it was a good value for the money. however, the breakfast needs to be upgraded.

breakfast was bad.

breakfast is

the breakfast was pretty stingy.

the name changed, but the signage did not. also, breakfast was

breakfast was wonderful

the pool was a little cloudy.

the property had complimentary laundry room, gym and pool

the laundry facilities were very good and the availability of a fitness centre and a pool was excellent

nice laundry with no charge to use machines

the pool was gross and the staff did not check in on it

there was no breakfast.

lack of any kind of complimentary breakfast. even a danish would have been nice

pool and gym were very nice.

the pool was cold

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave me a

caught up in the after party that before the check out time i called the frondesk to request a late check out as we have to drive back in the property still

really appreciated the shuttle to the ravinia pavilion

room service cleanliness

you have to request room service and they said to make an appointment with the front desk

the wifi was included in the price, however it kept disconnecting

24h open gym with some cardio machines, free weights and machines

the breakfast was awesome, more than i expected

breakfast is great.

the pool was closed but it was so hot out. whyyyyy?

a variety of outdoor activities: pool, basketball, volleyball

laundry facilities on premises

clean and modern facility with a clean pool

breakfast should be open buffet

pool was clean 1st day, but then no maintenance or cleaning

check in has no parking near it and then you have to drive to another area to go onto the place where the rooms are

excellent breakfast. could have used a refill on the coffee, though.

location of the hotel with a surrounding greenery and golf course

golf course view

attractive golf club with clean and comfortable rooms, good breakfast, and friendly, helpful staff

evenings feature some type of live musical entertainment on the outdoor patio overlooking the golf course

situated on a golf course

but it’s not the properties fault, kids will be kids

the bar hours

pool needs a little cleaning.

kids teams staying there and children were running around and not being watched by parents or

we have the bar but some people still bring kids down the pool and hot tub are always consumed being that

the property didnt have free continental breakfast,no pool or no microwave in the rooms

really really bad wifi, could not effectively work and was advised to forget the network and reload multiple

no indoor dining or room service.

not once did the room service provide any towels, cups or cleaning services for the room

free breakfast and a pool

the pool and gym where excellent and used extensively during my stay to unwind after a day in the office

great pool area with sauna and hot tub

with bar and restaurant right there you aren&#

the restaurant and facilities were excellent. nice indoor pool and jacuzzi.

clean,pool

could have more available laundry machines and have earlier and later laundry hours

breakfast was adequate but not the greatest

the laundry eo was centrally located

breakfast in the hotel

clean room for a good price, breakfast is ok. 20 min to go to the airport from here.

breakfast was excellent

parking was very limited.

the breakfast was very good with a lot of options.

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

nice breakfast

rooms on the first floor lack of sun light. cold pool. tiny fitness room

breakfast we paid for when we booked the hotel was great, and the availability of the coffee and bar is so convenient

did not like the expensive coffee bar in the lobby

staff, pool, room setup

the safety bar in the shower wasn’t secured to the wall

loved their gym work out set up !

we liked everything was very clean and comfortable. outdoor pool was great as well.

a night out with the kids we came back to the room to shower and the water was ice cold, the barley put towels in the

no facilities open. bar restaurant etc closed. mask should be optional.

bar is also very good and very easy to get to

the breakfast bar was great also

the breakfast was good in correlation with the charges

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

gym needs to be amped up, but it’s okay.

the morning breakfast was a good start to the day

asked for late check out and was denied

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

on sight vending and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

breakfast was served ahead of schedule so some of us could leave early

breakfast - would have liked to see cinnamon raisin bagels

all of the above plus a good breakfast. i stay here a few times a year traveling on business.

kept asking if we could fit in a one bed room, but being 2 adults and 2 kids he realized it wasn’t possible

breakfast was excellent quality and selection location was very private and serene

the hotel had a nice heated pool for my kids

very loud. kids running around being disrespectful of property.

however, the gentlemen at the bar was very helpful to take food and heat it

a hot tub, bar needs a dancing area, make sure your soaps are refilled, better coffee and tea

it's always a pleasure staying at the renaissance. my grandson loves the pool.

