i didn't like walking through the lobby to the pool in my swimsuit. that's a me thing though!

it was very clean and the staff were charming. gym was good as well.

had to fight for parking because of the theater venue next door

location, parking, cookies, hospitality, room size

the facilities were complete, the gym was sufficient for my needs, there's even a heated indoor pool

staff and the layout of the room were great and the complimentary parking, wifi and breakfast were really great

friendly helpful staff. clean. location was ideal for our purposes. kitchen was well equipe.

parking lot is small.

for breakfast in the morning but overall the service is fast staff are nice an they have a great pool

great staff! very accommodating. clean. wonderful breakfast. nice pool.

3 indoor pool, fitness room, all day coffee & water in lobby, as well as shoppette

breakfast ends at 10:00am ample parking comfortable rooms with a kitchen, couch, closet space and a separate bathroom with a tub

the breakfast was varied and well presented

from the front desk staff to the house keeping, to the kitchen

the room was very comfortable. pool around and very clean

grab and go breakfast was less than fulfilling. coffee was good tho.

convenient and easy, great laundry facility

simple breakfast with chocolate chunks...

large room with kitchen and every thing works

great laundry facilities, very useful to have

the other hilton on orrington this was a smaller hotel but had much more spacious rooms and the gym was bigger plus they have an indoor pool so it was value for money

friendly staff, bar in lobby and comfortable bed.

shuttle driver was amazing

very clean, front desk staff knowledgeable always happy to help, pool and gym very good

a smaller hotel but had much more spacious rooms and the gym was bigger plus they have an indoor pool so it was value for money

the front desk staff was accommodating and the chef in the breakfast room was attentive and cooked me a wonderful breakfast with great coffee on both mornings

convenient location, beautiful garden, spacious room and well/equipped kitchen

everyone was so friendly. the breakfast was great and the location was perfect.

quaint and beautifully decorated. great location. fantastic breakfast.

it made us very uncomfortable, he looked like he worked in the kitchen

was average especially breakfast

the breakfast expensive

took some time for room service to handle several requests and since they do not clean rooms until late afternoon some

wifi was really bad

the room service staff should be available before 9:00 am

the location was downtown and didn t feel so safe for us as we have kids

the location was downtown and didn’t feel so safe for us as we have kids

place to stay with kids

poll was empty, the kids were bummed about that but we were close to the beach so it wasn t a deal breaker

the restaurant wasn t open, we were hoping for room service 2

just the area and the staff the breakfast love the experience

the room had incredibly good heat, the bed was comfortable, and there was easy access to the gym, which is open 24/7

breakfast was very

nice gym

the breakfast offered gluten-free alternatives.

so close to all residential halls, perfect to spend a couple of days visiting northwestern kids

the bar and restaurant were used daily and were very nice

good fitness center for basic needs

extremely friendly staff. great that the fitness center was open 24 hours a day.

the bar and staff were very personable

the spa tub was nice

spa hose didn't work

no pet fee for our miniature dachshund

everything it was perfect absolutely suggest getting the spa room me and my husband loved it!

the spa room

i was not able to eat so i can not comment on the breakfast

improve the breakfast offerings

need to pay for everything example request for early check in need to pay $30

breakfast had a nice selection of food

really quiet place, nice breakfast and cheap. i loved it

there was a pool and hot tub but will try next time

room was nice. didn't use the pool, but it looked well kept.

in addition to all of this, we requested room service every day we were there

dirty, half eaten slices of pizza in the gym during our entire stay, no one cleaned it up

no breakfast included for the price. i asked for a quiet room away from pool.

the pool was cold

lack of any kind of complimentary breakfast. even a danish would have been nice

there was no breakfast.

the breakfast was not included

i paid a little bit more for breakfast to be included and it was well worth it. great breakfast!

early check in granted immediately after requesting it

and the breakfast advertised i thought would be a full one with eggs and bacon not just cereal and waffles

bigger breakfast but it was good enough

better breakfast needed

very good breakfast, especially waffles

i thought i was getting a room with a shared full kitchen like i requested in the picture

the property was cleaned everything was in perfect order i was able to use the kitchen which was great because i love homemade

the kitchen area was nice even thou i didn’t use it

instead you have your own private entrance into the unit then a door that leads to the kitchen

a large kitchen is accessible to all rooms, which was nice enough

the housekeeping, maintenance, and kitchen staff are on-point

it is nice that the windows can be opened so you get some fresh air and the kitchen and amenities are top-notch

kitchen in the unit with full refrigerator

breakfast sandwiches are a little weird

nice laundry with no charge to use machines

getting onto wifi wasn't straightforward and the rooms are looking a bit dated.

