pool area could be improved.

the free every day breakfast is good quality good and also a wide variety of food and drinks

breakfast was awesome, pool was great, location was nice and the beds were very comfortable

of breakfast staff was rude to my husband didn't say excuse when he was refilling up breakfast items

breakfast was awesome, but could use a better waffle mix recipe

the size of rooms. the breakfast. convenience.

breakfast was excellent for the price of the accommodation

great location, friendly staff, great breakfast .

indoor pool was on the small side and packed with kids.

my little family sure enjoyed the free breakfast with choices and the pool

pool and fitness room and a business center if you want it

good free breakfast and the pool seems a hit with kids

pool is not large and fills quickly

kitchen in the unit with full refrigerator

free laundry and pool and the exercise room, adds to the positive experience

the property had complimentary laundry room, gym and pool

pool area very clean

nice laundry with no charge to use machines

also, free breakfast and an indoor pool is available which makes your stay more enjoyable

took a little longer then expected to get from the airport to the hotel because the shuttle was busy when we arrived

late check out $10 til 2pm

the kitchen girl stood at front desk chatting , surely she had time to load a dishwasher

a 24 hour shuttle would be better

i also like that there was no pet fee for bringing our

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave me a

caught up in the after party that before the check out time i called the frondesk to request a late check out as we have to drive back in the property still

the staff was friendly and the breakfast was great as well

they also have a gym, computer room, indoor swimming pool and hot tub, so it’s open year round

overall was a great experience and my kids enjoyed their

there was nothing wrong with our stay besides the indoor pool being a bit small.

the hot tub, pool and how the hotel is conveniently located next to everything

great breakfast! nice pool and great location

a returning customer. love the breakfast and staff is always friendly

great breakfast! nice pool and great location

staff was very helpful. breakfast was great!! well located.

good breakfast clean and spacious

the check-in process took longer than expected. the shuttle was not very comfortable.

waitress at the bar was super rude and loud to my husband

breakfast could have had more options

comfortable bed, quiet, good breakfast, easy airport shuttle

the gym was also better than most hotel gyms

no breakfast

need a little bit more towels when you’re staying for two days, and more breakfast

the breakfast was pretty stingy.

the bag breakfast

breakfast was the same every day, but not bad

good breakfast, friendly staff, great location!

elevator, ice machine, vending machine, fitness room equipment were all out of service

it’s was very clean the breakfast was great

the free breakfast was good

fitness center

the access to laundry, vending and a workout room were all great

was not expecting a kitchen

kitchen

i got a bed, a shower, a bath, a tv, a lounge, a desk, an ironing area, and a full kitchen

ants in room by kitchen area.

to wash and $2 to dry)

spacious lounge on 1st floor (ground floor) including a cosy bar with a large selection of drinks (+) liked the bar area & rooms were very clean, spacious & (+) the bar area was nice (-) maybe like a drink coupon for the bar (+) nice to have a restaurant and bar on site (+)free shuttle to o hare airport, nice bar and breakfast. (-)we returned from the concert, the lobby bar was closed

great location and shuttle service was great

the person on the front desk when we checked in was rude. room service was not provided.

shuttle service is great, and the breakfast was very good

the complimentary breakfast is basic and does not have a lot of choices for vegetarians

nice breakfast. beautiful pool area.

a variety of outdoor activities: pool, basketball, volleyball

laundry facilities on site

the breakfast was awesome, more than i expected

pool, large room

are no ice machines in the hallways (front desk staff accommodated request), pool was very dirty and there were no towels available (however once asked, staff brought some out

loved the size and comfort of the room and the kitchenette

good price and excellent room with a full kitchen

room/apartment featured two bedrooms on a suite, as well as a living room and kitchen, providing an exceptional living space

nice very clean gym and equipment

customer service awesome housekeeping love the area my kids definitely enjoyed their time staying there

nice gym

staff was super nice, the kids loved the pool and i enjoyed the 24/7 coffee

had a weight room and an inside ( small) pool for exercise

laundry service

size of rooms, kitchenette

the pool was a bit small. with about six kids in it it started to feel crowded.

that group of rowdy kids had about 12 of them

the kids enjoyed the pool as well

location and the kitchen

that is the main con of this place, breakfast was not good, and that is why we made our own

the late checkin guy didn't tell the morning desk that he had granted a late check out to me.

helpful staff, very clean, full kitchen

old kitchen in room

it had a small pool and no jacuzzi

i like the place i wish the pool is bigger and the gym as well. i'll come back again

i like the place i wish the pool is bigger and the gym as well. i'll come back again

the pool area was very cold. it cut our pool time drastically.

it was nice to have a bar and restaurant in the hotel

it was a great stay kids loved the pool and the breakfast was great also :)

was a bit sad that room service wasn't available but the food itself was great down at the bar.

