pool kind of small. would have liked a hot tub

the lobby / bar area was inviting with a pool table and board games

bar does not open until 5 & check in at 3

i thought the decor and rooms were very nice. liked the little food bar thing in the lobby.

pool table, jenga, cozy couches, tables to sit at

breakfast was very good and also you can take any time coffee if you wanted

very clean and comfortable beds. the breakfast was extra tasty.

breakfast better than other hi express stayed at

breakfast and location

meat was not really tasty, the rest of the breakfast was really good

with kids, it would have been nice if we didn't have to all go downstairs to reheat our food

staff were nice and attentive. bar was nice. very good red sangrias.

we were able to have a late check out option at 2 pm, which was very helpful

so called bar type of setting could use a major upgrade

the pool was really nice for kids

lack of room service

good nice hotel. no parking problem.

ample parking

when my significant other and i left for lunch after the first night, we requested that room service come while we were out

parking facility is good and value of

nice clean rooms, pool, gym, starbucks, bar and restaurant, breakfast, peaceful.

parking, check-in and wifi access were a breeze

were great, warm and friendly room was cleaned every day, new towels and bedding decent gym and pool good location shuttle bus to local mall excellent value for

close to retail and restaurants, near to the climbing gym where my daughter was competing

and what happened to room service

they had a shuttle that could take you to 3miles but not super convenient

nice hotel, gym , pool , cleaning staff,

in was a breeze and the pool was clean and quite big

the little cafe/starbucks, pool with towels on tables, sitting area with fireplace, aveda shampoo, evian water in room, very

drain was clogged, pool wasn't opened and wasn't stocked with towels as advertised (3 hours after when it should have

he enjoyed the pool with other kids

breakfast was awesome, but could use a better waffle mix recipe

my kids enjoyed the pool and having kitchen in the room

i didn’t like the breakfast but it was ok due to it being covid.

the sofa bed needs to be changed bad mattress, lighting in the kitchen was dim

i loved their breakfast was pretty great as well

location, breakfast, beds

had to go get clean ones before the kids could go to bed

the staff was very nice to me and my kids

kids friendly hotel and people complaining about the noise so that bother me but beside that

chose the hotel based on the pool and gym room amenities but both were closed due to renovations

clean hotel and breakfast was great

and gym are under renovation which i am told only when i was checking-in with my family and with all my

couldn’t get in the pool

i wish the pool was bigger and the breakfast time was longer, but that's fine.

the pool made my son and my skin red and very itchy.

there is no hot tub and the pool is a little small and the water was a little cold.

staff was professional at every turn (from check in to serving breakfast the morning after)

breakfast yummy

we appreciated the free boxes breakfasts and also being able to reserve time at the pool

the pool was great and actually a heated pool

size room with kitchenette

laundry service

comes with breakfast spacious room 24/7 coffee/tea friendly staff cons: gym threadmill a bit

breakfast was okay. my kids are picky eaters, so they did not care for it much.

affordability, breakfast and customer service.

the pool

the hot tub, pool and how the hotel is conveniently located next to everything

location, breakfast is very good, and pool and whirlpool saved me

kids unsupervised at pool acting out.

work, the television remote was only provided at my insistence, the carpet was filthy, in-room kitchen had no plates, service, glasses nor anything other than 2 ice cube trays

, the kitchen area wasn’t prepared, no silverware or dishes, no wash cloths for the bathroom, i did not

and room set up with kitchenet were perfect for my needs

i wish there was more for breakfast

syed visited our room when we called n helped us with some kitchen issues

i did not use it but the pool looked tiny.

there is a restaurant and bar on site

the pool is kind of small - a 3 ft-4ft, but my 7 year old enjoyed it.

pool was a little small and the breakfast was one entree instead of a buffet style

the pool was smaller than expected.

the gym was small but complete, good devices/clean towels/drinking water etc

unattended kids in the pool area

the location, room space, breakfast, and open pool design

couple tiny ants in kitchen area

the pool looked like it could use a refreshing.

booked this room because it said it was a pool to come out it s no pool or fitness room available the both under

need more breakfast options, update fitness equipment, change carpets to hardwood in rooms

the machines at the fitness center were broken

breakfast, room size, comfortable

it’s was very clean the breakfast was great

cleanliness, location, fitness room, pool.

breakfast because bar and kitchen closed die to covid

loud kids running down the hallway after 9pm

breakfast wasn't free and cost $15 person, even kids.

