i was also advised that the laundry service was available and the items were to be dropped at reception by 7

poor wifi around the

think this hotel would have had being a hilton, i would have also liked to of seen a menu for the room service

the breakfast was the best yet- fresh and delicious ingredients that were cooked and seasoned so well

for a kids it's a very unfriendly breakfast

wifi is very weak, making it difficult to do work in the room

the garden is stunning and the breakfast is world class

issue was that our room was on the top floor and you could hear a constant hum coming from the kitchens below

plenty of on-site parking and the provision of two ev chargers a real bonus for us

asked for a quiet room, we were put in a room next to the kitchen extractor fan, which was on till 10

was staying in the hotel to work so appreciated the choice of areas to work from + wifi in public areas

good car parking

no toothbrush and toothpaste in bathrooms room service was slow food service was a little slow

this, such tasty food and a chill sophisticated atmosphere, same can be said for the hotels bar where we enjoyed

breakfast was fantastic

no laundry room.

good position and parking

3 miles away from the city centre free parking clean friendly staff bar available good

parking spaces, but was not a issue for us but can imagine being a problem if the hotel was fully

and other receptionist went above and beyond to get us an early check in

daughter wanted to try room service but there wasn't any options in the room menu wise for this an i couldn't

room comfortable. nice bar staff. gym well equipped.

excellent hotel and good breakfast choices and good for kids.

it was clean, nice big open spaces with no clutter

they were very kind to me including health club staff, restaurant and bar staff and the staff on

kids running up and down hallway outside

- good wifi - room size adequate - bed comfortable, not too hard - everything very clean

great small gym with good quality technogym kit

24 hour bar/room service not available despite website stating it was

room service food was exceptional

i have perfume allergies the fact that the environment is perfume free including the laundry is fantastic

doesnt do laundry

late check out

pet friendly, excellent breakfast, ample free parking

they were very welcoming to our pet dog and i think he really liked his doggy welcome bag

beddings are very clean, only laundry service is working properly

7am loading in dollies of supplies was loud and disruptive, as well as laundry carts loading in the evening

the view from the room looked out to the laundry

the half term and were absolutely delighted to find the room was decoratedwith towel swans, rose petals and

stayed for one night in the hotel and the kids loved it, the breakfast was amazing, extremely helpful and friendly

but a team member was engaged early next morning in trailing wheeled waste bins or perhaps laundry bins over

noise between 12-2 am which sounded like laundry cages being moved and lots of noise from people talking

wifi not very strong. low ceilings in room so mind your head.

accomadated us in restaurant for very good bar meal

the onsite parking was perfect and we never had trouble finding a space

and leaving crates of dirty laundry in the corridor

enjoyed the spa a lot

nice spacious rooms extra large comfy bed food was good and room service would stay again

the bonus they have top of the range gym, swimming pool, sauna, steam room and jacuzzi

we had access to the leisure pool with jacuzzi and spa for no extra costs

00 the laundry lorry turned up the driver was as quiet as he could be but the loading still woke us up

beds, room very small, hairs on bathroom floor, laundry truck outside at 6am for an

comfortable beds. family room was spacious. staff at breakfast were amazing especially afsaneh

was a quick visit to see a football game and as a result a very early flight

really good breakfast

the staff were amazing and we loved the spa and the facilities on site

parking, everything was way overpriced for the value for money

too many noisy kids to enjoy that part

engaging our baby -the mini landies experience - no wonder it's their most popular activity for kids, so cute

ordered room service for myself and my daughter and housekeeping took our food away before we were done

if i ordered from room service this was very expensive

quiet, nice room, plenty of parking, nice breakfast.