it is great to have a mini kitchen to help cut costs of going out to eat for every meal.

wish breakfast was earlier on weekend. wish there was a blender in the room.

not very clean in the kitchen and room etc. bathroom very dirty

breakfast started at same time we needed to be somewhere else so we went down earlier

warmer for the eggs needs to be working for breakfast.

pool was unable to open , and there was no housekeeping , but it was because of the covid mandates

beds were comfortable. pool area was nice and clean

parking too was an issue

i had to walk quite a bit from parking spot but happy parking was free.

parking is a bit far in adjacent lots.

spa hose didn't work

everything it was perfect absolutely suggest getting the spa room me and my husband loved it!

the spa tub was nice

no pet fee for our miniature dachshund

the spa room

everything was perfect. a little of variety for breakfast would be great.

in the pool area there is a toddler corner for kids

the bathtub was not great and working out in the gym was interesting to say the least

i was right across from the laundry area room 339 it was a bit loud.

also close to the train kids loved the

location, room, bed and staff were excellent. free parking was also a good to have.

friendly staff. great breakfast selection. comfy, quiet room. full kitchen.

parking lot is small.

good breakfast

staff and the layout of the room were great and the complimentary parking, wifi and breakfast were really great

great staff, hot coffee and breakfast, laundry facilities and cooking.

great staff, hot coffee and breakfast, great location, quiet.

bed comfortable (though small - full size at best), kitchen appliances worked perfectly, staff helpful and congenial

manager & the staff were super accomodating and friendy, the laundry facilities (altho you really could probably replace the machines

kitchen in the room. quiet. comfortable bed.

the room was clean, breakfast was good & staff was friendly.

breakfast had a nice selection of food

came to the door with special service like breakfast accommodations

need to pay for everything example request for early check in need to pay $30

no breakfast but they did offer coffee in the room

the pool was great too

24/7, adequate breakfast and great breakfast staff, friendly staff all around, nice fitness room, good pool, comfy and spacious lobby

is being very picky but i wish their fitness room had an all around weight machine

large 2 room suite with kitchenette was great. very comfortable beds

daughter lives inn evanston so it was convenient and my granddaughter loved spending time in the pool

i had to stay over almost a week, and it was convenient, and having a small kitchen and coin laundry was great

great laundry facilities, very useful to have

needs cleaning, the rooms,hallway, laundry room.

kitchen was exceptional and the hotel staff were beyond accommodating

convenient and easy, great laundry facility

and breakfast was amazing as well as having access to a pool and gym over all loved

and breakfast was amazing as well as having access to a pool and gym over all loved

two room set up. nicely stocked kitchen

it was clean nice good breakfast friendly staff large pool and a fire outside just perfect

swimming pool is very huge and the seating area is very accommodating

the price. the pool and the kids loved bteakfast.

we had the pool to ourselves, kids had a blast

need occasional supervision by the pool.

the free every day breakfast is good quality good and also a wide variety of food and drinks

friendly, upscale and loved the breakfast.

i went in the pool and you could hear them before you got to the door 3 kids under 16, no adults to be seen

how clean it was and the pool

i did not like a long haul way. took some time to get to our room with little kids.

breakfast was great

husband, kids and i stay at this hotel this past weekend and realized that we left something at the hotel

this hotel , staff very friendly , great location , bed very comfortable, love the gym , free coffee , free cookies when you arrive

ample parking for our big truck

so many hotels in the area charge for parking, but free at doubletree north shore

room service is not very responding

the gym and pool were also nice and the lobby was pleasant

no breakfast was a bummer on new years day

the golf course and the location

no complimentary breakfast. our room didn't have a fridge. the pool was small.

side room was a huge bonus and has quick outdoor access to the pool area as well as the sports bar with beautiful outdoor terrace

very professional staff very helpful bartender very clean overall kids had fun

the breakfast was good with plenty of options to choose from.

we loved the room, pool, n the staff was great. the free breakfast was good also.