while swimming one of the pool light came out of the side of the pool with exposed wires while my kids and several others were swimming thankfully no one was hurt during the process

the laundry room was clean and the machines were linked to an app that you download to pay for them

everything especially the kitchen

we were surprised to find a full sized working kitchen in our room

kitchen was fully stocked,great

laundry mat, dollar tree and target across street

breakfast

due to covid-19 there is grab and go breakfast which is a brown paper bag snack.

breakfast was good, very convenience and easy location for my visit purpose

was great, would've enjoyed some time in the pool but unfortunately it was not open because of the current covid19 situation

pool was not open

pool was super small (think extra large hot tub) breakfast- finally asked for a refund, 45 min

the floor on the swimming pool was a little aggressive.

no hot tub with the pool.

very helpfull staff and allowed us an early check in

my kids loved the pool and they room

property accommodated our early check in prior to the beer festival we attended

very clean, spacious and quiet room, excellent breakfast, friendly staff

good room size. near shopping restaurants airport. free parking. comfy beds.

very clean quiet breakfast and a bar.

kitchen

hotel was clean, our room had complete kitchen, wine glasses, etc

left at 6:30 and breakfast started at seven which i believe is very late especially when the people are staying

wallbox ev charging stations!

wished they had made an effort to have some sort of free continental breakfast

breakfast was good and room was very nice

breakfast available for purchase and nice bar for evening night cap

with me on accommodating me arriving a day early as well as me needing to have a room near the ev charger, i would definitely recommend this hotel to anyone who asks

i especially appreciated the free ev charger in the lot; i left with a full “tank” for my drive home

breakfast was nice hot waffles and hot breakfast sandwiches. the coffee was so good

great breakfast too

the basketball court was right next to the pool

pool temp was almost unbearable

00 for breakfast and my kids were so scared they didn’t even enjoy it or really eat

that are comfortable, bathrooms with hot water and free toiletries, restaurants/cafes onsite, a fitness center and/or a swimming pool

with hot water and free toiletries, restaurants/cafes onsite, a fitness center and/or a swimming pool

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

friendly staff, comfortable bed, free wifi, nice size tv.

room were quiet without kids running around at night

value for money - really clean hotel with great amenities including an indoor and outdoor pool, and a hot tub

the bar closed early.

i called the front desk 3 times about a wifi issue and no one answered

the staff was very nice and informative, pool area was very nice although it's a little small for such a big hotel but still

damn near everything. nice basketball court and pool.

no indoor pool or gym offered

the complimentary breakfast was mediocre at best

the location and staff were great, laundry and basketball court also a plus.

swimming pool, balcony

comfortable beds, japanese food court within walking distance , friendly staff, adequate gym

hotel was clean, we had free internet and free parking

i liked that there was some food right next door in case the kids were

the swimming pool was amazing

location and gym

gym, good breakfast, easy to park

very nice affordable room with everything i needed. the breakfast buffet options were perfect.

bacon for breakfast!

slow shower speed. not a very extensive breakfast menu for vegetarians.

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were very nice and helpful also

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

they had laundry.

laundry worked w cleaning lady to clean room

the nice lovely rooms that it has i really like how it had a laundry room and a elevator

everyone is kind of. laundry mechanics terrible smell like peeps.

had a microwave in the first floor and a laundry area

great and reliable shuttle service. awesome breakfast, awesome staff.

was very helpful that we were allowed to take out our breakfast

the side door didn't open with a key card. the gym equipment should be more updated.

the free breakfast

shower is amazing, delicious breakfast and got a early check in!

the food we ate in the bar was very good and priced well.

the pool was closed.

gym, pool, location easy to get around

we were able to eat in the adjoining bar and the food and service was good but there was no heat in the hotel and it was very

wifi was also much faster than expected

bagged breakfast

having a pool

allowed late check out to allow me complete business zoom conference call

for a larger group and they were able to give me rooms that were next to each other as well as early check in for several of the rooms

pool, i booked it with the misconception they had a pool

better breakfast less carbs

no breakfast

and go breakfast was not the greatest

i could do my laundry easily. the staff was also excellent.

the kitchen was nice close to work

little happy hour, nice pool for the kids

shower doors were loose. and vent above spa tub needs to be cleaned.

the only thing is the breakfast could of had more choices.

was clean didn't look dirty like some hotel pool, i also like they give adults pool time with no kids

liked the spa tub in the bedroom and the public pool and hot tub was nice

the staff was helpful, and the gym was well-equipped

cold swimming pool water. wish they had heated water. we couldn't enjoy for too long.

location was good for what we had planned and the bar tender was great

the hotel bar and kitchen was a nice surprise although we didn't eat there it was nice to know we could have

on site restaurant closed sunday/ monday. so. no room service. indoor pool is not heated.