you have to pay $10 for wifi

it's easy to reach, has free parking and is a good hotel if you don't want to stay in the city center and if you are not afraid

parking lot was packed saturday night

wifi is not free but they waive the fee if you are a marriott rewards member which they signed me

boutique hotel at an awesome golf course

location of the hotel with a surrounding greenery and golf course

the rooms are spacious, clean, and thoughtfully designed, and the views of the golf course add a calm, relaxing vibe

extremely nice guest house of a golf club, everything here is so clean and decent.

attractive golf club with clean and comfortable rooms, good breakfast, and friendly, helpful staff

i would have liked a greek yoghurt option at breakfast.

the bar is closed because of covid and masks are required everywhere on property

great value and just what we needed for the occasion. gym was a bit small, so didn't use it.

the breakfast was just ok.

great gym, great top floor patio, lovely lobby and eating

everything.. rom, bed, pool, gym, food.. so happy..

no change for laundry room

laundry room was out of order

offered a late check out to us free of charge to swim

the washer they provide for laundry has stuff growing in the ring and looks like it has never been cleaned, your clothes will

super early check in. really appreciate that!

free and plentiful parking

customer service, housekeeping, parking and location!! outstanding!

well lit, good access to doors for parking

breakfast was good

she got us a map and marked up how to use the train to save on parking, she also explained the hotel shuttle, local attractions

poor internet parking lot / building spotlights aimed straight into the room loud ventilation mechanicals in room

over fifteen people multiple kids under 16 unattended

the hotel had a nice heated pool for my kids

very loud. kids running around being disrespectful of property.

she was there when i checked in and helped to accommodate while i was getting my kids settled

on sight vending and laundry

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

i liked the layout of the hotel, had laundry and snack machine in one area.

asked for late check out and was denied

nice rooms, clean facilities, pleasant staff, good breakfast, and good location.

breakfast was adequate but not the greatest

clean room for a good price, breakfast is ok. 20 min to go to the airport from here.

the laundry eo was centrally located

breakfast was excellent with real scrambled eggs and real sausage

breakfast could offer a few more choices . the soap is kind of thin.

friendly staff-great morning breakfast-place was clean- overall 4.9 stars out of 5

breakfast with sausage and eggs

there used to be a guest laundry but it was no longer functional

dusty ac. foul odor in sink. very thin walls. breakfast wasn't worth it. gym wasn't worth it.

pool area clean and nice and warm

pool water was cold

breakfast we paid for when we booked the hotel was great, and the availability of the coffee and bar is so convenient

both breakfast and bar not open at time of my visit

the pool was amazing and a great way to relax

breakfast is in brown bags that are handed over to guests in the lobby.

the bag breakfast

the breakfast was pretty stingy.

need a little bit more towels when you’re staying for two days, and more breakfast

no breakfast

breakfast was awesome and delicious

the sight the pool and gym

breakfast was excellent

the rooms were small as well as the pool and gym

we enjoyed the suite set up that allowed a space for the kids to keep busy

very quiet place, spacious room with a kitchen, a huge tv and even a fireplace

complimentary breakfast every morning

spacious room, great kitchen, very clean, own entry from outside, central air vs an ac unit

bonus washer and dryer facilities, swimming pool, and basketball hoop

liked the friendly staff, the breakfast and the wonderful pool

the restaurant and facilities were excellent. nice indoor pool and jacuzzi.

the pool and hot tub

well designed room, excellent, private, well maintained fitness/pool facilities.

the pool was little cold and a bit dirty.

the pool and gym where excellent and used extensively during my stay to unwind after a day in the office

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave me a

caught up in the after party that before the check out time i called the frondesk to request a late check out as we have to drive back in the property still

e to covid i guess), cigarette smell in the hallway.

worest hotel i have booked, no shuttle, no wifi internet, no breakfast and no service at all

amazing breakfast, easy parking , clean room

24 hour shuttle is convenient.

wifi and no reception

the shuttle service is great

fee for parking and unnecessary accidental, wifi

pool was beautiful and liked having a restaurant and bar in hotel

original server kept forgetting our drink orders and then disappear until we finally went to the bar to put our own order in

to airport , i had a bad experience, waited more than an hour to get the marriot shuttle after getting down from flight

large comfortable room. nice bar and grill. pool, gym, sauna

the kids movies that play in the pool area

separate room from couch area so i could send my kids to bed and stay up and watch television

did room service and not only was the food delicious, but the staff was incredibly sweet and

was no complementary water, there were some bad and disruptive kids who were running down the hall all day and night

wifi is good

there was a big bar going through the middle almost like we were sleeping on a pullout couch with lumps all over

t excellent) but for the price paid it is super

gym a bit small but overall cant fault it

no room service. covid is long over, management is using it as an excuse to be stingy

pool was just a little too hot

rooms all have fridge and microwave which is great when traveling with kids

hey kids who don

clean and close to the casino!

