staff and 24/7 pool

paid ---$ for a christmas night room for my kids to swim and wasn't told till i checked in that the pool was broken and the breakfast was crap

every else was good but parking area was little compact

new very clean rooms friendly staff good breakfast

extremely clean, friendly staff, and good breakfast.

breakfast great and room

breakfast was delicious...clean. staff was friendly and helpful.

the shuttle driver mike was exceptional. he even offered a dinner recommendation.

the pool was at the correct temperature and very clean

small pool (under renovation)

the pool was over crowded with kids and appeared like it was the source of their baths

gym was totally out of service. none of the machines were working

amenities like the gym half worked and the ones that did did not work well

breakfast was good, service was excellent

gym and hallways were dirty, and my boyfriend and i are pretty sure they had bed bugs because we

we did not use the breakfast option

always pleasant great verietyof breakfast!

breakfast was mostly carbs with few offerings.

cleanliness, hot breakfast and the price

always clean, great breakfast and great staff

if the pool was inside and open. but i completely understood because it was a cold outside.

the complimentary breakfast was above and beyond. i also enjoyed the pool.

comfortable clean room, decent breakfast , great helpful staff would definitely stay there again

it was very nice , the staff were nice and the breakfast was great

pool

kids running up and down halls all night long, slamming doors, yelling.

was a very loud bar/bah mitzvah happening the night we arrived with very little parking available

let us know that the pool may be chilly due to weather conditions

kids enjoyed every minute

the pool was nice

the property is in a area in close proximity to a golf course which made it feel upscale

location, running area, good breakfast, clean room, free parking, easy check in & check out, nice gym and

pool access and 24 hour gym access the fire pit the breakfast coupons and accommodations to ask if we needed

pool was to small, it was to crowded

gym

the nice lovely rooms that it has i really like how it had a laundry room and a elevator

they had laundry.

had a microwave in the first floor and a laundry area

laundry on site, restaurants in area that deliver, parking close to rooms, pet friendly and even

laundry worked w cleaning lady to clean room

she was hanging out in the parking lot with friends of hers that would park in a handicap spot

small pool

the breakfast was excellent

gettin into the parking lot.

location, comfort, cleanliness, and the gym.

the room, breakfast, heated pool, and location.

free laundry room, pool, gym, breakfast, and some

great layout and love the offers like fire pit and gym

a suite (separate bedroom, separation of bath and wash station, and a separate spacy room with kitchen, sofa, study space, separate tv

the breakfast had a large variety of different foods and the staff works hard to make sure all items

modern love the kitchenette i would go again and let's not leave behind the beautiful pool and gym even the elevator are nice and every day the hotel smell so clean and

we loved the room, pool, n the staff was great. the free breakfast was good also.

pool was small. more for kids i guess

if the breakfast could have been extended a bit longer, say 10:30

breakfast not so satisfied

expected an extended stay facility to have a stocked kitchen

kitchen and having dishes on hand is great

free wifi & kitchen

i love the mini kitchen and the rooms are the perfect size.

it had a fully functional kitchen, and the staff were very professional and pleasant to deal with

the pool was kinda small and no hot tub

the pool

the beds and pillows were so comfortable, the room was very clean, the breakfast was tasty, the 3 days we spent there to enjoy our son's graduation from navy bootcamp was

the free breakfast was delicious

pool could have been bigger

pool for kids -roomy room -decent value for 4

needed more towels. a bit noisy being down the hall from the kids running around

the room had to go to lobby to warm food up which isn't a problem if i didn't have 3 room ,6 lil kids ice machine don't work on any

breakfast closed a bit early for my lazy sleepy kids.

didn't use the full service bar but nice to have at the hotel

excellent gym, and nice clean hotel

really enjoyed the lobby bar this visit.

loved the convenience of the full kitchen in my room

the included breakfast

the breakfast was sub standard

they gave me a late check out

breakfast is small according to what was expected since each room has its own kitchen

breakfast, room and love that there was a starbucks on site!!

it is a business hotel that is close to a golf course

no room service

the food, bar & gym

was a dance contest that kids were practicing for early in the morning lots of verrrry loud music we've stayed here before

covid, we thought the breakfast to go was an awesome alternative-great choices in the box and easy access

the room did not have a refrigerator. there is no hot tub in the pool area.

we enjoyed the ample breakfast served in the lobby area every morning.

the breakfast could have been kept hotter, other than that it was great.

small gym and pool opening

i wish the free breakfast was what i was use to

great staff, hot coffee and breakfast, close to shopping.