there was a karaoke bar right around the corner that was a ton of fun!

staff is friendly, hotel is clean and comfortable. breakfast was good and cost was reasonable.

breakfast was very minimal

it was nice they had bar downstairs it was very clean

pool

it had a kitchenette and large refrigerator.

was slightly lacking, but since the hotel was designed for longer stays and the room had a kitchen it makes sense

they also offer coffee and light breakfast

i stayed a month & the laundry facility came in handy

breakfast ok. location excellent for me.

i overslept and missed breakfast, but it was still offered to me

breakfast was decent

the price, the free parking, the great breakfast, the clean room

have a mini fitness room, which is good enough for morning exercise

no free breakfast due to covid but they did have juice and coffee

there was also an event going on at the event center in the same building so no parking was available when we tried to check in

better parking for guest

very good breakfast. clean, nice pool area, wifi worked well.

people were smoking weed in the parking lot. the pool water was murky and the hot tub was dirty.

there was not room service available and everything was closed

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

strong odor of natural gas immanent from laundry room

the laundry facility was $3

elavator not working laundry machine out of order

nice laundry and vending

no shuttle to airport o'hara

convenient for airport shuttle bus to airport not much else around the actual hotel though

there were wild bunnies right outside the pool area. 10/10

free wifi and breakfast made this hotel the best price around the airport and the free shuttle was fantastic

now, they ask that reserve pool time for you and your guests

how clean it was and the pool

thought the breakfast could have been a little better

great breakfast. great price.

great breakfast

breakfast great

ablittle too strict for adults and way too lenient for kids

ablittle too strict for adults and way too lenient for kids

i had to take my luggege by my self because of the fact that the belboy is the shuttle bus driver so

kids loved the pool and gym area

the new woman working at the bar was great at her job

it wasn’t busy and we were able to swim with the kids each day

the pool was great for the kids

loved the fact that each guest gets their own pool time

would love to see muffins donuts for breakfast as the kids didnt want oatmeal etc

breakfast was wonderful

breakfast was not what i expected

not much for complementary breakfast.

location was just what i was looking for as well as the kitchenette with fridge and

a room with a kitchenette, not even simple silverware was stocked and had to be asked for

breakfast could have been better an pay bar and a muffin isn't exactly a breakfast could have

com app they only allowed me to stay on the bottom floor, next to the bar and casino

the food at the bar was good along with the drinks

rooms were very clean. bed was super comfortable. bar was nice and food was good.

restaurant and bar nice

and the weekend breakfast at the hotel bar was delicious

the pool

i loved the location. how polite the staff was the breakfast, pool. very comfortable

-welcome cookies at check-in -good gym

i liked the pool, the gym, the very helpful staff

i know covid is going on so it kinda sucked the bar area was closed.

the hotel was quiet, and breakfast had more options than expected

breakfast was mostly carbs with few offerings.

cleanliness, hot breakfast and the price

came down for breakfast and the gravy was cold and the apple i picked was a bit bruised

always pleasant great verietyof breakfast!

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

i also like that there was no pet fee for bringing our

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

never gotten in the pool for no other reason than just not staying long enough

not much choice for breakfast and grumpy staff member in the kitchen

to cta, shuttle took us right to airport and we got on the train to downtown

the only reason i chose this hotel over others was the indoor spa / hot tub

front desk help was great! breakfast too

the breakfast could have been changed on daily basis, for 5 days i was having same stuff

what i would have liked was to have had two pools 'when we were there, the pool got very crowded

no towels in gym or pool, only 1 elevator was working.

i really liked the room it was very clean and nice and they had a nice pool

were up on the second floor, and it seems alot of families with kids were on the first floor

indoor swimming pool, restaurant and rooms!

the shuttle was unavailable when we needed it.

shuttle ran too late to catch our flight so we had to rent a car

bar and restaurant were not open

courtyard, fitness center, bed, balcony

saw employees doing laundry and folding with no gloves or mask

the staff also keep directing me to the laundry facility when i asked for clean sheets

laundry needs to fix, but the front dedk agebt is vrry nicr

love the hotel love the price love that there's no pet fees

kids were horrified

pool was small but at least they had one and it was working

small pool

) the pool is nice and clean but very small

pool no jacuzzi can you billed me one amount and my charge says you’re charging me more what’s

my husband enjoyed the fitness room

they take a deposit of $100, the gym was closed

breakfast choice awesome.. pleasant workers.

i smelled the breakfast but didn't see it nor did anyone offer lol

selection of breakfast, nice area, right behind a gas station and down the block there's an amc movie theater

location, clean and breakfast was good!

