i made reservations for at room with spa and when we got there the rooms were all sold out.

the spa tub was really nice and the hotel was close to lots of restaurants.

everything it was perfect absolutely suggest getting the spa room me and my husband loved it!

the spa tub was nice

the spa room

not alot of sugar free breakfast options.

came to the door with special service like breakfast accommodations

i was not able to eat so i can not comment on the breakfast

need to pay for everything example request for early check in need to pay $30

no breakfast but they did offer coffee in the room

attractive golf club with clean and comfortable rooms, good breakfast, and friendly, helpful staff

evenings feature some type of live musical entertainment on the outdoor patio overlooking the golf course

really well done. great facilities. very good golf course. first class

situated on a golf course

boutique hotel at an awesome golf course

very loud. kids running around being disrespectful of property.

kids ran around during the night

also, abt is always worth a visit - just walk across the parking lot

pool was crowded and couldn't use it and that was part of the reason we booked this hotel

location. parking free. bed comfortable. toiletries old. lotion had that musty smell.

was very impressed that we were given early check in and the check in process was very easy

queen suite was extremely roomy with a full kitchen

great breakfast, clean rooms, warm pool, good fitness room.

convenience..cleanliness. complimentary breakfast...complimentary coffee & tea

kitchen, bathroom (soaps/ shampoo)

simple breakfast with chocolate chunks...

large room with kitchen and every thing works

breakfast selection

i had to stay over almost a week, and it was convenient, and having a small kitchen and coin laundry was great

kitchen was exceptional and the hotel staff were beyond accommodating

asked for late check out and was denied

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

on sight vending and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

had problems with the water, mostly in the kitchen but also in the vanity sink

the housekeeping, maintenance, and kitchen staff are on-point

the laundry facilities were very good and the availability of a fitness centre and a pool was excellent

pool area very clean

the property had complimentary laundry room, gym and pool

plenty of parking

parking free and well lit and close to entrances

the breakfast should be a little better but overall everything is great

grab n go no pool

also a complimentary breakfast each day was great

it was great having a hot breakfast buffet and a pool all in the same place

stains in the hallway and the room were a little off-putting, and when i needed to use the guest laundry, they didn’t have change so i ended up having to go to a laundromat anyway

decor, very clean, good breakfast, pool, fitness center, business center, good location

great room and pool was nice. breakfast was great.

staff continues to knock on your door after you've been given a late check out

marks; location, staff, cleanliness, comfortable bed/room, parking, premium cable tv and hot breakfast

was convenient, could get a early check in, employees were wonderful and the breakfast was great

breakfast could offer a few more choices . the soap is kind of thin.

gym needs to be amped up, but it’s okay.

the morning breakfast was a good start to the day

nice rooms, clean facilities, pleasant staff, good breakfast, and good location.

breakfast in the hotel

cannot speak to the pillows as we always carry our own but the beds are comfortable and the breakfast is good

breakfast was adequate but not the greatest

breakfast kept up with refills

the pool was not working properly. carpet was worn and needed cleaning.

the safety bar in the shower wasn’t secured to the wall

pool water was cold

there is a pool but we missed the hours it was open

pool area clean and nice and warm

lack of any kind of complimentary breakfast. even a danish would have been nice

the bar and restaurant was closed. i wish they had a refrigerate in the room.

staff and very clean, liked the welcome packages and the decorations , the gym was also good

small gym facility

pool and gym were very nice.

the pool was open, it is clean and the staff is very friendly.

on show nights, the parking lot is a bit busy, but it is not noisy as a result

no room service, no complementary breakfast

room service

eat during the cold season)

location to o hare, breakfast included and free wifi

like was that my stay was so short, and that i had to leave for the airport before the breakfast bar opened

great hot breakfast

shuttle to the hotel did not come for 1 1/2 hours because the man at the front desk didn t tell

wifi was not password protected and my security does not allow connection to this type system

broken windows, no room service

room, comfortable bed, nice temperature control of room, quiet location, breakfast was included in this reservation, free parking, short drive to downtown skokie

it is like swimming in the laundry room

the building is old. room service pickup of dirty dishes takes a long time.

