no microwave,  no laundry,  people trying to open your door

facility provides: - communal microwave - communal laundry machines - ice (homeless man as an attendant) important notes: - walls are paper thin, you

liked the motel, there is a laundry space which can be used using apps, which felt nice

laundry facilities on the premises is a great idea.

was messed up, had to keep getting my key reactivated, laundry accommodations weren't working

hot tub was warm . pool hours are short durning weekend and longer during week days

rooms very clean wifi good staff always friendly ideal hotel for airport cargo area would suggest hire car to get

room service: one staff member made it seem like the gratuity was not included, when i openly asked

water was provided at the small gym

then our kids could spend extra time at the hotel pool instead of sitting at the airport

room service was prompt and delicious

the shuttle drivers drive crazy! lol

also, it was difficult to access the wifi

king size was very comfortable, rooms were very clean, and room service was quick

wifi should be free of charge

having a laundry facility and gym on site was fantastic

the small kitchenette and desk aspect

there's a great pancake house 1 mile away, a small gym and a laundry room on the premises

we thought it was the sonesta with a gym and pool and continental breakfast.

having a laundry facility and gym on site was fantastic

let us check in early so we could make it to an event on time, safe location, the waffles for breakfast were amazing

to the covic-19 not being able to have the breakfast offered which is understandable and not having stores a bit closer i don't own a vehicle

early check in

the breakfast and cleaning

breakfast now

i called room service because tv wasnt working, 3 times and they never came to fix it.

i was traveling with 2 sleepy kids

com did not say that onsite parking would be an extra cost

free breakfast was just dried cereal

they have gym with just one equipment and that too is broken

gym and cocktail and bed

best gym in a long time

bar staff was amazing

ordered breakfast from room service and enjoyed the portion sizes and quality of the food

ings the hotel offered parking,deposits,room service,etc)

i like the big space to have breakfast. the menu was good, there were good option for kids.

great for parents traveling with young kids

timely shuttle bus and rich breakfast, hi-speed wifi

free parking the best

pool, hot tub, free parking, breakfast, pets

place i recommend any one to book quality inn they re room and staff were amazing and they re gym was great and high quality

large room, clean, gym

the website that their top amenities wonA t be available because or covid so no breakfast, no room service nothing

gym, breakfast

gym facilities were pretty bad

wifi is very poor

the room was really nice we enjoyed the pool .

the facilities are nice, the wifi worked fine, room was clean and organized in a good way

the airport shuttle is only available hourly.

breakfast selection was limited

that u have to reserve pool due to covid me an grandkids had great time respectable place to

so pretty boring while in the room with no tv and kids were bored

súper confortable and i love they have ( a shuttle) transportation from the airport to the hotel

gym and pool still open

pool was very cloudy are kids were not happy about that, the rooms were over priced, air conditioner was very noisy and the

gym is very small and weight lift is not possible

shuttle took us to airport and staff

on back of door, hanging hardware on the wall where a picture used to be, no soap dish for the bar soap on the counter, no liquid hand

also my main reason for coming there was so my kids can have something to do

location was the best part. the omelets at the breakfast bar were wonderful.

very nice excellent breakfast

the barman wants her to come down to the bar to pick up her share so inconsiderate

no hot tub by pool

we thought the pool might have been open

decent restaurant, great location, relaxed covid restrictions, early check in

gym dinner room and roomservers.

room service was fast and food was delicious!

there was a pool and gym but we didn t use them

shuttle service was convenient. bed very comfortable

we enjoyed the room service from the hotel restaurant and was happy to see that there was a starbucks on site

wifi - it would drop my connection every 45 minutes

d snacks if needed)

the wifi is very essential to business travelers

no pool but the gym was very nice :)

10) the pullout still worked, but it was a minor disappointment

lovely clean pool with good opening hours, the kids

hotel bar closed too early

restaurant and bar on site, gym and pool

wait for shuttle despite 3 calls.

very clean and staff was amazing as well as the shuttle service

it also offered an airport shuttle and free parking

24/7 bus shuttle service

clean facilities, breakfast included & huge bathrooms

airport shuttle was very helpful

the staff was not accommodating. we were with 3 kids and they kept us waiting on the reception.

airport shuttle runs every 45 minutes or so.