room was spotless the bed was really comfortable and the kitchen facilities in the studio room were really useful

we struggled to access the wifi

loved having iron and hairdryer and free wifi

bed laundry is poor

also, amongst the amenities,laundry is listed but this misleading at best

restaurant served great food at breakfast time. bar was great at nightime

quiet room. prompt service at reception. parking in nearby car park for 1. late check out

going up to the sink, the hairdryer nozzle wouldn't stay on, the entry card didn't work, the wifi went off and

you also hear the laundry stores and delivery s on the office block side with the staff parking area

there is no laundry service available

the bar staff where also very accommodating helping me out with a bottle opener and buckets of ice for

all the staff were polite and helpful. the ladies on the bar were amazing, even at 12.30 am.

two ladies on check in were very helpful with advise on getting to wembley and allowed us early check in which

ve liked if they had more information on the services they provided and the costs, such as laundry

the wifi was good

great wifi and tv

inn is going through a refurbishment and i found it clean and had no other issues, except the wifi was almost

kitchen stank and looked like it hadn't been cleaned in years

quite tired (no 11) - flickering lights, curtains need rehanging, needs a repaint, large pile of laundry sat

only thing i would like to mention is that the room service attempted to enter our room about an hour before

price of room service.

really good layout, comfortable room, good breakfast included.

this is more of a motel layout with a central building for breakfast/reception, and outside access to i'd call

room and nice bar area and the town is just around the corner so the choice of anything is there

little parking

very good and staff were excellent and very helpful indeed been my kids really love the stay

wifi was very spotty and weak in the room 18

i cant fault the hotel even the lady doing the room service was so sweet and gave us extra coffee

wifi was very slow in room 226.and did not really work

room was comfortable , only there two nights. bar area spacious and staff pleasant.

free wifi; the highlight of the stay

wifi signal not great

the room service food was fantastic, especially the curry! fully compliments to the chef!

free parking is available

spa bath was extremely noisy so didn t really get to use

bar area is lovely, very quaint and comfortable

the restaurant and bar area are really lovely

great bar and atmosphere, lovely room, clean and tidy

mins many others were waiting also and complained too view from window was of recycling bins and laundry over

of staff was very polite and helpful trying to find us a room that wasn't either overlooking the laundry bins

very cold during night, couldn't sleep properly and even the kids were waking up saying they are cold

had room service and could not fault ir

good wifi, plenty of hot water, and a little peeling paintwork

com site said they had laundry but i received a message the day before saying this was no longer the case

plenty of parking

comfort, price, included parking and wifi

free parking

fact we couldn't order food for lunch anywhere in the hotel when the menu clearly stated 24 hour room service

efficient management of laundry requirements

room was above the laundry room i think could here some machine all night long room 201, i think the halls were

35 am by a member of staff banging doors and rolling laundry trolleys across the carpark outside of my bedroom

laundry collection at 530 in the morning then staff laughing and talking at 2am waking me up what a

parking is ample

someones leftover(clean)laundry hanging wardrobe door not

someonelses cleaned laundry still hanging on wardrobe

location next to the airport, the reception staff were very helpful and friendly so were the bar staff

nice food and a nice lobby / bar area.

for dinner, i ordered chicken tikka, it came out first with 4 small pieces of chicken more like a kids meal and

10 parking charge, no actual reception and worst of all the room above us must of been a laundry or something

were they not fresh, or was that the smell of the laundry soap

they offer breakfast starting at 4 a

minutes walk from luton airport arrivals nice hotel very clean and friendly place wifi free and very fast

location. walk to luton airport from the hotel. simple accomodation. friendly staff. good wifi.

the location the room service snd the facilities in the room

staff friendly, room service food was lovely. location perfect for early morning flight.

was amazing and brilliant with the kids, he was very polite printed out photos of things my kids wanted so they

the gym has got extra functional machines

front desk was so lovely & helpful, & the gentleman on the bar was wonderful & totally spoilt our kids

breakfast include in the price which is good but the early morning continental break was abit poor

the room was pretty small, especially once the sofabed was out (i was sharing with my kids aged 3 and 6), but

coffee machine at breakfast

hotel is located walking distance from the airport, nice and clean; they start serving breakfast at 3 am which

sofa-bed for the kids was ok but took a lot of the space and you could hardly move around the room with the

kids friendly

there is also a nice bar in the lobby with a selection of drinks

room and breakfast and wifi all good, hotel looks fairly new

the hotel staff was excellent, and may i add that they were kids friendly too

we dined there both evenings and breakfast was lovely

parking is a bit tight, but overall it's a great hotel

very easy acces ,free parking and the stuff very good

location and limited parking bit at the price i paid it wasn t a problem as i expected it.