on sunday in bar louies

the pool is not open

just at the pool was not working

wifi only

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

free breakfast and plenty of towels

great pool area with sauna and hot tub

the pool and hot tub

sports bar was underwhelming

temp in pool area could have been warmer

clean,pool

this hotel had all of the amenities including a nice pool area and restaurant/bar area, even a bags game area by the lobby

good location, shuttle bus for airport, good bar and restaurant

i love there happy personal and they help as much with my kids party

swimming pool with kids area, perfect for letting the kids power themself out after a long flight

frequency of airport shuttle

the pool was lovely

the gym was lacking in

clean; excellent for family with kids where the whole family can enjoy in the clean swimming pool and whirlpool

friendly staff, clean facility, secure parking, located right next to rivers casino.

super convenient location right next door to the casino.

breakfast could have had more options

comfortable bed, quiet, good breakfast, easy airport shuttle

breakfast

the gym was also better than most hotel gyms

convenient location with dining options nearby and an airport shuttle.

the room was modern and clean. my kids loved breakfast. would definitely stay again.

staff was super nice, the kids loved the pool and i enjoyed the 24/7 coffee

clean hotel near the airport. modern. has a pool, gym, great easy breakfast options.

i loved the room it was very clean and my kids loved the pool.

nice gym

shuttle to and from airport in 15 minutes and clean hotel

the bar is amazingggg

location, customer service, amenities, courteous and prompt shuttle service

close to restaurants and casino

shuttle service

requested at booking for room on top floor and early check in, received an email a week or so before arriving with confirmation of my requests

great location and shuttle service was great

they had a gym but i will not be staying there again

room service answering system. calls holding holding too long

they also have a laundry area with 2 washer and dryers

the staff was very pleasant and you couldn't ask for a better breakfast

parking was very limited.

the breakfast is great! and the room was clean.

the front of the hotel is a dead end parking lot

nice location, roomy parking, easy check in-out

their all day airport shuttle is a very good facility and reduced much of our travel stress

thing that was upsetting was breakfast was super busy even on a friday morning

updated room, clean pool and clean room

great spacious room with kitchen

there's a kitchen!

microwave not very clean. nor the laundry

the only thing i could honestly say is the pool was quite smaller than it looked pictured and than i'd imagine

cups filled many rubbish bags which could have been avoided with a few hard hours of work in the kitchen

they also didn't have any waffles, which made my kids a little sad

pool and breakfast

is no restaurant or room service, it's also a bit in the middle of nowhere so i would have preferred to have the option

unique character, seemed like a local hotel, not just another chain hotel courteous shuttle drivers of complimentary ord shuttle, very helpful, courteous, well trained front desk

the girls running up and down the hallway, but that’s what kids do. no big deal.

shuttle service to and from o

clean and staff was so helpful and sweet and friendly including room service cleaning

snacks, shuttle, text message asking if i needed anything and they actually were responsive and helped with

the free breakfast was better than at most hotels this size

that thry have a shuttle to and from the airport, snacks to buy and breakfast.

breakfast

location ( right in front of the arena), it's clean and fresh. great vibe and great breakfast.

no free wifi in the rooms and no foot slippers

didn't try any of the food or bar but they made a point of letting me know where it was and its hours when i checked in

pool

charged extra 13$ for wifi.

the pool area was great kids loved it !

had a early morning flight. no breakfast. bed was great!

love the breakfast,location view,indoor pool and how clean it is.

new. friendly staff. shuttles to hotel made that easy for us!

nice facilities, cleanliness, very good service, nice gym, and great complimentary breakfast

the space in the rooms the channels the pool

large, comfortable room with a small kitchen.

