onsite laundry! great breakfast!

the laundry room needs monitored more because i just needed to wash a small load and waited an hour

pool water could have been checked and mopped more regularly with frequency of use along with

friendly staff, clean hotel, warm environment, great heat for the pool area, and awesome breakfast food

cold room wifi wasn t good can t order outside food

no onsight laundry like many other places have

they didn't tell me about the wristbands we needed for the pool.

pillows were sooo soft and comfortable and the room service option was great; even though we did end up eating

and breakfast restaurant there s also a pool we didn t get to visit

small pool overrun with kids

access to a guest laundry room

location was good, close to the airport. i had room service and it arrived in time and relict.

hotel bar/restaurant was a complete failure

location is 5 minutes from the airport, efficient shuttle system

friendly. efficient. clean. comfortable. good sports bar and good breakfast.

they charge for everything parking food laundry

room by the laundry was not

the front desk was very helpful in helping us plan for a shuttle ride to the airport the next morning

we never got a chance it was always filled with kids from the time it opened to the time it closed at 11 pm

the shuttle to midway to hop on the orange line is a real +

the kids loved that the pool stayed open until 10 pm

the breakfast was an added plus

breakfast

the pull out bed the kids slept i. was horrible. the mattress was lumpy and very uncomfortable.

love this hotel because it has a kitchen with stove

shuttle service was phenomenal, gave us a deal on parking upon arrival

the staff was very nice the facility was very clean and the kids love the pool

pool was always full of screaming children extremely loud

no towels in pool area.

she helped us get the shuttle but before we boarded the shuttle she made us fresh coffee and toasted us a bagel

property, the parking, the guest laundry is a joke, not even free coffee let alone breakfast

they have a 24 hr shuttle to midway which was great

thing that was comfortable was the bed wifi did not work the bathroom was small no channels on

forgot my soap. only one small bar in room.

for shuttle to airport to pick up son and was told to wait 10 minutes

was disappointed because i didn't have access to laundry services

breakfast every day, no omlet or sunny side eggs, no mushrooms or beans, broccoli, etc expensive laundry detergent

better access to laundry services.

love that they had a laundry room for guest

need to make sure their staff keeps quarters for the laundry facility the supervisors should not be locking them

convenient airport shuttle; fabulous dining at the copper fox

more airport shuttle service or bigger shuttles to hold more people.

free shuttle to airport. indoor pool and fitness center.

loved the hotel decor, lobby, staff, pool

our tired bodies stepped out of the shuttle into the welcoming lobby of the marriott

the sleeper bed cushions were off with what looked liked dirty laundry still on it

the second fine i used the she dryer it didn't dry my laundry

location and breakfast

continental breakfast along with many other amenities, including a nice little putting green, gym, pool, and

i was hoping for room service, which didn t exist

no laundry facility on site

location and breakfast and shuttle

my kids and i were leaving at 4am for a flight out of midway

breakfast was good

rooms big and comfortable and the shuttle bus was a great added bonus at 5am

no laundry

to covid-19, the fitness center was closed, but it's small enough to say only 2 ppl allowed at a time w/masks

location and breakfast was great

i called beforehand and she set up a shuttle for us let us know where to go in the airport and let us know our

and the wifi

plenty of parking

the hotel staff was nice. they did have a little snack bar which was nice.

liked that there was a fridge and microwave in the room and having laundry facilities was very helpful

was ok, but not if you don't have a car, staff was friendly, i liked that they had a laundry i could use to wash

the laundry has become expensive - over $5 to wash and dry a single load

helpful also bc they spoke spanish as well and that helped with my parents, we used the gym and laundry room

updating washer was broken we had to carry our laundry back up states to rinse off the soap the rep could have

the pool place

gym was run down.

pool and hot tub were a hit for both the adults and kids

i had a good hamburger from room service comfortable bed and quiet

pool and hot tub were a hit for both the adults and kids

no fridge or laundry facilities

no microwave. no refrigerator. no coffee pot. no laundry. remote to the tv barely worked

i have tried to use the wifi and it wasn t connecting for me or the lady next door to me in the other

burns on everything and i m a non smoker who has been affected by all the smoking going on out side and in

i wouldn t let a pet roach stay there

he was personable and took the time to get pools toys for our boys

staff was excellent, free parking, and free shuttle to and from the airport.

