on turning down the duvet in the morning, discovered a hole in the cover caused by laundry

it was very clean and the room service was excellent!

pet friendly. great accomodation very relaxing

wifi in our rooms was very poor and initially we were given a room over looking a gas canister and

in fairness the hotel staff offered to arrange a golf buggy to transport my mobility impaired guest

laundry only changed after i asked (1

also, we arrived at 3:30pm to find our rooms where not ready, due to staffing issues, and laundry for several

breakfast was also spot on: fresh, tasty, and a great start to the day

parking, delicious menu, comfortable and spacious room, beautiful surroundings

the breakfast was good plenty of food and a nice large pot of tea and coffee happy days

wifi wasn't great but other than that is was all perfect - very friendly staff and good food!

pet friendly

quiet country location, nice bar and restaurant area traditional menu, i had a very tasty and well cooked fish

the room, yet there is a homely feel to the place lacking from large hotels you'd normally expect room service

plenty of parking

com site said they had laundry but i received a message the day before saying this was no longer the case

wifi in room

the hotel bar was closed. there was no food. the room service menu was not available.

sadly no bar or restaurant/room service

super friendly and so helpful lovely room, big tv, a/c and the bed was so comfortable great parking lovely

the bed was comfortable and the laundry clean

the bar seems to attract friendly locals, appreciated as i was on my own heading for a

wish they had their own wifi instead of the complicated rigmarole of connecting to the sky cloud, and a shaver

stay was made by the wonderful manager, yin, who could not do enough for us despite clearly being rushed off

the wifi was sky's

quite tired (no 11) - flickering lights, curtains need rehanging, needs a repaint, large pile of laundry sat

the room service isn t proper as they only change bed states every three days unlike other

staff really lovely , room clean and comfortable and the breakfast was delicious

the wifi is the only thing i would say i don t like it connects then discounts then connects

wifi wasn't easy to access taking numerous attempts

but a team member was engaged early next morning in trailing wheeled waste bins or perhaps laundry bins over

noise between 12-2 am which sounded like laundry cages being moved and lots of noise from people talking

kids sized chairs that were almost on the floor they were that low, it just looked really tired it

speedy room service and delicious food

location easy to find with good car parking outside the reception area

doesnt do laundry

i have perfume allergies the fact that the environment is perfume free including the laundry is fantastic

hot food for breakfast, clean room, plenty of parking, friendly staff

emailed previously to ensure late check out but when we got there they said we couldn't have the late check out

breakfast had everything kids loved the chocolate

we were there on a saturday night and the bar was very noisy until closing at 1am

no wifi for our room. tv very poor reception. everything else was ok.

noise from the bar wasn't a problem and is to be expected anyway

wifi

would have preferred the back not the front over the entrance and outside bar area

the outdoor swimming pool, complete with bar and small beach, is a real highlight

around as its so big doesnt seem to be an easy way to exit from the spa to the reception, but this is a minor

for storing stuff :) -were areas we could enjoy some drinks and nibbles with our dog - the bar areas of the

great setting, good golf, lovely spa, fun activities, good food and only an hour s drive from london

the coffee machine coffee at breakfast could have been nicer, but that's just me being picky!

no laundry is not friendly for business trip.

but unfortunately we had the laundry skips at the back of us & was woken 8am monday by the trolleys being

were by the laundry machines below our room

situated opposite a cleaning store cupboard, which was regularly open and unattended with bedding laundry and

basic necessities supplies, such as no slippers, no laundry bag, no phone charging socket for loan to guests,

bathrobe on my first night there (stay was for 2 people) i was later informed this was due to a laundry issue

very speedy laundry service (within less than 8 hours), very nice gym (love the technogym treadmill) and

friendly hotel with lots to do for kids such as legoland and bekonscot village which was

great bar great facilities and very clean

club lounge was quiet and comfortable place for light breakfast and refreshment

no laundry service

no laundry service for clothing or able to put charges on room.

the decor is lovely, and their breakfast is a bonus for the amount of food

the wifi was a bit spotty, but it was a bt issue and they were dealing with it.

very central in town and also close to the golf course where i played

car parking was a dream

parking

perfect location for our trip to this area. very good car parking . elegant hotel

you are traveling with lots of luggage (or a golf travel bag as in my case) it is quite a challange to get to

chips were 10 on room service!!!!!

unfortunately it was disappointing that dirty laundry remained piled in the halls awaiting collection until

in after recommended check in time and all rooms in our area had dirty laundry piled up by the doors

dirty laundry by room and breakfast some issues with sausages being overcooked

laundry service and our mini fridge was not very cold

the dirty crockery and glasses and dirty laundry were still outside the room when we eventually got in

the bedlinen and towels were spotlessly clean and fresh from commercial laundry

location laundry across the street plenty of shopping walking distance bus stop not far the staff is top

laundry bags left in front of fire escape

friendly staff, nice rooms. free parking.