was not expecting a kitchen

kitchen

rooms are super spacious, extra clothes hanging area, sofa, kitchen, big refrigerator, and a desk

to open the windows a bit more to get some fresh air in and maybe a detergent distributor in the laundry

no room service or room cleaning

my experience overall was fantastic. spacious, clean room and great amenities

no one came to get it and we did not realize this until the next am, too late to order room service and we did not have time to use the restaurant

exceeded expectation : breakfast could be free though.

beautiful hotel! room was exceptional! nice gym!

restaurant and bar are way too small for this size hotel and this does not inspire to have breakfast/dinner at the

i could hear kids running down the hall, doors slamming, and the airplanes landing

very close to airport and offered very comfortable bed, a bar and restaurant.

ds managed an early morning swim before our departure)

room service and restaurant food is awful

the pool was a plus for our stay! they also serve breakfast.

very friendly staff and kids loved the pool.

i wished breakfast could stay open till at least 9:30 am

cleanliness, and comfortable bed, location, breakfast was good, complementary items

kids running around

great breakfast. convenient to airport. shuttle service. great staff.

parking was cheap and the hotel was really nice , with free breakfast

- quiet room, good size, nice toiletries - regular breakfast options - free and good self laundry, need to buy only detergent - good eating options nearby - can take shuttle to airport and

breakfast was amazing, room quality was way better then i was expecting and parking was good for

close to airport with shuttle service very comfortable clean restaurant on site

no clean towels in the bathroom,and bags of dirty laundry in the shower and no linen on the bed when we arrived

staybridge guest had access too the laundry and breakfast

the hotel's fault but kids were running up and down the hall until very late -- after midnight

pool was clean and stocked with fresh towels

the , for this hotel, in the amenity, there is the laundry service

breakfast was good. room was comfortable. free. parking and wifi.

distance to the airport from hotel, also that the hotel had free parking for their customers, a bar louie for cocktails, the restaurant available in the morning for a fee

reservation was the lack of hotel shuttle/ transportation to the airport

buffet, convenient cta station across street - easy access to chicago, excellent restaurant and bar on premises

shuttle transportation to the airport was smooth and easy

have a travel

also room service knocked on door too early 9 am to check if i was still

to the airport and they have room service and shuttle services

we tried room service the night we stayed but no one answered

the usual credit card info exchange, informed me of the hours of operation for the restaurant and bar and instructed me how to get to my room after i parked my car in the lots

to the airport, shuttle picks you up, great staff, very helpful, only a cheap uber ride away from rosemont to nice

well equipped gym facilities

there is a gym! it’s near to the airport.

the bar and restaurant attached to the hotel are lovely but the restaurant isn't cheap

location and the bar restaurant. room was very nice.

everything, free breakfast

bed, good size room, good wifi

gym room was decent, but could be improved

lot was rough, heavy rain which caused parking lot to be extremely flooded, also wifi was bad

breakfast can be better

no washer and dryer. a pool table would be nice.

room service available

my grand kids enjoyed the indoor pool

my kids really enjoy being there i will go back and visit love the place

food for room service was bad and the manager said she would remove the cost of the food from our stay, but

room service 20 minutes came in 60 in a brown bag and stone cold -not edible

24h open gym with some cardio machines, free weights and machines

parking lot was packed saturday night

location and ease of finding/parking was great

wifi is not

the gym was really small and there was not rooftop access.

great breakfast with numerous selections for food and drink.

staff at breakfast bar gave my kids hot coco and even made sure the temp was safe for them

clean, nice rooms, good bed, friendly staff. every 15 min shuttle bus

it offered a good option for food nearby, very close to the airport and they offered late check out at around 2 for a small fee

breakfast, full starbucks in the lobby, direct access to the convention center and free airport shuttle

shuttle service was convenient. bed very comfortable

gym dinner room and roomservers.

pool was closed and no breakfast. the bar may have been a bit pricey.

