i have perfume allergies the fact that the environment is perfume free including the laundry is fantastic

doesnt do laundry

free wifi

good parking for my van , the restaurant and bar was a bonus good food a bit basic but still good , i would

were lucky that this was a quiet time of year and there was parking available in the rear of the hotel (free)

noise between 12-2 am which sounded like laundry cages being moved and lots of noise from people talking

but a team member was engaged early next morning in trailing wheeled waste bins or perhaps laundry bins over

except the wifi wasn't too great yet everything else was really good and the place is set in a beautiful

room was quality and clean room service was quick enjoyed the breakfast

we enjoyed some drinks from the bar after we checked in before dinner was available

easy to find, plenty of parking, staff were wonderful, large room, use of swimming pool, great breakfast choice

chap was great with the kids

also with regards to breakfast pastries were not restocked for later breakfast siting

party held in main restaurant and bar area if hotel had been upfront with this information i would have stayed

the whole floor smelled clean and was spotless - as were reception, the bar and restaurant spaces, which were

quite tired (no 11) - flickering lights, curtains need rehanging, needs a repaint, large pile of laundry sat

this is more of a motel layout with a central building for breakfast/reception, and outside access to i'd call

very clean and within walking distance to train station a very good breakfast

they should have offered room service or a meal collection service

staff really lovely , room clean and comfortable and the breakfast was delicious

com site said they had laundry but i received a message the day before saying this was no longer the case

bit remote location. quality of wifi was very low.

quiet location. free parking. free wifi. clean and staff were helpful.

wifi could be quicker

wifi in room but stated all rooms with wifi lights on stairs didn't work so stairs was pitch black

good location for hertfordshire golf courses

finally there was free parking and the hotel is just a short car journey to the motorway, st

the lights were difficult to adjust. there was no room service menu or blankets available.

pet friendly hotel

sofa bed hadn't been made up for the kids but was swiftly done when requested

loads of parking too

plenty of on-site parking and the provision of two ev chargers a real bonus for us

the wifi is very weak in the room, to the point that i had to leave in order to do a work call.

location clean & comfortable gardens parking

had room service for dinner ams while the food was excellent the portion was very small for the price

rooms were comfy/ warm/ beautiful/ quiet best breakfast we’ve ever had

breakfast l, grounds and things to do with kids

5) had so much fun for the amazing activities over easter weekend, as well as playing in the kids pool and

breakfast l, grounds and things to do with kids

excellent facilities, good parking. buffet menu was better than expected. service was excellent.

i was also advised that the laundry service was available and the items were to be dropped at reception by 7

the bar area was comfortable with a good selection of drinks

gutted to not have breakfast but this hotel is great i stay here once a year and it s always super super clean

a room service menu in the room would ve been helpful

the breakfast was the best yet- fresh and delicious ingredients that were cooked and seasoned so well

much the property but service, we thought it was a little invasive for the staff to go around the pool and tidy

kids only allowed into pool 8-10am and no late checkout available

wifi in the room was not so great.

lovely pool and spa facilities

this, such tasty food and a chill sophisticated atmosphere, same can be said for the hotels bar where we enjoyed

wasn't keen on the approach to wifi, i would prefer stating i'm a guest and my room number, then the captive

clean , comfortable room and bed , excellent tea and coffee and good wifi

the cost to have a pet stay was an extortionate 25 per night and the dog could not even go inside the hotel

delicious beers in the bar too

the staff also went above and beyond getting us an early check in so we could get ready for a wedding nearby

on turning down the duvet in the morning, discovered a hole in the cover caused by laundry

room service extremely slow and had to chase.

beautiful bar and restaurant

everything else! gorgeous buildings and setting and spa and food is excellent

the kids enjoyed the pool, the adults the gym and the mansion and estate were very well looked after

