was amazing , building is so clean and fresh , the pool and hot tub are warm and not at freezing temperatures

the bar only open 5-10

plenty of parking and places to sit and relax

would have liked breakfast included with my stay but the prices were reasonable and my kids and i had a wonderful

the bar was available late enough to enjoy a cocktail while visiting with family

the breakfast is excellent and other facilities include a laundry lounge to wash and dry (for a small fee) your

the laundry room was clean and very useful

they need more tables by the pool

kitchenette

full kitchen was exceptional

laundry washer and dryer was dirty

sauna was broken and very small laundry room

staff were not professional nor helpful the laundry smelled like burned skin and was difficult to get into

were fighting down the hall about laundry, and i woke up with serval bites all over my arms

was great, the wifi is better than expected, and the room was very clean and comfortable

they wont give you a laundry bag after asking 10 times

also closed due to broken equipment, the second floor has roaches and the garbages on the 3 fl laundry room wasn

like that the room has a refrigerator, that it has a pool, sauna and a gym

that the spa and fitness center wasn t open.

the breakfast was really good with many choices

paid laundry

bed was hard & tilted to the side, everyone s laundry was outside room on floors for housekeeping

pushed up against the wall and very cramped to walk between the two beds laundry equipment was broken

is located in many restaurants stores and laundry facility in walking distance

-paid/laundry and vending room

they didn't have breakfast or a gym

bed was very comfortable, continental breakfast was no good, staff was exceptional

it was new years eve and all, but when we woke up and went to the elevator to go down to get breakfast there

they didn't have breakfast or a gym

said breakfast online but there was none

the company should offer cheaper service to guest that is there more than 3 days, maybe give laundry tokens at

hallways had a lot of dirty laundry all over floors

staff had bad attitudes was not able to give me any new towels or rags said they needed to wash laundry but i

loud like freight train, 2nd rm had a cockroach( i killed it) 3rd rm was dirty and near the laundry

the dryer in the guest laundry room tore 4 of my

suggest that move the ice machines on first floor out to make it a laundry room

so i just walked to the laundry/room service room and grab towels

laundry bag or pad and pen in the room

they have laundry onsite, we didn't need it this weekend, but that's good to know

laundry bag or pad and pen in the room

staffs are friendly, and facilities(guest laundry, swimming pool, complementary coffees) are good

free parking, laundry, and a bar attached to it!

the kids enjoyed the pool so much

my absolute favorite hotel to bring my kids for a little get away

breakfast is very basic.

staff was great, from the front desk to bar staff to housekeeping. all friendly and professional

well located. great room service. comfortable surroundings.

the kitchen was accomodating by making a kids pasta dish that was not on the room service menu

helpful staffs! we arrived early at 10am, they let us early check in!! super :)

there had to be 50 kids and 30 adults in pool area at all times

the huge room and fully equipped kitchen. friendly staff

could be more pots, pan, and other needs for the kitchen more insulation on the big windows

the gym needs maintenance, machines are jot working

everything, good location,room was spacious, bed was decently comfortable, the kitchen was sort of spacious

no pet sounds either and the hotel was reported full

also not being able to do laundry on site same day is a little annoying

no kids running up and down the hallway, no slamming doors, no adults talking excessively loud

cool decor, very nice gym

place to eat breakfast on a friday morning, bar closes early on weeknights

the style of the hotel was lovely, and the gym was spacious and clean

the bartender was very nice and social! love that the gym is 24 hours!

didn t get to check out the pool but i suggest you do

pet friendly and very convenient.

location, gym, and pool

the pool and work out room amongst the option to use the computers and the bar

the laundry room is still out of service

convenient to union station, park & town. convenient breakfast, laundry & pm snacks. affordable.

had a laundry room available

lost some point because of the laundry room

close to rail & buses not far from city centre laundry facilities

the prices include breakfast and a gym and laundry facilities but mine off these are available do the pieces

everything worked fine in the bathroom. the wifi was very good.

booked a non smoking room but we're given a smoking room and the smell was unbearable, windows didn't open so

convenient parking and friendly staff.