i was surprised by the very nice job they did on the rooms, the common areas and the pool

the refrigerator was missing the bar on the door so my pops would fall out every time i opened

breakfast was good, the bed was comfortable and well-made with plenty of pillows, the wifi was

the pool was very nice

rooms, friendly staff, comfy bed, good location right off freeway, great breakfast, my special requests were accommodated

wanted more protein options for breakfast

the pool was closed duectovrepairs

the rooms and the lobby and the pool area were clean and comfortable

i enjoyed the free breakfast, and the gym.

great location, yummy breakfast, friendly staff and the property management was great.

at the front desk is so awesome and can't say enough good thing about beatrice who keeps the breakfast going

clean room and around nice clean pool.good breakfast and very helpful customer service.

pool was very crowded and had to wait for towels.

pool was dirty the morning after

not the typical continental breakfast from years ago and maybe from a cut rate establishment

since there is a kitchen i guess no food service is necessary

room was nice with small kitchen. affordable prices per staying.

liked having all the kitchen necessities so that i only have to bring the food

wish breakfast was earlier on weekend. wish there was a blender in the room.

is clean and the suite are completed in all my needs especially in the kitchen

location, laundry room, the size of the room

laundry facilities were clean and available

the rooms have a great layout with a big microwave and full kitchenette

they also have a couple of vending machines in the laundry room, which is convenient in case if you forgot to pack some food or if you’re craving a

you need cozy staff is absolutely wonderful free coffee downstairs sometimes snacks workout room laundry we love it we have been looking for a house for a year now been going to hotel to hotel

pool was warm and clean

the pool is very nice and clean as well

pool

missing stationary bike in the fitness room

breakfast was delicious...clean. staff was friendly and helpful.

the property is in a area in close proximity to a golf course which made it feel upscale

pool access and 24 hour gym access the fire pit the breakfast coupons and accommodations to ask if

awesome staff, clean property, nice pool!

my kids say it all “this is a really nice hotel

very accommodating staff. good breakfast. great location for us. pool for kids.

room service was the best

my son loved the breakfast

there was a swimming pool and workout room, a covered parking area as well as large parking lot

there was a swimming pool and workout room, a covered parking area as well as large parking lot

powerfull air conditioning was good as it was very cold day. wifi area range was not problem.

spa area and service were great

did not have breakfast

breakfast was the best

was looking for a nice overnight getaway for me and my two kids, ages 12 and 9

located in nice area surrender by trees with nice view of golf course

the breakfast is great! and the room was clean.

rooms are spacious. staff accommodated special request. guest laundry available. full breakfast.

i didn t make it to breakfast

nice breakfast

clean, quiet, good location, plenty of parking.

neat and clean tidy just the coins for laundry can be upgraded to card

the access to laundry, vending and a workout room were all great

was not expecting a kitchen

kitchen

no cups for water, utensils or anything else that could be used in the kitchen.

the bed, the staff were great, bathroom was clean, good fridge, pool/hot tub/fitness area and sauna were really nice (indoor pool here and outdoor pool right

clean,pool

the pool was little cold and a bit dirty.

gym is fine business room is good , you can take printouts of you want shuttle service for near

great pool area with sauna and hot tub

shuttle

the free breakfast was great with a wide variety of items to choose from

room/apartment featured two bedrooms on a suite, as well as a living room and kitchen, providing an exceptional living space

about this stay was amazing, i loved that there was a laundry room available to guest

excellent room. loved the full kitchen.

early check in

the location has a shuttle that takes you to the airport, and through the train station there you can go pretty much

great location and shuttle service was great

hotel is located very close to the airport and with a shuttle running 24/7 every half hour makes it the best choice for travel

room service answering system. calls holding holding too long

breakfast was great. pool and fitness area clean location was great

pool temp could've been much warmer as the cleanliness of the pool room could have been

i wished there was plain scrambled eggs for breakfast, no biggy.

the ease of access to the major interstates. proximity to restaurants and walmart. pool area.

breakfast, front desk staff

the breakfast was one of the best complimentary breakfasts i have ever had

nice warm indoor pool, good breakfast and free airport shuttle also included

had to leave too early to try breakfast

the gym was also better than most hotel gyms

excellent price, access to airport, and free shuttle

convient access to car and late check out

great hotel .. wonderful breakfast

were able to check in 3 hours early without an early check in fee

easy checkin and breakfast

breakfast was excellent the staff was very friendly and accommodating

close to restaurants and casino

great staff and a sufficient gym

front desk guy was not so friendly i had my kids with me and the guy took forever

the room was modern and clean. my kids loved breakfast. would definitely stay again.

had a weight room and an inside ( small) pool for exercise

did not like the expensive coffee bar in the lobby

the pool was not working properly. carpet was worn and needed cleaning.

very friendly and helpful staff. free parking. pool.

the safety bar in the shower wasn’t secured to the wall

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids

snacks, shuttle, text message asking if i needed anything and they actually were responsive and helped with

the staff at the front was very friendly and i didn't even know they had a shuttle to the airport

beds were comfy, location was ideal for the all state arena. the shuttle was a massive benefit

the breakfast was

we came to chicago by train, took the blue line to o'hare and we were picked up by the hotel shuttle

really great modern design. comfortable bed. nice breakfast.