hospitality was amazing - they provided us with free champagne and drink tickets for the bar when we informed them that we were celebrating my husband's birthday

room service and pool area

hotels fault but alot of kids during this stay, and we couldn't really enjoy the pool or hot tub

the location, room space, breakfast, and open pool design

room was fantastic with a huge amount of space along with a kitchen area to cook food or put leftovers away in

the kitchen was fully stocked with all of your needs

was a cosy place to stay, especially the location , the curtsious staff, the swimming pool , spa & basketball was great to enjoy with family , we stayed bit longer almost for one month &

the gym was small but complete, good devices/clean towels/drinking water etc

the pool was full of adult drinking instead of enjoying the pool

i booked this so my sisters and i could enjoy swimming and the pool was closed

breakfast not so satisfied

room size and amenities were great. good size gym with heavy dumbells.

i like everything very modern suites breakfast really good always clean

pool and gym were very nice.

bar was delicious and our young grandsons were most pleased with their breakfast choices

breakfast bar was delicious and our young grandsons were most pleased with their breakfast choices

breakfast was fine

the pool was cold

no microwave in rooms,no bar or restaurant in hotel.

that is really dangerous when you have kids and could risk them putting it in their mouth

was very helpful, free shuttle for a max of 5 miles in the morning, easily reachable from the airport, has a laundrette

the workout area and pool, the cleaning staff, free parking, the powerful shower head, and the bar downstairs

no shuttle service as advertised

wifi

good breakfast bar clean room bed was very comfy liked there was a chair in the room desk chairs don t cut it

no room service. covid is long over, management is using it as an excuse to be stingy

was ok, location was perfect for a layover shuttle service was appreciated

wifi was not password protected and my security does not allow connection to this type system

pool was not open

swimming pool breakfast

liked the breakfast, it was good

due to covid-19 there is grab and go breakfast which is a brown paper bag snack.

rooms were nice and clean they had a pool it was being serviced due to covid and they had scheduled times and it was really nice the way

no breakfast but that was ok since i have a kitchenette

we were surprised to find a full sized working kitchen in our room

well equipped kitchen, light & airy bathroom

just a lovely clean spacious hotel with a gym a d cheap fast laundry. friendly staff.

laundry facilities were difficult to use and partially out of order

easy access to room and pool

my kids loved the pool and they room

very helpfull staff and allowed us an early check in

also, lady that checked us in could have pointed out we would be next to the pool

no hot tub with the pool.

yes the inside pool was not up and running

side room was a huge bonus and has quick outdoor access to the pool area as well as the sports bar with beautiful outdoor terrace

the golf course balls flying thru the parking lot

the food, bar & gym

pool was outstanding to say the least and the location was amazing unfortunately the bar in the pool area was closed and so was the one in the hotel other than that amazing place will

the person from breakfast eva is very kind and help and clean stuff

like the bed and the sofa and the breakfast selection ud83dudc4c also the gym.

everything was beautifully maintained from the lobby to the pool to our hotel room.

the location and gym.

too much chlorine in the pool.

gym was too hot and the ceiling was too low, so that if you wanted to do a pull-up, you would have

i loved the free shuttle service back and forth to the airport

cleanliness...breakfast...shuttle service

it has a gym and an access to pool

i love the staff so friendly and just helpful and breakfast is a plus

kitchen

very clean rooms perfect breakfast

m and pool)

very clean, spacious and quiet room, excellent breakfast, friendly staff

nice hotel, breakfast was good and employees were nice.

dirty laundry and garbage bags in the hallways

the room, breakfast, heated pool, and location.

the hotel is in a nice area with restaurants, entertainment (movie theater, mini-golf), gas stations, stores, etc

great layout and love the offers like fire pit and gym

love the little kitchen!

excellent gym, and nice clean hotel

really enjoyed the lobby bar this visit.

spacious room, nice little pool and gym, comfortable beds, and withing walking distance to car rental

pool i wish it was deeper

breakfast & the pool

pool and breakfast were super crowded

the gym was lacking in equipment

a little hard to locate. an on-site bar would always be nice.

the breakfast the eggs wasn't very good but i really have nothing to complain about

the complimentary breakfast was a nice bonus this stay

thought there was breakfast - i guess i misread

no breakfast

dishes included in the kitchenette really made it feel like

great breakfast

its like a little apartment complex with pool and basketball court

lacking in the details-full kitchen with four place settings, but only one fork

separate living area was exceptional with a bonus added kitchenette and all the accessories for the kitchen were included

parking comfortable beds, full kitchen with equipment, lounge area, tons of storage space on-site laundry facility, outdoor pool, and gym hearing accessible pleasant and

better coffee at breakfast buffet

the en-suite bathrooms and the kitchen ware that was kept in the kitchen for use

breakfast was limited

just the right size with all required amenities like the communial laundry room to wash and dry your clothes

breakfast is nice and the gym is also functional and to my liking

breakfast was excellent and exclusive to staybridge guests, room was very clean and looked modern

great location, great staff, lovely breakfast, shuttle service, modern

the breakfast each morning was very good, with plenty of options

it is very close to the airport and has a free shuttle

pool hours and workout room

super close to the airport with shuttle service and close to the rental car return at the airport

the , for this hotel, in the amenity, there is the laundry service

staff were great, the room was nice enough, and i really enjoyed the gym and pool

convenient location, nice clean room, free shuttle

gym room was decent, but could be improved

everything was great. breakfast, bed was was comfortable.