know how to talk to people the the talk black men was ver disrespectful and i will never bring my kids or my

lot of unsupervised kids all over an strong smell of pot all around the hotel.

i had to rush and get my kids out of the room

that the counter didn't carry quarters for the laundry machines.....

i needed to use laundry machine and dryer and they were not in service yet.

the children were free to run about the facilities and would stall elevators, try to pet dogs, yell at each

beds were comfortable enough that even my kids fell asleep fast

or you have younger kids with

clean, spacious and laundry facility

wifi and staff were horrible

very clean, comfortable bed. breakfast was great.

as a parent that makes their kids rinse off, it was difficult to use

no breakfast, no gym , no pool

yes you read that correctly the pillows they give you as comfortable as a bag full of dirty laundry

location, free breakfast and parking and laundry facility

they also have guest laundry services, coins only but front desk can give you coins in exchange for cash

we were also across the hall from the laundry room

limited parking

comfortable beds, clean rooms, friendly check in, safe parking.

staff were friendly and breakfast was good

there is a barbecue place ajoining hotel parking lot for fast food go under the 90 bridge about 1/4 mile you

food , missing elevator, parking lot repair. stairway door repair.

the bar area was great the gym was awesome with the glass window

the gym was pretty small and the pool was not available for use.

free parking provided

customer service was kind. the breakfast worker was polite, pleasant and helpful.

love that it comes with breakfast and the room was clean and the pool

the room was old and walls cracked had a smell not enough towels not enough parking for guests

pool, people

a little early check in

pool was closed there was barely any hot water the toilet barely flushed the air conditioning

dumpsters were overflowing and there was trash blown all over parking lot

parking space

there was a buzzing noise off and on all night, possibly from the laundry room

gym,laundry

appreciated the attention to cleanliness, safety re covid 19, attentive staff, wifi capabilities, everything

liked that this hotel has free parking lot for guests

love the breakfast idea also $10 for adults and free for kids

no issues other than maybe having change for laundry room

it was very loud and the fact that someone tried breaking into my room pool apparently had a key card

the parking lot felt unsafe, the entrance felt unsafe, the elevator was disgusting, the room was

it was good location, and parking was sufficient.

the rates for pricing very reasonable an convenient wifi is great

down vehicles on the parking lot, nowhere to sit that was covered for a smoking area and it was raining

it is a fairly quiet hotel with a room facing the parking lot

breakfast was amazing! the room was so comfortable i really didn't want to leave!

the lobby and parking lot are clean

friendly service, sparkling clean, cozy rooms, excellent breakfast

very little i did not like. did need plastic laundry bags !

the customer laundry room dryer doesn t get hits so basically it s a waste of $2 also the pool doesn t

a great bonus was the self-service laundry room very convenient for longer stays

housekeeping was folding laundry in a conference room

used the laundry facilities but the dryer wasn t working properly and took over 5 times to dry clothes and

with a variety of foods offered did not use the swimming pool but it looked clean and inviting laundry was

it was clean and had a good amount of space in the room. loved the mini kitchen.

great choices for breakfast

but totally unexpected was the kitchen

was clean, comfortable, and close to all sorts of food, shopping, and right across from a huge gym

the hotel is super clean including lobby, restaurant, and laundry room

clean rooms, a nice pool, and a gym

breakfast included a wonderful omelet station

loved everything i didn t get to see the pool maybe next time for sure

the very functional rooms the free breakfast

the spa was

pool filled up with unruly kids on weekends

the pool area was of particular interest and enjoyed every day of my stay

only thing that didn't work well was the wifi signal, which was very unstable and changing networks all the time

the gym and pool were some of the best i've come across outside of a resort. i'll be back!