that there was a full kitchen

manager & the staff were super accomodating and friendy, the laundry facilities (altho you really could probably replace the machines

great staff, hit coffee and breakfast, great location.

easy to cook, doing laundry, gym and easy to acess everything with all they have

would have preferred a room off the first floor and away from the laundry room-it was right across from our room and was noisy as the workers were doing their jobs

large room with kitchen

access to a (mostly) full functioning kitchen

free laundry also

need more hooks or towel bar in bathroom

location was good for what we had planned and the bar tender was great

pool temperature was perfect

the hotel bar and kitchen was a nice surprise although we didn't eat there it was nice to know we could have

1 bar of soap on bath matt on the floor for shower, none for sink

kitchen was great, size of room was great

breakfast isn't breakfast

the kitchen area was a plus.

hotel was close to rosemont. we went to fashion outlet, rivers casino. and harry carry’s.

laundry is chargeable

the pool was cold as well my 1 year old only lasted 10-15 minutes before crying to get out

the pool area was freezing

the breakfast, the cocktail hour, the staff, the atmosphere of the hotel and the price

nice room and great happy hour and free breakfast

gym had a small water leak in the ceiling

small pool

) the pool is nice and clean but very small

the pool area had a super chlorine smell

pool was small but at least they had one and it was working

pool very small . bathrooms outdated needs some attention .

lack of room service

facilities were falsely advertised, no pool,restaurant, or gym

the hallway, terrible a/c unit in the room, wifi connection and tv reception kept falling out, towels were grungy

no pool, fitness center, room service, breakfast

good nice hotel. no parking problem.

the amenities: indoor pool, exercise room, laundry room.

free breakfast was wonderful

pool and hot tub were immaculate

i liked everything, especially breakfast.

it was very clean and the breakfast was delicious

was no microwave in the room and the pool hours were kind of early

this was a little family getaway and the gym, pool, entertainment and room amenities made this a memorable trip

you need a couple shuttles

from albert our shuttle driver to the front desk staff and bartenders we had a fantastic experience

we specifically requested a pulled away bed for our two kids since our babysitter sintuation has changed

not the typical continental breakfast from years ago and maybe from a cut rate establishment

pool was dirty the morning after

beautiful hotel and room great breakfast staff was nice

friendly staff, kids loved the pool

the pool area and fitness room were both enjoyable

very comfortable and spacious room. superb pool

the building itself is very nice the pool and exercise room

cleanliness and the room size loved the pool

location, convenience, price,free parking. nice park and trails. view of river and skyline.

inconvenient parking

laundry needs to fix, but the front dedk agebt is vrry nicr

the general property could use a bit more tlc, laundry on the 3rd floor walk up

was there with my kids the whole time i stayed and it smelled so much like weed and cigarettes

saw employees doing laundry and folding with no gloves or mask

i wouldnt recommend it for kids under 3

location, laundry room, the size of the room

staff & attentive staff, clean laundry & workout room, updated appliances in the room

kitchen area was incredibly convenient

there is a gym and laundry room available to guests, which is nice

the rooms have a great layout with a big microwave and full kitchenette

the continental breakfast was pretty meager.

no breakfast

the kitchen area allowed us to cook from our room and save

comfortable and liked that it had a kitchen and fridge and cabinets

i looked forward to heading to breakfast and seeing all the friendly staff

we truly enjoyed the pool and the staff was helpful

bed, breakfast, location, service

the pool and staff were awesome

staff is friendly, hotel is clean and comfortable. breakfast was good and cost was reasonable.

fitness centre was well enough equipped

breakfast choice awesome.. pleasant workers.

selection of breakfast, nice area, right behind a gas station and down the block there's an amc movie theater

the breakfast was very fresh

they take a deposit of $100, the gym was closed

no pool, tiny gym. staff not the friendliest

the rom was nice and clean and my kids and there friends had a blast in the indoor pool

the rooms and the lobby and the pool area were clean and comfortable

the breakfast was outstanding!

the gym was too small and without a pull up bar.

breakfast selection kids loved the pool and there was always towels available and you needed a key

that is a huge plus to be able to sit in the hot tub after kids go to bed

rooms were clean; breakfast was standard hotel fare; pool was warm and staff was friendly.

liked the spa tub in the bedroom and the public pool and hot tub was nice

shower doors were loose. and vent above spa tub needs to be cleaned.

it was spring break, so too many kids in the pool, etc. lol.

