i didn't use the pool or weight room but it looked like there was a good amount of equipment to be used

very clean and comfortable. loved the 24/7 gym too

terrific breakfast. helpful, kind staff. very hospitable.

breakfast ok for the price nothing fancy

the gym is also small but has everything what you need for training

pool was closed

nice to have bar louie in hotel & walking distance to other restaurants

room was nice. didn't use the pool, but it looked well kept.

the building is old. room service pickup of dirty dishes takes a long time.

anging towels everyday), shady people lurking around hotel.

absolutely nothing i didn't like, i just wish there were more varieties of breakfast selection

i was not able to eat so i can not comment on the breakfast

breakfast had a nice selection of food

no breakfast but they did offer coffee in the room

improve the breakfast offerings

perfect nearby airport hotel with free shuttle not far away from the blueline train for downtown

very nice hotel close to the airport with free airport shuttle, convenient to reach the downtown by blueline train

they also didn't have any waffles, which made my kids a little sad

instead we had to transport kids and luggages to the nearby hyatt to park and ride to airport

the staff was wonderful the bed was plush the room was clean and the breakfast was delicious

no pet fee for our miniature dachshund

i made reservations for at room with spa and when we got there the rooms were all sold out.

everything it was perfect absolutely suggest getting the spa room me and my husband loved it!

the spa tub was really nice and the hotel was close to lots of restaurants.

the spa tub was nice

up for the rewards program and get a room with an excellent view of the chicago skyline for my kids and i to enjoy

warned-there's no airport shuttle as advertised, no breakfast, extremely slow, shotty wifi, broken vending machine, poor cust

clean rooms good staff and have bar and slots

great location with plenty of parking staff was very friendly and always helpful

and out into the hallway after the first flush, even though reception know i was with four young kids i couldn’t get someone to bring me some extra pillows, they don’t answer if you call from

free wifi, for the price of the stay, wifi should have been included

airport shuttle was good.

was nice and clean! we had a great check in experience and enjoyed the pool and the bar!

pool

great location. very nice hotel. best hotel pool for families with kids in the chicago area.

very nice food . enjoyed pool and gym

the kids movies that play in the pool area

location was perfect for our business needs. gym also good.

shuttle service,

nothing was explained just processed my payment and gave me my kids nothing else

the location close to freeway, casino, nice mall, restaurants cool little kiddie area in pool

the food was good and the beer and bar

laundry room and gym are good

clean and close to the casino!

enjoyed the pool and food and loved being in a pleasant an exceptionally, clean hotel

location, customer service, amenities, courteous and prompt shuttle service

everything especially the friendly helpful restaurant staff...and the shuttle!

location if heading to rivers casino

conveniently located with nice sized rooms and a good fitness center.

the location was across the street from rivers casino

for the price of the room breakfast should have been included and no restrooms close to the pool

staying with myself and two kids and had room for everyone with the king and sofa bed

no 'freebies'. no free breakfast or coffee. but there was a free shuttle to the airport.

clean; excellent for family with kids where the whole family can enjoy in the clean swimming pool and whirlpool

coffee maker in room was broken. pricing on coffee and food at the snack bar was very high.

easy access to/from ohare, great breakfast, 24 hr pool was great for when kids woke up very early with jetlag after

didn t like how our room wasn t thoroughly cleaned, the wifi was very slow and the tv does not work

thing- no unnecessary people for tips room service staff who make bed are super star- receptionist were fast and quick- place was very

the jacuzzi and pool area as well as the gym was nice and the lounging area was comfortable and welcoming

group of over 20 kids were playing rough in the pool, and their supervising adults/parents did not stop them

shuttle should be 24 hr, there was no room service or restaurant as advertised, understaffed so staff were stressed and not friendly, not

gym, while functional, is poorly arranged and cramped with cold, stark decor

no breakfast provided

breakfast expensive

was close to resturants, fast food, convince stores, and casino

also, i never received room service or towels

very close to airport and offered very comfortable bed, a bar and restaurant.