dining area for the breakfast was nice and clean

place was great from the breakfast to the staff

one night we went to the pool where there was at lest 15 young kids with 4 adults

enjoyed the space and the kitchenette

a total of 5 kids

my husband s suit and dress shirt to the laundry to have it pressed before a family wedding

the bathroom and kitchen areas were so beautiful

greatest location, and great bar for drinks off the lobby.

large suite with appropriate furniture and kitchen equipment. excellent bed. extremely clean.

parking is included (an expensive item if you stay closer to downtown chicago) and the location

they sent me on a wild goose chase to find the coin operated laundry room

there isn't any information; saying laundry rooms compared to previous best western

thank half the dryers didn t work so it took forever to do laundry

only positive thing about this hotel is that it is pet friendly, that is the only reason i stayed here

wifi can be slow at night

they don t do daily housekeeping and don t have laundry facility or services, won t let you walk around

room service was very good as well

the location was close to shopping and the setting was beautiful, overlooking a golf course.

the kids had frozen fun drinks all day & felt like they were on vacation for our little staycation

i booked this hotel is because it was the only one still available at the time with a gym and room service

wi-fi available, and no change machine in the laundry/vending machine room

most of the laundry equipment was out of order

it was clean. free parking.

off the highway, affordable for the area and not too far to a train station with ample parking

the grab and go breakfast was also a nice feature

cross country the next day, so we called a number of times asking if they had coin laundry, staff assured us

i called room service over ten times, and they always came with a smile

clean, free parking. kids love the walking thru between two rooms.

the staff and the room, loved it. my kids also loved the pool

many kids making noise

room service and meal very costly

but an overpriced spa was offered

we did not eat breakfast but the bar service was great! ample parking was available.

the time it took to resolve the situation took me away from spending time at the roof top bar with other family

or microwave in our room so i contacted the front desk to ask could i use the fridge for the mini bar and take

room rate than i was charged; window was left open when i arrived mosquitoes in room; unsecured wifi; free

wifi is not excellent, so that's problematic

wifi wasn t great

wifi was on and off

wifi accessibility could be improved.

location bar and bartender was nice

shuttle from the airport would be great

paid extra to have breakfast included but because i needed to use room service, i got nothing for it

spacious, modern, bar in the lobby, and plenty of meeting spaces/areas for groups to spread out

advertised room service which i needed as i am in down for an appt related to a back

needs larger laundry room.

first room i had dirty laundry was out side the door and a big party next door

the coffee make was dirty bathroom had a ring around the tub there was dirty laundry plastic no sanitize wrap

hallway on 2nd floor smelled terrible from the laundry area.

to find, close to shopping destinations, free on-site parking, clean rooms and public areas, free wi-fi, indoor

the pool and whirlpool were clean and comfortable

they dont have those heath bar at rhe front anymore

the kitchen crew were way more attentive than the front desk, they made the stay worth wihile..

room was nice, staff was friendly, pool was warm... location was perfect for us...

were woke up in the middle of the night by the fire alarm that turned out to be nothing and room service was

had to ask for room service daily

the bar was also short staffed, i waited over 45 mins

tub had grab bar but not really an accessible room

the pool was extremely cold.

pool

was great, we were welcomed with love music and everyone of all ages enjoying the bar area, pool table area and

impressive modern decor!! love the gym. enjoy having a bar in the lobby!!

next to my favorite gym

then once i moved to another room there were kids running up and down the hall all night, like a stampede

i didn t get to test the wifi on my phone but my phone reception was so good i didn t even think about it

upon asking for more i was told to call down the next morning because laundry wasn t done

the pool was not open, and the laundry facilities were also broken on the floor

weak and bad breakfast. no laundry

) laundry was closed ( they said under renovation) but 2 machines under renovation i don t think

nice big clean rooms. fantastic staff. extremely helpful. laundry machines an added bonus.

cleanliness it smelt like weed dirty and noisy neighbors hallway was full of trash and dirty laundry/bedsheets

no laundry facilities i was told that the hotel used to have all of these amenities but no longer do

no proximal laundry cleaning station

no laundry!

the room was clean and they don't have room service the nearby connie's pizza fills in with great pizza