only negative when trying to use the bar area the bartender told us we need to hurry and could only order one drink , mind you it was

breakfast was great. and staff really nice and friendly.

front parking and reception area.

nice breakfast

the front of the hotel is a dead end parking lot

free parking

front desk staff and shuttle driver was excellent for kindness and service.

next to the casino and airport, what could be better

the moment you cannot get to the pool unless you walk outside barefoot on freezing pavement there's construction

shuttle service from the airport came back to pick me up

staying with myself and two kids and had room for everyone with the king and sofa bed

the location was across the street from rivers casino

there is a casino right across the street with a few restaurants to choose from

have liked to have shuttle service to the convention center, but they only have shuttles to the airport

the lobby bar closes at 10pm. too early. no pool.

a casino across the street, famous chicago deep dish pizza within walking distance and the free shuttle to the airport

wifi was not so good, unstable sometimes

easy access to/from ohare, great breakfast, 24 hr pool was great for when kids woke up very early with jetlag after

for longer stay , breakfast menu become boring plus no option for dinner/room service .

the day we checked out, we asked for the shuttle to the airport but we had just missed it and the next one was in 30 minutes but we were in

my kids said rosemont is nice but joe makes it great

breakfast expensive

did not have breakfast . nice quite rooms. great location

room service menu was minimal and room service was overpriced

room, had everything i needed, good breakfast, helpful staff, convenient for short stays when you need to be near the

breakfast was offered or mentioned to me

good location and james (the bar man) was the consummate professional.

pool and breakfast was closed. state restrictions though.

the omlet bar and complementary reception both exceeded my expectations

the breakfast was great and the evening snack was a nice surprise.

me and my family enjoyed the pool area, the spacious room, and the privacy.

handled the concerns with the kids running down the hall and slamming doors immediately

great for kids though

great for kids though

the gym facilities were really good 2

restaurant and bar are way too small for this size hotel and this does not inspire to have breakfast/dinner at the

bar area and coffee shop and when i needed a fridge in the room for medication it was delivered in

bar area, across from wrigley and a short walk to a variety of restaurants

no room service

individual ice bags, complimentary water and beautiful coffee bar was a bonus for me

we enjoyed the hotel bar at the end of the night

it was conventional to the casino.

free breakfast and plenty of towels

the wifi is super weak

i like the room service and the breakfast was delicious

breakfast was wonderful, the bed was a dream

i saw kids took a bagel and put it back

we enjoyed the pool and the fresh brewed coffee

there is access to a gym, open 24 hours

breakfast should prove for kids

i saw a family with young children coming out of the pool room who were very cold

not once did the room service provide any towels, cups or cleaning services for the room

even at the restaurant the staff at the bar was really friendly as well

also enjoyed the pool area and lobby for relaxing

didn't like that when room service would come clean they wouldn't vacuum properly and the pool was a little to

room service had a little attitude other then that everything was good.

decent gym and good location if you are looking to stay near the airport.

comfortable bed, quiet, good breakfast, easy airport shuttle

could have a few spirits for sale for late travelers to purchase after the bar closes.

need to expand your breakfast choices

the breakfast was good

room service on 7/15 on floor 3 was exceptional

2 king size bed but a get 2 queen size they don t have king size beds my family 2 adult 2 kids we have really really hard time to sleep on queen size i have no choice can i get more

real concern would be room service osnt that thorough before check in since things were found under the beds and

it offered a good option for food nearby, very close to the airport and they offered late check out at around 2 for a small fee

was not given a late check out for this issue, and felt rushed out of this hotel after we woke up late with no

room service answering system. calls holding holding too long

requested at booking for room on top floor and early check in, received an email a week or so before arriving with confirmation of my requests

the location has a shuttle that takes you to the airport, and through the train station there you can go pretty much

early check in

also there was no room service

had issues with tv and wifi, but not a deal breaker.

trouble logging into the wifi

layout of room was a bit awkward for luggage. wifi was a bit iffy at times.

entire staff from the laundry folks to the folk desk folks were all amazing and helpful

free wifi

breakfast, convenient location, big rooms, lots of places to eat around the hotel and transfers to

very clean. vey comfortable room. friendly and helpful staff. great breakfast!

updated room, clean pool and clean room

there's a kitchen!

