too expensive for the value no guest laundry

there was no pool, no laundry room, checked in at 2:30 am ,no compensation

free parking was a huge savings

gym was closed

room, front desk staff, free parking

and our room was across the hall from the laundry service area

asked for towels once on my stay was told by housekeeping nobody was working laundry so they had no extra towels

pool water was very dirty in the evening, the kids were disappointed as we decided not to swim

we had 4 kids and they just wanted the pool

was clean, the pool was clean (small but perfect for littler kids), a hot tub, and a pancake making machine that

upon getting there no elevator was working and the vending machine took my money laundry facility was down and

received a room on the ground floor with parking outside my window and next door to the laundry which was in

) laundry was closed ( they said under renovation) but 2 machines under renovation i don t think

the pool was not open, and the laundry facilities were also broken on the floor

nice big clean rooms. fantastic staff. extremely helpful. laundry machines an added bonus.

actually had milk alternatives for their continental breakfast which is huge because most places don t offer

location, swimming pool, cleanliness.

and the pool and continental breakfast add to an overall great place to stay

what i did not like.... nothing except a fresh fruit bowl for the season added for breakfast.

advertised pool which was closed no waffles or cold cereal for breakfast

pool area and dining room for busy breakfast mornings

early check in. room was clean and smelled fresh.

very clean rooms. also breakfast was good

location and breakfast selections were nice.

loved the breakfast, the pool, and the friendliness of the staff

laundry services were not available for regular clothes but they did gym clothes complimentary

it wasn t pet friendly

it has a small gym in the room!! amazing!!

convenient location free parking

to make up for not having open gyms in the hotel , each room has exercise equipment and even a yoga ball to

was woke up to some man yelling in the laundry room

no whirlpool and the dryer didn t work in the laundry room

but the laundry room make noise from 12:12am till 6:15am

was given a dirty room that had not been cleaned by housekeeping, there was dirty laundry in the hallway all

another guest came to request laundry detergent and dryer sheets and in the middle of trying to get me to my

i was surprise that the pool was perfectly warmed

covid 19 restrictions meant no fitness center, no restaurant, no pool, limited use of facilities

fitness center shut down

there was ni place to buy a candy bar or other snack

waitress for breakfast on friday and saturday and bar tender each evening were great and attentive

with a variety of foods offered did not use the swimming pool but it looked clean and inviting laundry was

were friendly breakfast was included with a variety of foods offered did not use the swimming pool but it looked

breakfast was great everyday

was clean, comfortable, and close to all sorts of food, shopping, and right across from a huge gym

breakfast was wonderful both mornings

because there was no cleaning service we had to empty our own trash cans and place dirty laundry outside the

this was my second time here, i love the free parking, breakfast, fitness center, and pool areas

if i had to say i didn't like something it would be the parking lot

was easy to check in and there was an ok amount of parking spots near the entrance.

can't help this, but there were a lot of little kids in the pool

that the pool wasn't open the customer but the reasure me that it will be open soon.

the breakfast was amazing and complimentary

breakfast was also excellent with a great variety.

online registration said there was a pool. the pool on site is unavailable

pool facilities were out of order but that was not really an issue for us

it s location and having laundry room and everything i needed on the same floor

booked here because my kids wanted to swim i even called to insure the pool was being utilized

modernise d hotel, room service

it was awful and the toilet was so low that it was hard to get up off the toilet it was like a kids toilet in

was kind of bummed that the pool was closed. my kids would have loved that.

the property was very nice, good wifi, overall a great stay.

pool was closed

free parking provided

pool was open breakfast was great and it was clean and comfortable.

the room was old and walls cracked had a smell not enough towels not enough parking for guests

they also have guest laundry services, coins only but front desk can give you coins in exchange for cash

we were also across the hall from the laundry room

location, free breakfast and parking and laundry facility

yes you read that correctly the pillows they give you as comfortable as a bag full of dirty laundry

our kids were very

no fridge or laundry facilities

no microwave. no refrigerator. no coffee pot. no laundry. remote to the tv barely worked

the wifi was terrible and you only got a few channels on the tv

fact that the wifi did not work at all

there was no gym and when i asked the staff said they had not had one in years

a little far from the airport, but with free shuttle is was not a problem.

they also have a gym and swimming pool

i used the pool, gym, and outdoor patio area

i had to rush and get my kids out of the room

on the phone and asked for napkins that i was told no one was available to bring me any so my kids had to use

wifi didn t work

the room serves, the breakfast

the rear parking had broken down cars which looked as though they had been there for months

i liked the staff, the room, and breakfast was great for the price.

the parking spaces were taken up by cars with attached flatbed and high rise ladder trucks

the power also went out in the laundry room downstairs, the manager told me i must be using high powered devices

vagrants sleeping on the laundry room floor

my only disappointment was that the washer in laundry area was out of order

no hot breakfast and no tea

continental breakfast

breakfast decent like most hotels

pool area was fun and clean

breakfast was good. could be a little more stricter because of covid-19 but it ll work.

the pool was under construction.

good hot breakfast

no issues other than maybe having change for laundry room

lot of prostitution in and around the building as security had to breakup a group outside in the parking lot

the rates for pricing very reasonable an convenient wifi is great

parking was free, mc donalds, wendy's, burger king very close, and it was about 25min drive from

free parking!