of eating facilities- too long wait- no room service-eventually had to go out for local meal after an exhaustive travel

also used the gym which was very clean tidy and organised food in the main restaurant was up to a very good

the room service food was great! and the bed and shower were comfy

shuttle to the hotel did not come for 1 1/2 hours because the man at the front desk didn t tell

convenience store and restaurant across the street and free shuttle provided everything a stranded traveler needs

rooms are clean, a/c did its job, free wifi, and beds & pillows were good

rge desk, fast wifi, good a/c)

hot breakfast was wonderful, the staff was kind and courteous and the shuttle was extremely convenient when going to the convention center

free shuttle to airport and late check out

d snacks if needed)

first night didn’t get any sleep kids running arnd

the meal in the sports bar

th your wifi) while i got that last nap in

airport shuttle

microwave or fridge in the room, room service a bit expensive compared to other hotels , you can hear a bit the

also, shuttle driver didn't show at all for the first appt

breakfast, full starbucks in the lobby, direct access to the convention center and free airport shuttle

you can text their staff for service such as room service , housekeeping , checkout etc and it was clean beyond belief

great deal and comfortable bed with shuttle to ohare included. would definitely come back!

location, comfort, amenities, free drinks, free breakfast

shuttle buses are super helpful run late into the night

rooms are nicely laid out and perfect for parents with kids

only downside we felt there was is that if you have kids with you and they are in the separate room on the pullout sofa bed, the light comes through

easy to get to and from airport on the free shuttle

location was the best part. the omelets at the breakfast bar were wonderful.

convenient shuttle and uber isn't expensive either

gym was inadequate, starbucks coffee was sub par and overpriced

free shuttle service from/to chicago o'hare was excellent

the room was really nice we enjoyed the pool .

rooms, super-comfortable beds, great shower and a truly excellent breakfast

m, pool, restaurants, etc

wifi hard to get in 1401

just wish visibility bar was open but i understand covid-19 did quite a number on our world

i didn't feel safe to do laundry in the basement

needs cleaning, the rooms,hallway, laundry room.

grab and go breakfast was less than fulfilling. coffee was good tho.

large room with kitchen and every thing works

clean room, very good kitchen, supermarket in a 3mins car distance

breakfast was ok but not great,

the breakfast offered a nice selection

breakfast was excellent

is being very picky but i wish their fitness room had an all around weight machine

only downside was intoxicated adults at the poolside letting their kids act inappropriately in the pool

the pool was neat to experience half inside & out

the pool was a great hangout spot for hanging out with family and friends.

the location is great. the hotel staff are wonderful. the bar is also great.

ample parking for our big truck

turn off music in gym bc it's distracting

room service was awesome. king size bed super comfy.u. nhc cnn dc

room service was great.

e burger and crabcake portions were surprisingly generous)

it doesn t have a laundry facility to wash clothes

the staff at the front desk was terrific and the wait service at the restaurant bar was very attentive

airport free shuttle

gym was large and well equipped

they have a shuttle that will pick you up and take you to the airport.

was over booked and we came with two grown kids and were offered king size room

the location was great for our purposes. small but nice gym.

we enjoyed the pool and the fresh brewed coffee

new coffee/ beverage station, business station, gym and pool

i saw a family with young children coming out of the pool room who were very cold

refreshing indoor pool

avid was clean, beds were comfortable, has a pool, gym and continental breakfast.

bed and linens, very clean room, good shuttle service to and from airport

the soaps seem like they were old. but bar soap plastic crumbled as i opened it.

shuttle picked us up in exactly 7 minutes when it was expected

to the airport, shuttle picks you up, great staff, very helpful, only a cheap uber ride away from rosemont to nice

a two queen bed and upon arrival was told they didn’t have that available for me and my three kids

restaurant and bar on site

to the airport and they have room service and shuttle services

have suites, which is great if you need to have kids sleep in a separate room (we have a travel

no room service for food after late arrivals

is clean, comfortable and big rooms, have room service and nice bed linen

breakfast

location and shuttle were perfect for ravinia

breakfast could have had few more items to choose from and the parking fee could have been more

convenient location with dining options nearby and an airport shuttle.