the free breakfast was great with a wide variety of items to choose from

the fact that the pool was not available when we wanted to use it.

great room, customer service, indoor pool and gym, and amazing that they provide shuttle service

shuttle back to airport was great, on time and driver was very helpful and friendly

great location and shuttle service. all of the staff were friendly and helpful

breakfast could of been better

room service was fast and food was delicious!

room service was quick and the food was delicious

clean facility & quick room service

pool was closed and no breakfast. the bar may have been a bit pricey.

after seeing the room service menu i saw that it was cheaper to eat in the room than to have an egg omelet at the

we came to chicago by train, took the blue line to o'hare and we were picked up by the hotel shuttle

definitely worth the price for free breakfast & airport shuttle

it has a gym and an access to pool

i love the staff so friendly and just helpful and breakfast is a plus

very clean, staff helpful, shuttle easily accessible!

location, location, free and convenient shuttle service, near airport, excellent service from front desk and shuttle drivers, comfortable

great breakfast

decent restaurant, great location, relaxed covid restrictions, early check in

it was clean and the pool area was super great for the kids

many kids in swimming pool

was absolutely no bar fridge items for me to eat and also no real coffee

warm cookies, quick hot room service, friendly staff, nice rooms, super clean.

shuttle took us to airport and staff

on back of door, hanging hardware on the wall where a picture used to be, no soap dish for the bar soap on the counter, no liquid hand

food room service

breakfast was good! love sitting out in your courtyard!

love the free breakfast and the gym and hot tub is a nice bonus

gym and spa needs updating

it offered a great gym, sauna, hot tub and the rooms were quite beautiful.

area to eat breakfast inside if the weather isn't nice

breakfast was amazing

it has a cool factor, nice rooms and bathrooms. breakfast is great too.

kids were expecting a pan cake station during the breakfast

clean rooms and lobby. breakfast was great.

kids running around slamming the door

and more fees they charge fees or call it resort fees ' gym and shuttle to the airport and etc ' i didn't use the shuttle

wish the curfew was a little earlier, as we had an early morning flight to catch and there were kids yelling and bouncing balls against our doors and walls at around 8 p

gym the italian restaurant & bar very clean spacious room

bed and linens, very clean room, good shuttle service to and from airport

a two queen bed and upon arrival was told they didn’t have that available for me and my three kids

more breakfast options. also a microwave in the room

the breakfast was not good.

need more area to sit for breakfast

nice hotel with a bar and restaurant onsite

the room had a full kitchen as well, with all necessary (and more) kitchen utensils

couldn't find the airport shuttle at o'hare--which is not the hotel's fault but it was frustrating after a long day of travel

pool was closed.

shuttle worked well

hours of the swimming pool, the super soft fluffy pillows on my bed, front desk reception, and the late checkout

95 breakfastud83dude33ud83dude44 and we never seen the gift shop

have suites, which is great if you need to have kids sleep in a separate room

are nice, enjoyed the split between the room and living area, so there was space for the kids

wi-fi hard to access room service never picked up

we tried room service the night we stayed but no one answered

is clean, comfortable and big rooms, have room service and nice bed linen

no clean towels in the bathroom,and bags of dirty laundry in the shower and no linen on the bed when we arrived

the shuttles and fee parking are exceptional. nice gym and pool.

5 min from airport and casino

very clean, good value, allowed me to early check in, good service.

we asked for a late check out two days before i checked out, as my flight was later and it was actually agreed at

they didn t have iron box and room service was

it is in a good location and has a gym and pool nice

breakfast was pretty decent too

o out of three treadmills are broken)

location free wifi free breakfast and free shuttle service

the access to laundry, vending and a workout room were all great

large, comfortable room with a small kitchen.

kitchen

no cups for water, utensils or anything else that could be used in the kitchen.

neat and clean tidy just the coins for laundry can be upgraded to card

wifi was very poor

even my kids noticed that he was unpleasant

service, clean room, room service options, close enough walk to beat kitchen for a concert - about 30

wifi is the worst so far in my experience

the wifi was not working for half of our three-night stay

room service was a little late

room service was great.

gym and restaurants were open

airport shuttle, toiletries provided, good customer service, nice rooms

bed was incredibly comfortable, and i took advantage of the lush robe and slippers and i ordered room service, which was top notch

went above and beyond to shuttle us where we needed to go due to mobility issues

alot kids running around on the 1st floor!!

room design and comfort. bar/lobby area. gym and pool

loved watching the kids play at the pool

bed, location, service, gym

no breakfast due to covid-19

i like the kitchenette setup

good location, close to offices and gym.