no onsight laundry like many other places have

room service was great and worth the price

staff was very helpful with cab service and airport shuttle service at 10:30 pm

small pool and gym were still a welcome sight

i have 5 kids and it was comfortable enough for all of us and the staff did not bother me

have not snowed in 4 days and the whole parking lot trying to come into the facility was clear of

the gym was too smart and the equipment was very old

great breakfast and location

the breakfast was not good but with the friendly staff i going to say my overall experience was

the breakfast was excellent and they had a nice variety of items to choose from

room smell weird like old furniture or dirty laundry

they should serve hot breakfast to all guests

i like the location and parking

great breakfast

breakfast

nothing they were remodeling so the pool and the laundry room was not available but

the hotel offers free parking and breakfast which is impossible to find in downtown chicago

she took extraordinary care stocking all the options, heating our breakfast sandwiches, and carrying on

the breakfast they was bomb.com

the pool was clean

breakfast choices close the door to the laundry facility

the laundry facilities were just behind the front desk dirty towels in the machines, guests don

behind the reception desk was laundry room having door towards reception desk

laundry, people

only reason i believe it was clean is because i caught i glimpse of the laundry being done

the laundry room needs monitored more because i just needed to wash a small load and waited an hour

onsite laundry! great breakfast!

was located just across the parking lot from the soccer field

they ran out the next day ud83dude22 pet stations were very nice

pet friendly

requested to have the pool temp warmer

nice upscale area and great lobby and bar area.

pool and hot tub were a hit for both the adults and kids

1 person thought she heard 'room service'

room service was great

pool, people

forget about breakfast because you can t to find nothing.

could not use the pool, closed for repair.

wifi barely works. they advertise free breakfast: you will get coffee and muffins..?

pool wasn't open/uncovered, sidewalk around building was not cleaned in who knows how long (

location was a bit isolated. but they had a shuttle

night the pool was closed so my kids couldn’t swim but it was back open sunday morning and the kids got to

breakfast should have been included

my kids were definitely disappointed in that

pool was one of the best experiences as far as hotel experiences go

gym,laundry

there was a buzzing noise off and on all night, possibly from the laundry room

wifi terrible, 1 bar

love the breakfast idea also $10 for adults and free for kids

service cleaness hygiene rooms toilets free wifi free parking

i needed to use laundry machine and dryer and they were not in service yet.

that the counter didn't carry quarters for the laundry machines.....

free parking

or you have younger kids with

the breakfast was awesome

my kids love the swimming pool and how easy it was to access the swimming pool 10 out of

no, the staff was fantastic, the breakfast was very good. clean rooms and great location.

i wish it had a pool

fenced area with airport shuttle. grounds were nice.

my kids love the swimming pool and how easy it was to access the swimming pool 10 out of

room was very clean and the building was clean the breakfast bags are nice and i like the guest laundry room i

love that they had a laundry room for guest

was disappointed because i didn't have access to laundry services

suggestion: put a change machine in the laundry room; or better yet, the laundry machines to your room card

better access to laundry services.

access to a guest laundry room

restaurant and bar on site was a big plus

comfortable bed the soft lite pillows the pool area the quite patio and the staff was so

the pool was closed due to covid restrictions.

shuttle service was awesome to and from the airport to access the trains

the way the employees talk to me an my kids i feel because of our race

arrived about 2 am with several kids

location (by the airport) indoor pool daily breakfast

close to many restaurants if you wanted to eat out and free shuttle to and from airport if needed

breakfast was ample ,the pool hours great (indoor heated pool),the bed very comfy

property, the parking, the guest laundry is a joke, not even free coffee let alone breakfast

hotel had everything we were looking for: swimming pool, mini fridge in room, great location.

caught a train into town was much appreciated the staff were very helpful and pleasant, and the pool was good

the pool area was closed.

pool was out of order during my visit

the sleeper bed cushions were off with what looked liked dirty laundry still on it

the second fine i used the she dryer it didn't dry my laundry

many kids running through the hallways from parents booking hotel swimming parties for their

we caught the hotel shuttle and got there safely and they helped us find a pizza place and we

my kids did not swim very long because of it

room by the laundry was not

they charge for everything parking food laundry

the shuttle to midway to hop on the orange line is a real +

from 9-11pm terribly noisy -people in the halls loudly laughing- kids running and making noise air conditioner

i wish the pool space and the pool could have been bigger. it was nice but it was only up to 4'6

no laundry facility on site

comfortable room with good bandwidth wifi

kids running in the halls all night

early check in request was not accepted

late check out that i requested

no laundry

i love the turkey sausages for breakfast

quiet and clean and had shuttle ?

location, convenient shuttle from and to the airport, clean rooms and hearty breakfast

i love the shuttle service and it a clean hotel and close to the airport.

our tired bodies stepped out of the shuttle into the welcoming lobby of the marriott

airport shuttle is a huge plus

some rowdy kids that were running around middle of the night around 2am.

pool is nice-sized, pool area is spacious and sunny

plus the proximity to midway airport was great as was the shuttle which ran every 20 minutes

clean, spacious and laundry facility

pool great

i traveled with kids and this place was an excellent choice

breakfast was outstanding and pool was clean and not crowded

as a parent that makes their kids rinse off, it was difficult to use

liked that there was a fridge and microwave in the room and having laundry facilities was very helpful

updating washer was broken we had to carry our laundry back up states to rinse off the soap the rep could have

was ok, but not if you don't have a car, staff was friendly, i liked that they had a laundry i could use to wash

helpful also bc they spoke spanish as well and that helped with my parents, we used the gym and laundry room

the laundry has become expensive - over $5 to wash and dry a single load

plenty of parking

the hotel staff was nice. they did have a little snack bar which was nice.