the check-in process took longer than expected. the shuttle was not very comfortable.

the space in the rooms the channels the pool

cleaning lady with gym and pool is always so friendly and does a great

no sweets at free breakfast

shuttle service was very good which leaves every half an hour from the hotel

the breakfast but i understand because of covid-19!

i liked the hot breakfast, there were quite a few options

the beds where comfortable. the kids enjoyed the pool

indoor pool is a plus and close to airport even better

nice breakfast

she got in the pool and was sick literally 5 hours later

shuttle driver was rude

i love the staff so friendly and just helpful and breakfast is a plus

we came to chicago by train, took the blue line to o'hare and we were picked up by the hotel shuttle

beds were comfy, location was ideal for the all state arena. the shuttle was a massive benefit

very clean, staff helpful, shuttle easily accessible!

need more area to sit for breakfast

very close to the car rental return at ord and great for getting to the airport quickly by shuttle

room was large and comfortable, with a well-appointed bathroom, kitchen facilities and a sofa

great breakfast. convenient to airport. shuttle service. great staff.

the breakfast each morning was very good, with plenty of options

i arrived at midnight, and the airport shuttle was running, so i was able to reach the hotel safely and comfortably

quick check in and shuttle service to and from airport

in the room twice in the morning, first time i had left to go get breakfast, my husband and kids were still asleep in bed so the clasp wasn t done

pool dirty room broken laundry snow removal no parking mold behind wallpaper in bathroom peeling wallpaper in room the

very clean, good value, allowed me to early check in, good service.

my kid just loved going to the indoor pool every evening

or proximity to nw campus was further than some hotels, but nice to not have to pay for parking, and it was in quiet area, which was good too

the suites are like home since they include a full kitchen and the beds are always comfortable ensuring a great nights sleep

good breakfast

good choices at breakfast. very clean. great setup for traveling with kids.

free shuttle to and from airport. large room.

they had a gym but i will not be staying there again

close to ohare airport, clean, and safe. shuttle driver was nice and announced airline gate.

they gym could be a bigger.

shuttle took too long to pick up at airport.

everything, free breakfast

i would love for them to help the person who works making breakfast

breakfast exceeded our expectations, in the quality and choice

we were able to pay for a late check out which was handy for our late departure time

breakfast was pretty decent too

the lady at the bar was such a sweetheart, i think her name was veronica, she continuously went above and beyond,

not stay on 4th floor under the gym

bar staff was amazing

we loved the downstairs bar area

shuttle service was excellent and right on time.

excellent room. loved the full kitchen.

there's a kitchen!

as a couple people went to bed early, but the other bedroom was on the other side of living room/kitchen

comes with kitchen area

shuttle works until 5pm only

was messed up, had to keep getting my key reactivated, laundry accommodations weren't working

  no microwave,  no laundry,  people trying to open your door

liked the motel, there is a laundry space which can be used using apps, which felt nice

facility provides: - communal microwave - communal laundry machines - ice (homeless man as an attendant) important notes: - walls are paper thin, you

i didnt like the funky smell in the laundry/ vending area

kitchen

ants in room by kitchen area.

big suit clean,kitchen,livingroom, tv,

large, comfortable room with a small kitchen.

to open the windows a bit more to get some fresh air in and maybe a detergent distributor in the laundry

had to walk around hotel in the dark, because there was no parking by front, only unlocked door.

location, price good for the area, pool and breakfast area spotless, breakfast better than expected

breakfast offerings were nice, parking was free and available, room was nice and as expected

thought the place was perfect and you can easily find parking but the parking lot does have lots of potholes

it s nice that they have laundry for guests

super early check in. really appreciate that!

attractive golf club with clean and comfortable rooms, good breakfast, and friendly, helpful staff

location of the hotel with a surrounding greenery and golf course

evenings feature some type of live musical entertainment on the outdoor patio overlooking the golf course

the rooms are spacious, clean, and thoughtfully designed, and the views of the golf course add a calm, relaxing vibe

golf course view

the kids were able to enjoy themselves instead of being trapped in a room

free parking in a large lot adjacent to the building.