high-speed wifi

excellent hotel and good breakfast choices and good for kids.

kids loved searching for harry potter characters , great fun and pool lovely, also kids eat free is

service at the bar and at breakfast was fast

bathroom spot less good clean towels , nice spa facilities good breakfast and a lunch definitely recommend

pool amazing kids absolutely loved it

nice setup with pub downstairs . easy parking , clean comfortable room

staff, clean, friendly and easy parking

limited parking

room hot so opened window to gut the full output of the kitchen greasy cooker

comfy bed, ground floor room. secure covered parking.

good location and good parking as i have a large van, good price and friendly staff

parking was a problem

price, lots of parking, easy to find location, friendly and helpful staff if there was something missing or you

off road parking was good, room facilities were basic but absolutely fine and clean.

of the very few pet friendly hotels i have come across that were very accommodating for all our requests prior

charged extra 10 for accompanying pet

some information in the room, especially wifi code would have been helpful

good free wifi and parking

upon arrival, the 10 pet fee was paid, however, the person at reception very clearly had a huge dislike of

room and nice bar area and the town is just around the corner so the choice of anything is there

the bar was still open at 1am when we got back and staff were happy to serve us until we went to bed

disappointed that the restaurant and in particular room service is no longer available .

easily accommodating 2 adults and 3 kids

parking and had to find our way to the nearest public parking garage, not ideal especially with kids and luggage

we were attending a parrot show and were travelling with our pet macaw

proximity to station. friendly staff free wifi cleanliness

to find, good parking, clean and tidy

the free wifi was excellent

a crowded room to have access to room (arrived during a poker evening) arrived around 19:30 but kitchen was

00 the laundry lorry turned up the driver was as quiet as he could be but the loading still woke us up

beds, room very small, hairs on bathroom floor, laundry truck outside at 6am for an

had games available for kids

stay, great service, comfy beds, clean, plenty of choice at breakfast, husband enjoyed the gym

gym has been moved and is half the size it used to be

you also hear the laundry stores and delivery s on the office block side with the staff parking area

there is no laundry service available

40 for early check in, asked me to pay again when i'd pre-paid

early check in was not a problem. beds are really comfortable.

the bar staff where also very accommodating helping me out with a bottle opener and buckets of ice for

i really enjoyed the kitchen, the bar and the people.

check in is at the bar and when the pub is busy that is quite difficult

the lady of the house and bar staff couldn't do more for you

wifi was not that strong, sometimes intermittent, but passable

wifi signal was not very good

spotlessly clean, comfortable bed, excellent shower and facilities, plenty of parking space

and i was attending a wedding so wanted to make sure i could get a taxi easily in addition to an early check in

private, quiet, safe, plenty of parking (free), beautiful bedroom (though not large), bathroom (quite large),

cost for some laundry was very high.

small suggestion for improvement would be to offer a laundry service

dirty laundry on the floors of the communal areas, lots of dirty cups and things just around

room service food was really

i also rang through for room service after a 3 hour drive getting there, the same man answered the phone and

room, modern clean bathroom, really varied tasty breakfast, good restaurant opening times and room service,

breakfast was great and the staff were very friendly and made the kids laugh

the room service charge, not enough vegetarian menu options

buffet breakfast was excellent and the staff were all very helpful and friendly

kids loved the food - evening meal and breakfast

mountain of laundry outside my door not a good look

the waitress, receptionist, bar person (yes, did it all) was very very good but unfortunately it was her last

easy to find ample parking polite helpful staff

in time for sunday roast, as that looked grand, but the pub was lovely, cider was tasty, and the parking out

no wifi and no breakfast.

impression wasnt the best, laundry bags stacked outside the front door and not just 1 or 2, there must of been

not very well cleaned, uncomfortable mattresses, no room service.

comfortable bed, nice sized room, parking available and self catering facilities,

parking, staff, cleanliness

shops including tesco express and elaichi curry restaurant (which was good value, nice food) easy parking

to go and get someone to get a drink at the bar that s fine it was quiet in the day they came straight away

finally there was free parking and the hotel is just a short car journey to the motorway, st

- good wifi - room size adequate - bed comfortable, not too hard - everything very clean

very comfy room good room service lovely bathroom

a gym and or pool would have been wonderful but of course the price would be greatly increased

the view from the room looked out to the laundry

beddings are very clean, only laundry service is working properly

7am loading in dollies of supplies was loud and disruptive, as well as laundry carts loading in the evening

friendly staff, my kids loved the little glass ketchups

room service on the qr code wasn't working .