the breakfast was very good and the staff opened the bar for us and our relatives who were also attending the wedding

had a late check out and was told to leave in 5 minutes by the cleaning staff when i still had 2 hours

the pool had kids spitting and coughing couldn’t get in cause covid-19

a late check out which we're grateful for

breakfast was good, the bed was comfortable and well-made with plenty of pillows, the wifi was

thank you for having working ev chargers! we’ll always stay here because of those!

highly recommended, clean room, good location and nice breakfast.

we couldn’t do the continental breakfast because of covid. but thank you for keeping us safe.

breakfast was good, cleanest hotel i've been at in a while

great location, good breakfast, easy free parking, good gym on location, clean sheets

pool clean

pool area was poorly kept up

and a nice hot breakfast too

i didn’t like the breakfast but it was ok due to it being covid.

would be nice to relax in the jacuzzi besides the pool

indoor pool was on the small side and packed with kids.

pool and fitness room and a business center if you want it

breakfast was tasty

staff friendliness, pool hours 6 - 10(i'm an early swimmer), breakfast, and breakfast area, easily controllable

good free breakfast and the pool seems a hit with kids

pool kind of small. would have liked a hot tub

i thought the decor and rooms were very nice. liked the little food bar thing in the lobby.

staff was very helpful and kind, and most of all the 24hr pool table!

the lobby / bar area was inviting with a pool table and board games

one small thing that could be improved is that some of the tiles in the pool were a little grubby and could do with a clean

very clean and comfortable beds. the breakfast was extra tasty.

the staff was wonderful, the room was exceptional and the breakfast extra tasty.

meat was not really tasty, the rest of the breakfast was really good

very convenient, very clean, stylishly furnished room and very good breakfast

everything here was quiet, professional, clean, and all i needed. breakfast was great.

the pool was warm and my kids loved it very much

.staff very pleasant and friendly the breakfast was good rooms clean

so called bar type of setting could use a major upgrade

staff was super friendly. loved that it had a bar / food available till midnight.

breakfast gym facility access process

the room are very clean and they have great breakfast.

breakfast was great

a tennis tournament with my daughter-location, room amenities (1 bedroom with separate bathroom, kitchen), breakfast and fitness, staff were exceptional—very quiet, clean, comfortable—highly

accommodating staff, free breakfast was delicious and a nice variety, free internet, clean indoor pool

i liked the space of the room and full kitchen and very quiet

gym had a good deal of equipment breakfast was very

so because of the short wait they paid for our breakfast the next morning

spacious, quiet. free parking a plus in chicago.

clean, great location, friendly staff, room service always on point, elevators are pretty quick, excellent breakfast buffet, pleasant

the shuttle to and from the convention center was great

great breakfast too

overly crowded pool (especially considering covid right now)

i especially appreciated the free ev charger in the lot; i left with a full “tank” for my drive home

great breakfast

the pool was nice but small

the breakfast was good the pool area was great the parking was nice housekeeping was evening

pool , hot tub , basketball and pool table were well enjoyed

great room size. friendly staff. good breakfast.

breakfast was nice

the hotel location, cleanliness, good variety of foods for breakfast, pool, hot tub, grill.

, the kitchen was misleading and the stove cooking area is out dated

the late checkin guy didn't tell the morning desk that he had granted a late check out to me.

breakfast was not what i expected i wanted eggs, bacon, sausage, pancakes i got a doughnut and some

and room set up with kitchenet were perfect for my needs

do not expect a good breakfast, make your own.

food and bar available

business hours of bar and restaurant.

nice indoor pool

the breakfast bar and staff were all very nice

the pool and workout rooms were very nice

having access to laundry is good too

the kitchen area in the room was great and it was so nice to have the almost full size refrigerator and

comes with breakfast spacious room 24/7 coffee/tea friendly staff cons: gym threadmill a bit

the pool, a group of adults drinking beer

breakfast was okay. my kids are picky eaters, so they did not care for it much.

biscuits & gravy at breakfast

the pool/spa area. that’s about it.

the size of the room and bathroom was amazing and the kitchen was above expectations

rooms clean, staff excellent and breakfast buffet was great

the only ice machine was located on a lower floor in a laundry room

room, breakfast, basketball court, great customer service, cleanliness, quiet

better coffee at breakfast buffet

the full kitchen was

damn near everything. nice basketball court and pool.

breakfast was fabulous, the staff were friendly, helpful, and knowledgeable about the area

the pool area was very cold. it cut our pool time drastically.

rooms were spacious clean and nice i like the pool and like having to make a reservation

the pool was smaller than expected.

it had a small pool and no jacuzzi

the pool is kind of small - a 3 ft-4ft, but my 7 year old enjoyed it.