smoking room

they have dirty laundry with smoke burn marks on each linen they have including on the mattress

it is very dirty. the room smells like a bar where everyone is smoking cigarettes.

for a room that was supposedly no smoking and no pets that's what it smelled like

parking parking parking to xl center .

biggest thing is that this non-smoking room has a residual smell of smoke

loved the laundry facilities and room

only laundry was broken but accepted money

laundry not working and not enough washers and dryers the facility only has 1 of each on one floor

wish the pool was warm but overall it was great

parking lot on side building, icy

room clean, like guest laundry, staff friendly

very comfortable room , a big bad and nice shower ' free parking

i even went the gym and its was spotless, with disposable cleaning items to use on the equipment

comfy beds, friendly staff, nice pool,big rooms, adequate gym

easy parking/location...clean beds.

the laundry on the same floor

was told it probably got wrapped up with the rest of the linens and sent to the laundry, impossible as it was

was perfectly clean and quiet, pool was sparkling, complimentary breakfast was very nice

room was spacious and clean, having a kitchenette is always a added bonus

when hotel is fully booked, kitchen needs additional help.

the property had a laundry facility

laundry room was not well maintained

the laundry facility was very good too

laundry could have opened earlier

free parking right by our door was

it was also close to the hotel laundry (or some kind of hotel work area) and there was alot of talking outside

people hanging out in the parking lot drinking hard liquor.

beautiful hotel, clean and parking spot

i told him he needs to figure something out because i have 3 kids with me who are hungry

when there was six empty rooms from my room up i had to rent it that far away i asked how old the kids had to

of the better breakfast buffets we've had

specifically for pool and hot tub for kids, but was not open due to lighting issues

breakfast was good and the rooms were spacious

so many kids on the floor i was on running up and down the hallway from 7am to 10pm .

the folks who facilitate the breakfast really work hard to run a nice operation

the room had a slight tinge of dirty laundry on a hot summer day

once we brought piled up used towels to hotel laundry

the hallway outside was squishy wet (from the laundry room)

i had to purchase a vacuum to clean my suite even the laundry washer was nasty

kitchen area floor was sticky.

location, room, late check out possible

furthermore, it snowed quite a bit the day before we departed, but the parking lot had not been shoveled out

the water pressure in the shower was good, according to some of my family the gym and pool were good

i think the bistro was falsely advertised along with the pool

was no hot tub it was concreted over the pool was a lot smaller than the pictures showed the food in the bistro

pool

very comfortable bed, the best i have had. very helpful friendly bar staff.

easy check in, pool was warm and clean, facility was very clean,

pool and jacuzzi were warm and made the stay so much better

services not available, bar closed due to staffing.

was about 30 minutes from my venue but i didn't mind much because the room and breakfast were fabulous

also the there wasn t a spare trash bag for kitchenette but i figured we didn t need it till it got full

suite allowed for 2 separate bedrooms. full kitchen was nice.

kitchenette, easy access to shopping and eating places

everything was clean, the staff was friendly and breakfast was good.

laundry room dryer was not working properly and we had to dry twice and then the whole room filled

also,laundry was two

are amazing they are the nicest compassionate understanding family owned unbelievable they are pet lovers which

parking and close to restaurants very nice layout of the hotel

lots of parking; nice staff. good color scheme in room decor - greenish beige.

usually are very friendly and enjoy making friends at the pool

staff was pleasant, breakfast was decent and pool was big.

everything pool people location over all beautiful place going back very soon

the pool

pool not in service.

however if you choose to do laundry the hotel does not provide required change to use their

much to list here, it stinks, lumpy beds, carpets stained, stench from pot smoke mixed with pet urine, etc

of cigarette from just walking in, hallways, rooms everything smell like pure cigarette and my kids were coughing

parking

no fee for pets, and a pretty nice room given the star rating. it was fairly quiet too.

clean washcloths were placed in our bathroom (we had hung up the towels we had used to save on laundry for the

had an exercise room and a laundry room to use also

the hotel is not truly pet friendly as described. the linens were all stained.