breakfast not so satisfied

kitchen was well equipped

i booked this so my sisters and i could enjoy swimming and the pool was closed

excellent gym, and nice clean hotel

really enjoyed the lobby bar this visit.

the person from breakfast eva is very kind and help and clean stuff

breakfast was very good for a hotel breakfast and the staff kept on top of replenishing the food

thank you to the staff for giving us a late check out to enjoy our son a bit longer with not even a hesitation

the rooms were clean good continental breakfast nice atmosphere for family or if you’re going solo can’t complain

breakfast ud83cudf73 is great

gym and laundry are

kitchenette, comfortable beds, cozy inn feeling, long breakfast hours, social hour

awesome and rooms are comfy, just a smal thing please put large trashcans atleast in rooms with kitchen

clean comfortable, mostly quiet, and has a pool too

the laundry room was a bit dirty

no wifi signal in my room.

breakfast was the best i've ever had at a best western

i like the free parking , great wifi, access to pool during the stay.

had to walk around hotel in the dark, because there was no parking by front, only unlocked door.

powerfull air conditioning was good as it was very cold day. wifi area range was not problem.

my kids say it all “this is a really nice hotel

amenities include a beautiful indoor pool, outdoor seating areas, and coin laundry

the property is in a area in close proximity to a golf course which made it feel upscale

pool was to small, it was to crowded

ran out of body wash could of used more shampoo the towel in the pool were not soft st all very clean and comfortable wish it came with a refrigerator and

peace and quiet, kitchen, breakfast, great staff

laundry

free wifi & kitchen

i love the mini kitchen and the rooms are the perfect size.

it had a fully functional kitchen, and the staff were very professional and pleasant to deal with

great room and pool was nice. breakfast was great.

could use new gym mats

stains in the hallway and the room were a little off-putting, and when i needed to use the guest laundry, they didn’t have change so i ended up having to go to a laundromat anyway

nice pool

free breakfast

should have a whatsapp or wifi option to secure or request shuttle

shuttle was very convenient and on time

shuttle to o'hare was timely and professional

wifi

room was very nice and the breakfast was awesome

we liked how it has the pool on site, the bar and also a small table pantry/connivence small for snacks

convenient location with dining options nearby and an airport shuttle.

shuttle pick up in the night time can be a long wait.

nice warm indoor pool, good breakfast and free airport shuttle also included

nice warm indoor pool, good breakfast and free airport shuttle also included

the pool closes early

i saw a family with young children coming out of the pool room who were very cold

pool could have been given to use for a longer period

spacious and spotless rooms, modern design with nice facilities, including an indoor swimming pool, free parking, and a very good breakfast

avid was clean, beds were comfortable, has a pool, gym and continental breakfast.

they had a gym but i will not be staying there again

i enjoy and thank the fact that my stay was extended to a late check out of 2 pm

they also have a laundry area with 2 washer and dryers

the person on the front desk when we checked in was rude. room service was not provided.

great location and shuttle service was great

great room with with roll in shower for my wife. the swimming pool was great for my daughter

room, comfortable bed, nice temperature control of room, quiet location, breakfast was included in this reservation, free parking, short drive to downtown skokie

free parking

frion/front desk and the excellent bar restaurant bar louie and the property pool area was spotless

the pool hrs could be better and so could the gym hrs those should be 24 hrs

the bar in the lobby stayed open until midnight (kitchen closed at 10pm) and the drinks were strong and tasty

the bar in the lobby stayed open until midnight

tchen closed at 10pm) and the drinks were strong and

that it had a restaurant and bar on premises

french toast was an excellent breakfast.

shuttle works until 5pm only

clean and comfortable room. shuttle to the airport.

thing that was upsetting was breakfast was super busy even on a friday morning

are no ice machines in the hallways (front desk staff accommodated request), pool was very dirty and there were no towels available (however once asked, staff brought some out

court yard with pool and half court basketball was nice and good for dog walks

we did not use the breakfast option

very friendly staff, super clean facilities. solid breakfast!

always clean, great breakfast and great staff

breakfast and the cleanest

came down for breakfast and the gravy was cold and the apple i picked was a bit bruised

business hours of bar and restaurant.