lied about 'kids eating free at onsite restaurant ' restaurant refused to honor that, front staff was rude and

to the convention donald e stevens with free parking and testers t was great nd not to expensive

amazing breakfast, easy parking , clean room

great location with plenty of parking staff was very friendly and always helpful

room service had a 6% charge plus a 20% service in addition to the sales tax

my kids were a little upset that it was being drained

the pool opens at 9 and closes at 9 i think it should open earlier and stay open till10 or 11

the wifi worked flawlessly everywhere in the facility.

staff was very accommodating and in room service food was great.

the rooms and the gym

the hot tub ! pool for the kids .

ds managed an early morning swim before our departure)

$400 plus no porter service and room service through another credit card

when asked for a spoon at the bar we were told they could only give us plastic

was no room service even though there was a menu on the desk it s misleading, if i wanted food they

clean, fast and friendly room service

ol, gym, etc.).

room service exceeded expectations in presentation, flavor and value

exceeded expectation : breakfast could be free though.

my kids said rosemont is nice but joe makes it great

wifi is not working properly, even if i sought help from the front desk, still it did not work

we couldn't get hooked up to the wifi

no barking, loud music or running kids

nice gym, very quiet, and excellent daily breakfast

catch a pace bus to the station during the day and you can ride to o'hare and catch the airport shuttle back to the hotel every 30 minutes if you don't want to walk in the dark in the evening

perfect nearby airport hotel with free shuttle not far away from the blueline train for downtown

breakfast quality was good. and somehow easy to use train. gym was conforable to use.

they also didn't have any waffles, which made my kids a little sad

much to do in chicago we only got to enjoy the gym

he gave us a late check out so we could sleep

close to bus station and other commodities such as laundry washing, diners etc

asked for a late check out i was told no check out is 11am no acceptions i was like wow

even has laundry room for guest use

close to the airport. great value. clean. nice stuff. laundry on site.

room service

there was nothing in the room to let me know how to access the spa or where it was

saw online that room service was available 24/7, but when i checked in the menu said food ended at 11pm

i tried to call for room service, the phone would randomly disconnect and all you could hear was very loud static

excellent-quality gym as well

asked if i secured a taxi from the airport and volunteered to refund the fare because their shuttle driver had to slip away

no towels, sanitation wipes or water cooler in fitness room

location if heading to rivers casino

close to restaurants and casino

location, customer service, amenities, courteous and prompt shuttle service

friendly staff, clean facility, secure parking, located right next to rivers casino.

the small cafe and bar were convenient

was great, bed comfortable, pool amazing, 3 minute walk to the casino

close to airport and casino. comfortable beds. van to the airport for free

very bad beds hurt my kids and wife back and mine

shuttle was very helpful as they even arranged for me out off thir operating hours

motel offers shuttle to airport

second thing is a shuttle

airport shuttle. nice driver

the price, free shuttle to the airport, and the staff.

provide a shuttle bus from the hotel to o'hare airport per 30 mins, it is really convenient

gym the italian restaurant & bar very clean spacious room

been to a lot of hotels and everything seemed to go right here and the restaurant and bar was good

there was a vending machine with water/cola and ice and laundry on our floor

i am a single mom with 2 kids and needed some help with my luggage

to a lot of attractions like casino, shopping, restaurants

close to airport and casino. shuttle available to both

i love there happy personal and they help as much with my kids party

the shuttle to the hotel to the shuttle back to the airport was a great experience

staff friendly and helpful for early check in.

the staff at the bar was fantastic

great service, great rooms, great gym

sofa bed. family with kids net door.

the gym had great equipment

no room service for food after late arrivals

the beds where comfortable. the kids enjoyed the pool

kids were expecting a pan cake station during the breakfast

kids running around slamming the door

very friendly staff and kids loved the pool.

i then called the front desk and they said no so i had to drag my kids out of bed with only fifteen minutes because no one would give me an answer

gym was closed

has a large restuarant, gym and computer cove

a lot of out of service in the hotel. the gym, 2 elevators and a door

-unstable wifi connection at times -running out of coffee late in the afternoons

was a metal plate sticking out from the base of the bed, which we didn't notice

very clean, good value, allowed me to early check in, good service.

clean. shuttle to the airport.

the hotel's fault but kids were running up and down the hall until very late -- after midnight

gym equipments need to update.