was good except for the breakfast

wifi service; would lose connectivity often; very noticeable.

i like that there was a guest laundry facility on site

it's not an issue for guests, but if this had been a family trip, this is stuff i don't want my kids to see

not ideal place for kids

lots of construction underway, no breakfast due to work on the kitchen

plenty of free parking, good location, rooms inside were really nice

location, guest laundry and business kiosk.

the laundry facility was useful

cooled nicely while i did laundry and checked email

laundry breakfast

breakfast was good. staff was helpful. glad you had laundry facility!

pet friendly, good location (safe area, near interstate), kind staff, facilities on site (gym, laundry)

terrible noise from laundry till 12:39 p

kitchen and laundry facilities

there was a laundry facility onsite which was convenient

it was a decent location with enough parking.

to overpay for laundry detergent only to see that the machines were quarters only

yes, the laundry room by our wall and being used at 7am while we're resting

wonderful staff,pet friendly.

the best part was the pool is open 9am-10pm with no sign up needed

great breakfast and gathering area.

having a laundry facility

dirty pool and pool area

the 2 level bedrooms plus having 2 bathrooms was the best and the complete kitchen ?

coffee was just ok and the photos didn't make me aware at the time i had a full kitchen i thought it was just

room was really nice/ pool was just right

traveling for a week we needed to do laundry and was so grateful for guest laundry facility on second floor

no laundry bag in room

nice suite with kitchenette area

plenty of free parking

pool and breakfast

also we were in rm 720 by the laundry

the room was exceptional, bar was great & breakfast was nice.

nice breakfast, clean room

the breakfast area was small for the amount of people that were there

we love the breakfast too

i'd called while i was out to ask if change was available to use the laundry facility and i was assured yes

i loved the laundry facility as

front desk clerk laundry shuttle

not clean. property is dated. lots of kids running around unsupervised.

it was very welcoming, close to hospital. lit parking lot, restaurant on site.

the pool and laundry facilities are a nice plus

i like the shuttle driver ozzie

the hotel shuttle was very good

they also had yard games for the kids to play

free shuttle to the airport and convenient breakfast place

not good, all basic food , the swiming pool was not clean especially after it got used by alot of kids

the bar and restaurant area

front desk staff, staff at the bar area, room was and overall experience was great.

the entire lobby area and bar is beautiful

restaurant on site to grab a bite or order some room service

$20 per night for free wifi (how can it be free if you are paying a destination fee

lighting in the parking lot

was nice to have a pool and a gym space

hard to find on gps. parking not clear.

gym is from the last century

the laundry carts were in the way of the doors

was clean, pool is open late, staff was very nice and went out of their way to be friendly

ample parking

breakfast was good & a plus

also, the breakfast wasn't half bad either

hotel smells really good, affordable laundry that works great

staff very friendly. bed very comfortable and pleasant cleaniness in room. on-site guest laundry

next morning i took one of the plastic liners out of an unused garbage can to use to put my dirty laundry in

they have a laundry and machines are reasonably priced

clean facilities, free breakfast, and the vending machines and laundry facilities are very

room card access and credit card-operated laundry room (1 washer, 1 dryer and one cycle of each was adequate)

the pool it should ve been bigger

the only thing this hotel needs is a bigger pool

very clean nice size pool for the kids and the breakfast was great

room & breakfast

nothing except no tea at the coffee bar or in room

the game room was a nice opportunity for the kids to play and unwind

extensive onset activities for a family of four. pool, ping pong, fire pit, restaurant etc

room service should not be per request.

i understand with having kids, that's why i requested a room on the first floor so we won't get a complain

the room was super clean and fresh, check in and out was easy and fast, i was able to do my laundry before i

was extremely rude with my wife and even made fun of her because she didn't know how to use the laundry machines

the only bad thing i have to say is that their laundry facilities were not working.

breakfast was good and the pool is small but heated and plenty of room for a soak or for the kids to hang out

i love my stay with kids we enjoy are self

breakfast spread is very good.

everything was good, the view and missing breakfast were minor.