room was nice with small kitchen. affordable prices per staying.

warmer for the eggs needs to be working for breakfast.

a night out with the kids we came back to the room to shower and the water was ice cold, the barley put towels in the

loved their gym work out set up !

the amount of space, the friendliness of the staff, the gym.

resturant on sight, beautiful patio & pool, lots of parking

the location, the bed was comfortable. their gym was spacious and decent

, great location, shuttle to the airport

very clean, very modern, airport shuttle, restaurant

bar staff was amazing

no indoor pool, no gym, no free parking for the price & staff were not on the same page with communication of how to

ings the hotel offered parking,deposits,room service,etc)

laundry facilities on the premises is a great idea.

was messed up, had to keep getting my key reactivated, laundry accommodations weren't working

i didnt like the funky smell in the laundry/ vending area

  no microwave,  no laundry,  people trying to open your door

liked the motel, there is a laundry space which can be used using apps, which felt nice

breakfast was great and if i'm ever near the area again looking for a hotel i would most definitely

whatever reason, it says no whether parking is available or not

decent location with plenty of parking

parking not enough close to the door

pool, gym, all clean

expenisve and loud alot of kids running around

i wish the spa was open a little earlier and later in the day as i really wanted to take advantage of the spa

you can work out, have lunch, sit by the pool, chill on their rooftop deck, take classes, have your spa services and it feels like you

we thoroughly enjoyed ourselves and used the gym, pool, tennis courts and did multiple classes

gym is great, pool is nice and the beds are comfy

lobby was charmingly decorated, staff very attentive, good wifi, comfortable beds

no laundry facilities but luckily a good natasha service nearby

the knocking in the central heating units. slow wifi in the room.

only thing i didn't enjoy was room service

free gym access over road with hotel

pet fee is $75 and parking garage around the corner for $25 (take ticket to hotel front desk and

also liked that it was quiet and there wasn’t kids running the halls

limited facilities available like a laundry.

bag for laundry in rooms no fridge in standard rooms walls were thin--lots of noise from the street and

location, right next to shopping, many food options, bus transport, laundry, grocery stores

free continental breakfast as well

thought the breakfast could have been a little better

love this hotel, our room was huge, great breakfast, amazing location, love the underground parking

breakfast was simple, our kids like waffle machine

in the potatoes, cereal for kiddos, delicious muffins, bagels, bread, eggs, juices, and coffee :) pool work and work out room

room service did not even come around during our 5 night stay until we specifically asked the front

the pool was a really fun feature

parking too was an issue

location, convenience, price,free parking. nice park and trails. view of river and skyline.

much better value than downtown and with free parking and windows that open we are able to get two rooms here, one for the teens and we all have

flight left very early so it allowed him to sleep in a bit and we did not have to wake the kids to take him to the airport

the pool closed too early for my kids to use.

wifi isn't free

i would like to have vending machines to purchase water; room service is very expensive.

had to pay to use gym.

the mini bar included was a nice surprise

very modern with an antique touch. great room service. comfortable beds.

roof top bar is great.

noise from train, lack of amenities - coffee maker, gym, mini bar, iron

will be back in may we hope to use the pool

kind staff, clean hotel, and excellent breakfast

the breakfast and cleaning

cleanliness good breakfast renovated rooms

great breakfast, comfortable, clean , and good price

had a spacious room and the staff was understanding and pleasant even allowing us an early check in

it has a very nice lobby and a awesome pool that is 9ft deep.

stayed here so that i could access the 24-hour shuttle service to o'hare airport

gym, pool, food not great...

requests from room service were handle very quickly

my kids were left in the

in wicker park was good - room was a good size, the bed was comfortable and bathroom clean - the gym was decent - onsite bar/restaurant was

excellent breakfast

the view the view the view!! (from lobby bar and outdoor terrace)

rooftop bar lovely staff good breakfast amazing room

would love to see a smoothie bar with greens, frozen fruit, oat milk, flax seed, etc

one thing that caught me off guard was that the shuttle was running not even each an hour and i had to take uber to the airport and in the snowy

pool is open

no shuttle to airport o'hara

the shuttle to the airport was very reliable and came to and from frequently

no shuttle to o'hare.

free shuttle to & from o’hare

perfect location and fast shuttle

it is like a small apartment with the large bathroom and the stocked kitchen supplies

there's a great pancake house 1 mile away, a small gym and a laundry room on the premises

the small kitchenette and desk aspect

maintenance guy a creep and even though i put no room service he still came into my room!

wifi, super helpful staff and very convenient airport shuttle

came with my wife and 2 kids

i was traveling with 2 sleepy kids

plenty of free parking