com had sent us it was late and i had kids that was in sleepy and ready to go to

there is plenty of parking and it's walking distance for lots of shopping and restaurants

no room service

room service tray/dishes never picked up after 24 hours plus

loved the pool and very clean hotel

that it had a restaurant and bar on premises

our reservation said we had breakfast included but they indicated that this was a booking

the bar in the lobby stayed open until midnight

the bar in the lobby stayed open until midnight (kitchen closed at 10pm) and the drinks were strong and tasty

the food, coffee bar and cocktails were all exceptional

while swimming one of the pool light came out of the side of the pool with exposed wires while my kids and several others were swimming thankfully no one was hurt during the process

no shuttle service as advertised

cleanliness, location, fitness room, pool.

pool was a disappointment for my kids who were looking forward to swimming on vacation

breakfast because bar and kitchen closed die to covid

amazing breakfast! perfect pool! loved the hot tub!

clean, nice staff, and kids loved the hours of the pool.

it was late and the shuttle came and picked us up

ample parking, close to airport, room was clean and big

wrong room info on spa tub in queen room.

breakfast yummy

the pool was indoor which is great but it was freezing cold. only complaint for the whole stay

pool was very small and no hot tub

great breakfast! nice pool and great location

the hotel was clean and up to date. the staff was friendly and helpful. the pool was clean.

relaxed, pet friendly, our kids loved the pool, staff was very helpful and friendly, the breakfasts were good

pool majority of the time, and because the pool was not being monitored, unruly guests (mainly kids) did whatever there

the pool was open

breakfast was good pool was great

the staff, the room, and the pool though somewhat small.

no hot tub with the pool.

also, lady that checked us in could have pointed out we would be next to the pool

the fitness center & pool.

clean, put together, clean pool

pool was super small (think extra large hot tub) breakfast- finally asked for a refund, 45 min

the breakfast was delish, i didn’t expect the pancakes to be so good. clean rooms

it was a lovely setting and very comfortable bed. the breakfast omelette was delicious.

pool was great for the kids with a great breakfast selection

there was a nice pool and work out area

the breakfast was grab n go, which is completely understandable for the current situation

the breakfast was good

pool was not nice

we were very happy the pool was open

desk, the cleaning lady's where really friendly i actually liked the appointment times for the pool, i got the whole pool to myself it was very relaxing i also must say that having coffee

breakfast was good, and we loved the location it was just a short drive to the base.

warmer for the eggs needs to be working for breakfast.

it is great to have a mini kitchen to help cut costs of going out to eat for every meal.

wish they would offer some kind of continental breakfast would be great but i know when covid hit everyone stopped food service

excellent breakfast selection changed daily

kitchen in the suite was great

m and pool)

kitchen

nice hotel, breakfast was good and employees were nice.

i didn't make breakfast but the location was great!

interior courtyard, spacious, comfortable and safe feeling rooms, good facilities

the laundry room was easy to use with the app instead of coins

the facilities like laundry, gym were good

love the kitchenette the furniture is excellent

this one the rooms were great, parking was great, and having a full kitchen furnished with dishwasher, stove, pots and pan, etc

full kitchen & refrigerator, full length mirror in closet, good lighting in bathroom

breakfast available for purchase and nice bar for evening night cap

breakfast was good and room was very nice

wallbox ev charging stations!

left at 6:30 and breakfast started at seven which i believe is very late especially when the people are staying

the complimentary breakfast was a nice bonus this stay

breakfast was great

rooms were nice and clean they had a pool it was being serviced due to covid and they had scheduled times and it was really nice the way

arranged for a late check out and the staff did not communicate that to each other

was great, would've enjoyed some time in the pool but unfortunately it was not open because of the current covid19 situation

, the pool was open with 1 hours block reservation spots

decorated beautifully for christmas, staff super friendly, had in house restaurant, nice pool.

breakfast was fabulous

wish the bar was open more. would have enjoyed a bloody mary with breakfast

pool was closed for maintenance

very clean nice staff nice pool

older folks or those with bags and kids may not appreciate that

love this hotel, our room was huge, great breakfast, amazing location, love the underground parking

breakfast was great

i told them i had to travel to canada on my check out day and even gave me a late check out time so that i could rest for my long drive

we enjoyed the free breakfast array, including hot items

my kids loved the pool and i enjoyed relaxing in the hot tub.