a good range of breakfast options

mismatched furniture in suite 327 -- no chairs fit the kitchenette table

- it was clean, they provided breakfast, and the beds are so comfortable

our room was next to the laundry! very noisy

laundromat is also close by and right across laundry mat is a seafood

laundry facilities were closed

dated, laundry was laughable, breakfast offering was terrible

the laundry facility they provided was not ideal, the room was too small and no where to buy laundry

the breakfast was great the atmosphere was so inviting and peaceful wry comfy

our kids loved the pool and we all enjoyed the food at the restaurant

the indoor pool and hot tub were fabulous

loved the hot hot tub and warm pool

our two bedroom was perfect for our family. pool/jacuzzi great for us and the kids.

no laundry facilities on site and no continental breakfast even though some websites indicate these

no frills are available, like breakfast, spa or pool but the rooms are clean, neat and comfortable and the

the owner is very kind and even let us meet his pet parrot and dog

the place is tired looking. the lobby and parking lot and hallways have zero ambiance.

bathroom doors and walls visibly dirty says it s non-smoking but had unpleasant odor

has a laundry room

the pool was chilly but still great, and the hot tub is so awesome i didn't want to leave

the breakfasts.

not utilize/see pool or gym, but the room and rest of facilities were in very good condition

the pool and breakfast

fitness center and pool were nicely maintained

parking in the back does not have an easy entrance for guests.

chlorine/ph in pool was very high and burned the kids eyes.

location and shuttle and staff

it seems silly, but when you have kids this can be a deal breaker

laundry from the prior guest sat outside for a day u til we said something about it and the body

all over the kitchen floor, the curtains did close well enough for privacy, the sink faucet was very loose

my room was spacious . my bed was super comfy . i liked the kitchen area.

the pool, lobby, breakfast and being close to amenities.

how they have free breakfast and coffee out for you all night the employee is so sweet and they talk to you like

was close to the laundry room so it was always very loud

appeared maybe laundry loads were too full per load

the breakfast options were adequate. on-site laundry was a plus.

there was an annoying noise from the laundry room that adjoined my room

perfect stay spot for a bicycle tourist: guest laundry

great stay and park deal that includes up to 7 days parking.

parking was terrible. not enough parking. had to park at restaurant next door.

pool

the whole purpose of staying overnight was so that the kids could use the pool

husband was waiting for me in the parking lot at around 11 pm, and the indian man at the front desk called the

we especially loved the 24-hour availability of tea and coffee in the fireplaced living room

beautiful old inn. i stayed in the carriage house. i liked that there was parking right outside.

my room was almost a villa, across the parking lot from the main inn and the desk staffer walked me to the room

breakfast was yummy and the staff was really nice

beautiful property, friendly service, easy parking, clean and quiet with great rooms.

also laundry facilities are listed when i booked it they have none

no shuttle to the airport, so i had to pay 16 bucks for a cab for a less than 1

wifi guest password wasn't posted anywhere in the room or on our conformation email

plenty of car parking spaces

there was no food. easy access to airport parking. the room was clean

there is a laundry room and a gym

no pool no laundry room no workout room like it said

laundry onsite is convenient but you'll need to bring quarters

need fix new carpet replacement of smell and laundry dryer need be more expecting of heat that'd

the maid service. the laundry facility and the fact that we had ants and encountered a roach

really liked that all the suits had a kitchen and that laundry was available at no extra charge

close to airport, very clean, room was very nice with nice chairs and kitchenette, free laundry

quiet, nice staff, free laundry, location

i like the rooms and access to the gym and laundry services

free laundry

you have to take them to laundry room n waitvto they wash them

the room we were moved to had no disposable cups, no laundry bag and i was afraid to get in the bed

booking was motivated by the availability of laundry and a fitness center, both of which were advertised but

staff was extremely friendly, shuttle service was great

the shuttle to the airport was excellent

my kids were

good variety of breakfast, kids and adults were satisfied

had breakfast rooms were very nice microwave refrigerator water was nice and hot in shower very

there was parking for oversized vehicles and it was a quiet location

easy to find- clean rooms-quiet- plenty of light in the spacious parking lot

proprietors were lovely and they allowed a late check out

outdated. they had wifi access but quite old tv, no charging station. coffee only, no breakfast

early check in

wifi very unreliable. coffee in lobby a nice touch, but would prefer a coffee maker in room.