00 the laundry lorry turned up the driver was as quiet as he could be but the loading still woke us up

beds, room very small, hairs on bathroom floor, laundry truck outside at 6am for an

there were great facilities, the bar was available when needed

each room has its own wifi you're own personal mobile telephone to use during your stay with free calls

was a quick visit to see a football game and as a result a very early flight

you also hear the laundry stores and delivery s on the office block side with the staff parking area

there is no laundry service available

40 for early check in, asked me to pay again when i'd pre-paid

clean, very polite friendly staff, room service food was nice and reasonably priced

is error was quickly resolved but i

slow wifi

staff and rooms and lovely bar drinks etc

staff and the hotel was very good, room service was efficient and it was prime location for all events and

very limited parking

no everything was fine kids enjoyed there little trip, all was good

7am loading in dollies of supplies was loud and disruptive, as well as laundry carts loading in the evening

beddings are very clean, only laundry service is working properly

the view from the room looked out to the laundry

hotel is great, good room, good location (for the harry potter tour) and good breakfast, even for us vegetarians

the wifi worked fine in the bar area but in my room it just kept saying there was no internet connection

and leaving crates of dirty laundry in the corridor

pool and spa

needs to up date the room service was good

pool and steam room were lovely

lovely staff members, enjoyed the spa and gluten and the most comfy beds ever.

no laundry room.

large car park with an ev charger

good parking inky a few miles from st albans and right on junction 22 on the m25

excellent accommodation and helpful staff. very good breakfast as part of the deal.

3 miles away from the city centre free parking clean friendly staff bar available good

situated opposite a cleaning store cupboard, which was regularly open and unattended with bedding laundry and

were by the laundry machines below our room

end of the corridor overlooking the dirty laundry store

basic necessities supplies, such as no slippers, no laundry bag, no phone charging socket for loan to guests,

our bedroom (57) was right next to a laundry servicing area, which was noisy well into the night (~11 pm)

also, we arrived at 3:30pm to find our rooms where not ready, due to staffing issues, and laundry for several

laundry only changed after i asked (1

no restaurant and only room service

kings arms has great character and charm and the room was clearly part of the original building as no straight

great rooms good parking great breakfast

wifi very good

very easy acces ,free parking and the stuff very good

convenient for airport. clean. good wifi. good value for money.

the bar was a shelf behind reception

parking was not readily available but we arrived late so understandable

laundry service

is no room service although there was an offer to take a phone order for food to have it ready for

have found the restaurant closed every evenings i returned and no room service

wifi is very good usually at hotels it cuts out but

staff were amazing with the kids. great location for the zoo.

no free water in room (pet hate of mine) told room service not available, however during stay it was clear this

good breakfast

kids friendly

kids loved the waffle maker

the hotel staff was excellent, and may i add that they were kids friendly too

lovely little extra added touches, the restaurant & bar area were very welcome & breakfast was excellent

the bar and restaurant were great and reasonably priced

couldnt provide room service to two very hungry guests who had an early start with no breakfast

from reception to bar staff to cleaners

great bar and restaurant

efficient management of laundry requirements

35 am by a member of staff banging doors and rolling laundry trolleys across the carpark outside of my bedroom

laundry collection at 530 in the morning then staff laughing and talking at 2am waking me up what a

room was above the laundry room i think could here some machine all night long room 201, i think the halls were

accommodative staff - including our pet dog. clean. tidy. excellent breakfast !

someones leftover(clean)laundry hanging wardrobe door not

someonelses cleaned laundry still hanging on wardrobe

for dinner, i ordered chicken tikka, it came out first with 4 small pieces of chicken more like a kids meal and

everything was great except for the wifi.

the courtyard is very stylish and the gym is great for a break if youre flying out early

front desk was so lovely & helpful, & the gentleman on the bar was wonderful & totally spoilt our kids

welcoming staff and hospitality in the bar and restaurant

hour bar bus stop to airport right outside walking distance to airport and to luton station though we

breakfast, bar and location.

no dramas, very straightforward and the hotel had ev charging points

the bed was comfortable and the laundry clean

clean ,friendly staff , parking , easy for us location to meet up with our son

the bar seems to attract friendly locals, appreciated as i was on my own heading for a

the wifi did not work in the morning i left.