you can text their staff for service such as room service , housekeeping , checkout etc and it was clean beyond belief

friendly staff, big comfortable bed, good pool and gym facilities

location, location, free and convenient shuttle service, near airport, excellent service from front desk and shuttle drivers, comfortable

location- perfect for family with kids.

the barman wants her to come down to the bar to pick up her share so inconsiderate

everything was good, staff at the bar were wonderful!

check in very knowledgeable very clean excellent room for price punctual shuttle

location was the best part. the omelets at the breakfast bar were wonderful.

booked at this location mainly because of the fact that my kids wanted to get in so swimming in our free time

used the gym and it was quite good

shuttle to and from the airport

is clean and the suite are completed in all my needs especially in the kitchen

warmer for the eggs needs to be working for breakfast.

i like the kitchenette setup

the kitchen was awesome, the bed was comfortable

he allowed us to park our 41ft travel trailer in parking lot

husband was arriving separately)

food and staff at caddy shack and visibility bar were great

shuttle to terminal 5

wifi was poor.

a minor point, there weren't waffles or pancakes options for breakfast.

didn't care full the pool be closed.

would like more snack choices, very limited to options for picky kids

the snack bar, gym, and pool are great amenities!

has an inside gym and pool, big inside and outside lounge and a bar

shuttle bus, perfect stay

the name changed, but the signage did not. also, breakfast was

breakfast was the same every day, but not bad

the breakfast was pretty stingy.

need a little bit more towels when you’re staying for two days, and more breakfast

it was a good value for the money. however, the breakfast needs to be upgraded.

i told them i had to travel to canada on my check out day and even gave me a late check out time so that i could rest for my long drive

i wish the pool was bigger

husband, kids and i stay at this hotel this past weekend and realized that we left something at the hotel

how clean it was and the pool

spot, so many options around the property from a movie theater, restaurants, shopping, a kids play zone, costco

hotel near the airport with shuttle and nice fitness center

clean, tidy, spacious, excellent gym, friendly and helpful staff

fyi the airport shuttle runs 24/7 every 15 minutes, so no taxi needed

24 hour shuttle service to the airport so no problem getting to my really arrival

airport shuttle, toiletries provided, good customer service, nice rooms

shuttle service was excellent and right on time.

t so would an uber or lyft,

close to the airport, due to coronavirus shuttle bus didn t work but they make an exception for us

the lady at the bar was such a sweetheart, i think her name was veronica, she continuously went above and beyond,

no indoor pool, no gym, no free parking for the price & staff were not on the same page with communication of how to

breakfast was good

great location for the ravinia festival. nice size rooms. pleasant indoor swimming pool.

awkward to get out of the parking lot sometimes

pool was clean 1st day, but then no maintenance or cleaning

no free breakfast like others hotel.

it was great to have a shuttle to the airport.

pool is open

free wifi and breakfast made this hotel the best price around the airport and the free shuttle was fantastic

no shuttle to o'hare.

the staff were very accommodating. my 2 year old loved the pool.

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave me a

caught up in the after party that before the check out time i called the frondesk to request a late check out as we have to drive back in the property still

facility provides: - communal microwave - communal laundry machines - ice (homeless man as an attendant) important notes: - walls are paper thin, you

was messed up, had to keep getting my key reactivated, laundry accommodations weren't working

liked the motel, there is a laundry space which can be used using apps, which felt nice

laundry facilities on the premises is a great idea.

  no microwave,  no laundry,  people trying to open your door

quaint and beautifully decorated. great location. fantastic breakfast.