to drive the shuttle); elevator unreliable; parking can be a problem if you get there after 8:00; room service skipped our room even though we had a sign up requesting service - we never received

wifi is almost unusable, the bandwidth is not enough to load any kind of website, and it is pretty

bed, good size room, good wifi

the pool was a plus for our stay! they also serve breakfast.

didn’t have time to spend longer and use the pool

indoor pool is a plus and close to airport even better

less vegetarian options in hot breakfast

cleanliness, and comfortable bed, location, breakfast was good, complementary items

also being a marriot member it has perks with late check out

after we requested room service on sun, our room's bed was made up but linen was not changed.

also room service knocked on door too early 9 am to check if i was still

large comfortable room. great lively public spaces, good gym. friendly and helpful staff

they will very accommodating and given me the late check out is well

breakfast was excellent ! very clean hotel,

i was disappointed that the pool, according to the front desk staff, was only 60 and too cold to use

nice rooms, everything very clean, nice pool area, business center, and breakfast every morning

pool

no hot tub, the weekend breakfast lady not friendly

a two queen bed and upon arrival was told they didn’t have that available for me and my three kids

the soaps seem like they were old. but bar soap plastic crumbled as i opened it.

we took advantage of the shuttle service and driver was very nice

airport shuttle on time. staff friendly and efficient. room spacious and clean.

i am a single mom with 2 kids and needed some help with my luggage

enjoyed the pool and food and loved being in a pleasant an exceptionally, clean hotel

the timely shuttle to and from the airport was a valuable plus for us

the bar was also nicely stocked

location and the staff friendliness of staff. airport shuttle was a plus!

it was close to rivers casino. very clean.

the kitchen very clean, the bed excellent, the bathroom and tub super clean, i liked that they had hand

nice gym & pool

the pool, everything was perfect

pool closes too early. it’s fully enclosed so i would think it would stay open later

accommodating staff, free breakfast was delicious and a nice variety, free internet, clean indoor pool

the staff, the room, and the pool though somewhat small.

but i don’t complain because it’s just a cheap place my kids can go to swim for a day or

indoor pool

the bathtub was not great and working out in the gym was interesting to say the least

good value for money - good size room - good location - good gym.

service and shuttle service

there were additional charges like parking, bar tax and others

shuttle service from the airport came back to pick me up

clean; excellent for family with kids where the whole family can enjoy in the clean swimming pool and whirlpool

the bar and restaurant was closed. there was a big floating in the hot tub

the spa tub was really nice and the hotel was close to lots of restaurants.

everything it was perfect absolutely suggest getting the spa room me and my husband loved it!

the spa room

i made reservations for at room with spa and when we got there the rooms were all sold out.

spa hose didn't work

the pool

1 bar of soap on bath matt on the floor for shower, none for sink

only thing i did not like is the fact that the hot tub in the pool area was closed

the hotel bar and kitchen was a nice surprise although we didn't eat there it was nice to know we could have

on site restaurant closed sunday/ monday. so. no room service. indoor pool is not heated.

and go breakfast was not the greatest

no breakfast

their laundry facilities are exceptionally nice clean and reasonable

breakfast was great

the kitchen area allowed us to cook from our room and save

and restaurants are walking distance, but disappointed at that the hotel didn’t allow 2hr early check in after i arrived by international long flight, i was asked to pay

breakfast was not offered

great location, good breakfast, easy free parking, good gym on location, clean sheets

little more choice for breakfast.

for a larger group and they were able to give me rooms that were next to each other as well as early check in for several of the rooms

one about dirty laundry and needing a roll of quarters, then a man walked in after me, however he had been there

was slightly lacking, but since the hotel was designed for longer stays and the room had a kitchen it makes sense

should at least provide one of each kitchen utensils for cooking and eating for

the next morning i called to ask for late check out

breakfast was coffee and packaged muffins and oatmeal

rooms were clean; breakfast was standard hotel fare; pool was warm and staff was friendly.

liked the spa tub in the bedroom and the public pool and hot tub was nice

my boys loved the indoor pool and my husband enjoyed the free beer in the evening

my kids liked swimming there

the pool, whirlpool, free breakfast, free dinner snacks, 2 tvs, $1 soda in machine