i did not like the pool area right in the front of the hotel.

the only reason i chose this hotel over others was the indoor spa / hot tub

have had a better breakfast ud83eudd5e but it was good for a snack and the coffee was

breakfast need a lot of improvement need more variety.

they have a coin laundry we found great after road

i also like that there was no pet fee for bringing our

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

lovely bar and facilities

rooms were very clean. bed was super comfortable. bar was nice and food was good.

it also features a small gym, and breakfast is available on-site

and the weekend breakfast at the hotel bar was delicious

the food at the bar was good along with the drinks

hotel is only a short drive from o’hare and offers a shuttle to and from the airport which was perfect and easy

pool and jacuzzi also parking was very easy

liked the hotel room it was nice the king size bed was great i liked the pool and the hot tub the customer service was

there were wild bunnies right outside the pool area. 10/10

the shuttle to the airport was very reliable and came to and from frequently

would have loved some hot eggs or yogurt for breakfast buffet but pancakes were good!

great stay and great breakfast. great staff as well

no free breakfast due to covid but they did have juice and coffee

i overslept and missed breakfast, but it was still offered to me

i was a little confused about the breakfast timing or what to do during breakfast.

it had a huge closet kitchen that reminded me of a studio apartment complete with living room

was not expecting a kitchen

ants in room by kitchen area.

no cups for water, utensils or anything else that could be used in the kitchen.

kitchen

only small downside was that the pool was temporarily out of service, which was a bit disappointing

the breakfast is delicious and plentiful

clean pool

close to airport. airport shuttle.

clean, friendly and helpful staff, prompt airport shuttle, within walking distance to several restaurants

requested at booking for room on top floor and early check in, received an email a week or so before arriving with confirmation of my requests

the 24 hour shuttle service to the airport.

room service answering system. calls holding holding too long

to wash and $2 to dry)

free shuttle to and from airport. large room.

had to leave too early to try breakfast

nice warm indoor pool, good breakfast and free airport shuttle also included

nice warm indoor pool, good breakfast and free airport shuttle also included

could have a few spirits for sale for late travelers to purchase after the bar closes.

breakfast could have had few more items to choose from and the parking fee could have been more

breakfast was as good as always, the staff is really nice and the beds are extremely comfortable

the breakfast was

very clean, staff helpful, shuttle easily accessible!

that thry have a shuttle to and from the airport, snacks to buy and breakfast.

cleanliness...breakfast...shuttle service

wifi was much too slow. emails delayed, took a long time to access web pages.

bed, good size room, good wifi

staff was able to accommodate a late check out to better match our travel plans

it is in a good location and has a gym and pool nice

breakfast exceeded our expectations, in the quality and choice

very comfy and clean room! really nice gym. good breakfast and very friendly people

ud83dude05 and pool ,since i brought kids will love to have different kind of breakfast like more variety or set up this lovely waffles

gym available, onsite parking

the pool hours

staff was super nice, the kids loved the pool and i enjoyed the 24/7 coffee

cleaning lady with gym and pool is always so friendly and does a great

the pool and the gym were clean and the towels at those facilites were clean and new

also one of the best breakfast services out there

the fact that the pool was not available when we wanted to use it.

no sweets at free breakfast

i wish i had more time i did not get to use the pool

location, price good for the area, pool and breakfast area spotless, breakfast better than expected

breakfast offerings were nice, parking was free and available, room was nice and as expected

always stay here because of the indoor pool, the nice and friendly staff and the convenient location for my friends in the area

i like the free parking , great wifi, access to pool during the stay.

be careful; you may need to pay for wifi.

they had a nice gym with lots of weight machines and aerobic equipment that was open 24 hrs

excellent-quality gym as well

gym, room and amenities. the location is great.

availability of a late check out to 1 pm

quick check in and shuttle service to and from airport

in the morning you get an impression of a family hotel with kids running around

clean. shuttle to the airport.