the kind staff, lovely breakfast and amazing beauty and history of the hotel

continental breakfast is delicious

the hotel decor was cute, the staff were friendly and helpful, and the breakfast was nice

annoyingly, the burner units in the kitchen kept flashing and i couldn't turn the thing off, though i never used it

pool and hot tub

very clean, front desk staff knowledgeable always happy to help, pool and gym very good

gym decent weights and cardio and a bonus peloton bike

gym is great

pool was nice, the whole property was modern and clean and well-maintained

suites - 2 rooms each, comofrtable set-up, nice gym - it's lacking some equipment but you can still do a training that will hurt :) incredible

the pool was clean and fully stocked with towels

the breakfast in the morning was remarkable and the snack bar in the evenings was pretty cool too

i didn’t get a chance to stay for breakfast but i heard really good reviews about it.

pool is a little small, although there were not many other swimmers

were excellently soundproofed because i could hear nothing while inside in close proximity to the pool area and children playing

rooms are large with full kitchen and comfortable bed

the room was very clean and comfortable. the breakfast was great!

the breakfast was awesome, more than i expected

outdoor pool was clean and nice, and the breakfast was far better than most hotels

front desk help was great! breakfast too

also, free breakfast and an indoor pool is available which makes your stay more enjoyable

to cta, shuttle took us right to airport and we got on the train to downtown

also the kitchen would get a long line just because people were waiting on the

spa / pool closed for renovations. wasn't notified prior to booking.

during a stay of 4 nights no room service. breakfast was not available every day.

poll was empty, the kids were bummed about that but we were close to the beach so it wasn t a deal breaker

i don't know never been in the gym

place to stay with kids

there was no room service available for my complete stay

noise, broken elevator, no room service, expensive parking

no room service

did not have free breakfast.

the room service staff should be available before 9:00 am

bell captain and staff were very helpful. room service was tasty. housekeeping was good

good bar & restaurant onsite- very reasonable prices

the restaurant and bar are a great feature

everything except no laundry for guest ! that’s extremely hard when staying a week or more

and the weekend breakfast at the hotel bar was delicious

rooms were very clean. bed was super comfortable. bar was nice and food was good.

i also like that there was no pet fee for bringing our

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

was there with my family and the pool was cold

the property didnt have free continental breakfast,no pool or no microwave in the rooms

free breakfast and a pool

not once did the room service provide any towels, cups or cleaning services for the room

safe and secure, quite, resturant on site, lovely outdoor sitting area, lots of available parking

nice gym in the hotel

everyone was very helpful. i loved the breakfast..i was able to get a late check out.

the room was very clean, the gym well equipped, and the lobby/bar attractive

simple but comfy rooms with amazing beds and linens. yummy breakfast. new and well equipped gym.

simple but good breakfast

restaurants were pricey altho the mgr at the sports bar was outstanding

i would like to have vending machines to purchase water; room service is very expensive.

gym required payment or a membership

we were able to go swimming with kids which was a plus for us

excellent-quality gym as well

good fitness center for basic needs

so close to all residential halls, perfect to spend a couple of days visiting northwestern kids

extremely friendly staff. great that the fitness center was open 24 hours a day.

(they provided shampoo, conditioner, and bar soap

the bar and restaurant were used daily and were very nice

super early check in. really appreciate that!

too far to walk to restaurants and stores but shuttles were provided.

they accommodated me with my schedule in accordance with the shuttles

the pool

washing machine was not working the entire time we were at the hotel and we wanted to do some laundry

wrong room info on spa tub in queen room.

breakfast was decent

the price, the free parking, the great breakfast, the clean room

very convenient and the breakfast was delicious.

would have loved some hot eggs or yogurt for breakfast buffet but pancakes were good!

breakfast time was so fast and early wish it had a pool or hot tub

room cleaned when we returned after 2 hours were apologetic but blamed the other person at theses kids had other issues but your space will not allow further

room service: one staff member made it seem like the gratuity was not included, when i openly asked

booked 3 rooms for 6 adults and 7 kids, received 3 king rooms.

their website, it says that the gym is open 24hrs

i liked it because it had restaurants on premises.it also had bar indoor pool.

the location, the bed was comfortable. their gym was spacious and decent

i wish the pool was indoor.