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

the morning breakfast was a good start to the day

safe and convenient location and great breakfast and beds! staff were really nice!

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use, might

on sight vending and laundry

asked for late check out and was denied

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

i liked the layout of the hotel, had laundry and snack machine in one area.

beautiful and so clean, the staff very friendly and helpful, convenient parking, and great shuttle (and driver) to the airport

free shuttle to airport, use of gym, excellent wifi, huge room

great place , staff nice , shuttle service great

new. friendly staff. shuttles to hotel made that easy for us!

new rooms, great beds, awesome breakfast and friendly staff are part of the refreshing lodging experience you get here

breakfast kept up with refills

breakfast was great but wish it lasted longer....til 10 am not 9 am

nice rooms, clean facilities, pleasant staff, good breakfast, and good location.

cannot speak to the pillows as we always carry our own but the beds are comfortable and the breakfast is good

the laundry eo was centrally located

the staff overall was great even the breakfast workers in helping my guy choose what to eat

lot was rough, heavy rain which caused parking lot to be extremely flooded, also wifi was bad

i also didn t like that they didn t have wifi in the room

location free wifi free breakfast and free shuttle service

they didn t have iron box and room service was

close to airport and casino, great restaurants near by as well

close to decent food and casino

i was wanting a hot tub but there was a nice kiddy pool if you had little ones

free gym,cleanliness,wide rooms,swimming pool,good customer care and heavy breakfast

no clean towels in the bathroom,and bags of dirty laundry in the shower and no linen on the bed when we arrived

at a late check in the staff offered us a late check out at no extra cost

the staff/concierge was rude and not helpful and the main reason we came was because of the pool and concierge told me upon checking in after i asked, that the pool was down that weekend,

the breakfast each morning was very good, with plenty of options

laundry

very close to the car rental return at ord and great for getting to the airport quickly by shuttle

also, abt is always worth a visit - just walk across the parking lot

kids ran around during the night

the hotel the staff was friendly and the room was big enough for me , my husband and my three kids

free parking was great

parking. checkin.atrium

nice breakfast

cleanliness, and comfortable bed, location, breakfast was good, complementary items

i liked the hot breakfast, there were quite a few options

free parking, good breakfast

very friendly staff and kids loved the pool.

breakfast was also pretty good, and there was wifi and comfortable beds to sleep in which was the most important part to us

connecting to the wifi sometimes is hard.

staff didn t tell us wifi wasn t free unless we join hilton honor

friendly staff, prompt room service, clean room

wifi isn't free

sofa bed. family with kids net door.

have suites, which is great if you need to have kids sleep in a separate room (we have a travel

we're use to automatic daily room service, we didn't know we had to request room service daily

i ordered room service for breakfast which was really nice

amenities include gym, parking but didn't say we had pay for it which was misleading

i have 2 kids we got 1 room with 2 bedroom, airport shuttle bus for free.

fresh and close to the airpot has a restaurant and sports bar on site

location and the bar restaurant. room was very nice.

a two queen bed and upon arrival was told they didn’t have that available for me and my three kids

been to a lot of hotels and everything seemed to go right here and the restaurant and bar was good

parking was some distance from the entrance, however, valet parking was available.

i appreciate that the staff is accommodating to simple requests. i also enjoy the gym.

parking is a bit far in adjacent lots.

it is a welcoming place everyone is so nice. lots of parking available. good service.

parking too was an issue

breakfast was ok, location was perfect for a layover shuttle service was appreciated

shuttle to o'hare was timely and professional

we requested room service and did not happen

good breakfast bar clean room bed was very comfy liked there was a chair in the room desk chairs don t cut it

when calling to order the shuttle the staff was very helpful and nice over the phone

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

was excellent and my kids really enjoyed the swimming pool

no room service

really great shower, but a grab bar would probably be a good idea for older guests.

it was a great room but the pool was amazing, kids had a great time

was excellent and my kids really enjoyed the swimming pool