the gym was lovely, and the room was extremely comfortable

the hotel's fault but kids were running up and down the hall until very late -- after midnight

good breakfast

lovely bar and cafe and a small areato purchase snacks

the kitchen was actually a full kitchen with full size fridge

more breakfast options. also a microwave in the room

close to airport with shuttle service very comfortable clean restaurant on site

the pool was warm

kids were expecting a pan cake station during the breakfast

kids running around

nice breakfast

didn’t have time to spend longer and use the pool

to be perfect for an overnight in chicago with its large, clean, comfortable room, restaurant and bar on site, and friendly staff

i ordered room service for breakfast which was really nice

change rooms three times there was an odor in one room, we were not informed of room service upfront, and we were a bit dissatisfied with one of the

sofa bed. family with kids net door.

and lobby was very beautiful design and i liked it ud83dudc4dud83cudffc i also enjoyed the gym and it was clean, sophisticated and completely

shuttle ran too late to catch our flight so we had to rent a car

was no shuttle service from o'hare but the hotel does have a relationship with american taxi at a flat

hotel staff were great, but this hotel is not super close to o'hare even though they offer a shuttle

facilities and cleanliness of the hotel shuttle bus service to airport

room was clean, beds were comfortable and the pool was nice and large

gym the italian restaurant & bar very clean spacious room

been to a lot of hotels and everything seemed to go right here and the restaurant and bar was good

well equipped gym facilities

provide a shuttle bus from the hotel to o'hare airport per 30 mins, it is really convenient

the soaps seem like they were old. but bar soap plastic crumbled as i opened it.

lounge was terrible. the actual bar was just a shelf. pool was old. no hot tub.

a lovely view across the lake , a very welcoming lobby area with modern stylish furnishings , bar and grill is very good with good choice of wines

i did want to upgrade my room, but because i was checking in early i was told that i already asked for the early check in

friendly front staff -great pool

i know covid is going on so it kinda sucked the bar area was closed.

parking lot was too far from door

rooms - excellent room service

the restaurant / bar in the hotel had great food, reasonably priced

the bar was open

down to the front desk and the guy told me he told the attendant that it would be 2 adults and 2 kids well then this morning we wake up and go down to the breakfast and give the card and the guy

there was a big bar going through the middle almost like we were sleeping on a pullout couch with lumps all over

wifi

the quiet room location, and the breakfast.

enjoyed the breakfast - shuttle service was also great

it had some new renovations and the breakfast wasn't bad. the staff was very friendly.

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were very nice and helpful also

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

breakfast was so huge and good

i would prefer if the hotel offered grapefruit juice for breakfast and the hours extended to 10:30am as opposed to 9:30am

the side door didn't open with a key card. the gym equipment should be more updated.

breakfast was excellent with lots of options

gym made me a little disappointed

should have been warned that there would be a charge for parking

good gym. clean room

by parking fee in an area where parking is not a premium

the pool was great just surprised there wasn t a hot tub.

the pool was nice

the hotel was very clean, the staff nice very nice and the breakfast very good !

gym, good breakfast, easy to park

breakfast was great, if you get up soon enough!

slow shower speed. not a very extensive breakfast menu for vegetarians.

nice gym with two very versatile machines which substitute free weights

that are comfortable, bathrooms with hot water and free toiletries, restaurants/cafes onsite, a fitness center and/or a swimming pool

the pool was very nice and clean

00 for breakfast and my kids were so scared they didn’t even enjoy it or really eat

the pool was good for kids

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

service and shuttle service

coffee maker in room was broken. pricing on coffee and food at the snack bar was very high.

friendly staff, clean facility, secure parking, located right next to rivers casino.

was great, bed comfortable, pool amazing, 3 minute walk to the casino

staff was excellent! next to the casino, walking distance.

the splash pad for the kids was wonderful

the location close to freeway, casino, nice mall, restaurants cool little kiddie area in pool

restaurant and bar were excellent

cleanliness and pool area hotel employee was awesome

close to airport and casino. shuttle available to both

property accommodated our early check in prior to the beer festival we attended

that the pool gave my kids a rash maybe too much chlorine not sure

new, clean large suites with all the amenities. nice breakfast.