parking not sufficient

lack of free car park space and accessible wifi.

to keep the doors to service rooms closed - opposite our room door we kept being faced with dirty laundry and

staff at parking area not very welcoming loud at breakfast.

it's a beautiful property and grounds. bar staff excellent and friendly with a lovely ambience.

the excellent bar man opened the kitchen made us food

not really pet friendly therefore

to control heat noise from the kitchen right into early hours room must have been next to laundry all we heard

disconcerted to find them already hung on the towel rail as they did not look so fresh from the laundry

a minor issue with the ev chargers

very good in reception, bar and restaurant

no wifi signal

parking facilities. reception and bar attendants. clean and comfortable room. room service.

from reception to bar staff to cleaners

a very relaxing bar

friendliness of the lady on the desk and the bar staff very polite and very helpful would certainly visit shortly

the bar and restaurant were great and reasonably priced

music from the bar did come through the floor of my, otherwise, excellent room (john russell)

peaceful location just off the m25, lots of free parking

very nice hotel nice rooms and a nice bar and restaurant and very nice staff a very well run hotel in a very

location with plenty of parking

room service

rooms are above a busy restaurant/wine bar

unbelievable bar restaurant area

the bar and restaurant are truly amazing

really friendly and helpful service. staff in the bar and club were really lovely

free wifi although signal wasn't always great

access to the rooms is via a rear exit with bags of dirty laundry stacked outside and black bin liners of

room, great bar and great food in a quiet location but very close to my meeting the next day

the evening meal was excellent , and the atmosphere in the bar afterwards made it a night to remember

were attending a family wedding locally and requested an early check in so we could get to the wedding in time

30pm and be told that the kitchen was closed for dinner having had a long drive anticipating a warm welcome and

on turning down the duvet in the morning, discovered a hole in the cover caused by laundry

we had room service dinner which was tasty,

did try to order room service for my evening meal but the calls were not answered, so decided to drive out and

pet friendly. great accomodation very relaxing

the kids enjoyed the pool, the adults the gym and the mansion and estate were very well looked after

no laundry service

laundry in corridor biscuits well out of date overall musty smell need major upgrade way over

as a solo female traveller, it was particularly awesome that they offered room service as well as the restaurant

the real fire in the bar was not lit

location excellent easy to find and good parking

there was a guy creeping about around the cars in the dark when i was parking

s all lies, there is no gym, no restaurant, no room service, nothing

bar and restaurant closed at 7pm (although room service available until 9pm)

was a shame the restaurant and bar wasn't open ,but refurbishment is necessary in all places

looked a bit tired, room very basic and the bar closed at 7pm, did not appear to serve any food on site but was

laundry service

they offer a breakfast pre-order selection which is prepared ready for collection in the morning and they add

great location. lots of parking. friendly staff.

the wifi was fine and it was goo dto have no hidden costs

breakfast was good

very good location in harrow with good parking area

has free onsite parking

you have young kids there are a lot of stairs and no lift

staff, room and breakfast and convenience of parking all first class

early check in with parking was a bonus as we could park the car, drop our bags in & spend the

staff were great and really helpful, i particularly liked the laundry machines on our floor and the kitchen with

we thought it was good to have a laundry room and microwave room which we used

measures very good staff very helpful room a good size and good work facility microwave room and laundry room

this hotel has great facilities, including a gym, laundry room, and ice machine

in the same floor they had a laundry room which we could use, includes a dryer which is a big bonus for a