location, breakfast is very good, and pool and whirlpool saved me

gym had only one 45lb set of dumbbells and no other weights

location, breakfast is very good, and pool and whirlpool saved me

the breakfast is great, such variety for all types of

the machines at the fitness center were broken

business center, fitness room, free breakfast

the free breakfast was good

it’s was very clean the breakfast was great

laundry with stains and hygiene issues shaby & broken doors, carpets so dirty worse than prison

the bar is always buzzing after hours and then you can retreat to your room and enjoy the quiet as you

there were kids there for a tournament who left trash it was cleaned up immediately

the hotel has a bar and restaurant on sight

the pool was very pleasant

bar is also very good and very easy to get to

room was roomy for myswlf and 4 kids. beds were comfortable and staff was very nice

pool hours were good. breakfast was good to

breakfast was good and the pool and hot tub where nice the pool wasn't super cold so it made it

breakfast had a good mix of options: waffles, eggs, meat, yogurt, cereal, bread/pastries, coffee,

the pool room was kept at a comfortable temp

property accommodated our early check in prior to the beer festival we attended

breakfast

gym, good breakfast, easy to park

nice gym with two very versatile machines which substitute free weights

location and gym

superb! clean, modern and amazing, delicious breakfast

great and reliable shuttle service. awesome breakfast, awesome staff.

breakfast was very good and room was very clean.

service from the person that booked us in was excellent as was was the breakfast

best breakfast buffet. great location. clean.

even gym room was well-kept

only microwave available is at their snack bar area, near the pool

that are comfortable, bathrooms with hot water and free toiletries, restaurants/cafes onsite, a fitness center and/or a swimming pool

went with kids; ugh

very clean, well located hotel. nice pool, great breakfast and restaurant

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

stupid parking charge for something

swimming pool, balcony

i liked that there was some food right next door in case the kids were

pool, starbucks in hotel, easy parking, friendly staff

great bar and restaurant

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

laundry room and vending machines on premises but there’s hours of operation

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

safe and secure, quite, resturant on site, lovely outdoor sitting area, lots of available parking

) in room coffee, location & ease of parking

like that the person in the reception (malcom) was very welcoming in the check in, he even add breakfast to our stay without extra charges

we ordered pizza from room service, they took a delivery fee plus 20% tip

it should be)

the pool and the spa was a decent size as opposed to the comfort inn across the street where the pool is half the

due to covid they were u able to have the pools and kitchen area open or i’m sure that would have been as well

loved the breakfast and i loved the room darkening curtains and the quiet air conditioner

fresh and hot, great selections and all type of coffee's and juices, the kitchen was very clean

pool hours are the best 6am until 11pm

the pool was a little crowded, but it was less than the 25 required in the pool

indoor pool was small, which was fine, but it was so heavily chlorinated that it irritated my son’s skin

breakfast was very good and the whole hotel was clean

they allow pets and the pet fee was reasonable.

price, location and breakfast.

did not like fitness room had no cell service or wifi, too many kids in hot tub unsupervised .

there was no breakfast or even a breakfast option for room service

friendly staff, comfortable bed, free wifi, nice size tv.

staff is extremely friendly and helpful and every area from pool, gym area, restaurant, to my room was clean

it was a great stay kids loved the pool and the breakfast was great also :)

where i travel because of the great coustoner service, the cleanest of room , spa, dinning, the bar and it is not

great hotel. easy access. nice restaurant. great breakfast.

need longer adult time for the pool area. to many kids..

fact that my friend was returning from two weeks vacation and it was a reunion of two love torn 'kids' in their mid 60's

need longer adult time for the pool area. to many kids..

i didn t make it to breakfast

we had a second floor room, it was quiet, and clean. the breakfast was nice.

breakfast was great. and staff really nice and friendly.

parking

parking was very limited.

on the last night we did not receive room service

the wifi is poor the cable channels is poor the tvs need to be updated

customers have to ask for wi-fi/gym access, book there own airport transport with a third party company

rooms - excellent room service

i also liked that parking was free

otherwise it was a perfect place to stay, with very awesome employees and the morning included breakfast was so perfect, and the fact that there was always fresh coffee available was great

breakfast was ok

more breakfast options, toast, eggs, pancakes, turkey bacon or sausage are great clean options

breakfast to small limited choices and no coffee maker in the room.

we did not check out breakfast

the pool and whirlpool were great!

like the bed and room, they allowed me early check in

no outdoor seating. poor pool area.

gym is fine business room is good , you can take printouts of you want shuttle service for near

well designed room, excellent, private, well maintained fitness/pool facilities.

staff was so nice, the gym, the breakfast area was nice and the breakfast was good, the laundry room, they gave me a

caught up in the after party that before the check out time i called the frondesk to request a late check out as we have to drive back in the property still