friendly and helpful staff very beautiful and clean rooms with a surprise hot tub and outdoor pool was lovely

the clock chiming every 15 minutes when your trying to have a snooze by the pool ud83dude02

a real bonus is the spa with an indoor and outdoor pool, steam room and two hot tubs

the breakfast was excellent, and the wellington beef at the astor grill is a must-try

the pool and spa are delightfully luxurious

i was asked to bring my laundry to the reaction for them to take it

told them about an event to make sure we got a double bed not two single to then turn up and rose petals were

great gym and pool and beyond all of this it was the staff that made the stay such a joy

like the spacious room, good breakfast hot and variety, spacious hotel and added bonus swimming pool hot tub

wifi was good

friendly staff, restaurant and bar .

prerty much everything. the rooms, bar and staff were excellent.

the wifi is terrible!

super bed. great shower excellent breakfast covid protocol well organised pleasant staff

the english breakfast was excellent with good quality bacon, sausage etc and all cooked fresh

have to pick one thing, i would suggest to put extra laundry bags and the laundry item lists to the room

the bar list was surprisingly restricted; felt more like that of a local golf club than that of a top

the most disappointing aspect was there was no room service at all

service on arrival in restaurant bar and golf course was excellent.

great pool and kids playground. spa treatments excellent.

and leaving crates of dirty laundry in the corridor

peace good food jacuzzi pool sauna steam etc thank you please maintain reasonable rate i will bring nurses and

need to improve on room service

place to stay, very comfortable and excellent value for money, wish i had the chance to use the spa facilities

health club and spa .breakfast

reception management for handing in right room key. kids bed size . only one bin in the room.

was excellent, location was excellent enjoyed the free use of the swimming pool and spa and gym

find , pool is small but just right for kids

parking is away from the property.

made use of the great facilities as we went to the gym

no view other than the laundry rooms

the room smelt of damp laundry and the windows couldn't be fully

excellent location- free parking and pleasant walk into marlow

the rooms are good, very clean. relatively comfy bed. good wifi

again for breakfast as you cannot eat in don t think it s fair to charge 5 each time for room service

of car parking

quiet location and massive grounds well tended very good kitchen - dinner was exceptional

comfortable room, good wifi, good choice at breakfast, and hot items cooked to order

weren t able to eat in restaurant due to a charity function, so could only order room service, the charity

huge rooms, wonderfully presented with bath robes, tea and coffee maker and room service available friendly

i phones beforehand to explain we were at a wedding at 2 pm, so could do with checking in early

room service was good except for the hot chocolate i ordered

we went to the nearby golf

stayed for a wedding at a nearby venue, downside is they were going to charge 10/ph to check in early which

facilitated an early check in

i was also advised that the laundry service was available and the items were to be dropped at reception by 7

although the hotel does not do lunch and evening meals, we found out on the last day the hotel bar does pizza

think this hotel would have had being a hilton, i would have also liked to of seen a menu for the room service

no room service etc

were the beds, keep hurting our legs on the bottom were it over hung and the put up bed for the kids wasn't the

- no laundry service over the weekend

only bedside lamp on because all lights in room stays on ud83eudd15 cleaning staff leaves dirty laundry in

no laundry service over a weekend and no effort made to make the guests have a superior customer

there are no bins for the dog poop so we had to keep taking the dog bag down to building near the gym where the

complaints as such but the room was a little spartan - an additional table/chairs would have made room service

35 am by a member of staff banging doors and rolling laundry trolleys across the carpark outside of my bedroom

laundry collection at 530 in the morning then staff laughing and talking at 2am waking me up what a

room was above the laundry room i think could here some machine all night long room 201, i think the halls were

efficient management of laundry requirements

the wifi was good and strong, nice tv nice and warm in the room

loved the room, decor, level of service and the gym and classes, attention has been paid to every detail and it

good car parking

wifi connection a bit dodgy but it wasn t a problem for me

everything staff the room service

toby the barman in the terrace bar went above and beyond and actually made the stay better

location is good for henley regatta. they provide a good laundry service.

parking is a challenge but we spotted the overflow too late

the venue previously to ask if they could make the room more 'romantic' ie scattered rose petals / champagne

wifi coverage wasn t great

the decore was period and in good condition with a comfortable lounge, bar and a riverside restaurant with

dinner was not 5* - the outside pool was not clean homing a frog, dead flies, leaves & frog spawn - wobbly dinner

gym facilities are the best i've ever seen

my spa treatment was the best treatment i have ever had, and ruby took great care of me

the room service menu, along with so many hotels, is too complicated when more simple choices would be

the wifi in the room was poor and didn't work in the bathroom