i liked the guests laundry which helped out during our stay

more breakfast options. also a microwave in the room

at a late check in the staff offered us a late check out at no extra cost

just wish there had been a kettle but kind staff at front desk got hot water from the coffee bar for me

beautiful property, restaurant on site, bar, gym,good breakfast

need more area to sit for breakfast

the gym was lacking in equipment

comfortable beds, big bathroom, nice breakfast buffet options.

great location and shuttle service. all of the staff were friendly and helpful

new. friendly staff. shuttles to hotel made that easy for us!

beautiful and so clean, the staff very friendly and helpful, convenient parking, and great shuttle (and driver) to the airport

breakfast was as good as always, the staff is really nice and the beds are extremely comfortable

the free breakfast was better than at most hotels this size

beds were comfy, location was ideal for the all state arena. the shuttle was a massive benefit

shuttle service ends at 10pm and breakfast starts serving at 6am

the breakfast was

my daughter with some friends to this hotel so they can use the pool

friendly and the hotel was very clean we loved that hotel n i will be there to stay again nn the kids love it too i will definitely give them a

there weren't any towels in the pool area, so we grabbed a couple from the gym

pool area wasn't clean at the time of the opening of the pool - kids clothes and dirty towels were

shuttle hourly

good wifi. the staff was helpful to try to resolve our issues.

wifi was poor and restricted

the shuttle situation

i loved the pool the breakfast was good the shuttle service was great.

the pool and breakfast and the bed

t excellent) but for the price paid it is super

wifi

room service not available at night

the bed and pillows are not that comfortable and the breakfast was good

location to o hare, breakfast included and free wifi

had a weight room and an inside ( small) pool for exercise

breakfast should prove for kids

ud83dude05 and pool ,since i brought kids will love to have different kind of breakfast like more variety or set up this lovely waffles

the pool closes early

i knew that early check in might be unavailable, so i just asked the staff whether it was possible to check in

close to airport. airport shuttle.

the breakfast was good, not outstanding

good price and excellent room with a full kitchen

loved the size and comfort of the room and the kitchenette

there's a kitchen!

they had a gym but i will not be staying there again

early check in

elevator to all floors is very convenient as is the provided guest laundry

everything. shuttle to the airport.

the person on the front desk when we checked in was rude. room service was not provided.

they had laundry options and also breakfast

large, comfortable room with a small kitchen.

to open the windows a bit more to get some fresh air in and maybe a detergent distributor in the laundry

ants in room by kitchen area.

kitchen

decent gym and good location if you are looking to stay near the airport.

breakfast could have had more options

the downstairs bar is nice and the staff down there and at the front desk were professional and communicated

was perfect including the closeness to the shops and on time shuttle bus with lovely staff especially

comfortable bed, quiet, good breakfast, easy airport shuttle

gym

no change for laundry room

staff continues to knock on your door after you've been given a late check out

nice location and facilities (pool, gym, breakfast)

breakfast ok for the price nothing fancy

would be nice if you still had the open breakfast in the morning but i know it can't be helped right

and shuttle to and from airport

i did not like the pool area right in the front of the hotel.

free shuttle upgraded movie and tv selection hottub and heated pool

to all freeways to go anywhere and great restaurants, also very nice room and quiet and good pool

i also like that there was no pet fee for bringing our

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

grandkids love the swimming pool

the pool was closed.

kitchen

pool was open until 11pm which was good because after being in the city the kids were still able to go to the pool afterwords

close to the expressway. excellent breakfast! friendly staff

clean and friendly service. breakfast was ok. great location

it wasn’t breakfast, just some snacks. breakfast should not be advertised as an attraction.

it says breakfast included when actually it's only a snack breakfast. should change on website.

very clean facility with complimentary breakfast

i was pre-warned that breakfast was grab-n-go, so my expectations matched what was available

parking was so bad

the wifi is super weak

breakfast was wonderful, the bed was a dream

i like the room service and the breakfast was delicious

free breakfast and plenty of towels

greatest location, and great bar for drinks off the lobby.

is located in a great area, just steps from other restaurants, shops and bars

our room there were not enough hooks or towel bars to bar able to have my clothes and wet towels hung up -- i had to strew them over chairs and

in-house italian restaurant and also a popular bar & grill

on-site restaurant and separate bar were very nice

restaurant and bar nice

lovely bar and facilities

the food at the bar was good along with the drinks

not be advertised as a casino hotel

no guest laundry room

to go breakfast

no juice for breakfast

no breakfast

the breakfast

the amenities were great, especially the breakfast and the pool

fish, pizza, chip, burgers were good in the bar area

restaurant and bar on site .