poor wifi

the fact that they arranged a late check out 5pm as i had a late flight home to scotland

room, coffee/water available for free 24/7, the gym was really nice, and it was close by a lot of really nice

pool water was warm great for small kids. ample breakfast options.

parents letting kids handle the food spoons that's a no no

fault of the hotel, i was woken up very early by some folks in the next room with lots of small kids and a tv

laundry on site

social service residents took up entire laundry for entire weekends

had to ask staff to clean the laundry room snd washer before i could use it

dirty all rugs were never vacuumed the vending area in the laundry area was filthy never saw stuff wiping down

expensive to do laundry but the machines all work and actually hold a large load of laundry

room service was quiet and unobtrusive

friendly, plush bed and pillows, bar and grill, room service

no restaurants were open. had room service for dinner and it was great.

there wasn't room service but i understand due to covid

liked that you had a little fitness area

my needs, from appliances in room ( refrigerator, microwave) to well stocked mini mart to guest laundry to indoor

also the staff at check in desk went and got a laundry bag for me as there wasn't one in the room

hotel is charging full price for the rooms knowing that the pool, front desk and some other amenities like the

plentiful breakfast buffet

the kids woke up too early. lol

love tea and coffee service laundry is great

laundry facilities could have been in working condition

desk did not have quarters for change for the laundry

laundry room old and was surprised machines only took quarters- also very out-of-date

serve hot breakfast until 9:30'but i couldn't get my lazy but up lol i have 0 complaints and the staff was

the wifi didn't work

location, friendly staff and plenty of parking!

although it was a non smoking room, the smell of smoke was very present, a refresh of the paint and a steaming

had a different room and it was a king non smoking

the wifi is strong and it's close to the airport

carpets were clean, the gym was newly renovated and nice; it felt clean

that there was no continual breakfast. and kids were playing in the hallway.

a grab bar would have helped immensely

kids were running the hallways and outside of our ground floor room and were very loud, but that's

called before arrival to request early check in

convenient, coin-op guest laundry

lady taking care of breakfast was so sweet

the breakfast a little longer one of the days for my family and another family since we had kids

great breakfast

friendly staff, good breakfast which the kids enjoyed

location, laundry facility

no room service when we called

the kids end the pool and it was nice to have the outdoor seating off the indoor pool

the pool and gym is nice. breakfast was decent, nothing special but solid.

the bar was closed earlier than expected.

location, kitchener, laundry facilities and staff

the kitchenette area is properly equipped and useful

booked online and knew the hotel was pet friendly

our boys enjoyed the indoor pool a lot and that they could watch cartoon network before bed

the suite was perfect for a small family breakfast during the holidays

it has a pool, fitness center and laundry

very clean and the pool and spa were clean as well as the fitness center very well kept

pool spa gym

plus it was pet day and our pooch got treats

comfy beds! very quiet, appreciate the gym and pool areas!

wanted to do laundry but dryer was broken, lots of friends sitting at bar when we walked in very loud bartender

no solutions given as guest started laundry at 4 a

high traffic area, right next to the elevator and laundry room so it was very noisy

the front desk at 7 pm, they said there all out of towels, that i can come in the morning when laundry is done

like the lobby baby nice and clean specially the pool my kids love it and myself and the room also very clean

it s quiet, good location, had laundry room

the laundry room wasn't free to use and only had one washer and one dryer for the whole block

machines broken coffee machine broken laundry broken bathroom door broken first room had standing water puddles

no parking spaces due to no snow removal

no pet fee

the location has handicapped ramps, an interior courtyard of sorts, and a laundry room

the motel has a guest laundry room, with some vending machines

close proximity to restaurants and stores. laundry worked great.

wouldn t never stay or recommend anyone with a pet to stay there

also the wifi signal was so low