nice everything - from the location to the lobby with the restaurant & fireplace to the pool & hot tub to the room itself

open floor plan with dining and bar on main floor as you walk in made it feel inviting

the breakfast bar and staff were all very nice

ants on floor in pool area

breakfast was excellent, and varied.

parking lot in front was congested when we got there-maybe a better spot for signing in, otherwise

great room size. friendly staff. good breakfast.

during the breakfast, very comfortable rooms, kitchen very well equipped, very silent, enough parking, coffee 24h, even they have basketball ring

space/size of room exercise and pool area great breakfast easy access from doors to rooms

it had a huge closet kitchen that reminded me of a studio apartment complete with living room

it had a kitchen included which seems very rare in any room i’ve ever been in

ants in room by kitchen area.

to open the windows a bit more to get some fresh air in and maybe a detergent distributor in the laundry

neat and clean tidy just the coins for laundry can be upgraded to card

frequency of airport shuttle

the bar was also nicely stocked

laundry room and gym are good

laundry room and gym are good

pool was just a little too hot

the moment you cannot get to the pool unless you walk outside barefoot on freezing pavement there's construction

front desk staff and shuttle driver was excellent for kindness and service.

very bad beds hurt my kids and wife back and mine

next to the casino and airport, what could be better

no hot tub and pool could be a little cleaner...the water was cloudy.

location ( right in front of the arena), it's clean and fresh. great vibe and great breakfast.

breakfast could be better

shuttle service ends at 10pm and breakfast starts serving at 6am

the breakfast was

the staff at the front was very friendly and i didn't even know they had a shuttle to the airport

the pool was open but i understand that’s because of covid-19 other than that everything was great

breakfast was good except the eggs. they seemed like they were dehydrated and rehydrated

the pool water temperature was way too

negative comments are that the lighting in the room is a bit dark, the pool is pretty small, and also the room description said there was a microwave and there was not

it sounded as though they had kids and they were letting their kids stay up all night

friendly staff, bar in lobby and comfortable bed.

pool was nice, the whole property was modern and clean and well-maintained

so clean! exceptional staff. great pool and hot tub area.

breakfast offered many choices and was delicious. my grandson really enjoyed the pool.

the other hilton on orrington this was a smaller hotel but had much more spacious rooms and the gym was bigger plus they have an indoor pool so it was value for money

staff were very friendly and helpful - but the coffee for breakfast was really strong - even the medium roast

laundry machine didn't work well

restaurants and shopping -including groceries if you're on a budget and want to make use of the kitchenette

n go breakfast is just a mini-muffin and granola bar

kitchen

pool is clean

great room, customer service, indoor pool and gym, and amazing that they provide shuttle service

friendly, helpful, and made sure i knew about the shuttle getting me back to the airport in a timely manner

great place , staff nice , shuttle service great

free shuttle to airport, use of gym, excellent wifi, huge room

now, they ask that reserve pool time for you and your guests

free wifi and breakfast made this hotel the best price around the airport and the free shuttle was fantastic

one thing that caught me off guard was that the shuttle was running not even each an hour and i had to take uber to the airport and in the snowy

no shuttle to o'hare.

convenient for airport shuttle bus to airport not much else around the actual hotel though

beautifully decorated for the holidays and a wonderful breakfast!

the kind staff, lovely breakfast and amazing beauty and history of the hotel

excellent breakfast

annoyingly, the burner units in the kitchen kept flashing and i couldn't turn the thing off, though i never used it

the front desk staff was accommodating and the chef in the breakfast room was attentive and cooked me a wonderful breakfast with great coffee on both mornings

worth the money friendly staff excellent food had local bars close within walking distance and a casino across the street this was an excellent choice for our stay

it was close to the casino and the breakfast buffet

have liked to have shuttle service to the convention center, but they only have shuttles to the airport

bar and restaurant hours yet i understand that it's secondary to covid and the work force shortage

location, customer service, amenities, courteous and prompt shuttle service

laundry

beautiful property, restaurant on site, bar, gym,good breakfast

it’s economical, clean, courteous staff, with rooms equipped with microwave and a mini kitchen

also, they have a laundry where i did my load and it just costed me $4

room was large and comfortable, with a well-appointed bathroom, kitchen facilities and a sofa

pool to myself, fast and easy check in/ check out process

very clean, good value, allowed me to early check in, good service.