however, the gentlemen at the bar was very helpful to take food and heat it

food was not great and no room service. would have liked more vending options.

easy to get to. free parking. large room.

location to airport, free shuttle, free coffee in the lobby at 5 am, helpfulness of staff

staff was awesome!room was warm and clean. room service was great and affordable.

room service if it is even available nice fitness center

oppostunity for a late check out and the shuttle service. nice bar and pool area!

water was provided at the small gym

no shuttle to terminals

we did use the little sandwich bar in the evening because we had our service dog with us and were not sure if we could take her

couldn't have asked for more after a 15 hour flight with 3 kids

2) shuttle service to 3 local main vein connections

take someone with you/don’t let your kids go get ice alone

kind staff, clean hotel, and excellent breakfast

breakfast included in a warm and down-to- earth environment with kind and helpful staff

had a spacious room and the staff was understanding and pleasant even allowing us an early check in

let us check in early so we could make it to an event on time, safe location, the waffles for breakfast were amazing

the breakfast and cleaning

having a laundry facility and gym on site was fantastic

free shuttle to airport

loved the fact that it had a kitchenette. that was very cool.

this is an extended stay so no restaurant or food available except for a micro market (full kitchen in room)

perfect location and fast shuttle

asked for late check out and was denied

i liked the layout of the hotel, had laundry and snack machine in one area.

was totally peeling, faucet dripped, no security -back entrance doors were unlocked, kids running through hallways at 1:30 am, no coffee/tea pot or

on sight vending and laundry

pretty quiet too and plenty of parking: they don t make you pay extra for early check in that s a

to the pandemic breakfast was canceled but everything else was perfect location quiet so that was awesome as

and quiet, laundry machines easy to access and functionally good

the free breakfast in the morning

parking is free, the staff is there is polite, and they serve breakfast for free

could not use laundry facilities bc there was no washer and there was a sign on dryer that said do not use, might

free breakfast and wonderful front desk staff. also free laundry machines!!

gym needs to be amped up, but it’s okay.

dusty ac. foul odor in sink. very thin walls. breakfast wasn't worth it. gym wasn't worth it.

handy having a guest laundry and front desk selling detergent

close to the airport and offer shuttle services

free parking the best

cleanliness,the staff professionalism , the room service , tge amenities , the room was perfect

i do not think the staff was equipped to deal with all those kids

asked one of my kids to take a muffin she had touched-even though it was packaged

breakfast was adequate but not the greatest

breakfast was excellent with real scrambled eggs and real sausage

nice rooms, clean facilities, pleasant staff, good breakfast, and good location.

clean room for a good price, breakfast is ok. 20 min to go to the airport from here.

fitness center

rooms on the first floor lack of sun light. cold pool. tiny fitness room

did not like the expensive coffee bar in the lobby

very friendly and helpful staff. free parking. pool.

staff, pool, room setup

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids

location, free shuttle, nice staff

they have a nice bar and restaurant inside them

the website that their top amenities wonA t be available because or covid so no breakfast, no room service nothing

wifi is poor. no parking at all

room service and 24 hr shuttle

it made us very uncomfortable, he looked like he worked in the kitchen

convenient location, beautiful garden, spacious room and well/equipped kitchen

annoyingly, the burner units in the kitchen kept flashing and i couldn't turn the thing off, though i never used it

quaint and beautifully decorated. great location. fantastic breakfast.

beautiful, old, charming inn. breakfast in the large parlor room was a delight.

nice, quiet location. clean big room. pool was just ok.

my children love the fact that the pool was open

the room was clean and spacious. a mini kitchen was stocked with essentials for light cooking

nice laundry with no charge to use machines

and the to go breakfast was great also

staff and very clean, liked the welcome packages and the decorations , the gym was also good

there was no breakfast.

i paid a little bit more for breakfast to be included and it was well worth it. great breakfast!