breakfast was wonderful

wish there was a hot tub but the pool was great and actually very warm.

it was nice to have an indoor pool for the kids to enjoy

shuttle to airport 24/7 friendly, clean and helpful

the restaurant and bar was closed.

a casino across the street, famous chicago deep dish pizza within walking distance and the free shuttle to the airport

nice and friendly service. elegent room decoration. close to the airpot with free shuttlebus.

worth the money friendly staff excellent food had local bars close within walking distance and a casino across the street this was an excellent choice for our stay

great rooms and facilities like the gym and pool

was great , from the staff , room , pool and breakfast

crowded breakfast room.

it was clean, laundry room was great, taxi service was amazing being that we were there for a tattoo

my kids said rosemont is nice but joe makes it great

being exhausted from travels to chicago, we had room service from thorn and found the burger to be better than expected, normal airport hotel

shuttle service was excellent and right on time.

loved the way the hotel has a romantic ambiance throughout it the bar area was nice and busy but not too much of a rowdy crowd

best gym in a long time

shuttle service was perfect

the hot tub ! pool for the kids .

the rooms and the gym

also, i never received room service or towels

i ordered room service and when i got it, it wasn t that warm anymore.

one of the best hotel gyms i've been to.

beautiful hotel! room was exceptional! nice gym!

did not have breakfast . nice quite rooms. great location

breakfast was offered or mentioned to me

gym

could have had breakfast ..

no pool

love the rooms, the pool, outside patio area, the inside bar and sitting area it was a really great experience

was over booked and we came with two grown kids and were offered king size room

the snack bar, gym, and pool are great amenities!

the gym was nice they have a snack bar

room service was quick and the food was delicious

very clean convenient and shuttle to airport

pool was closed and no breakfast. the bar may have been a bit pricey.

airport shuttle

being in the bar area the bartenders were very entertaining and kept us in a good conversation

the breakfast, pool, and gym

to the airport accommodating early check in shuttle from airport wonderful breakfast

rooms design of hotel good for kids swimming pool hotel restaurant was the best hotel airport shuttle was perfect on time with a

in, or what kind of food and things to do around the hotel although i clearly was staying with kids and family

and we enjoyed the managers happy hour at the bar in the

the gym is incredible!

the sticker for the room service was difficult to find

we asked about the pool and we were told it has been closed for two years then we asked about room service and we were also told it has not been functioning for two years

fast room service

very close to the airport; really quiet room; good air shuttle; great steakhouse downstairs;

enjoyed how clean the hotel was, and how many facilities they had to offer on site

no room service

staff, particularly the bar staff, thank you, for a really pleasant evening

airport shuttle, nice gymn.

the gym was small but got the job done.

clean, nice rooms, good bed, friendly staff. every 15 min shuttle bus

staff at breakfast bar gave my kids hot coco and even made sure the temp was safe for them

i requested a late check out but, after seeing how dirty the room was, i left early

i was a little surprised how expensive the breakfast buffet was.

first night didn’t get any sleep kids running arnd

room service was a little late

the shuttle drivers, i can't express my appreciation enough

great amenities in the room, excellent shuttle service to o'hare.

room service was prompt and delicious

king size was very comfortable, rooms were very clean, and room service was quick

location, familiarity, gym access, cleanliness but common areas need facelift.

hotel was clean and we were there on a dance convention weekend which is about of little kids and a lot of mess

the new woman working at the bar was great at her job

also, the pool is

there was a very large group of children there for a dance convention over 500 kids

water was provided at the small gym

room cleaned when we returned after 2 hours were apologetic but blamed the other person at theses kids had other issues but your space will not allow further

we wanted a hotel with a pool for the kids to go swimming

gym was decent, but again showing signs of wear

the kids really liked the pool.

i called room service because tv wasnt working, 3 times and they never came to fix it.

the website advertises a gym and continental breakfast

please improve breakfast otherwise everything is great

com did not say that onsite parking would be an extra cost

nearness to airport, friendly/helpful night guest clerk, comfortable bed, free parking.