close to decent food and casino

close to airport and casino, great restaurants near by as well

large hotel, great for kids

i then called the front desk and they said no so i had to drag my kids out of bed with only fifteen minutes because no one would give me an answer

good breakfast, nice pool and gym, pretty clean

kids sleeping on the sofa didn’t get any duvet only blanket :(

the pool and the room was very cold

rooms, warm and clean swimming pool, friendly staff, great breakfast, comfortable beds, great shower

didn't have breakfast

was average especially breakfast

wifi kept falling

granddaughter to help her move into her dorm at northwestern, bobbi went above and beyond to shuttle us close to her dorm on move in day

no room service

wifi was much too slow. emails delayed, took a long time to access web pages.

the staff overall was great even the breakfast workers in helping my guy choose what to eat

the room was nice! comfortable bed airport shuttle functioning wifi

-unstable wifi connection at times -running out of coffee late in the afternoons

has a large restuarant, gym and computer cove

wi-fi hard to access room service never picked up

cozy and quiet location, great customer service, shopping center were close to the hotel, the gym was great & the room was very spacious

easy location to the airport and shopping. great size room and gym. pleasant setting.

location, gym

we're use to automatic daily room service, we didn't know we had to request room service daily

walking distance from the airport (with no bags of course) but the shuttle service is perfect running 24 hours a day

that it had onsite laundry room

well equipped gym facilities

i have 2 kids we got 1 room with 2 bedroom, airport shuttle bus for free.

we took advantage of the shuttle service and driver was very nice

the location was downtown and didn t feel so safe for us as we have kids

room service was awesome. staff extremely helpful. beds super comfortable.

also the wifi is soooo slow you cant rely on it for anything

friendly staff, clean nice gym, beds were great, and room was quiet

place to stay with kids

we had to pay for our coffee and it’s not continental so that sucked the pool was great the gym was a bummer laundry service was not free nor coin operated so yeah the room was great thee

needed more towels. a bit noisy being down the hall from the kids running around

did not like that you have to go downstairs to get ice from the bar every time you need some

front desk staff and coffee bar server were very friendly and professional

and me and my kids all eas in the same room myself and the 4 and we all had space and the had a indoor pool kids

the room was very clean, the gym well equipped, and the lobby/bar attractive

the breakfast servings - especially the omelet bar - were all tasty

just the area and the staff the breakfast love the experience

room, attention breakfast closed too early

everyone was very helpful. i loved the breakfast..i was able to get a late check out.

wifi was spotty

the pool was clean and big the kids totally enjoyed it

breakfast was great and shuttle services to go to the airport

shuttle service

wifi was not so good, unstable sometimes

great bar and dining area that encompasses the experience of the location

(they provided shampoo, conditioner, and bar soap

the bar and restaurant were used daily and were very nice

so close to all residential halls, perfect to spend a couple of days visiting northwestern kids

the bar and staff were very personable

service from the person that booked us in was excellent as was was the breakfast

the free breakfast

breakfast was excellent with lots of options

very clean very friendly staff great breakfast great location highly recommend!

shower is amazing, delicious breakfast and got a early check in!

gym, good breakfast, easy to park

enjoyed all the cold breakfast food: cereal and other foodstuffs

very nice affordable room with everything i needed. the breakfast buffet options were perfect.

the hotel was very clean, the staff nice very nice and the breakfast very good !

nice gym with two very versatile machines which substitute free weights

the breakfast

no one came to get it and we did not realize this until the next am, too late to order room service and we did not have time to use the restaurant

beautiful hotel! room was exceptional! nice gym!

no room service or room cleaning

shuttle should be 24 hr, there was no room service or restaurant as advertised, understaffed so staff were stressed and not friendly, not

like the gym and heated swimming pool

also, i never received room service or towels

very close to airport and offered very comfortable bed, a bar and restaurant.