been great: the staff, breakfast, the gym

additionally, your website advertises a gym, which was not functional or open while we were staying

close to slot of things. the bar tender was great and we had fun.

charged a pet fee for a pet i didn't have. expensive for a hotel tht was so run down.

hotel offers free breakfast in the morning and there was only coffee and tea available

front des was sparsely manned and there was no breakfast on sunday morning, that i had expected

polite and helpful receptionists. good breakfast. big room with really comfortable bed.

breakfast wasn't so grand with a lot of variety

parking was ample, staff was very nice and friendly

the parking lot well well maintained and i felt safe leaving my car overnight

free parking free breakfast

a friendly welcome beautiful room, friendly staff, great breakfast.

the sofa bed was very uncomfortable, and we could not use the wifi

nice lobby and bar and very comfortable bed. quiet and used the workout room and hot tub

the atmosphere was nice. the kids liked the pool and the gym

hotel with gym and outdoor pool (seasonal)

we love the pool it was so nice and clean and the hot tub was so relaxing

cleanliness, courteousness of the staff, indoor swimming pool and exercise facility. location

no shuttle to airport o'hara

no shuttle to o'hare.

liked the hotel room it was nice the king size bed was great i liked the pool and the hot tub the customer service was

there were wild bunnies right outside the pool area. 10/10

one thing that caught me off guard was that the shuttle was running not even each an hour and i had to take uber to the airport and in the snowy

someone left room service food outside their door and it was there for a day and a half - kind of gross

very friendly staff and best part is the parking garage is attached to the hotel

banquet hall is beautiful, bar louie good food, warm water in the pool.

one of the days i needed to do laundry and asked for change from the front desk and they said they didn t have any change

it is like swimming in the laundry room

shuttle ran too late to catch our flight so we had to rent a car

the bus shuttle from the airport did not arrive at the reported time

they provided a crib and a first floor family room near the pool for us

would be nice to have an airport shuttle

the shuttle was unavailable when we needed it.

i overslept and missed breakfast, but it was still offered to me

early check in was possible

breakfast was the same as any other hotel that's reasonable priced

would have loved some hot eggs or yogurt for breakfast buffet but pancakes were good!

have a mini fitness room, which is good enough for morning exercise

i did want to upgrade my room, but because i was checking in early i was told that i already asked for the early check in

i loved the location. how polite the staff was the breakfast, pool. very comfortable

i know covid is going on so it kinda sucked the bar area was closed.

no hot tub, but even without we enjoyed the pool and how warm it was.

-welcome cookies at check-in -good gym

not alot of sugar free breakfast options.

no breakfast but they did offer coffee in the room

breakfast had a nice selection of food

absolutely nothing i didn't like, i just wish there were more varieties of breakfast selection

improve the breakfast offerings

spa hose didn't work

the spa room

i made reservations for at room with spa and when we got there the rooms were all sold out.

the spa tub was really nice and the hotel was close to lots of restaurants.

the spa tub was nice

the kids liked the pool alot

it was nice to have an indoor pool for the kids to enjoy

pool under renovation at the time.

it wasn’t busy and we were able to swim with the kids each day

swimming pool water is warm in winter and also interior air conditioner always heating

pool was closed and no notification was given

everything from the size of the mini-fridge to the microwave to the swimming pool' right around the corner, to the luxurious bathroom and soft puffy towels were perfect

pool. quiet

didn't like the fact that kids were loud in the hallways running up and down late night and early morning,car alarms going

i liked how they have a restaurant, bar and gym inside

no grab bar in shower. hand soap too small. soap in shower mounted too high.

onsite bar and dining was closed due to covid.

they don’t clean your room everyday, the bar wasn’t open, coffee was absolutely awful

hotel food and bar service very

well to no fault of there own but because of covid the bar was not open

room was nice, staff was friendly, pool was warm... location was perfect for us...

the pool was nice and the outside patio

the swimming pool and jacuzzi were clean warm enough! the staff were exceptional!!

the pool room was a little small but nonetheless very relaxing.