shuttle

the small kitchenette and desk aspect

decent gym available 24 hours

free shuttle to airport

room was spacious with a small kitchen

elavator not working laundry machine out of order

strong odor of natural gas immanent from laundry room

early check in, clean room, pleasant staff, lowest rate in the area

nice laundry and vending

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

i didnt like the funky smell in the laundry/ vending area

was messed up, had to keep getting my key reactivated, laundry accommodations weren't working

liked the motel, there is a laundry space which can be used using apps, which felt nice

  no microwave,  no laundry,  people trying to open your door

laundry facilities on the premises is a great idea.

stayed at this hotel before and it s convenient and close to the airport with a shuttle

i did not eat the breakfast but the dining area was very nice and clean.

great price quality friendly staff free parking and a spacious room also the bed was great

i like the big space to have breakfast. the menu was good, there were good option for kids.

breakfasts hours were very sufficient

well presented breakfast and the laundry facilities were great

the only complaint was the loud music coming from the bar next door after 9:00 p.m.

breakfast was good

the staff from the desk to house keeping as well as breakfast staff went above and beyond to make our stay as best as they could

the location to this hotel was great, we were able to walk across the lot to grab dinner from the bar next door, which was affordable and really good

my computer could not get on the wifi --probably an issue in my firewall

gym facilities were pretty bad

to the airport, fee wifi, free shuttle and an ok sports bar

wifi is poor. no parking at all

24 hr shuttle.

absolutely nothing in kitchen area carpet in halls seemed old.

the breakfast was ok....

the room was large and had a kitchenette with a full size fridge

breakfast was not what i expected

a room with a kitchenette, not even simple silverware was stocked and had to be asked for

room were quiet without kids running around at night

did not like fitness room had no cell service or wifi, too many kids in hot tub unsupervised .

the bar closed early.

so lobby was noisy room carpet had tiny pieces of cheetos left but promptly cleaned up by room service

ere was a soccer tournament that weekend and some of the kids were very noisy)

fee for parking and unnecessary accidental, wifi

great location. very nice hotel. best hotel pool for families with kids in the chicago area.

convenient to airport, appreciated the shuttle, clean room, friendly and helpful staff

the pool and hot tub was still shut down.

nor, to my amazement, do they offer free wifi in the room

breakfast and room and size of pool and the underground parking super safe

kids running up and down hallway

switched to the room near elevator because of small kids

how clean it was and the pool

awesome staff, great breakfast!

i also liked the free airport shuttle and the pool and hot tub

dirty gym

staff was fantastic, they treated me and my three kids so wonderfully

nice pool

splashing all over and it was only like warm could be much hotter and was yellowish water like kids had been peeing in it

my kids really enjoy being there i will go back and visit love the place

almost immediate response time from staff, clean, excellent bed, suites are a wonderful addition, room service

very clean and staff was amazing as well as the shuttle service

starbucks and restaurant & bar onsite

nothing was explained just processed my payment and gave me my kids nothing else

there weren't any towels in the pool area, so we grabbed a couple from the gym

for money, close to airport with shuttle transfer to and fro

available, great pool, quiet

many unsupervised kids making noise in halls and stomping on ceilings

pool area wasn't clean at the time of the opening of the pool - kids clothes and dirty towels were all over the place

lied about 'kids eating free at onsite restaurant ' restaurant refused to honor that, front staff was rude and

amazing breakfast, easy parking , clean room

amazing breakfast, easy parking , clean room

no room service from hotel restaurant

24 hour shuttle is convenient.

my kids (9yo and 5yo) didn’t even want to leave the hotel because of it

for breakfast location is good is near by malls and restaurants, and easy access on pool’s and gym

kids unsupervised at pool acting out.

smelly,unfriendly, dirty (body hair everywhere) ,none of the equipment worked in the gym, over half of the free weights missing

my kids loved the pool and i enjoyed relaxing in the hot tub.

breakfast was really nice

breakfast, room size, comfortable

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

need more breakfast options, update fitness equipment, change carpets to hardwood in rooms

business center, fitness room, free breakfast

room with a kitchen including a full size fridge, electric range, and microwave

an extended stay with kitchens, often times the cooking aromas that linger in the hallway are wretched

full facilities of kitchen appliances.