free car parking also

were they not fresh, or was that the smell of the laundry soap

10 parking charge, no actual reception and worst of all the room above us must of been a laundry or something

easy access to airport. nice bar area. comfy beds and clean

the room was comfortable and the bar facilities excellent.

no room service. no fridge in room.

no password or complicated login system for wifi

breakfast include in the price which is good but the early morning continental break was abit poor

early check in so didnt have breakfast

great location, wifi and breakfast included in the price

steps away from luton airport,even the kids walked, great staff( ashley was lovely checking us in after a long

ve liked if they had more information on the services they provided and the costs, such as laundry

the fact that, you can do early check in.

was too small, extremely dirty, no good value for the money, wifi didn't work, long distance to the room

free wifi didn't work

inn is going through a refurbishment and i found it clean and had no other issues, except the wifi was almost

also, amongst the amenities,laundry is listed but this misleading at best

bed laundry is poor

free wifi

easy check in and late check out. very convenient for all of the local facilities.

excellent big bed. very good wifi. decent sized room for the money. clean.

mins many others were waiting also and complained too view from window was of recycling bins and laundry over

of staff was very polite and helpful trying to find us a room that wasn't either overlooking the laundry bins

wifi didn t fully extend to my room

free parking was a bonus

deluxe for its large bed, room as huge with superb view to london in the distance, plenty of parking, pleasant

i ate all my meals in my room so ordered room service, there is a 5 tray charge however the food was delicious

there was also use of the gym which had just enough needed to have a good workout

loads of free parking

parking cam be tight when hotel is full..

small but good gym also

didn't like the breakfast in my room, i didn't understand why you only serve breakfast in the bedrooms

there was a guy creeping about around the cars in the dark when i was parking

bar was lovely and food was very tasty

the bar staff were super friendly with great customer service, issa looked after us very well

s all lies, there is no gym, no restaurant, no room service, nothing

location and staff excellent, free parking is good

very easy to find and parking is provided

old pub and excellent location for party at nearby golf club

good location and free car parking

old english pub / inn, with character rooms, easy parking and good on site facilities

laundry service and our mini fridge was not very cold

dirty laundry by room and breakfast some issues with sausages being overcooked

in after recommended check in time and all rooms in our area had dirty laundry piled up by the doors

unfortunately it was disappointing that dirty laundry remained piled in the halls awaiting collection until

the dirty crockery and glasses and dirty laundry were still outside the room when we eventually got in

stayed as part of harry potter studio tour package, which included nice little extras for the kids; hp themed

room service was poor, things didn t come and took 30 minutes for one drink, however they

gym equipment was limited

wifi was very slow in room 226.and did not really work

the room service food was fantastic, especially the curry! fully compliments to the chef!

no laundry service

no laundry service for clothing or able to put charges on room.

staff behind the bar were very friendly and helpful

breakfast was very good

everything was excellent apart from wifi

the early check in javier was excellent!

we struggled to access the wifi

had my own kitchenette

location of the hotel to the golf competition. breakfast was good

i could not get the wifi to work but did not report to get it resolved

service from all staff great location _ easy transport links into london room service through the night comfortable

fabulous room.. very comfortable. lovely outside garden area. nice breakfast

located, ample free parking and complimentary ev charging for up to 4 cars

comfortable bed, very clean room , excellent room service

breakfast & bed & room service

good location but didn't dare turn on the spa bath as it was very noisey

nice, clean, handy parking good breakfast

in the deluxe room with spa bath

was amazing, much bigger than expected, bathroom was also huge and the spa bath was lovely

free parking is available

little jem with a beautiful garden bar at the back, loved staying here

and welcoming, i'd called a couple of hours prior to arrival and she was able to accommodate early check in

area can be a bit sketchy at night especially with there being a bar in the hotel, but not something that would

did request an early check in and was really helpful and room was ready .

facilities that were offered are not actually their e.g. room service, was none