room - service - staff - bar and restaurant all first class

a meal on room service and only half the meal arrived, the veg and potatoes were missing, i had to wait

parking facilities. reception and bar attendants. clean and comfortable room. room service.

wanted room service and place order at 9

the bar and restaurant were great and reasonably priced

wifi worked well

small car park but phoned hotel and they advised on additional parking opposite

playing golf excellent value for price includes free car parking and we walked to the town took less than10

we looked for somewhere to eat out and found a lovely bar that served home made indian food, which was delicious

the bar was a shelf behind reception

kids friendly

the hotel staff was excellent, and may i add that they were kids friendly too

location, gym, light meal available at late hour.

wifi connection was good

also the argentinian chap at the bar who i also forgot the name( i apologise but i'm horrible with remembering

someones leftover(clean)laundry hanging wardrobe door not

someonelses cleaned laundry still hanging on wardrobe

nice food and a nice lobby / bar area.

airport, really spacious and quiet and the restaurant and staff are lovely as well as the rooms, gym, cleaning

few noisy neighbours who thought letting their kids play in the corridor for an hour was acceptable at 10pm

breakfast was fresh and plentiful cooked to perfection

breakfast, bar and location.

tasty breakfast and lunch

no dramas, very straightforward and the hotel had ev charging points

was amazing and brilliant with the kids, he was very polite printed out photos of things my kids wanted so they

were they not fresh, or was that the smell of the laundry soap

10 parking charge, no actual reception and worst of all the room above us must of been a laundry or something

wifi access...could get better

moreover, value for money for the late check out and breakfast included

if you need snacks or drinks there is bar downstairs and also a whsmith and m&s as you enter airport

property was convenient for the early check in. positive note - bed comfortable.

we were travelling with two kids aged 8/6

the breakfast in the morning (our kids loved it) was fantastic to start our stay in london before heading to

breakfast was lovely in the morning and the drinks ordered at the bar in the evening where enjoyed in nice

* the breakfast was excellent, with a wide variety of fresh and tasty options

no information in the room regarding bar times or if there were any options for breakfast

from as it was advertised as free breakfast, but didn t have breakfast going

parking and wifi with a good room

shower was a little slow but perfectly adequate. wifi was slow in the morning.??

wifi was working fine and has free parking which was useful

i get to travel allot first real time i've seen a laundry room available , microwave room with cutlery was also

measures very good staff very helpful room a good size and good work facility microwave room and laundry room

we thought it was good to have a laundry room and microwave room which we used

this hotel has great facilities, including a gym, laundry room, and ice machine

additional fridge in room. additional microwave room & laundry room.

laundry service

was chilly in the bedrooms at times, also sitting in the reception/lounge bar area was very chilly and did, in

the wifi was fine and it was goo dto have no hidden costs

room service never came to clean the room (3 night stay)

the man doing the breakfast was super helpful for my girlfriend who is diabetic and went out of his way to

lots of kids up late at night. noisy. picked a bad time so near easter.

restaurant was very good, room service was very prompt, good quality and the staff were all very

also we could hear a lot from other rooms, kids running about and a man having an argument but he was very loud

lot of immigrants living there!!! plenty of kids!

room was large and comfortable; the facilities were also of reasonable standard and wifi was good

sofa bed hadn't been made up for the kids but was swiftly done when requested

location and brilliant if you have a family pet as there are loads of places to walk them

gym, breakfast, parking

additionally when we ordered room service (toast and butter) it took an hour to arrive and didn t even have

a pet owner i was surprised by the spacious areas available to walk a dog and that i could take my

woken by laundry collection early morning

the wifi internet is not stable. had to wait for 3 hours to get the room

was beautiful building,stayed in annex but very comfortable,free breakfast in old part as was bar area

the french restaurant was excellent as was the breakfast which appeared freshly cooked to order

clean rooms, friendly and efficient staff, good bar and good breakfast

could not get a parking space on arrival

parking isn't an issue for larger vehicles as there is a car park right at the side

had to leave early in morning and staff accommodated an early breakfast for us even though bank holiday

the bar staff were really friendly and helpful

quality breakfast, lovely staff, gorgeous building

room #10 is by maids workstation- laundry. very noisy! pillows were hard.

gentleman on the bar at night was funny and generous with drink

supurb breakfast , and the catering generally. lovely setting. friendly, helpful staff

there were plenty of options for breakfast and all of it was delicious

lovely decor, and convenient parking outside my room.

no washing machine or laundry

bags of laundry piled on the landing/ fire escape

the breakfast was nice and enjoyable

polite and helpful staff, room was big, location was good for us and plenty of parking space

coming from the north west to fly from luton, it wqs quiet, comfortable, we were 2 adults and 2 kids, 8yrs and

building large well kept grounds plenty of parking staff were warm and welcoming very friendly and attentive to

safe, secure parking and beautiful gardens

no disability parking , car park at rear of hotel

kim and nicole on reception, eloise on bar and restaurant in the evening and esmae at breakfast

were part of a large wedding party staying there and we all hoped to meet in the bar after the wedding

breakfast was excellent great choice, all fresh food and kids ate free

staff were very helpful and the health spa was extremely

good pool comfy beds good food in

loved searching for harry potter characters , great fun and pool lovely, also kids eat free is a lovely

their room service staff were absolutely amazing

of clean towells / laundry / cleaning is a pain but tough times for everyone so understand why there is none

room spacious with extras, iron, hairdryer and option for laundry to be done made the stay very

no guest laundry

my room next to the laundry shoot carried the sound to my room

only thing i’d suggest adding to the menu is hash browns as the kids love

it was clean and welcoming. our room was large clean and tidy and our room was opposite a gym.