it wasn’t breakfast, just some snacks. breakfast should not be advertised as an attraction.

need more kitchen dishes utensils. very limited

the kitchenette cupboards could do with some refreshing.

room smelled of sour laundry took a shower and prepared for bed pull out sofa no problems sheets and blankets no issue

we used the free shuttle to the blue line transit

convient laundry area, gym and

you want a clean and comfortable place to crash before you take a complimentary shuttle to an am flight to o'hare and you're in the mood for free breakfast

pool kind of small. would have liked a hot tub

the lobby / bar area was inviting with a pool table and board games

one small thing that could be improved is that some of the tiles in the pool were a little grubby and could do with a clean

staff was very helpful and kind, and most of all the 24hr pool table!

the lobby / bar area was inviting with a pool table and board games

very convenient, very clean, stylishly furnished room and very good breakfast

meat was not really tasty, the rest of the breakfast was really good

breakfast and location

very nice breakfast!

everything here was quiet, professional, clean, and all i needed. breakfast was great.

the kids were disappointed about the pool

not when the kids not i needed to listen to for four hours

great staff. clean room. nice breakfast.

the staff was not accommodating. we were with 3 kids and they kept us waiting on the reception.

lots of great options in the morning and they even had a free shuttle bus service to the airport that runs every 30 minutes or so

i loved the free shuttle, the friendly staff, and the updated rooms

and friendly room was cleaned every day, new towels and bedding decent gym and pool good location shuttle bus to local mall excellent value for

we overlooked the lobby and bar area

great location, free parking, clean and well maintained.

is a challenge for a petite person to accommodate carrying luggage from the back parking, to the desk and to the room

i wish the hotel bar had more selection of alcohol that i liked

breakfast gym facility access process

staff were nice and attentive. bar was nice. very good red sangrias.

we were able to have a late check out option at 2 pm, which was very helpful

clean breakfast great staff location was ideal

polite and helpful receptionists. good breakfast. big room with really comfortable bed.

did not have breakfast, i had to rush to the airport

breakfast was good, internet excellent with high speed, only that i had to pay to use fridge n

hotel offers free breakfast in the morning and there was only coffee and tea available

limited breakfast choices

staff was very helpful. breakfast was great!! well located.

i had a pleasant talk with some of the morning breakfast staff

the pool was indoor which is great but it was freezing cold. only complaint for the whole stay

the breakfast was good

a returning customer. love the breakfast and staff is always friendly

highly recommended. clean, good breakfast

breakfast was great

had to make a reservation to be able to use the pool

liked the breakfast, it was good

swimming pool breakfast

room, laundry room available, cleanness, friendly staff, morning free coffee

great kitchen!

rooms friendly staff i requested for a late check out and the granted me 2 hrs without a

kitchen was fully stocked,great

we were surprised to find a full sized working kitchen in our room

free parking in a large lot adjacent to the building.

the pool wasn't very clean

over fifteen people multiple kids under 16 unattended

kids ran around during the night

the kids were able to enjoy themselves instead of being trapped in a room

kitchen

pool need towels

kitchenette was useful

my grandbabies loved the pool and the breakfast

pool needs a adult time adults who pay to relax can not enjoy swimming with kids yelling jumping in as a paying adult i wanna be able to relax and enjoy my

there is a restaurant and bar on site

i like the place i wish the pool is bigger and the gym as well. i'll come back again

the pool is kind of small - a 3 ft-4ft, but my 7 year old enjoyed it.

i did not use it but the pool looked tiny.

decent gym, pretty cozy feel

in addition our booking was advertised as a 1 bedroom suite that separated from the kitchen area, this is not what we got

kitchen

very clean, spacious and quiet room, excellent breakfast, friendly staff

couldn't eat a hot breakfast even though they had the pre package

there wasn't much parking.

good position, good prices, comfortable room and very good breakfast!

everything! including the food for breakfast!