resturant on sight, beautiful patio & pool, lots of parking

have liked a cheaper breakfast option for my kids

great location for us. very close to kids and grand kids.

the hotel pool was closed at the time of our stay, i wished i was able to take a swim but that's okay

beds were comfortable. pool area was nice and clean

inconvenient parking

the pool was a really fun feature

the pool was well kept and the lobby area was clean as

rates, free laundry, full kitchen, large desk, comfortable rooms & beds, great

they got the gym and laundry stuff

free shuttle to & from o’hare

having a laundry facility and gym on site was fantastic

this is an extended stay so no restaurant or food available except for a micro market (full kitchen in room)

parking is free, the staff is there is polite, and they serve breakfast for free

on time shuttle; free wifi, helpful staff

the website advertises a gym and continental breakfast

they have gym with just one equipment and that too is broken

the laundry was in the open hallway with a sign 8am to 8pm ot was 11pm when someone decided to do

wifi

the parking is awesome. the included breakfast plus the everyday coffee available is super!

great for parents traveling with young kids

stayed at this hotel before and it s convenient and close to the airport with a shuttle

cleanliness,the staff professionalism , the room service , tge amenities , the room was perfect

wifi was very poor

location, free shuttle, nice staff

my computer could not get on the wifi --probably an issue in my firewall

on the website that their top amenities won't be available because or covid so no breakfast, no room service nothing

wifi in all areas and free parking

bigger breakfast but it was good enough

very good breakfast, especially waffles

there was a decent breakfast with juices, coffee, yogurts, honeybuns, muffins, pancakes, oatmeal etc

the breakfast needs some work!

breakfast was plenty, small assortment

a basic room with a digital lock opening in to three bedroom apartment with one shared bath and a kitchen

there were snacks and a filtered water pitcher in the fridge, all common areas were super clean, kitchen was really nice, air conditioner was quality

the kitchen area was nice even thou i didn’t use it

a large kitchen is accessible to all rooms, which was nice enough

the property was cleaned everything was in perfect order i was able to use the kitchen which was great because i love homemade

breakfast was very good and room was very clean.

even gym room was well-kept

shower is amazing, delicious breakfast and got a early check in!

was very helpful that we were allowed to take out our breakfast

breakfast was excellent with lots of options

the hallways are a bit dated, and the wifi was spotty

room service seems to each scheduled

gym, pool, location easy to get around

customers have to ask for wi-fi/gym access, book there own airport transport with a third party company

allowed pets, the room was clean and open and very comfy for my family with two kids and a small dog

the hotel was very clean, the staff nice very nice and the breakfast very good !

the internal gym is a nice to have after a long day of driving

breakfast was ok, small selection but ok the gym was clean and simple, had basic equipment, ok for getting a quick workout

slow shower speed. not a very extensive breakfast menu for vegetarians.

nice gym with two very versatile machines which substitute free weights

would be better if the breakfast area would be larger

kind staff, clean hotel, and excellent breakfast

great breakfast, comfortable, clean , and good price

breakfast included in a warm and down-to- earth environment with kind and helpful staff

let us check in early so we could make it to an event on time, safe location, the waffles for breakfast were amazing

the cleanliness of the rooms around the area so is the laundry room

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

about the towels the front desk would tell us to go get them but then when we would go to the laundry room the lady would tell us to come back later (also she had a very cold/rude attitude with

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were very nice and helpful also

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

the hotel was great! the pool was warm and the beds were perfect.

booked directly with hotel so we could get a late check out - when booking they said it would be perfectly fine now the staff is extremely rude

the indoor pool was a welcome relief for the kids

the pool was great just surprised there wasn t a hot tub.

parking

00 for breakfast and my kids were so scared they didn’t even enjoy it or really eat

pool temp was almost unbearable

the pool was good for kids

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

went with kids; ugh

property accommodated our early check in prior to the beer festival we attended