modern business hotel, lovely staff, fast wifi, very clean

gym could have had more things in it, plus the cross trainer did not work properly

breakfast had everrything

amazing activities for kids, they loved it

came back from a bbq at around 9pm and wanted to have a night cap before bed but the bar was closed, admittedly

of car parking spaces, good sized room with tea/coffee and quality toiletries

big bathroom and bath , off street parking , breakfast size of the rooms , comfortable bed

helpful on the phone about arranging for us to get the key early, leave our things and pre order breakfast

room, historic building, comfortable bed and wifi was ok

breakfast the second day was a buffet which was disappointing but understandable as there had been

dinner, breakfast and bar service was exceptional

with bath robes, tea and coffee maker and room service available friendly and helpful staff free parking wifi

the property was clean and next to water , which relaxes your mind. there is a parking as well.

breakfast was delicious with a great choice of different cooked breakfasts available

no laundry service

laundry in corridor biscuits well out of date overall musty smell need major upgrade way over

the real fire in the bar was not lit

breakfast restaurant was running a limited menu rooms are dated and walls paper thin wifi so slow it wasn't

a meal from the room service menu

on the website ironing and laundry was an extra payment and then i found an ironing board in the room and iron

our toilet didn t flush well and took a couple of flushes to get it going and no laundry service

the room was spotless, the bed was excellent, wifi worked and the staff i spoke to were lovely.

great food and great pool

24 hr bar and friendly staff

i was also advised that the laundry service was available and the items were to be dropped at reception by 7

nice decor, good bathroom facilities and adequate wifi, great location

no room service etc

nicely furnished, bed linen very soft, breakfast very good.

loved the cosy bar area

quite tired (no 11) - flickering lights, curtains need rehanging, needs a repaint, large pile of laundry sat

one thing - had to go back to reception to find out wifi procedure - no mention in room folder

bed was very comfortable and the breakfast was amazing

front location in the parking area

the room service isn t proper as they only change bed states every three days unlike other

com site said they had laundry but i received a message the day before saying this was no longer the case

card was preauthorised for room service, having been offered exactly that

parking wasnt an issue although would have thought there would be a zebra crossing between the

wifi could be quicker

free kids breakfast

doesnt do laundry

i have perfume allergies the fact that the environment is perfume free including the laundry is fantastic

rooms, soundproof, clean, good nights sleep with kids too, breakfast good, staff very welcoming

wifi and breakfast included. very close to harry potter studios.

they were very welcoming to our pet dog and i think he really liked his doggy welcome bag

not being able to have breakfast on the terrace

the breakfast was delicious and the spa facilities excellent.

much the property but service, we thought it was a little invasive for the staff to go around the pool and tidy

toby the barman in the terrace bar went above and beyond and actually made the stay better

can enjoy drinks by the pool in the spaud83dude0d staff and even the other guests were so friendly and pleasure

noise between 12-2 am which sounded like laundry cages being moved and lots of noise from people talking

but a team member was engaged early next morning in trailing wheeled waste bins or perhaps laundry bins over

was foreign kids people screaming and shouting on my floor and running up and down banging doors at night , i

room was quality and clean room service was quick enjoyed the breakfast

and grounds staff were very friendly room a good size with huge bathroom and fab facilities free wifi and good

no laundry is not friendly for business trip.

but unfortunately we had the laundry skips at the back of us & was woken 8am monday by the trolleys being

basic necessities supplies, such as no slippers, no laundry bag, no phone charging socket for loan to guests,

end of the corridor overlooking the dirty laundry store

situated opposite a cleaning store cupboard, which was regularly open and unattended with bedding laundry and

the lack of gym, and laundry services but guess can t have it all.

there is no laundry service so this is a short stay hotel

closed early, not great after an event at golf club

the room we had was really nice clean and spacious. there was also plenty of free parking

perfect location 5 minutes from the golf course

furthermore, the breakfast was exceptionally delicious

quiet. comfortable, great food, gym and pool

could have had a late breakfast option

bad/frequently non existent wifi

young man in the cafe is lovely too (don t know his name) facilities are super, well equipped gym and a

friendly and helpful service, outside area to relax, 24 hour bar area

i had room service meal no condiments came with it

the early check in javier was excellent!

loved having iron and hairdryer and free wifi

very quite location. easy access to the bar and facilities

the breakfast is amazing and the staff are very friendly

i had an excellent malay curry breakfast.

the breakfast wasn t the best this could easily be addressed with some attention to detail

breakfast okadequate facilities

the breakfast was good. ghe room was clean & cosy

pet friendly, good parking, food nearby.

in house bar and conveniences

good services close by and area to walk the dog. play park for kids

stayed with the grand kids who loved the adjacent play area

ample car parking and fantastic value for money makes this the no

no laundry room.

clean rooms,comfortable beds nice and bright easy parking

more tables in bar area

noise from the bar area as we were the nearest to the reception on the ground floor, so some loud men could be

the staff were friendly and reported the faulty ev charger

to control heat noise from the kitchen right into early hours room must have been next to laundry all we heard

disconcerted to find them already hung on the towel rail as they did not look so fresh from the laundry

cow shed restaurant was fully booked and room service doesn t deliver to the shepherds hut so we had to order

met family in the granary kitchen for breakfast

and other things missing from the apparently self contained kitchen

room ,grounds, ambience, breakfast

really great entertainment for kids

it also had many events on that day and parking was limited, guests staying should be prioritised

pool jacuzzi steam room

around as its so big doesnt seem to be an easy way to exit from the spa to the reception, but this is a minor

access to the rooms is via a rear exit with bags of dirty laundry stacked outside and black bin liners of

very good daily room service

lovely location. ample parking. good atmosphere. friendly staff. excellent menu.

they offered us early check in and the staff were exceptional

no room service breakfast available