the hot tub ! pool for the kids .

i ordered room service and when i got it, it wasn t that warm anymore.

hidden gem! excellent condition, very clean, friendly staff, great bar & restaurant!

everything except no laundry for guest ! that’s extremely hard when staying a week or more

the food at the bar was good along with the drinks

they had a gym and on-site bar that served a limited menu of bar snacks

staff not so polite and helpfull , when my wife asked him to help her set up the tv in the gym area, he was acting surprised and replied that is not his job to do this

the cleanliness of the rooms around the area so is the laundry room

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were very nice and helpful also

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

room has small kitchen that's good

the kids loved it

very clean , friendly helpful staff, very comfortable beds and amazing pool

the only thing i could honestly say is the pool was quite smaller than it looked pictured and than i'd imagine

everything was great :) because of covid restrictions we couldn't use the swimming pool.

it advertised a bar and restaurant, but there was no liquor license, so no bar. the

bar and nice pantry to buy a couple of important items

great bar and restaurant

should have been warned that there would be a charge for parking

free parking.

t queen beds)

the shuttle service from the airport is convenient

2018, close to the airport, wifi must be free for all rooms

the pool of course

good location, pool for the kids

it's fine but if you have little kids, it's a trek

very clean, well located hotel. nice pool, great breakfast and restaurant

went with kids; ugh

it is in the airport . the food and bar are available untill 11pm.

the fitness center was also clean and organized

i was a little confused about the breakfast timing or what to do during breakfast.

very convenient and the breakfast was delicious.

breakfast time was so fast and early wish it had a pool or hot tub

have a mini fitness room, which is good enough for morning exercise

i overslept and missed breakfast, but it was still offered to me

property accommodated our early check in prior to the beer festival we attended

spa close shower’s terrible, bad smells

equipment in fitness room did not work

hotel shuttle was convenient for connecting with subway/ train transportation to my event

though i didnot use, swim pool and spa look great

pool

i also like that there was no pet fee for bringing our

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

the pool was not open to enjoy and neither were the computers.

went down to the bar the first night and the gentleman at the bar was very accommodating with the ice, the second

customers have to ask for wi-fi/gym access, book there own airport transport with a third party company

gym, pool, location easy to get around

pool is cold !!!

lied about 'kids eating free at onsite restaurant ' restaurant refused to honor that, front staff was rude and

free parking

everything room service was great and the food was awesome.

the staff is very friendly and helpful! i also love bar louie restaurant on the hotel.

and out into the hallway after the first flush, even though reception know i was with four young kids i couldn t get someone to bring me some extra pillows, they don t answer if you call from

room service available

the kids movies that play in the pool area

my kids really enjoy being there i will go back and visit love the place

my kids loved swimming

my grand kids enjoyed the indoor pool

breakfast buffet was excellent

everything great all staff at breakfast buffet friendly helpful food goodud83eudde1

we didn't touch it, but i know others with kids had trouble

the breakfast staff was friendly, on top of refilling your coffee

comfortable room and able to get a late check out.fantastic shuttle to and from airport.

restaurant and bar have excellent staffing and service

you can text their staff for service such as room service , housekeeping , checkout etc and it was clean beyond belief

most comfortable beds ever....great shuttle serice

gym dinner room and roomservers.

very clean convenient and shuttle to airport

staff. bed. breakfast. gym. rib festival

were amazing at working with us for early check in

the pool was small but never crowded, it worked well for us

other than having to leave, we had a great time. my kids enjoyed the indoor pool

quick to replenish food at breakfast

i would stay here again'..very clean and breakfast was good!

no hot tub by pool

great deal and comfortable bed with shuttle to ohare included. would definitely come back!

location, comfort, amenities, free drinks, free breakfast

appreciate the shuttle service

very close to the airport; really quiet room; good air shuttle; great steakhouse downstairs;

wntown chicago)

food room service

also my main reason for coming there was so my kids can have something to do (pool) but it was closed

location was the best part. the omelets at the breakfast bar were wonderful.