the pool was very cold

the pool was cold

the location and the workers. they didn't let me do late check out! which iits ok

then we asked for a late check out the same day we arrived

boy and my 3 year old daughter were playing at night and making a low noise just like any other kids so this guy comes knocking on our door asking us to lower

poll was empty, the kids were bummed about that but we were close to the beach so it wasn t a deal breaker

poll was empty, the kids were bummed about that but we were close to the beach so it wasn t a deal breaker

gym decent weights and cardio and a bonus peloton bike

the other hilton on orrington this was a smaller hotel but had much more spacious rooms and the gym was bigger plus they have an indoor pool so it was value for money

pool and hot tub

breakfast offered many choices and was delicious. my grandson really enjoyed the pool.

gym is great

comfortable bed, great location. loaner items was a welcome plus! nie bar as well.

for example we were unaware that there was laundry facilities in the hotel

free laundry

bar on main floor is a great place to relax and watch activity on the main street

laundry located in second floor accessible by payment which is ok but the washing machines and

no room service but the lobby was pretty.

beds ; clean & comfortable rooms; very attentive and friendly staff ; great cleaning and room

granddaughter to help her move into her dorm at northwestern, bobbi went above and beyond to shuttle us close to her dorm on move in day

didn't have breakfast

gym is a bit small and clostrophobic (no windows) (+)moved us up to 8th floor facing street, which we wanted, and the gym equipment was good. (+) the gym is good (-)small bathroom, rooms a bit outdated and hard to park around the hotel , gym was nothing special but you could go running at the lake which was (*) the gym seemed really nice at first sight but it was missing some key things; gym/yoga mats, water (+)gym (-) next to the gym, heard people running on the treadmill and dropping, slamming weights from 7am all weekend (+)decent gym, good location

(they provided shampoo, conditioner, and bar soap

great bar and dining area that encompasses the experience of the location

so close to all residential halls, perfect to spend a couple of days visiting northwestern kids

the bar and restaurant were used daily and were very nice

the bar and staff were very personable

the kitchen area was nice even thou i didn’t use it

the property was cleaned everything was in perfect order i was able to use the kitchen which was great because i love homemade

kitchen, bathroom and bedroom are clean

there were snacks and a filtered water pitcher in the fridge, all common areas were super clean, kitchen was really nice, air conditioner was quality

a basic room with a digital lock opening in to three bedroom apartment with one shared bath and a kitchen

size room, the laundry was a bonus

breakfast could be better and last longer than 9 am

the breakfast have all you need to start the day

would be nice if you still had the open breakfast in the morning but i know it can't be helped right

and shuttle to and from airport

the breakfast

it also offered an airport shuttle and free parking

breakfast was ok

the staff was not accommodating. we were with 3 kids and they kept us waiting on the reception.

great shuttle service, good breakfast, really nice staff

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

i also like that there was no pet fee for bringing our

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

very basic breakfast: just a packed cinnamon roll and drinks.

breakfast was plenty, small assortment

there was a decent breakfast with juices, coffee, yogurts, honeybuns, muffins, pancakes, oatmeal etc

early check in granted immediately after requesting it

and the breakfast advertised i thought would be a full one with eggs and bacon not just cereal and waffles

the food at the bar was good along with the drinks

very clean, nice area, bar was nice & food was great

the restaurant and bar are a great feature

restaurant and bar nice

staff not so polite and helpfull , when my wife asked him to help her set up the tv in the gym area, he was acting surprised and replied that is not his job to do this

pool is open

loved the heated pool

it was great to have a shuttle to the airport.

no shuttle to o'hare.

although i did not use it to navigate the city, the complimentary o'hare airport shuttle service was nice

friendly staff, ok breakfast - nice gym

great gym, great top floor patio, lovely lobby and eating

nice breakfast every day, a great gym, and a nice, modern building

the free breakfast was very nice

breakfast was delicious & coffee + tea was available plus plentiful with a variety of

no outdoor seating. poor pool area.

the bed, the staff were great, bathroom was clean, good fridge, pool/hot tub/fitness area and sauna were really nice (indoor pool here and outdoor pool right

well designed room, excellent, private, well maintained fitness/pool facilities.