i walked at the track at the park and even ate my breakfast out there one morning

the location was great! the breakfast was good, my kids loved it.

clean, quiet, friendly helpful staff, excellent complimentary breakfast, nice selection of nearby restaurants, and easy access to all the highway system

great breakfast, home made waffles every morning

he enjoyed the pool with other kids

complimentary breakfast, friendly staff, and great facilities

was perfect with the kids

and a nice hot breakfast too

offer free offsite gym pass for guests who prefer gyms with variations of fitness equipment

left at 6:30 and breakfast started at seven which i believe is very late especially when the people are staying

thought there was breakfast - i guess i misread

breakfast that they offered really wasn’t the best

the complimentary breakfast was a nice bonus this stay

breakfast was delicious, too

the pool was a bit cold. i was not able to enjoy the pool because of that.

pool is not large and fills quickly

nice to have an indoor pool, though didn't use with all the kids

pool and fitness room and a business center if you want it

the pool, a group of adults drinking beer

were a couple hillbilly dads doing cannonballs with the kids for two hours

the breakfast was simple but good enough

the noisy kids running up and down the hall till 3 am

breakfast was okay. my kids are picky eaters, so they did not care for it much.

on sight vending and laundry

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

i liked the layout of the hotel, had laundry and snack machine in one area.

asked for late check out and was denied

concierge was lovely too and the male receptionist at the swimming pool area was nice too

very nice golf course setting

was looking for a nice overnight getaway for me and my two kids, ages 12 and 9

only complaint i have is that the front desk receptionist didn t provide us with the wifi password or dining hours

the room was amazing. i loved the view of the golf course from the balcony.

i arrived at 10 am and asked for the free shuttle service they provided, the staff immediately said “no, it’s already passed the time”

had like 4 younger kids playing hide and seek till 11:30

was very helpful, free shuttle for a max of 5 miles in the morning, easily reachable from the airport, has a laundrette

breakfast because bar and kitchen closed die to covid

the bar was closed and had to purchase our own stuff

staff was very accommodating for early check in request

dusty ac. foul odor in sink. very thin walls. breakfast wasn't worth it. gym wasn't worth it.

handy having a guest laundry and front desk selling detergent

towel for shower in a room, i was told you have to wait for 5 hours, as all towels are in a laundry

loved the guest laundry

breakfast was typical (nicer but nothing exciting) and easy and the pool and hot tub were great

i also enjoyed the pool

the size of the room and bathroom was amazing and the kitchen was above expectations

full kitchen in room, facilities, breakfast

the kitchen was fully stocked with all of your needs

when i asked for late check out because my plane is in the afternoon, he was more than ready to help and he

helpful staff, very clean, full kitchen

, the kitchen area wasn’t prepared, no silverware or dishes, no wash cloths for the bathroom, i did not

free breakfast was more like free coffee and packaged muffins

the late checkin guy didn't tell the morning desk that he had granted a late check out to me.

very helpfull staff and allowed us an early check in

large rooms clean pool area great staff

very nice hotel, great gym

the floor on the swimming pool was a little aggressive.

also, lady that checked us in could have pointed out we would be next to the pool

big parking lot and good location.

the breakfast was very limited and the gym was also very basic.

no room service

we loved the in-house restaurant and room service!

location was perfect for my events. wifi was a great connection.

he gave us a late check out so we could sleep

asked for a late check out i was told no check out is 11am no acceptions i was like wow

close to the airport. great value. clean. nice stuff. laundry on site.

even has laundry room for guest use

close to bus station and other commodities such as laundry washing, diners etc

drain was clogged, pool wasn't opened and wasn't stocked with towels as advertised (3 hours after when it should have

( the kids

lots of fun places to dine. shuttle provided to shop and dine.

love the salt water pool!

from albert our shuttle driver to the front desk staff and bartenders we had a fantastic experience

rooms on the first floor lack of sun light. cold pool. tiny fitness room

the pool was not working properly. carpet was worn and needed cleaning.

staff, pool, room setup

very friendly and helpful staff. free parking. pool.

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids