the bed was comfortable and the laundry clean

the wifi was sky's

the bar seems to attract friendly locals, appreciated as i was on my own heading for a

lovely quiet place great food excellent parking

location is very easy to understand, and the parking lot is wide, so it is convenient

noise from the bar wasn't a problem and is to be expected anyway

shower was with no pressure no phone for room service

really helpful friendly bar - especially gautam 5

very friendly staff, good wifi and welcoming pub/restaurant downstairs with rebellion bitter.

slow wifi

very speedy laundry service (within less than 8 hours), very nice gym (love the technogym treadmill) and

bathrobe on my first night there (stay was for 2 people) i was later informed this was due to a laundry issue

the wifi didn t work for us.

room carpet had not been vacuumed

the pool, gym, sauna/steam room are really good and there is a great selection of food for breakfast

no laundry service for clothing or able to put charges on room.

no laundry service

he has been so warm and accommodating when arriving for breakfast in the mornings he made our stay so great

comfortable hotel, good car parking, very close to train station for trip into london.

really liked the dinner and breakfast at hotel the room was a very nice room with comfortable beds and very

close to my mother s house great bar with excellent barman

poor wifi , a very long walk to the room

my recent stay was relaxed and the room was superb and huge comfortable bed, great breakfast and room service

very accommodating and comfortable breakfast was excellent

lovely gardens. staff good and hotel clean and good breakfast. no problems with parking.

also, we arrived at 3:30pm to find our rooms where not ready, due to staffing issues, and laundry for several

laundry only changed after i asked (1

such an important place, i liked the old typical pub look in the photos and the modern rooms and parking available

great shower; lovely breakfast; friendly staff; preferred deluxe rooms to the executive; free wifi

parking, delicious menu, comfortable and spacious room, beautiful surroundings

the room, yet there is a homely feel to the place lacking from large hotels you'd normally expect room service

wasn't keen on the approach to wifi, i would prefer stating i'm a guest and my room number, then the captive

good available parking

quiet country location, nice bar and restaurant area traditional menu, i had a very tasty and well cooked fish

room service

the dirty crockery and glasses and dirty laundry were still outside the room when we eventually got in

dirty laundry by room and breakfast some issues with sausages being overcooked

in after recommended check in time and all rooms in our area had dirty laundry piled up by the doors

laundry service and our mini fridge was not very cold

unfortunately it was disappointing that dirty laundry remained piled in the halls awaiting collection until

on turning down the duvet in the morning, discovered a hole in the cover caused by laundry

the kids loved the swimming pool and the lavish breakfast

excellent food/breakfast. good wifi. quiet location.

did try to order room service for my evening meal but the calls were not answered, so decided to drive out and

30 pet fee

wifi was not that strong, sometimes intermittent, but passable

private, quiet, safe, plenty of parking (free), beautiful bedroom (though not large), bathroom (quite large),

and i was attending a wedding so wanted to make sure i could get a taxi easily in addition to an early check in

wifi signal was not very good

great parking facilities

the lady of the house and bar staff couldn't do more for you

i really enjoyed the kitchen, the bar and the people.

check in is at the bar and when the pub is busy that is quite difficult

have to pick one thing, i would suggest to put extra laundry bags and the laundry item lists to the room

breakfast was ok on the first day, but very nice on the second when we ordered room service, however i thought

in house italian restaurant was closed at 7pm on the sunday of our visit therefore we had to have bar food

lovely bar and restaurant (humphreys)

we got engaged while at the hotel which was lovely, but we felt like this was a burden for the bar staff, who

cost for some laundry was very high.

small suggestion for improvement would be to offer a laundry service

dirty laundry on the floors of the communal areas, lots of dirty cups and things just around

struggled to find the wifi code.

parking available

everything is spacious too and i haven't touched on the gorgeous room, restaurants and bar lounges

room view was a parking lot

golf course features an expansive open space complemented by serene water fountains and lush plants

ordered room service for myself and my daughter and housekeeping took our food away before we were done

too many noisy kids to enjoy that part

only bedside lamp on because all lights in room stays on ud83eudd15 cleaning staff leaves dirty laundry in

no laundry service over a weekend and no effort made to make the guests have a superior customer

- no laundry service over the weekend

some facilities shut during week (wigwam and gym)

excellent wifi

great location with lots of parking. lovely to have pool on site and nice food in restaurant.

find , pool is small but just right for kids

a bit of trouble getting checked in and the children were tired and hungry, the manager took our room service

really just a bit of cosier lighting in the bar seating area and an update of the sofas would be nice but hey

i liked it all. maybe a more varied kids menu

breakfast very good - many options. staff very attentive and helpful.

great spa and other facilities

it was a special big birthday and we booked spa treatments and dinner

kids allowed in the bar at 1030 so didn t want to get a drink, only negative

and less private and it would have been much better if the national trust could find alternative parking spots

room and nice bar area and the town is just around the corner so the choice of anything is there

breakfast room size wifi

booked this hotel as under facilities it said i could order room service and have breakfast in my room

parking and had to find our way to the nearest public parking garage, not ideal especially with kids and luggage

the bar was still open at 1am when we got back and staff were happy to serve us until we went to bed

spa was nice, was very quiet so we had it to ourselves pretty much which was good, wouldn t of

spa and gym are were amazing

gym facikities were amazing, as was the spa

the minibar fridge now working, poor wifi connection and the building is quite confusing and better signage

was fantastic, and we were lucky enough to have great weather, allowing us to enjoy the outdoor pool as well

just had room service once, prices reasonable

nice room, clean, water bottles wifi. great breakfast

we would definitely recommend to anyone visiting the area whether travelling with or without pets

good selection of drinks at the bar

wifi signal strength was very weak - it kept switching off which was frustrating

there is no laundry service available

you also hear the laundry stores and delivery s on the office block side with the staff parking area

location wifi ok

was my 30th birthday, the team arranged a surprise in the room of 2 free drink tokens for the bar and chocolates

clean, very polite friendly staff, room service food was nice and reasonably priced

location laundry across the street plenty of shopping walking distance bus stop not far the staff is top

the bedlinen and towels were spotlessly clean and fresh from commercial laundry

laundry bags left in front of fire escape

do not do a nice sit down breakfast anymore it's bacon baps toast and cereal in a smallish room

breakfast was included with both hot and cold buffet

awesome breakfast!!

night cap on the landing was a lovely touch but there was no sloe gin left in the bottle and the bar said they

amazing, helpful staff; delicious food, superb breakfast & just the cutest room - nice homely touches &

the dinner/ breakfast in the restaurant was exceptionally good and very good service

clean, great location, fantastic food and staff. breakfast was amazing

beds, room very small, hairs on bathroom floor, laundry truck outside at 6am for an

00 the laundry lorry turned up the driver was as quiet as he could be but the loading still woke us up

requested late check out as it was new year s eve and was told they were not allowed to give anymore late

stay, great service, comfy beds, clean, plenty of choice at breakfast, husband enjoyed the gym

no early check in

but a team member was engaged early next morning in trailing wheeled waste bins or perhaps laundry bins over

noise between 12-2 am which sounded like laundry cages being moved and lots of noise from people talking

pleasant walks through countryside with the occasional sound of a golf ball being struck if you were near the

wifi signal was weak and erratic

food was cold, small burger and a few fries £15 - breakfast was a full english or a choice of kids cereal or

no laundry services no cleaning room service

services as laundry and the location

the lancaster laundry room was very dirty .

there is also self laundry machines

when we checked out we asked help with our luggage and they had to use their laundry trolley

com site said they had laundry but i received a message the day before saying this was no longer the case

to get an early check in

clean room, great bathroom, nice view of the canal, great breakfast, lovely staff and free car parking

was excellent ; my room overlooked the stream and my parking space was immediately adjacent to my door

he explained about parking facilities, breakfast and also told us about two pubs just across the road from the

air conditioning which was vital in heat & prompt & tasty room service great value - particularly like fresh

friendly helpful staff, comfortable room complementary drink at the bar and free parking

too much breakfast deliciousness to choose from!

parking is limited at the red lion but i managed to find a space

with a complimentary mini bar, great coffee, comfiest bed ever, free parking onsite and excellent wifi, all at

quite tired (no 11) - flickering lights, curtains need rehanging, needs a repaint, large pile of laundry sat

location, onsite free parking, out of hours ease of access to the room

room was very nice breakfast excellent staff very helpful

gave us everything we wanted for a fab weekend away good parking

rooms are loverly and spacious plenty of parking and they do a really good breakfast staff friendly and

was a single female traveller and felt slightly uncomfortable walking through a bar filled with men in the

clean and modern, easy parking

which i have done every time as the rman behind the bar is very vigilant in making sure that you do this

hotel and staff were great, the bar was open to outside business which gave a very cosmopolitan ambience,

massive car park with plenty of car parking, right in the town centre, would definitely stay here again

doesnt do laundry

i have perfume allergies the fact that the environment is perfume free including the laundry is fantastic

love the whole thing, kids were all so happy and loved the blue lights in the bathroom x

free wifi

& brought up linen for pull out bed straight away which was really appreciated to get our kids to bed on time

laundry room facilities were great

with kitchen laundry facilities two tvs breakfast restaurant beds dog friendly location for legoland and harry

need to use the intercom to get buzzed in and only one elevator goes directly yo the 8th floor laundry room

the small store inside from which you could buy laundry etc , the cleaning staff was good

was able to do laundry and younger guests could play playstation upon request

the reception and bar staff were friendly and efficient

the gym is small but has everything you need for a few days away

we didn't feel safe walking through with kids so ate dinner at the hotel

well geared up for kids

there was lots of games in hotel bar area

staff, clean, friendly and easy parking

booked, what i thought was an annex room/apartment with kitchen/bathroom, but found we had been put in the main

leaking radiator broken shower cracked walls terrible wifi

spacious, plenty of parking, very quiet, dog friendly.

friendly staff, ample parking.

off road parking was good, room facilities were basic but absolutely fine and clean.

price, lots of parking, easy to find location, friendly and helpful staff if there was something missing or you

parking was a problem

good location and good parking as i have a large van, good price and friendly staff

comfy, great budget price, great breakfast, great location and parking would stay here

wifi shower was amazing

charged extra 10 for accompanying pet

was only one thing wrong and that was the wifi being not great but to be expected vintage location didn t make

upon arrival, the 10 pet fee was paid, however, the person at reception very clearly had a huge dislike of

good (free) wifi in the room and in the public areas of the hotel

would have liked a secure wifi service but made do with my phone service plan to access the internet securely

having to put a deposit payment to get a drink at bar after 11pm

kids loved the food - evening meal and breakfast

location, which is why i chose it ev charge point in car park

no laundry service or clothes washing machines

wifi was down and they coukdnt fix it, even though theh said it would be sorted by the morning

was clean and the room service breakfast was lovely, staff friendly, executive room very nice

the staff in the bar in particular, couldnt do enough with food, drinks and entertaining our 3 yr old

the kids were happy, and the overall atmosphere of the hotel was warm and accommodating

booked standard double room but they give me junior room was on the ground next to laundry room in the morning

in the bar my husband`s 25cc port cost 11

plenty of free parking on site

spa pool wasn t open

quiet, nice view. good parking. nice main building.

no view other than the laundry rooms

the room smelt of damp laundry and the windows couldn't be fully

location,food where rlly good apart from swimming pool time for kids which was rlly in my favour

comfortable large room, breakfast was excellent

comfortable beds, lots for the kids to do great pool

on the downside, many people commented that the wifi was not great

their wifi is really slow given location & that it s such a great hotel if they could just improve that

everything is just perfect, thank you. the resteraunt and bar are very well run and good value.

great value for money highly recommend great bar and restaurant offering amazing

wifi not working in the room, only works in public areas.

impression wasnt the best, laundry bags stacked outside the front door and not just 1 or 2, there must of been

parking, staff, cleanliness

and parking

continental breakfast with cooked eggs, large comfortable room well equipped with good wifi

the wifi signal could be stronger.

area with two single beds which was a bit unusual but nice as it felt more spacious and our kids who are slightly

hotel, in a really nice area with plenty of free parking and a good breakfast

from check in to check out, food, bar, parking it all worked and everyone was helpful and engaging

other than that all was good with room service supplying clean towels daily and making the bed and emptying

hotel, in a really nice area with plenty of free parking and a good breakfast

the view from the room looked out to the laundry

7am loading in dollies of supplies was loud and disruptive, as well as laundry carts loading in the evening

beddings are very clean, only laundry service is working properly

the waffle and pancake facilities was great and a good treat for kids.

breakfast was the best i've ever had in a hotel , i can only compare it to a cruise ship

dirty laundry was left out next to the staircase, making navigating the steps tricky at times

didn't like walking past laundry bags full of dirty washing that were chucked on the floor waiting for collection

very friendly bar & restaurant staff.

from memory i think the mobile network signal and wifi wasn't that great inside the room.

they have a large bar area, a great position on the river and a nice outdoor seating area

room was above the laundry room i think could here some machine all night long room 201, i think the halls were

laundry collection at 530 in the morning then staff laughing and talking at 2am waking me up what a

efficient management of laundry requirements

35 am by a member of staff banging doors and rolling laundry trolleys across the carpark outside of my bedroom

pet-friendly (although pets are not allowed to be left alone in rooms, or permitted in the

the laundry is piled up in the hallway

laundry looked clean but not the appliances

there is a nice kitchen to make your own coffee in though

lovely continental breakfast beautifully displayed

the hotel provided a kitchen for making drinks though

and leaving crates of dirty laundry in the corridor

exorbitant room service charge

were a lot of room service plates left outside rooms for a very long time which you could smell, the pools alarm

the ladies at the spa give fantastic service as well and are very accommodating, neelam gave me a great massage

needs to up date the room service was good

a nice quite hotel for short stay before flying out to heathrow, amenities are great food at the bar was awesome

free wifi, it is so old fashioned to ask money for this facility

the gym is outstanding, i was really impressed with the amount of equipment and how well the gym was

they were so kind and even offered kids pizza on thursday

i called room service twice but there was no answer. sky sports in the bar but not in the room