temp in pool area could have been warmer

sports bar was underwhelming

asked for a late check out i was told no check out is 11am no acceptions i was like wow

he gave us a late check out so we could sleep

close to the airport. great value. clean. nice stuff. laundry on site.

close to bus station and other commodities such as laundry washing, diners etc

even has laundry room for guest use

we had a second floor room, it was quiet, and clean. the breakfast was nice.

the breakfast is great! and the room was clean.

clean, quiet, good location, plenty of parking.

breakfast was excellent

breakfast was great. and staff really nice and friendly.

location and free shuttle to the airport

shuttle when call

second thing is a shuttle

room was a good size and they gave us a free early check in this hotel offers a free airport

airport shuttle. nice driver

breakfast time was so fast and early wish it had a pool or hot tub

breakfast was the same as any other hotel that's reasonable priced

would have loved some hot eggs or yogurt for breakfast buffet but pancakes were good!

no free breakfast due to covid but they did have juice and coffee

breakfast was decent

i did not like a long haul way. took some time to get to our room with little kids.

pool was well cared for

pool closed at 8 but we were happy it was open at all!

i wish the pool was bigger

we enjoyed the free breakfast array, including hot items

my kids loved the pool and we had a good stay

the wifi was incredibly slow and the elevator had a musty odor.

inexpensive place with hot tub pool and gym came here for a tournament and it was perfect for me and 2

nice, clean hotel, with swimming pool and gym for a relaxing time.

welcoming and profesional , we were checked in quick and easy, and i'd like to give kudos to the breakfast server maria whom was awesome , she was very attentive and profesional and always made

my daughter with some friends to this hotel so they can use the pool

was some type of dirt ring around the pool, it might need to be cleaned a little more aggressively

loud kids running down the hall screaming

shuttle hourly

there weren't any towels in the pool area, so we grabbed a couple from the gym

you have to request room service and they said to make an appointment with the front desk

really appreciated the shuttle to the ravinia pavilion

00 for wifi

room service was very timely

excellent location, really nice gym

you are right by wrigley field and all the bars, shops, etc

we enjoyed the hotel bar at the end of the night

breakfast buffet was over-priced for the food offered and room service food, while delicious, didn't come with plates or eating utensils

location, nice bar and restaurant

need room service

i wish the spa was open a little earlier and later in the day as i really wanted to take advantage of the spa

the spa staff was also amazing

courts, pool, and gym were amazing

there is a lovely outdoor pool and hot tub as well as an indoor pool and hot tub

gym is great, pool is nice and the beds are comfy

cleanliness, wifi, breakfast

good location, close to offices and gym.

room i got was cleaned and i didn't know that it had a kitchen and a full fridge

kitchen in the suite was great

good american breakfast. good enough to start a day.

on-site restaurant and separate bar were very nice

attached bar was also good with a good menu

greatest location, and great bar for drinks off the lobby.

our room there were not enough hooks or towel bars to bar able to have my clothes and wet towels hung up -- i had to strew them over chairs and

we found the overall independent, non-corporate/chain feel of the hotel charming, and the bar staff at the connected restaurant was very friendly

it was close to a lot of pan handling and scared my kids

even my kids noticed that he was unpleasant

the wifi would go in and out and the ac unit did not work and the windows did not open so the room was

early check in was appreciated

service, clean room, room service options, close enough walk to beat kitchen for a concert - about 30

room service - not much food choice all reheated by microwave but well price for what you get - and

the value for the room was very reasonable, there were several amenities available, and the wifi signal was strong

entire staff from the laundry folks to the folk desk folks were all amazing and helpful

wifi was a bit spotty

accessible gym and the staff was so wonderful

pool is cold !!!

the wifi is poor the cable channels is poor the tvs need to be updated

free wifi was slow

allowed pets, the room was clean and open and very comfy for my family with two kids and a small dog

i have 2 kids with me, so total 4

love the free breakfast and the gym and hot tub is a nice bonus

it offered a great gym, sauna, hot tub and the rooms were quite beautiful.

no pool

a cost of almost $800 a night, the breakfast was an embarrassment

i absolutely adored the neighborhood, and because this was a small hotel without a pool, it was very quiet and peaceful