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

the breakfast was awesome! devin the bartender was very friendly and the gym was great.

enjoyed the omelet station and bar serving food.

we had a kitchen

the pool was great and bigger than i thought it would be

i will say the morning breakfast was good and the gym was clean

super early check in. really appreciate that!

short stay so didn't make use of many of the facilities other than the gym which was good

the front desk staff amazing the room service amazing every thing was amazing!!!!

at bar was good, court area was unexpectedly very nice

room service was great.

the gym is fine, and breakfast area enjoyable with really nice staff

breakfast was great and the bar was too

everything especially the room service it also was excellent!

the bar was stunning

room service prompt, friendly and food was delicious and beautifully presented

was good, atmosphere at the bar was phenomenal, service at the bar and at breakfast excellent

i also liked that parking was free

the food we ate in the bar was very good and priced well.

pool is cold !!!

down to the front desk and the guy told me he told the attendant that it would be 2 adults and 2 kids well then this morning we wake up and go down to the breakfast and give the card and the guy

very convenient. easy access to food an d golf

the place also had a bar in it so it was convenient for us

spacious, modern, bar in the lobby, and plenty of meeting spaces/areas for groups to spread out

the snack bar was very limited or barely stocked and very inconvenient

lots of shopping, golf, restaurants, bars, etc

the swimming pool opened at 5:00 am. the shuttle service was excellent!

on checkout we probably waited for 15 minutes

swimming pool was awesome

ablittle too strict for adults and way too lenient for kids

kids loved the pool and gym area

there was a very large group of children there for a dance convention over 500 kids

of room service extremely helpful during my stay very professional and knowledgeable

room service was fast.

it was date night for me and hubby kids free

limited access to room service for breakfast requiring 24-hour notification.

late check out till 4pm was also a plus

could use grab bar for safety to get in and out of tub/shower

parking. checkin.atrium

food was not great and no room service. would have liked more vending options.

she was there when i checked in and helped to accommodate while i was getting my kids settled

the kids were able to enjoy themselves instead of being trapped in a room

dining area for the breakfast was nice and clean

quiet clean breakfast ok

breakfast food and staff in kitchen where

loved the size of the room, having a full kitchen was great with kids

one night we went to the pool where there was at lest 15 young kids with 4 adults

pool still wasn’t fixed the gym steel locked up

nice, clean and quiet hotel and they offer a good hot breakfast as well

the gym wasn't useful.

good location near i-88 and roosevelt road, on-site laundry, decent breakfast

great breakfast and location

excellent neat with bar and indoor swimming pool

the ease of access to the major interstates. proximity to restaurants and walmart. pool area.

breakfast, front desk staff

the most i enjoyed was the comfort of the bed and their breakfast variety every morning

everything was perfect!! but the cold water in the swimming pool.

vending machines, no laundry, coffee in lobby is terrible, beds are very stiff and bathroom is tiny

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

the cleanliness of the rooms around the area so is the laundry room

slim provides good customer service, and a pleasant staff member, and the housekeeping and laundry staff were very nice and helpful also

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

asked for late check out and was denied

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

on sight vending and laundry

i liked the layout of the hotel, had laundry and snack machine in one area.

even gym room was well-kept

the free breakfast

breakfast was excellent with lots of options

shower is amazing, delicious breakfast and got a early check in!

gym made me a little disappointed

should have been warned that there would be a charge for parking

the swimming pool was amazing

it advertised a bar and restaurant, but there was no liquor license, so no bar. the

parking

the indoor pool was a welcome relief for the kids

two different bank cards in laundry payment option for dryer

the laundry facility was $3

early check in, clean room, pleasant staff, lowest rate in the area

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

strong odor of natural gas immanent from laundry room

superb! clean, modern and amazing, delicious breakfast

free pakring. nice area for breakfast.

very nice affordable room with everything i needed. the breakfast buffet options were perfect.

enjoyed all the cold breakfast food: cereal and other foodstuffs

the hotel was very clean, the staff nice very nice and the breakfast very good !

went with kids; ugh

the pool was very nice and clean

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

it is in the airport . the food and bar are available untill 11pm.

pool was warm, fitness center was clean

eat during the cold season)

customer service at night, no room service and the hall way was dirty all day.

so many hotels in the area charge for parking, but free at doubletree north shore

staff friendliness,free parking, cleanliness,accesibility

the gym and pool were also nice and the lobby was pleasant

friendly staff-great morning breakfast-place was clean- overall 4.9 stars out of 5

the morning breakfast was a good start to the day

breakfast with sausage and eggs

was convenient, could get a early check in, employees were wonderful and the breakfast was great

safe and convenient location and great breakfast and beds! staff were really nice!